Is Santander down in Herne Bay, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (46%)
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Website (25%)
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Transactions (13%)
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Login (10%)
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Transfer (4%)
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Withdrawals (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Neesh
(@Neesh_bloggs) reported
@santanderuk I've had an ongoing issue with credit card payments being refused for over 3 weeks now. I've made 3 phone calls to you in that time and had 3 promises of callback. Not happened. Now been on hold for 40 minutes to try to get through AGAIN. Not impressed
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gheathen 🇪🇺 😷 🕷️ 3.5% #rejoin #FBPE
(@gheathen) reported
@bld2013 @santanderuk Not sure I have much sympathy. How did they get into her phone in the first place? No PIN or fingerprint required? If I want to see a PIN in a banking app then my fingerprint and/or an access code is needed at three different stages. Seems negligent to me.
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Adrienne Levison
(@adriennelevison) reported
@santanderuk Telephone banking hours apparently 8am to 8pm. Phoned at 7.40pm but closed!!! Great service! Had phoned at midday but waited 4 ages then put phone down. GET YOUR ACT TOGETHER ! Enough of calls may take longer 2 answer & sorry u are having to wait.
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Kayles Mcintyre
(@MunchOff) reported
@santanderuk you need to fix this... See @MorganBroadcast Twitter feed. You guys should be shamed.
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Jeremy White
(@jeremyiwhite) reported
@hublok @yuanyi_z The effective interest rate is 1.4% tax free although of course not many people win and the buying power of your investment is falling with inflation. Still, better than the 0.1% (before tax) paid by @santanderuk on my instant access account.
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Odin Events
(@odinevents) reported
@santanderuk over 2 hrs on the phone to have it put down, call back and now waiting over 50 mins ... and still no reply!! 🙄
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Holographic Non-Fungible Wordleist Stockley
(@MarkStockley) reported
You are losing a customer in real time here @santanderuk—in a phone queue for 45 mins waiting for the CHAPS team only to end up talking to Vodafone voicemail. There are no words to describe this level of lack of service for something this important.
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AstroMonkey
(@Priam_J) reported
@santanderuk trying to get hold of consumer finance 3 working days in a row, 45mins hold each time and gave up. Please help. I’ve called 0800 085 1759
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PJayy
(@PJayy97672133) reported
@santanderuk 3 hours waiting for Santander mortgages to answer phone still waiting branches close a ,3 is anyone working for this company they seem to have no staff
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Conor G. Smyth
(@conorgsmyth) reported
@santanderuk have to admit that your customer service/support is pathetic. Yes, accept cyber security is a challenge, but if your systems/ algorithms are going to deny account access ensure online support is timely/accessible. 75 min wait, 4 staff & cut offs are not acceptable!