Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 11/13/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • 77sylvia Sylvia ♠😷🤟🌹 (@77sylvia) reported

    @SkyUK broadband NOT HELPFUL THAT I CANNOT USE WIFI THIS MORNING. CANNOT ACCESS MY BANK!!!!! @santanderuk

  • JediUcl Jedi Ucl 🇬🇧💚🎮 (@JediUcl) reported

    @ThezzaNicholson @santanderuk @SkyHelpTeam I keep getting the same error problems too, hope it's fixed soon pĺease.

  • Disaffectedboy Richiep (@Disaffectedboy) reported

    @santanderuk hey guys , can’t open app this morning and I’ve tried on numerous devices …saying server problem ?

  • j6pmc Peter McCabe (@j6pmc) reported

    @santanderuk I cannot access my account either online or via the app. What is going on and why has there been no announcement?

  • JaneTown23 Jane Town (@JaneTown23) reported

    @santanderuk Explains why app not working, right pain but guess happens.

  • johnmarples4 john marples (@johnmarples4) reported

    @Saurabh_Sethi25 @santanderuk Turn WiFi off, seems to be an issue with internet providers. I turned off WiFi and connected Mac via phone and both webs and app based worked. Good jobs really as I had 30 lads awaiting wages

  • judithhall67 Judith Hall (@judithhall67) reported from Bromley, England

    @santanderuk desperately trying to top up my housebound mum’s mobile but transactions keep failing- any eta on when these system issues will be resolved?

  • JoJArmy23 joe (@JoJArmy23) reported

    @SkyData @santanderuk what is going on ??? No access to online banking, why ????

  • XMadBabydoll Tracy Mead 🎧🍺⚽️🏎🏁🦆🦻🏻🦻🏻 (@XMadBabydoll) reported

    @davidhillfm @santanderuk Seriously I’m just sayin the app not working that’s all go away

  • TillyMintNic Tilly Mint (@TillyMintNic) reported

    @santanderuk any idea when I’m likely to have access to my account again? Also can I still use my card?