Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 04/01/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (27%)

    Website (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • scarysary76 sarah woodhouse (@scarysary76) reported

    @santanderuk please explain why you think it’s acceptable just to keep reposting the same message. In a society where we are expected to be cashless more and more.. your support today has been appalling.

  • Shanwak Shannon ☺ (@Shanwak) reported

    @santanderuk I transfered a large amount of money into my account this morning without knowing it was down. Signed into the mobile app just now and its not there??? I seriously seriously hope it hasn't been lost.

  • greg_pell Greg Pell (@greg_pell) reported

    @Will_Kirkman @santanderuk I certainly am.... I live in Scunthorpe, which is 200 miles away from where I am at Big Motoring World in Kent, so will have to stay overnight hoping that Santander sort out their issues so that I cam drive home tomorrow.

  • SamManuel12 Sam Jones (@SamManuel12) reported

    @santanderukhelp Understand issues happen, for this length of time though is ridiculous however, the fact that you haven’t arranged to contact customers via text or email to inform them & they only find out once cards are declined or via social media isn’t acceptable. @santanderuk

  • Heaney_Ss HEANEY_S (@Heaney_Ss) reported

    @santanderuk It takes 4 hours to fix?...

  • R3eceJam3s Reece (@R3eceJam3s) reported

    @santanderuk Is this going to part of the outage as my card should have declined?

  • ArtdeMaison Art de Maison (@ArtdeMaison) reported

    @santanderuk @santanderhelp I visited 2 branches today to access teller services in the absence of ATM and card services. Windsor didn’t even apologise for lapse of service. Maidenhead had one person there at noon. Tellers had left as they knew outage would not be fixed by 4pm

  • SurjKhera Surj (@SurjKhera) reported

    @santanderuk Online banking is down. Businesses run on weekends too and not having access to online banking is not a good look

  • varnam43 Varnam1 (@varnam43) reported

    @santanderuk @SkyNews @BBCBreaking No service working at all, all day!

  • Al_Victoria_ Al Victoria (@Al_Victoria_) reported

    @santanderuk absolutely appalling. Have left me completely it of pocket, unable to collect and pay for me new car. Can’t use my card. Stuck. Shocking. Absolutely ****.