Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 10/30/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (41%)

    Website (41%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mikecosgrove7 mike cosgrove (@mikecosgrove7) reported

    @LizKershawDJ @santanderuk No point in driving to Faversham; Barclays, Nat West and Lloyds have all closed. It's for customer care!

  • sellseebill Sellsee Bill (@sellseebill) reported

    @santanderuk 40 minutes and still waiting for someone to answer your phones. very poor service

  • jameseonline 🤔J🤷 (@jameseonline) reported

    @cdud11 @MoneySavingExp @santanderuk from experience traditional banks dont bother telling you when rates change, new versions of accounts, new types of accounts come out so news alerts from Google etc help along with regularly checking MSE pages.

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    Again @santanderuk such a crap bank with the worse wait times on phone 8 times since 9am I rung for balance . Sorry we having difficulties we pit u thro to some1 who can help 3pm still ot had help waiting for 20 mins on phone SERVICE IS AWFUL ALWAYS ******* HATE THIS BANK

  • jvm_john jonnyv (@jvm_john) reported

    @LizKershawDJ @santanderuk That's the Tory way Liz , not service as the priority but "profit" . Just saying

  • amw_ambleside Andrew Wainwright (@amw_ambleside) reported

    @LizKershawDJ @santanderuk I'm with Nationwide and they have a postal paying in service.

  • t0mcahill Tom Cahill (@t0mcahill) reported

    As per the @ICOnews Subject Access Request (SAR) protocols, I require @santanderuk's email to comply with the Requestor's submission of details by return. One month to provide all information held on me with full audit trail, starting now.

  • antib69 Out with Tories 🇺🇦 (@antib69) reported

    Oh, @santanderuk you peed me off now! You locked my accounts - retail & business. I closed another one few months back. Can't access the other two now!

  • ClaireJMorris Claire Morris (@ClaireJMorris) reported from Stockport, England

    @santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis

  • boudhabyebye Beurgeois Gentilhomme (@boudhabyebye) reported

    @santanderuk you deserve to go to jail and go bankrupt. Frankly a 3.25% on top of the base rate is usurious! You are a form of loan shark. We can’t even change a mail address on your website… not sure you do much with the money you steal from people. Scammers.