Is Santander down in Helston, Cornwall, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Helston, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Calum 🏴🇺🇦
(@calumjmack) reported
@Flaneurble @Easy_As_He_They @santanderuk That was very well publicised at the time and McPartlin was remorseful, took time away from the public eye and took the time to fix it. Very little publicity on Boy George 🙄 just because you are a gay man does not give you a free pass. I say that as a gay man.
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Seán O
(@sen_j59) reported
Am currently on the phone to @santanderuk and am already waiting more than 30 minutes to speak to an adviser. Does anyone use a bank or financial services company that provides a decent customer friendly service??? Asking for a friend!
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Robert Ronsson
(@RobRonsson) reported
@sen_j59 @santanderuk My wife is currently in dispute with @santanderuk. Can never get through on the phone in less than 45 minutes. When she does she talks to junior staff who don't understand the issue and a more senior call-handler is never available to sort it. They are appalling.
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Dean Robinson
(@DeanRobinson4) reported
So I tell @santanderuk that I’m going to Dublin. The next day they block my card for the following reason “lots of Euro transactions in Dublin”. Spend 45 minutes on hold to be told “it will be unblocked by 16:30 today” - how’s that acceptable? #shambles
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Robert Ronsson
(@RobRonsson) reported
@sen_j59 @santanderuk I've been with @firstdirect almost from their beginning. UK-based telephone help and I very seldom wait more than a few minutes. Good for on-line banking too.
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David
(@Dave_Petts) reported
@sen_j59 @santanderuk First Direct. I can’t fault their customer service
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Michael Smith
(@eurograffiti) reported
@santanderuk No one answering my calls today - your website doesn't work and phone rings and rings then hangs up - trying to pay you some money - do you want it or not?
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Arthur Olcot
(@aolcot) reported
you really are **** #caterallen @santanderuk, ever since your website migration a few years ago. i'm glad i left you long ago and closed ALL my accounts. Thank you for the NEW BANK CARD rcvd TODAY for a long closed account.
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Frank
(@Fratz90) reported
@santanderuk @santanderukhelp Unable to make payment or use your app!!! Firstly server error now technical issue... Is this the norm ? Not so glad I switched now.
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Peak Heating
(@ThePeakyPlumber) reported
Hey @santanderuk i know your lines are really busy (insufficiently staffed) and i know your web site says there's a form there (but there isn't , really is there ) Other then going into town to see the clerk is there a way you can send me the form to dispute a payment. Thanks