Santander

Is Santander down in Ilkeston, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ilkeston, Derbyshire, England 02/26/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • iainmillington Millie 🇺🇦 (@iainmillington) reported

    @santanderuk should be ashamed. Their app is awful, their website is awful, and their phone service is non-existent. Poor show all round for a customer with 6 products.

  • elderberry767 XR (@elderberry767) reported

    Would strongly suggest everyone close their @santanderuk accounts and move elsewhere. They're once again going to be trying to block crypto and dictate how we can spend our money. It's clear they have anti crypto bias when they block that but freely allow gambling/betting sites.

  • RWarren1966 RoyWarren1966 (@RWarren1966) reported

    @santanderuk Get your customer service telephone lines sorted out instead of wasting money on pathetic unprofessional TV adverts with two overgrown schoolboys.

  • TheRealDanSaedi Daniel Saedi (@TheRealDanSaedi) reported

    @mdudas @santanderuk Almost certainly is in the terms of service when you sign up that they can limit payments to certain entities

  • EmmaGuest9 Emma Guest (@EmmaGuest9) reported

    I’ve been a victim of fraud and @santanderuk have had me waiting over an hour for someone to put phone down on me because of their signal!

  • SCLondonStation Dr. David Kelly (@SCLondonStation) reported

    @santanderuk True, it happened to me with a Spanish bank, BBVA. look out since they won’t do a damn thing about shutting down the scam artist’s account or getting your money back

  • HinaGP Hina Gaglani-Patel (@HinaGP) reported

    @santanderuk …how are you able to lose someone’s money, and then not action the support you are offering whilst you try and find it, almost 3 weeks on? Hours and hours, and even more hours spent on the phone to yourselves. No resolution. It’s our money. Please just give it back

  • NewThinkable NewThinkable (@NewThinkable) reported

    @santanderuk why are you banning payments to crypto exchanges? If it's about protecting the customer, why are you still allowing payments to gambling sites? I understand you are under threat, but you have no right to decide how people spend their money. I've closed my account.

  • RajMalh29050501 Raj Malhi (@RajMalh29050501) reported

    @SWWtrainspotter @santanderuk totally agree - customer service at Santander has gone to the dogs

  • sarahjvirgo Sarah Virgo (@sarahjvirgo) reported

    @santanderuk utterly abysmal service. Despite physically handing over 3 forms of identity in a branch over a week ago & posting copies 3 weeks ago, my credit card application is expired and has left a mark on my file. I'd call to complain but last time i did i was cut offr