Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 12/11/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ThomasRich0 Thomas Rich (@ThomasRich0) reported

    @santanderuk Any rough estimate of how long this is going to take to fix??

  • OfficialNolay NOLAY (@OfficialNolay) reported

    @santanderukhelp @santanderuk You need to fix this and fix this FAST. It’s an absolute joke. Ppl have got responsibilities and busy lifestyles.

  • AndrewExeter andrew exeter (@AndrewExeter) reported

    . @santanderuk why haven’t I been able to pay for anything in 24 hours from my Santander card? Definitely closing my account when it’s working again and moving to @monzo

  • ievers_g George Ievers (@ievers_g) reported

    @santanderuk Need to make an online payment, when will this issues be fixed?!?

  • VicsterLS Victoria (@VicsterLS) reported

    @santanderuk I can't check out my @Tesco order, as it is saying the bank can't "validate my card" .. never had any problems, and plenty of funds - is this tied to to ongoing problems?

  • dobbo1878 dobbo (@dobbo1878) reported

    @Irontoffee @santanderuk My normal one is working yes.

  • AnnGlaister Ann Gläister (@AnnGlaister) reported

    @santanderuk It’s still not working I can’t log into online banking or pay ONLINE this is URGENT

  • TensaIntensa Scorpiobsession (@TensaIntensa) reported

    @santanderuk Hi, the waiting times are ridiculous. I’ve been on the line for over an hour with no response. I need urgent help. The bot says I need to call and I CANNOT LOG IN thus why I need phone assistance.

  • ConnorMelvin1 Connor Melvin (@ConnorMelvin1) reported

    @santanderuk what’s going on with cards beginning with 5356 as this problem has been going on 24 hours it needs sorting! Can someone answer me with a explanation? I’m waiting for some money to go in and it won’t go in because of this issue

  • jayworth4567 Jannette Worthington (@jayworth4567) reported

    @santanderuk Thus is causing me no end of problems it’s been days now when will this be sorted? As for live chat more terrible services your robot doesn’t understand anything you ask, we can’t get through to you it’s a joke