Santander status: access issues and outage reports

Problems in the last 24 hours in Haverfordwest, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Haverfordwest, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sohail Lamvel (@Lamvel) reported 5 minutes ago

  @santanderuk How can I unblock my world elite credit card without having to call? Seems like a block that only CS can remove?

• 
  Ash 1974🔴🏐 (@andy_horner) reported 6 minutes ago

  @santanderuk Well, after authorising an unsanctioned withdrawal, they now cant give me access to my mobile or online banking! Cowboy banking basically. Customer service or security cant do a thing either!!

• 
  Zionist Zvi נחום צבי 🇮🇱✡️ (@NachumZvi) reported 10 minutes ago

  @Rehiana1980 @santanderuk We see you as a race baiting jew hating piece of ****

• 
  From The Land Of The Midnight Sun (@thenobbs) reported 12 minutes ago

  @santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.

• 
  fiona landmann (@fifi758) reported 12 minutes ago

  @santanderuk so almost week 3 of trying to get my issue resolved, phone calls, messaging, emails still nothing ! A complaint was raised by one of your colleagues last week and now I have a wall of silence? Somebody please respond ?

• 
  The Chaos Lounge (@chaosprimeZ) reported 12 minutes ago

  @PixelPrincessRG @santanderuk Im just so annoyed ya know, this will impact my next 2 months now. £1k might not be a lot for some but its what im budgeting especially with the schools opening next week. Its hit heavier this month and having that money returned i didnt spend would help a lot.

• 
  John Calvey (@JC_Rammy) reported 18 minutes ago

  @santanderuk hi, Inhave been on the phone for 29 minutes listening to music and you have just cut me off. I am trying to sort out an account for a 95 year old man. Are you being deliberately unhelpful or is this your normal customer service?

• 
  Stumpysaurus🦖KPSS (@StumpyRabbitt) reported 18 minutes ago

  I'm being asked to provide ID via driving licence or passport and a face scan to GET INTO MY EXISTING BANK ACCOUNT. And I have three days to do it or my access to my own money could be restricted. Anyone else? Why? @santanderuk

• 
  K 🐶🧒🏻👼🏻👧🏻👼🏻👼🏻👶🏼 (@IVFBabyOnBoard) reported 24 minutes ago

  @ColinCyclone @santanderuk @santanderukhelp Oh wow - so that customer service was entirely wrong too?! 😫😫

• 
  Garry Peat (@RidgewayRam) reported 25 minutes ago

  @santanderuk Yes we will email you but this needs reporting to FSCS and financial ombudsman as the service we are getting is nothing short of appalling. Promises to call back but don’t and still can’t access our money despite requesting a transfer to an account in the same name …. Sigh 😞