Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Folkestone, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Folkestone, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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*** Michelle Sweeting (@Lez2BestFriends) reportedThat stupid @santanderuk chat bot is feckin USELESS! I can’t log onto my mobile banking, it says my details are wrong and they’re not… HELP!
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Oasis (@Oasisrvti) reportedAnother day of @santanderuk sitting on their arse doing **** all
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James Hassett (@JamesHassett1) reported@santanderuk Thanks. Can the people from customer operations not arrange calls? That’s what I was told by three of them.
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HonestHornet (@hornet_honest) reported@santanderuk Thanks for the apologies, it would be better if management knew we were thinking of leaving because we won't wait 20 mins every time we need to speak to someone with a problem that can't be resolved with a pointless chat bot or automated system.
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JayO (@jboixo4) reported@santanderuk now says they can’t refund me until the fraud is “confirmed” — which violates PSR refund rules. I’ve submitted info, I’m vulnerable, and this is day 4. @psrpayments @financialombuds I need help. #fraudrefund #psr #Santander
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Denny Crane 007 (@Denny_Crane_007) reported@santanderuk #fraud #phishing Had a call today from a freephone number ... main Customer Service number: 0800 3281328. Clearly spoofed. Debit card had been cloned and tried to defraud me. Red flag: THEY told me some details, instead of asking ME for security info. Beware !
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Steve Scarebear (@Scare158Steve) reported from Victoria, EnglandCant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.
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Eamon O'Donoghue (@Eamon_) reported@santanderuk This is not olden time with typewriters or carrier pigeons. We are on week 3 now, I'm still getting letters chasing me for payment and you still haven't sorted it. That is quite unacceptable and my little business has lost money as well as hindering ability to access credit.
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John Higham (@johnshigham) reported@santanderuk You are USELESS! Saturday on a bank holiday weekend & still no replacement debit card after reporting it lost on Monday morning. I have no means to replace my broken mobile phone because every online payment method other than debit card uses phone verification! 😡😡
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Jools Parker (@joolsparker) reportedAppalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.