Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 11/27/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LordHuw Sinclair (@LordHuw) reported

    @santanderuk Do you ever evaluate your customer service levels? Both Halifax and Lloyds I can speak to someone in 2 minutes. Santander 25 minutes....gave up.

  • twigstwt thea (@twigstwt) reported

    @santanderuk just got charged twice for an item but on paypal its saying i only paid once?? yet on santander it said i paid twice can u help lol

  • RussMain99 Russ Mainwaring (@RussMain99) reported

    @santanderuk @santanderukhelp my mortgage application has been going on for over 2 months now, I’ve jumped thru so many hoops, full chain is about to collapse, every day we’re told it will be sorted today AA8659190C4. Please help.

  • shanjayox Shan Jay (@shanjayox) reported

    Hey Santander why are you blocking my partners account for nothing when she got a child to feed at home? scabby as **** keeping money that don’t belong to you #***** @santanderuk

  • JillMacmahon Jill MacMahon #FreshAirNHS (@JillMacmahon) reported

    Want a masterclass in putting customers off telephoning the customer service helpline (even when you just need to validate a new credit card)? There’s no finer one in town than @santanderuk

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    10 days waiting for @santanderuk to unblock my account even though I have passed all their financial tests 5 times over. Surely I should have access to my own money. They tell me I have a case worker but I've still had no communication from them. #poorcustomerservice

  • thebenprice Ben Price (@thebenprice) reported

    One day I will be able to use @santanderuk website and do what I need to do the first time I try. Today is not that day, today I can't even log in

  • lotty966 Lotty Baker (@lotty966) reported

    @santanderuk hi I need help I’m locked out of my bank account and can’t call you as I’m not in the UK

  • EXHAUSTEDPOA George (@EXHAUSTEDPOA) reported

    Vulnerable customer-I'm extremely ill I've been in hospital my accounts have been given to my dad as I'm Schizophrenic. @santanderuk no alert Vulnerable customer a month later- "please remove my poa from acc @santanderuk ok, no cross ref or due diligence-allows 300k to be spent.

  • clarewaterfall Clare Waterfall (@clarewaterfall) reported

    @Tesco you couldn't process my online shop the other day due to security issues with @santanderuk I had to come in store to cash out, royal treatment but inconvenient. Is the security issue fixed before I order again? Also my clubcard vouchers need refunding please.