Santander

Is Santander down in Folkestone, Kent, England?

Some problems detected

Users are reporting problems related to: mobile app, transactions and website.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 03/06/2026 15:25

March 06: Problems at Santander

Santander is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (13%)

    Transactions (13%)

  3. Website (13%)

    Website (13%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LizKershawDJ Liz Kershaw (@LizKershawDJ) reported

    Just drove a 20 mile round trip with a cheque sent to me to the only remaining branch of my bank near me since 3 have closed down. It was shut. Thanks @santanderuk

  • gothyspice_ emotional support goth (@gothyspice_) reported

    @santanderuk hi, I'm having issues with the mobile app as it won't let me transfer money

  • nmcglen noreen mcglen (@nmcglen) reported

    @LizKershawDJ @santanderuk I had the same problem. If you have a cheque book, you can use one of the slips at the back to pay in a cheque at a post office. I also now have a 20 mile round trip to access a Barclays. It’s ridiculous!

  • TheCoot1211 Paul Carroll (@TheCoot1211) reported

    @santanderuk So seriously they won't let me transfer my own money out of my account. 4 hours of calls and still not sorted. It seems to me that the processes are out of control and no single point of accountability exists to rectify the issue and allow legitimate transactions to take place.

  • MissEllsBelles Teresas wedding hair (@MissEllsBelles) reported

    Are your cash machines down? @santanderuk tried to withdraw in a branch but machine said "this is an invalid request" I know I have funds &it's my current card last used to withdraw on Tues I just didn't have time to queue for help #santanderuk

  • ValerieVharry22 Chakra27 (@ValerieVharry22) reported

    @santanderuk My husband,who doesn't use the Internet has been over an hour trying to report to Santander , because he's lost his wallet with all his bank cards! It's bad that he's having this much trouble trying to block cards!

  • LizKershawDJ Liz Kershaw (@LizKershawDJ) reported

    @Wilfy1874 @santanderuk Not yet you can't with @santanderuk They are "working on it"

  • AndyCJessop Seymour Beavers (@AndyCJessop) reported

    @LizKershawDJ @santanderuk Can you not photo and upload it .. virgin money and nationwide offer this service.

  • SpainNick Nick Spain (@SpainNick) reported

    @santanderuk you have appalling customer service! I have been on hold for 20 minutes already! Answer your phone!

  • gefcraig Geffers (@gefcraig) reported

    @LizKershawDJ @santanderuk The Post Office accepts cheques etc and also provide other banking services. The banking partners are on their website.