Santander

Is Santander down in Grantham, Lincolnshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grantham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grantham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Grantham, Lincolnshire, England 01/22/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kane_tabitha ThaliaTheWriter (@kane_tabitha) reported

    @santanderuk Rubbish customer service. On hold for over an hour! How is that ok!

  • ZeroToCook selina (@ZeroToCook) reported

    @santanderuk I’ve been on the phone waiting for you to sort my urgent issue for 1 hour. What staff are you talking about?? Genuinely Terrible customer service

  • Sun18000 $un❤️ (@Sun18000) reported

    @santanderuk on hold to you for ages and then when you finally answer you breach GDPR on another customer! Then when you realised you got the wrong customer you just hung up on me!! Wow. Would appreciate a call back please. Thank you.

  • KernotTom Tom Pepper-Kernot (@KernotTom) reported

    @santanderuk Im moving my mortgage. You're no help. I'm waiting on the phone for 30mins. I cannot log online to get any info as i dont have a bank account with you. Useless.

  • peastonprice Andy Price FRSA FHEA (@peastonprice) reported

    @santanderuk Tell you what @santanderuk get someone to answer the telephone on your help line!

  • chrisctturner london City events (@chrisctturner) reported

    @santanderukhelp @santanderuk the worst customer service ever #avoid

  • RPKT12 RPKT1 (@RPKT12) reported

    Been waiting for somebody to answer my call from @santanderuk for well over one hour now. When somebody did finally pick up, the call was disconnected (not by me). Very frustrating - is anybody working today there? No branches open locally either any longer.

  • Girl4Music Girl4Music 🦋 - She/Her (@Girl4Music) reported

    @santanderuk What’s going on with the mobile banking app? Every time I try to authorise payment for an online purchase it’s telling me the session has timed out so I can’t authorise it. Is the app down for maintenance?

  • JohnDougherty8 John Dougherty (@JohnDougherty8) reported

    @santanderuk Please help. I need to change the Direct Debit for my mortgage payments. I've been on hold for over 25 minutes. The chat button on your website doesn't work. I can't find anywhere on the site to set up a new DD. What do I do?

  • peastonprice Andy Price FRSA FHEA (@peastonprice) reported

    @santanderuk Three days trying to get through to get my account online account unblocked! Terrible customer service..