Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 11/07/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (35%)

    Website (35%)

  2. Mobile App (35%)

    Mobile App (35%)

  3. Login (22%)

    Login (22%)

  4. Transactions (4%)

    Transactions (4%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RoderiHamilt Roderick Hamilton (He/Him) (@RoderiHamilt) reported

    @lucia_ariano @santanderuk Sure, no problem

  • SidcupGal SidcupGal (@SidcupGal) reported

    @santanderuk your customer service is appalling. I demand you telephone me. Why should I spend half my day on hold because you're all WFH because of Covid when I'm working in a hospital!! No email address anywhere on your website either so I can't complain.

  • Matthew98464348 Matthew Stephenson (@Matthew98464348) reported

    @santanderuk @santanderukhelp 7 days with no access to my account and still no contact from the “Back office fraud team” no one including managers or in branch can help I have to sit and wait no timescale no access to my money awful service

  • kennyhd ken h 96.5% 🇺🇦 (@kennyhd) reported

    I'd rather pull my teeth out than wait to get assistance from the #Santander call center..... But poor service doesn't just happen, it's by management design..... or rather mismanagement. @Santanderuk

  • teaguestar Paul (@teaguestar) reported

    @debbie14022 @santanderuk Got a someone opening an account using my name and I am trying to tell that to kill the account. Went into the shop explaining all and said can you block n kill the account ? No you have to phone up fraud dept !!!!!!! What a ****** joke of a bank

  • darrenmichael Darren Michael (@darrenmichael) reported

    @santanderuk morning. I’ve found one of your customers debit cards whilst on my dog walk. It seems nigh on impossible to speak to someone via your customer service number. What should I do?

  • ripcowstoenails jess (@ripcowstoenails) reported

    @santanderukhelp @santanderuk when I try to make online purchases it is saying my card number is invalid or hasn’t passed validity checks but my card is working fine in stores and through paypal?

  • MaryPlanAhead Mary Meacham 🌻 (@MaryPlanAhead) reported

    @santanderukhelp Yea and they were supposed to benson the no I was told to call. Service @santanderuk is disgusting.

  • MeesterWormwood the real G (@MeesterWormwood) reported

    Hi @santanderuk. I have a problem with a card. Your online solutions are rubbish, your chatbot is rubbish, your call wait times are unacceptable and you don't allow customers to send you a secure message to deal with offline. What am I supposed to do? Shambolic.

  • devvito93 Daniel 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇳🇬 (@devvito93) reported

    I see nationwide bank is playing up again and is down yet. Absolutely useless bank. Good thing my salary goes into my @santanderuk bank account. I'm gonna leave these Guys because this is beyond a joke now @AskNationwide sort your sh!t out #NationwideDown