Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 03/21/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Website (25%)

    Website (25%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • gavinspringett Lord Gavin Springett 💙 (@gavinspringett) reported

    Lucy at the @santanderuk call centre is an absolute legend great customer service

  • Miss_Cakehead CAKEDEAD (@Miss_Cakehead) reported

    @santanderuk *help* boyfriend in critical care after being attacked, your emergency number being unanswered, need his card blocked ASAP

  • Ptolemy44417073 Ptolemy (@Ptolemy44417073) reported

    @mdecelis @santanderuk Block and report @mabel_xxi. It is a scam bot/sock puppet that posts falsified copy-pasta to try and lure people to a scammer.

  • mdecelis Michelle de Celis (@mdecelis) reported

    @santanderuk worse customer service I’ve ever experienced. Locked my account and no help whatsoever to unlock it. Telling me I need to go into branch. Thanks for nothing!

  • iconicbiscuits Iconic Biscuits (@iconicbiscuits) reported

    Just called @santanderuk business support. BEFORE reaching the waiting time (which was admittedly short), SIX MINUTES of menu. They're really stacking up the reasons to leave this year.

  • xemilyrooneyx Emily (@xemilyrooneyx) reported

    @TfL @TfLTPH @santanderuk Monday 2nd August I used your London Bikes at the Westfield branch. I paid for 1 bike and no codes I printed worked on several bikes. So I gave up - it was £2 wasted. Check my account today and on the 5th I am charged £14 extra. PLEASE FIX THIS!

  • OscarGest7 O (@OscarGest7) reported

    @santanderuk Genuinely one of the worst customer service experiences in existence

  • Gains_Malone Paul (@Gains_Malone) reported

    @santanderuk Hi guys. I'm in the process of buying a property in Spain. If i were to buy this in cash with the help of friends, is it possible to then remortgage the property with Santander to pay them back? (I don't have time to get a mortgage myself)

  • sophieavalon Sophie Slater (@sophieavalon) reported

    @rororomac @NatWest_Help Is that @santanderuk ? We were with them with bizbanking a year ago bit switched cuz they are meant to be terrible/the worst !

  • JESKirrane James Kirrane (@JESKirrane) reported

    @santanderuk No help whatsoever.