Santander down? Current status and problems in Eye, Suffolk, England

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bev Cheetham (@bev_cheetham) reported 4 minutes ago

  @santanderuk I’m experiencing shocking customer service here. Been on the phone for over an hour. You have locked my account. I’m not happy. #shocking!

• 
  Martyn Turner (@muttsnuts501) reported 4 minutes ago from York, England

  @OfficialKP180 @santanderuk I had a similar problem with Barclays mate couldn’t pay it in without converting it to pounds first..take off their commission is wasn’t worth paying in😡

• 
  Fishfinger Creative Agency (@FishfingerMe) reported 6 minutes ago

  @HenryPryor @sharivahl So the PIN data was not compromised in any way. This sort of crime can be stopped by having a SIM pin, which blocks the criminals from obtaining any OTP. The problem is that @santanderuk have an appalling threshold for security.

• 
  Al W (@AlWeb64978510) reported 9 minutes ago

  @prodigalbum Adding a pin to *your sim* will stop the wrong doer from moving your sim to another device without the sim PIN. As long as you haven’t changed the setting on the messages app to show SMS on the Lock Screen this will help. Really glad I’m not with @santanderuk #lax #secuity

• 
  Igor Kaliszewski (@IgorKaliszewsk1) reported 14 minutes ago

  @santanderukhelp I have Switched to Santander, all my payments from @BarclaysUK have been switched and redirected to my @santanderuk account, after using it and once salary from my work is in the account, they decided to block it completely. You have left a family without the access to funds.

• 
  Fishfinger Creative Agency (@FishfingerMe) reported 14 minutes ago

  @HenryPryor @sharivahl I could get into any @santanderuk online banking account in under five minutes with the items that somebody would leave in a gym locker. I have an ongoing complaint with them over this matter but they have been terrible in dealing with it.

• 
  Mark Burley (@MarkBurleyUK) reported 16 minutes ago

  @santanderuk I am trying to talk to your team regarding my mortgage balance but they do not reply and the bot on website does not help - can you help please

• 
  jacky stoobs (@JustJevens) reported 19 minutes ago

  I think @santanderuk's digital banking services must be the worst of all the UK banks. Must make it so hard for their customer service teams. Needs serious overhaul.

• 
  Bernie Sutton (@BernieSutton7) reported 19 minutes ago

  @santanderuk Still waiting for you to answer the phone!@ Is anyone working today? #santanderarenotatwork

• 
  Alejandra Llorente Tascon (@AllyLlorente) reported 21 minutes ago

  Trying to get hold of anyone @santanderuk is impossible. Card blocked due to suspected fraudulent transactions on my account and nobody picks up the phone. Went to the branch to be told they couldn’t help and I had to call the helpline. Absolutely useless! 😡