Is Santander down in Folkestone, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Folkestone, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jan Colligan
(@JanBColligan) reported
@santanderuk what on earth is happening on your share site. I continually cannot view statements. I think you blamed the browser last time round. Not good enough
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penalisedsaver
(@penalisedsaver) reported
@lebara I moved to you a couple of days ago & ported my number. People are now able to phone & text me on my ported number, however, when I try to get an OTP code from @santanderuk nothing happens. I need to book flights. Please let me know how to solve this problem
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ernmander
(@ernmander) reported
Amazing how @santanderuk are so quick to put up interest rates on my mortgage. But extremely slow to put up interest on my bank account. Quick to make the mortgage go up to %4.5 but slow to make bank acct %2. Mmm why isn’t my bank acct internet %4.5 ? Robbing bastards
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Zoe Barnard
(@ZoeBarnard11) reported
@santanderuk can you explain to me why an unauthorised payment came out of my account Saturday preventing me from getting to work and earning £180 then when I call 2 seek help you claim its not your responsibility and then block my card without telling me no compo 4 lost earnings
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Vanessa Tsu
(@vanessa_tsu) reported
@santanderuk hi, when will the app be up and running again? Haven't been able to log in all day - server timed out.
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TwitTwoToo
(@TwitTwoToo) reported
@santanderuk After 9 days & 4 hrs speaking to 10 different people,some un-contactable anlst in back office security unlocked my a/c tks.No-one contacted me. Quiet non proactive cust service isn’t the way.Pls look at @Octopus @g__j as a shining light in ownership in customer comms
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Dan Bonsall
(@danindidsbury) reported
@santanderuk have lost £80,000 that a business attempted to transfer to my business on Friday. For 4 days the money remains lost in the banking system. Neither Santander nor the the sending bank (Royal Bank of Scotland) can locate the money or explain the problem.
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ernmander
(@ernmander) reported
Amazing how @santanderuk are so quick to put up interest rates on my mortgage. But extremely slow to put up interest on my bank account. Quick to make the mortgage go up to %4.5 but slow to make bank acct %2. Mmm why isn’t my bank acct rate %4.5 ? Robbing bastards
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Denis MacShane
(@DenisMacShane) reported
First of all @santanderuk close down 2 branches I used so need a train journey to get to one. Now no one answers their phone. Is there a bank that serves customers?
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Basilius Kevin .V🌈
(@BK3vin) reported
@ZoeBarnard11 @santanderuk Talk to @iFox97 they helped me when support services wouldn’t help me🥺..