Is Santander down in Helston, Cornwall, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Helston, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Mac
(@JimMac17035838) reported
@santanderuk would have been nice to had a communication about why our replacement debit mastercard cards contactless feature isn't working. Followed correct proceedure to activate card, and still contactless payments get rejected, tut tut very poor
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James Woodhead
(@JamesWoodhead) reported
Unbelievably shocking customer service from @santanderuk. On hold for 45 mins only for agent to hang up immediately. Tried again and agent unable to help. Suggests try again…how will that resolve my problem?
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polyp2000(⧖)
(@polyp2000) reported
@santanderuk cancelled all my cards thus preventing me from transferring my account to @AskNationwide . Given that the reason i went into the branch to resolve an issue relating to an account switch. The person i dealt knowingly did that or does not know how to do her job.
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Lisoruss
(@lisoruss) reported
@santanderuk I have just been cut off mid call by one of your agents then cut off again as soon as I was connected on my next call. Your customer services are terrible!
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AerosolSupa
(@AerosolST) reported
@santanderuk I've been thinking about upgrading my account but the problems are just too frequent. No way.
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polyp2000(⧖)
(@polyp2000) reported
@financialombuds please advise. Went into @santanderuk to speak to a lady about a problem with an account switch. She cancelled all my cards,now i cannot transfer to @AskNationwide . Second time they have thrown a roadblock. There is a guarantee that account switch takes 7 days
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Teenagency
(@Teenagency1) reported
@santanderuk WTF! Went in2 #Hammersmithbranch 2send funds 4 house purchase & u mistakingly sent them 2 someone else in error.I came in branch to avoid this sort of thing happening. #ShockingService
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bilbo
(@ChaseMbbsMbchb) reported
@santanderuk On the phone said there’s a nationwide error with debit MasterCard payments
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Seeta Rashid
(@seetar123) reported
NEVER use @santanderuk to change money.Flying out in the morning to get married. Ordered next day service with @santanderuk.Received 3 of 4 transactions the next day and just been told that 4th transaction may not turn up after 4 days of waiting!! Good luck for our wedding…NOT!
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Claire Wallis
(@cvwallis) reported
@santanderuk can you issue what’s happening re card payments? I cant make any payments with either of my cards