Santander

Is Santander down in Herne Bay, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Herne Bay, Kent, England 12/20/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cal1612 Holly Calvert (@cal1612) reported

    @santanderuk THE WORST Bank to get through to......waited 17 minutes to get through to someone. Phones ended up ringing and they NEVER answered. All I wanted to know was whether my Credit Card was still Active so I could deal with a Family emergency - Well Done Guys...Top Service

  • lordster1 lordster 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@lordster1) reported

    @santanderuk Why block an ISA transfer when it is plain what I'm trying to do? Your ISA team are a bunch of box filling petty ***** on the phone for 40 minutes only to be told I put a tick in the wrong box 🤬 it's my money I gave Nationwide permission to transfer 🤬

  • Hardeepubhi101 Hardeep Ubhi (@Hardeepubhi101) reported

    @santanderuk your Stratford branch has failed to log my official complaint. I visited the store on 22nd April, was told I'd receive a text with a ref number by the end of the day. This branch has failed on customer service.

  • StephenFenwic12 Stephen Fenwick (@StephenFenwic12) reported

    1/2 Am starting to die of starvation. Last week @santanderuk closed my accounts down because of "fraudulent activities" - have no clue WTF happened. They wouldn't let me withdraw the money remaining in the accs - have to wait 28w/d for a cheque: haven't eaten for almost 2days..

  • miksullivan ● Mike (@miksullivan) reported

    @TomALloyd @santanderuk Had exact same issue Tom - ridic.

  • Justin_Boswick Justin Boswick (@Justin_Boswick) reported

    Hey @santanderuk have you considered adding hot crypto wallets to online banking accounts so people can store their fiat and crypto in your infrastructure? you could make money on the transaction fees and it will help crypto be accepted in to the mainstream

  • lnr_blair Eleanor Blair (@lnr_blair) reported

    Hey @santanderuk - any chance you can add Time-based One Time Passwords using an authenticator app as an alternative login option? It's frustrating waiting for texts and having 3 come at once due to poor mobile signal.

  • niallerc NiallerC (@niallerc) reported

    @Foodanddrinkfed @santanderuk That was for 2020 when you hadn't even left the union. 2 pages in and it states January exports down 75% and F&D exports to Ireland dropped from 18% to 5% and that's before rules on composite foods are factored in.

  • Cl155Y CL155Y (@Cl155Y) reported

    @santanderuk apps not working on android ?

  • mdsa92 A (@mdsa92) reported

    @santanderuk why is it borderline impossible to use your website for anything but the simplest of tasks? Constant crashing makes it impossible to do anything