Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 12/20/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • James2022R JR (@James2022R) reported

    @santander_resp @santanderukhelp They have failed to assist for months now. Excluded me from discussions and progress of an attempted fraud on my account, and closed the complaint without including me. Your n house counsel has not responded to my direct letters, so must support @santanderuk collusion in fraud

  • JimmyCoggan Jimmy Cogg ♪♫♫♪ (@JimmyCoggan) reported

    @santanderukhelp @bancosantander @santanderuk Santander has effectively shut us down. We can't work. I want this looking into like yesterday. We are a wholly legitimate reputable UK business. 5 days with out access to our money with no explanation is simply UNACCEPTABLE.

  • Grammar12267939 Jambalaya (@Grammar12267939) reported

    I have just been informed by 2 separate @santanderuk @santanderukhelp employees that they are all working from home. This was in response to me saying he sounded ******, very laid-back. I’d like to speak to someone in a call centre! Closing account now. Diabolical cust services!

  • lesley_kiel Lesley Kiel (@lesley_kiel) reported

    @santanderuk My app is still not working

  • Angie62932730 Angie (@Angie62932730) reported

    @santanderuk @santanderuk the mobile app is NOT working!

  • AnneLester9999 Santander Serious Systems Errors (@AnneLester9999) reported

    We do not battle to communicate with useless robots, we simply go elsewhere #Santander @santanderuk <<< pouring salt into wounds and let's face it, whose wounds are they? They are YOURS. YOU ARE GOING DOWN

  • SnelsonVictoria Victoria Snelson (@SnelsonVictoria) reported

    @santanderuk account has been blocked due to supposed fraudulent activity which it wasn’t, it was myself trying to move money. Now locked out of app and account, unable to help in store due to no photo ID on me and hours spent on hold on the phone with a small baby at home

  • JojogogoXx124 Joanna (@JojogogoXx124) reported

    @santanderuk Is the mobile app down keeps saying oops not working try again reinstalled it and still the same?

  • jeandvt10 jeanette del val (@jeandvt10) reported

    @santanderuk Is your institution having problems? Why are you putting bank holds on transfers , it has been over 10 days! I have been making transfers for the past 6 years and NOW you put a hold on a 2000 euro transfer? What is happening there?

  • KarolienVorm Karolien v d Vorm (@KarolienVorm) reported

    @santanderuk scum block my account!!!