Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 12/07/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • PharmMH Michael (@PharmMH) reported

    I’ve wasted about 4 hours over the last few days on the phone to @santanderuk trying to sort an account problem out only to be told go into a branch - branches are open 9:30am to 3pm and 75% are closed at the weekend 🙃. How is this helpful to ANYONE with a job/life??

  • PhilipBennettDE Philip Bennett (@PhilipBennettDE) reported

    @santanderuk got a replacement credit card confirmed on the website go to use it and payment declined.

  • LouParkins73 Scruffy Upholstery 💙 (@LouParkins73) reported

    @IrvineWelsh @santanderuk have great customer service.

  • gritisawesome Gritisawesome (@gritisawesome) reported

    @santanderuk hi, when are you going to update your Mobile banking business app? I’ve just downloaded it and it’s just awful. Going to delete it.

  • Mhizta_Jayy flimcy (@Mhizta_Jayy) reported

    @Tamchlo @santanderuk It's crazy isn't it, I nearly lost it when I got hacked weeks back, to top it up, I've had that account for 9yrs, I'm just glad I got it back with the help of @Malcomm_55 You should reach out to him via twitter

  • dan_h_48 Dan ❤️‍🔥🔶️ (@dan_h_48) reported

    Hey @santanderuk , can you please stop blocking my banking access because I'm trying to move money into a savings account? This is twice in 2 days, now I won't be able to use my accounts until next week. You shouldn't be flagging every transaction as fraud. Shocking service.

  • MarkHil56557728 Mark Hillary (@MarkHil56557728) reported

    @Tamchlo @santanderuk Kindly message me for help on how to get your hacked account fixed immediately!!

  • Tamchlo Jodie whitehead (@Tamchlo) reported

    @santanderuk u advertise 2 help put astop 2scammers but my account got hacked &even though it was from a very dodgy site udidn’t pick up on it!!! I’m on the phone now trying 2sort it currently waiting to speak to a 4th person I have been trying 2 sort it 4 nearly an hour now 😡

  • Ellwebb32 Ell w (@Ellwebb32) reported

    @santanderuk my son has a gov trust fund with you guys. The account is linked to a really old address. The current occupiers have sent me pics of a letter they have opened for him. Stating he can access to his funds. How do we go about it please?! Hes now 18.

  • MattNeedham10 Matt Needham (@MattNeedham10) reported

    @santanderuk is your banking app down?