Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 03/26/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • thewhetherman2 thewhetherman (@thewhetherman2) reported

    @santanderuk My card works but only for PIN payments (not contactless). Is this part of the general problem or should I order new card? Thanks

  • jamies64 Jackie Jamieson (@jamies64) reported

    @santanderuk hi been on the phone for 23 minutes trying to sort out an issue that can only be dealt with directly . Tried the chat , online etc all referring me back to the human touch .

  • NathalieMcQuee2 Nathalie McQueeney (@NathalieMcQuee2) reported

    @santanderuk Any update because my card still sint working. It's kinda something people need you know

  • reet_petite reet_petite (@reet_petite) reported

    @carol_ann54 @santanderuk @santanderukhelp Don’t apologise! The world wants us to do all our banking on line or by card….but when it all goes wrong, what is the customer meant to do??? #LeftHanging #RantAway

  • DianeW1969 Diane Wright (@DianeW1969) reported

    @santanderuk Oh look @h_palmerx @santanderuk has all gone to **** again 😡

  • KatieChutzpah Katie Chutzpah (@KatieChutzpah) reported

    One of the most awful set of ads on TV must be those ridiculous & patronising Ant & Dec @santanderuk ads. Talk about shoe horning a link to celebrity?

  • NikiRyan23 Niki Ryan (@NikiRyan23) reported

    @santanderuk I have had no food in since card declined last Monday. For vulnerable people who can’t ask family for help it’s truly inconvenient .

  • TreasureRuark JTR ♣♠ (@TreasureRuark) reported

    @santanderuk My card is still not working made me look a right wolly 🙄

  • DiscosTrains DiscosTrains (@DiscosTrains) reported

    @santanderuk As of 12:50 hrs UK time Santander debit card transactions not possible here in France - card payments in shops and ATM cash withdrawals affected. ATM machines display indicating reason is technical issues (at Santander). Same problem again (as Wednesday this week).

  • Azkademon Tina Mansley (@Azkademon) reported

    @santanderuk can't use our debit cards online or in stores (food shopping). Transactions declined. Problem been going on since 20/10/2021 trying to put electric on my smart meter online with British Gas it just keeps getting declined!!