Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 02/06/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • NickLockyer Nick Lockyer (@NickLockyer) reported

    @will_hulse @santanderuk Not untypical for a complicated IT issue. Doesn’t mean it is a malware attack specifically. Could be as simple as a database problem, and they’re doing everything necessary to bring it back. Unless HCL are involved and they’re trying to mobilise knowledge from onshore IT

  • EACharles12 Eric Andrew Charles (@EACharles12) reported

    @BeccaJ5216 @lisabrackers @santanderuk While this is totally unacceptable from Santander, it’s also foolish not to have many cards as all these providers regularly have issues

  • dirtm0nd dirtm0nd (@dirtm0nd) reported

    @santanderuk app & website down, come on ffs useless

  • KayaLaRoche Kaya La Roche 🌙♋ (@KayaLaRoche) reported

    @studant47 @santanderuk @santanderukhelp It isn’t routine maintenance - that was last night and they don’t do it all day on a Saturday shutting their entire system. I’m not sure why they added that message. I can access the app and my balance is there thankfully. But the money I’ve transferred today is missing.

  • AtterbyBeth bethatterby (@AtterbyBeth) reported

    @santanderukhelp tried to pay by card but it’s not worked and can’t even use the mobile banking app, and all we get is “sorry for any inconvenience caused” This is now the second time that I’ve had a problem @santanderuk #santander

  • KarataNdlovu african_link (@KarataNdlovu) reported

    @santanderuk Let us all switch as of Monday everyone on here we go for a more reliable service and this is not the first time this has happened and it will not be the last on a Sat when everyone is shopping the busiest day of the week …… Really

  • mcmingy Mcmingy (@mcmingy) reported

    @santanderuk Still doesn't help my situation as I've transferred into my Santander account but I'm being told I have insufficient funds.. 😩 so where's my money?

  • GameBoiiSav *puts 2 fingers to left forearm and bites lip* (@GameBoiiSav) reported

    @santanderuk fix up man wtf.

  • mansipatellx Mansi (@mansipatellx) reported

    @santanderuk imagine being a BANK but your customers can’t access their money 🤡

  • doctorvenkmann Gerard Brolly (@doctorvenkmann) reported

    @santanderuk Ludicrous it’s still not working. How about a bit more clarity for your customers. Give us an ETA on when we can at least expect it to be back online.