Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 01/17/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @santanderukhelp first attempt at logging onto online banking - it doesn’t work (surprise surprise) and gives me a number to call. Does anything actually work @santanderuk @santanderukhelp . No phone service, no online service , no branch service.

  • Gogger16 Gogger (@Gogger16) reported

    @tugboat26 @santanderuk @Barclaycard Yup, app having server errors.

  • michael_rudloff Michael Rudloff (@michael_rudloff) reported

    @santanderuk Despite having confirmed mortgage renewal (since August) - I keep getting warned that my mortgage will roll over if I don't get in contact. Same warning when I login ... Is there any number I can call where I don't wait 1.5hrs + for someone to pickup ?

  • Wills_Latimer Wills (@Wills_Latimer) reported

    @santanderukhelp @WeekendCandy @santanderuk your app is down and transfers.

  • petehotchkiss Pete Hotchkiss 💙 🇺🇦 (@petehotchkiss) reported

    Gave up being on hold for 40 mins. Looks like @santanderuk are having serious issues processing transactions today. But frustratin given at Westfield's to pick our birthday pressure for Mrs H @Chase account to the rescue #Santanderdown

  • sarah_males sarah males (@sarah_males) reported

    I’m having big problems with #santander. Unable to speak to anyone, no answer to calls @santanderukhelp account blocked and unable to access. @santanderuk

  • RobBaskind Rob Baskind (@RobBaskind) reported

    @santanderuk account is blocked and just got through to someone after waiting for hours and they said they'd ring straight back and havent What's going on? Poor customer service!!

  • lHicksyl1 l_Hicksy_l (@lHicksyl1) reported

    @santanderuk your customer service is dreadful, 3 hours waiting yesterday and been an hour so far this morning, are you going to start reimbursing for my time spend on hold?

  • pubquiz60 pubquiz60 (@pubquiz60) reported

    @santanderuk How can you think it’s acceptable to be on hold for your mortgage support for over one hour and still no answer. The number 0800 028 6063. 😡😡

  • paget_old Harry Paget (@paget_old) reported

    @bluediamond62 @santanderuk “I can’t access my system right now.” Me: You working from home? “Yes. I’ll need to put you on hold till I find out what’s wrong.” *hangs up on me*