Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 03/02/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GillyGWhite1 Gilly G (@GillyGWhite1) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I took control of £'s my mum had saved for my sons (her grandsons) with Bradford & Bingley who were taken over by Santander. Service plummeted - lost bank books & wrong info. Virgin- so bad with my tv 'bundle' I had to ask tabloid consumer rights for help to end my contract.

  • scrunchieshaz Shaza B 💙🌈💛 (@scrunchieshaz) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I am disgusted for you for the lack of care , support & security you have received. I hope these companies review their policies & help you retrieve what is yours after such a nasty experience. Disgusting. I can’t even imagine the stress you’re under.

  • DysgwrCymraeg1 @DysgwrCymraeg #JOHNSONOUT 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DysgwrCymraeg1) reported

    @MorganBroadcast So very sorry to hear this awful experience. Thanks very much for sharing. I hope you get the justice you deserve and that @santanderuk realise they have a duty here - and their reputation is going to be damaged if they don't underwrite these losses.

  • penalisedsaver penalisedsaver (@penalisedsaver) reported

    @MorganBroadcast It shouldn’t take @santanderuk until this morning to notice the outrage. They appear still not to have commented yet? @santanderuk please tweet instructions of how customers can disable the ridiculous App feature allowing access to PIN info.

  • AlaricHobbsArt Alaric Hobbs (@AlaricHobbsArt) reported

    @MorganBroadcast Sounds bloody awful! I hope you get some sort of justice. I also will never go near @santanderuk or @VirginActiveUK now!

  • nelltent Jude Butler (@nelltent) reported

    @whyteuk @VirginActiveUK @santanderuk Just been reading the thread. Shocking read and customer neglect on every level. Virgin security has let her down and then Santanderuk has been irresponsible, negligent and totally disinterested to help this lady. Her life is now just about recovering her lost money! Appalling

  • Melaniekinsell4 Melaniekinsell1 (@Melaniekinsell4) reported

    @MorganBroadcast Oh no how awful for you. @santanderuk should be ashamed of their response !! As for the ignorant kid talking to you he needs reporting for lack of care and customer services communication. I hope you get answers very soon and reimbursed.

  • Misskatie_says Katie 🌻 (@Misskatie_says) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I'm so sorry this happened to you. It's awful. I really hope you manage to get it sorted x

  • Relko67 GB (@Relko67) reported

    @PaulBar81542561 @MorganBroadcast @santanderuk This is the question. How did they unlock the phone then access the app ???

  • BagFleaBag Jo Oliver 💜🇬🇧 (@BagFleaBag) reported

    @MorganBroadcast @santanderuk @VirginActiveUK You poor lady, I desperately feel for you. How awful. I can’t imagine how sick you must feel. Then how frustrating to not have any back up from Santander on top, I don’t understand that, I hope they are caught and brought to justice. Best of luck with it. 🙏