Is Santander down in Hexham, Northumberland, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (51%)

2. 

   Website (23%)

3. 

   Login (12%)

4. 

   Transactions (10%)

5. 

   Withdrawals (2%)

6. 

   Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Andy George (@Andy1George) reported 4 minutes ago

  @santanderuk good afternoon, I have an existing mortgage with you that is an old Alliance and Leicester mortgage so I don't have online banking. I am trying to find out my balance but am finding it impossible to get through on the phone

• Imandeep Kaur (@ImmyKaur) reported 9 minutes ago

  Having the most terrible experience with @santanderuk, anyone know anyone in the business who cares and has authority enough to help.

• Roly (@RolyVieites) reported 9 minutes ago

  @santanderuk really poor assitance service.trying to check my online account and theres no way.upset

• Zola B (@zolabee123) reported 9 minutes ago

  @santanderuk been on the line waiting for 1 hour to try and cancel a DD I can't do online! HELP!

• Ed Barber (@ebarber37) reported 17 minutes ago

  @santanderuk can I go to a branch to get online access unblocked? Tried calling multiple times for long holds last few days but haven't managed to get through to helpdesk

• ap (@anjix21) reported 18 minutes ago

  do @santanderuk even pick up the phone? been on hold for about an hour over the course of 2 days🥱awful customer service.

• Wala Shukri (@WalaShukri) reported 18 minutes ago

  @santanderuk Your branch at New Malden High street closed down and moved without notifying its customers and without letting them know where to go or with whom to deal. How do you explain this?

• Mark McLean (@Markybhoy68) reported 23 minutes ago

  Absolutely shocking customer service from @santanderuk . Two calls, waited 20 mins each to be directed to a phone that simply rang out! Thank god I’m not a vulnerable customer! 27 years a customer but off to a new provider tomorrow!

• Scott Hansekowitsch (@Scotthansekow) reported 23 minutes ago

  @santanderuk has something gone done, none of my cards working ???

• Mic Richards (@thenewsmistress) reported 25 minutes ago

  @santanderuk is there an issue with payments showing up in accounts?