Santander

Is Santander down in Ilkeston, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ilkeston, Derbyshire, England 12/21/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent Santander outage reports came from the following cities: Nottingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Login
United KingdomNottingham Mobile App
United KingdomNottingham Website
United KingdomNottingham Mobile App
United KingdomNottingham Mobile App
United KingdomDerby Transfer

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sam_m_fowler Sam Fowler (@sam_m_fowler) reported

    @santanderuk Not overly impressed with your service for a new customer this pm. 18yo applying for an online student account. Has been asked to supply info but your info upload hub won’t work. One phone call later she’s told to present it to a branch. Nearest 15 miles away. Poor.

  • Katrina_Watson Katrina Rose Watson (@Katrina_Watson) reported

    @santanderuk have still not been able to resolve my problem, what a disappointment @santanderukhelp

  • Shoshannalouis Shosh (@Shoshannalouis) reported

    @santanderuk please help me! I need my bank statement endorsed with a stamp in branch. Theres no information online about how to do this and the automated service won't help me.

  • Barbsms78 Matthew Barber (@Barbsms78) reported

    @santanderuk awful company. Called to speak to someone about a loan today. Talked to me like a fool when asking questions about the approval process??? I’m so sorry for being so foolish and not understanding HOW YOU DO YOUR JOB!

  • AChamakh Alice 🌼 (@AChamakh) reported

    @santanderuk need to get onto my mobile banking- how long is the app going to be down for?!

  • SteeIey Jayne (@SteeIey) reported

    What year is it? An hour on the 📞 to @santanderuk trying to pay off my mortgage to be told I can only do it by cash or cheque in branch 😳 Cheque? In branch? What, the one you’ve just shut down? AND there’s a £250 account closure fee for the privilege! Pants 👎 Anyway, done 🙌

  • MeesterWormwood the real G (@MeesterWormwood) reported

    To be clear a bank like @santanderuk know *exactly* what their call wait times are, when peak times are. They have service desk tooling that monitors all of this. The truth is they don't care. Their customer's time has little worth to them & their financial model to do business.

  • TAOSOLUKE Luke (@TAOSOLUKE) reported

    Who’s a good bank to go with because @santanderuk have the worst online service you could ever deal with bro…

  • ORION1703 Simon (@ORION1703) reported

    @santanderuk It's a shame you don't invest more of those profits into more staff. Over an hour waiting on the phone to discuss suspected credit card fraud. Very poor customer service.

  • MikeTCutter Mike Trevor (@MikeTCutter) reported

    @santanderuk @santanderukhelp given up after 26 minutes waiting. Terrible service