Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 02/25/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulJenkinsUK Paul Jenkins (@PaulJenkinsUK) reported

    I am appaled by the service of @santanderuk My dad died in May. I've tried to remove his name from the joint accounts with my mum. I have told them numerous times that mum is still alive. Today, they've closed all accounts! Lines are busy "helping" other customers

  • cotterill_matt Matthew Cotterill (@cotterill_matt) reported

    @santanderuk Hi guys. How do I access your new Boosts? The website says my session has expired and there's nowhere to log back in.

  • MDee29092373 M Dee (@MDee29092373) reported

    @santanderuk Santander....have been 40 minutes trying to connect to one of your advisers and still nothing! Not good enough! Sort out your customer service.

  • TheSpeakingRog Roger Evans (@TheSpeakingRog) reported

    @santanderuk 12 months ago a fraudster opened an account with you using my details. You only found out about it because I took the time to let you know. You need to fix your own security.

  • Neeson7Ben Ben Neeson (@Neeson7Ben) reported

    @santanderuk absolutely disgusted at Robert Fitzimonds (claimed to be manager at Belfast branch) the single worst customer service I have received in my life. This man is the most I’ll suited person to work in a customer facing role, rude, argumentative and dishonest

  • AminaAh21253080 Amina Ahmed (@AminaAh21253080) reported

    @santanderuk is the online banking down today. Been trying to log in for about 30mins?

  • walksher sarah walker (@walksher) reported

    @AskPayPal (support) say as they can't take money from me I'll have a negative a/c with them. @santanderuk, Theresa and Phil in particular, have been AMAZINGLY helpful and are ready to do battle if needed. Be warned - just because it's @PayPal doesn't mean it's safe. 3/3

  • littlejnr Andy (@littlejnr) reported

    @santanderuk my mobile app is not currently working.

  • lolosedjro Miss Jones (@lolosedjro) reported

    @eva_khaliq @santanderuk I have the same problem. It happens with the app and on the website

  • AminaAh21253080 Amina Ahmed (@AminaAh21253080) reported

    @santanderuk This is happening again today, I’ve been trying to log in for 30mins