Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 02/12/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • WalaShukri Wala Shukri (@WalaShukri) reported

    @santanderuk Your branch at New Malden High street closed down and moved without notifying its customers and without letting them know where to go or with whom to deal. How do you explain this?

  • OpCryptoUK Operation Crypto (@OpCryptoUK) reported

    @RsrKezz @santanderuk I agree! I’ve never had any issues getting money in or out with Halifax

  • AhmedKamrany Ahmed Mom (@AhmedKamrany) reported

    @BWCharity @santanderuk I searched a lot in better men than us Arabs,and I did not find an answer.I hope you can help me with a small amount.I want small house with a small clinic and I work in it and spend it on myself and my children and I can teach and protect them.I apologize for this message here

  • Mr13alls Julian (@Mr13alls) reported

    @santanderuk I am not a customer but I went into a Santander branch and asked the cashier if they could give me two fifty pence pieces for a pound coin, I appreciate that there is no profit in this transaction, needless to say I was told no. Now you want me to switch my current account.

  • jennyt72 jenny taylor (@jennyt72) reported

    @santanderuk hi there , I’m trying to register for online banking with my recently opened account , but I don’t have a 5 digit Registration code ?When I try to reset my log in details it is not recognising my phone number that I used when I opened the account. Help please!

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.

  • microxRFANET OTuohy (@microxRFANET) reported

    @martin01743005 @santanderuk It really feels bad how your account has been locked I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy again

  • zolabee123 Zola B (@zolabee123) reported

    @santanderuk been on the line waiting for 1 hour to try and cancel a DD I can't do online! HELP!

  • mx_burg Max Burgess (@mx_burg) reported

    @santanderuk Once again. Please tell me the point of the physical branch if you can’t access the same services as telephone banking? Close them down and invest the money in enough phone staff to answer sooner than 45mins!!! #endoftraditionalbanking

  • overlandertheb1 𝙾𝚟𝚎𝚛𝚕𝚊𝚗𝚍𝚎𝚛 (@overlandertheb1) reported

    Comedic online purchase from @Screwfix. @santanderuk decided I needed a one-time code. It never came. I phoned them. "Turn your phone on and off and try again." Still no code. Phoned again - Elaine in Liverpool puts me on infinite silent hold. Screwfix site gets bored waiting.