Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 12/14/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jatt273 Jatta (@jatt273) reported

    @santanderuk worst bank ever. Trying to resolve an issue for over 2 weeks now and no one answers the phone. Disgraceful

  • megfraterx Meg Frater (@megfraterx) reported

    No one ever use @santanderuk caused me nothing but issues and can never be resolved because they always put the phone down on you !!!!! Customer service is appalling

  • Joe_Edwards_26 Joe Edwards (@Joe_Edwards_26) reported

    @santanderuk ......trying to open an account with you but unable to get through on the phone and don't get a response on the live Web chat. It's like you don't want a new customer?

  • Agnelofransisco Agnelo (@Agnelofransisco) reported

    @santanderuk Application for a personal loan was accepted at 3% interest being a 123 customer with the bank. When I was about to sign the agreement realized that the loan was given at 24.90% Why could you not inform me before doing my credit check rating Whom can I complain to ?

  • MAT70X Richard M. (@MAT70X) reported

    Hey @santanderuk you really need to get some service staff on the phones......... 🙄 and the girl telling you you're still busy every 20 seconds doesn't help 🙄

  • nikcoppin Nik Coppin (@nikcoppin) reported

    Had a good chinwag about the Gooners with the bloke behind the counter @santanderuk on London Rd Brighton whilst he processed my new debit card, after he noticed my @Arsenal tshirt. Good service, good man! #Santander #Arsenal

  • HarryC19_20 Harry Esa 🥃 💙NHS (@HarryC19_20) reported

    @MartinTheTopRed @santanderuk Awful Martin sorry to hear , best of luck to her getting some result 🤞🏼

  • itsmemurray angie murray (@itsmemurray) reported

    @santanderuk extremely dissatisfied with your service, requested replacement debit card on 9th May! As lost ours…. Still waiting… spoken to ‘help’ desk twice who suggested we order it again! & start the process off again! Think it’s time to move mortgage etc somewhere else

  • PippaK10 Pippa.K (@PippaK10) reported

    @santanderuk I just spent the last half an hour on the phone - 1st time I called it got cut off after waiting. Then 2nd time waited - customer service picked up and the phone cut off!

  • Grittsa Sarah-Jane Gritt (@Grittsa) reported

    @santanderuk shocking customer service from you today from someone who has been a customer for over 50yrs!