Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 01/16/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • cleo_crick CleoCrick 💙 (@cleo_crick) reported

    @LizKershawDJ @santanderuk Not everybody wants to/is able to bank online nor have access to IT. I have switched my custom to the bank which has retained an open branch in my area.

  • chino199716 Jason Derulo (@chino199716) reported

    @Holymumma @santanderuk Mine too got same issue recently but @blay_Cybertech on twitter helped me out. Message him now

  • mikecosgrove7 mike cosgrove (@mikecosgrove7) reported

    @LizKershawDJ @santanderuk No point in driving to Faversham; Barclays, Nat West and Lloyds have all closed. It's for customer care!

  • TonyLoftus70 Tony Loftus (@TonyLoftus70) reported

    @santanderuk Hi I am trying to upload documents to the Santander site to open an account but getting an upload failed message . I have tried from two different devices. Can I send via email if give the reference number etc Regards Tony

  • ClaireJMorris Claire Morris (@ClaireJMorris) reported from Stockport, England

    @santanderuk could you please get more people on your phones, I've tried to speak to someone 3 times this morning, spent I've 45 minutes on hold. Luckily I'm not one of your customers who need urgent help, you need to do better #CostOfLivingCrisis

  • jvm_john jonnyv (@jvm_john) reported

    @LizKershawDJ @santanderuk That's the Tory way Liz , not service as the priority but "profit" . Just saying

  • antib69 Out with Tories 🇺🇦 (@antib69) reported

    Oh, @santanderuk you peed me off now! You locked my accounts - retail & business. I closed another one few months back. Can't access the other two now!

  • JohnathanLivi12 Johnathan Livingston Seagull (@JohnathanLivi12) reported

    @har_joel @santanderuk “A Direct Debit mandate gives service providers written permission to take payments from their customers bank accounts. Payments cannot be collected until the mandate has been signed and agreed by the customer” BUT check with your bank directly 👍😎

  • Keepitkind3 Keepitkind (@Keepitkind3) reported

    @santanderuk Is your online banking service down? I keep logging in, and then being taken back to the log in page. It's very frustrating. I cannot complete the transaction I need on the mobile app either. Please advise.

  • t0mcahill Tom Cahill (@t0mcahill) reported

    As per the @ICOnews Subject Access Request (SAR) protocols, I require @santanderuk's email to comply with the Requestor's submission of details by return. One month to provide all information held on me with full audit trail, starting now.