Santander

Is Santander down in Helston, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Helston, Cornwall, England 12/06/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • maxiejane ✿.*☆.Maxiejane.☆*.✿ (@maxiejane) reported

    Credit where credit is due. @santanderuk have unblocked my account after a week of frustration and stress. Thank you for resolving the issues. #safisfied #greatoutcome #happyclient

  • carleton_alan Alan Carleton (@carleton_alan) reported

    @prateek_4552 @santanderuk @santanderukhelp We are having exactly the same issue - been put on hold then over an hour later cut off - it's appalling customer service.

  • Chris_Daniels21 🏴󠁧󠁢󠁥󠁮󠁧󠁿 The Lonely Ranger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Chris_Daniels21) reported

    @santanderuk Excellent customer service today. I lost my debit card somewhere in the house and in a flap I called your helpline. The operator couldn't have been any more professional and sorted my calamity out without fuss. Thank you so much #Goodbank #GoodCustomerService

  • elaine_belloc ₭ɑmi-kø ~☆ (@elaine_belloc) reported

    @santanderuk Why don't you support crypto?

  • AlexChanceWill Alex Williams (@AlexChanceWill) reported

    Hey @santanderuk, I’m abroad and ATMs are saying you’ve declined my transaction. Problem is how to get through to you from abroad when your phone lines say this is going to be a long long wait, and your chat says no agents available. Appalling service.

  • Fruitnamedlady Gem (@Fruitnamedlady) reported

    @santanderuk hello. Have you fixed the in branch issue of scanning the new driving licence yet pls? I can’t open an account because of it. I have bills stacking up.

  • Jonnyr67 Jonny Roberts (@Jonnyr67) reported

    @santanderuk . Not happy today to receive a letter from you telling me that the cheque I paid in was returned incomplete. Not only do you not have the ability to pay in a cheque but the cashier then didn't even scan the reverse! Rubbish service. You need to be better.

  • NelsonSteve07 Nelse Steve (@NelsonSteve07) reported

    @santanderuk It's probably gone up and down several times since in the time it takes your customer service reps to answer the phone......

  • AllNumbersGrea1 JenniferZN💫 (@AllNumbersGrea1) reported

    @LizChessher @santanderuk @santanderukhelp We did manage to get it sorted but it took weeks of going back and forth and getting passed around various support staff before we finally sent complaints directly to the company directors and got a more concrete answer. I share your pain and hopefully it gets sorted soon 🤞

  • prateek_4552 Prateek Gupta (@prateek_4552) reported

    @santanderuk @santanderukhelp been on the phone for over an hour, and still waiting… No access to mobile and internet banking, because Santander thinks there’s a security issue, apparently now it’s my responsibility to get it sorted in my own time. Wow!