Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 01/20/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TraceyWAbbott Tracey Abbott (@TraceyWAbbott) reported

    @santanderuk is there an issue with the app ?

  • MounteneyCallum Callum Mounteney (@MounteneyCallum) reported

    @santanderukhelp @santanderuk How do I complain please, I keep a spare £10 in your bank for Emergencys go to use it today and transfer to my card and your stupid app just keeps throwing silly error messages using containing the word "oops" and that the "Server is not responding"

  • siva38248332 siva (@siva38248332) reported

    @santanderuk any issues with the mobile banking app? I can’t login this morning.

  • Jabir0o Jabir (@Jabir0o) reported

    @santanderuk Im abroad in Turkey, I've been trying to make an online payment which prompts i confirm on the app, when i open the app it give me an error message and doesn't load anything. This is just ridiculous i even told Santander that I'll be going abroad!!!!

  • SlowPsycho SlowPsycho (@SlowPsycho) reported

    Joy! @santanderuk Mobile App appears to be down with an "Ooops! Something went wrong!." Fine, go to the computer - "Please authenticate your log on via the App." ....

  • Puerile88379641 Selwyn Hansford (@Puerile88379641) reported

    @santanderuk App apologising it's not working telling me online banking is working. Trying to log on to online banking and it's asking me to use the app to verify my attempted login - which isn't working.

  • donnawells82 Tullulah (@donnawells82) reported

    @santanderuk mobile banking on app down but says can log in online but when you try it needs you to go on app the authorise the log in. So actually both are down or out of use. Comical.

  • bobanite LR (@bobanite) reported

    @santanderuk @santanderukhelp Mobile Banking app (iOS) no longer working: unable to log in. Keep getting error saying "try again later". Having your official app not working, doesn't really help and exposes your customers to fraud.

  • suryateja01 RK (@suryateja01) reported

    @santanderuk I am unable to login to app - It is keep saying 'Oops - sorry something went wrong' - Is there any problem?

  • Olivia121994_ OD 💚 (@Olivia121994_) reported from Harrow Weald, England

    @santanderuk is your app down? Trying to do a transfer and keeps crashing.