Is Santander down in Helston, Cornwall, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Helston, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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MB83687
(@MB83687) reported
@santanderuk have a loan with you. Trying to change my payment debit date. Told I had to register for OLB. Took a week waiting for multiple letters with different codes. Finally get it working. Can't change date in app or online. Never known anything so difficult. #backwards
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Imam Ahmed
(@ImamAhm21224286) reported
@santanderuk on hold for more than one hour, was put through to the fraud team by a member of staff who couldn’t deal with the issue at hand. Made a substantial payment which has been blocked and for some reason my primary contact number was not used to get in contact #terrible
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@SearchableLiam
(@SearchableLiam) reported
@santanderuk - FYI app is down - might want to have your team look into it.
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HIRB082119
(@Jossys_Giants86) reported
@robertsimms @santanderuk Coincidence, I’ve just had a message from a friend of mine who works for Santander to say he had the most horrible customer on the phone about 3 hours ago who was complaining non-stop so he passed him around 4 of his colleagues for 1.5 hours
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Jen
(@jenofthejenjen) reported
from
Bromley, England
@santanderukhelp Out of the blue - bam, no reason but app access locked. All cards declined. No access to money. Sorry, but Santander needs 48 hours to figure this out (or in my case, 3 months & counting!) Guess you’ll just have to be homeless. Love to see Ant & Dec act that one out! @santanderuk
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Jonathan Banks
(@JonathanBanks) reported
@santanderuk is there a problem with online banking today. I keep getting logged out after a few seconds and taken back to the login screen.
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Aaron N
(@aaronnicoll1999) reported
@santanderukbiz @santanderuk Is there an issue with your systems? We cannot pay anything in at post office (declines) and can view anything online banking properly?
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Freya Marshall Payne
(@fmarshallpayne) reported
@santanderuk help please! I try to log into my account (on the app and in any browser) and it seems to glitch and take me right back tob the log-on page every time, meaning I can't actually get into my account
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kate
(@kate69035587) reported
@santanderuk Surely the worst bank, definitely the worst customer service, all working from home with a phone queue wait of an hour even before 8am with random unfathomable account blocks. Dreadful disregard for loyal customers
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J Sawyer
(@JSawyer73256733) reported
@santanderuk you've just lost my custom. What's the point of having 6 layers of security to make a payment and then when the payment is made you block it and then don't answer the phones?