Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 02/08/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sara_burden sunny days (@sara_burden) reported

    @santanderuk Can you give a timescale for fix ASAP

  • shellymott1 Shellymott (@shellymott1) reported

    @santanderuk The banking app is down again

  • WitchyOfG21 Witchy (@WitchyOfG21) reported

    @santanderuk what’s happening and when is the issue going to be fixed?

  • J30GDR Gareth Richards (@J30GDR) reported

    @santanderuk Do you have a timescale for fixing this? We sell on Amazon and cannot access our Amazon account because Amazon are saying our card is invalid!

  • LeeKemp_ Lee Kemp (@LeeKemp_) reported

    @santanderuk Are standing orders to other Santander accounts not working either? I have 2 due out today that haven’t gone out. They’re not showing as pending but on my available balance, the amount is showing as it’s gone.

  • bemusedwithlife Sophie (@bemusedwithlife) reported

    @santanderuk If it was the customer having problems with their account, & we said to Santander that we were sorry and "working hard to fix the issue", that wouldn't cut it, we would be charged.🤬But if it's the other way round...!🤬

  • smiggyfox Leicestertillidie (@smiggyfox) reported

    @santanderuk Awful bank. Every week same issues pathetic service

  • stonedg44 David Stone (@stonedg44) reported

    @santanderuk Waited over 40 minutes and still no agent to speak with. Online banking no help either as "Chat with us" is useless at responding to a simple question. Coived-19 has been here long enough for any business to have sorted this.

  • turkeygruel Sue_Z (@turkeygruel) reported

    Come on @santanderuk please hurry and sort out your online banking issues. I need to pay for my parcels to get my ebay parcels out. I've had a bumper weekend and can't be late delivering them!

  • harryc07184571 Harry c (@harryc07184571) reported

    @santanderuk I was waiting for payments through night is this a issue also ??