Is Santander down in Folkestone, Kent, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Folkestone, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (61%)
-
Login (13%)
-
Website (11%)
-
Transactions (10%)
-
Withdrawals (3%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
marion emberson
(@marionjemberson) reported
@santanderuk what is going on!! 35 mins waiting to speak to someone as you’ve locked my account ….. terrible service !!
-
Wizmeem
(@Carmel5782) reported
@marionjemberson @santanderuk Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
-
Duong Dai djc
(@duongedaid) reported
@Zeus48508646 @santanderuk My account got hacked recently, support wasn't able to do any thing about it until my friend recommended this tech. Specialist @Ricyrek6905 on Twitter that help to reactivate my account. Try him he will help you. 👍💯
-
Jayne Reynolds-Lloyd
(@jaynelloyd04) reported
Been with @santanderuk since I was a baby & the one time I need their help. I spend 1 hour 23 minutes on hold to be told you need to place your request online. Now I’m on line I can submit as it won’t accept any photos 🤬🤬🤬🤬🤬. Maybe a change is needed !!!
-
Jane Lambert
(@nipclaw) reported
I have been kept waiting for 40 minutes by @santanderuk's call centre. Such delays are caused by underinvestment in the service. The solution is to employ more call handlers, If they can't recruit enough here they can go abroad,
-
Andrew
(@andrewbeston7) reported
@santanderukhelp my online access was blocked today , which is fine appreciate you have checks etc… however 3 hours later on hold still can’t get through to anyone to sort it… appalling @santanderuk
-
Klute
(@Kluteuk) reported
What an absolute disaster you are @santanderuk . Nobody has the time to wait for your vastly understaffed call centres. Stop using "these difficult times" as your excuse for lack of service.
-
Dr Julie Scheiner
(@TherapyExpert) reported
@santanderuk why a I unable to contact you regarding my mortgage?! It's a disgrace that it's taking so long to contact you when you have made errors on my account!
-
Kerry Holden
(@kerryholden79) reported
@santanderuk I’ve been on hold waiting for the phone to be answered for 35 minutes now. Not the service expected. I don’t believe that you’re sorry I’m still holding! Can someone please answer the phone!!!
-
Caro white
(@Carowhi32005209) reported
@WalklingMike @santanderuk My account also got compromised and support service aren’t doing anything about it, so I contacted cyber_spar01 on Instagram he successfully retrieved my account, he’s legit and reliable.