Santander

Is Santander down in Herne Bay, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Herne Bay, Kent, England 02/02/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mikejames0082 Michael Hughes (@mikejames0082) reported

    @santanderuk hi I have a old account from Abbey National which I still use but I want to register for online banking. All I have is 12 digit account number. Can you help?

  • DiddleK3 DiddleK (@DiddleK3) reported from Upper Rissington, England

    @santanderuk trying to pay my credit card online, keep getting a error message, been like this for day's, little bit of help please.

  • Iaogrady16 Ian O (@Iaogrady16) reported

    @santanderuk Tried calling customer services and got nowhere. I need to speak to your Insolvency department in regards to a common debtor. Any help?

  • Pipken60 lizzy123 (@Pipken60) reported

    @santanderuk And a newyear and banking app still not working again ????

  • criquaer Colin-Roy Hunter (@criquaer) reported

    @santanderukhelp @santanderuk @santanderukhelp I have now gone through the chat function for the THIRD time on your website. This time I took lots of screenshots. The options do NOT cover undelivered cards, I have no idea what the card # for the undelivered card is/was, but asked to confirm. DIRE

  • JackamoRoad Diamond Joe (@JackamoRoad) reported

    @santanderuk management couldn’t organise a🚽up in a brewery. Business account frozen without notice &then they insinuate they have lost my personal information they falsely demanded. Information Commissioners Office here I come 20yrs a Customer &treated like💩 #SantanderAreAJoke

  • maxbluenose Maxine Hussey (@maxbluenose) reported

    @santanderuk so it’s now 6 days (3 working days apparently) since you blocked my account with no proper explanation! No access to be able to pay bills relying on family…..total disgrace Santander! All for trying to open a fixed saver with, @Tandem_Bank When will you call me???

  • krae_on Kieran Rae (@krae_on) reported

    @LeeaaronH @santanderuk Cheers, ClearScore definitely seeming the recommended site. Not feel dodgy handing over banking info though? I remember looking a while back and just noped out of the required info 😶

  • KBCara KBCara 💙 (@KBCara) reported

    @santanderuk impossible to get through, on hold forever, and constantly redirected to online ... then you quit the queue, go online and it tells you that you can only do action by calling! ridiculous.

  • Paul_D_Denman 'P-Diddly' (Paul) (@Paul_D_Denman) reported

    @Progradar @krae_on @santanderuk +1 for Clear Score It has helped me turn my finances around over recent years. They make their money through any accounts you open by clicking-through their site. Your actual report is free, no catches. (I don't work for them btw ;)