Santander

Is Santander down in Helston, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Helston, Cornwall, England 02/13/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • globelimper Better call Paul (@globelimper) reported

    @santanderuk customer service really is appalling. 15 minutes on hold populated by attempts to stop the call followed by having the phone out down on me. Start again.

  • MoPlumber 1st Choice Plumbing (@MoPlumber) reported

    @santanderuk #noservice Have been on hold for more than 29 minutes now. You obviously have no staff on the phones. Pathetic service if you can call it that.

  • KieranOGorman11 Kieran O'Gorman (@KieranOGorman11) reported

    @santanderuk do you EVER answer your damn phones!!!! Service is appalling, shows what contempt you have for your customers!!!!

  • LukeJanowsk_gb Luke Janowski (@LukeJanowsk_gb) reported

    @santanderuk Just at Stansted Airport 2nd time I can't get into the Lounge which I pay for with the World Ellite card. AVOID applying definitely not worth the £15 a month. This is supposed to be the Select service?

  • fancy_temi Podcast link in bio ❤️. (@fancy_temi) reported

    I just noticed someone has been using my Santander card to pay for some **** that £60. Since July! @santanderukhelp @santanderuk

  • jellybeanbec Becky Cardinal (@jellybeanbec) reported

    @santanderuk is anybody monitoring your twitter today?! In tears over the drama your helplines are causing me right now. Absolutely shocking customer service!!! Is there anyone I can speak to???

  • AndrewShirleyUK Andy (@AndrewShirleyUK) reported

    @santanderuk I am trying to make a payment to you. My bank is not recognising your payee name as Santander, can you help please?

  • lambsear4 lambs_ear (@lambsear4) reported

    @santanderuk As understaffed as ever. Still waiting for customer services…31 mins and counting⏱

  • JayneWe44030505 Jayne Weaver (@JayneWe44030505) reported

    @santanderuk terrible service from fraud department of santander

  • j_d_moran JD Moran (@j_d_moran) reported

    Gotta love calling @santanderuk and having to speak to an awful Tory boasting about the inept and ineffective handling of the cost of living crisis