Is Santander down in Helston, Cornwall, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Helston, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (46%)
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Website (25%)
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Transactions (13%)
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Login (10%)
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Transfer (4%)
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Withdrawals (3%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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jenny taylor
(@jennyt72) reported
@santanderuk hi there , I’m trying to register for online banking with my recently opened account , but I don’t have a 5 digit Registration code ?When I try to reset my log in details it is not recognising my phone number that I used when I opened the account. Help please!
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tammy mayes
(@tammymayes1) reported
@santanderuk what is going on ? i can not ring u it tells me to do it online yet u blocked my online account last night to protect my account n ur chat bot don't understand that i need to talk to someone. n can not help me on line so what am i suppose to do ? i need to get on.
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Karen Preston MCIM
(@Karens_tweeting) reported
@santanderuk Neither the website nor my app will allow me to pay my credit card bill. Website sends to app then app sends back to website. I've been holding to speak to somebody for 27 minutes so far. Not good enough @santanderuk
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_mayy_h
(@_mayy_h) reported
@santanderuk not impressed with your CustomerService on complaints. Day one as a customer and I can’t even access my online account and all I get is a sorry we will post your details out. Don’t think I will be staying long if this is anything to go by.
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****, hook & look. UK is no place for Islam
(@120wombat) reported
@santanderuk Your website says OTPs are required only in exceptional circumstances, for certain specific reasons. My transactions with Royal Mail over several months suddenly all require OTPs, Likewise, the National Lottery, over several years?
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Julian
(@Mr13alls) reported
@santanderuk I am not a customer but I went into a Santander branch and asked the cashier if they could give me two fifty pence pieces for a pound coin, I appreciate that there is no profit in this transaction, needless to say I was told no. Now you want me to switch my current account.
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david verrecchia
(@waderyaganado) reported
@santanderuk Shame customer service comes behind profits
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OTuohy
(@microxRFANET) reported
@martin01743005 @santanderuk It really feels bad how your account has been locked I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy agai
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Joey Maley
(@joeymaley) reported
from
Wokingham, England
@santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.
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Jennzah 💀 Pre-order DIG TWO GRAVES 💀
(@jennzahling) reported
wow, @santanderuk really has the worst customer service. locked down our account and told us we can't have it unlocked untill we visit a branch in the UK -- we live in the USA! why can't you help us over the phone - we were on hold for THREE HOURS?!