Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 12/02/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • IamBenDoc Ben Docherty (@IamBenDoc) reported

    @santanderuk I 100% know you don't care about this but after last night you've lost a customer. Did you take offence to me transferring my cash to @RevolutApp to save on your extortion or was it just my turn to be treated like my moneys yours and not mine? #BankHolidayMonday

  • lornacatherine1 Lorna Catherine (@lornacatherine1) reported

    @santanderuk I have been locked out of my online account after paying rent. I have called 4 times and each time been put on hold for 10 mins and then hung up on. I cannot get hold of my local bank and there is no help online. please fix your advice services

  • heritage_jo Glitter JoJo 💙 #FBPE #JohnsonOut (@heritage_jo) reported from Birmingham, England

    ... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they

  • sahidahmed79 Sahid Ahmed (@sahidahmed79) reported

    @santanderuk hello, I’ve set up future date payment via online banking but I need this cancelled. But your customer services advised future payment cannot be stopped but you will need to contact the retailer. But the retailer never picks up their phone. Unhappy bank cannot help!

  • BradleyTAllen01 Bradley Allen (@BradleyTAllen01) reported

    @santanderuk When will the option to pay your credit card online become available again? This has been down for quite some time now

  • NickMoyes NickMoyes (@NickMoyes) reported

    Disappointed that @santanderuk in Derby refused to certify my 18yr old's ID in order to open an account with another bank, despite her already being a Santander customer. So went to @LeedsBS who were much more helpful - thank you.

  • FGWay1 Vipul Patel 💙 (@FGWay1) reported

    @santanderuk absolutely brilliant service from Gary Groom at the Stevenage Branch to sort out the mess created by your online team who managed to freeze my account

  • SteveSayersOne Steve Sayers 🏴󠁧󠁢󠁳󠁣󠁴󠁿in🇬🇧=👍🏼 #Scexit👎🏼 (@SteveSayersOne) reported

    @santanderuk mobile app not working - gets through security then crashes.

  • emilylizzierose Emily Douglas (@emilylizzierose) reported

    @santanderukhelp Yeah perfect - thanks for nothing. 100% will be leaving @santanderuk asap. You've withheld my wages twice now - and this time i'll miss my rent payment. shocking customer service.

  • SimonWelburn Simon Welburn (@SimonWelburn) reported

    @SketchLisa @santanderuk Don’t forget to block such numbers.