Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 01/17/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • VickyHu87932327 Vicky Hughes (@VickyHu87932327) reported

    @santanderuk Come on @santanderuk I need access to MY Account I can’t use my card at the shop online nothing give us a time frame!

  • smiggyfox Leicestertillidie (@smiggyfox) reported

    @santanderuk Why is this happening regularly with santander. Your becoming a laughing stock bank. Awful service never apologise to customers

  • GillianC70 Gillian Currie (@GillianC70) reported

    @santanderuk The app is still not working

  • smiggyfox Leicestertillidie (@smiggyfox) reported

    @santanderuk Awful bank. Every week same issues pathetic service

  • Mitchell9Dawn DawnMitchell9 (@Mitchell9Dawn) reported

    @santanderuk Absolutely rubbish service yet again

  • RayRoutledge Ray Routledge (@RayRoutledge) reported

    @santanderuk So i hang up as stuck in this menu option now. Back on your useless website and decide to use online chat..... surprise surprise something else that doesnt work! Whoever is in charge of your website and phone system need replacing with people that know what they are doing!

  • harryc07184571 Harry c (@harryc07184571) reported

    @santanderuk I was waiting for payments through night is this a issue also ??

  • UnitedIrishman7 Stephen Walsh (@UnitedIrishman7) reported

    @santanderuk Why is your website confirming customers can still withdraw cash when that is not the case. Once again you have left your customers high and dry with no access to their money.

  • howdoyadothis Alan Barlow (@howdoyadothis) reported

    @santanderuk The update is saying cash machines are available.. this is rubbish.. I can't even access my balance via a cash machine.

  • J30GDR Gareth Richards (@J30GDR) reported

    @santanderuk Do you have a timescale for fixing this? We sell on Amazon and cannot access our Amazon account because Amazon are saying our card is invalid!