Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 12/11/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike2677024465 Mike_in_Yorkshire (@Mike2677024465) reported

    @EON_SE_en why have you taken over £8000 off my 75 yr old mums debit card instead of the £82 she authorised. You told her it would be put straight back two weeks ago and still nothing. Tomorrow I have told her to issue a chargeback through her bank @santanderuk

  • smokestak sM0k3sT4k (@smokestak) reported

    @santanderuk how can you even be contacted...i.e. a human not a robot. I need to talk to someone. Branch rude and truculent. Issue dragging on for 6 months with lots of lies and bad advice from your end.

  • doyst_sparks Doyst (@doyst_sparks) reported

    @santanderuk lock me out of my account, then phone me and put me on hold for 30 mins. Brilliant service!! I have hung up and now started looking at other current account providers.

  • DotLepkowska Dorothy Lepkowska 😷 #FBPE #SafeEdforAll (@DotLepkowska) reported

    @bl0ke @santanderuk Having the same problem trying to pay a bill.

  • JaneTown23 Jane Town (@JaneTown23) reported

    @santanderuk bank card expires today, still no new one in post. Can you let me know why no card and how I get one ASAP. With a disabled child in the house I do most my shopping online, obviously now a huge issue 🤯

  • seapussy Chris Brown (@seapussy) reported

    @santanderukhelp @santanderuk I’ve been on hold for over an hour now after a credit card transaction was denied due to security. What is going on? You’re closing branches and making people use telephone and internet banking but failing in service. Considering moving bank

  • JonoMartinK MK (@JonoMartinK) reported

    @MoneySavingExp @santanderuk have shocking customer service. Can’t wait to close our accounts.

  • jennah1000 Sarah Evans (@jennah1000) reported

    @santanderuk waiting on hold for an hour now. I'd like to buy my car sometime soon - is anyone working today?

  • Pixie_vannucci Pixie Vannucci (@Pixie_vannucci) reported

    @Hysterix92 @santanderuk health. Laws need to be brought in around advertising mh services like they are for finance services and if people person camt be trusted to use common sense then i think legal definitions need to be put in place for whats an illness whats a health and whats a wellbeing issue.

  • DotLepkowska Dorothy Lepkowska 😷 #FBPE #SafeEdforAll (@DotLepkowska) reported

    @p1anetmatt Trying to pay my tax bill and @santanderuk online banking is down. Not a good day for "technical problems"