Santander

Is Santander down in Hailsham, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hailsham, East Sussex, England 02/24/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported

    …and mobile banking/app ‘ease’ (40%). I can’t speak for @santanderuk but I can’t believe *anyone* would switch to @HSBC_UK for any of those reasons. Their app is dire, customer service mediocre and online banking bare bones.

  • MZ_Creative Mel (@MZ_Creative) reported

    @santanderuk worse bank in the world. Avoid them at all costs. They steal your money when you think your money is safe in a bank. It is not safe when they cannot even make the effort to give you access!!!!!! Beyond fed up!

  • imjohnswallow85 𝒥ℴ𝒽𝓃 𝒮𝓌𝒶𝓁𝓁ℴ𝓌 (@imjohnswallow85) reported

    @HalifaxBank if it’s not sorted out asap I will switch to @santanderuk instead. Especially when this is not the first time that your system crashes and I’m not able to get access to my account or money

  • Martabds1990 Marta Santos (@Martabds1990) reported

    @santanderuk They ask for ID, I sent. Ask for proof of address, I sent. Now they want visa?? Why not ask for everything at once?? 3 letters I have sent and is not enough?? For a current client?? And on the branches they give no help?? Is @santanderuk deliberately trying to make things hard??

  • orqid3 Asian Feathers (@orqid3) reported

    hey @santanderuk your bereavement service is awful. very by the numbers do just the necessary and non-communicative. if i have to communicate all the same things with the mortgage team anyway, might as well just save me the time

  • Arty_Mikey Arty Mikey Illustration (@Arty_Mikey) reported

    @santanderuk Why doesn't the chat feature on your website work?I click the link and nothing happens

  • TomMullett Tom Mullett (@TomMullett) reported

    .@santanderuk @santanderukhelp You've blocked my account without any prior warning.....and now you're saying that you're unable to contact me or raise it with the relevant team. I'm abroad and unable to access money. Abysmal service. Switching banks the second this is resolved.

  • Gibson_XL Ed Gibson (@Gibson_XL) reported

    @santanderuk do your online customer service people have to handle more than 1 chat at a time? I'm just wondering why I keep having to wait 7 or 8 minutes to get a response with no idea if they've gone off to make a cup of tea or are still there?

  • GDollinHistory George Dollin (@GDollinHistory) reported

    @santanderuk lack of urgency in dealing with mortgages is awful and dealing with what on the face of it is a pretty minor issue, taking a week to send a "thanks for the message reply we'll reply soon" there's now just a month before the mortgage offer expires 🤦🏻

  • wadethinksagain wadesthinkinghard (@wadethinksagain) reported

    Hey @santanderuk - how come your phone lines are always engaged? Why does your website not explain requirements, even when there's a question mark? How does one get a security code? #notimpressedwiththeservice