Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 03/10/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DilbertDave Dave Carson (@DilbertDave) reported

    Wasted trip into town today to deposit a cheque into @santanderuk Exmouth - checked the Saturday opening times on their site only to find it closed when I got here. #fail

  • Jordan97834734 Jordan (@Jordan97834734) reported

    @santanderuk hi, I’ve emailed your underwriting team twice and still waiting for a reply- can you help please?

  • Rosie_Hart Rosie Hart (@Rosie_Hart) reported

    Disgusting behaviour from @santanderuk - completely and suddenly cut my overdraft due to being on MATERNITY LEAVE - of course my circumstances have TEMPORARILY changed. Really disappointing service to a loyal customer and especially a new mum in this pandemic.

  • Bron93668840 Bron (@Bron93668840) reported

    Hey @santanderuk just been on hold for over an hour only for the phone to be put down on me. I just wanna close my help to buy, please help me to buy! #Santander

  • supershiv193 Siobhan (@supershiv193) reported

    I wonder who can bet my time waiting time too @santanderuk @santanderukhelp 20 mins so far.i call that poor service

  • MissRoseDrama Miss Rose 🎭 📚 (@MissRoseDrama) reported

    If you have @amazon Alexa and haven’t realised you’ve activated voice purchasing, then double check your settings. My poor vulnerable dad (with bad eye and memory issues) didn’t know that he was paying for a service he didn’t need nor want… even @santanderuk staff were stunned.

  • ElitaEtheric Elita-Til all are-1 (@ElitaEtheric) reported

    @louisclack @NatWest_Help @santanderuk Absolutely terrible. Thank goodness I was still able to withdraw the cash. Guess the banks will stop that at some point?

  • wynn_andy Andy Wynn CMktr MCIM (@wynn_andy) reported

    Having real problems with my sons bank account @santanderuk, asking for more ID over a month after setting it up and having several IDs provided, now locked his account. Would be nice if there was some way of speaking to them, but seems not, got to be a better option elsewhere

  • StaceySavage15 Stacey👑👑👑 (@StaceySavage15) reported

    @santanderuk Hi it says my loan payment is due 1st August but no money has been taken can you help

  • Katrina_Watson Katrina Rose Watson (@Katrina_Watson) reported

    @santanderuk have still not been able to resolve my problem, what a disappointment @santanderukhelp