Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 02/18/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • baroninlondon baroninlondon (@baroninlondon) reported

    @santanderuk your travel insurance customer service is absurd. I've tried calling for over an hour three times with no answer or call back working plus no email response. My advice is to never take insurance with them @MailOnline @TheSun

  • Navajo01497666 Navajo (@Navajo01497666) reported

    @santanderuk is rubbish don’t use them. They don’t answer the support phones and there online chat is a bot. #santander employee actual people. You’re a rubbish bank #friday

  • shannondeenie Shan x (@shannondeenie) reported

    @hyperfrank @santanderuk Hey I’m going through a similar situation now with my access being blocked by them, how long did it take you to get access again? (If you ever did)

  • janetisaac8 Janet Zic❤️ (@janetisaac8) reported

    @mdecelis @santanderuk Sorry for the experience, It’s amazingly frustrating my account was hacked, Appeal never work, I got no response from support, not until someone referred to @GageDavis3 on TWITTER .. who assist me to recover my account back..or #Lod_teq on Instagram

  • BarryWxm Barry Daniels🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #UTST (@BarryWxm) reported

    @santanderuk Seems to be some issue with OTP's I'm not receiving them.

  • ThEUnReaLWuN ThEUnReaLWuN (@ThEUnReaLWuN) reported

    DO NOT USE @santanderuk they have the worst customer service especially with disputes, you wait an hour on the phone to get through and then have to wait another hour as they have to put you through to someone else as there is NO separate disputes number!!

  • bobayling Sir Barney the BT (@bobayling) reported

    @santanderuk I have been the victim of fraud by one of your account holders. I cant get to chat online because I am not an account holder. Help.please

  • batey0805 Batey0805 (@batey0805) reported

    @santanderuk just phoned to try and make an overpayment - can’t do it online as I have more than 1 product - when eventually get through I’m told the card payment service is broke and should be fixed in a few days - it’s been broke since Monday !!!!

  • RobertS42133896 Mal (@RobertS42133896) reported

    @santanderuk is there a problem from your end as I have not received my state pension payment that is usually paid in after midnight???

  • iamtracyl Tracy Vann (@iamtracyl) reported

    @santanderuk I need my bank statements stamped and signed … but you don’t offer this service ?? So what do I do ? You are my bank …