Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 02/23/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ali_howse Alison (@ali_howse) reported

    @santanderuk "easy access" ... you have blocked me "for security reasons" for trying to withdraw my own money. ******* joke.

  • jimgerakaris Dimitris Gerakaris (@jimgerakaris) reported

    @santanderukhelp @santanderuk You have the absolute worst customer service ever. Or at least until I have to deal with a worse bank

  • poff057 PoofPoff057 (@poff057) reported

    @santanderuk Awful queues in your Canary wharf branch. Noone on the front desk and only 1 cashier.

  • Reeaz76 Reeaz (@Reeaz76) reported

    @santanderuk my elderly mother goes to your branch asking for help. She got fobbed off by your staff. Mum was worried about a transaction on her account, she was told to contact the shop. She wanted to open a savings a/c, and told to come back in 2 weeks. Really unhelpful staff.

  • m18ck michael brooks (@m18ck) reported

    @santanderukhelp @santanderuk 22 days today with no bank account and no access to any money you are a joke Santander

  • dave28263 Dave (@dave28263) reported

    @santanderuk Can’t get any help of these people cutt me off about 6 times had me on hold for about hour n half and then cut me off again worst bank I have come across

  • dave28263 Dave (@dave28263) reported

    @santanderuk tried to call them and keep getting cut off waiting in the queue no point even asking this bank for help

  • hareandgoose Dr Jack of all Trades 💙 (@hareandgoose) reported

    Banks expecting people to spend hours on call to get through to speak to ‘specialist’ advisors these days. Service just not good enough @santanderuk

  • DeanDowns71 Dean Downs (@DeanDowns71) reported

    @santanderuk terrible customer service!! On hold for an hour, still no answer

  • David_T_Evans Prof David Evans, OBE (@David_T_Evans) reported

    What an abysmal service experience with @santanderuk ! Weekday phone takes so long to get through. The infuriating BOT chat now has no records (lucky I took a screen shot) & weekend staff so depleted they can't action! Shocking! No wonder I want to close my account!