Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 11/16/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (19%)

    Login (19%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • abbybaines abby 🥂 (@abbybaines) reported

    @santanderuk Hi, my cards locked, ATM won't unlock it despite me using the correct pin and I can't get through to you over the phone. Please help!

  • curlyjanes jane urwin (@curlyjanes) reported

    @santanderuk a long wait to report a fraudulent transaction but great customer service when it arrived.

  • downtothewood Down to the Wood (@downtothewood) reported

    @StarlingBank Looking to switch my business bank account to you from @santanderuk after 28 years, but have a bounce-back loan. Can that be transferred? Would ask @santanderuk but they'd just say phone our help desk and wait an hour

  • ernmander ernmander (@ernmander) reported

    Tried making a claim for a broken roof tile with @santanderuk the site auto pings you to @AvivaUK just had a message back from Aviva saying never heard of you and can’t find any insurance. I need to ask Santander what am I paying £116 a month for @santanderukhelp

  • lisajthompson18 Lisa Jayne Thompson (@lisajthompson18) reported

    Hey @santanderuk it feels ludicrous that I can't download a current balance/statement from online banking of a help to buy ISA, when it's something I may need as part of the core house buying process. Especially when you are spending tonnes advertising your the bank to do it with

  • TrickySmall Richard Small (@TrickySmall) reported

    @santanderuk Is this issue still ongoing? Parents both in their 80s had their online shop cancelled at last minute due to issues with card. They’ve spent hours on the phone and no one seems to know what the problem is. Really unacceptable as they don’t know if future grocery shops will work.

  • YxhyaLFC Yahya (@YxhyaLFC) reported

    Why did u block Coinbase now I’m switching banks for sure @santanderuk

  • Neoshappy Colin Paterson (@Neoshappy) reported

    @BTC_Archive @santanderuk does this mean that you guys are going to support clients that use crypto aswell now?

  • BlingWendy Filey (@BlingWendy) reported

    @twinklresources @santanderuk Does anyone at Santander ever answer the phone. As disgusting service

  • MickDickinson BuzzedUp (@MickDickinson) reported

    Over recent weeks I have moaned a lot about the rubbish 'customer service' I got from certain banks and financial service providers. I want to praise @santanderuk for their superb online mortgage system, I changed to a much improved deal today. Excellent UX.