Santander

Is Santander down in Ilkeston, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ilkeston, Derbyshire, England 12/17/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (23%)

    Login (23%)

  3. Website (16%)

    Website (16%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DafyddGofEC3 Daf Smith 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DafyddGofEC3) reported

    @TCymreig @santanderuk Are you able to access the funds from some other way? @santanderuk making life harder for people who are just trying to get medical care for their loved ones. Shameful. Glad I don't bank there, and now I never will.

  • SuzieBee61 Susan Bradbury #MGBGA 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SuzieBee61) reported

    @santanderuk No thanks. Was with you years ago, reported a fraud to be told to just cancel dd which i had no details of. Closed account - problem solved. Never again.

  • NathanpmYoung Nathan Forever Young 🧛‍♂️ (@NathanpmYoung) reported

    @mpeytonjones @santanderuk You could refit slowly maybe. Or maybe the endgame is dockless so it's a slow decline

  • steveperry67 stephen blackburn (@steveperry67) reported

    @santanderuk any problems with online banking as I can't log on?

  • DafyddGofEC3 Daf Smith 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DafyddGofEC3) reported

    @TCymreig @santanderuk And if they did go bankrupt, it would be our taxes used to help bail them out. Just like last time. Shame on them.

  • JoanneOakley11 Joanne Cozens (@JoanneOakley11) reported

    If you ever want to invest money don’t do it with @santanderuk because once they have it they make it almost impossible to get it back 🤬🤬

  • midwifbutterfly midwifebutterfly (@midwifbutterfly) reported

    @santanderuk @Baddiel @Talkyap would be great if they could make a success of personal banking and customer care prior to such big spends...... sitting in all morning awaiting a call from complaints isn't my ideal way of spending a Saturday.

  • BabanCat1 Cat - la mamma del gatto 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇹 (@BabanCat1) reported

    @TCymreig @santanderuk They were absolutely awful with my mother. She was over 100, deaf and couldn’t understand them over the phone. They wouldn’t accept that we had power of attorney and refused to talk to us. They were taking double rent out her account and we just couldn’t get them to sort it.

  • TCymreig Niki (@TCymreig) reported

    @DafyddGofEC3 @santanderuk No I can’t! That was the only money I had, it’s in my account and they absolutely have given us a middle finger and essentially telling us that they don’t give a **** if my mum dies but their policies and procedures come first! Hope you go ******* bankrupt, Santander!

  • EmptyDungeon The Empty Dungeon (@EmptyDungeon) reported

    As ever appalling customer service from @santanderuk still on hold trying to close an account. Why did I ever both with this excuse for a #bank @santanderukhelp @bancosantander #customerexperience #customerservice