Is Santander down in Folkestone, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Folkestone, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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James Lloyd Kent
(@JamesKentDir) reported
@santanderuk last year Santander made £7 billion profit. Why is it impossible to ever get through to a human being?
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katie
(@katiedulwich) reported
@santanderuk husband’s been on hold for 45 minutes because he just wants to transfer some money from one of his accounts to another & a payment block was made. How does he get help!!?
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Dr Julie Scheiner
(@TherapyExpert) reported
@santanderuk again waiting on hold... Now u have blocked access to my account n can't get thru.
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Jade Estebanez
(@jadewelshy) reported
@santanderuk @santanderukhelp santander are absolutely shocking and their complaints department should be shut down. They give you a load of bull don't have q clue what they are on about and close complaints stating a resolution without speaking to you! What? @financialombuds
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Adam Stone
(@Rokkster) reported
Do you have a @HSBC_UK business account? We bank with @santanderuk with most of our services purchased online via card, but since recent changes to the way card payments are handled (due to regulations) we've had no end of issues. Is it the same with HSBC?
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Alan McGowan
(@al_mcgoo) reported
@santanderukhelp @santanderuk Briefly with someone who wasn’t able to help and wouldn’t discuss the second issue I called for. Couldn’t wait to get me off the call. Been on hold since. I had plans for this morning I’ve had to cancel.
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Joe Sarsfield
(@sarsfield_joe) reported
@santanderuk What's going on with your customer service today? I'm a Select Customer and have been on hold for over an hour and a half. You locked me out of my online banking and I need to process payments before the end of the day.
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Matthew Jones
(@mattj199) reported
@santanderuk my problem was fixed very promptly after raising it on here - in about half an hour. Call centre staff were great and security department very helpful indeed - #creditwhereitsdue
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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Phantom-Mike
(@MikeyGe90083669) reported
@santanderuk been on hold to customer service now for 1hr 38mins still without talking to anyone. How could I be on hold this long?? This is unacceptable. It’s imperative I speak to someone