Santander

Is Santander down in Herne Bay, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Herne Bay, Kent, England 02/27/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MagicAsh16 MagicAsh (@MagicAsh16) reported

    @santanderuk how can a child provide proof of address for a bank account if they don’t receive any mail and either parent doesn’t bank with yourselves? Why do you make these things impossible?

  • DilbertDave Dave Carson (@DilbertDave) reported

    Wasted trip into town today to deposit a cheque into @santanderuk Exmouth - checked the Saturday opening times on their site only to find it closed when I got here. #fail

  • joshmorris__ Josh Morris (@joshmorris__) reported

    @santanderuk you are ******* ****

  • NaomiCoulthard Naomi Coulthard (@NaomiCoulthard) reported

    @santanderuk how do I get a new account statement without waiting for next month? Your website isn’t clear #confused #proofofaddress

  • SallyannBetts Sallyann Betts (@SallyannBetts) reported

    Come on @santanderuk I’ve spent 30 minutes holding already, for a 6 minute call, and now 18 minutes with the phone just ringing out to the Mortgage Dept. #pandemic #covid can no longer be used as an excuse for crappy customer service @financialombuds is this acceptable?

  • sjg_001 Sarra (@sjg_001) reported

    @santanderuk nice of your company to let customers know you’ve closed the Kettering branch down

  • adenk93 mr alk 93 (@adenk93) reported

    @santanderuk this is straight up bull **** that you have stoped us from buying crypto it is wrong if had the brain's to sue your arse I would stopping me spending my money on what I want bullshit

  • sardave31 Sarah (@sardave31) reported

    @GarethGT0 @santanderukhelp @santanderuk Absolutely heartbroken - really hope they can sort yours out because this is an awful feeling.

  • Deano44902974 Deano (@Deano44902974) reported

    @santanderuk do you ever do market research to judge customer reactions to your tv adverts. Who on earth signed off the Ant and Dec one?

  • msemps semps (@msemps) reported

    @santanderuk this is a desperate plea... Can somebody please please help to expedite our solicitors query so we can finally complete our house move? I don't think we can cope with the months and months of ongoing uncertainty much longer 😭