Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 01/17/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • B3arBertie Bertie Bear (@B3arBertie) reported

    @lukeaaronmoore @santanderuk Switched to First direct about three years ago. They haven’t let me down yet.

  • Raffs21882091 Fem Friedan (@Raffs21882091) reported

    @santanderuk Online banking is down

  • Ashley_little_ Ashley little (@Ashley_little_) reported

    @santanderuk hi I’m disabled and have asked you too offer a service that you offer others and have explained my situation to you and have requested what I need to do too get a bank account and it now looks like you are ignoring me ? . I feel My request is reasonable

  • MRSREALOPINIONS REALMRSOPINIONATED (@MRSREALOPINIONS) reported

    @Jewelisgold @HalifaxBank @santanderuk I know you dont like going out but if you can get on a train to the hospital for an xray it would help. It is not I dont like to go out I am sick of being indoors 6 years of the same 4 walls. I have a panic attack as soon as i step off the driveway 😡 I am sick of assumptions

  • HindesGary Gary Hindes (@HindesGary) reported

    @santanderuk why does it say when I go onto my ebanking it says I've no cards on my account an my card not working..I'm.trying to ring but just on hold

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    @lukeaaronmoore @santanderuk Try @HandelsbankenUK they have superb customer service and treat you more due to personal circumstances rather than what a credit file may say

  • laversreval Sophie Lavers (@laversreval) reported

    @sainsburys The bank have referred me back to you with an authorisation code. Does anyone actually want to take responsibility for this and help me get my money back or am I doomed to a future as a ping ping ball? @santanderuk @sainsburys

  • weny62 wendy gordon (@weny62) reported

    @santanderuk I have just spent over 40 minutes on hold to have the phone put down on me when it was finally answered.

  • leafa95 leafa (@leafa95) reported

    @santanderuk And yet you can't even fix my card getting declined 6 times in 4 days now pathetic service

  • fliptrip05 FilTrip (@fliptrip05) reported

    @santanderuk been trying to get a hold you. Experiencing poor customer service . Please pm