Is Santander down in Folkestone, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Folkestone, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (50%)
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Website (17%)
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Login (17%)
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Transactions (11%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Flint Stone
(@StoneIslandJim) reported
@jim07165581 @34rth4ng3lDee @santanderuk Terrible choice. Premium bonds average 2.2%, banks are paying more.
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kevin
(@k3vmc_invest) reported
@santanderuk Another day, another broken promise. I have been waiting a week to get my cash out of your bank. You promised to send me cash within 24 hours, but not I have to get back in your call centre queue, to find restart the whole process. Totally incompetent.
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JMG74
(@JMG745) reported
Anyone in recent living memory opened a savings account online and then wait 3 or 4 days for a letter with login details? It's what I'm experiencing with @santanderuk atm. Instantly created one with @Chase and Atombank. No waiting.
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The Turkish Deli
(@theturkishdeli) reported
@santanderuk Very unprofessional outfit. Block online access to account overnight because of one transaction, for security reasons. Wait 30 minutes in the morning for them to answer. Still have waiting to see if cleared. No alert from them, just shut down account. Totally wrong.
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Venus Pinewood
(@VenusPinewood) reported
Hey everyone - if you bank with @santanderuk they take your money and then when you try and spend it - they block your account. You can then spend the rest of the day on hold. #Santander
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Emotion’s an ocean in which to hide
(@assortedwaves) reported
@WoyenB @santanderuk I’ve tried that too, putting the pin in which works but still no contactless. I can’t use contactless on the bus and no option to put a pin in. Their customer service said “oh it should just work, have you tried doing it correctly”
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Kai
(@el3ctroma) reported
@santanderuk Hi, I tried to open an account with you and was asked to snail mail in physical photocopies of my identity documents. I may yet become a customer if you at some point decide to enter the 21st century, but bye for now.
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Lee-AnneBonnes
(@pinkgirldancing) reported
Trying to get through to speak to someone @santanderuk to do one simple thing is impossible right now!! You can do most things online except changing a payment date…. Was on hold for nearly an hour then it cut off 😩 @santanderukhelp
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Dom the property finance chap
(@DomSheahan) reported
from
Cheltenham, England
How about this for a whopper from @santanderuk #mortgage #brokers.... BTL app submitted a month ago, down val, so max loan reduced... requested today to take max available... sorry, that's 'a material change' so new calcs = £140k not £240k 🤯
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stevedye
(@stevedye) reported
@santanderuk Can you explain how you can justify a 24 hr block on moving money out of a newly opened ESAVER LIMITED EDITION account, when it's not notified in the T's & C's. No justification whatsoever. It's MY money!!