Santander status: access issues and outage reports

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hailsham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Douglas Mcarthur (@Douglas15358209) reported 2 minutes ago

  @bancosantander @TSB @santanderuk So lay off the staff, as part of a cost cutting exercise, then purchase another bank. Wow. This tsb customer won't make a difference when he closes down his account but I hope many do the same an go elsewhere

• 
  steven jackson (@Archtech_design) reported 3 minutes ago

  @santanderuk Unfortunately she has tried that your colleagues offer no solution other than cancel the card she is waiting for and Santander will issue another one! In essence she hasn’t had access to her own money why for 2 weeks now!! Do you think that is acceptable?

• 
  Soup Dragon (@SoupySoupySue) reported 5 minutes ago

  @santanderuk @TSB Is Santander down at the moment? I can't log on to online banking and my card won't work on the chip or with the pin. Either in a shop or at a cash machine.

• 
  LouL (@LouiseLight1) reported 8 minutes ago

  @santanderuk @1d1Ps Mines saying server can’t be found??

• 
  Joanna wight (@DieselbaxiWight) reported 8 minutes ago

  @santanderuk holding for ages. Trying to do payment. Terrible service. Can anyone help please

• 
  Richard Truscott (@rtruscott) reported 10 minutes ago

  @santanderuk why is it impossible to report a lost or stolen credit/debit card when you’re abroad & not using your uk mobile phone number so can’t receive code to log onto online banking?

• 
  John Kirby (@csljohnkirby) reported 11 minutes ago

  I have written "GBP Sterling Only" after the amount on every cheque I have ever written in the UK, and for the first time today, since first having a current account (Chequebook) aged 16 to now, I am 60, the @DVLAgovuk has rejected a cheque saying I have "it is competed incorrectly" stating that wording is not permitted and prevents them from accepting it as a valid form of payment. I have checked with @santanderuk and they said it is completely fine. In 44 years, it has not been an issue, and I think rather than the DVLA being so judgmental and making accusations that are false, they should be honest and say our preference is....

• 
  ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported 13 minutes ago

  @santanderuk @TSB HOW ******** AM I SUPPOSED TO DEPOSIT A CHEQUE WITH MY PHONE WHEN YOUR ****** APP DOESNT ******* WORK!!!!!!

• 
  Fiona Sands (@sands_fiona) reported 13 minutes ago

  @santanderuk @TSB First experience of using the new payment screens in the Santander Connect account to import a file with multiple payments. You have taken something that was world class and replaced it with something terrible whilst attempting to tell your customers that this is an improvement.

• 
  opinion8ed_dyke (@opinion8ed_dyke) reported 14 minutes ago

  1840 Fk #RoyalMail #RoyalFail. Fk @SantanderUK #BankOfSatan Both as incompetent as each other. Neither should be let near vulnerable people. TWO ******* MONTHS WITHOUT ACCESS TO MY ESA WITHOUT GOING INTO BRANCH BCS THE ***** CAN'T GET ******* CARDS AND PINS DELIVERED