Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 01/27/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicolaw71434810 Nicola woods (@Nicolaw71434810) reported

    @santanderuk 6 years since my mum died and Santander are still causing us a headache with the trust. We employed independent financial advisor to help us and Santander are so incompetent things still not dealt with. Numerous complaints have been placed to your company,you don’t even respond.

  • L100Peter Peter Latimer (@L100Peter) reported

    @santanderuk - Neil came back to me and promised a response within 48 hrs. What sort of **** is this? If they can't nip the problems in the bud they're on their way to an early bath!

  • beabbrown bea smith brown 🎭 (@beabbrown) reported

    @santanderuk hi can you help me. Had a call from 0800 3890 755 telling us to call another no 0151 932 4972 Re a fraud issue. Is this a Santander number ?

  • bendandstretch Ben Swift (@bendandstretch) reported

    . @santanderuk - my account just been randomly blocked for the SECOND time in less than an hour (having just spent 40 minutes on hold to Fraud team then 20 minutes answering questions). Is there a problem with your site today?

  • kirstyefc86 Kirsty Green (@kirstyefc86) reported

    @santanderuk hi, just wanted to say I've just spoken to a member of your customer service team who was fantastic, im gutted I didn't make a note of his name but if you could DM me I can give you details of the call to trace. Thanks

  • Notlazarus Halloween jack (@Notlazarus) reported

    @santanderuk Unless you have an opinion they disagree with then they'll shut you down

  • spacie_cake (dis)grace (@spacie_cake) reported

    @santanderuk ‘s customer service is absolutely abysmal. 🙃🙃🙃🙃

  • WarriorsDenny Denny Warriors FC (@WarriorsDenny) reported

    @santanderuk @BankofScotland @HSBC_UK why can you help us?

  • scottiedunbario scott dunbar (@scottiedunbario) reported

    @santanderuk ABSOLUTELY DISGUSTED BY SANTANDER BLOCKED MY ACCOUNT . DUE TO MY BANKRUPTCY. NOW I CANNOT ACCESS FUNDS AT ALL .

  • EXHAUSTEDPOA George (@EXHAUSTEDPOA) reported

    @santanderuk Please can you supply an email, as POA to sectioned son I can't get access to online banking and need to send an urgent email to you. Thanks