Is Santander down in Framlingham, Suffolk, England?
Some problems detected
Users are reporting problems related to: mobile app, transactions and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Framlingham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Framlingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Santander
Santander is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Transactions (13%)
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Website (13%)
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Login (11%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie
(@saaalliso) reported
@MorganBroadcast @santanderuk you should be ******* ashamed of yourselves for putting the blame of this criminality on the VICTIM and for, when you are more than capable of helping, have done absolutely nothing other than show you don't actually care jack **** about your loyal customers 🖕
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🪷 Karen May 🪷
(@KarenMayNUW) reported
@MorganBroadcast What an absolute mare. I am so sorry you had to go through this and not getting the support. @santanderuk are shocking - we have 2 major complaints being investigated at the moment, and both with the ombudsman. I hope someone pulls their finger out and sort this out for you 🤞🏼
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Paul Gallagher
(@Paulgall88) reported
@MorganBroadcast @santanderuk Most modern banking apps have the pin available in the app under manage cards. If they were able to move money they probably had access to your banking app
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sally🌻🇺🇦😷#FBPPE 🇪🇺
(@Kinsal2) reported
from
Chester-le-Street, England
@MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.
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Geordie at heart 💜#togetherdeclaration
(@gayle45) reported
@MorganBroadcast This is just terrible. Completely violating. Then for the bank to accuse you of negligence, is the icing on the cake! @santanderuk do better! Sort this out.
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AnniEE C
(@onyablue) reported
@MorganBroadcast My god Thts awful @santanderuk you are disgraceful
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weeDesbhoy
(@ThomasC44047913) reported
@theophilus21C @santanderuk You can access your card pin from the phone app. And yes, anyone who can access or clone your smart phone, IS YOU, to the bank. Don't know if its all banks, but defo Santander. Could tell you a few horror stories about that particular banks ' fraud prevention' decisions.
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N.I.C
(@nic_i9876) reported
@MorganBroadcast @santanderuk @VirginActiveUK Did you have face recognition switched on for your banking app too? If so and they had a way of getting through this, perhaps a pic of you? They could then access your banking app, get your pin from within that, and receive any calls they need to change your banking details
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Joanna Hastings
(@Flying_Trunk_) reported
@MorganBroadcast @santanderuk @VirginActiveUK This is SO awful. I'm so sorry.
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💧Chris Murray
(@Chris_Murray48) reported
@MorganBroadcast @santanderuk I use a 6 figure pin. But it doesn’t help if it’s so easy to get the bank to send a “reminder”.