Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 01/30/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MKRJ10 Matthew (@MKRJ10) reported

    @santanderuk Off to a cracking start, trying to move my money and you block me already 👍🏼 No wonder you are at the bottom

  • moc2472 michelle wright (@moc2472) reported

    @santanderuk are you having issues paying into accounts as myself and 3 people I know have been waiting on payments and we haven't got them

  • joshdyer96 Josh dyer (@joshdyer96) reported

    If anybody banks with @santanderuk I would close that account ASAP, absolute waste of space. Shite opening hours for the working man, takes 45 minutes minimum to get through on the phone. Then when you get through, another 45 mins as they have transfer again!

  • Morningstar_73 Narrowboat Life Unlocked (@Morningstar_73) reported

    @santanderuk has anyone at Santander actually tried calling the call centre? On hold music volume 15 then you talk to someone who is on volume 8 then puts you on hold music at 15 again!! Please help save your customers hearing.

  • Surfchica17 Lisetta17 (@Surfchica17) reported

    @santanderuk How can I get through to your UK Customer Service centre? Tried three times at different times of the day. On hold for 40 minutes each time before I give up.

  • MrTashworth Cheeseball (@MrTashworth) reported

    My bank, @santanderuk is actively keeping me as a #financialslave through irresponsibly given overdraft that's far out of my income bracket. They are trying to kill me #help

  • simon_treadwell Simon Treadwell (@simon_treadwell) reported

    @santanderuk really disappointing service here, 3 times on the phone, listen to all the announcements for 2 minutes on how busy you are, then security checks to then be cut off. No I can't do what I need on your App or Web chat either.....

  • ThisIsAshley_G 🆃🆁🅰🆅🅴🅻 🅹🆄🅽🅺🅸🅴 🛫🚢🗺🎢 (@ThisIsAshley_G) reported

    Well, thanks to @santanderuk, that's 80mins of my life I won't get back. 52mins on hold😫 (seriously, you cannot continue to blame #covid, something we've now lived with for 2 years!) Then 20 mins to diagnose the card problem. Think you need to up your game a little? #Banking

  • harrietorbell harriet (@harrietorbell) reported

    Hey Twitter void, has anyone using Mx prefixes had a mortgage approved? We're struggling to get a mortgage in principle with @santanderuk because Mx isn't in their dropdowns. Pls help!

  • portybelly Flash (@portybelly) reported

    @santanderuk How about spending some of those profits onmore customer service reps on the phone?? As usual, I'm at 35 minutes and counting on hold. Been like this for months.. You're sticking 2 fingers up at your customers. Hopeless!