Is Santander down in Eye, Suffolk, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Transactions (25%)

2. 

   Website (22%)

3. 

   Login (22%)

4. 

   Mobile App (20%)

5. 

   Withdrawals (6%)

6. 

   Transfer (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• A (@mumofrowdyboys) reported a minute ago

  @santanderuk hi, I signed up for a credit card with the offer of a £40 amazon voucher on sign up. I have activated the card but don't know how to claim my voucher. Can you help please?

• vicki peck 💙 (@vickipeck16) reported 4 minutes ago

  @santanderuk I received 2 extremely concerning text messages about an hour ago regarding our account. Ive been on hold for over 31 minutes to report this and still haven’t got through!! Neither can I email you!!! 30 years I have been a customer! Disgraceful

• Omar Hassan (@hassano_82) reported 6 minutes ago from Enfield Lock, England

  The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!

• mia☀️ (@miashikari) reported 6 minutes ago

  Why does my @santanderuk card keep rejecting in shops and then when I get home and check mobile banking find its actually taken it multiple times? I cannot afford this ****

• B Beyond magazine (@BBeyondmagazine) reported 8 minutes ago

  @HSBC_UK Personal account. One of our readers has reported that your #Wimbledon branch has apparently refused to provide them with a letter. Please check. Our reader has since gone to @santanderuk for the letter and you've likely lost them as a customer. Perhaps you don't care?

• Nicholas Diable (@Defencebrief) reported 9 minutes ago

  @CookeLouise A lot of companies don't help customers avoid being defrauded. I used to have a @santanderuk credit card. They'd phone me up out of the blue wanting to discuss my account but refused to give me any info to prove they were legit. Then they wonder why customers fall for scams!

• Lizzie (@yarn_yarn_yarn) reported 15 minutes ago

  What an absolute joke @santanderuk phone service is. 45 minutes for a simple call. 5 minutes of that was just to say they were busy. Even making me Google something that they had in front of them to tell them the same answer. Absolutely ridiculous.

• IanSlaterPhotography (@IanSlaterPhoto1) reported 18 minutes ago

  Hey @santanderuk is the online banking system down? Can’t make a simple payment.

• Kelly Hall (@sleepypatronus) reported 19 minutes ago

  Unbelievably disappointed @santanderuk lost a lot of trust in you especially as you still haven't got back to me over a big problem caused by your cashier in your branch! #thebankthatdoesntcare

• A👑 (@Cuthlettbaby93) reported 21 minutes ago

  Huh? @santanderuk why are you now MasterCard instead of Visa? 🤔🤔 (No problem, just curious, wondered why my new card looked different haha)