Santander down? Current status and problems in Folkestone, Kent, England

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian (@veteranracer) reported 52 seconds ago

  @santanderuk I spent over an hour on the phone yesterday and was told to all beck today. I was waiting 90 minutes and no one replied. You have cancelled my card in error. I am in Brazil without access to my credit card

• 
  Carlea marie (@Carleamarie6) reported 3 minutes ago

  @JWozniak16 @santanderuk Don’t panic, I had same issue but with the help of Hackerreedex on WhatsApp, I got my issue resolved. Message him on WhatsApp for help ±1 (707) 706-3578

• 
  Raring2goBournemouth (@R2goBournemouth) reported 8 minutes ago

  Last week my son got scammed by a fake profile on @yubo_app . Today @santanderuk managed to get his money back. 1st class service from Santander. No help from @PayPalUK and I wish social media would do more to verify accounts to stop enabling scammers!

• 
  charlieboy (@charlie86208100) reported 12 minutes ago

  @santanderuk @santanderukhelp Your online banking system is down AGAIN. When will it be back up? I have bills to pay & your recorded message tells me to phone tomorrow. I must pay someone TODAY or they won't come tomorrow. This is ridiculous. Have you been hacked?

• 
  Meg Frater (@megfraterx) reported 18 minutes ago

  @santanderuk are the worst company I’ve ever come across, I’ve never experienced customer service so bad. The advisers who work for them are terrible at their job and don’t know how to deal with people and the company is an utter scam. DO NOT USE THEM

• 
  Jatta (@jatt273) reported 20 minutes ago

  @santanderuk worst bank ever. Trying to resolve an issue for over 2 weeks now and no one answers the phone. Disgraceful

• 
  stevefairclough (@stevefairclough) reported 28 minutes ago

  Nice one #santanderuk. Sent a new Debit card with specific instruction to use your old PIN number, you do not need a new one. Guess what... Inefficient shower of ****. #usedtobeagreatbank

• 
  Sarah-Jane Gritt (@Grittsa) reported 29 minutes ago

  @santanderuk shocking customer service from you today from someone who has been a customer for over 50yrs!

• 
  Worldwide Wayperson (@WorldWideWayman) reported 34 minutes ago

  @santanderuk You've been emailing & writing about a minor issue that I believe you have caused on one of my accounts. Because you no longer seem to allow your customers to respond to your emails I have no way to do so. I will not call you for security reasons. So we're stuck!

• 
  Meg Frater (@megfraterx) reported 35 minutes ago

  No one ever use @santanderuk caused me nothing but issues and can never be resolved because they always put the phone down on you !!!!! Customer service is appalling