Santander

Is Santander down in Helston, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Helston, Cornwall, England 01/24/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • WernerBunt1 Werner Bunt (@WernerBunt1) reported

    @santanderuk what is happening with your mobile app. Can’t log in on my phone. Second day running

  • alanartdirector Alan Kittle (@alanartdirector) reported

    Don't appreciate @santanderuk thinking they know better than me when I try to buy ETH and they block the transaction because, in their own words, "bitcoin is unregulated" ... FFS!

  • dimps_tfg Dimps Tfg (@dimps_tfg) reported

    @JamesNFT_ @santanderuk This is customer service how can I help you give me your seed phrase

  • timmul01 timmul (@timmul01) reported

    @santanderuk @santanderukhelp You have blocked my online account for no reason and the ONLY way you'll let me fix that is via a 70 MINUTE phone queue. Disgusting service. Get enough staff. I need to pay for things - it's Christmas.

  • RyanHa1993 Ryan Harvey (@RyanHa1993) reported

    @santanderuk You literally have the worst customer service known to man, what’s your company motto… ‘Go the extra mile, to **** with our customers’

  • Gramoss Grammoss #FBPE (@Gramoss) reported

    @santanderuk As you don’t value customer security, I was scammed yesterday by someone using your numbers. I’m dedicating this morning to calling you, but as it’s now PM & I’m still on hold, do you have any other suggestions?

  • niamhlouise15 niamhlouise (@niamhlouise15) reported

    Terrible experience today with @santanderuk . I had an urgent transaction to make today and left on hold for THREE HOURS just to be told no one could help me. Guess I’ll have to do it all again tomorrow. #santander

  • shoswitch_ Switch (@shoswitch_) reported

    @santanderuk my app is not working I’ve delete the app and reinstalled and it’s still not working

  • steve1_9_6_2 Steve Bradley (@steve1_9_6_2) reported

    Shocking customer service from @santanderuk 15 minutes and waiting to cancel a stolen card. Will we be reimbursed if my account is emptied while you fail to answer ?

  • tellingly_ Tellingly (@tellingly_) reported

    @santanderuk Hi there - is anyone working in your call centres today? I've been on hold for 1 hour and need to speak to the fraud team.