Santander

Is Santander down in Helston, Cornwall, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Helston, Cornwall, England 01/16/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Cookie32243716 Cookie (@Cookie32243716) reported

    @santanderuk I've applied for an account and got email on Monday to say it was now up and running. One slight issue, i haven't been given sort code or account number. How long will it take to get those details

  • 4be0f8aaeefe4e1 transformation peopl (@4be0f8aaeefe4e1) reported

    @santanderuk @santanderukhelp #Santander wky is communication and customer services at your company so bad ? 👎

  • kay_carrick Kay Carrick (@kay_carrick) reported

    @santanderuk can you please contact me regarding mail the REPEATEDLY comes to my address for the previous owner despite me being assured there is now a block on his Mail coming to this address!

  • KittyCointreau Cat Davies (@KittyCointreau) reported

    God @santanderuk - can you fix your site so people can pay credit cards again? It's been broken a week now & your phone service is 👎! Then paid from my other banking app & getting text after text saying I need to pay! I've been trying & have! it's like you dont want me to pay!

  • RossyTweets Rossy B❄️ (@RossyTweets) reported

    @santanderuk my mums card has been fraudulently used and payments are still being taken out! She has been on hold for 30 minutes to be told nobody is around to help on any automated message? More money is being taken and there’s nothing she can do about it? This is disgraceful!

  • redwharf peter davidson (@redwharf) reported

    @santanderuk worst banking experience of my life. Online chat is pathetic. Customer support terrible. Unbelievably for a bank you cannot pay your credit card online by debit card! It's been down for over a week now but they don't tell you. ****** bank!****** service!

  • GleannIucha nicola (@GleannIucha) reported

    Thinking @santanderuk may as well issue card to my account to any old f***er in the country If someone secures pin code too - happy days Levels of bull presented to cover own ineptitude over security is staggering Wondering if @NatWest_Help would like my money instead

  • azadass nic (@azadass) reported

    @santanderuk received a text asking me to call about on issue on my account. On hold for 20 mins then line goes dead

  • HinckleyGaz Gary Winter (@HinckleyGaz) reported

    @santanderuk Didn’t believe all the hype around the lack of customer service from Santander. However based on recent events I can only assume I was wrong and everyone else was right. The credit card recent acquired will be settled ASAP and cancelled. Awful service.. #neveragain

  • LizaHackney Liza Blissett (@LizaHackney) reported

    @santanderuk would be good if you used surveyors who knew what they're doing. Can't really use the reason 'lack of comparables' for a down valuation when when there are comparables available 🤔