Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 01/29/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tarrant01 Jude Kenyon (@tarrant01) reported

    @santanderukhelp @santanderuk I am very distressed by the bank's actions. I have been prevented from withdrawing my own money from my account and have been told it could be 24 hours before anyone from the 'back office' is able to explain this further to me and allow me access to my money

  • GrahamKael Kael Graham (@GrahamKael) reported

    @santanderuk Hi my mortgage application has been delayed once due to a solicitor error and now Santander will take 7 working days to process their new documents. My mum is critically ill and I need to travel to see her. How do I contact someone, to see if anything can be done?

  • AskAmy_Life AskAmy.Life (@AskAmy_Life) reported

    4/ Had I talked to someone from @santanderuk on 240421, instead of waiting, totally stressed out for two days, I don`t think fraud claim would`ve been made & card wouldn`t have been cancelled - would`ve worked out was ATM problem. Shocking gaps in processes for customers abroad.

  • hallen76 Helen Allen (@hallen76) reported

    @santanderuk trying to get help from your online service about setting up a student bank account is as bad as using a chocolate kettle to boil water! Absolutely useless! Why can’t I speak to a human!

  • macavanagh 📱 Michael Cavanagh 💻 (@macavanagh) reported

    @santanderuk Don't ever try calling this joke of a bank , if you didn't have ptsd before hand you will have before you ever get through to this service !!!! think its time to change to a more customer friendly bank !!!!

  • Everybody63 Patrick (@Everybody63) reported from Hillingdon, England

    @santanderuk hi..i'm having problems logging on to the mobile app

  • AskAmy_Life AskAmy.Life (@AskAmy_Life) reported

    5/ Genuinely disgusted @santanderuk Been a customer for 17 years and recommended highly in past. This is withdrawn. Don`t bank with @santanderuk

  • rebeksey84 Becky Brooks (@rebeksey84) reported

    @santanderuk is the app down?

  • Traceylee1964 Traceylee Harvey (@Traceylee1964) reported

    @santanderuk Mastercard is **** and a deal breaker only found out yesterday when my new debit card arrived. Frigging livid that you have changed my cards without my consent. Now looking for a new bank.

  • Cleverdickcoffe Cleverdicks coffee (@Cleverdickcoffe) reported

    @PeterForsyth14 @VodafoneUK I am having similar problems have been asking for an email stating the problem to @santanderuk so my mortgage can move forward but a communication giant can’t email apparently