Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 02/21/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (13%)

    Login (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Anthony14822896 Anthony Bennett (@Anthony14822896) reported

    @santanderuk Santander dreadful dreadful bank DO NOT USE read telegraph money yet another massive problem and lowest service possible from them

  • Dross6666 Donna Ross (@Dross6666) reported

    Disgusted with @santanderuk’s lack of help & care! After missing my 1st ever payment on my card, (due to sudden family bereavement & being unwell!) I called to sort it ASAP, BUT they reported it straight away to my credit file with not even a few weeks grace 😡😡 #NoCare #NoHelp

  • Scottishmanc52 PC (@Scottishmanc52) reported

    @santanderuk Did we really need Ant n Dec to tell us about Scams!!!! The answer is NO- we definitely did not - someone made a terrible decision to pay these 2 millionaires to represent Santander n it simply makes me want to leave Santander :(

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @santanderuk ?Criminal Customer Service.Voted worst bank by @MoneySavingExp.I concur.Opened EasyAccessSaver to add to Mortgage Acct.Sent my whole Pension pot.Their mistakes locked me out.Didn't even know if it got there for 2 weeks.10 hrs.8 phone calls. Zero service.Don't bother

  • justdaj David - Forking Mad 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇸 (@justdaj) reported

    I've just seen the @santanderuk TV advert with @antanddec and the scammer pants! Do those guys really need the money? Who advised the bank on this awful advert? In no world would watching that advert make a typical person think 'oh I must switch banks'

  • EmmaJStrong Emma J (@EmmaJStrong) reported

    @santanderuk Why can't I use my card on PayPal, Amazon and other places? I'm having more and more issues with this bank account as time goes on. 😤

  • Dross6666 Donna Ross (@Dross6666) reported

    As a long time @santanderuk customer with both a Bank Account & Credit Card, feeling very let down by them due to a credit card issue I’ve had! With all the hardships people are dealing with at the moment, their customer service has been so unhelpful! #customerservice #Angry 😡

  • boudhabyebye Beurgeois Gentilhomme (@boudhabyebye) reported

    @santanderuk what a joke. I went to a Branch as indicated on your website for a change of address abroad. And the only thing that these people had to tell me was: you need to send the document by mail. What a joke. And you charge 3.5% of interest rates on mortgages… jokers

  • simopco simopco (@simopco) reported

    @santanderuk terrible customer service via online chat. Question asked 3 times, promised a reply never received. In person visit was told to call. 20 minutes on the phone to an Indian call centre finally got an answer. Dreadful!

  • MondoMoody Sir MondoTheMoody for *PM *Poet Minister (@MondoMoody) reported from Widnes, England

    @santanderuk @MoneySavingExp Still not sorted.After 3 useless letters, 8 calls.10hrs spent.Every Customer Service Agent telling me the last Agent had given me the wrong information (6 of them in total) No call back from Complaints 2 days after registering. Thought I'd lost my pension. Distraught.Made me ill.