Is Santander down in Helston, Cornwall, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Helston, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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MONK
(@PAULMONK) reported
@MartinSLewis @MoneySavingExp looks like @santanderuk have bottled it and the £40 Amazon voucher mentioned in your newsletter has been pulled early. Make sure your website stops sending them trade! #moneysavingexpert
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Julian Heath
(@JulianHeathPhot) reported
@santanderuk @santanderukhelp Santander local banks no longer accept foreign cheques; these now have to be sent to their FCD team in Merseyside, thus absolving themselves of any responsibility & costs should a cheque go missing which mine has! Thanks a bunch #Santander #Service?
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cdm
(@cdm99VRT) reported
@santanderuk wtf is going on? 2hrs to get thru to cust servs team and still my payments are refused. My house sale completed 2day! I remember 2008 & the crash & who bailed u out
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Lauren Maris
(@iamlozmaris) reported
@santanderuk your fraud department have cancelled my card but I can’t get through to anyone on the phone to reactivate it. I have no access to my money!!!!! How can I contact you?
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𝕋𝕙𝕒𝕥 𝕄𝕖𝕝 𝕁𝕒𝕪𝕓𝕖𝕖
(@tooftalf) reported
@santanderuk Hello. Messaged you a couple of days ago about the details on my debit card. Nobody has responded. I tried using 'chat to us' on your webpage but it has no idea what I'm asking. Can't find this option when I log into my account. Can you please help?
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MONK
(@PAULMONK) reported
@MartinSLewis looks like @santanderuk have bottled it and the £40 Amazon voucher mentioned in your newsletter has been pulled early. Make sure your website stops sending them trade!
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Rather Political
(@Seriously23) reported
Argh @santanderuk I spent 14 mins on hold only for you to hang up on me as you answer, no doubt because it's 5 mins before hometime. If your website was better, I wouldn't have had to call in first place ...
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wadesthinkinghard
(@wadethinksagain) reported
so, @santanderuk, even though "you're sorry to keep me waiting" every fifteen seconds, I've been holding on for over 35 (thiry-five!) minutes, and counting. Hmmm. Not sorry enough to employ more staff to help customers? I'm only glad you don't tell me "you're important to us"
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brendan greally
(@brendankiwi) reported
@santanderuk well done to santander for cutting off all communication with customers (webchat/email) and closing more branches....and demanding customers have their apps and phones to access their account. did you think about broken phone problem??
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Deborah
(@_deborah_kerr) reported
Santander website for any services keeps going around a loop ver poor service @santanderuk