Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 11/17/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (19%)

    Login (19%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TrainDriverIan1 Train Driver Ian (@TrainDriverIan1) reported

    @ilona_mclean @santanderuk High Street bank branches often run like other retail shops. Especially the counter service. Not talking stock trading or financial services here. It comes down to 'unskilled' jobs no longer providing ordinary workers a way to sustain a basic life without welfare payments.

  • BeeNubian NubianQueenBee (@BeeNubian) reported

    @santanderuk why is your banking app not working 😡

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • swingate79 swingate79 (@swingate79) reported

    @santanderuk Have been trying to get hold of Santander Consumer Finance. Online payments are not going through, customer service aren’t answering emails and constantly stuck on hold when calling. Please advise urgently.

  • SandmanC136 Sandeep (@SandmanC136) reported

    @santanderuk Have a *** loan via Santander Consumer Finance but I am struggling to get hold of anyone to get a settlement figure. I find you level of customer service abysmal. Your advisors are rude and offer no support of help. @financialombuds

  • misskizzylew misskizzylew (@misskizzylew) reported

    @santanderuk I have been waiting since June for fraudulent account in my name to be resolved. Now affecting Expedia score. Impossible to get through on phone and no updates given. Who can resolve?

  • fluppetvera Mike (@fluppetvera) reported

    @Tonycall1986 @santanderuk I'm with Natwest and i haven't gotten my PIP payment yet at all, I've only seen one other person complain but I think it may be a DWP issue..

  • Miren288196281 Miren (@Miren288196281) reported

    @santanderuk how bad is this, a staff at Santander calls Mr Shah (which was supposed to me) but another chap gets up and goes to the Santander stuff. Shouldn’t the staff have said the full name and checked they have the right customer?

  • helenano36 Helen Close (@helenano36) reported

    @santanderuk @PostOffice #santander #thepostoffice I have tried twice to deposit cash into my account at the post office but the transaction is declined, but my account shows the deposit and withdrawal straight away! Never had an issue until recently.

  • Spangle5 sarah morgan (@Spangle5) reported

    @santanderuk shocked and broken that you have mucked me about for a month on my mortgage misinforming on how to apply online in branch or FAX! I have now broken the chain and will lose my house as you tell me it takes 5 days to register a fax Beware customer service nonexistent