Santander

Is Santander down in Hailsham, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hailsham, East Sussex, England 11/24/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MyrddinE83 Myrddin Edwards (@MyrddinE83) reported

    Can you please not hang up on me @santanderuk @santanderukhelp A fraudster has opened a Santander bank account in my name and I need your help. I’ve 3x been on hold for over and hour and you just cancelled the call. Not acceptable

  • rabf67 robert forshaw (@rabf67) reported

    @santanderuk Email you,how about someone actually try’s and help me with my concerns

  • JackieKnell1 Jak (@JackieKnell1) reported

    @santanderuk 3 hours and 5 minutes hanging on to speak to someone in the UK Helpdesk is a joke after hanging on 1.5 hours last week and giving up! No level of service at all - a joke!!

  • LGyamfi Linda Gyamfi (@LGyamfi) reported

    .@santanderuk I'm really appalled by the level of service received as an existing customer.

  • KerryHa76215262 Kerry Hammond (@KerryHa76215262) reported

    @santanderuk how do I give feedback on excellent customer service by one of your branch staff?

  • steveoburns316 Steven Burns (@steveoburns316) reported

    @santanderuk how do you cancel a credit card account .. Please don’t say use Sandi I’ve tried 20 times it’s awful 😞

  • Ted_Yeoman Edward Yeoman - Masked for your safety! Be kinder! (@Ted_Yeoman) reported

    @santanderuk @santanderukhelp Why is your website such crap? I log in with my security number, do a transaction enter sec no to get OTP ... error (repeat) try to contact Help Chat XML code fail. Do transaction on mobile app ... no OTP needed? SORT IT OUT

  • RiCHi @Richi 😷 Jennings (@RiCHi) reported

    @santanderuk @santanderukhelp trying again and again to do a balance transfer online, but the OTP SMS either never arrives, or takes so long that your site times out. The logon OTP works fine, so it doesn't seem to be my phone or network. Hay-ulp?

  • ivegotthepower Róisín O’Shea (@ivegotthepower) reported

    @DannyCowanVO @bbcnewsline @santanderuk They didn’t give it back? Wtf!!!

  • Sarah44291773 Sarah (@Sarah44291773) reported

    @santanderukhelp You have provided incorrect information. You said depends on how late. @santanderuk gives the credit score agencies this information on a customer if they are 1 day late. Without advising the customer. T&C's are just not cutting it. Call a customer, send a letter.