Is Santander down in Helston, Cornwall, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Helston, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Plant
(@DragonSprite) reported
@santanderuk I'd closed an account with Santander probably around 7-8 years ago, would I be classed as a new customer if I switched? Nationwide didn't classify me as a "new customer" after moving away 5 years earlier 😕
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Jennzah 💀 Pre-order DIG TWO GRAVES 💀
(@jennzahling) reported
wow, @santanderuk really has the worst customer service. locked down our account and told us we can't have it unlocked untill we visit a branch in the UK -- we live in the USA! why can't you help us over the phone - we were on hold for THREE HOURS?!
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Karen Preston MCIM
(@Karens_tweeting) reported
@santanderuk Neither the website nor my app will allow me to pay my credit card bill. Website sends to app then app sends back to website. I've been holding to speak to somebody for 27 minutes so far. Not good enough @santanderuk
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Tay
(@tay_knm) reported
**** @santanderuk worst bank ever
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GH
(@Charminister) reported
@santanderuk cannot log onto online banking using safari on Mac. Website constantly reloads with errors. this is the only way of reporting it (unless I spend 11 hours on the phone)
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Julian
(@Mr13alls) reported
@santanderuk I am not a customer but I went into a Santander branch and asked the cashier if they could give me two fifty pence pieces for a pound coin, I appreciate that there is no profit in this transaction, needless to say I was told no. Now you want me to switch my current account.
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sarah liddell
(@binsie) reported
@santanderuk does the current app have a mobile check deposit facility? Your website says yes, but the instructions don’t correspond with the app UI
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OTuohy
(@microxRFANET) reported
@martin01743005 @santanderuk It really feels bad how your account has been locked I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy again
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LP
(@Plorr2Lorraine) reported
@santanderuk Hubby's been trying to get through to speak with someone on your customer helpline for past 2 hours... he's still on hold. Night out cancelled, cheers guys!! So glad I dont bank with u lot!!
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Jeanette
(@JinnyJinny) reported
@santanderuk why do you issue a debit card for a newly opened student account with an expiry date of 14 months time? Most Uni students enrol on a course for at least 3 years?