Santander

Is Santander down in Ilkeston, Derbyshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ilkeston, Derbyshire, England 03/09/2026 14:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • amw_ambleside Andrew Wainwright (@amw_ambleside) reported

    @LizKershawDJ @santanderuk I'm with Nationwide and they have a postal paying in service.

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported

    @LizKershawDJ @santanderuk If Santander can't provide the service you want, and other banks can - why don't you just switch banks?

  • iamtoobusy Brenda Kay (@iamtoobusy) reported

    @LizKershawDJ @santanderuk Their answer will be you can pay it in at a Post Office.....nothing about customer service though!

  • 229Richard Richard Hall (@229Richard) reported

    @LizKershawDJ @santanderuk Terrible isn’t it what are they thinking

  • JohnathanLivi12 Johnathan Livingston Seagull (@JohnathanLivi12) reported

    @har_joel @santanderuk “A Direct Debit mandate gives service providers written permission to take payments from their customers bank accounts. Payments cannot be collected until the mandate has been signed and agreed by the customer” BUT check with your bank directly 👍😎

  • Keepitkind3 Keepitkind (@Keepitkind3) reported

    @santanderuk Is your online banking service down? I keep logging in, and then being taken back to the log in page. It's very frustrating. I cannot complete the transaction I need on the mobile app either. Please advise.

  • chino199716 Jason Derulo (@chino199716) reported

    @Holymumma @santanderuk Mine too got same issue recently but @blay_Cybertech on twitter helped me out. Message him now

  • bl0ke a humorously-shaped potato (@bl0ke) reported

    @santanderuk Can you please, for the love of all that is good, get rid of that Trusteer popup on your website? Or at least add a "don't show this again" button? It interrupts my sign-in every time it appears.

  • Holymumma holly (@Holymumma) reported

    @santanderuk utterly appalled with your phone line. 30 mins to get through and make a large payment, then line went dead. No one called back. Now another 30 min wait been locked out my account , robot can’t help and no one picks up. What a joke . Is there any number I can call?

  • RozBass1969 Roz Page (@RozBass1969) reported

    @santanderukhelp Help !!!! @santanderuk @santanderukhelp you wouldn’t be able to help anyone out of a paper bag. Absolutely useless