Santander

Is Santander down in Folkestone, Kent, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 12/17/2025 08:35

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Login (23%)

    Login (23%)

  3. Website (16%)

    Website (16%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Joby_Chapman Jo (@Joby_Chapman) reported

    @santanderuk Please can you help and improve response timelines. Solicitors saying 3 weeks on average to simple enquires@on already approved lending. We are desperately waiting. Thankyou

  • JamieLavery_ Jamie Lavery (@JamieLavery_) reported

    Why does it feel like every company is using Covid as an excuse for poor phone customer service and wait times frustrating waiting again @santanderuk @santanderukhelp

  • RHilton83 Becky (@RHilton83) reported

    @santanderuk @DisabilityGovUK @DisRightsUK As a disabled customer, I haven't been treated this badly for years. Lies, customer shaming, discrimination, being treated like scum. How can I take this further? It's making me ill. #Santander #disabilitydiscrimination

  • linsley_barbara Barbara Linsley PhD (@linsley_barbara) reported

    @Mistywoman1 @santanderuk I got a letter today from a bank detailing the mortgage payments for a new house down the road-you’d think as they were lending on it that they’d get the address right!

  • Mistywoman1 Bee Middlemast-Neal #FBPPR #FBPE #JohnsonOut (@Mistywoman1) reported

    Spent the last 3 days on the phone/emailing about our move. Very irritated with @santanderuk, for sending mortgage offer (on the WRONG address) to us & solicitor. One week after they've messed up, they still haven't resolved the issue.

  • jfrncs_ John FH (@jfrncs_) reported

    Santander switch service only works if you manually go into store and do all the switches yourself 🤨 where’s the service? @santanderuk

  • Lauren_6489 L (@Lauren_6489) reported

    @santanderuk @santanderukhelp Why can't people access their money, even though they're in credit,? Worried about what's happening in your bank. Seriously thinking of going elsewhere

  • JWHW69136651 JWHW (@JWHW69136651) reported

    @economistimpact @santanderuk Missing an aggregative balance sheet within a legalized institutional frame and a full regulated mobil functional market for endogen distribution in this regard makes the whole issue to a disaster and a lie.

  • DonSmeelo Q (@DonSmeelo) reported

    @santanderuk does the mobile app support scanning cheques?

  • toniadamsxx Toni (@toniadamsxx) reported

    @santanderuk good morning. My new debit card is not working for online purchases. Can you please advise why this could be? Do I need to activate in an ATM or something first?Thank you