Is Santander down in Faversham, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Faversham, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Faversham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Sibley
(@Pete_Sibley) reported
@santanderuk - when we’re struggling with an account issue and ask your agent how they can they help and they answer “I won’t” - what sort of service is that??? Utterly disgraceful.
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jacky stoobs
(@JustJevens) reported
I think @santanderuk's digital banking services must be the worst of all the UK banks. Must make it so hard for their customer service teams. Needs serious overhaul.
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Mark Burley
(@MarkBurleyUK) reported
@santanderuk Why is it impossible to speak to anyone there - appalling customer service been on hold for hours today
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sh@k
(@Roni_Khan) reported
@santanderuk is the banking app down it is not refreshing nor sending any money out it states complete but nothing is sent nor received and balance is stilk the same
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Tashmia Owen FRSA
(@dancinginshado) reported
@santanderuk being the bank that was of little support to the woman who had her money stolen via her phone whilst she was in the gym.
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May
(@mayte10000) reported
@santanderuk need help with one of your subsidiary who is refusing to allow me to withdraw money from the account.
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Kerri Nicholls
(@Kerri_Nicholls_) reported
from
East-The-Water, England
@Rule_ette_Out @santanderuk Introduced a time delay so gambling transactions will still be blocked for 48 hours after the request to remove the block. The feature before was pointless!
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Ian Riley
(@ianrileyENG) reported
@santanderuk We have been on hold now for 57 minutes. You are currently experiencing a high number of calls apparently. Why is that? You had the same issue yesterday- and last week. You need more staff. You will certainly be losing a customer at this rate. Unacceptable. Give u 5m
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TheoGriff, 🇪🇸🏴
(@Theo_Griff) reported
@RHJOfficial Well, @santanderuk put a block on my account on 31 Aug at 14.50 7 phonecalls, 3 chats, 5 emails, including to CEO, 2 official complaints, 3 tweets including @santanderukhelp, finally account unblocked today, 6 September at 16.35 Reason? Backlog from Bank Holiday
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Graham Guy 🇪🇺
(@grahamguy) reported
@santanderuk How do I set up online banking / OTP for purchase confirmation when there is no mobile network access at the household? I have to run down the garden and wait 5 mins for any texts to stand a chance, and even then not reliable.