Santander

Is Santander down in Helston, Cornwall, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Helston, Cornwall, England 03/20/2026 13:35

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (25%)

    Website (25%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Cyclefree2 Cyclefree (@Cyclefree2) reported

    @santanderuk Why is your customer service SO APPALLING! Impossible to get through by phone to anyone who knows what they are talking about.

  • GGlobio gareth globio (@GGlobio) reported

    @santanderuk youre service is ******* crap…

  • smevergance Stuart Mills (@smevergance) reported

    Terrible service from @santanderuk today. It took 35 mins to get my call answered (to report fraud) and was then told that I was being transferred to the fraud team but was again put in a hold queue. I gave up after an hour!! #badservice

  • darrensmithmda Darren Smith (@darrensmithmda) reported

    @santanderuk 0 response rate and 0 customer care. They dont care about Businesses.

  • AndrewShirleyUK Andy (@AndrewShirleyUK) reported

    @santanderuk I am trying to make a payment to you. My bank is not recognising your payee name as Santander, can you help please?

  • laurachurch1 Bodybuddiesuk (@laurachurch1) reported

    @MetroBank_Help @santanderuk We have tried this! Our company is Phillips group, my husband will have to let every member of staff go this Friday if he can not access money to pay wages. The mental stress this is causing is unreal.

  • nowaffle Amanda Boyle OBE 🦕 (@nowaffle) reported

    Down a rabbit hole, dealing with “Complaints Service Manager Simplification and Client Experience”. Can anyone at @santanderuk translate please? The experience is awful BTW @AnaBotin

  • Floydoggs Floydoggs (@Floydoggs) reported

    @red_end69 @santanderuk They send them to everyone on the chance that santander account holders will give them their login details. A Nigerian Prince (I pay for his kids to go to college) told me.

  • Rchards Richard Stirling (@Rchards) reported

    @carolinefiennes @santanderuk @fletcherr I do for outgoing but haven’t used it for incoming payments. Just absolutely staggered by how bad the service from Santander has been. They are sat on a non-trivial amount of money with seemingly no way to access it…

  • redjulie17 Julie Scott (@redjulie17) reported

    I am beyond exasperated with @santanderuk 😡😡 just how long does it take to return a POA? If you’ve lost it TELL ME!! Then you can pay for a new one! It’s desperately needed to sort other financial matters for my 88 year old mum! AWFUL customer service 😡😡