Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 11/18/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisHa53857104 Chris Hardy (@ChrisHa53857104) reported

    @santanderuk it’s really irritating in this day and age I have to travel to a bank to pay a cheque. It wasn’t annoying, of course, but then you closed down the 3 nearest branches to me!!!! Is it time to either A. Stop closing branches or B. Use mobile cheque deposit on your apps?

  • Rawle74 V (@Rawle74) reported

    @santanderuk unable to process international payments at weekends. At risk of missing out on a property having tried to transfer only £5k at 2pm Friday. Missed the cutoff apparently. ‘should’ process tomorrow, likely too late for us. Terrible terrible bank @santanderukhelp

  • Jimmybogeyman James James (@Jimmybogeyman) reported

    @santanderuk Santander can **** right off, firstly they overcharged us by a long way for home insurance but worse was when we asked for a mortgage break due to funds during covid and were in other words told to **** right off. Thankfully I'm doing pretty good now but no thanks to Santander

  • mandi62703422 mandi (@mandi62703422) reported

    @santanderuk I seriously hope you customer service team read the comments here : Account and customer loyalty is key. You are not offering any positive rewards to loyal customers and those who should be benefitting from this account, think about your current customers and reward them first

  • Iheartsprouts1 Iheartsprouts (@Iheartsprouts1) reported

    @samjones5000 @santanderuk I closed mine down 12.50 amonth, I didn't get much bk .. i was told I had to have a buisness account but by law actually you dont have to.

  • nikradmore Nik Radmore (@nikradmore) reported

    @samjones5000 @santanderuk I used to get £50 a month from this but not I get just over £1 lol. Closing mine down today.

  • EynsfordLad David (@EynsfordLad) reported

    @santanderuk Is anyone working in your UK office today? I've been on hold for far too long now it's a joke!!!!

  • Gaviidae_UK Gavia Immer (@Gaviidae_UK) reported

    @santanderuk I've been with Santander for years, but I am no longer impressed with what passes for customer service. Unless you have one of the few simple problems they have been trained to solve, and enjoy being on hold for hours, don't even bother calling.

  • MrAshleyNBest1 Mr Ashley N Best (@MrAshleyNBest1) reported

    @santanderuk I just can’t believe you managed to do an update yesterday without messing up everyone’s accounts and cards! Loyal customers should be getting £130 just for putting up with the repetitive problems each time you update the app

  • hitforsix589 JamesProsser (@hitforsix589) reported

    @santanderuk for over a week now your mobile app has been failing to open on IOS, showing Session timed out..reinstalled, same issue, works on 4g, not on wi-fi, issue is no 4g at home. Please fix it ASAP