Santander status: access issues and outage reports

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joanna wight (@DieselbaxiWight) reported 3 minutes ago

  @santanderuk holding for ages. Trying to do payment. Terrible service. Can anyone help please

• 
  SoftwareLife (@Mindfulness2050) reported 3 minutes ago

  @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  steven jackson (@Archtech_design) reported 3 minutes ago

  @santanderuk Unfortunately she has tried that your colleagues offer no solution other than cancel the card she is waiting for and Santander will issue another one! In essence she hasn’t had access to her own money why for 2 weeks now!! Do you think that is acceptable?

• 
  Tyler (@Empty_With_You) reported 3 minutes ago

  @santanderuk It’s not even the lack of advanced notice (which is horrific) it’s the fact that I’ve apparently not had access to my money since 18th yet nothing has been said to me, nor does the app reflect this. I’ve called the number & that hasn’t helped. I’m switching my bank.

• 
  Steve Scarebear (@Scare158Steve) reported 7 minutes ago from Victoria, England

  Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

• 
  Cornwall ⭕️‘s. (@postmanpat1965) reported 8 minutes ago

  @santanderuk yes, but why cant we do it on the app? thats what i asked. some people dont always have access to a computer

• 
  Kris (@lookitskris) reported 9 minutes ago

  @santanderuk tried all of the above, this has been a recurring problem for months now

• 
  Precyshun (@precyshun) reported 11 minutes ago

  @santanderuk I’ve been emailing customer relations and the ombudsman has been emailing the FOS inbox for the last 6 months for us both to be ignored! I would suggest somebody calls my wife tomorrow before she takes legal advice to go to small claims court

• 
  Approved Roofing (@ApprovedRoofing) reported 16 minutes ago

  @santanderuk @TSB Why have you blocked peoples bank accounts? Why have you blocked peoples bank cards? Why can people not access their own money? Why have you frozen business accounts with ZERO warning? You have already admitted you have made 3 mistakes and yet STILL refuse to release th funds and open the accounts. I am trying to close the accounts and cannot as you will not allow it. Meanwhile I cannot access a penny. Disgrace.

• 
  SystemicHarmXposed (@SystemicHarmX) reported 18 minutes ago

  @santanderukhelp @santanderuk - failed me, using their deep pockets and legal experts. I cant believe individuals cant get justice. How can one get justice when the system is broken. They were fined for same failures in 2022 - but they use tactics to destroy me further.