Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 12/04/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Justice4all110 Justice4all1 (@Justice4all110) reported

    @santanderuk soo slow....painfully slow....

  • NickBurrows17 Nick Burrows (@NickBurrows17) reported

    @eBay paid a deposit for a van , was fake !! How does ebay allow this to happen? Lost 2k of my money , apparently had a fake @santanderuk bank account how does this happen , @HalifaxBank no help what so ever . Please be careful 🙏

  • beaubeau888 BeauB (@beaubeau888) reported

    @santanderuk Is your website still kaput? Trying to apply for a loan and after inputting all the info required I always get '[Exception in:/WEB-INF/jsp/message/onlineApps_mainTemplate_no_navigation.jsp] null'. VERY annoying.

  • megfraterx Meg Frater (@megfraterx) reported

    @santanderuk are the worst company I’ve ever come across, I’ve never experienced customer service so bad. The advisers who work for them are terrible at their job and don’t know how to deal with people and the company is an utter scam. DO NOT USE THEM

  • DSkids Darren Skidmore Photography (@DSkids) reported

    @santanderuk If your website says the 'Managing your account' line is open until 8pm and your Mortgage account line is open to 7pm why am I getting an office closed message when I phone at 6:20pm??

  • Sazzybea Saz (@Sazzybea) reported

    @santanderuk Hi. Is it normal to still be waiting nearly 2 weeks for temporary passwords etc to log in for the first time after opening an account?

  • PippaK10 Pippa.K (@PippaK10) reported

    @santanderuk I just spent the last half an hour on the phone - 1st time I called it got cut off after waiting. Then 2nd time waited - customer service picked up and the phone cut off!

  • Stuart_crawley SWMC (@Stuart_crawley) reported

    @RishiSunak What about RLS? Why are only Corporate and Commercial customers being given access by @santanderuk ? Why are the banks allowed to be this selective when we are all supposed to be “in this together”?

  • nikcoppin Nik Coppin (@nikcoppin) reported

    Had a good chinwag about the Gooners with the bloke behind the counter @santanderuk on London Rd Brighton whilst he processed my new debit card, after he noticed my @Arsenal tshirt. Good service, good man! #Santander #Arsenal

  • WorldWideWayman Worldwide Wayperson (@WorldWideWayman) reported

    @santanderuk You've been emailing & writing about a minor issue that I believe you have caused on one of my accounts. Because you no longer seem to allow your customers to respond to your emails I have no way to do so. I will not call you for security reasons. So we're stuck!