Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 01/15/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Simon_J_Wade Simon Wade (@Simon_J_Wade) reported

    @santanderukhelp @santanderuk Can anyone at Santander tell me how they think a regular 40 minute telephone holding time is acceptable to customers who have to take time out of a working day to rectify their bank’s mistakes?

  • IanMarsdenGB Ian Marsden (@IanMarsdenGB) reported

    @NorthRoadCycles @santanderuk I preferred it when it was Abby national things have gone right down even when you go into the branch to chat with someone @santanderuk just point you to the phone and say call someone

  • JohnRayson722 John Rayson (@JohnRayson722) reported

    @santanderukhelp @santanderuk @santanderukhelp still on hold after half an hour. Absolutely shocking service! Locked out of internet banking the second time in a row in consecutive weeks. Local branch is closed when I am not working so I will have to take time off to see a real person 🤬🤬🤬🤯🤯

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp 48 hours down the line and still no callback and I still can't access my banking app. Thanks for nothing @santanderuk you really are hopeless and don't care about your customers @financialombuds #dontbankwithsantander

  • mjrwl2 🤢 (@mjrwl2) reported

    @santanderuk send me a private message right now i am absolutely APPALLED with your service this needs to be solved

  • chrisctturner london City events (@chrisctturner) reported

    @santanderukhelp @santanderuk the worst customer service ever #avoid

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp I guess you're now closed till Monday, thanks for doing absolutely nothing at all over the weekend to resolve my issue @santanderuk you are truly a bunch of incompetent idiots #dontbankwithsantander @financialombuds

  • JonnyVizslaBhoy JonnyHatateVonHunskelperBhoy (@JonnyVizslaBhoy) reported

    @santanderuk How much will you pay me to remain a loyal customer? A serious question.

  • crisbudden Cristina Budden (@crisbudden) reported

    @santanderuk my app is down. I can't login on computer or phone at the moment. Can someone help pls?

  • Shujaatt1 Shujaatt (@Shujaatt1) reported

    @crisbudden @santanderuk I'll highly recommend you to contact kris4ord_ via Instagram he got mine fix successfully when I had similar issues few days ago, the support team won't be of any help