Santander

Is Santander down in Helston, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Helston, Cornwall, England 02/08/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkStockley Holographic Non-Fungible Wordleist Stockley (@MarkStockley) reported

    You are losing a customer in real time here @santanderuk—in a phone queue for 45 mins waiting for the CHAPS team only to end up talking to Vodafone voicemail. There are no words to describe this level of lack of service for something this important.

  • Vercovicium Vercovicium (@Vercovicium) reported

    @MorganBroadcast @santanderuk It's not impossible. The pin number can be extracted from the card.

  • odinevents Odin Events (@odinevents) reported

    @santanderuk over 2 hrs on the phone to have it put down, call back and now waiting over 50 mins ... and still no reply!! 🙄

  • roshinsaran Roshin Saran (@roshinsaran) reported

    @gcluley @VirginActiveUK @santanderuk Whilst the organisation responses weren’t ideal. But that quick access to Phone Face ID/ passcode given security lockouts? Signs of social engineering?recon?

  • jamesr_pcw James Robinson (@jamesr_pcw) reported

    Shocking customer service @santanderuk three calls 230 minutes of life wasted and no answer. Sort it out

  • Minimaria MiniM🦋 (@Minimaria) reported

    Santander is the worst bank!! Over an hour to speak to customer service! @santanderuk @santanderukhelp

  • raystratman Ray 🦅 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@raystratman) reported

    @santanderuk Holding on phone forever listening to music. 45 minutes now. Transferred from one person to another. Very simple query to help line. ‘Help line’? Nobody seems able to help without passing on to someone else. This really is the most incompetent organisation!

  • mrprivv24 Ayman yacoob (@mrprivv24) reported

    @santanderuk hi we have bike and it’s broken Santander bike we’re would you like as to place this ? ASAP plz

  • Keiran_Murphy Keiran Murphy (@Keiran_Murphy) reported

    @santanderuk can’t access my online account through the website. Can you help me access my account?

  • mginio1969 MG (@mginio1969) reported

    @santanderuk In the Leeds branch as the Bolton one didn't open until 9.30 .3 counters open and 15 in the queue.Need a bankers draft so counter service is a must.People talking about what doing at weekend making queue take even longer to shorten. 😞