Santander

Is Santander down in Herne Bay, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Herne Bay, Kent, England 03/13/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (11%)

    Login (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • paulmoToole Paul M O'Toole (@paulmoToole) reported

    @santanderuk Hi wonder if you can help! If you pay someone from your Santander account for doing a job(paying for a service) that’s Not been completed can you ask you the bank to get involved and ask for the money back… as this trades person is not coming back

  • AminaAh21253080 Amina Ahmed (@AminaAh21253080) reported

    @santanderuk This is happening again today, I’ve been trying to log in for 30mins

  • fluppetvera Mike (@fluppetvera) reported

    @Tonycall1986 @santanderuk I'm with Natwest and i haven't gotten my PIP payment yet at all, I've only seen one other person complain but I think it may be a DWP issue..

  • MDee29092373 M Dee (@MDee29092373) reported

    @santanderuk Trying to phone you...40 minutes + Employ enough people. Enough if companies that only think of profits. Sort out your customer service.

  • Kuru074 Kuru_07 (@Kuru074) reported

    @santanderuk why did you have to complicate things and make us log in every to activates our boosts. It’s stupid and frustrating

  • BuyersReport Buyers Report (@BuyersReport) reported

    Trying to obtain a refund from a seller that supplied goods not fit for purpose @santanderuk I believe they are stalling so as to run down the clock. Should I inform them I will make a s.75 claim if they do not refund the money forthwith? Should they be entitled to any time?

  • l4_esm Elaine (@l4_esm) reported

    @santanderukhelp @santanderuk WORST customer service ever. Over an hour on hold. Eventually someone connect and then says he needs to transfer and i'm back on hold! For another hour on hold,still holding On line chats are useless. This is the third time i've had to contact

  • aimitch aimitch™ (@aimitch) reported

    @santanderukhelp @santanderuk I received a letter from santander customer operations stating my account will be locked on Dec 22nd. They have tried calling me but I am in Mexico for the winter and due to time difference I was asleep. Can't call them from here. Help.

  • haronsmc aronh (@haronsmc) reported from Falkirk, Scotland

    @santanderuk my daughter is trying to contact from Dubai, the number she has is not working?

  • l4_esm Elaine (@l4_esm) reported

    @santanderukhelp @santanderuk 2 hours on hold now. Facebook chat told me to call tomorrow as you close at 6! Does that mean you stop working at 5?!?!