Santander

Is Santander down in Ilkeston, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ilkeston, Derbyshire, England 12/07/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • golfandgym36 Graham Steele (@golfandgym36) reported

    @santanderuk Destroying families and their ability to future proof with their archaic and down right ridiculous lending policies! Their underwriters need an *** kicking!!!

  • FurnissKathleen Kathleen Furniss (@FurnissKathleen) reported

    @santanderuk @santanderukhelp @santanderpb What is your policy re supporting non-mobile impaired clients? A patient changed address during hospital admission. Despite knowing passwords, they were denied a new card PIN via post, thus denied access to their money! They had no food!

  • iamdavidbudd IAMDAVIDBUDD (@iamdavidbudd) reported

    @haircarpet @santanderukhelp please note that @santanderuk staff have first to ascertain that the phone caller is wearing a mask before staff member is able to enter safe space to deal with customer enquiry

  • peter47_p B ENVELOPE (@peter47_p) reported

    @DBernstein1 @Bluelion2007 @santanderuk I’ve no problem with Coutts

  • radiochelsea Lady Chelsea Norris (@radiochelsea) reported from Stockport, England

    2/2 you then suggest get cash out, you’ve shut all the branches? Also no one takes cash anymore. You then suggest using my other accounts with you - that I have no cards for. So how do I pay for food? Absolutely disgusting service and I will be leaving @santanderuk

  • beth1814 Bethany (@beth1814) reported

    @mommmy33333 @antanddec @santanderuk I wish you luck, just be aware it’s a real long shot for them to see this and do something about it. Have you tried loans etc to help you out?

  • ronni_mckay Ronni mckay (@ronni_mckay) reported

    Never seen anything quite as rubbish as the Santander mobile banking app chat . They tell you how you can close your account on there but when you go on there they make it impossible to get past the first 2 questions. I want to close my credit card account @santanderuk HELP

  • TheOriginal_CC 🅲🆁🅰🅸🅶 📷 (@TheOriginal_CC) reported

    @santanderuk It could only get 'better' Your app was so bad and unreliable, no point in new features when it's down for maintenance or not logging in so frequently. We switched to Starling a month ago and never looked back.

  • thehitcher34 Andy (@thehitcher34) reported

    @santanderuk is Doncaster branch open on a Saturday? It says so on the website but I want to check before travelling, thanks.

  • DannyUK DannyUK #BLM (@DannyUK) reported

    I went early to @santanderuk this week. Less of a queue, but the same issue as before in terms of the scanner not being able to scan my ID as the photo is "too light". WTF is wrong with your scanners, Santander? Having to wait while they phone head office AGAIN. Such a joke.