Is Santander down in Grantham, Lincolnshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Grantham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grantham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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KJ Villa
(@KJVilla88) reported
@santanderuk You seem to have some of the worst customer service out there. Impossible to get through on the phone - I’ve had several 30+ min waits and still not been able to speak to someone. And the chat bot is terrible with no real advisers. Just awful.
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Natasha
(@NatashaWatkins1) reported
@santanderuk put a block on my #internetbanking due to some ‘strange activity’…happy to know that they react quickly to that type of thing ✅ However, I’ve now been on hold for 1hr 17 mins, waiting to talk to someone. This is very very poor @santanderukhelp #CustomerService
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Holly Wimbridge
(@HollyWimbridge) reported
@santanderuk @santanderuk I’d like to know why I’ve been waiting 2 weeks for a call back from your complaints and investigator team after having all of my money stolen, customer service at its finest
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🌈🏳️🌈Chrissy Lake🏳️🌈🌈
(@TheWatersOfLove) reported
@timex Though @santanderuk, this could be your problem too. I am finding quite a few merchants online don't accept my Mastercard debit card. This is unacceptable, I think I have to change banks.
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Ava Ross
(@AvaRossWrites) reported
@skyejromance @bancosantander @santanderuk This is horrible! I hope they fix this soon.
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christeljacques
(@christeljacques) reported
@santanderuk been asked to call your security team to verify transactions but it's impossible to get hold of anyone: been on hold for 30 minutes!
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Neil Perry
(@NeilRPerry) reported
@santanderuk Good afternoon, I've just tried to make an appointment at your St Andrews Street branch, Cambridge. I've been told next available appointment isn't for 11 days. Trying to help my daughter open student current account online but your website won't let us complete. @antanddec help!
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John
(@johnineurope321) reported
@santanderuk hello, I need a one-off cheque, is this something your staff in branch can help with? I haven’t owned a cheque book in 20 years and I don’t need a whole new cheque book.
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Tom Pepper-Kernot
(@KernotTom) reported
@santanderukhelp I signed for the fixed 5 yrs. but now, no one wants to speak to me. It's @santanderuk fault. I have lodged a #complaint. I havnt received a call from your complaints team. I desperately need support from you!
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Harry Makepeace 🇬🇧
(@SgtMakepeace) reported
@santanderuk I want to speak to an agent to check all is well with my account. I cannot get through to ANYONE. This is so stressful and difficult. The number on your bot is unobtainable. What a terrible service.