Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 02/27/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TrainDriverIan1 Train Driver Ian (@TrainDriverIan1) reported

    @ilona_mclean @santanderuk High Street bank branches often run like other retail shops. Especially the counter service. Not talking stock trading or financial services here. It comes down to 'unskilled' jobs no longer providing ordinary workers a way to sustain a basic life without welfare payments.

  • walksher sarah walker (@walksher) reported

    @AskPayPal (support) say as they can't take money from me I'll have a negative a/c with them. @santanderuk, Theresa and Phil in particular, have been AMAZINGLY helpful and are ready to do battle if needed. Be warned - just because it's @PayPal doesn't mean it's safe. 3/3

  • lolosedjro Miss Jones (@lolosedjro) reported

    @eva_khaliq @santanderuk I have the same problem. It happens with the app and on the website

  • dbjkendall Dan Kendall (@dbjkendall) reported

    @santanderuk can I ask what is the point of asking me 20 questions about whether I’m comfortable about a payment for me to answer yes to each one, with ID verification & then you block said payment and lock me out of my account?! Then when I try and call your lines are shut! 👏🏼😒

  • littlejnr Andy (@littlejnr) reported

    @santanderuk my mobile app is not currently working.

  • PaulJenkinsUK Paul Jenkins (@PaulJenkinsUK) reported

    I am appaled by the service of @santanderuk My dad died in May. I've tried to remove his name from the joint accounts with my mum. I have told them numerous times that mum is still alive. Today, they've closed all accounts! Lines are busy "helping" other customers

  • gazza_the_red Gazza (@gazza_the_red) reported

    @santanderuk Trying to activate breakfast roll deal at Greggs on #SantanderBoosts but it isn’t working. Other deals are working fine, so why not the #Greggs deal?

  • charltones Rob Charlton (@charltones) reported

    @santanderuk Why is phoning you the only way for me to give some feedback on a recent customer service interaction? Why can't I email or fill in a form? Feels a bit last century. Do you want a fax?

  • ray_jerink ray@jerink (@ray_jerink) reported

    @susierabin @santanderuk Text @techUnlock_ to fix your account immediately

  • AndrewM24391043 Andrew M. (@AndrewM24391043) reported

    @santanderuk Your Cahoot online bank is appalling. I assume you are in the process of closing it down. If you're not, you should be.