Is Santander down in Folkestone, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Folkestone, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (31%)
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Mobile App (22%)
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Website (17%)
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Login (14%)
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Transfer (12%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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mancitygirl
(@Gill42413983) reported
@santanderuk Shocking service when trying to register my brothers death at your Kingston upon Thames branch on Saturday morning. No compassion, no empathy……
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Kirstie Kelly
(@kirstiekellyltd) reported
@santanderuk I can’t see my current account online or through the app. Is there a problem?
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Andrew Hunter
(@andrewjhunter) reported
@santanderuk I found the debit card of one of your customers. I tried to call to let you know (do the right thing you know) and your phone lines make me hold for 10mins to try and fail to report the card. Thank God I don’t bank with you myself! Awful service
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mancitygirl
(@Gill42413983) reported
@santanderuk “ look, just do it over the phone, that’s what we’d have to do anyway and we’ve got no appointments for three days” Jesus. Thank God I don’t bank there and thank God Mum And Dad in the 80s didn’t have to register the death and deal with this awful behaviour
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Simon B
(@SimonBulldog) reported
@santanderuk You are the worst banking service ever. I am disabled and homebound. I have been on the phone with your teams for 3 days and only after 3 days of calls being assured it would be sorted, I am now told I have to come into a branch. Absolutely pathetic. Customer lost.
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elaine murphy
(@ellie_may15) reported
@santanderuk how nice you have a new CEO… do u think he wud be interested in a customer waiting 6 working days for a call back from the mortgage dept?u say u want to help people.. absolute rubbish.. u want profit and that’s all u r interested in.. disgusting behaviour from S’der
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flygirl
(@ThorntonRigg1) reported
No @MaddiePlease1 doesn't have access to internet banking w you because you can't sort it. That’s the problem. That & your inability to accept that she has sent all documents you asked for & has moved house. And she's now a widow. #santandershambles @santanderukhelp @santanderuk
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Anna Banana 💙
(@Scottish_Banana) reported
@MartinSLewis Can't see on the app or the website how to change the @santanderuk limit
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AndrewJamesFilms
(@Cm2lm) reported
The customer service person on the phone (after about an hour of calls) couldn’t help me they said they didn’t know what to do. I’ve been with Barclays all my life. Maybe it’s time to change. I wonder if @santanderuk would like my business.
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Matt Tomkin - Tao
(@matt_tomkin) reported
from
Bury, England
Why can you apply for a loan, get a loan and have the money without speaking to anyone. Yet to pay it off you have to sit on the phone for 6 days with **** on hold music?? @santanderuk @NatWest_Help