Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 01/30/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • anaerotech AnaeroTechnology (@anaerotech) reported

    @santanderuk If you have a complaint about this bank, please make it official. Get ut registered and follow it up to ombudsman if necessary. Damaging their status may bring then down from the impunity stratosphere in which they operate

  • livviloui Olivia Ellison (@livviloui) reported

    @santanderuk - really poor customer service with a mortgage renegotiation. How do we escalate please?

  • anniwarner anni garrod-bell (@anniwarner) reported

    @santanderuk Why do you lie to your customers and upset them you've got no decent customer service I'm appalled at my treatment

  • JenJacks3 Jenny Jacks (@JenJacks3) reported

    @santanderuk Hello. I need to contact you but can't use the phone. Your online bot chat can't help. Have you got an email address?

  • NthrnCyclistTVL Ride Primary TVL (@NthrnCyclistTVL) reported

    Been on the phone to @santanderuk for over 90mins so far, wondering if they are always this bad, or it's down to people working from home. Can't imagine how anyone can contact them when they don't happen to be on holiday!

  • Vetryn_ Vetryn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Vetryn_) reported

    @santanderuk is their problem with online banking ?

  • JulianHeathPhot Julian Heath (@JulianHeathPhot) reported

    @santanderuk @santanderukhelp Santander local banks no longer accept foreign cheques; these now have to be sent to their FCD team in Merseyside, thus absolving themselves of any responsibility & costs should a cheque go missing which mine has! Thanks a bunch #Santander #Service?

  • _deborah_kerr Deborah (@_deborah_kerr) reported

    Santander website for any services keeps going around a loop ver poor service @santanderuk

  • grantmelton1 Gman (@grantmelton1) reported

    @santanderuk Maybe you can let him know how bad your contact service is ! It’s taken me 2 days !!!

  • uk08462 Simon Hird (@uk08462) reported

    @santanderuk all your branches are shutting down but you don’t answer your phones and your “chat” function is a bot. You’re providing Zero service to your customers