Santander

Is Santander down in Herne Bay, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Herne Bay, Kent, England 03/28/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • delorous40 Samz (@delorous40) reported

    @santanderuk why is it that a payment is still pending 2 weeks down the line from my account is this even allowed @santanderuk

  • fidoanddaisy fidoanddaisy (@fidoanddaisy) reported

    @santanderuk your customer services are absolutely rubbish. 2 hours and cut off 3 times today to speak to someone about something I cannot do on your digital channels 🤬

  • Huwthomas13 Huw Thomas (@Huwthomas13) reported

    @santanderuk have probably the worst customer service of all. 4 days and still no help and been left hanging…appalling service

  • Jasonkenny Jason Kenny (@Jasonkenny) reported

    @santanderuk account locked and trying to get help on the phone - is 2 hours on hold acceptable? Anyone got good recommendations for a new bank account?

  • rcgpeake Richard Gregory-Peake (@rcgpeake) reported

    @santanderuk hi I've installed the app so I can keep track of my mortgage but I don't have any login details, can you please help

  • ThanhBa09852553 Thanh Bang (@ThanhBa09852553) reported

    @santanderuk your online quick money transfer is not working whilst trying to transfer to my @AskNationwide ISA account, could you sort this out ASAP

  • dave_howard33 David Howard (@dave_howard33) reported

    @santanderuk absolutely awful customer service. Very long phone wait times and even then they either can't help or closed. Never had this problem with HSBC or Barcleys. Can't do online. No branches to visit. Can't wait to finally get through and close my account

  • SidcupGal SidcupGal (@SidcupGal) reported

    Good to see customer service from @santanderuk is so good (sarcasm). Still no reply.

  • GypsyboyRich RICHI¹³ ⁸GYPSYBOY⁵⁰ 1 (@GypsyboyRich) reported

    @santanderuk I swear better you guys close my bank account down as I feel like this is violation like the bank is violating me not me violating the bank

  • ClaraHa24405597 Clara Hayes2. #Deepwoke #FBPE #FBPPR #WATO 💙 (@ClaraHa24405597) reported

    @wigmore_welsh @santanderuk Very sorry you’ve been low. Did the painting help at all ? X