Is Santander down in Folkestone, Kent, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Folkestone, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (56%)
-
Login (20%)
-
Website (14%)
-
Transactions (6%)
-
Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott Brerton
(@ScottBrerton) reported
@santanderuk Really disappointing service from you today, my elderly mother asked for copies of a few months bank statements at your Cleveleys branch and was point blank refused, "You're not set up to be able to get them". No help offered at all. Shocking.
-
Tina White
(@TinaWhite36) reported
@santanderuk disgraceful service today, I have been cut off twice, spoken to 5 people, rude customer service and no call back. URGENTLY need to make a payment.
-
Steve Dunn
(@SteveDunn) reported
@santanderuk any chance of getting some telephone support? I'd even be happy to speak to one of those two idiots that pretend to work for you, And & Dec, or is it Dec & Ant?
-
Deborah
(@dkbythesea1001) reported
@santanderuk You’re not helping Ukrainians or sponsors open accts in Worthing! We have appt on Friday in branch. Ukrainians took ID for scanning today as requested. Just had call that u can’t open their accts without us bringing a translator? WTF?
-
***
(@Crwblyth) reported
@santanderuk extremely disappointed that having been through the application process twice (because you mysteriously abandoned the first one), you’re still not doing a credit check or giving me any updates on my credit card application. Awful service
-
If youre gonna do - do it with passion.
(@sheldonmydat) reported
@santanderukhelp Interesting. I’ve just sat on a call with your agents who DID NOT give a stuff about your errors. They CLEARLY SAID there IS NO good will owed. #SANTANDER WORST CUSTOMER SERVICE EVER #FAIL @santanderuk
-
Emma J
(@EmmaJStrong) reported
@santanderuk Hi. I'm having a good bit of trouble at the moment with my account. I can't use my card on PayPal and I can't link my accounts to @QuickBooksUK for my business. I also can't use my card in various other places. Can you help?
-
Amy Sharrocks
(@AmySharrocks) reported
Despite 5 visits to the branch & 2 phone calls, 6 weeks later @santanderuk seem to be still unable to close my savings account and pay my own money back to me. I am hoping that contacting them publicly via twitter will finally prompt some action? Please share widely to help. 1/
-
Long-E
(@LongTingz_L17) reported
from
Liverpool, England
@santanderuk having huge technical difficulties, your website keeps kicking me out
-
Amy Sharrocks
(@AmySharrocks) reported
I also discover that @santanderuk decided to make the account dormant. I am now good friends with the lady in the Kilburn branch, but 6 weeks later I still cannot get my money returned to me, I’m not even getting called back. Don’t bank at Santander. @santanderukhelp #help 6/