Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 03/26/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • iowmillie Millie (@iowmillie) reported

    . @santanderuk been in Greece for a month and suddenly my card isn't working here. Everytime I try to get cash it just says transaction cancelled. Tried multiple ATMs. Is there a known problem?

  • ClaireN24742145 Claire Nicholls (@ClaireN24742145) reported

    @santanderuk I’ve tried to phone several times and I’ve tried the chat function on your website and still can’t get an answer …. How do I get to speak to someone?! Getting desperate here … Not good!!!!

  • willackerman123 Will Ackerman (@willackerman123) reported

    @santanderuk My mobile banking app is saying I’ve got no internet so can’t log in, yet here I am on twitter, I need to transfer some money pls help!

  • ywilkinson1 Yvonne wilkinson (@ywilkinson1) reported

    @santanderuk Hello are you still having problems with card payments

  • Scotthansekow Scott Hansekowitsch (@Scotthansekow) reported

    @santanderuk has something gone done, none of my cards working ???

  • Ryanstrawbridg2 Ryan strawbridge (@Ryanstrawbridg2) reported

    @santanderuk is this something you could help with and do a charge back? I paid with credit card for a property that didn't exist

  • elaineelacee Elaine Clelland (@elaineelacee) reported

    @santanderuk Your online chat service@is automated whats the point of it? Where do we actually need to go to get help?

  • Loubles0Loubles Loubles (@Loubles0Loubles) reported

    @santanderuk is it your official policy that you will refuse to talk to a customer if they call from a phone number you don’t know? Because after 25 minutes waiting for you to pick up at all this was pretty damn irksome

  • DouglasRoblesT Douglas Robles-Thome (@DouglasRoblesT) reported

    @santanderuk The fact that me losing my phone totally blocks me from using my card online is appalling. Your online OTP service did not allow me to change my number. Had I been in danger with a broken phone I would have been stranded. Severely disappointed.

  • shoswitch_ Switch (@shoswitch_) reported

    I can’t log into my online banking through the app I’ve been trying for hours and I get log in! @santanderukhelp @santanderuk