Santander

Is Santander down in Herne Bay, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Herne Bay, Kent, England 02/01/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dancastree6345 robert smith (@dancastree6345) reported

    @santanderuk @santanderukhelp are any of these twitter pages working ? i need a simple to a simple question answering

  • hgrzia hna (@hgrzia) reported

    Shocking complaints procedure @santanderuk decided to close my both my accounts with them as there POOR customer service. Moving over to a competitor bank 👍🏼👋🏻

  • JulieRo30272331 Julie Robertson (@JulieRo30272331) reported

    @santanderuk what is wrong with your online business banking? We login in and then when we go to do a transaction we are sent out?

  • lil_gamer_bee kai 🐨 (@lil_gamer_bee) reported

    @santanderuk I’ve been locked out of my account due to forgotten details if I go in store with my card and ID will they be able to help me get back into my account

  • Spiral90210 David Bennington (@Spiral90210) reported

    @santanderuk Your statement export is atrocious. Your CSV data doesn't have the discription. Your text output uses iso-8859-1 with nbsp chars, it should use utf-8 without display characters. Your other formats are broken. These are not hard fixes.

  • Bonbonsugarplum Vonnie_K (@Bonbonsugarplum) reported

    @santanderuk @santanderukhelp @MartinSLewis why will your app and website not allow me to decrease my overdraft! Continuous errors, this has been like this for months so doubt it is a coincidence

  • kenney69uk kenney (@kenney69uk) reported

    @santanderuk Is this going to be every bank holiday now? My balance actually went up last Saturday only to be taken away on Sunday leaving me in arrears. Go back to Visa, these MasterCard's are terrible

  • _RiazJ Riaz J (@_RiazJ) reported

    @DodoNerd @santanderuk ..@santanderUK - don't help this guy - he's a well known scammer doing this to log into people's bank accounts and bleed them dry.

  • ChrisJ1410 Chris Jackson (@ChrisJ1410) reported

    @santanderukbiz @santanderuk I’ve been trying to access money in my business account (Ref J1745778/MG) for a month. Account made dormant after I got perm job...sent all paperwork to reopen and no response. Pls help - you are preventing me accessing to my money.

  • Minnie__xo ❤️ (@Minnie__xo) reported

    @santanderuk When i have transfered money out of my account my balance has not changed and money has not been recieved to my other account is this a problem with the app?