Santander status: access issues and outage reports

Problems in the last 24 hours in Faringdon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Faringdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matty Hough (@MattyHough2) reported 3 minutes ago

  @santanderuk UK customer stranded homeless in Hungary after fraud on my account. I’ve waited 7 days for investigation with no access to money, food or accommodation. Repeated requests for emergency hardship escalation and vulnerable customer support have not been resolved

• 
  Traffic Hombre (@neilwaring1) reported 3 minutes ago

  @santanderuk pop up on app that you have to give more details who is owned by a 3rd party, elderly family member who can't do this and a phone call too yourselves with no help given #poorservice#notelderlyfriendly#responseisrequired🤯🤯🤯

• 
  Oasis (@Oasisrvti) reported 7 minutes ago

  @santanderuk customer comes first so it’s always right not at this company. They’ll just take your money and block your bank and do nothing about it for a week so if you’re thinking about opening the account for convenience, please don’t because all it’s gonna do is cause agro

• 
  KevinB (@KevinUTO1867) reported 7 minutes ago

  @MartinSLewis - @santanderuk have rejected my bank account switch bonus claiming my DD’s aren’t on their eligible “list”. One DD is a payment to my local council and the other is the @PostcodeLottery. Have you heard of such an issue?

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 7 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  eyerish seadog (@Dogglllzzz) reported 8 minutes ago

  @santanderuk Standard reply. I see you can’t help.

• 
  Baljeet Mahey (@F123SHY) reported 8 minutes ago

  @santanderuk I tried on this but same answer... sorry, can't help!!!!!

• 
  Oasis (@Oasisrvti) reported 10 minutes ago

  @santanderuk the “please call us so can help you” is a scam btw, next time be honest “please call us so we can do absolutely nothing expect give you inconsistent information & take time off your life”

• 
  Dorset Gooner (@dorset_gooner) reported 12 minutes ago

  So @santanderuk cards not working @AintreeRaces frustrating but will they take cash? No! No common sense at all Day ruined 👍👏🏻

• 
  Ilikefilmme (@Ilikefilmme) reported 13 minutes ago

  @santanderuk Can you please furnish me with a direct number or email address 4 the vulnerable customer team please as 1 of your staff members insisted on asking my dying mother 2 tell her the last payments she made as a security check even though she was itold thats not possible