Santander

Is Santander down in Folkestone, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Folkestone, Kent, England 12/13/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • KatrinaLeer katrina leer (@KatrinaLeer) reported

    @santanderuk Nope still not working! 😡

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported

    @jen_35 @santanderuk Totally not working! My other banking apps work fine, but #Santander is caput 😱

  • ascrembalem Ascrembalem (@ascrembalem) reported

    @santanderuk why haven’t you updated your own service status page online? Continues to show web and app banking unaffected by the current outage

  • Music_Kitts 🖤🎧Music Kitten🎵♥️ (@Music_Kitts) reported

    @GibFearon @santanderuk I’ve managed to log in straight away Paul….

  • James2022R JR (@James2022R) reported

    @bancosantander Tips for @santanderuk to identify and prevent fraud - don't state that the Fraud Act definition of fraud is wrong because @santanderuk wants to support fraud and not act to prevent it

  • peaksGO Hunted in the Peaks (@peaksGO) reported

    @santanderuk Absolutley shocking service. Do not use this bank.

  • Bluelillys Lydia Sanchez 💙 (@Bluelillys) reported

    @MiaQueen1999 @MartinSLewis @santanderuk It doesn’t tell an obvious story, and I’m for sure not going to tell you my story. But go ahead and continue having a nice day trying to put people down by pretending to be so clever.

  • DNorowzian Darius Norowzian (@DNorowzian) reported

    @santanderuk You have blocked me out of my account with no ability to access my money for 3 weeks. This is not just unacceptable, your actions have cost me substantial fines due to lack of access to my money. Is this how you treat all your customers, or just me?

  • marcfirth316 Wayward Son before it was cool (@marcfirth316) reported

    @jen_35 @santanderuk Same, and bank card isn't working either

  • TobyChiz Toby Chishick (@TobyChiz) reported

    … I just want a credit card that works & doesn’t get blocked every time I use it!I’ve never had so much hassle with a bank/credit card before. Customer service seem unable to help. Really frustrating. Might just pay it off and switch providers as this is ridiculous. @santanderuk