Santander status: access issues and outage reports

Problems in the last 24 hours in Grantham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Grantham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 6 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  726 Green Line (@726Line) reported 8 minutes ago

  @santanderuk @TSB I certainly won't be banking with Santander. Your customer service leaves a lot to be desired. I had an absolutely appalling experience with your organisation when my late wife died. Your CEO comes across as hopelessly out of touch!

• 
  Mick Holds the Line (@Mickandhismusic) reported 10 minutes ago

  @santanderuk when are you going to Reinstate your Online Customer Alerts for when a new Credit arrives in our ac? I asked this Q two years ago and all I got was ‘yes we’re working on it’. The ‘you’re overdrawn’ alerts still come through unfailingly. Really poor from Santander 👎

• 
  Mick Holds the Line (@Mickandhismusic) reported 14 minutes ago

  @santanderuk hello . Why have you stopped giving business account alerts when large credits are made to accounts? Yet you still give alerts for entering an overdraft or debit balance amount ? This was a VERY good service Satander did . And a VERY ANNOYING decision to stop it!

• 
  steven jackson (@Archtech_design) reported 16 minutes ago

  @santanderuk my partner has asked that I reach out as she doesn’t have X She reported her card having suspicious activity & blocked! Her closest branch is 10miles away! She has been waiting for her card for 10 “working days” two wks in the real world! No card, no local bank?

• 
  jaredowens (@jaredowens36629) reported 16 minutes ago

  @santanderuk is it possible for you to permanently block all online/card not present transactions for a debit card if a customer requests it?

• 
  Gideon Carroll (@gideon_carroll) reported 18 minutes ago

  @santanderuk @TSB You are not changing @santanderuk. I am having a nightmare with your telephone banking. Can someone in social please help me?

• 
  Cevat Cam (@erkul_cihat) reported 18 minutes ago

  Despite this, £40 was charged on June 15 and £50 on June 16 — a total of £80, even though we followed all procedures. Still no response or support. This is unacceptable. @TfL @santanderuk @santanderukhelp – please investigate and assist.

• 
  MH (@MhMyxacc444) reported 24 minutes ago

  @LDNNI2024 @santanderuk @TSB I’ve made 2 complaints. No ref numbers for either of them and coming up for a month of no access to by online banking. They are a **** show

• 
  Approved Roofing (@ApprovedRoofing) reported 24 minutes ago

  @santanderuk @TSB Why have you blocked peoples bank accounts? Why have you blocked peoples bank cards? Why can people not access their own money? Why have you frozen business accounts with ZERO warning? You have already admitted you have made 3 mistakes and yet STILL refuse to release th funds and open the accounts. I am trying to close the accounts and cannot as you will not allow it. Meanwhile I cannot access a penny. Disgrace.