Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 02/14/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • gildovia El Pres (@gildovia) reported

    @santanderuk hello. My Mum has found a customer's debit card. What should we do?

  • HarryButler8 Harry Butler (@HarryButler8) reported

    @santanderuk I’ve been on hold for 3 hours. Can you sort your service out, please.

  • htcig58 Innes Gray (@htcig58) reported

    @santanderuk - Ok so now I very frustrated. A recurring charge (paid for a number of years) has now been flagged three times as a possible problem transaction Each time I say I recognise the transaction which does nothing to process the transaction. 1/2

  • jitvara jitvara@gmail.com (@jitvara) reported

    @santanderuk been on hold for 1 hour, used to be great customer service now just awful this is 3 Rd day I have called to get through

  • beckybooelkin Becky Elkin (@beckybooelkin) reported

    @santanderuk will anyone ever actually pick up your phones? Locked out of my app, only way to unlock is to call and for the fourth day in a row I’ve been on hold for almost 45 minutes!! Shocking service

  • KerryHa76215262 Kerry Hammond (@KerryHa76215262) reported

    @santanderuk how do I give feedback on excellent customer service by one of your branch staff?

  • T15596437 T (@T15596437) reported

    @santanderuk Santander UK bank licence should be reviewed by fin ombudsman mislead business, cont refusal SME’s giving financial or other help in pandemic unless 100% gov backed BBL. Only then swift help, even group companies BBL now causing serious acct freeze disruptions on missed due dil.

  • HandyAndy777 A B (@HandyAndy777) reported

    @santanderuk Your service is getting worse! 1 hr in a queue on the phone. Totally unacceptable! Plus I wasted 1 hr trying to set up an account in your app which isn't working

  • MyrddinE83 Myrddin Edwards (@MyrddinE83) reported

    Can you please not hang up on me @santanderuk @santanderukhelp A fraudster has opened a Santander bank account in my name and I need your help. I’ve 3x been on hold for over and hour and you just cancelled the call. Not acceptable

  • RossCampbell90 Ross Campbell (@RossCampbell90) reported

    For customer service @santanderuk are absolutely useless !