Is Santander down in Herne Bay, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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garDan
(@HHBarn) reported
@santanderuk i need to close an ISA extinct account that has been empty for years but you keep insisting on sending out paperwork for.. Seems impossible to do online.
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Greg Dann
(@ChildofFang) reported
So @santanderuk chat service can’t get in contact with any branch. At all apparently. To solve my issue all I need is that branch to call me. I can’t get there during opening times and they have no contact number. Mind you they could have called like they said they would
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Russ Redfearn
(@farcanalman) reported
@santanderuk can you help. My house buyer is having unbelievable problems with you getting his mortgage approved. Perfect credit rating, perfect finances, high earner, 50% deposit and you keep asking for more documents? This is preventing my house sale and causing massive stress
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Jeanie Mc
(@Jeaniemc77) reported
@santanderuk are you busy today? Over 3 hours in a queue to speak to someone. A lady answered the helpline at just over an hour in the queue, advised someone else needed to help me and transferred me! Still waiting….
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Youngannie
(@ayoung140_ann) reported
@santanderuk I want your customer complaints tel number ! Probs won’t answer that either. Disgusting
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Fiona Biddle
(@Fionabiddle) reported
leaving @santanderuk after 33 of personal and business banking with them. Their service today was diabolical and no one seems interested to hear about it (ie no reply to phone or live chat and no email address provided to complain). I'm off!
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Clare Wiener
(@ClareWiener) reported
@santanderukhelp As I say, I will be taking it further once I have the transcript to the call. You obviously treat a lot of customers poorly with your low customer service rating. @santanderuk need to do better, much better.
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Chevaan Seresinhe
(@chevaans) reported
For the record @santanderuk REALLY needs to sort out their phone banking service. I have been on hold for 25 mins...😱😱😱 Abysmal
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David Shepherd
(@flockminder) reported
@santanderuk awful service. Kept waiting ages and then (again) told I will be transferred to someone who will help. Put back into the waiting queue for ages. Payments repeatedly stopped and no help from the bank. What am I to do
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LadyFluffyOrca GBRLDM #FBPE#Boycottpalmoil 🌻🇪🇺
(@weaniejeanie53) reported
@kjb2106 @santanderuk No, they didn’t contact me about it after I spoke to them, I’d like to know myself too, can only assume it was via a data breach on another website. I’ll certainly keep a closer eye on my account in future!