Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 12/08/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • a1exh Alexander Holland (@a1exh) reported

    @santanderuk In today’s world of server virtualisation and network simulations, fall over redundancy etc this doesn’t happen IF you fund your IT department correctly. This should never happen. Smells like cost cutting

  • mcmingy Mcmingy (@mcmingy) reported

    @santanderuk Still doesn't help my situation as I've transferred into my Santander account but I'm being told I have insufficient funds.. 😩 so where's my money?

  • xx_Michelle_oo Michelle_xx_xx (@xx_Michelle_oo) reported

    Come on @santanderuk @santanderukhelp sort your phone technical issue out it's been hours now 🤬🤬😤😤😡😡 haven't got online banking so can't check anything currently!!

  • KayaLaRoche Kaya La Roche 🌙♋ (@KayaLaRoche) reported

    @scousebird77 @santanderuk It’s working for me too but the money I’ve sent to my NatWest account isn’t showing there now 😬

  • longlivelillyxo 💚❤💙💜🧡 lilly 💚❤💙💜🧡 (@longlivelillyxo) reported

    @santanderuk doesn't fix the ************* issue.

  • doctorvenkmann Gerard Brolly (@doctorvenkmann) reported

    @santanderuk Ludicrous it’s still not working. How about a bit more clarity for your customers. Give us an ETA on when we can at least expect it to be back online.

  • KayaLaRoche Kaya La Roche 🌙♋ (@KayaLaRoche) reported

    @santanderuk The app is working for me now but I’ve just sent money to my account with NatWest and it’s not showing in either account?! 😬

  • snoopsaj aj snoop (@snoopsaj) reported

    @santanderuk Absolutely fuming with santander cant access anything trying to pay online for over 3 hours a bank your size should not be having a problem like this

  • DeathBewitched DeathBewitched (@DeathBewitched) reported

    @santanderuk app working now great but not happy with the disgusting tweet I saw from one of your colleagues

  • NickLockyer Nick Lockyer (@NickLockyer) reported

    @will_hulse @santanderuk Not untypical for a complicated IT issue. Doesn’t mean it is a malware attack specifically. Could be as simple as a database problem, and they’re doing everything necessary to bring it back. Unless HCL are involved and they’re trying to mobilise knowledge from onshore IT