Santander

Is Santander down in Eye, Suffolk, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 12/12/2025 18:50

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Sian_Rowland Siân Rowland (@Sian_Rowland) reported

    @bethanyrutter @Magic_Kitten @santanderuk Yikes! Shocking lack of support. I've always trusted Sanrander but obviously time for a rethink.

  • MichaelaTait8 Michaela Tait ❤️ 🎼🖌🦔🇺🇦 (@MichaelaTait8) reported

    @MorganBroadcast I’m so so sorry this happened to you. Please read @santanderuk You must act to help this lady.

  • onyablue AnniEE C (@onyablue) reported

    @MorganBroadcast My god Thts awful @santanderuk you are disgraceful

  • KarenMayNUW 🪷 Karen May 🪷 (@KarenMayNUW) reported

    @MorganBroadcast What an absolute mare. I am so sorry you had to go through this and not getting the support. @santanderuk are shocking - we have 2 major complaints being investigated at the moment, and both with the ombudsman. I hope someone pulls their finger out and sort this out for you 🤞🏼

  • Ind3pendent7 CJ 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴‍☠️ (@Ind3pendent7) reported

    @MorganBroadcast @santanderuk But to access PIN they’d need your 6 digit security passcode (the banks one) I can’t fathom how they did it. Unless it’s an inside job at virgin they’d have your deets via membership

  • TheAstrid79 alexm1979🌱 (@TheAstrid79) reported

    @MorganBroadcast I hope you get things sorted. Sounds horrendous. Worst thing I ever did was go to @santanderuk. My bank a known for their customer service, can recommend first direct. I won't go anywhere else now.

  • rospay15 Rosalind Pay (@rospay15) reported

    @NP20193 @MorganBroadcast @santanderuk Rip of Britain might help.

  • Quincun36705461 Quincunx (@Quincun36705461) reported

    @kakiOwakagirl @santanderuk Abominably let down by @virginactiveuk too. #VirginSucks #SantanderSucks

  • Ind3pendent7 CJ 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴‍☠️ (@Ind3pendent7) reported

    @MorganBroadcast @santanderuk They can access your PIN number via the Santander app. How did they get past facial recognition and passcodes?? I’ve separated everything. My bank app has extra security also.

  • MarjorieIngall Marjorie Ingall (@MarjorieIngall) reported

    @MorganBroadcast This is horrifying. I’m so sorry. I hope shining a light on @santanderuk’s lax security, victim-blaming, and vile customer service helps motivate them to make things right with you and make changes to protect all their customers.