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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Ilkeston, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilkeston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cassyx2184
    cassy x (@cassyx2184) reported

    Absolutely woeful customer service on the app. No response, no help. Nothing @santanderuk

  • isingh1969
    iqbal singh (@isingh1969) reported

    @santanderuk I am so disappointed with your service at Ilford branch. No one was available to help despite waiting 2 hours. The phone service is a joke, been waiting half an hour and have now given up. Hopefully you see this and respond. I'll look to take mine elsewhere.

  • marcusmarritt
    marcus marritt (@marcusmarritt) reported

    @santanderuk ... thank you so much 4 locking me out of my business account so clients cannot pay me. Nice one. I now have to wait 5 working days for your shite to allow me to be paid for work I did months ago. You are the exact reason why it is so f***ing hard to be self employed

  • irmelville
    Ian Melville (@irmelville) reported

    @santanderuk The shocking level of customer service you are showing today is perhaps the worst I've had to deal with in a long time...

  • andyparsons3
    AP (@andyparsons3) reported

    @santanderuk you said that yesterday and the day before. 3 days without access or an update is appalling way to treat your customers

  • king_clayton
    clayton king (@king_clayton) reported

    @santanderuk All I want is my personal id - to try and log in - can’t use it if I cannot log in. Your chat id diabolical and feels like youve gone cheap on development where it foesnt understand basic info

  • andyparsons3
    AP (@andyparsons3) reported

    Under FCA’s Consumer Duty @santanderuk UK has a duty to avoid causing foreseeable harm and provide timely support. +4 hours locked out of a fee-paying account over a small euro payment, with zero communication, fails both tests. Formal complaint logged. @financialombuds @WhichUK

  • dylankbuckley
    Dylan Buckley (@dylankbuckley) reported

    @hnjsamuels @santanderuk Barclays was the same. Ended up having to do over 3 days as they said it was literally impossible to transfer £60k in one go. Completely bananas.

  • ElznGaz
    Bonnie🫡and Clyde 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ElznGaz) reported

    @santanderuk have you a problem updating balances after transfers ?

  • SJacks61
    Shirley (@SJacks61) reported

    My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.