Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 02/24/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Tara_Rogersxx Tara Rogers (@Tara_Rogersxx) reported

    42 minutes on hold to @santanderuk - new customer but already tempted to go elsewhere!

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderuk having been on hold for over 10 mins, Nabeeb in Sheffield answered. I told her what my issue was. At that moment someone came to do the door. I asked her to hold on a sec but she just kept asking for my mobile no. I asked to wait a mo as I was calling from contd

  • WhiteIain Iain White (@WhiteIain) reported from Bracknell, England

    @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

  • curlytopTW2 CurlytopTW2 (@curlytopTW2) reported

    @MartinSLewis @MoneySavingExp please when you recommend the new Santander Esaver Easy Access savings account also report the appalling customer service. I was on hold for 2.5 hours this evening to try and speak to someone about my application.@santanderuk

  • yvmcb yvmcb (@yvmcb) reported

    @santanderuk twice your customer service have cut off my call mid conversation morning. Trying to open a new account is proving very difficult.

  • frank22946307 frank (@frank22946307) reported

    @RobertF53442725 @santanderuk You can just contact @Trucybercare at Instagram he might be of help just as mine

  • frank22946307 frank (@frank22946307) reported

    @kevharrison_ @santanderuk If you have Instagram account you can just search @Trucybercare and send him message he's some Cybersecurity specialist all tech refund recovery it might be of help to you

  • HomilyAd Ad Homily #BritainDeservesBetter 💙🇪🇺🌈🇬🇧 (@HomilyAd) reported

    @santanderuk Happy days - today I went to local branch to open new account and wanting help - no appointment available till 2023 - then phoned to change bank telephone contact - took 90 mins, two calls to different departments and an awful lot of waiting .. & Muzak - progress?

  • assortedwaves Emotion’s an ocean in which to hide (@assortedwaves) reported

    Debit card stopped working, told it was faulty (wouldn’t stop it being used online but still) Ordered new one, still can’t use contactless. Went to the branch to get help, was told no one could help as I didn’t have an appointment @santanderuk you can go & suck my salty lolly!

  • JMG745 JMG74 (@JMG745) reported

    Anyone in recent living memory opened a savings account online and then wait 3 or 4 days for a letter with login details? It's what I'm experiencing with @santanderuk atm. Instantly created one with @Chase and Atombank. No waiting.