Santander

Is Santander down in Herne Bay, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Herne Bay, Kent, England 01/28/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sclip3 Sharon Ickeringill (@sclip3) reported

    @santanderuk @santanderukhelp Called 3 times now and been on hold 35 mins and cut off, No human webchat or email contact. Why is it so impossible to get help with being able to use my bank card. @antanddec don’t mention that in the adverts 🤬😤

  • Jayesh90226552 JP (@Jayesh90226552) reported

    @santanderuk Hi, my employer has business bank account our branches with deposit card cant bank cash at post offices, is there any technical issue?

  • Dsfox6 Damien Shields (@Dsfox6) reported

    I don’t know who has the worse customer service @MillerandCarter @AvivaUK @santanderuk let’s start a poll?

  • RayShmn Ray (@RayShmn) reported

    @santanderuk been holding on for over 40mins waiting for Santander to answer the Credit Card line for existing customers. Disgraceful service…….Still no answer

  • emma_amara Emma Amara (@emma_amara) reported

    @santanderukhelp @santanderuk I was on the phone for 100m to remove a block on my account. It was a regular payment. This is not acceptable. Your web chat team did not help and need more training. As a result, I will be closing my account as coupled with the batch closures, if both the internet/physical

  • john_kilmister Henry James-Kilmister ✝️🇬🇧🏳️‍🌈🇮🇱 (@john_kilmister) reported

    @santanderuk Shocking wait as Santander select customer, locked out nearly on phone 57 minutes waiting!! Help!!

  • AWalker16811882 AWalker (@AWalker16811882) reported

    Is anyone else having trouble with @Tesco accepting @santanderuk payments? A couple of times contactless refused, but worked on chipnpin. Now an online order delivery not turned up because @Tesco claim the bank have declined the card....but its working everywhere else!

  • Bobby1261299593 Robbiemitch123 (@Bobby1261299593) reported

    Hey @santanderuk I've raised a refund request with @pizzahutdeliver as advised over the phone earlier Apparently I need to try to resolve unauthorized payments with them before you can help? But @pizzahutdeliver are arguing that this isn't true?

  • DHolbrooke82 D₳N_H (@DHolbrooke82) reported

    @santanderuk after 2 weeks in Thailand you have decided without warning to block me from my funds leaving me with no way to contact you, no way to pay for a hotel and no way to get off the island I am currently on. This leaves me in a bad situation. unblock my card immediately!

  • DHolbrooke82 D₳N_H (@DHolbrooke82) reported

    @santanderuk this is urgent! If you can block my card in the early hours UK time then the least you can do is make sure there is a way to get it unblocked in the early hours