Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 01/13/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • theswirly Nick Sturdy (@theswirly) reported

    @MorganBroadcast So glad to see you've been reimbursed, along with two rare things: admitting a mistake and apologising. Much work to do by @VirginActiveUK and @santanderuk to protect customers. Hopefully the noise keeps going and they and other companies start taking these issues more seriously.

  • grahamguy Graham Guy 🇪🇺 (@grahamguy) reported

    @santanderuk How do I set up online banking / OTP for purchase confirmation when there is no mobile network access at the household? I have to run down the garden and wait 5 mins for any texts to stand a chance, and even then not reliable.

  • BernieSutton7 Bernie Sutton (@BernieSutton7) reported

    @santanderuk Still waiting for you to answer the phone!@ Is anyone working today? #santanderarenotatwork

  • Gayleh3000 Gayle hall (@Gayleh3000) reported

    @santanderuk on hold to your consumer finance for am hour and half already! Also trying your online chat and that's been an hour! Not something I can do online need to speak to you but also working till 5 so can't ring later! Shocking

  • muttsnuts501 Martyn Turner (@muttsnuts501) reported from York, England

    @OfficialKP180 @santanderuk I had a similar problem with Barclays mate couldn’t pay it in without converting it to pounds first..take off their commission is wasn’t worth paying in😡

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @ostarmer @santanderuk I’ve been a customer since their Alliance and Leicester says, so it was extremely disappointed and disheartening to experience what I did (then again, it shouldn’t be about loyalty, just about doing the right thing)

  • IgorKaliszewsk1 Igor Kaliszewski (@IgorKaliszewsk1) reported

    @santanderukhelp I have Switched to Santander, all my payments from @BarclaysUK have been switched and redirected to my @santanderuk account, after using it and once salary from my work is in the account, they decided to block it completely. You have left a family without the access to funds.

  • Pete_Sibley Peter Sibley (@Pete_Sibley) reported

    @santanderuk - when we’re struggling with an account issue and ask your agent how they can they help and they answer “I won’t” - what sort of service is that??? Utterly disgraceful.

  • mayte10000 May (@mayte10000) reported

    @santanderuk need help with one of your subsidiary who's not letting me withdraw money from my account!

  • MarkBurleyUK Mark Burley (@MarkBurleyUK) reported

    @santanderuk Why is it impossible to speak to anyone there - appalling customer service been on hold for hours today