Santander

Is Santander down in Folkestone, Kent, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 12/18/2025 17:35

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (26%)

    Login (26%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • em7438 Em 🐻 (@em7438) reported

    I know you're aware of your system being down but @santanderuk SORT IT OUT. I HAVE BILLS TO PAY. THIS NEEDS TO BE FIXED. ASAP.

  • UKConsumerforum Feedback1 (@UKConsumerforum) reported

    So @santanderuk bank is down. How are we supposed to make important transactions? How do I complain to the Banking Ombudsman

  • greyheron72 Allison D (@greyheron72) reported

    @santanderuk Hi there will you be letting us customers know whether this major issue is in fact a security breach #santander #appnotworking #securitybreach

  • BIGCraig77 craig powell (@BIGCraig77) reported

    @santanderuk Santandar App not working. Santander banks not able to operate. All Santander cashpoints are down. Not good

  • courtdd96 court (@courtdd96) reported

    @santanderukhelp @santanderuk WHY are my CARDS and online banking not working? Thanks for embarrassing me in @DunelmUK 😡😭

  • Loudyloud1985 Loud (@Loudyloud1985) reported

    @santanderuk any idea when we will be able to access money. I am stranded, no petrol and cannot get any.

  • Ruby29201698 Ruby (@Ruby29201698) reported

    @santanderuk funny story as a customer of Santander for over 15 years As Santander can’t be bothered to update any of their customers I just left my home to walk 40 minutes to the nearest Santander bank is open on the Saturday to get a rude sell assistant that has no idea

  • Lordmoore1604 Adrian moore (@Lordmoore1604) reported

    @santanderuk Mobile banking app still down. What is the ETA to resolve?

  • tinwix Atin Wickham (@tinwix) reported

    @santanderuk Rubbish service as usual

  • AnnaLily99 Anna BvD (@AnnaLily99) reported

    @santanderuk Been embarrassingly stood at card machine stranded for over 30 mins and can’t access my money 😭😭