Santander

Is Santander down in Herne Bay, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Herne Bay, Kent, England 12/18/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (26%)

    Login (26%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Anniegig Annie Brigham (@Anniegig) reported

    @santanderuk why is access to mobile banking down!!

  • Lukeylu60340314 Lukeyluke (@Lukeylu60340314) reported

    @smallholdingsis @santanderuk I had issues with the app. However it seems to be customers mainly using sky broadband. I turned my WiFi connection off and just used mobile data and connected to the app fine

  • Jwbpropertyser1 Jwbpropertyservices@gmail.com (@Jwbpropertyser1) reported

    @santanderuk what is happening with inline banking, 12hrs down now and your site still says no issues. Olease update

  • DavidLe37137721 Torralion (@DavidLe37137721) reported

    @santanderuk guys, COVID is no longer and excuse for poor processes and customer service. I’m literally having to move my house into a storage unit because you guys can’t hit a print button (as emailing isn’t for you yet). Hugely disappointed.

  • 77sylvia Sylvia ♠😷🤟🌹 (@77sylvia) reported

    Santander app not working!! I thought my phone was broken but no!! Its Santander or possibly sky problem?? @santanderuk #skybroadband

  • AnnieHewson Annie Hewson (@AnnieHewson) reported

    @santanderuk @santanderukhelp how am I supposed to manage my account if I can’t access it please?

  • JaneatABC Jane Iley (@JaneatABC) reported

    @santanderuk can someone please advise me how I can make contact with you URGENTLY. I cannot log on and your ‘digital assistant’ cannot help. All I need is a phone number

  • 77sylvia Sylvia ♠😷🤟🌹 (@77sylvia) reported

    @SkyUKbroadband NOT HELPFUL THAT I CANNOT USE WIFI THIS MORNING. CANNOT ACCESS MY BANK!!!!! @santanderuk

  • Disaffectedboy Richiep (@Disaffectedboy) reported

    @santanderuk hey guys , can’t open app this morning and I’ve tried on numerous devices …saying server problem ?

  • DavidLe37137721 Torralion (@DavidLe37137721) reported

    @santanderuk guys, COVID and remote working are no longer and excuse. I’m having to move my home into a storage unit and move into emergency accommodation because you guys cannot seem to print our sellers onward mortgage (heard of email? It’s 2021). Even a fax would work #jokers