Santander

Is Santander down in Ilkeston, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ilkeston, Derbyshire, England 03/07/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (13%)

    Transactions (13%)

  3. Website (13%)

    Website (13%)

  4. Login (10%)

    Login (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KimTunnicliff Kim Tunnicliff (@KimTunnicliff) reported

    @santanderuk just had the phone put down on me whilst trying to ask for a replacement letter for my 13 year old daughters mini account! Was on hold for 40 mins before getting through! This is very poor customer service, when only need letter 1 of 1 reissuing! NOT GOOD Santander!

  • suzieq661 suzieq (@suzieq661) reported

    @santanderuk No local bank... You shut it down!

  • Darryl_76 Darryl (@Darryl_76) reported

    @santanderuk 2nd time in a matter of weeks we've had the misfortune of dealing with you with awful service both times. Your staff were turning customers away at the door last time. Glad we've now shut my son's account, @HalifaxBank couldn't have been more helpful to my wife.

  • bigdaddyrhyd Rhydian Morris (@bigdaddyrhyd) reported

    You go through the stress of someone stealing from your account and this is how @santanderukhelp @santanderuk handle it. They have no care about you as a customer. I have never been treated so badly. Totally shaken by the fraud and now I am being treated so badly @BBCNews

  • LucyBYeatman Lucy Yeatman (@LucyBYeatman) reported

    Trying to open a new bank account with @santanderuk but there is a problem with documents. We chat can’t help. Not possible to speak to someone on the phone. Very poor service. I will take my custom elsewhere.

  • bigdaddyrhyd Rhydian Morris (@bigdaddyrhyd) reported

    @santanderuk @santanderukhelp Get this for customer service. Range 1pm re Fraud Case on hold for 1 hour. Range different number then whilst query some details the agent hung up (on a Fraud case!). Then got through to someone helpful but had to pass me to another department. ...1

  • TinySima littlelegs - Сйма (@TinySima) reported

    @Medburn_Mike @StarlingBank @santanderuk Wtf seriously?

  • mohamme84867093 MD (@mohamme84867093) reported

    @santanderuk do you support payments to Coinbase?

  • StuartSanchez88 Stuart Sanchez (@StuartSanchez88) reported

    These absolute scumbags have stolen my money and refuse to give any info after nearly 2 months!! Left me with no money over Christmas and new year and just refuse to do anything to help when I call 😤😤😞 @santanderuk @santanderukhelp

  • edison_goff Edison Goff (@edison_goff) reported

    @Rob_H_500 @santanderuk @santanderukhelp Did you figure this out having the same problem