Santander down? Current status and problems in Falmouth, Cornwall, England

Problems in the last 24 hours in Falmouth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Falmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Cunningham MP (@ACunninghamMP) reported 1 minute ago

  Disappointing to see yet another High Street bank cut its service to my area. This time its @santanderuk cutting opening hours claiming it give give staff more time to answer the phone. Can't understand why staff in open branches can't take phone calls when they're not busy

• 
  Silver Dog Jewellery (@SilverDogKernow) reported 2 minutes ago

  @santanderuk Moving towards all digital,closing branches earlier,now from 30June you will charge for customer service calls; surely hitting the most vulnerable in society who cannot afford unlimited call contracts and the elderly using landlines. Closing my accounts now.

• 
  hilary mcerlean (@hilarymcerl) reported 2 minutes ago

  @santanderukhelp another hour has passed and my daughter is still waiting to speak to a fraud advisor. This is just awful. Shameful that #santanderuk can’t provide a decent helpline for customers who have been victims of fraud

• 
  Roz Potenza (@Greatdanishes) reported 5 minutes ago

  @nicperrins @santanderuk It’s terrible. Trying to get a live human on the phone is near impossible. How crazy is that??

• 
  Alex Cunningham MP (@ACunninghamMP) reported 6 minutes ago

  Disappointing to see yet another High Street bank cut its service to my area. This time its @santanderuk cutting opening hours claiming it will give staff more time to answer the phone. Can't understand why staff in open branches can't take phone calls when they're not busy

• 
  Jane Horton (@JaneHor18216368) reported 8 minutes ago

  @antoniokolicuk @santanderuk Just moving mine, going to first direct, good reports on customer service and switching.

• 
  Jane Horton (@JaneHor18216368) reported 13 minutes ago

  @santanderuk why is your customer service so appalling, 5 hours today and still not spoken to a real person. First direct have been very helpful, just hope you are ready with compensation.

• 
  IAMDAVIDBUDD (@iamdavidbudd) reported 16 minutes ago

  @nicperrins @BexBookaholic @santanderuk Santander have announced they're going back to Covid Lockdown hours permanently in branches as combined with Mask mafia it was such a success in driving their customers away soon they will have no staff but millions of customers working for them

• 
  Phil Treagus-Evans (@philtreagus) reported 16 minutes ago

  It’s disgraceful that @santanderuk are penalising self employed people who worked hard to continue growing their business during the pandemic, purely because they accepted a single grant of support. A grant that barely covered anything. How is that fair?! Where’s the humanity?!

• 
  V2 (@1_2_1_1_1) reported 21 minutes ago

  @santanderuk On your website 'Chat with us' button is not functional. I have tried multiple browsers but nothing happens on clicking the button. Also been waiting for 1hr on 0800 917 5630