Is Santander down in Herne Bay, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (43%)
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Login (24%)
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Transactions (14%)
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Website (14%)
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Withdrawals (5%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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MarkJ
(@Mark_J69) reported
@santanderuk Hi..my 15yr old son has a Mini 123 current account with a cash card. How does he upgrade the card to a debit card? Can't find anything on your website to advise.
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daryl
(@darylcollinson1) reported
In November I paid 5.84% and someone who paid you a monthly fee paid 5.10% . They now pay 10% and I pay 25%. We both have the overdraft with you @santanderuk how is it ethical to charge one customer 15% more for the same service
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altaf rahman
(@MeMyselfAltaf) reported
@santanderuk @ScuderiaFerrari @twinklresources It’s been nearly 1 month since you have stopped my card , nobody contacted me and I can get through to you ! Appalling service I just want to pay my balance and cancel the card !! Worst card company I have ever dealt with !
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JeannettesGreatCakes
(@JeanettesGC) reported
@santanderuk customer satisfaction currently 0/10 account restricted and no resolution date 72 hour callback on complaint logging. Worst experience in 39 years of banking with you.
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Alex Chopra
(@AJChops03) reported
@santanderuk @santanderukhelp After 4 hours of rude, sarcastic and patronising service (or frankly, lack of) and being kept on hold, I was asked to hold EVEN LONGER at which point your COLLEAGUE HUNG UP ON ME. Have they called me back? No! 1/2
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Nick Stern
(@Nick2512) reported
@santanderuk Have you got problems this morning logging onto the Santander app on the iPhone please ?
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Tracy
(@twittwittawoo1) reported
@santanderukhelp Finally a resolution - found a bank who will talk to me and who will do a switch for me That’s after another 2 working days of long phone calls to Santander Frankly disgusting behaviour from @santanderuk and I would advise companies to stay clear of their online only account
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Ruth Lawlor
(@ruth_lawlor) reported
@santanderuk hi I need help with a human being and not a robot please. I have a payment to Sky that they have taken twice. They cannot help me and you can't either because the payment is pending. Can you please let me know what to do please
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Danny Biello
(@danny_biello7) reported
@santanderuk my card has been blocked, without notice, i've been on hold for over 2 hours for the past 2 days, no one is willing to help,can't get access to my money, I need someone to help ASAP, there are no branches near where I live and all close before I finish work
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Greenleaf Artworks
(@liz_glartworks) reported
Come on @Tesco and @santanderuk don't you care about customer service. So disappointed with your lack of empathy. You took two payments out made me go overdrawn and then couldn't even apologise for the stress or loss of work caused. #ShameOnYou #rubbishservice