Is Santander down in Hexham, Northumberland, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hexham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Joy Pritchard
(@JoyPritchard71) reported
@santanderuk I have been trying desperately to find where I need to post documents for my 20 year old mortgage #help
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fantasypgatour
(@fantasypgatour) reported
@santanderuk Objectively the worst bank in the country and should have been closed down ever since the scandal where they didn't pie out money to the customers of bereaved relatives, one doesn't expect much integrity from a bank but Santander really take the cake.
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Thomas Jaki (he/him) 🇪🇺
(@thomas_jaki) reported
So in the middle of our move and while selling our house @santanderuk blocks our account due to a payment entirely consistent with that move and now it is going to take >2 days to remove that block? Seriously?
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Nancy Lewis
(@nancymay21) reported
@santanderuk My husband has been on the phone trying to get through to the fraud line since 1pm this afternoon. Your service is a joke. When this has been resolved I will withdrawing all our money. And banking elsewhere. 😡😡
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David Bentley
(@dbentleyBCL) reported
Just had yet another example of customer service people getting their info wrong, then being sort with you when you question their response as it doesn’t make sense, then hanging up. Factual numbers are pretty important when you are in the world of banking. @santanderuk
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Jane Milton Limited 🇺🇦
(@janemiltonfood) reported
@santanderuk trying to talk to someone about my business account as waited over a month for a response. I have hung on phone today for 20 minutes and got cut off while it was still waiting to be picked up. Your chat appears not to be working. Hard work being your customer!
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Holly Wimbridge
(@HollyWimbridge) reported
@santanderuk @santanderuk I’d like to know why I’ve been waiting 2 weeks for a call back from your complaints and investigator team after having all of my money stolen, customer service at its finest
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R Ricsi
(@RRicsi4) reported
@santanderuk Bro you're Women staff keep farting next to me.this is disgusting and they have no respect because there children sell drugs and do other dodgy things.. like money laundry Thse things are criminal offences Like they tell me to sit down and they start farting there it's nasty
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Lady Tracey 53%+🇪🇺 🇮🇪 🇭🇷 🇺🇦 💙 #RejoinEU
(@traceylsl) reported
@santanderuk #Leeds branch Queue out door 3 staff on counter then 1 went 2 lunch Elderly lady in front of me struggled to stand 25 minute wait-poor service Open up 2 blocked counters & take Plp out of queue with long queries rather than staff stood around pointing to machine's
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Tanus Zada
(@ZadaTanus) reported
@santanderuk can you please pick up the phone? I have been 3 hours waiting and I only want to change bank account details for my mortgage payment. This is terrible customer service #badcustomerservice #santanderuk