Santander

Is Santander down in Hexham, Northumberland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hexham, Northumberland, England 02/27/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JMG745 JMG74 (@JMG745) reported

    Anyone in recent living memory opened a savings account online and then wait 3 or 4 days for a letter with login details? It's what I'm experiencing with @santanderuk atm. Instantly created one with @Chase and Atombank. No waiting.

  • samg2010a Shirley Goodall (@samg2010a) reported

    @LizKershawDJ @santanderuk If you couldn't drive how would you have got to the bank. Many local post offices are also closing down or have gone. Isolation of many vulnerable continues.

  • AndyCJessop Seymour Beavers (@AndyCJessop) reported

    @LizKershawDJ @santanderuk Can you not photo and upload it .. virgin money and nationwide offer this service.

  • gothyspice_ emotional support goth (@gothyspice_) reported

    @santanderuk hi, I'm having issues with the mobile app as it won't let me transfer money

  • gefcraig Geffers (@gefcraig) reported

    @LizKershawDJ @santanderuk The Post Office accepts cheques etc and also provide other banking services. The banking partners are on their website.

  • SimonJo96044934 Simon Jones (@SimonJo96044934) reported

    @santanderuk 40mins on hold how do you call that a service 🤬🤬💩💩

  • SpainNick Nick Spain (@SpainNick) reported

    @santanderuk you have appalling customer service! I have been on hold for 20 minutes already! Answer your phone!

  • Cathari53751411 Catharine (@Cathari53751411) reported

    @LizKershawDJ @santanderuk Hi Liz, I bank Cheques into my NatWest account at my local post office, does that help 🤔

  • TheCoot1211 Paul Carroll (@TheCoot1211) reported

    @santanderuk So seriously they won't let me transfer my own money out of my account. 4 hours of calls and still not sorted. It seems to me that the processes are out of control and no single point of accountability exists to rectify the issue and allow legitimate transactions to take place.

  • YarRawed ray dewar (@YarRawed) reported

    @santanderuk can’t get through to anyone. No branches near by and take forever to answer the phones. Online chat tells me to ring… service sucks.