Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 11/26/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tenagibson Tena Rebecca Gibson (@tenagibson) reported

    Is anyone else who has a @santanderuk account, forever having to either order a new card or it stops working because you don’t enter your pin enough? So so annoying. Literally no other bank does this.

  • JulesAB1075 JulesABC1075 (@JulesAB1075) reported

    @santanderuk Your Switch and £130 cash back has turned out to be a huge con!! Filled in the Switch form as directed on your website for an existing account and now being told it had to be an external a/c which had to be closed within 60 days. I can't close an account

  • becca_beaumont Rebecca Beaumont (@becca_beaumont) reported

    Been on hold waiting for someone to speak to me about my card for nearly an hour now😡 @santanderuk @santanderuk @santanderukhelp I’ve used online help but they said to call

  • joarm1971 Jo (@joarm1971) reported

    @santanderuk how do I close my children’s accounts? Can’t get a branch appt till April and phone lines to busy so have to call back tomorrow. Is this what happens when you close branches. Shocking service

  • JayPatel06 Jetendra Patel (@JayPatel06) reported from Northamptonshire, England

    @santanderuk I am trying to register for mobile banking but your statement doesn't show the SC so when I try to complete the registration process. Your live chat is rubbish, the computer cannot deal with my questions so keeps directing me to your Website. What a load of rubbish!

  • Antlaarr Antlarr (@Antlaarr) reported

    @santanderuk having set aside time to speak about my mortgage I am disappointed that you dropped the call after one ring and know don’t answer. Customer for 20 years! #CustomerService

  • hairofthehair M (@hairofthehair) reported

    @santanderuk @HSBC_UK absolutely terrible service from both banks. A mix up with a balance transfer meant vote banks now have the same debt for me and are charging interest on it. Absolutely pathetic. And both point finger at each other. Good luck trying to get any help on phone.

  • JMLeCornu J. M. LeCornu (@JMLeCornu) reported

    @santanderuk Hello, I found someone's lost debit card in the street this morning, can't get through to report it on the phone, can someone help please?

  • erlsaenz Erlantz (@erlsaenz) reported

    @santanderuk @santanderukhelp offers one the worst service I've seen in my life. By far the worst bank in UK.

  • RaiiShakur Rach (@RaiiShakur) reported

    @santanderuk I’m waiting for an unarranged overdraft to come off my account (taken in error) spoke to CS this morning who said it would come off today. Money has just gone into this account and been taken will this go back in when the overdraft comes off? #ihateamazon.