Santander status: access issues and outage reports

Problems in the last 24 hours in Framlingham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Framlingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rhoda roberts (@adhorstrebor) reported 31 seconds ago

  @santanderuk when an elderly disabled housebound person needs help to get logged into your app and the nearest branch is 20 miles away, why do you not provide support to visit at home?

• 
  . (@Midnight_x83) reported 4 minutes ago

  @santanderuk It's been four hours since your chat not said they were passing me to a customer service rep to join the chat....still nothing

• 
  Shirley (@SJacks61) reported 5 minutes ago

  My husband died. The administration is difficult at the best of times (and these are my worst of time) but @santanderuk has been superb and @HSBC_UK absolutely awful - they could learn so much from Santander.

• 
  Nigel Burger (@jonathoncloud1) reported 6 minutes ago

  @santanderuk message sent, but not holding out much hope as you have managed to ignore all recent emails ever since you offered compensation following your errors.

• 
  ADUK2025 (@ADUK2025) reported 8 minutes ago

  @BROKENBRITAIN0 My bank app wants this from me to use it already. @santanderuk They can **** off.

• 
  Mr Eko (@MrEko_Lost) reported 12 minutes ago

  @hnjsamuels @santanderuk @santanderuk rubbish service

• 
  marcus marritt (@marcusmarritt) reported 13 minutes ago

  @santanderuk ... thank you so much 4 locking me out of my business account so clients cannot pay me. Nice one. I now have to wait 5 working days for your shite to allow me to be paid for work I did months ago. You are the exact reason why it is so f***ing hard to be self employed

• 
  Emily (@EmilyPearson6) reported 17 minutes ago

  @santanderuk is there an app issue? Just made a transfer into my account and it’s not showing

• 
  knappster29 (@garryknapp8) reported 19 minutes ago

  @uniiqverse @santanderuk Don’t move to nationwide , worst customer service ever , messed my move dates up , just horrible people to deal with if you can get past the bot

• 
  fiona landmann (@fifi758) reported 20 minutes ago

  @santanderuk so almost week 3 of trying to get my issue resolved, phone calls, messaging, emails still nothing ! A complaint was raised by one of your colleagues last week and now I have a wall of silence? Somebody please respond ?