Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 02/13/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AMFRobertson Amanda (@AMFRobertson) reported

    @TheFibroidPuppy @santanderuk They suggest using another bank's ATM - some customers are still having problems.

  • MrPostman90 MrPostman (@MrPostman90) reported

    Can anybody recommend a bank you are happy with that has a good online banking app? I’ve been with @santanderuk 18 years. When I needed a mortgage they couldn’t help me. When I needed to balance transfer a credit card balance, couldn’t help me. No more loyalty from me!

  • dirtm0nd dirtm0nd (@dirtm0nd) reported

    @santanderuk app & website down, come on ffs useless

  • QueerlyTheyreIt Daniel (@QueerlyTheyreIt) reported

    @santanderuk Can I still use my card to pay for things etc? Is it just online? What technical issues? Can you at least be more specific so we know how we are affected?

  • doctorvenkmann Gerard Brolly (@doctorvenkmann) reported

    @santanderuk Ludicrous it’s still not working. How about a bit more clarity for your customers. Give us an ETA on when we can at least expect it to be back online.

  • KuyaMaxy The Ündead Son Maxy-Crazy (@KuyaMaxy) reported

    @Sarah_Brimble @santanderuk That's because they basically have no access to anything. All of their computers are not working as well

  • AtterbyBeth bethatterby (@AtterbyBeth) reported

    @santanderukhelp tried to pay by card but it’s not worked and can’t even use the mobile banking app, and all we get is “sorry for any inconvenience caused” This is now the second time that I’ve had a problem @santanderuk #santander

  • BrowZeR19 BrowZeR (@BrowZeR19) reported

    @BBCNews @santanderukhelp @santanderuk and of course, the helpful online bot refers customers to online banking to get help 🙄

  • KarataNdlovu african_link (@KarataNdlovu) reported

    @santanderuk Technical issue it’s more than a technical issue it’s a bloody disgrace doing maintenance on Sat, shame on you Santander, shame on you.

  • DeathBewitched DeathBewitched (@DeathBewitched) reported

    @santanderuk app working now great but not happy with the disgusting tweet I saw from one of your colleagues