Santander

Is Santander down in Framlingham, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Framlingham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Framlingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Framlingham, Suffolk, England 12/06/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jeremyiwhite Jeremy White (@jeremyiwhite) reported

    Help @santanderuk You seem to have set my statements to online only without asking me and the IOS app option to go back to paper doesn’t work. What do I do?

  • PaulEvans007 Paul Evans (@PaulEvans007) reported

    @santanderuk Why is your telephone service so abysmal? After a 25 minute wait listening to the usual patronising messages and nauseating muzak, I’m answered by someone so rude and disinterested that I realise I’ve completely wasted my time. Do you hate your customers that much?

  • Kelly53939907 Kelly (@Kelly53939907) reported

    @santanderuk my son is away from uni for the first time. His student account is still not set up. Keeps calling, on hold for ages then gets cut off. Can anyone help??

  • amyflitney Amy (@amyflitney) reported

    @santanderuk after 2 calls this morning totalling an hour, I was told to go into branch to unlock my account. Branch says no, call the same fraud number I called before. Fraud number says he’s, branch should have been able to help. Perhaps your teams could talk to each other?!?!?

  • MrT_1965 MrT (@MrT_1965) reported

    @santanderukhelp @santanderuk @santanderuk I cannot believe this conversation. I cannot get an answer. As I said earlier, feedback is not going to help me. I need to speak to a human.

  • adewass adrian wassell (@adewass) reported

    @santanderuk @santanderukhelp will you ever answer? been on hold for 40 minutes because you think I am a fraud victim!!! I was trying to by a car from @CazooUK. I cannot even access the app now, idiots!!

  • HoqueAz Az Hoque (@HoqueAz) reported

    @santanderuk sort your customer service wait times out..3hours over 7 days is CR@P!

  • DasPhotoLondon Das-Photography (@DasPhotoLondon) reported

    @santanderuk Mortgage statements ordered 3 times but didn’t get delivered. We need these urgently to declare Swiss taxes. Can you please help? Long queues on the phone, when I was in London they refused to fax/email it to one of your local branches.

  • MrT_1965 MrT (@MrT_1965) reported

    @santanderukhelp @santanderuk So after all this correspondence I still have not got a solution my problem. Absolutely awful customer service

  • dianepar Diane Parish🇪🇺🇨🇾#RejointheEU (@dianepar) reported

    @santanderuk absolutely disgusted that I am left without access to MY funds. A block placed on my account on 2nd September as they wanted proof of residency etc. Papers requested were provided and block lifted. Further paperwork required and another block placed with no notice