Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 12/05/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • James2022R JR (@James2022R) reported

    @santander_resp @santanderukhelp They have failed to assist for months now. Excluded me from discussions and progress of an attempted fraud on my account, and closed the complaint without including me. Your n house counsel has not responded to my direct letters, so must support @santanderuk collusion in fraud

  • KarolienVorm Karolien v d Vorm (@KarolienVorm) reported

    @santanderuk scum block my account!!!

  • AnnaChatburn Anna Chatburn 💙🌏🌊 (@AnnaChatburn) reported

    @santanderuk Hi I'm not able to get through to any phone number from abroad (all your support no's say unavailable 'due to temporary service difficulties'?!) & locked out of my account, is there any email I can contact?

  • Soph_N17_90 Sophie C (@Soph_N17_90) reported

    @santanderuk are absolutely shocking don’t ever do finance with this company. Their customer service is a joke owe me over £16k and won’t process the payment even after I won my case. Looks like they’ll now be incurring court fees too

  • xKateHarrisonx Kate Harrison (@xKateHarrisonx) reported

    The way @santanderukbiz @santanderuk treat their customers is shocking ! Appalling customer service !

  • OttoOsirian Otto Osirian (@OttoOsirian) reported

    Just called number on back my @Santanderuk credit card & number doesn't work, Just about sums up #Santander, They are honestly worst bank ever, I had nothing but trouble with them from the beginning (Why I just shut down all my accounts & was calling to cancel my credit card)

  • Angie62932730 Angie (@Angie62932730) reported

    @santanderuk @santanderuk the mobile app is NOT working!

  • Biker_Babe2 Christine (@Biker_Babe2) reported

    @jm8997 @santanderuk @ChocTradingCo Pardon? I’m a Santander customer and don’t know anything about this

  • martymcgrath84 marty mcgrath (@martymcgrath84) reported

    @santanderuk Is the app down again? It’s saying no internet connection

  • lindseyfarrell3 lindsey farrelly (@lindseyfarrell3) reported

    Appalling service from @santanderuk - 2 hours on the phone trying to justify why I want to move money to my savings account with another bank! Result is I’m now barred out of online banking for 24 hrs until the ‘back office team’ decides if I can transfer my own money 🤬