Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 03/17/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bengomori 🦦Ben Gomori / G. Markus🦦 (@bengomori) reported

    @santanderuk still having problems in Chrome on my business account. Whenever I go to the access payees screen it just goes blank. I’m not accessing from a bookmark…

  • goonerlgh Lawrence ****** (@goonerlgh) reported

    @santanderuk @santanderukhelp Why is it impossible to talk to anyone on your phone line or via the utterly useless website bot if you're not already an account holder? Trying to help my father open a new account and the bot can't answer even a really basic question.

  • NetworkBan Charles Morris (@NetworkBan) reported

    @santanderuk Your adverts are terrible.

  • Iamlucy_loo Lucy Fenton (@Iamlucy_loo) reported

    @santanderuk terrible customer service from your #hackney branch this morning. I will no longer be opening an account with your bank.

  • DamianORourke3 Damian ORourke (@DamianORourke3) reported

    @santanderuk absolutely shocking service, no branches left, hours on hold (yes I know there is a pandemic but other banks have moved on) and the online 'Chat-Bot' is useless. Please go elsewhere and find yourself a modern bank in the 21st century, catch up you useless lot!

  • tesssummers98 Tess Summers 🇬🇧🇮🇪 (@tesssummers98) reported

    @robert32500998 @santanderuk Someone else posted about similar problems the other day. Maybe you should transfer the whole lot to another bank. Who do these people think they are? It's your money

  • seatedskydiver kevin martin (@seatedskydiver) reported from Leeds, England

    @santanderuk @santanderukhelp very poor customer service still on hold after 27 mins STILL HOLDING…

  • JostevoJo Jo Stevenson (@JostevoJo) reported

    @santanderuk As a Santander customer, I loathe these ridiculous, unfunny ads. I'd like my money spent on something else - like lower bank charges.

  • DiteConor Conor Dite (@DiteConor) reported

    @santanderuk I'm struggling to get the app to work, keeps crashing when I open it. I'm on a Samsung s21 ultra on the latest update, other banking apps are working fine, but no luck with yours, anything I'm missing, or anyone else having this problem

  • Toontone100 ToonTone100 (@Toontone100) reported

    @santanderuk You HAVE to be better than that ! The responses just received during a phone call regarding a failed transaction (at your end !) …. Put your customer setvices right man ! 🙄