Santander

Is Santander down in Helston, Cornwall, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Helston, Cornwall, England 02/02/2026 13:40

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AskAmy_Life AskAmy.Life (@AskAmy_Life) reported

    4/ Had I talked to someone from @santanderuk on 240421, instead of waiting, totally stressed out for two days, I don`t think fraud claim would`ve been made & card wouldn`t have been cancelled - would`ve worked out was ATM problem. Shocking gaps in processes for customers abroad.

  • amytomo11 Amy cardall (@amytomo11) reported

    @santanderuk Hi, I'm just wondering if the app is currently down as well at the minute as I am unable to log onto the app and it was previously been working earlier in the day thank you

  • Jasonpinkney18 Jason pinkney (@Jasonpinkney18) reported

    @santanderuk Hi I still can't get on the Santander app itsays that you have blocked access to it for security reasons how long will it be for it to get fixed

  • JoannaE12344612 Joanna Evans (@JoannaE12344612) reported

    @santanderukhelp No I’m sorry that is not good enough!! I have been made to jump through hoops, had goal posts changed and still not access to my funds and it has now been 8 days!! I’m exposing you for the thieves you are @santanderuk

  • JoannaE12344612 Joanna Evans (@JoannaE12344612) reported

    I’m absolutely broken, I cannot do this anymore @santanderuk I feel absolutely broken and at the end of my tether right now. I can’t give you any longer, I’ve asked for help, I’ve followed all your steps! I can’t do it anymore!!

  • JoannaE12344612 Joanna Evans (@JoannaE12344612) reported

    @santanderuk You have stolen my £30,000!! You have had all the evidence you have asked me for, kept changing the goal posts and still I cannot access MY OWN FUNDS... no timescale for this, no one can speak to you now! Sorry NO enough is enough, it is my money and I want access

  • hlouiseg Hayley Wood (@hlouiseg) reported

    More good: @DWP Not awful but not great @santanderuk

  • SiBlack82 Simon Black 🇬🇧 (@SiBlack82) reported

    @santanderuk 2 factor authentication is 💩. I've changed all my online card purchases to my other debit card as yours won't let me buy anything without it, regardless of how many times I use it on any specific website. Awful idea, better security or not.

  • JoannaE12344612 Joanna Evans (@JoannaE12344612) reported

    Again no contact from @santanderuk after they promised to contact me earlier!! @santanderukhelp have no want to help there customers and I shall be going to the papers

  • Cleverdickcoffe Cleverdicks coffee (@Cleverdickcoffe) reported

    @PeterForsyth14 @VodafoneUK I am having similar problems have been asking for an email stating the problem to @santanderuk so my mortgage can move forward but a communication giant can’t email apparently