Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 01/19/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • megfraterx Meg Frater (@megfraterx) reported

    @santanderuk are the worst company I’ve ever come across, I’ve never experienced customer service so bad. The advisers who work for them are terrible at their job and don’t know how to deal with people and the company is an utter scam. DO NOT USE THEM

  • JMBTompson JMBThompson (@JMBTompson) reported

    I am unable to access my back account using the @santanderuk app. Is anyone else having this problem or is it just me?

  • la_tarrant MCFC Tarrant (@la_tarrant) reported

    @santanderuk shocking service

  • horne1995 Ben 🇬🇧 (@horne1995) reported

    **** you @santanderuk Lead me on for weeks, telling me my mortgage application looks fine, only to reject me and not tell me why. You can kiss my £25,000+ in savings and current accounts GOODBYE.

  • MAT70X Richard M. (@MAT70X) reported

    Hey @santanderuk you really need to get some service staff on the phones......... 🙄 and the girl telling you you're still busy every 20 seconds doesn't help 🙄

  • tony_dyson_ Tony Dyson (@tony_dyson_) reported

    @santanderuk @santanderukhelp Congrats. You’ve suspended my PoA access to my aged mum and mum in law accounts and because I could only provide details of just one transaction I fail security and need to ring again tomorrow WHEN I STILL WONT KNOW DETAILS OF TXNS.

  • charlie86208100 charlieboy (@charlie86208100) reported

    @santanderuk @santanderukhelp Your online banking system is down AGAIN. When will it be back up? I have bills to pay & your recorded message tells me to phone tomorrow. I must pay someone TODAY or they won't come tomorrow. This is ridiculous. Have you been hacked?

  • fartndart1 Daniel🇬🇧 (@fartndart1) reported

    @santanderuk Hi, still having issues this morning, not able to access app or Online banking through laptop, on app it shows “ Oopps something went wrong try again” I have tried deleting app but no difference.

  • UK999ers Abby Jan DHARAMSEY (@UK999ers) reported

    @TfL You wanted the location of #SantanderBike last night but it is still lying (No 17519) in our block. Few countries are advertising for these bikes. Maybe @SadiqKhan's siblings will find out how much they pay, and export them! @santanderuk

  • Galrik31 Richard Gale (@Galrik31) reported

    @santanderuk I would like to complain about the attitude of your telephone call team of your consumer finance representatives. Unwilling to help, unwilling to listen...