Santander

Is Santander down in Ilkeston, Derbyshire, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ilkeston, Derbyshire, England 02/21/2026 08:30

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (13%)

    Login (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Bill5Portland Portland Bill (@Bill5Portland) reported

    @santanderuk Why have savers interest rates not risen , yet the borrowing intrest rats have as has the Bank of England interest rates ,yet again Santander let there savers down whilst they will be increasing their profits

  • ghostlemur maria cosgrove (@ghostlemur) reported

    @Giles1974 @santanderuk I have the same problem

  • LeanderReeves Leander Reeves (@LeanderReeves) reported

    @santanderuk I've been on hold waiting to speak to someone for over 25 minutes now. This is awful service. Not even getting through to #AntandDec could make this customer experience acceptable.

  • jssibley James Sibley (@jssibley) reported

    @SantanderUKHe10 Staggering!!! If you bother to read all the previous tweets you know but I understand that @santanderuk @santanderukhelp dont actually help anyone!!

  • youvsyoultd Ahmed Mohammed (@youvsyoultd) reported from Tottenham, England

    @santanderukhelp @santanderuk I’ve contacted your customer service team twice.

  • FayeARooney Faye Haddon (Taylor's Version) (@FayeARooney) reported

    Absolutely love it when @santanderuk accuse me of fraud not even a week after they deleted all of my log in information for online banking 🖕🏻🖕🏻🖕🏻

  • jssibley James Sibley (@jssibley) reported

    @santanderukhelp Please answer my questions @santanderuk @santanderukhelp. Or does your deliberate silence and lack of response show how you know this is unethical and unprofessional. WHERE IS YOUR CUSTOMER SERVICE and duty of care?

  • jssibley James Sibley (@jssibley) reported

    @santanderukhelp If you were ‘sorry’ you would help. I’ve given you the information - all you need to do is communicate that to the relevant department and instruct them to HELP. However you choose not to @santanderukhelp @santanderuk

  • F1SuperFanVroom PT 🏎 (@F1SuperFanVroom) reported

    @santanderuk @santanderukhelp Today I was a victim of fraud This afternoon I haven’t been able to access my online banking to check my money is safe or move it into a different account for security Please can I have some assistance. Been on hold for 45 minutes

  • andyrachcleav10 AndrewRachaelCleaver (@andyrachcleav10) reported

    @santanderuk what a joke they are cash machine swallowed my cards mobile banking app not working can't get any of my money out no cash on me and customer service close at 6pm what a joke this bank is