Santander

Is Santander down in Grantham, Lincolnshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grantham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grantham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grantham, Lincolnshire, England 10/27/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (37%)

    Website (37%)

  2. Mobile App (32%)

    Mobile App (32%)

  3. Login (16%)

    Login (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaJTaylor76 Emma Taylor 💙 (@EmmaJTaylor76) reported

    @santanderuk Trying to redeem free student Railcard but system error won't let transaction complete. Is there an issue ATM?

  • conorgsmyth Conor G. Smyth (@conorgsmyth) reported

    @santanderuk have to admit that your customer service/support is pathetic. Yes, accept cyber security is a challenge, but if your systems/ algorithms are going to deny account access ensure online support is timely/accessible. 75 min wait, 4 staff & cut offs are not acceptable!

  • ianjamesdavies Ian Davies (@ianjamesdavies) reported

    Hello again @santanderuk. After spending more than an hour on hold last week I was provided some details to pay into a mortgage account that don’t work with bacs transfers. Do I need to repeat the whole process again, or can someone get in touch with me to correct the error?

  • EmmaJTaylor76 Emma Taylor 💙 (@EmmaJTaylor76) reported

    @ellieC_williams @santanderuk Spoke to the Railcard peeps. Their site is going through an upgrade so apparently some people are having issues. They advised calling to set up. I'm going to give them a call on Monday

  • raystratman Ray 🦅 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@raystratman) reported

    @santanderuk Holding on phone forever listening to music. 45 minutes now. Transferred from one person to another. Very simple query to help line. ‘Help line’? Nobody seems able to help without passing on to someone else. This really is the most incompetent organisation!

  • squishybugbutt Gina (@squishybugbutt) reported

    @Sony why did I get an 'new login' email then 4 minutes later you let 6 purchases out of my card and my partners card EACH? If there is a new login why dont you wait before you let £100s go!! @santanderuk

  • HarringayBirder Harringay_Birder (@HarringayBirder) reported

    @santanderuk Found a credit card in the park this morning. Do you want me to let you know when I’ve cut it up (as your website advises)? Because I can find no way of doing so

  • S44235689 Niall S (@S44235689) reported

    Dear @santanderuk trying to change my address online. New address is 140years old but you cannot find it. Chat - not working Phones - closed Printable form - no printer. This after freezing my account a couple of weeks ago.

  • duncanbudd Duncan ダンカン (@duncanbudd) reported

    @santanderuk trying to send you a phishing email I received but it bounced with an error about a poor MTA reputation. Looks as though you have blacklisted my IP address 🤷

  • naydottboggno n (@naydottboggno) reported

    @santanderuk are there problems with setting up standing orders today?