Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 02/14/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • whealie Chris Wheal (@whealie) reported

    Jeepers @santanderuk has outdone BT, Virgin and others notorious for poor customer service. Useless website that refuses to provide a contact number. And when you do find it, you are just on hold. Won't be making a crucial business payment today, as have run out of time.

  • PeterCurtain4 Peter Curtain (@PeterCurtain4) reported

    @MikeSassi @GeorgeTSOliver @santanderuk Just switched back to Lloyds, having become Santander customer when the crash forced A&L sale. My obscure problem was having to use same ref to individual payees no matter what it was for.

  • LiamHughes92 Liam Hughes (@LiamHughes92) reported

    Don’t use them cash machines on the @santanderuk uno just swallowed half my wages I tried to put in and the only help you get is if it’s there tomorrow we will give it back! Horrible rats 🐀

  • brightonalumni Uni Brighton alumni (@brightonalumni) reported

    📣 Calling all 2022 graduates 📣 Have an idea for a new product, service, freelance business or community project? The @santanderuk/@uobbeepurple Ideas Competition is here to help you make it happen with cash prizes of up to £1000. Closing date is 17 Feb 2023. #SantanderUniUK

  • GeorgeTSOliver George Oliver (@GeorgeTSOliver) reported

    Tell you what, @santanderuk - why not make it an option on your site to make appointments to set up child accounts in branch? Rather than funnelling people in to branch, only to be told (inevitably) that there’s nobody available to do it and to book an appointment to come back.

  • JOM95428828 JOM (@JOM95428828) reported

    @santanderuk worst bank ever. I'm closing my account. Set up account. Account blocked trying to set up online banking. 3 failed calls to customer service. Can't be done on phone, visit a branch. Waited in in Byres Rd branch today Told its sorted, access still blocked. Outrageous

  • samgroots Sam Roots (@samgroots) reported

    My credit card just stopped working again... no indication on the app; probably another fraud flag. (3rd time in 6 months.) Or does @santanderuk just have opinions about how many flat whites I'm drinking on a sunday?

  • flame7572 Flame (@flame7572) reported

    @santanderuk what's the best way how to contact customer service while abroad? A phone call is not possible due to high roaming costs.

  • DNorowzian Darius Norowzian (@DNorowzian) reported

    @santanderuk Absolutely appalling service. I cannot stress enough to anyone trying to join this bank to think twice - the worst bank you could choose. Don’t do it!

  • 2017Laurence Laurence (@2017Laurence) reported

    @santanderuk just wanted to call out your staff member in the Telephony Team in Liverpool for their fantastic help & advice this morning re a neighbour being scammed. 👍