Santander status: access issues and outage reports
Problems detected
Users are reporting problems related to: mobile app, transactions and withdrawals.
Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Grimsby, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Grimsby, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grimsby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at Santander
Santander is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Dorrington (@TheParentGame) reported@santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?
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Laura odell (@lauraodell13) reported@santanderuk I have been trying to contact customer service for a few days now, my account has been blocked. Please can someone contact me asap
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Bonnie🫡and Clyde 🏴 (@ElznGaz) reported@santanderuk have you a problem updating balances after transfers ?
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Adam Wilpappi (@wilpappi) reported@santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬
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Michael Cleaver (@macleaver7) reported@santanderuk has the worst customer service I’ve ever dealt with…..
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dazz ii am (@dazzgedd73) reported@MrMikeStanton @santanderuk Terrible Bank, over 40 Years been with them, time to leave
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Francis Kinsler (@fdkin1) reported@santanderuk branch in Oxford. More like a coffee shop than a branch. Directed upstairs to wait and left for ages. This does not add value to the end customer. Wtf have you done? 🤔🙄😔😡
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AP (@andyparsons3) reported@santanderuk I was expecting that response, and I get to pay for the poor service too with a monthly fee yay!
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Edward Terry (@iamedterry) reported@santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).
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Laura odell (@lauraodell13) reported@santanderuk I have tried phoning and have sent a few emails and still no response. Please please can someone give me a message. My account is locked and I need to be able to access it asap