Santander

Is Santander down in Helston, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Helston, Cornwall, England 02/01/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dyndre0629 0629 (@dyndre0629) reported

    @santanderuk I just transferred some money from my account but hasn’t arrived at my Nationwide account. Is there an issue with payments?

  • lindseyfarrell3 lindsey farrelly (@lindseyfarrell3) reported

    Appalling service from @santanderuk - 2 hours on the phone trying to justify why I want to move money to my savings account with another bank! Result is I’m now barred out of online banking for 24 hrs until the ‘back office team’ decides if I can transfer my own money 🤬

  • MerryemGurler MG (@MerryemGurler) reported

    @santanderuk you close at 3pm on a weekday, not opened on a Saturday and then of top of that we can't use the ATM. I'm starting to lose my ****. So what happens now, you tell me?

  • AIMInvestor4 AIM Investor 📈 (@AIMInvestor4) reported

    @santanderuk Your customer service is shocking, absolutely shocking, you have give up on the phone lines Accounts closing

  • xKateHarrisonx Kate Harrison (@xKateHarrisonx) reported

    The way @santanderukbiz @santanderuk treat their customers is shocking ! Appalling customer service !

  • MerryemGurler MG (@MerryemGurler) reported

    @santanderuk fix your ATM machines at Tottenham High Road branch. Seriously the customer service there is already horrendous and now all 3 ATM are down. What kind of service is this amkkkkkk

  • animflynny85 Kevin flynn (@animflynny85) reported

    @santanderuk trying to view my credit card transactions in the app but I'm getting an error every time. Is that service down?

  • SofaBearr Sofa Bear (@SofaBearr) reported

    Also is the @santanderuk @santanderukhelp app still broken?

  • d3admanwaIking deadmanwalking (@d3admanwaIking) reported

    @TheCryptoLark Santander treated me like absolute trash because I was an immigrant customer. They can, indeed, eat a ****. @santanderuk

  • Steph2501059 Stephanie (@Steph2501059) reported

    @TechFirth @ArgosHelpers Hi, I was trying to pay with Santander card, tried another Santander card then tried a different bank card and it worked. @santanderuk are you having card payment problems?