Is Santander down in Herne Bay, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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scooby 🦊
(@lyndyloobyloo) reported
@santanderuk is it company policy that branch managers and complaints investigation team ignore customers letters? Written twice to the Tonbridge branch manager and no reply and same big standard reply from complaints. Terrible customer service 😡
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Leecall
(@leecall) reported
@santanderuk Hi, my grandad keeps receiving phonecalls from an automated service saying its Santander and asking to press any button to hear the message. Is this something Santander would do ?
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service
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Jeremy White
(@jeremyiwhite) reported
@hublok @yuanyi_z The effective interest rate is 1.4% tax free although of course not many people win and the buying power of your investment is falling with inflation. Still, better than the 0.1% (before tax) paid by @santanderuk on my instant access account.
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Terry Barnett 💙
(@_Terry_Barnett) reported
@santanderuk A 59 minute wait on the phone to request a copy of a mortgage statement only to be told there’s a charge of £5 for this. Having been with you for 16 years it’s very disappointing to see the days of customer service are gone, and those of arbitrary charges are here.
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Suzan Jaiden
(@suzzy0001) reported
@Keiran_Murphy @santanderuk Inbox cyberhacktoolz on Instagram to help you
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Joy of SBM
(@joie_nouvelle) reported
@MorganBroadcast I have just read your thread. This is a nightmare, I truly hope that @santanderuk act now!!! They have failed to take action and then compounded their failures by calling you on your stolen mobile. (WTF) I’m so sorry you are having to deal with this! 🥲
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Adrienne Levison
(@adriennelevison) reported
@santanderuk Telephone banking hours apparently 8am to 8pm. Phoned at 7.40pm but closed!!! Great service! Had phoned at midday but waited 4 ages then put phone down. GET YOUR ACT TOGETHER ! Enough of calls may take longer 2 answer & sorry u are having to wait.
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Kayles Mcintyre
(@MunchOff) reported
@santanderuk you need to fix this... See @MorganBroadcast Twitter feed. You guys should be shamed.
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Vercovicium
(@Vercovicium) reported
@MorganBroadcast @santanderuk It's not impossible. The pin number can be extracted from the card.