Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 02/21/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (13%)

    Login (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • E77Sonia SoniaE77 (@E77Sonia) reported

    When you try to change your phone number on @santanderuk online banking and it sends a message to your old number for security. Website designers/security people obviously didn’t think that through.

  • LiamAStewart Liam Stewart (@LiamAStewart) reported from Edinburgh, Scotland

    Excuse me @santanderuk would you like to explain why your colleague on customer support hung up on me whilst I attempted to verify a recent payment to re access my account that you wrongfully suspended last night?

  • frazzy123 FH (@frazzy123) reported

    @santanderuk @ITVTonight This is BS. I can bearly spend my money wihout the overzealous fraud detection at Santander kicking in. Yet they can make £130m of errorous payments on Christmas day. Go figure where the problem is.

  • TanvirHamid1982 Tanvir Hamid 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇩🇬🇧🇪🇺🔴⚪️⚫️🐝 (@TanvirHamid1982) reported from Oldham, England

    Is anyone having issues with @santanderuk app on #iPhone? Song log me in!

  • deborahw704 Deborahw704@gmail.com (@deborahw704) reported

    @santanderuk I've just noticed on my mobile app that a purchase I made yesterday at a supermarket has come out of my account twice - I've checked my receipt and I was charged for and paid the right amount but now on my transactions its a duplicate amount gone out!! Please help!

  • cashmosa_65 Sarah Cashmore ✝️.〓〓💙🇺🇦🌻 (@cashmosa_65) reported

    I’ve phoned my local Santander branch 14 times since 9.15am this morning and keep getting the message “sorry this line is busy” Our 2 refugees completed bank acc apps 2 wks ago & have heard nothing. We were told it would take 3-5 working days to process!! C’mon @santanderuk!!!

  • DJ995031 David Jackson 💙 (@DJ995031) reported

    Is there any bank that offers a reasonable telephone answering service? I have been in a queue to speak to @santanderuk for 43 minutes. Are they all just as bad?

  • NinaStobart Nina Stobart (@NinaStobart) reported

    Any of my contacts be able to help with banking advice please. To be precise transfer of money from a Ukraine bank account to a British @santanderuk bank (ideally without ridiculous fees) accounts in the same name?

  • dylantaylor84 Dylan (@dylantaylor84) reported

    @santanderuk so as a business account holder for many years, How does one open up a secondary account for the same business to use as a savings account, because on your website it’s impossible to open this type of account

  • HHBarn garDan (@HHBarn) reported

    @santanderuk can't access account, rung - security team not answering, then cuts off after 30mins, pls call me! ridiculous