Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 01/11/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • WozxAmbassador WozxAmbassador (@WozxAmbassador) reported

    @santanderuk Santander when will you give customers a chance to help the environment by bringing out climate change bank accounts? I want to support businesses that care about the environment. #wozx @EfforceOfficial

  • celticangie angela sheridan (@celticangie) reported

    Hey @santanderuk how about just admitting there's an issue with people trying to pay by card today? Judging from your help page I'm not the only one experiencing problems.

  • steturner06 Steven (@steturner06) reported

    @santanderuk hello is there any issues as I can't transfer any funds .it says sorry something went wrong

  • CoxandClan Wobbly Cyclist (@CoxandClan) reported

    . @santanderuk now charging premium rates for customer service phone calls! Absolutely disgusting. Elderly father cannot even order himself a cheque book now.

  • Riddim_Ryder_86 Riddim Ryder (@Riddim_Ryder_86) reported

    @santanderuk Great customer service team you have on the phone and complaints department.... NOT! Worst bank I've encountered! Rude *** staff!!

  • feebster13162 Keith James (@feebster13162) reported

    @santanderuk app and on line banking down AGAIN!

  • DanielleRobson2 Danielle Robson (@DanielleRobson2) reported

    @santanderuk this is a joke my partners card has expired on the 31st of October she has not had a new card, she cannot order one online as it says sorry technical error, she rings and gets told its busy then after 20 mins she just gets put on a never ending ring what's going on

  • HaddersIan Ian Hadders #FBPE (@HaddersIan) reported

    @griffin_grumpy @Sainsburys_Bank 100mins!! Wow!! That’s seriously poor service @santanderuk

  • jrrobbo Julian Robinson (@jrrobbo) reported

    @santanderuk credit cards are an absolute disgrace. Overseas and card blocked - no one answering on customer services. Spent 45 mins on hold and the line went dead… terrible service

  • downtothewood Down to the Wood (@downtothewood) reported

    @santanderuk You are trashing my business! Non @VodafoneUKBiz texts haven't been working in my area for months, so no OTP's so can't set up new payments. Online chat not working on my PC (advised to use another -don't have one) 40 mins on phone, sent me stuff that needs OTP =QED