Santander

Is Santander down in Helston, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Helston, Cornwall, England 01/27/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • lrg1954 linda green (@lrg1954) reported

    @santanderuk @antanddec You are taking customers for April Fools, closing branches and reducing branch hours. At mine u have to queue down street to get in, never enough staff, need more hours not less.

  • DeaconQuigley Sean Quigley (@DeaconQuigley) reported

    @santanderuk Have been customer since 1979 ( Ex Girobank). Very unhappy with recent service: queues of up to 12 in Leeds Briggate. Long wait on telephone to deal with a fraud issue. #Santander Still on call after 80min.

  • 2ShelfLove ℂ𝕒𝕣𝕠𝕝𝕚𝕟𝕖 - 𝕊𝕙𝕖𝕝𝕗 𝕃𝕠𝕧𝕖 (@2ShelfLove) reported

    @nicperrins @santanderuk We use Metro at work, about 15 different accounts, and they at least answer the phone pretty quickly. Website is a bit basic but it works!

  • Greatdanishes Roz Potenza (@Greatdanishes) reported

    @nicperrins @santanderuk Ugh. Do you guys also have those awful voice message systems that try to sound human but only achieve real creep status??

  • Becky19952644 ~Becky~ (@Becky19952644) reported

    @santanderuk Nearly 2 hours trying to get through to fraud department, each time cut off after 1/2 hour giving another number. Disgraceful service!! You asked me to call you!

  • LittleKim_32 Rose Annie (@LittleKim_32) reported

    @hilarymcerl @santanderuk Having issues with your account Hacked account Suspended account Disable account Band account Contact @Hack_lord277 on Instagram his the best when it comes to recovery of account

  • KarlWomack3 Karl Womack(Blaze Burnstar) (@KarlWomack3) reported

    @santanderukhelp It is not customer behaviour it is down to @santanderuk and customer relations in the branches.

  • RaceDriverDan Dan Parker (@RaceDriverDan) reported

    @santanderuk, I didn’t want to do this, but I want to make a complaint with trying to get through to your customer service line, 8 times I’ve tried and been put on hold for over a hour and had to to use my lunch break to try and get through. I need to use this card. Kind regards

  • ResignBoris Cooperman 🇬🇧 (@ResignBoris) reported

    @santanderuk Whatever anyone reading this does, DO NOT USE THIS BANK. Completely incompetent, useless and obstructive with the worst customer service of any company I've ever come across in my life.

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??