Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 12/19/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Vporia Vandana Saxena Poria OBE (@Vporia) reported

    2/2 @santanderuk and @MetroBank_Help what way is there for her to get access when she can't access her UK phone no, nor remember account details as she never expected to be here for this long? There has to be a solution?

  • RachFerguso Rach (@RachFerguso) reported

    I'd like to publicly thank William from @santanderuk complaints department who quickly, professionally and charmingly sorted out an error that was made, a complete gentleman. I feel like I'm 'in' monopoly! #bankerrorinyourfavour

  • IamACE_SWG IamA.C.E (@IamACE_SWG) reported

    @santanderuk why are you closing so many branches without at least leaving us with a #link ATM to access information or accounts? Then you suggest going to the post office which is a longer process and don't give you all the features. I really feel for the elderly! #inconsiderate

  • poetry1st Paul Wilson-Suffield (@poetry1st) reported

    @santanderuk #disgusting elderly disabled housebound lady with MH issues and they will not help. Leave her with nothing for the weekend. Manager Peter Welsh #santander #badbank.

  • JustAskDesign Just Ask Design (@JustAskDesign) reported

    **** @8rthur2019 if Denmark were sponsored by @santanderuk you could not have had a worst day! Sorry Bud, I do take the piss sometimes. actually thought at 15 mins it was a given to Wales ( I'm a rugby man)

  • 8rthur2019 Arthur 🌍🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇵🇪🇺 (@8rthur2019) reported

    @JustAskDesign I know it's a win win!!👍 I'm still having issues with @santanderuk an absolute waste of space! I've spent my life this week waiting on hold then no-one can tell me the problem. 😳 WTAF !! I'm so glad I'm with a French bank. My god what an improvement. Efficient and quick.

  • DontSignUp5 Ratiohead (@DontSignUp5) reported

    @LozzaFox @santanderuk @santanderukhelp Their current policy is to turn down mortgage applications from people who have received government support in the last 3 months. Even people that bank with them – as I found out.

  • bryanwilson57 Bryan Wilson (@bryanwilson57) reported

    @santanderuk I am complaining currently about your abysmal service. Your Complaints Department are utterly hopeless. SANTANDER THE STRESSFUL BANK.

  • Vivienne17 Mitsouko (@Vivienne17) reported

    @santanderuk I keep receiving emails purportedly from you telling me to reset my login but on checking the sender address it looks suspicious. I have blocked them several times and haven’t opened them. I don’t have a current account with you but I used to run my late mum’s acct.

  • NickGerrard7 Nicko Gerrard (@NickGerrard7) reported

    @santanderuk please help. Can someone ring me please. 07747600935. It's regarding a lost amount of money from my account. Nicholas Gerrard