Is Santander down in Folkestone, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Folkestone, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Bieg Bhagani
(@BhaganiBieg) reported
@santanderuk My elderly mums card gets stolen and used to make 2x transactions for £1000 each. Santander makes NO attempt to call after making a claim. 2 weeks now passed and Service has been shocking!! On hold for 30mins and no help!! What poor customer service and care!! 😡😡😡
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Soluna Knight
(@SOLUNA_KNIGHT) reported
@santanderuk I am having issues with logging into the app still. The app says my phone has been rooted but I have never downloaded anything or done anything to tamper with the security of my phone so I do not know why this is saying this 🙃🙃🙃
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Jo Patrick
(@SebsJoPatrick) reported
@santanderukhelp I am the widow who has been treated appallingly by @santanderuk. I am the person who has suffered a traumatic event. I am the woman who is about to start her working day with the threat of a field agent calling. I am the mother who is trying hard to give her child a safe home.
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SENO
(@IgorKhymky) reported
You haven't sent me a master card @santanderuk Messaging was abolished, Chat is of no help. My card will expire in 7 days.
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TonyCross
(@Lokster71) reported
Hi @santanderuk is there a problem with your payments system again. I've had two things not go through despite having funds.
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Kev
(@kdw181063) reported
@santanderuk Tried to pay off a credit card in full but was declined. Absolute shambles of a service. Time to switch banks I think
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JMP 🇬🇧
(@BIGrsJ) reported
3 hours 15 minutes SO FAR on the phone to @santanderuk customer service. Last straw for me after nearly 40 years 😤
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StellaJ. #IamEuropean 🇪🇺🕊🇳🇱
(@silvers81516820) reported
@Mistywoman1 @santanderuk Commiserations. We had months of problems trying to get our council to change our car details on our parking permit. I thought hubby was going to blow a gasket. A lot of alcohol helped us through.
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Blake
(@Blake_kane12) reported
@latour_kiri @santanderuk Dm KridCrack on Instagram ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast. +14144854707
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Victoria White
(@VictoriaWhite23) reported
@santanderuk I'm so upset and evening completely destroyed! I tried to make an online payment from my account. Santander blocked it - on the line for 2 hours and put on queue to unblock and no answer at all. So many things now disrupted and I'm so stressed. Dreadful service.