Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 02/10/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jk_fay Julie Fay (@jk_fay) reported

    @faypricey @santanderuk Don’t blame you! I’m thinking of closing all 3 of our accounts. Went to this bank and have stayed with them because of good customer service. It’s no longer the case, why should we stay loyal!?

  • jk_fay Julie Fay (@jk_fay) reported

    @faypricey @santanderuk Online banking - OK with that. But she has been on the phone with @santanderuk for 30 mins - person on the line was not competent to solve the problem. Neither were the previous two. Another reason to switch banks. Next available branch appointment, July.

  • jk_fay Julie Fay (@jk_fay) reported

    @santanderukhelp Tried that!!!!!!!! Unless there is another team who can actually solve the problem - if so give me the number. See my further tweets to @santanderuk to see how much business you are about to lose.

  • johnc62 John Costello (@johnc62) reported

    @santanderuk is it possible to have someone call me from UK to unlock my account? I live in uae and it is difficult to resolve issues on telephone from here due to very long wait on calls

  • delorous40 Samz (@delorous40) reported

    @santanderuk please can someone help@@Primark have take £95.50p twice and I have had someone phoning me asking me so what do I think has happened and can’t get anywhere on the Santander chat

  • SarahHeleneuk Sarah Hélène 3.5% 🇺🇦🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported

    @santanderuk #Santander You try to make a purchase, as authentication you text me an OTP code and you still block the ruddy payment. THIS IS NOT THE FIRST F'ING TIME.

  • gauravnitr gauravnitr (@gauravnitr) reported

    @santanderuk when is the online banking website going to be fixed as it says it is down?

  • shivaniparmar_ shivani (@shivaniparmar_) reported

    @santanderuk is anyone working in the call centres today? I’ve been waiting for OVER AN HOUR. You’ve left me card and cashless since last Wednesday and I’ve had to keep chasing branches and call centres.. AND IM STILL ON HOLD

  • Kaavya_dj Kaavya Dijendranath (@Kaavya_dj) reported

    Shockingly bad experience with @santanderuk in trying to open a joint account. Two months of wait, errors on their part only to be told that our application and credit check validity has expired. So glad that @LloydsBank and @monzo are still my main accounts. #NeverSwitching

  • redheather1985 Heather Lloyd (@redheather1985) reported

    @santanderuk how long are you expecting the technical issues on the phones to last this morning i need to speak someone please