Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 01/19/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jackiehagland Mrs H (@jackiehagland) reported

    @MorganBroadcast I truly hope you get proper help here it’s absolutely disgusting how you are being treated by @VirginActiveUK and more so by @santanderuk 😡

  • gilld008 Gill (@gilld008) reported

    @MorganBroadcast Sorry this has happened. Check insurance for items away from home. Can police assist gym investigation, CCTV, who has access to customer records. So many people mentioned the banking app pin @santanderuk how can you assure customers?

  • OliviaJamisonH Olivia (@OliviaJamisonH) reported

    @MorganBroadcast This is awful. I hope @santanderuk do the right thing

  • scrunchieshaz Shaza B 💙🌈💛 (@scrunchieshaz) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I am disgusted for you for the lack of care , support & security you have received. I hope these companies review their policies & help you retrieve what is yours after such a nasty experience. Disgusting. I can’t even imagine the stress you’re under.

  • penalisedsaver penalisedsaver (@penalisedsaver) reported

    @MorganBroadcast It shouldn’t take @santanderuk until this morning to notice the outrage. They appear still not to have commented yet? @santanderuk please tweet instructions of how customers can disable the ridiculous App feature allowing access to PIN info.

  • nelltent Jude Butler (@nelltent) reported

    @whyteuk @VirginActiveUK @santanderuk Just been reading the thread. Shocking read and customer neglect on every level. Virgin security has let her down and then Santanderuk has been irresponsible, negligent and totally disinterested to help this lady. Her life is now just about recovering her lost money! Appalling

  • GillyGWhite1 Gilly G (@GillyGWhite1) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I took control of £'s my mum had saved for my sons (her grandsons) with Bradford & Bingley who were taken over by Santander. Service plummeted - lost bank books & wrong info. Virgin- so bad with my tv 'bundle' I had to ask tabloid consumer rights for help to end my contract.

  • RaviHarrow Self Energy (@RaviHarrow) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Get a lawyer to take on Virgin Active, they will insurance to cover for theft. Chase up Met Police so they the 1st call to Gym cctv footage. Also call Apple should be able to block remotely products stolen.

  • melissadavies75 Melissa Davies (@melissadavies75) reported

    @MorganBroadcast @santanderuk I had a similar issue many years ago with @HalifaxBank and Egg bank. Had my money returned by the Halifax but not Egg, now Yorkshire Building Society. Good luck!

  • DavidAHSleath David@Housing Ladder (@DavidAHSleath) reported

    @MorganBroadcast So sorry to read this - what a nightmare for you and further evidence of the fact that customer service where banks are concerned no longer exists. I have first hand experience that @santanderuk are one of the worst!! Hope you get sorted!!