Is Santander down in Hexham, Northumberland, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hexham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (47%)
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Login (21%)
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Website (16%)
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Transactions (11%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Button
(@CharlesShip) reported
@santanderuk saw the tweet about the other guy spending 2 hours on phone. Similar experience to mine. I must say I have been with TSB and never experienced issue. Your payment system on app doesn’t work and complaints team are the worst. @bancosantander why is your bank so bad?
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Alison Page
(@alijpage) reported
@santanderuk - you have left my vulnerable student son without access to his bank account for over 2 weeks now! He has a broken ankle and no access to any funds, despite supplying ID and all information asked for. Shame on you!
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Flame
(@flame7572) reported
@santanderuk what's the best way how to contact customer service while abroad? A phone call is not possible due to high roaming costs.
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David Goldsmith
(@Goldsmithd) reported
Please can you help @santanderukhelp @santanderuk I am simply trying to get some cheque deposit envelopes for checks paid in at the post office. I have requested via your chatbot three times over the last month but no envelopes have been delivered. Thank you.
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Tom Fitzpatrick
(@tomsterf) reported
@santanderuk been a customer for 22 years, rang up yesterday about what offers are available to me to stay with them, before I switch my account to First Direct, nothing available for me. #Newbank
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Kimberley Mcgrory
(@KimberleyMcgro1) reported
@santanderuk how do I speak to someone at customer services?all the websites say open till 8pm 9pm and 11pm, one of the staff said 8pm but when you call it say 6pm?the lady at the branch said I needed to raise the dispute before the call centre shut?
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Sam Roots
(@samgroots) reported
My credit card just stopped working again... no indication on the app; probably another fraud flag. (3rd time in 6 months.) Or does @santanderuk just have opinions about how many flat whites I'm drinking on a sunday?
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Charlotte Wedge
(@charw3112) reported
@santanderuk Worried about your mortgage payments? Why don’t you call us and we can patronisingly tell you sorry but we can’t help you. I’ve never spoken to a team of such uncaring and unsympathetic people in my life! Absolutely astounded really!
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sharon
(@serenityshaz) reported
@santanderuk how do I make a complaint of your shoddy service?
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Piero Vitelli
(@island_41) reported
Unable to access @santanderuk services online. Over an hour on the phone and no joy. Keep being told it's my web browser (yet it's about three web browsers on four different computers tried so far). Every other website used works fine - please can you help? #customerexperience