Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 03/01/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MaddiePlease1 ☀️ Maddie Please Author☀️ (@MaddiePlease1) reported

    Ok @santanderukhelp @santanderuk My husband died on August 26th. You have today returned his death certificate, addressed to him at the wrong address. You have been informed about this, I have spoken to your so called help line on several occasions. You are a disgrace

  • ThorntonRigg1 flygirl (@ThorntonRigg1) reported

    ... I have spoken to your so called help line on several occasions. You are a disgrace. #santandershambles @santanderukhelp @santanderuk

  • MaddiePlease1 ☀️ Maddie Please Author☀️ (@MaddiePlease1) reported

    @santanderuk @santanderukhelp I still cannot access my account. you have just sent my husbands death certificate back to him. Addressed to him. You sent it to my old address. Is this acceptable? Good customer service?

  • SimonBulldog Simon B (@SimonBulldog) reported

    @santanderuk You are the worst banking service ever. I am disabled and homebound. I have been on the phone with your teams for 3 days and only after 3 days of calls being assured it would be sorted, I am now told I have to come into a branch. Absolutely pathetic. Customer lost.

  • tatiig88 Tatiana Gomez (@tatiig88) reported

    @CraigDu62835353 @santanderuk Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.

  • MaddiePlease1 ☀️ Maddie Please Author☀️ (@MaddiePlease1) reported

    @santanderuk Dear Mr Regnier, your company has just returned my husbands death certificate to him, at the wrong address. you have been utterly hopeless in dealing with this bereavement. your phone line is hopeless. I still cannot access the account.

  • EKaguangi Eliud kaguangi (@EKaguangi) reported

    @santanderuk what is the problem with accessing online banking when abroad as currently in kenya and not able to and the phone is taking ages to be answered - frustrated customer.

  • KingSJLDN SJ (@KingSJLDN) reported

    Has anyone had issues transferring to @santanderuk recently? A invoices have bounced apparently dunno if it’s me or them

  • Davidjbond Dave Bond (@Davidjbond) reported

    @santanderuk I've been trying for 3 days now to pay my cc bill on your website but keep getting the same 'cannot complete your request' error. Live chat couldn't fix and phone queue for ages. Bill due tomorrow. Please suggest what I do?

  • Shannam16752382 Shanna morgan (@Shannam16752382) reported

    @santanderuk why is impossible to change your payment date for loans or mortgages, making it purposefully difficult , even chat teams “are not loan trained” not everyone has time during day to sit for hours on hold !