Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 03/01/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Kavla57 Stephen Kavanagh (@Kavla57) reported

    @ConwayKieran2 @KayleighHassall @santanderuk I’m not sure you have a right to be pissed at all. Technical issues happen. There isn’t a business in the world that run perfectly 24/7/365

  • Stephenariss Steve Ariss (@Stephenariss) reported

    @santanderuk while your system are down how can stolen cards be reported ?

  • kirkbysheila28 Sheila kirkby (@kirkbysheila28) reported

    @santanderuk My husband tried to put in a cheque in my account today at the counter with my card but they couldn’t do it. Is this glitch affecting everything?

  • ZakLFC7 Zak (@ZakLFC7) reported

    @santanderuk £500 compensation to every customer 👍🏻

  • riceuten Ric Euteneuer (@riceuten) reported

    @santanderuk So, *3* hours later, you *haven't* updated your website, ATMs, online, telephone and mobile banking and cards still don't work, but according to your PR team "things are returning to normal"

  • MandyMa37589072 Mandy Marshall (@MandyMa37589072) reported

    @santanderuk They're not up and running....i've just tried to do a transaction...still not working! 😡

  • j987xyz Jay White (@j987xyz) reported

    @santanderuk Not working on internet banking. Its all BS

  • GetMuscularEdge Alex Delarge (@GetMuscularEdge) reported

    @santanderuk No wonder your logo looks like a steaming dog ****! Sort it out quicker please.

  • GetMuscularEdge Alex Delarge (@GetMuscularEdge) reported

    @santanderuk Guys. ITS STILL BROKEN. FIX. IT.

  • riceuten Ric Euteneuer (@riceuten) reported

    @ThoughtBalanced @santanderuk The whole system is down. No payments, no ATMs, no online, mobile or phone banking, just endless entreaties to "use another ATM", which, of course, doesn't work because their systems are down.