Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 01/07/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (17%)

    Login (17%)

  3. Website (13%)

    Website (13%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsmiawallace11 Bama (@mrsmiawallace11) reported

    @santanderuk Just had a great customer service experience with Caylee regarding an important transfer over the phone - made the whole thing totally painless. Thanks very much Caylee

  • lil_gamer_bee kai 🐨 (@lil_gamer_bee) reported

    @santanderuk I’ve been locked out of my account due to forgotten details if I go in store with my card and ID will they be able to help me get back into my account

  • hgrzia hna (@hgrzia) reported

    Shocking complaints procedure @santanderuk decided to close my both my accounts with them as there POOR customer service. Moving over to a competitor bank 👍🏼👋🏻

  • vetontheweb Tim Mainland (@vetontheweb) reported

    @santanderuk you send mobile notifications. All they do is log in to the app. WHY???

  • Bonbonsugarplum Vonnie_K (@Bonbonsugarplum) reported

    @santanderuk @santanderukhelp @MartinSLewis why will your app and website not allow me to decrease my overdraft! Continuous errors, this has been like this for months so doubt it is a coincidence

  • MufcAristocracy United Aristocracy (@MufcAristocracy) reported

    @santanderuk I’ve gone from have £400 earlier today to now being £400 overdrawn sort this **** out !!

  • Spiral90210 David Bennington (@Spiral90210) reported

    @santanderuk Your statement export is atrocious. Your CSV data doesn't have the discription. Your text output uses iso-8859-1 with nbsp chars, it should use utf-8 without display characters. Your other formats are broken. These are not hard fixes.

  • _RiazJ Riaz J (@_RiazJ) reported

    @DodoNerd @santanderuk ..@santanderUK - don't help this guy - he's a well known scammer doing this to log into people's bank accounts and bleed them dry.

  • FreddyJames93 Freddy (@FreddyJames93) reported

    @santanderuk hi just wondering if you can help im trying to apply for a loan online and i keep getting an error screen after i put in the otp

  • BernieSutton7 Bernie Sutton (@BernieSutton7) reported

    @santanderukhelp @santanderuk They promised that the payments would go down, not up. So they lied. I feel duped, and yes I have called & they said it could take up to 8 weeks to sort a complaint. I really don't believe that. You've caused me major mental distress. I need this sorting NOW