Santander

Is Santander down in Helston, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Helston, Cornwall, England 02/04/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeCSanderson Lee Sanderson (@LeeCSanderson) reported

    At @santanderuk, do you have a banking issue? We are concerned, we have a lot of money trapped and haven't been able to withdraw for 2 weeks to our own account somewhere else? Is there an issue people should be aware of?

  • somayyaa somayya ahmed (@somayyaa) reported

    @santanderuk hi. My husbands account has been blocked for 4 days over a payment that someone has sent for something he sold. That person has reported my husband for fraudulent activity and instead of pitting that payment on hold to investigate my husband can’t access money that

  • Janetashenden1 Janet Ashenden (@Janetashenden1) reported

    @MoneySavingExp @MartinSLewis I made an online application for an ISA in Oct 22 with @santanderuk . Immediately got email to say they would be sending acct details 2-3 days, 5 months later - nothing! Spoken to them weekly, staff unable to help! Anyone else with same issue?

  • libs1709 💖 Elizabeth A Farquhar 💖 (@libs1709) reported

    @santanderuk unable to access my online account via app, please advise when this will be back operational

  • KLakhankar Lakhankar_Kanti (@KLakhankar) reported

    @santanderukhelp Santander has my business bank account for 12 years. I called Santander four times today to request "Bank Guarantee" service. . Benedict, a helpful Santander agent, confirmed that Santander does not offer "Bank Guarantee". Help me, Santander. @santanderuk @santanderukhelp.

  • cactus_woman MrsAngryOfWokeshire #ToriesOut #FBPE 🇪🇺🌹⤵️ (@cactus_woman) reported

    I can & will make a formal complaint to the Ombudsman, but this doesn 't fix the problem of needing to use my @santanderuk bank a/c - to transfer money to my 2 savings accounts. Just been on the phone for 50 mins only to be told "someone will call me back" at some point. AGAIN.

  • ro5hi Roshan Patel (@ro5hi) reported

    I already have - 3 times in fact. Was advised to go to branch. Did this, with passport/driving license/bill.., still told to go elsewhere! STILL waiting after 40hours plus for access to my own account @santanderuk

  • Maturin88759491 Stephen 6776 (@Maturin88759491) reported

    @bobsakoui @santanderuk @santanderukbiz After an initial scam, Santander Bank kept my wife on hold for 45 minutes calling their so called security line. The scam increased by £1200 before they answered the phone. 'The Bank of Pants and *****'; useless security and appalling customer service.

  • Metrognome391 ⚫️Cilla 'n' Reuben (RIP)🇫🇷🇪🇺#rejoinEU 🌈🔸🇺🇦 (@Metrognome391) reported

    @cactus_woman @santanderuk @santanderukhelp What an appalling company. I keep retweeting your messages in the hope that a) someone gets off their arse and actually helps you and b) everyone is warned about their lack of help and avoids them. x

  • NuttyBirdx Anita Foss (@NuttyBirdx) reported

    @santanderuk Don’t trust this bank - allows a 16 year old to go overdrawn by 51p - yes I did say 51p and then block his card even tho money was put in his account as soon as we knew. Block never lifted and he has been left stranded in another city because his card declined!