Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 12/21/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (19%)

    Login (19%)

  3. Website (13%)

    Website (13%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • doodle_bobby croccy doodile (he/him) (@doodle_bobby) reported

    Hi @santanderuk you’re having issues with faster payments and haven’t notified us via the website, through social media or through the service status. How do I raise a complaint?

  • AlexSandham5 Alex Sandham (@AlexSandham5) reported

    @santanderuk I can't transfer money and your telephone service keeps saying 'we are having technical difficulties' in an american male voice and then cuts me off. Sort it out Santander!!!

  • GJDop Glen (@GJDop) reported

    Your telephone service @santanderuk ******* stinks, it's bloody pathetic!

  • schmutzbelfast Schmutz (@schmutzbelfast) reported

    @Dc7073Bloss @bancosantander Thanks , @santanderuk has got to be the worst customer service ever, can’t wait to leave them, always something

  • Oguemisu Oguemisu (@Oguemisu) reported

    33 minutes waiting to speak to someone at Santander Bank, this time what's the excuse for poor service? It took 6 minutes to get in the queue after the ridiculous answering system #santanderbank @santanderuk #bankservices

  • 77_LoveCricket Cricket Lover (@77_LoveCricket) reported

    @santanderuk & @santanderukhelp, are you having issues with Faster Payments today? I’ve transferred funds from my Santander account to another UK bank account and funds are not appearing! #fasterpaymentsdown

  • Arnouz2 Arnouz (@Arnouz2) reported

    @santanderuk Does Santander have problem with bank transfers?

  • dawnbrookie dawn brook (@dawnbrookie) reported

    @ClaireBradley4 @santanderuk Yes I called them they said there is an issue atm

  • Dc7073Bloss Blossom (@Dc7073Bloss) reported

    @lilypartington_ @santanderukhelp Well it's definitely not a BACS issue, wages went in fine with Barclays. Again @santanderuk failing their customers on a day where people need their money

  • Gareth_Hole Gav Bono Hole (@Gareth_Hole) reported

    @santanderuk So are we getting compensation for this? I need to pay for bills and can’t because of your service.