Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 01/19/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • StuMan21953001 Stu Man (@StuMan21953001) reported

    @santanderuk CAN SOMONE ANSWER THE PHONES!!! I WAS SUPPOSE TO RECEIVE A CALL IN RELATION TO MY BUSINESS ACCOUNT 60 STAFF ARE ABOUT TO LOSE THEIR JOBS AS I CAN NOT ACCESS MY OWN MONEY TO PAY THEM. WE ARE LOOKING INTO IT DOES NOT HELP FEED THE FAMILIES OF MY STAFF.

  • LukeFarthing96 LukeFarthing (@LukeFarthing96) reported

    What is the point in @santanderuk ‘s 24.7 help chat thing if you don’t get an answer😡

  • LittleHardman Caroline Hardman (@LittleHardman) reported

    Well @santanderuk I would be satisfied if your stupid pop-up wasn’t blocking me from using the app because it won’t submit. What would really satisfy me would be to never have to fill in another bloomin customer satisfaction survey. Somebody make it stop!

  • melbezalel Milony Bezalel 🙋🏽‍♀️ (@melbezalel) reported

    @santanderuk your cycle app isn’t working…

  • timpar2109 tim parsons (@timpar2109) reported

    @santanderuk new customer frustrated online blocked mobile blocked on phone 40 minutes

  • ErnieWarrender Ernie Warrender (@ErnieWarrender) reported

    @santanderuk Are you joking. What Branches. What phone service??

  • NewInnMargate Remo Minerva, Resident and Campaigner for New St (@NewInnMargate) reported

    Even the @santanderuk #branches are a joke. Finally found one in Angel, Islington. S. Kenn closed down. 1 teller. Long queues. What a misery of a #bank #avoid

  • AroraU AroraU (@AroraU) reported

    @santanderuk hi, I’m having some issues transferring money on the app. Is there an issue

  • Eleanor_0611 ER (@Eleanor_0611) reported

    @santanderuk do you accept forces help to buy scheme

  • joriches Johanna (@joriches) reported

    @Michelle_JML @santanderuk 7K from my daughters who is a student and now has no access to any money while they ‘look into it!’ Shocking!