Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 12/23/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • dcatlover4 A (@dcatlover4) reported

    @MorganBroadcast Astounded at how Santander have treated you. This is literally my worst nightmare. I've reviewed my own phone and app security this morning on the back of your thread, but as a @santanderuk customer myself may have to move from them in the long run. I hope you get some redress x

  • vickipper Vicki Prout (@vickipper) reported

    @MorganBroadcast Watching closely not least because I am a @santanderuk customer looking to jump ship 👀

  • MayahJoannaP Joanna M Pawlowska (@MayahJoannaP) reported

    Switched to @santanderuk account 2 weeks ago and still not able to access online banking 🤨 2 emails, 3 phone calls and 1 IRL visit to branch later and still no closer to resolution! I usually check my account twice daily, this is not good for my OCD and anxiety levels!

  • PJayy97672133 PJayy (@PJayy97672133) reported

    @santanderuk 3 hours waiting for Santander mortgages to answer phone still waiting branches close a ,3 is anyone working for this company they seem to have no staff

  • lumpydonna Donna Cook🤘🥃🎶 (@lumpydonna) reported

    @MorganBroadcast @rawlimark I can’t possibly imagine why anyone banks with Santander. They’re ****. I cannot recommend First Direct highly enough, or Nationwide as they, too, get excellent ratings Sorry you’ve been dished such a ****** time by @santanderuk They don’t deserve anyone’s custom

  • pickersgill_tom Tom Pickersgill (@pickersgill_tom) reported

    @MorganBroadcast @santanderuk Gym employee with the right access might be able to see what bank you use from your direct debit. It seems far fetched but absolutely everything points to this being more than a coincidence. I really hope you get ££ back, fair compensation and find a new gym that cares more

  • cypchocolate Maria Chocolate Moments (@cypchocolate) reported

    @MorganBroadcast This is just horrific. I would be bald from pulling my hair out! Sending you strength to deal with the unhelpful morons @santanderuk and @VirginActiveUK who are both responsible! Honestly feel terrible for you.

  • MarkStockley Holographic Non-Fungible Wordleist Stockley (@MarkStockley) reported

    It was (1), I had to hang up on you @santanderuk after a multi-hour marathon of being utterly and completely let down in my desire to use your bank to make an important payment. I am beyond furious.

  • gheathen gheathen 🇪🇺 😷 🕷️ 3.5% #rejoin #FBPE (@gheathen) reported

    @bld2013 @santanderuk Not sure I have much sympathy. How did they get into her phone in the first place? No PIN or fingerprint required? If I want to see a PIN in a banking app then my fingerprint and/or an access code is needed at three different stages. Seems negligent to me.

  • Neesh_bloggs Neesh (@Neesh_bloggs) reported

    @santanderuk I've had an ongoing issue with credit card payments being refused for over 3 weeks now. I've made 3 phone calls to you in that time and had 3 promises of callback. Not happened. Now been on hold for 40 minutes to try to get through AGAIN. Not impressed