Is Santander down in Eye, Suffolk, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (39%)

2. 

   Website (26%)

3. 

   Transactions (18%)

4. 

   Login (11%)

5. 

   Transfer (5%)

6. 

   Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Pat Holtz (@PatSilkyHoltz) reported 9 minutes ago

  @santanderuk @santanderukhelp have you guys got a liquidity problem today sending money to other UK banks?

• Tom Pepper-Kernot (@KernotTom) reported 11 minutes ago

  @santanderukhelp I signed for the fixed 5 yrs. but now, no one wants to speak to me. It's @santanderuk fault. I have lodged a #complaint. I havnt received a call from your complaints team. I desperately need support from you!

• daniel morrell (@danielmorrell88) reported 17 minutes ago

  @santanderuk service is Soooo appalling in an emergency and it’s taken 3 hours to speak to someone. When I did speak to someone they transferred me to someone else and then hung up. Lucky it’s not an urgent matter 🙄 Seriously need to look at your UX process. Utter joke

• christeljacques (@christeljacques) reported 19 minutes ago

  @santanderuk been asked to call your security team to verify transactions but it's impossible to get hold of anyone: been on hold for 30 minutes!

• thanie wilson (@Thanie91) reported 22 minutes ago

  @santanderuk been on hold twice for over an hour each time and have been disconnected! Over 24 hours with no access to my money!!!!!

• Katy B (@katybrinners) reported 25 minutes ago

  @santanderuk how do I get hold of someone urgently? I don’t have any of my online banking details with me as I’m currently away. Please help!

• Rob (@heel_vernon) reported 28 minutes ago

  @santanderuk we have spent weeks trying to get my sons money back after a scam. But we are getting messed around by various departments. The funny thing is the scam money was blocked and didn’t go through the scammers, but it’s not been returned to his account. Can you help pls?

• Beverly Ardabili (@Bev1975) reported 31 minutes ago

  Well thanks @santanderukhelp @santanderuk another 40 minutes holding. When I got to number one in the queue no answer for 15 minutes. No other way to contact you. Very frustrated and upset as need help immediately. In USA so can’t get to a branch 😡

• Fiona Purchase (@hiyaitsfiona) reported 34 minutes ago

  @tartan1314 @santanderuk 1 hr and 40 mins! That's awful! I guess, when this is over, changing banks might be on your agenda. People clearly aren't their priority.

• Tara Osher (@TaraOsher) reported 38 minutes ago

  @santanderuk hi my mum has been SCAMMED . She’s been holding on phone for nearly 2 hours to report to you. This is UNACCEPTABLE. Shes 83 years old! Terrible service