Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 03/21/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (25%)

    Website (25%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (10%)

    Login (10%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TimHoll38222220 Tim Holland (@TimHoll38222220) reported

    @santanderuk Is the mobile banking down? App doesn’t load since a week now.

  • amelialetitia1 amelia (@amelialetitia1) reported

    @santanderuk I have been waiting (and still waiting) on your customer service helpline for over 2 hours. I am a victim of a scam! this is disgusting service!

  • StephenNorth3 S N (@StephenNorth3) reported

    @TheFCA @santanderuk my father 90 has not been able to access his account online for two weeks. Website suggests action on his computer which he can’t do - he’s not an expert in clearing cookies and caches. My bank doesn’t require these kinds of intervention. 1/2

  • meano10 Ben (@meano10) reported

    @santanderuk bit worrying when you call up because you need help and some **** is looking at and discussion someone elses account instead of yours ain't it 😳

  • krae_on Kieran Rae (@krae_on) reported

    @LeeaaronH @santanderuk Cheers, ClearScore definitely seeming the recommended site. Not feel dodgy handing over banking info though? I remember looking a while back and just noped out of the required info 😶

  • Paul_D_Denman 'P-Diddly' (Paul) (@Paul_D_Denman) reported

    @Progradar @krae_on @santanderuk +1 for Clear Score It has helped me turn my finances around over recent years. They make their money through any accounts you open by clicking-through their site. Your actual report is free, no catches. (I don't work for them btw ;)

  • maxbluenose Maxine Hussey (@maxbluenose) reported

    @santanderuk so it’s now 6 days (3 working days apparently) since you blocked my account with no proper explanation! No access to be able to pay bills relying on family…..total disgrace Santander! All for trying to open a fixed saver with, @Tandem_Bank When will you call me???

  • 5haekul ‏‏‎ shaekul‎ ‍ (@5haekul) reported

    @CazooUK What’s the update? It’s been four months since I logged the vehicle fault. @santanderuk have contacted yourselves trying to obtain an update, with no surprise they haven’t had a response. Please respond! Your customer service is absolute trash! #avoidcazoo

  • jipalenzuela Juan Palenzuela (@jipalenzuela) reported

    Yet another (unintended) consequence of sanctions: I can't access my @santanderuk account at all while I'm home, even though UK sanctions to Venezuela apply to just a small number of people. The cost of complying is deemed too high, so they block everything and everyone instead.

  • MjpDocument mjp document scanning (@MjpDocument) reported

    @santanderuk Why is it you never answer my claims company about my dsar been a year now. Just playing games, terrible company