Santander

Is Santander down in Herne Bay, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Herne Bay, Kent, England 12/13/2025 21:40

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonWelburn Simon Welburn (@SimonWelburn) reported

    @SketchLisa @santanderuk Don’t forget to block such numbers.

  • DannyUK DannyUK #BLM (@DannyUK) reported

    @santanderuk Jesus Christ. I've been queuing to get some money out from your Birkenhead branch for over 30 minutes. This is ridiculous. Two staff on, the scanner isn't working (apparently) and there's a queue stretching out the door (still). Appalling service.

  • mangry34 M_anGry (@mangry34) reported

    @santanderuk cannot acces online services this morning, says technical error

  • OlgunSarah SarahOlgunKnight (@OlgunSarah) reported

    @santanderuk I am having this issue today, can you confirm if this is happening again today. Thanks

  • nipclaw Jane Lambert (@nipclaw) reported

    I have held my @bancosantander card since 1970. It was originally issued by Harrods Bank. Some years ago, Harrods transferred the a/c to @santanderuk. I was tempted to close it yesterday because of the appalling service. I've kept it open for sentimental reasons only.

  • stevencharl stevencharl (@stevencharl) reported

    @santanderuk instead of paying Ant and Dec why not employ more support staff?

  • SSKAuthor Stephen Knight, Author (@SSKAuthor) reported

    @santanderuk On the phone from 19:20. Lines closed at 20:00 and still no reply. Get more staff! Appalling service. Time to change banks!

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • stevieripsaw Steven Blackburn (@stevieripsaw) reported

    Well done @santanderuk you officially have the worst customer services ever!

  • wicks_michael Michael Wicks (@wicks_michael) reported

    @santanderukhelp Tried that it’s impossible to call @santanderuk when I actually found a number it cut me off. Terrible new customer experience how do I cancel my new CC application? Thanks