Is Santander down in Folkestone, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Folkestone, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Eddie McIver
(@EddieMcIver) reported
@santanderuk Requested this charge to be waived as a goodwill gesture due to my incapacity. Rejected! Tomorrow, I will pay balance in full on credit in full then cancel all accounts my wife and myself hold. What a way to treat a customer of some 40 years!
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Chris Brown
(@seapussy) reported
@santanderukhelp @santanderuk I’ve been on hold for over an hour now after a credit card transaction was denied due to security. What is going on? You’re closing branches and making people use telephone and internet banking but failing in service. Considering moving bank
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Fiona Nicolson
(@continuouscomms) reported
Question for @santanderuk - do you only offer an online service now? You don't seem to have a phone number on your website and your chat function says it doesn't understand my question, which I put succinctly and clearly. It then directed me to manage my account online.
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Monty
(@Montou32) reported
@santanderuk hello I use online banking and have just downloaded your app to my phone but am unsure how to register for this service… can you pls explain?
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Baz Lloyd
(@Lloyd3Baz) reported
@santanderuk your fraud department is absolutely ****!!!!
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Pixie Vannucci
(@Pixie_vannucci) reported
@Hysterix92 @santanderuk Thank you I just hit my limit time and time again cos the steam feels never ending the slurs from the same people saying everyone suffers with MH. Im lucky I have a lot of good friends and people I follow on here that support me but its still gets hard.
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Lucy Yeatman
(@LucyBYeatman) reported
Trying to open a new bank account with @santanderuk but there is a problem with documents. We chat can’t help. Not possible to speak to someone on the phone. Very poor service. I will take my custom elsewhere.
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Stuart Sanchez
(@StuartSanchez88) reported
These absolute scumbags have stolen my money and refuse to give any info after nearly 2 months!! Left me with no money over Christmas and new year and just refuse to do anything to help when I call 😤😤😞 @santanderuk @santanderukhelp
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sM0k3sT4k
(@smokestak) reported
@santanderuk @santanderukhelp how can you even be contacted...i.e. a human not a robot. I need to talk to someone. Branch rude and truculent. Issue dragging on for 6 months with lots of lies and bad advice from your end.
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TheDickinArms
(@thedickinarms) reported
If you’re looking for absolutely horrendous customer service and complete ignorance to your business needs, then you should use @santanderuk #badservice #ignored