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Santander

Santander status: access issues and outage reports

Some problems detected

Users are reporting problems related to: mobile app, login and transactions.

Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Grantham, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Grantham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grantham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Santander

Santander is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Navigator429
    The Navigator (@Navigator429) reported

    @santanderuk hi. You’re impossible to contact! I need to email you or speak to a human but I can’t get past your useless AI bot.

  • cp_ma24524562
    Chris May (@cp_ma24524562) reported

    @santanderuk #santander can you image a bank with no customer service support? Send messages in the app, but don’t let you upload information. From a customer who went through advanced security for my last transaction 🤯

  • aSimonDavies
    Simon (@aSimonDavies) reported

    @santanderuk how does a customer contact you about a stolen card when your phone centres are closed?

  • MattsterT3
    Mattster (@MattsterT3) reported

    @santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!

  • lemanie33
    melkay🖤🖤🖤 (@lemanie33) reported

    @santanderuk why are you emailing me whenever I spend on my credit card...YOUVE USED 90% OF YOUR LIMIT..... yes!! I kno!!! Its my card, its for using, as long as I pay it every month wtf do you care ? Infuriating . Stop it or i'll switch away

  • technicslover
    Technicslover (@technicslover) reported

    @nickkeca @santanderuk blocked my credit card for buying something from a supplier I'd used before and I authorised it with my fingerprint on the app. They still thought it was fraud. Then took hours to sort out. I need a new credit card provider as this is just over the top ****.

  • AndrewBate13285
    Andrew Bates (@AndrewBate13285) reported

    Before I go full throttle over @santanderuk and the awful service they provide please do not take my word for it all. READ A FEW REVIEWS ON @Trustpilot first.

  • intelcymru
    ∆ (@intelcymru) reported

    Sick Sikh seek help @santanderuk

  • KevinBa07776436
    Kevin Baker (@KevinBa07776436) reported

    @gray_schofield @santanderuk This is typical poor service from banks. I used to work in an FCA regulated financial organisation and deal with Executive Complaints. Come on Santander do the right thing. Open the accounts, uphold the complaint and pay compensation

  • jonathoncloud1
    Nigel Burger (@jonathoncloud1) reported

    @santanderuk message sent, but not holding out much hope as you have managed to ignore all recent emails ever since you offered compensation following your errors.