Is Santander down in Eye, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Eye, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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☀️ Maddie Please Author☀️
(@MaddiePlease1) reported
Ok @santanderukhelp @santanderuk My husband died on August 26th. You have today returned his death certificate, addressed to him at the wrong address. You have been informed about this, I have spoken to your so called help line on several occasions. You are a disgrace
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dan
(@danny2520) reported
@santanderuk no communications or guidence to warn me of these new charges? Being abroad is hard enough, as well as communicating back to UK to resolve these issues, is again time and money for me. Please can I ask that we are fairly treated and diverse as stated on the Covenant.
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flygirl
(@ThorntonRigg1) reported
No @MaddiePlease1 doesn't have access to internet banking w you because you can't sort it. That’s the problem. That & your inability to accept that she has sent all documents you asked for & has moved house. And she's now a widow. #santandershambles @santanderukhelp @santanderuk
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petr h
(@maestropetr76) reported
@santanderuk Trying to pay of balance on my barclaycard using Santander master deb. So select amount confirm payment in Santander app..processing And error card payment denied by card issuers. What is going on. Never had issues before. Unacceptable
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💖SophieThompsonSuperFan💖
(@Support4Sophiex) reported
@santanderuk The app is still not working properly!! Do you know when the issue will be fixed?? Thank you.
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☀️ Maddie Please Author☀️
(@MaddiePlease1) reported
@santanderuk @santanderukhelp I still cannot access my account. you have just sent my husbands death certificate back to him. Addressed to him. You sent it to my old address. Is this acceptable? Good customer service?
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Otto Osirian
(@OttoOsirian) reported
Wow I've just had the worst customer service experience ever with a @santanderuk complaints person, I just moved my bank to Santander and I will be moving away from them ASAP.
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☀️ Maddie Please Author☀️
(@MaddiePlease1) reported
@santanderuk Dear Mr Regnier, your company has just returned my husbands death certificate to him, at the wrong address. you have been utterly hopeless in dealing with this bereavement. your phone line is hopeless. I still cannot access the account.
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Eliud kaguangi
(@EKaguangi) reported
@santanderuk what is the problem with accessing online banking when abroad as currently in kenya and not able to and the phone is taking ages to be answered - frustrated customer.
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SJ
(@KingSJLDN) reported
Has anyone had issues transferring to @santanderuk recently? A invoices have bounced apparently dunno if it’s me or them