Santander status: access issues and outage reports

Problems in the last 24 hours in Falmouth, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Falmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JanKrynicky (@JanKrynicky) reported 8 minutes ago

  @santanderuk How about a scumtracker? A bank that refuses its customer to withdraw money for a bike deserves to be marked as scum.

• 
  Alphabet Soup (@Alph4betSoup) reported 10 minutes ago

  @sailingbikeruk @santanderuk Ofc, KYC = 'Know Your Client' - its a form of checks that that those handling funds (banks, exchanges, legal sector, estate agents etc) are supposed to undertake in order to provide the service legitimately. Most commonly to prove identity, but also to provide legitimacy of funds

• 
  Mellissa Timms 🖤 (@mel5kijones) reported 10 minutes ago

  @santanderuk been trying to use the Sandi service on my app since yesterday afternoon but it keeps advising me that it’s experiencing some issues and to try again later. Is this a known problem? I’ve done recent update, cache clear and reinstalled. Also tried this on laptop

• 
  Robin Lievesley (@RLievesley43207) reported 13 minutes ago

  Is anyone else having problems with banks these days my accounts are blocked more than they are open @Rupert Lowe # Halifax @HSBC @santanderuk

• 
  Gillian (@sandygill_) reported 14 minutes ago

  @santanderuk @TSB How about sorting out your bug-ridden, slow, clunky, almost always crashing (usually in the middle of setting up a payment), impossible to log-out of (although it randomly and inconvenient logs you out), ap?!

• 
  David Harman - News Paywalls are Censorship (@david_harman_uk) reported 16 minutes ago

  @santanderuk @TSB Another customer stitch-up & limits consumer choice @TheFCA

• 
  Oasis (@Oasisrvti) reported 17 minutes ago

  @santanderuk customer comes first so it’s always right not at this company. They’ll just take your money and block your bank and do nothing about it for a week so if you’re thinking about opening the account for convenience, please don’t because all it’s gonna do is cause agro

• 
  N.Elle (@NettaSarder) reported 18 minutes ago

  @santanderuk so disappointed that during a period of crisis the only support you can give a loyal customer of 10+ years is to put them in to debt. Please do better.

• 
  JayO (@jboixo4) reported 20 minutes ago

  @santanderuk now says they can’t refund me until the fraud is “confirmed” — which violates PSR refund rules. I’ve submitted info, I’m vulnerable, and this is day 4. @psrpayments @financialombuds I need help. #fraudrefund #psr #Santander

• 
  Pokemon (@pokemondcglobal) reported 23 minutes ago

  @santanderuk @TSB I was approved for a credit card, received the physical card and activation info, but it’s now blocked/declining legitimate transactions with no clear explanation. Please fix this urgently and confirm it won’t affect my credit file. Ref: OLA0107788949