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Santander

Santander status: access issues and outage reports

No problems detected

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Hexham, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • adhorstrebor
    rhoda roberts (@adhorstrebor) reported

    This is torture for old people. It is cruel inhumane and frankly a hate crime upon the elderly. @santanderuk made it impossible for my older cousin to download an app due to his dexterity issues. As for talking to a human instead of AI..he was traumatised. Pure evil

  • andyparsons3
    AP (@andyparsons3) reported

    Terrible terrible service again today @santanderuk @santanderukhelp , lots of ‘I dont’ know, I can’t help you, its in a queue, blah blah blah, the worst service I’ve ever had from a bank in all my life. Consumer Duty clearly of no interest to you. Time to escalate now

  • Chrismorro1874
    Chris (@Chrismorro1874) reported

    @santanderuk have the worst customer service I have ever experienced, quick enough to take your money but not one person wants to help you on the phone…shambles

  • expert4money
    Gareth Davies (@expert4money) reported

    Why, when I call @santanderuk do they put me on hold, then repeat every 20 seconds that they appreciate my time, my patience and respect, then take over 35 minutes to answer the phone. Diabolical service!

  • elghwliyah
    mariam (@elghwliyah) reported

    @santanderuk your customer support is awful I have been trying to contact a real human being for almost an hour - I need to dispute a charge ASAP

  • geordiechris48
    Chris (@geordiechris48) reported

    @santanderuk @santanderukhelp Visited your Northumberland St, Newcastle branch today to deposit some cash. Out of 4 machines that had cash deposit facilities, only 1 was working! Took 30 mins to deposit, machines were so slow there was a queue and huge queue for teller #dobetter

  • andyparsons3
    AP (@andyparsons3) reported

    @santanderuk I was expecting that response, and I get to pay for the poor service too with a monthly fee yay!

  • ClareWiener
    Clare Wiener (@ClareWiener) reported

    @santanderuk I am going to be on hold until 6pm and are you then going to hang up on me for the 3rd time? I've been on the phone for over an hour in total now 🤬 what about if you have provide a ring back service?

  • The_Swell_Shark
    Tim B. (@The_Swell_Shark) reported

    @santanderuk Thanks for responding, but I've already used that tool. The issue itself is with capturing the photo of the cheque. No matter what angle, light or background, your app won't complete the process. Awful. Just awful. 👍

  • FifaThing
    Sorare Rhino (@FifaThing) reported

    @santanderuk This bot reply to save face doesn't help anyone