Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 12/23/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Hevjovi Heather Phillips (@Hevjovi) reported

    @santanderuk This is ridiculous, you can't keep saying the issue is resolved when it actually isn't, my daughter was told yesterday by customer services that she should transfer her money into another account if she wants to ensure standing orders/contacts are paid!

  • JackieB08548577 Jackie Bishop (@JackieB08548577) reported

    @santanderuk my husband had a card payment declined so he used another account with a different bank to pay. 5 mins later my husband got a fraud message about the payment he tried to make, nobody is answering the phones! Please help to sort.

  • YawnoftheDad Anthony Crook (@YawnoftheDad) reported

    @santanderuk when is the card payment issue going to be fixed? I'm now getting updates from subscription services that they can't go through because of this.

  • angieisonfir3 angie petherick 🪐 (@angieisonfir3) reported

    @santanderuk Bestie it’s been like a week, how hard can it be to fix 🥴

  • soxer100 Keith Povall (@soxer100) reported

    **** OFF Ant and Dec with your witless ads. Customer's door, customer's bill. ******* moronic. @santanderuk spend your budget wisely.

  • Richinns Richard Inman (@Richinns) reported

    Hi @santanderuk. So you block me from transferring money out of my account. Block me from accessing the account online and then hang up on me when 30 mins elapses on me waiting for you to answer my call to your fraud department?

  • eddybear95 Ed Webber (@eddybear95) reported

    @santanderuk Never had a problem and it’s working fine, online cash machines in branches..

  • meandKevinJones Lisa Jones (@meandKevinJones) reported

    Are @santanderuk in financial trouble - our account has been blocked for 48hrs after a 'security issue'

  • MCFC_Luke_ Luke 🇧🇼 (@MCFC_Luke_) reported

    @santanderuk My cards STILL NOT WORKING, my mate just had to pay for my weekly shop, very embarrassing please sort it out it’s been 3 days

  • Jammydo19407749 Jammy_dodger (@Jammydo19407749) reported

    @santanderuk can you answer my call please, I'm a select customer