Is Santander down in Folkestone, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Folkestone, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Runa Crossing
(@MortisIsland) reported
@_fadgie_ @santanderuk I work in a retail park and have had customers have to leave their shopping in my store and others because their Santander cards aren't working 🙃
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Rory Fleming
(@Rorflem) reported
@BBCNews @SkyNews have you been made aware of the issues customers with @santanderuk card payments both contactless and chip and pin. Any other banks affected?
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Utd_Homer
(@homer_utd) reported
@santanderukhelp @santanderuk I've now been cut off 8 times including once when finally getting through to speak to somebody and they didn't the basic customer service to call me back when it was them who lost the call???
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Chris Yapp
(@chris_yapp) reported
@santanderuk Your Mastercard down today. What's the problem?
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Tequila Sunset
(@Giffendulum) reported
@santanderuk hello! If I've been scammed by someone, is there a way you can help get me that money back from their bank account, or report the bank account so they cannot do it to someone else?
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Jade Barnett
(@jmfcampbell) reported
Me: *Tries to purchase clothes in shop @santanderuk: *card blocked Santander: *use our online forum to help you restore access Santander online: We dont’t understand, call us to restore access Santander call: *Call wait time is over 2 hours Ahhhhhhhhhh 🤬
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David
(@cogitoergosumok) reported
@rupertclash @santanderuk I'll be voting with my feet soon too. Terrible bank and rubbish customer service.
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Adam Roberts
(@BoltonTerrier) reported
Seriously @santanderuk??? First you block my card, second you don't answer the phone and no online chat. Not good enough!
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Duncan Jones
(@duncgreenfinger) reported
Absolute joke @santanderuk I’ve been on the phone 53 minutes first time, no response. Second time 43 minutes, connected but no one picked up. I have a issue with my card and currently while out at the shops
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pam
(@pammadbutkind) reported
@santanderuk why on earth don’t you acknowledge card issues on here ??? Poor customer service