Santander

Is Santander down in Helston, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Helston, Cornwall, England 12/08/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Faerydesigns Faery Doll (@Faerydesigns) reported

    @MorganBroadcast Walking in and walking straight out again no doubt! What a job trying to portray a positive side of @santanderuk business and customer security. If some good is to come off from your awful experience let's hope it's a major shakeup of their systems. And your money refunded.

  • JohnYani John Yani (@JohnYani) reported

    @MorganBroadcast @santanderuk So, a full day before you block a stolen SIM card?

  • kaydavies34 Mrs D. (@kaydavies34) reported

    @MorganBroadcast Oh My God! This is so awful. This could happen to anyone and @santanderuk are acting terribly. I hope you get your money back and move banks!!! Can highly recommend @monzo x

  • J1M80_M3D James Medley ⚡️ (@J1M80_M3D) reported

    @MorganBroadcast That sounds terrible I won’t be using @santanderuk in the future. My building society blocked my card when I tried to buy £250 of crypto once, I hope they would do the same if larger amounts of money were spent at any high street shop

  • Sian_Rowland Siân Rowland (@Sian_Rowland) reported

    @bethanyrutter @Magic_Kitten @santanderuk Yikes! Shocking lack of support. I've always trusted Sanrander but obviously time for a rethink.

  • jeffefc1878 J (@jeffefc1878) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I doubt this will help but As an ex-Santander employee… they’ve reset your online banking because they have access to your phone so they’ve gone “forgot log on details” entered in your card number and changing the 5 digit security number as OTP is sent to the phone 1/2

  • thejamestay James Taylor (@thejamestay) reported

    @MorganBroadcast I’m a @santanderuk @bancosantander customer. Concerned at this story in terms of the treatment of a customer and the underlying security failings…

  • pinkhan135 Hannah Banana 🍌 (@pinkhan135) reported

    @MorganBroadcast @santanderuk what are you going to do about this? I’m a customer of yours and thinking about leaving now

  • Elly_JoyUK Joyously Elly #FBPA #FBPE 🇺🇦 (@Elly_JoyUK) reported

    @MorganBroadcast A colleague's partner had their gym locker broken into last week, but fortunately they caught it before the scumbags went mad, and they didn't get his phone. Total scum, and I'm including @santanderuk and @VirginActiveUK in that description. Hope costumers vote with their feet.

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @agegarton @MorganBroadcast @santanderuk You can't make a formal complaint to the Ombudsman until 8 weeks have passed and you've had a letter from the company (Santander) to say the problem cannot be resolved. Once the Ombudsman takes it on and comes to a decision, that decision is final and you cannot raise it again.