Santander

Is Santander down in Framlingham, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Framlingham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Framlingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Framlingham, Suffolk, England 03/06/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (13%)

    Transactions (13%)

  3. Website (13%)

    Website (13%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tirgans Tirgan Saadatzadeh (@tirgans) reported

    @santanderuk shocking handling of my partner’s complaint from your customer service department. Her business account has been blocked for 3 days and 12 calls later still no explanation. Your customer representative even said “Because I’m working from home, I can’t transfer your…

  • abi__faulkner abi f (@abi__faulkner) reported

    Santander have the shittest customer service you could ever imagine 🤬 @santanderukhelp @santanderuk

  • tazjrd Jim Davis (@tazjrd) reported

    @santanderuk terrible bank. App closes you out so you cant switch screens to check payment information etc

  • iAnishPatel Anish Patel (@iAnishPatel) reported

    @santanderuk I am call to customer service since 1 hour on hold. Is this normal?

  • N01676 Norman Whitaker 01676 (@N01676) reported

    @santanderuk YOU ARE DELIBERATELY STOPPING ME FROM INVESTING. I HAVE PASSED YOUR FIRST SECURITY TEST AND THE SECOND SECURITY TEST TWICE AND YOU STILL ARE REFUSING TO PAY WHAT I REQUESTED. I AM ALSO 15 MINUTES HOLDING ON FOR A REPLY FROM YOUR CUSTOMER SERVICE. THIS IS NOT SERVICE.

  • hoodypete182 Peter Williams (@hoodypete182) reported

    @santanderuk @bancosantander been on hold waiting to speak to your security team for 1hr 30mins so far! Terrible service in an emergency :(

  • francescrook Frances Crook (@francescrook) reported

    @santanderuk Blimey you make it hard to open an new account. Branch is too busy to help. Phones just cut off. Chat function is a machine. Is there anyone there?

  • AnnaPounds Anna Pounds (@AnnaPounds) reported

    @santanderuk I need a sort-code for my new mortgage but can't get through on your phone lines. Can you help?

  • OnTheFenceDev On The Fence Dev (@OnTheFenceDev) reported

    Just realised that the @ProtonVPN Android app has split tunnelling 😯. I use this on my PC to get Teams and Remote Desktop working in a stable manner. On my phone I can now use the @santanderuk app without having to drop my shields. 👍

  • alan_gibbons Alan Gibbons 🇺🇦 (@alan_gibbons) reported

    @marshalla99 @VirginMoney Since Virgin took over, the service and app has gone ridiculously poor. Need to change banks. My @santanderuk is perfect in comparison!