Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 12/19/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Wandsworth3 Deputy WandsworthEye (@Wandsworth3) reported

    @santanderuk Cannot access my accounts as your app fails to open. It hangs after I enter the passcode. Not impressed - you are a grown up bank, not a piggy bank

  • bluberryblushes First Disciple Yiling Wei Sect (@bluberryblushes) reported

    @santanderuk I don't want to hold an hour but I also can't register for online banking apparently...and I don't have access to a card because of the delay. Need to order shopping.

  • cliffordharris1 Clifford Harris (@cliffordharris1) reported

    @santanderuk Your payment feature on your website is down for the second month in a row and now your telephone banking is unable to take payments. Last month I tried to pay direct from my bank via the app but you sent 1 payment back. Worst service ever?

  • SPICY23FM INDY (@SPICY23FM) reported

    Where ******** is my money @santanderuk

  • KerryKerrymay77 Kerry Baines (@KerryKerrymay77) reported

    @santanderuk an hour of my life waiting for someone to answer a call. how disgusting. time is precious and i certainly dont have any more time to wait for this. i just hope the problem i have is self rectified by the morning, or my anxiety may put me in hospital!

  • hammerett Claire gibson (@hammerett) reported

    @santanderuk how do I get through to you, no email on your website your chat is useless I need to speak to sombody

  • Bexx_xx Bexx (@Bexx_xx) reported

    @santanderukhelp @santanderuk why does your fraud telephone number actually now just go through to the ‘Business Account’ team. Then you get passed around and on hold for 20mins and counting. Brilliant service for your vulnerable customers at risk of fraud!

  • swfcmunch Kieran Hukin (@swfcmunch) reported

    @santanderuk Is there an issue?

  • CharlesRuncie Charles Runcie (@CharlesRuncie) reported

    @santanderuk Please please Santander, please remove those TERRIBLE adverts with A+D. They're witless, patronising, embarrassing. Save some money and get Howard from that other lot, or use that meerkat, even a black horse - anything!

  • Loubles0Loubles Loubles (@Loubles0Loubles) reported

    @santanderuk is it your official policy that you will refuse to talk to a customer if they call from a phone number you don’t know? Because after 25 minutes waiting for you to pick up at all this was pretty damn irksome