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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Faringdon, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Faringdon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Faringdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • andyparsons3
    AP (@andyparsons3) reported

    @santanderuk and there we have it, no contact was made, nothing, heading towards day 3 of no access to something i’ve paid for

  • ChezzyRezzy
    Chezzy Rezzy (@ChezzyRezzy) reported

    @santanderuk every time I log into your **** app it demands that I verify my identity. I spend 5 minutes doing so and every time get an error message. Sort it out or I'll take my money elsewhere.

  • try_type
    Try Type (@try_type) reported

    @santanderuk Put the phone down. 1hr plus wait isn’t acceptable. No problem plenty of other banks.

  • DianeGreger
    Diane Greger (@DianeGreger) reported

    @HWarlow @santanderuk Incompetent employees are hired mostly DEI and how no idea about customer service nor how to do the job correctly.

  • andyparsons3
    AP (@andyparsons3) reported

    @santanderuk that’s almost 2 full days of you blocking access to a bank account I pay to use and still no updates, I’ve emailed you and you have responded. It’s clearly too much effort for you

  • Adiba_xx
    Adiba. 🇵🇸 (@Adiba_xx) reported

    @santanderuk I’ve been trying to reach your fraud team for over an hour by phone & unfortunately neither the website or app is able to resolve my issue. Customers really shouldn’t be left waiting this long for support. Could someone please assist urgently? Thank you

  • CoulsdonTHFC
    For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported

    @santanderuk Then after updating my details I go on the app & you’ve cut off my mobile banking access so I have to do it all again 😡

  • arnoldlaa
    Lucy Arnold-Courtney (@arnoldlaa) reported

    @santanderuk trying to help my FIL set up online banking has been the worst experience. Hours and hours of phone calls, letters that don't arrive, blocking banking as soon as it has been set up. Voice ID when he has had throat cancer. An hour wait on each call. It's awful.

  • Lamvel
    Sohail Lamvel (@Lamvel) reported

    @santanderuk How can I unblock my world elite credit card without having to call? Seems like a block that only CS can remove?

  • iamedterry
    Edward Terry (@iamedterry) reported

    @santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.