Santander

Is Santander down in Framlingham, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Framlingham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Framlingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Framlingham, Suffolk, England 12/08/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • alexarcher90 Alex Archer (@alexarcher90) reported

    @santanderuk @santanderukhelp just sat in your Ipswich branch like a lemon for half an hour. Had an appt at 12:15 that I have been trying to arrange for weeks due to no availability and when I finally book an appt, you can’t be bothered to turn up? Cracking customer service 👍🏼

  • waqp12 alison gregory (@waqp12) reported

    @gatwardian @santanderuk I had card issues at 12-12.30 today both contacless and pin. Even logged onto mobile app whilst in the shop!

  • MickDickinson BuzzedUp (@MickDickinson) reported

    Over recent weeks I have moaned a lot about the rubbish 'customer service' I got from certain banks and financial service providers. I want to praise @santanderuk for their superb online mortgage system, I changed to a much improved deal today. Excellent UX.

  • najmab Najma (@najmab) reported

    @santanderuk my business account access has been blocked all afternoon!! I’m on my fourth phone call having waited 15 min each time already with no answer this afternoon. I need URGENT Access!!!!!

  • holly1977_holly Holly Daglish (@holly1977_holly) reported

    @santanderuk great customer service over the last few months and particularly today! 🙏🏻

  • Jaymez_m_ Jamie (@Jaymez_m_) reported

    @santanderuk your app is down more than Norwich

  • Xris1983 xris1983 (@Xris1983) reported

    Not impressed with @santanderuk in palmers green who let two people push in front of me! **** customer service means I'll be moving my money elsewhere!

  • DanielleRobson2 Danielle Robson (@DanielleRobson2) reported

    @santanderuk this is a joke my partners card has expired on the 31st of October she has not had a new card, she cannot order one online as it says sorry technical error, she rings and gets told its busy then after 20 mins she just gets put on a never ending ring what's going on

  • Riddim_Ryder_86 Riddim Ryder (@Riddim_Ryder_86) reported

    @santanderuk Great customer service team you have on the phone and complaints department.... NOT! Worst bank I've encountered! Rude *** staff!!

  • crueboy666 A (@crueboy666) reported

    @santanderuk terrible customer service, cash left in machine, no answer on phone, branch can’t help, I assume the bank keeps my money then?????????