Santander

Is Santander down in Fraserburgh, Aberdeenshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Fraserburgh, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Fraserburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Fraserburgh, Aberdeenshire, Scotland 12/18/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (26%)

    Login (26%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AyresSmith1 Carl Ayres-Smith (@AyresSmith1) reported

    @santanderuk why can’t I get hold of your fraud team 24/7! I need to block my card. And also my card is not visible on the app for me to cancel it! Help

  • dancinginshado Tashmia Owen FRSA (@dancinginshado) reported

    @santanderuk being the bank that was of little support to the woman who had her money stolen via her phone whilst she was in the gym.

  • exactlyaron Aron (@exactlyaron) reported

    @katebevan The bigger issue seems to be that with @santanderuk you just need a OTP to register a new device. The 'personal ID' required to generate the OTP is the card number - if that's been changed you can find it out using full name, D.O.B and post code all on a driving license.

  • chrisby81 Chris brooks (@chrisby81) reported

    @santanderuk my son has lost his card and we are unable to access his online account, I tried calling but you won't handle out of hours, please explain what we should do to block his card? I find this shocking that we have no means to do thuis with you

  • Kerri_Nicholls_ Kerri Nicholls (@Kerri_Nicholls_) reported from East-The-Water, England

    @Rule_ette_Out @santanderuk Introduced a time delay so gambling transactions will still be blocked for 48 hours after the request to remove the block. The feature before was pointless!

  • MarkBurleyUK Mark Burley (@MarkBurleyUK) reported

    @santanderuk Why is it impossible to speak to anyone there - appalling customer service been on hold for hours today

  • JustJevens jacky stoobs (@JustJevens) reported

    I think @santanderuk's digital banking services must be the worst of all the UK banks. Must make it so hard for their customer service teams. Needs serious overhaul.

  • SJ_Harris Simon Harris (@SJ_Harris) reported

    @santanderuk Spent 45 minutes waiting in branch to make a money transfer because they are on hold to your own internal team!!! Absolutely ridiculous. Shocking service! Had to abandon and will have to go through the same debacle no doubt tomorrow!

  • AllyLlorente Alejandra Llorente Tascon (@AllyLlorente) reported

    Trying to get hold of anyone @santanderuk is impossible. Card blocked due to suspected fraudulent transactions on my account and nobody picks up the phone. Went to the branch to be told they couldn’t help and I had to call the helpline. Absolutely useless! 😡

  • 1c2s3p 1c2s3p (@1c2s3p) reported

    @santanderuk gets my wooden spoon for abysmal customer service 🥄