Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 02/28/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • JanetPayne15 Janet Payne (@JanetPayne15) reported

    Praise where it's due... fabulous chap called Barry in the Complaints Department @santanderuk sorted out my ranting exasperation with 100% exemplary customer service. Make him head of the Bank of England to take care of the **** show of shoddy service & disappearing branches!

  • AJ_Brenes Alejandro Brenes (@AJ_Brenes) reported

    @santanderuk @santanderukhelp 3 weeks+ since all documentation was sent to open an account and still nothing. 1hour+ on the phone for someone to say, you are having problems with the accounts and to just wait. I had thought of moving my account with you, now I'm not sure sure.

  • g30rg3_br0wn ga.brown2203@gmail.c (@g30rg3_br0wn) reported

    @santanderuk 3 Weeks since you closed one of my accounts in error causing £1000 to go missing. I was told it would be sorted by the 24th October and now told today that there can't be a timescale put on when I will get my money back despite the fact I have rent due out tomorrow!

  • oyinkanza Oyinkan (@oyinkanza) reported

    I can't believe @santanderuk's service, they are so so bad. The ATM took my money last week and they're not helping me at all, I'm supposed to just leave it?😭 Ki lon je be

  • BellCM1985 CM Bell 🇺🇦 (@BellCM1985) reported

    @PayPalUK Speed up your credit card processing. Takes days to pay down any usage of your paypal credit facilities. How is it instant on one but up to a week on the other? I pay @santanderuk it clears immediatly

  • PharmMH Michael (@PharmMH) reported

    I’ve wasted about 4 hours over the last few days on the phone to @santanderuk trying to sort an account problem out only to be told go into a branch - branches are open 9:30am to 3pm and 75% are closed at the weekend 🙃. How is this helpful to ANYONE with a job/life??

  • Rob179m Rob McEwen (@Rob179m) reported

    I thought opening a savings account was pretty simple and fast but @santanderuk really are slow. I applied on the 15/10/22 with an email I’ll be contacted in 3 working days. I did get that email saying there was a delay….I’m still waiting for an account 🙄

  • jaipeva3 Fairworld (@jaipeva3) reported

    @santanderuk I waiting now 45 minutes on still now being able to talk to someone as your service are DREADFUL

  • ingham37 Tutti noi amiamo Leeds 🇺🇦 (weallloveleeds) (@ingham37) reported from Keighley, England

    @MartinSLewis @GMB I’m being forced to pay over £2,000 by @santanderuk to exit a mortgage that only has 3 months to run to term. I’ve sent letters but they refuse to even drop the amount and I’m at my wits end. Can you help me please because they seem not to care at all

  • miss_AMEENARH miss (@miss_AMEENARH) reported

    @Tamchlo @santanderuk My business account was hacked and disabled too. Appeal never worked, I uploaded my ID cards, my photos, and gave them my mobile numbers, I got no response from support, not until someone referred me to @malcomm_55 on Twitter who helped reactivate my account