Is Santander down in Eye, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Eye, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Myrddin Edwards
(@MyrddinE83) reported
Can you please not hang up on me @santanderuk @santanderukhelp A fraudster has opened a Santander bank account in my name and I need your help. I’ve 3x been on hold for over and hour and you just cancelled the call. Not acceptable
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Róisín O’Shea
(@ivegotthepower) reported
@DannyCowanVO @bbcnewsline @santanderuk They didn’t give it back? Wtf!!!
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robert forshaw
(@rabf67) reported
@santanderuk Wow Uk support,not a chance did any one offer any type of help
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Harriet
(@hxrrietwright) reported
@santanderuk I have tried calling so many times and I just end up being on hold for over an hour each time and I cannot wait this amount of time - I need to add a different phone number to my account so can this be dealt with via Twitter chat instead as I need access ASAP.
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Paul Donaldson
(@PaulDonaldson2) reported
@santanderuk to Santander all say trying to get this resolved. All we are being told is there is nothing can be done because that is the security policy. What an utter disgrace you are - unwilling to help a young woman in a vulnerable position who has not even been able to eat
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@Richi 😷 Jennings
(@RiCHi) reported
@santanderuk @santanderukhelp trying again and again to do a balance transfer online, but the OTP SMS either never arrives, or takes so long that your site times out. The logon OTP works fine, so it doesn't seem to be my phone or network. Hay-ulp?
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Sarah
(@Sarah44291773) reported
@santanderukhelp You have provided incorrect information. You said depends on how late. @santanderuk gives the credit score agencies this information on a customer if they are 1 day late. Without advising the customer. T&C's are just not cutting it. Call a customer, send a letter.
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Jak
(@JackieKnell1) reported
@santanderuk 3 hours and 5 minutes hanging on to speak to someone in the UK Helpdesk is a joke after hanging on 1.5 hours last week and giving up! No level of service at all - a joke!!
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simopco
(@simopco) reported
@santanderuk I’ve been trying to register a LPA online on behalf of my sister. For the second time I’ve received a letter informing that I haven’t included complete copy. Website only allows 4 pages. Document is about 19 pages long.
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Sarah Pumfrett FCCA CMIIA SIRM
(@SarahPumfrett) reported
@santanderukhelp @santanderuk Is any1 working on #security helpline today? Calls not answered since Wednesday. Urgently need to talk to you - can you get back to me today please? I have a deeply distressed elderly client of yours that is erroneously locked out of online account.