Santander

Is Santander down in Herne Bay, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Herne Bay, Kent, England 03/25/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Lokster71 TonyCross (@Lokster71) reported

    Hi @santanderuk I'm trying to log in to your phone app and it isn't opening. I went to the online login but I have to open the phone app to be allowed into the online service. So...any idea what's going on?

  • Kaavya_dj Kaavya Dijendranath (@Kaavya_dj) reported

    Shockingly bad experience with @santanderuk in trying to open a joint account. Two months of wait, errors on their part only to be told that our application and credit check validity has expired. So glad that @LloydsBank and @monzo are still my main accounts. #NeverSwitching

  • _Dark_justice_ Sheriff Steele/Dark Meltzer (@_Dark_justice_) reported

    Instead of the @santanderuk "help"line's annoying "sorry to keep you waiting" voice over & over again, how about you answer? Card on hold for some reason & I'm stuck at a motorway services with no way to pay for food or fuel 🤬

  • leoandrewvw Leo Andrew (Davies) 💙💛🧚☀️🥂🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported

    @santanderuk I am having a nightmare trying to use my credit card a in Italy. Your chat on the application is almost useless with this matter. Please can you help!!!???

  • ThatBethWoman Beth☆ベス (@ThatBethWoman) reported

    So @santanderuk told me in branch this morning that they had no idea why my card was broken but they'd issue a second one to my account so that I can continue to use Google pay because I desperately need it. Got a message and email at 23:10, my Google pay and card are cancelled.

  • DrewThomsoncfc Drew Thomson (@DrewThomsoncfc) reported

    @santanderuk your customer service is shocking , my mother's bank account was wiped out fraudulently yesterday no notification or text from the bank , she's a pensioner recovering from cancer treatment, awaiting bills to be paid and pension to be paid in yet total disregarded

  • _CousinBenson Cousin Benson (@_CousinBenson) reported

    @santanderuk Avoid the 123 mini account at all costs. Denied a 17 year old access to his wages for 4 weeks now. Account is healthy but has a fraud blocker attached to it due to an external attempt. No one will help, appointment at Lloyds today to switch. My accounts will follow.

  • AlexPKinder Alex Kinder (@AlexPKinder) reported

    Absolutely disgusting service from @santanderuk @santanderukhelp I am following the instruction in letter in response to my complaint, on hold for 90 minutes, try the other number, further 30 minutes, to be told I can’t be out through as it’s a different department. 😡

  • Andrewn68 Andrew N (@Andrewn68) reported

    @santanderuk @santanderuk got to love Santander Bank..call to make sure a payment online can be made...yeap no problem, make payment....account gets locked...fraud team dont answer...get told to log on to account that is locked. vicious circle of inept security

  • megsroberts_ Megan Roberts (@megsroberts_) reported

    So firstly you wrongly lock my entire account for a £3 ‘fraud’ and now payments are bouncing due to the security lock! Literally NEVER bank with @santanderuk I’ve had no access to my money for about a week and they don’t seem to care one bit 🙃 @santanderukhelp