Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 03/18/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (49%)

    Mobile App (49%)

  2. Website (23%)

    Website (23%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (10%)

    Login (10%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SaltirePH Saltire Private HIre (@SaltirePH) reported

    @santanderukhelp Oh Santander its a regular occurance, be it on an Android phone, An Ios phone, macs in the office or PC working from home. maybe their all to blame across 3 different sites rather than @santanderuk being a bit ****

  • terryWebb Terry Webb (@terryWebb) reported

    @santanderuk locked out of my account for 48 hours, despite speaking to customer services and the account being unblocked!

  • AaronBowater Aaron Bowater (@AaronBowater) reported

    Can somebody at @TfL and @santanderuk please fix the piece of **** cycle hire app? It never updates and it won't let me hire a cycle at a dock where it says there are none- there are a dozen. I pay an annual subscription and can't access a bike half the time

  • Jkaur17999Kaur jasleen kaur (@Jkaur17999Kaur) reported

    @santanderuk I am Joel Fernandes an existing customer, my account is closed from last 8 days I have been contacting bank since then as I have my balance inside my account and I need that for my basic needs I dont have money to pay my rent which is due now

  • Mandy1701 Mandy Rowlatt (@Mandy1701) reported

    @santanderuk I wouldn't give you a penny your customer service is appalling #answerthephone

  • hols_xo HGA ✨ (@hols_xo) reported

    @santanderuk you are an absolutely disgraceful company! My mum called earlier after having her accounts cleared and was asked “what do you want me to do? Pay money into your account?” SHOCKING CUSTOMER SERVICE

  • Gally839 Helen Gallagher (@Gally839) reported

    What a joke @santanderuk Call for a settlement figure, informed I cannot get an amount including a payment made today so rather than diarise for tomorrow are then told I have to call back and wait another 50 minutes tomorrow. Also cannot email! Joke! Good customer service, NOT!

  • emmettcoop1 Emmett (@emmettcoop1) reported

    @santanderuk waiting another 30min to unblock card. Shocking my partner is vulnerable and stuck in middle nowhere with no money and no access to her card..Sort your phones please!!!!

  • shedgalore Clive Darken (@shedgalore) reported

    @santanderuk Couple f rich guys advertising a bank with not so good customer service.

  • darylcollinson1 daryl (@darylcollinson1) reported

    In November I paid 5.84% and someone who paid you a monthly fee paid 5.10% . They now pay 10% and I pay 25%. We both have the overdraft with you @santanderuk how is it ethical to charge one customer 15% more for the same service