Santander

Is Santander down in Helston, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Helston, Cornwall, England 12/28/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • willow1886 John Williamson (@willow1886) reported from Enfield Lock, England

    Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡

  • JohnMcDonald_MC John McDonald (@JohnMcDonald_MC) reported

    @santanderuk is there a problem online today ?????

  • Huwthomas13 Huw Thomas (@Huwthomas13) reported

    @santanderuk by far worst bank out there today. Long time loyal customer and now no one will even speak to me. Avoid them or you’ll be left high and dry

  • Tim__Jackson Tim Jackson (@Tim__Jackson) reported

    @santanderuk is there a problem with the online banking server ... I can't seem to log on 🤔

  • Pratjeffley Jeff Pratley (@Pratjeffley) reported

    @santanderuk can someone dm me, please? I'm a customer trying to call you, chat with you online, find an appropriate email address etc. and nothing seems to get your attention...

  • natnetballcoach Natalie Peperell (@natnetballcoach) reported from Broadhembury, England

    Hit me up with your recommendations for decent banks for business accounts, easy to use. @santanderuk just seem to cause me problem after problem so need a new good one xxx

  • Hengen96 Henry Donald (@Hengen96) reported

    @santanderuk Why does it take >4 weeks to convert from a simple current account to a Student account for a customer of >5 years standing? Please help

  • TonySim32342113 Doyle692017 (@TonySim32342113) reported

    @chrislouisIWSC @santanderuk They are terrible Chris, my advice would be to stay away from them.

  • DanWorth Dan Worth (@DanWorth) reported

    The @santanderuk cycle app has been broken for entering card details for about two months. Told @TfL and there are numerous complaints on social media but still broken. Another boost for the electric scooters and bikes.

  • Hengen96 Henry Donald (@Hengen96) reported

    @santanderuk Why does it take >4 weeks to open a student account for customer with >5years loyalty?