Santander

Is Santander down in Helston, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Helston, Cornwall, England 02/15/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • hartlandpoint Sasha (@hartlandpoint) reported

    @santanderuk I’ve been on hold for half an hour. What is going on?? You really should offer a call back service If hold times are over 5 minutes.

  • NewNormal22 NoNewNormal22 (@NewNormal22) reported

    @santanderuk How about you hire more staff? Leaving a 'customer' 50 minutes to make a bank transfer is appalling service, truly appalling.

  • aliiqbal2704 mohammed iqbal (@aliiqbal2704) reported

    @parkx19 @santanderuk I know but atm mastercard is not working at all

  • exusssum Scott Dutton (@exusssum) reported

    @aliiqbal2704 @parkx19 @santanderuk Visa is not working fine, there are increased failure rates there too

  • joarm1971 Jo (@joarm1971) reported

    @santanderuk how do I close my children’s accounts? Can’t get a branch appt till April and phone lines to busy so have to call back tomorrow. Is this what happens when you close branches. Shocking service

  • ClokeKaren Mrs KCEarlyyears (@ClokeKaren) reported

    @parkx19 @santanderuk Me too , MasterCard not working, been declined .

  • RaiiShakur Rach (@RaiiShakur) reported

    @santanderuk I’m waiting for an unarranged overdraft to come off my account (taken in error) spoke to CS this morning who said it would come off today. Money has just gone into this account and been taken will this go back in when the overdraft comes off? #ihateamazon.

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp You can help with any questions can you JA? Ok here goes....Why is it now the 5th day that my banking app is blocked. Why have I still not heard from your Security Team? Why have I not had a callback? #patheticsantander @santanderuk @financialombuds

  • tenagibson Tena Rebecca Gibson (@tenagibson) reported

    Is anyone else who has a @santanderuk account, forever having to either order a new card or it stops working because you don’t enter your pin enough? So so annoying. Literally no other bank does this.

  • BurnsideNew New_Burnside (@BurnsideNew) reported

    @santanderuk You could ditch your account fees. That would help with the cost of living crisis.