Is Santander down in Hexham, Northumberland, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hexham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Kemp
(@nicolaellenkemp) reported
@santanderuk Your customer service is a complete joke.Ive just been on hold for 20 mins 2 try and get you 2 rectify your error&you cut me off!I spent 40mins on the phone 2 you on the morning of my wedding (a wk ago) reporting fraud and youve failed 2 raise 1 of the frauds!! POOR
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BYJ - Слава Україні! Героям слава!
(@chris_grey___) reported
@santanderuk replacing cashback on my credit card, that could be done all on your app with a service I just had to create another account for and need to use a separate website is utter crap. The service could be good but more usernames passwords and websites isn't.
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Lesley McGlynn
(@scouselesley) reported
@santanderuk I've been on telephone hold for 45 minutes now - I just want to change the bank account that pays our mortgage and your chat option wont connect me either. Such poor customer service 🤬
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Ian O
(@Iaogrady16) reported
@santanderuk Tried calling customer services and got nowhere. I need to speak to your Insolvency department in regards to a common debtor. Any help?
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Kieran Rae
(@krae_on) reported
@LeeaaronH @santanderuk Cheers, ClearScore definitely seeming the recommended site. Not feel dodgy handing over banking info though? I remember looking a while back and just noped out of the required info 😶
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Ricky Wilkhu
(@RickyWilkhu) reported
@santanderuk You've restricted access to my UK account. I live abroad and have spent over 150 pounds trying to call the correct department, which just puts me on hold for 45 minutes. I'm extremely frustrated at the poor quality service and customer care. Can someone call me back
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jason trotter
(@jasontr51742364) reported
from
Northamptonshire, England
@santanderuk I’ve been waiting on hold over 90 mins over a two day period and still haven’t got through to anyone to help with my mortgage I don’t have that sort of time to wait
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Jenny
(@glocparty) reported
@brokenviolin83 @santanderuk That's proper ****, that
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Brendan Dinio
(@Dinio_83) reported
@santanderuk can't even reply to a tweet about what terrible communication skills they have, just proves my point from my last tweet about them, still awaiting correspondence from them from my interview on 29th November #badcompany
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Paul Cope
(@copeprc) reported
@santanderuk are you systems working ? OTP isn’t