Is Santander down in Harrogate, North Yorkshire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Harrogate, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Harrogate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Santander
Santander is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (42%)
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Website (25%)
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Transactions (15%)
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Login (10%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Harrogate, England
Latest outage, problems and issue reports in Harrogate and nearby locations:
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kevin martin
(@seatedskydiver) reported
from
Leeds, England
@santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…
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elle
(@ElleMaisie_x) reported
from
Leeds, England
@MorganBroadcast @santanderuk @VirginActiveUK And I hope the police can help you and that Santander and Virgin get their acts together & are held accountable. Also, ask for all of the recordings of your phone calls to be passed to the police, then you can prove that they acted negligently with regards to the old number etc
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Creissen
(@ChristopheSkis) reported
@blendosc @santanderuk Customer Experience
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ER but not the Queen
(@iluvbatfink) reported
@santanderuk Mother's mobile banking app won't work - tried unstalling but now won't reinstall. Online banking won't work unless she verifies using the app...which isn't working! Help please!
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Isla Dowds Skinner
(@Isla_Skinner) reported
@santanderuk 45 mins on hold and I understand that you may have significant staffing issues but my goodness that thumps music is very very wearing for that length of time and verbal interjections too frequent! Please - something soothing and varied not stressful!
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Nelse Steve
(@NelsonSteve07) reported
@santanderuk It's probably gone up and down several times since in the time it takes your customer service reps to answer the phone......
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Graham Curry
(@Lancsamb) reported
@santanderuk terrible service and no one cars promised to send my wife flowers today as an apology for your huge **** up but your right nothing arrived !!
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Diane Hellyer
(@Postgate) reported
from
Horsham, England
Dear @santanderuk, Closing at 12.30 on Friday is not customer service! Not opening until 10 am on Monday isn't enough. I was outside your door, just now, ready to pay a BIG bill. No, l don't bank online, l like to talk to people. But you don't want to chat! #notcustomerservice
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Alex Williams
(@AlexChanceWill) reported
Hey @santanderuk, I’m abroad and ATMs are saying you’ve declined my transaction. Problem is how to get through to you from abroad when your phone lines say this is going to be a long long wait, and your chat says no agents available. Appalling service.
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Nadeem Hussain
(@Nadeemleeds92) reported
@LloydsBank 2 of 3 side because it was counted by two @santanderuk employees as I withdrew from there (next door branch). Either your machine has taken it or your colleague. Is this what you call your customer service? I have heard this happen to people before also.
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joe
(@joe_clapton) reported
.@santanderuk someone has set up an account in my name anychance u could actually help me sort it out
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Steve Ives
(@SteveDPIves) reported
@santanderuk Hi there. If I pay a check drawn on another bank into my Santander account, when should I get the money? Do you clear checks using cheque imaging? I thought it was by midnight the next working day plus 1 more day as I paid it in at the Post Office.