Is Santander down in Hexham, Northumberland, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hexham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (44%)
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Website (25%)
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Login (25%)
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Transfer (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Huda Syed
(@alaaps) reported
Never use @santanderuk @santanderukhelp!! I'm trying to make a simple balance transfer. Which has been rejected by fraud department 3 times, then cleared by fraud department 3 times and the transfer attempted 4 times!! No on in the bank can help me or propose a solution.
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Vee
(@VivNirva) reported
Been on hold with @santanderuk for 3 hours now to get my card unblocked. Spoken to customer service via live chat 10 times and spoke to someone at a branch irl. And still nothing. Can’t touch any of my money now or after I get my wages. Guess it’s time to find a new bank.
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Andrew McMINN
(@andrewmcminn) reported
Received a message from @santanderuk about somebody else's account. No E-MAIL address on-line to report it and their "live chat" just gives me generated computer responses - no help at all! 🤬
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Dream_makeruk62
(@dream_makeruk62) reported
@Zopa You should be concentrating on raising your instant access savings rate to at least 2.75% to match @santanderuk... If you can of course!🤔
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Ritchie
(@badlxnd) reported
@santanderuk your live chat bot is absolutely terrible
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Ravi Sundaram
(@RaviSundaram97) reported
17 years of being loyal customer for @santanderuk (from the days of abby) is waste. Should we look for a different bank??
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Jose 🇪🇺🇪🇦🇬🇧
(@JibberjabberB) reported
@santanderuk apparently asking for receipt for a payment I just made is impossible and got sarcastic and rude customer service. Not that this will do anything but 🤬🤬🤬🤬🤬
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Humbled D
(@d_humbled) reported
@PayPal is absolutely bullshit!!! How dare you accept transfers from @santanderuk and then block me from sending money to Santander. That’s not cool at all! I want an explaination for this immediately @PayPal after 10 years of service and payments I’m closing my account.
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Claire Conboy
(@claire_conboy) reported
Not impressed @santanderuk. 24 mins on hold for someone to answer & then drop the call as I didn't have account number due to my internet going down. 😡 Very poor customer service
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Beurgeois Gentilhomme
(@boudhabyebye) reported
@santanderuk you deserve to go to jail and go bankrupt. Frankly a 3.25% on top of the base rate is usurious! You are a form of loan shark. We can’t even change a mail address on your website… not sure you do much with the money you steal from people. Scammers.