Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 03/29/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jssibley James Sibley (@jssibley) reported

    @santanderukhelp Truly despicable - you should remove the ‘help’ from @santanderukhelp . I am APPALLED @santanderuk. Who do I send the conveyancing bill to for the legal fees for my sale that can’t happen due to your unwillingness to remedy your mistake?

  • jssibley James Sibley (@jssibley) reported

    DO NOT use @santanderuk for your mortgage. Errors happen but they take weeks to remedy them and show NO urgent @santanderukhelp are unprofessional. @santanderuk cost vendors money when they make mistakes and ruin house moves and sales

  • TuesdayGreen3 Tuesday Green (@TuesdayGreen3) reported

    @santanderuk I need help please.

  • Idgordon7virgi1 Cosmo (@Idgordon7virgi1) reported

    @stoner1968 @santanderuk My wife was on the phone to them for 2 and a half hours but after two trips to the local branch in a town 7 miles further away from my local branch (that was shut down) our access to our own funds have been happily restored 😢🙈 Murder polis. Closing all our accounts.

  • stoner1968 @Stoner #BackBoris100% (@stoner1968) reported

    @santanderuk took just over an hour to get through!! Very poor service. Customers be aware that someone has managed to send a text from Santander Bank to say a new payment was setup with a link! DO NOT CLICK ON THE LINK if you didn’t set up the payment! #Phishing #Scammer 🚨

  • CharlieRobery Charlie Robery (@CharlieRobery) reported

    @santanderuk Hi, I'm in the process of switching to another bank and they say it cannot be completed due to an issue on the santander side. How do I find out what this is? The online chat bot isn't very helpful. Thanks

  • MB83687 MB83687 (@MB83687) reported

    @santanderuk have a loan with you. Trying to change my payment debit date. Told I had to register for OLB. Took a week waiting for multiple letters with different codes. Finally get it working. Can't change date in app or online. Never known anything so difficult. #backwards

  • amfony77 Amf Armstrong (@amfony77) reported

    @santanderuk why would my debit card stop working everywhere, ATM online and contactless ans also when I try to report it online the website says I have no debit cards to manage?

  • JonathanLaryea_ Jonathan Laryea (@JonathanLaryea_) reported

    @santanderuk I cannot access my account via the app. Instructed to call the help desk, been on hold for an hour. Is anyone there??

  • jssibley James Sibley (@jssibley) reported

    @santanderukhelp If you were ‘sorry’ you would help. I’ve given you the information - all you need to do is communicate that to the relevant department and instruct them to HELP. However you choose not to @santanderukhelp @santanderuk