Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 10/31/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (33%)

    Website (33%)

  2. Mobile App (33%)

    Mobile App (33%)

  3. Login (19%)

    Login (19%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BRUMSTOKIE Duncan 🇵🇸 Still Socialist Tired of Lies! (@BRUMSTOKIE) reported

    @santanderuk Has a contact line that takes hours to access then sends you down a dead line! I have money. I work! Who gave you the right to deny payment from MY ACCOUNT! I'm in credit with all accounts and the one I am tying to make payment to is a nationally recognised account!

  • mrcj300460 Chris J (@mrcj300460) reported

    @santanderuk or/and @BarclaysBank_UK can you help with info on Lifetime Mortgages? As @GoodAdviceIsKey can’t be bothered to contact or reply since 21st Feb

  • TheDreamSociety paul west (@TheDreamSociety) reported

    @santanderukhelp This is an automated message - second time ive received it, real classy customer service @santanderuk

  • homer_utd Utd_Homer (@homer_utd) reported

    @santanderukhelp @santanderuk I've now been cut off 8 times including once when finally getting through to speak to somebody and they didn't the basic customer service to call me back when it was them who lost the call???

  • Rorflem Rory Fleming (@Rorflem) reported

    @BBCNews @SkyNews have you been made aware of the issues customers with @santanderuk card payments both contactless and chip and pin. Any other banks affected?

  • KittyHenton Kitty (@KittyHenton) reported

    @Maxamilliano3 @santanderuk Same here. In supermarket. Manager made out it was my problem. Kind of glad it’s not just me affected!!

  • frankec64 Its good to be kind (@frankec64) reported

    @santanderuk one hour on hold on your customer helpline only to be cut off when we got through please how can we contact you to get things sorted

  • cogitoergosumok David (@cogitoergosumok) reported

    @santanderuk Has anyone else had problems with Santander rejecting payment to and existing mandate and then blocking your account for a 48 hour review period? Also waiting literally hours to speak to their security team? Truly terrible customer service :((

  • BoltonTerrier Adam Roberts (@BoltonTerrier) reported

    Seriously @santanderuk??? First you block my card, second you don't answer the phone and no online chat. Not good enough!

  • jessminter94 Jess (@jessminter94) reported

    @santanderuk are you having issues with Mastercards today? Not letting my pay for anything...