Is Santander down in Folkestone, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Folkestone, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (36%)
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Transactions (21%)
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Website (21%)
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Login (16%)
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Transfer (5%)
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Withdrawals (1%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Tricia Kilczynski
(@Trishkil) reported
@santanderuk I have been on hold for 40 mins to fraud team! Does anyone work in this office. I have been trying every day for a week to unblock my card. Tried ringing customer service to get help with this. They have put me back on hold to fraud team !! 😳😤😫 #frustrated!
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Scott Fisher
(@FisherScott9) reported
@santanderuk is there anyone that can help me with an unresolved issue ? Waiting for over 1 1/2 hours on the phone with no answer is unacceptable.
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James Douglas
(@meJimmyD) reported
Can you please advise how I track an old National & Provincial account please @santanderuk? Your chat bot or phone service is not at all helpful. Thanks
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Ellie Yates
(@y8tesy) reported
@santanderuk I’ve tried 4 different branches to get an appointment for my daughter to switch her current account to a student account and there’s nothing available for months. Really disappointed with this poor customer service. If she was a new customer there’d be no issue 😡
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Lee Newsome as Elvis
(@LeeasElvis) reported
@fiona_parker14 I rang @santanderuk yesterday for mortgage help and they said there'as absolutely nothing we can do and to make sure i paid the mortgage or the house would be repossessed
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Peter White
(@1Petewhite) reported
@santanderuk Yeah, your banking structure is ****... customer service is ****. Santander banking infrastructure is run by a half-wit. I could do better sitting behind a desk. Even metro bank is better. Get rid of Ant and **** too, one a piss head who ran into a car with a child
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Ashlea Bea
(@ashleabeaphoto) reported
Waiting for over 40 minutes, talked to a human that couldn't help and and now it's closed thank you @santanderuk
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Karen Louise Hearn
(@karkarloulou) reported
@santanderuk help I keep getting emails to manage my mortgage account online but everytime I try it needs me to enter my current account number! I don't have one only mortgage ac 🤬
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verity tingle-lewis
(@VerityTingle) reported
@santanderuk BLOODY AWFUL SERVICE! Recently taken over a well established business, simply needed to change the name on the bank account, but I'm not 'desirable' to you, 15th of the month now, still no further on because of your time wasting. Totally ruined my first months trade.
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Jordan B
(@GMaggiordomo) reported
@santanderuk trying to make a chargeback claim via online banking but it tells me to make sure my details are up to date. I have confirmed this but still having issues (note that the mobile number is showing as "-" on the dispute page). What can I do?