Santander status: access issues and outage reports

Problems in the last 24 hours in Fivemiletown, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Fivemiletown, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 2 minutes ago

  @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Gideon Carroll (@gideon_carroll) reported 2 minutes ago

  @santanderuk @TSB You are not changing @santanderuk. I am having a nightmare with your telephone banking. Can someone in social please help me?

• 
  Steve Scarebear (@Scare158Steve) reported 7 minutes ago from Victoria, England

  Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

• 
  Dexter (@dmarksbarber) reported 12 minutes ago from Stafford, England

  @santanderuk @santanderukhelp fyi: Your branch profiles still say mortgage advisers are on site, but I was told by an employee that they’re only ever via the phone now. Probably worth changing that so people don’t waste time traveling to a branch just to be told nope 🥶

• 
  Kaz (@rugby_dogmum) reported 13 minutes ago

  Anyone having issues with Santander Uk mobile banking app ? Screen blank , have deleted and re uploaded , issues remain. @santanderukhelp @santanderuk

• 
  Robin Lievesley (@RLievesley43207) reported 16 minutes ago

  Is anyone else having problems with banks these days my accounts are blocked more than they are open @Rupert Lowe # Halifax @HSBC @santanderuk

• 
  Eamon O'Donoghue (@Eamon_) reported 16 minutes ago

  @santanderuk This is not olden time with typewriters or carrier pigeons. We are on week 3 now, I'm still getting letters chasing me for payment and you still haven't sorted it. That is quite unacceptable and my little business has lost money as well as hindering ability to access credit.

• 
  Alan (@metalheed) reported 17 minutes ago

  @santanderuk I have to verify my identity to get back into the app but the scanning ofy passport is terrible. Just won't work. Why have you made it so hard? Surely my email and phone number should be enough to verify myself?

• 
  Claire Menlove (@clairemenlove) reported 17 minutes ago

  @santanderuk @TSB If you could simply sort out why I’ve waited 7 working days for a new bank card, I’d be happy with that. #HackedAccount #hackedoff

• 
  John Higham (@johnshigham) reported 19 minutes ago

  @santanderuk You are USELESS! Saturday on a bank holiday weekend & still no replacement debit card after reporting it lost on Monday morning. I have no means to replace my broken mobile phone because every online payment method other than debit card uses phone verification! 😡😡