Is Santander down in Hailsham, East Sussex, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hailsham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Nancy Sutcliffe
(@nancynibs) reported
So is @santanderuk down again? I have a business account and can’t open the app (since 2021) and now can’t access the website on my phone. What a shambles.
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Dr Zahra (Hamrang)Rattray 💙👩🏻🔬🤱🦄 💉🇪🇺💊🐈
(@z_rattray) reported
@santanderuk your customer service is shambolic. I have a new debit card I cannot use and cannot get through to anyone. I literally cannot buy anything as your banks are also shut.
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Ascent of the Amazon
(@AmazonAscent) reported
@santanderukhelp @santanderuk 3/4 At a point in my life when I need my bank acc more then ever. You kick me when I'm down. What do tell other banks when asked, why did #Santander close your account?
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Ed Gibson
(@Gibson_XL) reported
@santanderuk do your online customer service people have to handle more than 1 chat at a time? I'm just wondering why I keep having to wait 7 or 8 minutes to get a response with no idea if they've gone off to make a cup of tea or are still there?
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Hanisha
(@Hanisha_) reported
@santanderukhelp I HAVE DONE AND THERES SO RESOLUTION HOW DARE @santanderuk block my card!!!!!
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richard elliott
(@richy_elliott) reported
@santanderukhelp @santanderuk Any chance you can get your security team to contact me & to unblock my payment as was promised yesterday? Terrible customer experience...
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George Dollin
(@GDollinHistory) reported
@santanderuk lack of urgency in dealing with mortgages is awful and dealing with what on the face of it is a pretty minor issue, taking a week to send a "thanks for the message reply we'll reply soon" there's now just a month before the mortgage offer expires 🤦🏻
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Degen with a dog
(@georgiomic) reported
@danielbryantuk @HSBC_UK I see your HSBC Chat issue, and raise you “Try adding a payee by copying+pasting from another App into @santanderuk’s mobile App” 😑
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Clive Rockell
(@CliveRockell) reported
@santanderuk I can't think of a bigger own goal than advertising a new and attractive account - Edge - and then, without explanation, declining an application from a wholly reliable, solvent, longstanding customer. I'm looking a new bank today #appallingcustomerservice
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Andrew Carrier 🍸
(@AndrewCarrier) reported
…and mobile banking/app ‘ease’ (40%). I can’t speak for @santanderuk but I can’t believe *anyone* would switch to @HSBC_UK for any of those reasons. Their app is dire, customer service mediocre and online banking bare bones.