Santander status: access issues and outage reports

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Herne Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  joshua (@RIPjoshchilds) reported 7 minutes ago

  @Chase @santanderuk @AskNationwide Imagine putting all banking transactions down at the same time to do maintenance so that we get stranded can’t get food can’t get uber home all because you all decide to go down at the same time. Oh wait you did… Well in banks

• 
  Oasis (@Oasisrvti) reported 9 minutes ago

  @santanderuk the “please call us so can help you” is a scam btw, next time be honest “please call us so we can do absolutely nothing expect give you inconsistent information & take time off your life”

• 
  Rose (@RoseUKvalues) reported 10 minutes ago

  @santanderuk @TSB Whoever looked at the ID couldn't understand maiden name had changed despite marriage certificate being sent nor could they prove my daughter *** infact my child despite several forms of proof. Eventually got an apology for the error but she's closing the account now.

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 10 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 14 minutes ago

  I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 14 minutes ago

  @santanderuk Fix your app, had issues with it and can’t access my accounts

• 
  Mellissa Timms 🖤 (@mel5kijones) reported 16 minutes ago

  @santanderuk been trying to use the Sandi service on my app since yesterday afternoon but it keeps advising me that it’s experiencing some issues and to try again later. Is this a known problem? I’ve done recent update, cache clear and reinstalled. Also tried this on laptop

• 
  SoftwareLife (@Mindfulness2050) reported 18 minutes ago

  @santanderuk Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  dazz ii am (@dazzgedd73) reported 18 minutes ago

  Find it hard to believe how poor @santanderuk customer service is, been with them since Abbey National days (40+ years) unbelievably poor, certainly not the bank they were

• 
  Chris May (@cp_ma24524562) reported 19 minutes ago

  @santanderuk @santanderukhelp I keep getting notifications saying I need to confirm my identity, then in my app nowhere to do it HELP