Santander

Is Santander down in Hexham, Northumberland, England?

Some problems detected

Users are reporting problems related to: mobile app, website and transactions.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 03/17/2026 14:40

March 17: Problems at Santander

Santander is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Amostheking Hamish Burns (@Amostheking) reported

    My Bank used to have a local business manager, then they got rid of them and now it takes weeks to get an appointment with the centralized one. The person is sick so it’s weeks again to reschedule! Great business service @santanderuk

  • IAmMrAngry Mr Angry (@IAmMrAngry) reported

    Really glad I transferred my ISA T to @santanderuk - tried to pay into it 3 times tonight from my @santanderuk current account and each time got told it couldn't be completed and to call a number that is no longer in service. @santanderukhelp!!!

  • XmoStrata Xmo Strata Ltd (@XmoStrata) reported

    Today, @santanderuk caused us so many problems (7 calls) that we asked to be put through to their customer complaints dept. After waiting 15 mins, they apologises because they were too busy. We never did get through @santanderukhelp #banking #banks #poorservice

  • Teenagency1 Teenagency (@Teenagency1) reported

    @santanderuk @santanderukhelp I want to complain. I have contacted you for months on the telephone and despite promises to send me paperwork u have failed. My CC was used without my permission + I’m waiting on section 75 paperwork. Can u help?

  • MattStino76 Matt Stinson (@MattStino76) reported

    Are @santanderuk the worst rated business bank. Appalling service to business in pretty much every aspect. Started the process of moving all accounts to @monzo.

  • LulliSlap straighttothegulag (@LulliSlap) reported

    @santanderuk proper **** bank worst Iv ever seen or experienced but at least I got my compensation off them but I wouldn’t recommend them as they will just waste your time be rude to you

  • Dan202338 Dan 2023 (@Dan202338) reported

    @santanderuk awful bank and rude customer services

  • R_Gre8 Rob G (@R_Gre8) reported

    @santanderuk I left @HSBC_UK because they would not let me have more than £500 of MY money from 1 of their branches, @santanderuk thank you for the friendly service your team gave today, I withdrew money with no (reasonable) limit & no one interrogated me about what it was for!

  • Andrewdave111 Andrewdave (@Andrewdave111) reported

    @Asaa_Umar @santanderuk The customer service won’t be of any help to you! That sad

  • SophLowdon Sophie Ellis (@SophLowdon) reported

    @santanderuk Iv had 2 sets of monthly payments go into my account but still Havnt had my switch fee. Can you help please?