Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 03/13/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Mobile App (22%)

    Mobile App (22%)

  3. Website (17%)

    Website (17%)

  4. Login (14%)

    Login (14%)

  5. Transfer (12%)

    Transfer (12%)

  6. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • toniadamsxx Toni (@toniadamsxx) reported

    @santanderuk good morning. My new debit card is not working for online purchases. Can you please advise why this could be? Do I need to activate in an ATM or something first?Thank you

  • ameIiashcps justine (@ameIiashcps) reported

    @santanderuk sort you customer service out.

  • jfrncs_ John FH (@jfrncs_) reported

    Santander switch service only works if you manually go into store and do all the switches yourself 🤨 where’s the service? @santanderuk

  • cookiethecoin Stephen Cook (@cookiethecoin) reported

    A job at @santanderuk i want. They must only work days regular because every day guaranteed if you go on the app its down for maintenance every evening and every night. #Santander

  • linsley_barbara Barbara Linsley PhD (@linsley_barbara) reported

    @Mistywoman1 @santanderuk I got a letter today from a bank detailing the mortgage payments for a new house down the road-you’d think as they were lending on it that they’d get the address right!

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @TakeFive @santanderuk Tell that to Santander, they lock pensioners bank accounts and stop them getting access to their pensions.

  • TherapyExpert Dr Julie Scheiner (@TherapyExpert) reported

    @santanderuk amazing still no reply to my concerns. Perhaps if you employed more competent ppl you would be able to cope without being so hopefully at customer services

  • GeordieApe The Geordie Ape 🦍 🌍🌌 (@GeordieApe) reported

    @Mistywoman1 @santanderuk Santander where the absolute pits when I went through a mortgage application with them about 9 years ago. Completely messed me about and I near lost the house I was looking to buy (I was also an existing mortgage customer at the time). Dreadful service. Would never use again.

  • JamieLavery_ Jamie Lavery (@JamieLavery_) reported

    Why does it feel like every company is using Covid as an excuse for poor phone customer service and wait times frustrating waiting again @santanderuk

  • ChrissieBailey2 Chrissie Bailey 🇪🇺🇪🇸💙 #3.5% (@ChrissieBailey2) reported

    @Mistywoman1 @santanderuk Bee this is terrible, they are inept, you should have recourse to expert help. Moving is stressful enough without this crap. In invested now, please keep us posted. 😢😢😢