Is Santander down in Huntingdon, Cambridgeshire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Huntingdon, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Huntingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Santander
Santander is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (12%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Procter
(@ProcterRachel) reported
£485.63 plus interest for the last 11 years this money has been sat in your bank account because of YOUR error!!! Just in case people wonder why I changed banks to @santanderuk this is why. In addition to getting this money via the courts system, I’ll also be contacting
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khet
(@KhetKti) reported
@MasterCoconut2 @santanderuk Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Multitask_support on Instagram who got it fixed in a few hours
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James charles
(@Zapex111) reported
@santanderuk how can we get the £550.00 back that was scammed out of our account by someone claiming to be you? we trusted them because they used the same script your customer services used when our account was hacked.
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Dave Wilson
(@wi6514) reported
@santanderuk how does a customer contact you if they don’t have Access to the Internet, my elderly mother needs a new card sending
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Glen Peters
(@petersgjc) reported
@santanderuk your customer service is appalling. Over 30 minutes on hold then just cut off. Been on hold again for 34 minutes and still not through to anyone. HIRE MORE STAFF! Doesn't matter what time or day I call, always the same message: "We are very busy" no, your not, 1/
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Julie Allen 🥂❤️
(@JulieAltagah12) reported
@MasterCoconut2 @santanderuk Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Multitask_support on Instagram who got it fixed in a few hours
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Danny Russell
(@RussellDanny) reported
@santanderukhelp you need to contact me, you keep emailing me but I am NOT a customer of @santanderuk (thankfully given your ineptitude). I have spoken to you several times about correcting your error but you refuse to remove my details
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Ken Miller
(@KenMiller1969) reported
@santanderuk third or maybe fourth time calling to sort out your issue with me buying content from Microsoft, I Just love hours on hold. I used to work for you and pity your staff
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wendy brown 💙
(@bookster54) reported
@santanderuk I've spent over 3.5 hours over 2 days to your helpline and dispute res team to be told to call back on Friday. Your error, not mine, staff can see the issue but don't know how to resolve it, and I'm left £118 out of pocket AND doing the chasing. Not good enough.
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Amit Kale
(@avkale) reported
@santanderuk what do I need to do to get through customer service.. 3 days of 30+ mins of hold time (leading to frustration and disconnect) and then giving up. Debit card locked, can't withdraw money/use the card for purchases. Disappointing service. Sigh!!!