Santander

Is Santander down in Helston, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Helston, Cornwall, England 12/13/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaimesm89767698 Jaime smith (@Jaimesm89767698) reported

    @santanderuk Worst bank ever! Haven’t been able to access my account or use any of my money for 2 days now. Absolutely unacceptable, I’ve won a bit of money from a legit company which could easily be proved through a simple Google or Facebook search! Treating your customers like criminals

  • aliiqbal2704 mohammed iqbal (@aliiqbal2704) reported

    @parkx19 @santanderuk I know but atm mastercard is not working at all

  • mariafaria20 Maria Faria (@mariafaria20) reported

    @santanderukhelp @santanderuk Calling the 0800 9 123 123 number and it says that I can use the live chat from mobile banking but that doesn’t work either!! @santanderuk this is the worst customer experience ever!

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp Good morning @santanderukhelp @santanderuk any chance of resolving my issue today? You know, the one where I've had no help at all in the last 72 hours? I don't suppose there's much chance seeing as you're a bunch of morons #Santander #rubbish

  • hartlandpoint Sasha (@hartlandpoint) reported

    @santanderuk I’ve been on hold for half an hour. What is going on?? You really should offer a call back service If hold times are over 5 minutes.

  • tattooruth Ruth Haag (@tattooruth) reported

    @santanderuk trying to get through to you regarding my Mum’s loan is impossible. It would be easier to score ****** & she’s 73! 🤬 she’s going to go to another bank at this point.

  • RogDangerfield Stuart Duncan 🏴󠁧󠁢󠁳󠁣󠁴󠁿🕷 (@RogDangerfield) reported

    @santanderuk I've come up with a better idea as a long standing Santander customer. When I change my bank to to any of the big UK banks they will give me £140.

  • NewNormal22 NoNewNormal22 (@NewNormal22) reported

    @santanderuk How about you hire more staff? Leaving a 'customer' 50 minutes to make a bank transfer is appalling service, truly appalling.

  • parkx19 Chez 🌺 (@parkx19) reported

    @santanderuk is there a problem with your system, card been declined at shop and have money in my account. Shop says it’s happened to 5 other Santander cards this afternoon

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp @santanderuk totally crap service from #santander and unless I get compensation when this issue is finally resolved I'll be moving my business to another bank.