Is Santander down in Hexham, Northumberland, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hexham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (50%)
-
Website (25%)
-
Login (19%)
-
Transfer (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Jane Horton
(@JaneHor18216368) reported
@santanderuk why is your customer service so appalling, 5 hours today and still not spoken to a real person. First direct have been very helpful, just hope you are ready with compensation.
-
V2
(@1_2_1_1_1) reported
@santanderuk On your website 'Chat with us' button is not functional. I have tried multiple browsers but nothing happens on clicking the button. Also been waiting for 1hr on 0800 917 5630
-
Leah Hardy
(@LeahFHardy) reported
Blimey @santanderuk. I’ve been a customer for more decades than I care to think about. I ask for my business banking details to defer a loan repayment (as is my right under the contract) and find myself relentlessly bullied to detail my private medical business to some random!
-
MatrixAnalysis
(@Fran115MW) reported
@santanderuk so the useless and inept Santander accepted their rubbish service and paid a paltry £50 compensation in to my account which I refused and which they have yet to remove, as requested several times by me. So they dealt with the complaint, but not to my
-
Silver Dog Jewellery
(@SilverDogKernow) reported
@santanderuk Moving towards all digital,closing branches earlier,now from 30June you will charge for customer service calls; surely hitting the most vulnerable in society who cannot afford unlimited call contracts and the elderly using landlines. Closing my accounts now.
-
Ruth Hill
(@RuthHillWrites) reported
. @santanderuk I am getting very cross with your appalling customer service. Please recommend a way of contacting you about an online account set up. This was sold to me as "the easiest way" in branch!!
-
Leigh Dancer
(@CPandT) reported
@santanderuk I understand the fact you prioritise covid but surly by now as a customer I can speak to someone about borrowing more getting fed up of the covid excuse not to take calls but want to speak to someone about how much it would cost etc before applying
-
Jane Horton
(@JaneHor18216368) reported
@antoniokolicuk @santanderuk Just moving mine, going to first direct, good reports on customer service and switching.
-
Victoria Thornton
(@vickyt195) reported
@santanderuk thanks for closing your Macclesfield branch half an hour early today - the sign on the door was really helpful when I made a special trip to go there. The cash machine was also not working.
-
The Writing on the Wall
(@elillywhite) reported
@santanderuk Do you actually have anybody working in your call centres? I am trying to transfer funds and so far I have been waiting for 49minutes....