Santander

Is Santander down in Hailsham, East Sussex, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Hailsham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Hailsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Hailsham, East Sussex, England 11/20/2025 10:50

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (27%)

    Website (27%)

  3. Login (18%)

    Login (18%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ubuluc C (@ubuluc) reported

    had to give up after a 45 minute wait on hold this morning to speak to the fraud team....great customer service @santanderuk..... ⌚

  • gilmac1975 Matt G ⭐️⭐️Champions of Europe (@gilmac1975) reported

    Currently been on hold to @santanderuk for 48 mins to their number for existing mortgage customers. Shocking service as I obviously have nothing else to do with my life

  • OnTheFenceDev On The Fence Dev (@OnTheFenceDev) reported

    Just realised that the @ProtonVPN Android app has split tunnelling 😯. I use this on my PC to get Teams and Remote Desktop working in a stable manner. On my phone I can now use the @santanderuk app without having to drop my shields. 👍

  • heytoki10 Hector (@heytoki10) reported

    @santanderuk call waiting times are ridiculous. What a poor customer experience.

  • SarahPa58703798 Sarah Parkes (@SarahPa58703798) reported

    @santanderuk please could someone help to content me to the stafford Uk branch. Been trying all day and I either get cut off or on hold for over 35 minutes! Very frustrating

  • stevejdurr Steve Durr (@stevejdurr) reported

    @santanderuk I've recently opened an account but on day 1 the access was blocked. I've tried calling several times but when I get transfered the phone just rings and rings, I lasted an hour on one occasion. I've tried again just now and phone just kept ringing, no answer at all

  • hill7kevin Kev Hill (@hill7kevin) reported

    @santanderuk been trying to speak to your mortgage department for 2 days!! Been on hold listening to that awful music, apologising for keeping me waiting and promising me you will put me through!!@santanderuk #shocking call centre

  • Coatbridge_FC Coatbridge Football Club (@Coatbridge_FC) reported

    @santanderuk @santanderukhelp we are a grassroots football team in Coatbridge and desperately trying to open a bank account & been declined because our constitution. You won’t tell us what the issue is with the constitution. This constitution has been approved by @ScottishFA!

  • euan_foster Euan Foster (@euan_foster) reported

    @santanderuk you're customer service is terrible. Two hours on hold and noone has picked up

  • andrewdey1973 Andrew (@andrewdey1973) reported

    @santanderuk Is there a problem contact today at Santander as no live talk and been on hold for nearly 50mins now. Not good when got client waiting for new mortgage.