Santander

Is Santander down in Hexham, Northumberland, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 12/23/2025 11:45

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Pete_Sibley Peter Sibley (@Pete_Sibley) reported

    @santanderuk - when we’re struggling with an account issue and ask your agent how they can they help and they answer “I won’t” - what sort of service is that??? Utterly disgraceful.

  • MarkBurleyUK Mark Burley (@MarkBurleyUK) reported

    @santanderuk Why is it impossible to speak to anyone there - appalling customer service been on hold for hours today

  • MicknJennynToby Toby (@MicknJennynToby) reported

    @santanderuk Just to advise you that someone is sending out scam emails purporting to be from yourselves and I am not even a customer.

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    Don't bank with @santanderuk I been with them years and there service just gets worse and worse . U think u could report your card missing right . Order new card right . Not at santander as they kept their staff ignore phones ringing trust me

  • bev_cheetham Bev Cheetham (@bev_cheetham) reported

    @santanderuk I’m experiencing shocking customer service here. Been on the phone for over an hour. You have locked my account. I’m not happy. #shocking!

  • imgervazio DG (@imgervazio) reported

    @santanderuk you have blocked a transfer and locked me out of my online banking and you are closed ? Terrible service i need my money now !!!!!!

  • Webbo2306 Webbo (@Webbo2306) reported

    @santanderuk Evening. Around four times now when I've tried depositing money into my account via the post office the transaction has been declined. I've read Santander have limited the amount a customer can deposit via the post office over a certain time period. Is this true?

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported

    @santanderuk How do I set up online banking / OTP for purchase confirmation when there is no mobile network access at the household? I have to run down the garden and wait 5 mins for any texts to stand a chance, and even then not reliable.

  • Roni_Khan sh@k (@Roni_Khan) reported

    @santanderuk is the banking app down it is not refreshing nor sending any money out it states complete but nothing is sent nor received and balance is stilk the same

  • AllyLlorente Alejandra Llorente Tascon (@AllyLlorente) reported

    Trying to get hold of anyone @santanderuk is impossible. Card blocked due to suspected fraudulent transactions on my account and nobody picks up the phone. Went to the branch to be told they couldn’t help and I had to call the helpline. Absolutely useless! 😡