Santander

Is Santander down in Faversham, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Faversham, Kent, England 01/16/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BrandNew_Dawn Brand New Dawn (@BrandNew_Dawn) reported

    @santanderuk @ITVTonight Very disappointed that you dont answer your phones to a customer trying to report fraud. Holding for 40 minutes yesterday and 45 today and still waiting...

  • annapeacock26 Anna Peacock (@annapeacock26) reported

    @santanderuk @santanderukhelp I am going to have to call your bank AGAIN this morning to try & get my money, despite your team promising to call in the event of any issues. If you are considering banking with this bank, don’t.

  • RajThapar1972 British Raj راج تھاپر राज थापर (@RajThapar1972) reported

    @santanderuk I have a huge problem I hope you can deal with. I set up a balance transfer online with my new Santander card. It didn't accept 15 digit reference from Amex so I added a 0. The application went through. I called to reset the transfer using the correct number 1/2

  • sjgriffs Sophie Adams (@sjgriffs) reported

    arrrrgh @santanderuk you've blocked both online and mobile banking for me today and I keep getting cut off on your phone line. No access to online chat, need to pay people for my kitchen renovation. Absolutely shocking service. #worstbankever

  • nikkimilne9 nikkimilne (@nikkimilne9) reported

    @santanderuk when nearly £7k is fraudulently taken from your account and you spend an hour on hold trying to speak to somebody only to be cut off. Ruined Sunday. Worst service ever…

  • harshit_nanda19 Harshit Nanda (@harshit_nanda19) reported

    @santanderukhelp @santanderuk An unknown / fraud transaction has been processed from my account online and I would like to report and block the transaction. I tried to call but waited for over 45 mins without a response!!

  • philnetherwood Phil Netherwood (@philnetherwood) reported

    @santanderuk do you actually have anyone answering phone calls? Now on third 30 mins+ attempt because your security algorithm blocked online access. I appreciate security measures, but not ridiculous delay to release block. This'll become a #complaint at this rate!

  • SarHarSuperStar Sarah (@SarHarSuperStar) reported

    @santanderuk @CooperativeBank @santanderuk say auth codes no good, need ARN numbers. As fun as it's been acting as a go-between and repeating this over and over during a period of 7 hours while I was supposed to be working, please can you speak directly to each other to sort this out?

  • MrHappySquid Ash (@MrHappySquid) reported

    @santanderuk Hi, I'm trying to close down a credit card account. There's a balance due to be refunded to me - but every time I call to supply details for payment, I can never get through. Is there an email I can send details to?

  • DiDav246 Diane Davies (@DiDav246) reported from Coventry, England

    @santanderuk my grandson saves his hard earned cash with you He paid in 450 to a machine in Coventry a member of staff saw him do this. Error message showed only £235. This was queried following day but they insist machine has verified it Remember Post office fiasco Shoddy work