Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 12/11/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • martynbolt Martyn Bolt (@martynbolt) reported

    @toryboypierce You could try cycling @santanderuk may help

  • ianbeeb Ian Bamling (@ianbeeb) reported

    @santanderuk how long will the technical issues be on the online banking site? Im trying to pay my credit card

  • kitchentowel Ben (@kitchentowel) reported

    @santanderuk trying to get through to your CHAPs team. The whole process has taken 2 hrs so far. This is really poor service.

  • I_Am_Gems Gem (@I_Am_Gems) reported

    @santanderuk I’ve had your Mastercard debit card for over a year and Apple Pay still not accepting it. Tried registering the card countless times and been through your customer service… what’s the problem with Mastercard and Apple????

  • BrizellRaymond Raymond Brizell (@BrizellRaymond) reported

    @santanderuk your response to telephone banking is awful bet ant and dec wouldn’t wait this long

  • BrianDudgeon5 Brian Dudgeon (@BrianDudgeon5) reported

    @santanderuk Hi. Currently overseas (USA) and credit card not working. Apparently there is an issue with credit card payments according to your help desk. Will you be able to reimburse the foreign currency fees due to having to use my debit card?

  • sjbosher Steven Bosher (@sjbosher) reported

    @djdaverose @santanderuk You’ve just said below there is an IT issue. I have this problem too can you advise when it will be fixed?

  • TomStubberfield Tom Stubberfield (@TomStubberfield) reported

    @TCroydon @santanderuk @TfL I had the same problem yesterday too Tim. Gave up in the end and hired a Lime Bike. Would recommend.

  • djdaverose Dave Rose (@djdaverose) reported

    @santanderuk Hello. Payments on our Zero Credit Card have stopped working today. Can't get through to anyone on the phone. We're abroad and card keeps being declined in shops for no reason. Can you help please? Was working all last week.

  • AfroAverage AverageAfro (@AfroAverage) reported

    @santanderuk I've been mugged in greece. I need help with the best course of action to cancel my card. I don't have a phone or login details!