Santander status: access issues and outage reports

Problems in the last 24 hours in Grimsby, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grimsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jools Parker (@joolsparker) reported 5 minutes ago

  Appalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.

• 
  Peter Oakley (@agentoakley) reported 9 minutes ago

  @santanderuk Hello, yes and they have submitted the data to Santander but came back as didn't meet t&C's despite Santander agent confirming that I had. Think error in the data they submit as my acc. wasn't open properly for 3 weeks. I have all the agent chat msgs+ call logs

• 
  Sheila kirkby (@kirkbysheila28) reported 13 minutes ago

  @santanderuk @JamesHassett1 Give him access to his money imagine if your account was restricted and you had young children 😳a couple of weeks ago you restricted access to the app just because I was a victim of fraud instead of helping you punished me because I couldn’t move money from one account to the

• 
  Luddski 71🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Hullfcmike1971) reported 14 minutes ago

  @TSB as a long term customer, if @santanderuk come anywhere near my account, I’m gone!

• 
  Andrew Bates (@AndrewBate13285) reported 18 minutes ago

  Still waiting for @santanderuk to help me with a couple of simple questions I sent them 5days ago. Live chat asks you to leave your questions but never reply Wasted many lunch breaks on hold. They still view me as a nuisance for having the audacity not to know everything

• 
  AnnRaj (@anandhichetlur) reported 22 minutes ago

  @santanderuk not able to access the account online. can you help pl

• 
  PalmerDhiraj (@DhirajPalm9776) reported 27 minutes ago from Harrow, England

  @santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?

• 
  Mick Holds the Line (@Mickandhismusic) reported 29 minutes ago

  @santanderuk I have told the payers to use my different names for my business account (they vary slightly). I would not disclose here but could in a DM. But the weird part of this Santander issue is this glitch has only been occurring for 12 months. I have had this account for 22 years!

• 
  Tyler (@Empty_With_You) reported 33 minutes ago

  @santanderuk It’s not even the lack of advanced notice (which is horrific) it’s the fact that I’ve apparently not had access to my money since 18th yet nothing has been said to me, nor does the app reflect this. I’ve called the number & that hasn’t helped. I’m switching my bank.

• 
  cookaburra (@weyheylad) reported 34 minutes ago

  @santanderuk I can't seem to do this could you send me an email address please to contact you as in branch can't seem to help . The email sending the voucher is not replying and time is marching on I do not want to lose the voucher