Is Santander down in Eye, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Eye, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (19%)
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Website (13%)
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Transactions (6%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Phantom-Mike
(@MikeyGe90083669) reported
@santanderuk been on hold to customer service now for 1hr 38mins still without talking to anyone. How could I be on hold this long?? This is unacceptable. It’s imperative I speak to someone
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Rikki
(@Rikki54625157) reported
@santanderuk I just spent 25 on hold only to be cut off..excellent customer service..still never managed to speak to a human..
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Chevaan Seresinhe
(@chevaans) reported
For the record @santanderuk REALLY needs to sort out their phone banking service. I have been on hold for 25 mins...😱😱😱 Abysmal
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ER but not the Queen
(@iluvbatfink) reported
@santanderuk @santanderukhelp Infuriating having online access blocked AGAIN and on hold for 41 minutes waiting for an answer...give details and then get cut off! Why wasn't I phoned back straight away.
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TonyD
(@TonyDufton) reported
@santanderuk I cannot access my investment hub and am given a number to phone. The phone message gives the usual excuse on being very busy and tells me to go tonthe website. The website gives me a number to phone. Do you want the business or not?
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Matthew
(@Sebagmom) reported
@santanderuk my daughter has had fraud on her card, over 1hr on the phone and still not resolved. Fraud should be quicker to report - help us to help you. Totally absurd
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Youngannie
(@ayoung140_ann) reported
@santanderuk I want your customer complaints tel number ! Probs won’t answer that either. Disgusting
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Jeanie Mc
(@Jeaniemc77) reported
@santanderuk are you busy today? Over 3 hours in a queue to speak to someone. A lady answered the helpline at just over an hour in the queue, advised someone else needed to help me and transferred me! Still waiting….
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Jade Estebanez
(@jadewelshy) reported
@santanderuk @santanderukhelp santander are absolutely shocking and their complaints department should be shut down. They give you a load of bull don't have q clue what they are on about and close complaints stating a resolution without speaking to you! What? @financialombuds
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Pamela Walker 🏴 🏳️🌈 🇪🇺
(@pamawalker) reported
@santanderuk I am appalled by your mortgage process and customer services. After many phone calls, you still haven't been able to sort out my problem and it is extremely time-sensitive. Can you please urgently contact me?