Is Santander down in Folkestone, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Folkestone, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Your Money
(@YourMoneyUK) reported
Banking giant @santanderuk confirms existing eSaver Lim. Ed (issue 1) savers now get 3.25% AER / 3.2% gross, up from 2.75% AER / 2.72% gross first offered at launch in Oct '22. The increase will apply automatically
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Call Me Ham 👳🏾♀️
(@thehalalham) reported
@StuartJones7 @santanderuk Don’t get HSBC their customer service is awful
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Sarah David
(@SarahDa81344185) reported
@aldiwhereisit @santanderuk It was unbearable and It’s really sad how this things do happen after numerous appeals to the support team and nothing was done until I came across @astra_trix support team and it was fixed completely the ré are best you will ever have
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Rodger Ruddell
(@d0dgr) reported
@santanderuk Santander is such a terrible bank. I have had access to my account blocked for a week and a half and despite lodging a complaint I haven't been contacted!
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Xmo Strata Ltd
(@XmoStrata) reported
Today, @santanderuk caused us so many problems (7 calls) that we asked to be put through to their customer complaints dept. After waiting 15 mins, they apologises because they were too busy. We never did get through @santanderukhelp #banking #banks #poorservice
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Marian Harvey
(@MazEHarvey) reported
Just had the worst customer service experience with @santanderuk @santanderukhelp 45 mins of complete uselessness!The advisor did not have a clue how to deal with my enquiry (simple ISA / new account). Get a grip of your agents Santander! I will never bank / invest with you! 😡😤
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Ben Malka
(@benmalka) reported
@StuartJones7 @santanderuk I bank with Revolut. Zero issues. But i am looking to move to Coutts. Service is second to none.
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Paul Manzotti mastodonapp.uk/@manzo
(@manzanotti) reported
I get a reply 6 weeks later saying that it has been passed on to the @santanderuk bike app team. That was November. I've not heard back since. And I still can't login to the app.
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🇬🇧 Robbie Mitchell 🇬🇧 #EndTheStigma
(@endthestigma103) reported
Why are @santanderuk so awful when it comes to chargebacks / refunds on unrecognised transactions? 🙄 Takes a scammer 5 seconds to drain your account yet your expected to wait 7-10 days for your money back and jump Through countless hoops? 🤔
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🚄 Latimer: Doggo Express!
(@SeeItSayItDoggo) reported
@manzanotti @santanderuk @TfL Yeah the app experience is awful. So is the membership key system if you're new to it - even if you set up the CPA and request a key online, you still have to call them and tell them to post it??? The whole system is a bit of a mess