Is Santander down in Eye, Suffolk, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Eye, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (40%)
-
Website (26%)
-
Transactions (16%)
-
Login (11%)
-
Transfer (5%)
-
Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
@MerciaRising
(@MerciaRising) reported
@santanderuk I've been on hold for 20 minutes. Your 'customer service experience' is absolutely abusive. Stuck at a service station with a card problem. You will be losing yet another customer. Pathetic spectacle of retail incompetence. Do one!
-
Bernard Stacey 🇪🇺
(@bernardstacey) reported
Well thanks, @santanderuk for apparently freezing my account without so much as an explanation and then having me on hold for over an hour when I ring you to sort it out. Tremendous customer service. 😡
-
Gamvisory
(@gamvisory) reported
@EXHAUSTEDPOA @monzo @santanderuk We would recommend you bring the case to the Financial Ombudsman if you’ve not done so already. Ask the bank for a subject access request prior to doing so as this will clearly likely show a lack of due diligence from them.
-
Monica Finias
(@MonicaChimombo) reported
@santanderukhelp @santanderuk worst bank experience ever! Help me make sense of why every transaction doming from the same source everytime is being held for days?
-
Mary Church
(@zetadoc) reported
@santanderuk I am unable access my account via the App. Is there a problem?
-
Scott Brerton
(@ScottBrerton) reported
@santanderuk Really disappointing service from you today, my elderly mother asked for copies of a few months bank statements at your Cleveleys branch and was point blank refused, "You're not set up to be able to get them". No help offered at all. Shocking.
-
***
(@Crwblyth) reported
@santanderuk extremely disappointed that having been through the application process twice (because you mysteriously abandoned the first one), you’re still not doing a credit check or giving me any updates on my credit card application. Awful service
-
Annette Passley
(@nettedarling) reported
OMG @santanderuk have blocked my account (I know why) so I can't access my account online or via the app. I've been on hold for an hour now & daren't hang up - any suggestions?
-
Tito John Paterson
(@TJPaterson) reported
@katherinealee @HSBC_UK To throw a curve ball into the mix, I haven't had any problems with @santanderuk
-
Steve Dunn
(@SteveDunn) reported
@santanderuk any chance of getting some telephone support? I'd even be happy to speak to one of those two idiots that pretend to work for you, Ant & Dec, or is it Dec & Ant?