Santander

Is Santander down in Ilkeston, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ilkeston, Derbyshire, England 03/30/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (26%)

    Website (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent Santander outage reports came from the following cities: Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby Login
United KingdomNottingham Login
United KingdomNottingham Mobile App
United KingdomNottingham Website
United KingdomNottingham Mobile App
United KingdomNottingham Mobile App

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Mullarp111 Mullarkeys Mullarkey (@Mullarp111) reported

    1 hour 16 now phone not answering, this is my 2nd attempt, apparently Santander says I should use my mobile to call first attempt my batteries failed me after 1 hour 2 minutes. Sandanter you dont care about customer service #santanderuk

  • bl0ke a humorously-shaped potato (@bl0ke) reported

    @santanderuk Can you please, for the love of all that is good, get rid of that Trusteer popup on your website? Or at least add a "don't show this again" button? It interrupts my sign-in every time it appears.

  • alaaps Huda Syed (@alaaps) reported

    Never use @santanderuk @santanderukhelp!! I'm trying to make a simple balance transfer. Which has been rejected by fraud department 3 times, then cleared by fraud department 3 times and the transfer attempted 4 times!! No on in the bank can help me or propose a solution.

  • scoobysurfer scoobysurfer (@scoobysurfer) reported

    @santanderuk Holding on the phone for an hour this afternoon trying to talk to someone about my Isa with no luck. Also tried your webchat , waited 20 mins for someone to respond on there with no luck either. Is this your normal service level or what’s happening ???

  • mitchpink40 tracey mitchell (@mitchpink40) reported

    @AskNationwide you offer online fixed rate Bond which are easy to open but trying to get access to online banking with you after this process is near impossible.I've given up and gone to @santanderuk who have been more than helpful.This process needs addressing for a new customer

  • RaviSundaram97 Ravi Sundaram (@RaviSundaram97) reported

    @financialombuds @santanderuk unbelievable customer service. online access 2 our own blocked for the last 3 days. Everyday we ate calling and chatting to various guys. Today after 4 one hr on hold a guy came and asked some couple of same questions & without (1/3)

  • KirstenTElliott Kirsten Elliott Swift 🇺🇦 🌻 (@KirstenTElliott) reported

    @santanderukhelp @santanderuk Why haven't you confirmed a transaction I made to pay a credit card bill. I waited on the phone for over 20 minutes and gave up. And your chat function isn't working either. This is pathetic.

  • bruciebreferee bruce b (@bruciebreferee) reported

    @santanderuk you have 1 Branch in the city where your head office is based. It closes at 3pm. All other banks around open Trying to unlock a frozen account. You are to customer service what Dr Crippen was to marriage guidance. #soontobeexcustomer

  • RuthHindmarch2 CassandraSaySo (@RuthHindmarch2) reported

    @santanderuk I only want to sign in not remember numbers and passwords. My face has been enough up to now How much is in my bank now

  • YeOldeBill1 Ye Olde Bill (@YeOldeBill1) reported

    Just seen an ad with Ant & Dec for @santanderuk saying they take scams seriously. They certainly don't! I had a series of emails, apparently from Santander, except I dont have an account with them. They make it impossible to contact anyone to report the scam.