Santander

Is Santander down in Ilkeston, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ilkeston, Derbyshire, England 03/21/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (25%)

    Website (25%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent Santander outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Login
United KingdomNottingham Login
United KingdomNottingham Mobile App
United KingdomNottingham Website
United KingdomNottingham Mobile App
United KingdomNottingham Mobile App

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LittleLingvo MALinvo (@LittleLingvo) reported

    @3dogsallright @santanderuk I’ve thought banks generally are so bad for a long time. You’re literally an unpaid worker now for these businesses! They don’t care how much time you waste doing the leg work. Been a long time since I came across any good customer service! The pits.

  • JonthanFielding Jonathan Fielding (@JonthanFielding) reported

    So @santanderuk’s mobile website sucks as every time you switch to something else it requires you to login, including going to get the confirmation number they just sent you in a text, unfortunately when you log back in it then resets your session so you can’t complete any action

  • RyanHa1993 Ryan Harvey (@RyanHa1993) reported

    @santanderuk You literally have the worst customer service known to man, what’s your company motto… ‘Go the extra mile, to **** with our customers’

  • tooftalf 𝕋𝕙𝕒𝕥 𝕄𝕖𝕝 𝕁𝕒𝕪𝕓𝕖𝕖 (@tooftalf) reported

    @santanderuk Hello. Messaged you a couple of days ago about the details on my debit card. Nobody has responded. I tried using 'chat to us' on your webpage but it has no idea what I'm asking. Can't find this option when I log into my account. Can you please help?

  • steve1_9_6_2 Steve Bradley (@steve1_9_6_2) reported

    Shocking customer service from @santanderuk 15 minutes and waiting to cancel a stolen card. Will we be reimbursed if my account is emptied while you fail to answer ?

  • RedMusicCovers TeRi (Red Music Covers) (@RedMusicCovers) reported

    @santanderuk what exactly are you doing to fix your appalling customer service (or lack of ) ? Waiting over an hour every time I call, irrelevant of what department I try is utter bulls#*t

  • Zoe43285579 Zoe (@Zoe43285579) reported

    @santanderuk anyone else experiencing problems with mobile banking ?

  • livviloui Olivia Ellison (@livviloui) reported

    @santanderuk - really poor customer service with a mortgage renegotiation. How do we escalate please?

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @mmhpi @MartinSLewis Why don't you report on banks blocking vulnerable customers accounts and their access to their money that they badly need, causing them great stress. Banks such as @santanderuk

  • brendankiwi brendan greally (@brendankiwi) reported

    @santanderuk well done to santander for cutting off all communication with customers (webchat/email) and closing more branches....and demanding customers have their apps and phones to access their account. did you think about broken phone problem??