Is Santander down in Eye, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Eye, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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LucyB
(@LucyB95CB) reported
Hi @santanderuk I went to branch in December before Xmas to change my address and have since had letters to my new address. Today I’ve had a letter (redirected by Royal Mail) that was sent to my old address, it’s dated 10th Jan. Can you help please?
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💙Sandra Newing Griffiths
(@NewingSandra) reported
@santanderukhelp I would do that @santanderuk but web chat not on phone app and internet service unavailable today. I have received a text telling me you will return payments due today. Nice.
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Fairworld
(@jaipeva3) reported
@santanderuk 27 minutes and still in the telephone queue, crap service. And the reason for calling is nothing about me you have just simply frozen some transactions without notifying me. I have a purchase frozen thanks to your crap service.
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Emma
(@rufussmith101) reported
@santanderuk I’ve now been on hold for 58minutes to get through to someone about unauthorised transactions- this is totally unacceptable service
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Alan
(@AlanGardiner19) reported
@SEgerton92 @santanderuk Left Santander 2 years ago absolutely awful customer service, now with Lloyds bank brilliant..
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Mr.Rob ⚡️🟥
(@Rob_H_500) reported
@santanderuk @santanderukhelp what sort of bank blocks your account for making a small payment and then closes its “24/7” contact center?! Stuck with no access to funds..!! Closing account ASAP!!! Insane!!
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Sheenie
(@sheenieshaikh) reported
I’m planning to switch banks because of the appalling service from @santanderuk - taking up to A WEEK to investigate £1500 stolen from my account. Please share your recommendations for a bank that takes fraud seriously and acts fast.
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David Williams
(@djrwilliams) reported
Anyone else experiencing problems with @santanderuk returning/cancelling online banking payments because of their new 'reference' rules? @santanderukhelp @bancosantander
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Shan
(@SEgerton92) reported
Anyone else have issues with @santanderuk refusing card payments tonight online? Have a car seat to buy and card being refused. (again) No issue with funds. Nothing but issues with them, worst thing I ever did switching.
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Just Leave.EU
(@JustLEAVEeu) reported
@santanderuk closed at 6pm. So "select customer" actually means nothing anymore. Santander seems to have bought market share, and satisfied with that, now gives the same "bog standard" as any other bank. 👎