Santander

Is Santander down in Faversham, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Faversham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Faversham, Kent, England 12/11/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • d_shuks David Shukri (@d_shuks) reported

    @santanderuk 2hrs you've kept me on hold trying to confirm an urgent payment. Totally unacceptable, complete intransigence from your people to try and help me. Has cost me a fortune in phone charges from overseas. Will you help me or not?????

  • PBSport Peter B (@PBSport) reported

    Hi @santanderuk. I assume that if you're not going to issue a replacement card on my secondary account that you're also going to stop charging me for it, right?🙄

  • dbjkendall Dan Kendall (@dbjkendall) reported

    @santanderuk if you’re going to have someone on hold for a total of 3 hours (to resolve a problem you have caused!) can you at least make it less frustrating by not having the automated voice apologising every 15 seconds?!

  • XRPDanXRP Daniel (@XRPDanXRP) reported

    @santanderuk your customer services number is atrocious!! Can someone reach out to me.

  • carmel61905477 carmel (@carmel61905477) reported

    @santanderuk is there anyone at Santander who actually wants to help a customer?? So far the simple answer is no!!!

  • dasmithofficial David (@dasmithofficial) reported

    @Hyundai_UK @santanderuk I’m very disappointed with the very poor service, lack of compassion that I’ve received from Hyundai Capital Finance, who believe that £30 admin fee is proportional to the costs they’ve incurred as a result of number plate change! 👎

  • WeeAnderson88 Wee Andy (@WeeAnderson88) reported

    **** off @santanderuk. This happens far too often that we can't make payments

  • cpreda1979 Cristian Preda (@cpreda1979) reported

    @santanderuk it looks like i need to change my business account to a bank where the app is not logging me off every time when I am on mobile data and where the customer service is solving the issue. I have another 2 apps from different banks and they are ok...

  • johnkennan0 JOHN KENNAN 💙 (@johnkennan0) reported

    @santanderuk Really annoying when you request confirmation that a transaction is valid but block it despite the confirmation anyway. I’ve just wasted an hour of my night trying to resolve the mess you caused.

  • stabard lee grafton (@stabard) reported

    @santanderuk - you have blocked a payment for no reason and now not answered phone for over an hour. Wtf is wrong with you