Santander

Is Santander down in Ilkeston, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ilkeston, Derbyshire, England 02/28/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • N01676 Norman Whitaker 01676 (@N01676) reported

    @santanderuk YOU ARE DELIBERATELY STOPPING ME FROM INVESTING. I HAVE PASSED YOUR FIRST SECURITY TEST AND THE SECOND SECURITY TEST TWICE AND YOU STILL ARE REFUSING TO PAY WHAT I REQUESTED. I AM ALSO 15 MINUTES HOLDING ON FOR A REPLY FROM YOUR CUSTOMER SERVICE. THIS IS NOT SERVICE.

  • tirgans Tirgan Saadatzadeh (@tirgans) reported

    @santanderuk shocking handling of my partner’s complaint from your customer service department. Her business account has been blocked for 3 days and 12 calls later still no explanation. Your customer representative even said “Because I’m working from home, I can’t transfer your…

  • Samsatari SamSatari (@Samsatari) reported

    @santanderuk what’s going on? The app isn’t working and I’ve been on hold for over an hour

  • OnTheFenceDev On The Fence Dev (@OnTheFenceDev) reported

    Just realised that the @ProtonVPN Android app has split tunnelling 😯. I use this on my PC to get Teams and Remote Desktop working in a stable manner. On my phone I can now use the @santanderuk app without having to drop my shields. 👍

  • richardcoventry Richard Coventry (@richardcoventry) reported

    Thanks @santanderuk your 'recent activity checks' are particularly useless when you've been in a queue for an hour at bag drop in Mexican airport & you block the payment for my luggage. Why not reinstate me being able to tell you which countries I'm visiting so you know it's me?

  • ubuluc C (@ubuluc) reported

    had to give up after a 45 minute wait on hold this morning to speak to the fraud team....great customer service @santanderuk..... ⌚

  • abi__faulkner abi f (@abi__faulkner) reported

    Santander have the shittest customer service you could ever imagine 🤬 @santanderukhelp @santanderuk

  • hill7kevin Kev Hill (@hill7kevin) reported

    @santanderuk been trying to speak to your mortgage department for 2 days!! Been on hold listening to that awful music, apologising for keeping me waiting and promising me you will put me through!!@santanderuk #shocking call centre

  • markarenton Mark Renton (@markarenton) reported

    @santanderuk - what’s the problem in your call centres? Have now been waiting to get through to an agent for over an hour!

  • Amie25813 Amie (@Amie25813) reported

    @santanderuk why is it so difficult to speak to a customer service advisor via live chat I have a hearing disability and struggle to use the phone