Santander

Is Santander down in Ilkeston, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ilkeston, Derbyshire, England 11/24/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Hengen96 Henry Donald (@Hengen96) reported

    @santanderuk Why does it take >4 weeks to open a student account for customer with >5years loyalty?

  • kman2012bu kman (@kman2012bu) reported

    @santanderuk customer service at your Colchester branch beyond diabolical

  • Hengen96 Henry Donald (@Hengen96) reported

    @santanderuk Why does it take >4 weeks to convert from a simple current account to a Student account for a customer of >5 years standing? Please help

  • returns24612 Woopdiddywoop (@returns24612) reported

    @santanderuk Found a card in the street. Tried to let Santander know to inform customer... Impossible to get through the automated system... And they scan your phone number for your personal acc.. Not even related. Banking made difficult

  • ErichtJohn JohnBoyle (@ErichtJohn) reported

    @santanderuk locked out of account (for no good reason) whilst making critical transaction. 45 mins of 'I'm very sorry to keep you waiting...' Need to leave to make daily call with parents. Dreadful service - will be filing a complaint. Critical transaction has failed.

  • 81damd tweetsensation (@81damd) reported

    @santanderuk I tried to block freeze my card in app it won't let me and I can't stop International payments they now have my money not happy with you why can't I freeze it ?

  • Ben_Greenwood Ben Greenwood #heartunions (@Ben_Greenwood) reported

    It's been two years and my wife has yet to get her refund from the holiday she booked with Truly Travel. No-one seems to be helping us. We keep getting passed pillar to post. Please help @santanderuk @ATOLprotected @UK_CAA Not sure the Travel Trust Association is on Twitter

  • Jasonkenny Jason Kenny (@Jasonkenny) reported

    @santanderuk account locked and trying to get help on the phone - is 2 hours on hold acceptable? Anyone got good recommendations for a new bank account?

  • familylawspec Steven Wade (@familylawspec) reported

    @santanderuk you're blocking payments to @zapier again. I raised this last time & was told this was an issue with 3d authentication as a result of new regulation. Can I suggest you speak to each other to resolve this issue that will be affecting thousands of UK businesses?

  • LolaRay455 Lola Ray (@LolaRay455) reported

    @ErichtJohn @santanderuk I had similar issue but the support service wasn't helpful not until I was referred to coderjeni_dev on Instagram. She is helpful