Santander

Is Santander down in Helston, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Helston, Cornwall, England 01/25/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahHeleneuk Sarah Hélène 3.5% 🇺🇦🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported

    @Barclaycard No issue with Barclaycard .. @santanderuk need to get their act sorted. Like many folk, I like to separate parts of my life with different cards. If #Barclaycard ever do a product like Santander Zero card for use in EU .. let me know!!

  • rjonesplymouth Ray Jones (@rjonesplymouth) reported

    Dear @virginmedia @santanderuk & other corporates I try to contact, if you have '...been busier than expected' now for the last 2 years, isn't it time that you expected to be busy? Time to change your messages to 'we don't put enough resources into customer service'.

  • HackTheWorld145 Dita Pesek (@HackTheWorld145) reported

    @santanderuk opening a bank account with Santander is more difficult than applying for any other banking/trading service. Don't waste your time. It just shows how nightmare their customer service is.

  • _CousinBenson Cousin Benson (@_CousinBenson) reported

    @santanderuk Avoid the 123 mini account at all costs. Denied a 17 year old access to his wages for 4 weeks now. Account is healthy but has a fraud blocker attached to it due to an external attempt. No one will help, appointment at Lloyds today to switch. My accounts will follow.

  • mescalinehutson GloomySunshine (@mescalinehutson) reported

    @santanderuk I've been on hold for 50 minutes trying to speak to your customer service team. Any idea when the call might be answered?

  • AlexPKinder Alex Kinder (@AlexPKinder) reported

    Absolutely disgusting service from @santanderuk @santanderukhelp I am following the instruction in letter in response to my complaint, on hold for 90 minutes, try the other number, further 30 minutes, to be told I can’t be out through as it’s a different department. 😡

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London Colney, England

    @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.

  • GaryQuittenton Gary Quittenton-Shaw FBPE 🇸🇪 🇩🇰 🇫🇮 🇺🇦 🇪🇺 (@GaryQuittenton) reported

    @SueSuezep @LloydsBank Then in front of the queue demanded my debit card for shredding in front of everyone .. I went to Alliance & Leicester which is now @santanderuk been with them for 13 years and not one single issue, great bank

  • CharlotteMedler Sharlut ♣ @World 5-3 (@CharlotteMedler) reported

    @santanderuk @JustEatUK hi guys, Justeat are not responding when I accidentally ordered food to the wrong place and their website didn't let me cancel that order. Can you please tell me what to do? Their customer service is appalling and they have no phone line to contact.

  • Pestsputtorest Pest Control (@Pestsputtorest) reported

    @santanderuk help! Can't login due to a security alert, been waiting a week for a new ID to login and still haven't recieved it. Is there a number I can call etc