Is Santander down in Helston, Cornwall, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Helston, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (42%)
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Website (25%)
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Transactions (15%)
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Login (10%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Cyclefree
(@Cyclefree2) reported
@santanderuk Why is your customer service SO APPALLING! Impossible to get through by phone to anyone who knows what they are talking about.
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gareth globio
(@GGlobio) reported
@santanderuk youre service is ******* crap…
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Stuart Mills
(@smevergance) reported
Terrible service from @santanderuk today. It took 35 mins to get my call answered (to report fraud) and was then told that I was being transferred to the fraud team but was again put in a hold queue. I gave up after an hour!! #badservice
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Darren Smith
(@darrensmithmda) reported
@santanderuk 0 response rate and 0 customer care. They dont care about Businesses.
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Andy
(@AndrewShirleyUK) reported
@santanderuk I am trying to make a payment to you. My bank is not recognising your payee name as Santander, can you help please?
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Bodybuddiesuk
(@laurachurch1) reported
@MetroBank_Help @santanderuk We have tried this! Our company is Phillips group, my husband will have to let every member of staff go this Friday if he can not access money to pay wages. The mental stress this is causing is unreal.
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Amanda Boyle OBE 🦕
(@nowaffle) reported
Down a rabbit hole, dealing with “Complaints Service Manager Simplification and Client Experience”. Can anyone at @santanderuk translate please? The experience is awful BTW @AnaBotin
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Floydoggs
(@Floydoggs) reported
@red_end69 @santanderuk They send them to everyone on the chance that santander account holders will give them their login details. A Nigerian Prince (I pay for his kids to go to college) told me.
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Richard Stirling
(@Rchards) reported
@carolinefiennes @santanderuk @fletcherr I do for outgoing but haven’t used it for incoming payments. Just absolutely staggered by how bad the service from Santander has been. They are sat on a non-trivial amount of money with seemingly no way to access it…
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Julie Scott
(@redjulie17) reported
I am beyond exasperated with @santanderuk 😡😡 just how long does it take to return a POA? If you’ve lost it TELL ME!! Then you can pay for a new one! It’s desperately needed to sort other financial matters for my 88 year old mum! AWFUL customer service 😡😡