Is Santander down in Hexham, Northumberland, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hexham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (62%)
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Website (23%)
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Login (15%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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AJ
(@A4R0N_J0HN50N) reported
@MorganBroadcast @santanderuk If they accessed your santander app, they could have used the ‘view PIN’ function. Raise an official complaint & say you will be referring your complaint to the financial ombudsman service, it was bank error, they didn’t follow your instruction for your mobile not to be contacted
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Avril Green
(@3bellfoot9) reported
@MorganBroadcast @NeilMackay78 @santanderuk TSB take fraud of their customers very seriously. They pay back 93% of all customer frauds. Most other high st banks are under 45%.
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jeanette davis 💙
(@jcduk) reported
@MorganBroadcast I think I will be looking for a new bank! @santanderuk This is terrible!
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Sam Humphreys
(@sjheditor) reported
@MorganBroadcast God, I’m so sorry. I have debit and credit cards with @santanderuk and this is horrific. Is there anything I or anyone else can do to help?
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CLAIR 🎵🍄✨️🎵💓
(@hotgemMGMT) reported
@MorganBroadcast Utterly horrific, and tbh I am not surprised at @santanderuk, their service has always been awful imho, really hope you get your money back.
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John
(@JohnMcIntosh19) reported
@Neil_Buchanan @santanderuk Quite a surprising decision from the bank, most are signed up to a code that will refund fraud as long as the customer hasn't been negligent in the fraud. Can't see how her situation falls under that. Would 100% complain, wait on final response then go to Financial Ombusdman.
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🚀 BretsTypeWriter 📚
(@BretsTypeWriter) reported
@sjheditor @MorganBroadcast @santanderuk My suggestion is phone Financial Ombudsman Service for advice; then send written complaint to bank/card company via recorded delivery post. If the FOS/FCA receive multiple similar complaints, they will surely take this into consideration. Card company is also probably insured.
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Fox vickie
(@Foxvickie2) reported
@MorganBroadcast @PeterDbrash Can we help put pressure on @santanderuk to do the right thing and refund you?
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Labour Lives
(@labour_lives) reported
@stillawake @santanderuk Many decades ago I remember the security ‘expert’ from Barclaycard telling the police (my clients were in PS for cloning credit cards) that it was impossible. Well clients managed it very well. Stole (inside job) credit card counterfoils from a restaurant. Banks always say No.
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Jo
(@MissL1021) reported
@MorganBroadcast This is awful. I feel so sorry for you and everything you've been through. I hope you get the funds restored and apologies from both @santanderuk and @VirginActiveUK awful service