Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 03/02/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • 1973mlr simply sharing (@1973mlr) reported

    @santanderukhelp @santanderuk you cut my mobile app access off randomly and I am still on hold after 26minutes. I am on holiday as of today so need this sorted now

  • film_rachel Rachel Gilbertson Film (@film_rachel) reported

    @santanderuk @santanderukhelp HI, have expected a payment from 17th June, person said 3-5 working days who paid it but not showing up in account or pending? Please help x

  • LimaBluex LimaAlpha (@LimaBluex) reported

    Nice of @santanderuk to send me this after I've signed my contracts for my new house. I'm buying shared ownership. I'm already struggling as a first time buyer due to ridiculous inflation. And now I won't get my £3,000 bonus on my share? Hardly HELP to Buy, is it?! I'm so upset.

  • philipjamestoy Philip Toy (@philipjamestoy) reported

    @santanderuk Still an issue using a mobile phone. Used laptop to make payments only to have my account blocked. It would be good if you could let your customers know there's an issue before trying to make a payment, your colleagues in Anti Fraud are aware of it, so why not your customers?

  • westborokevin Kevin Robinson (@westborokevin) reported

    @santanderuk online banking via my phone app has not been working all day due to 'technical issues '. Can you provide update on what's causing the problem please?

  • philvickerytv Phil Vickery (@philvickerytv) reported

    Have to say absolute shocking customer service! … 3 days nearly 3 hours .. 6 mile round trip to clear a problem .. @santanderuk @santanderukhelp

  • FayeARooney Faye Haddon (Taylor's Version) (@FayeARooney) reported

    Absolutely love it when @santanderuk accuse me of fraud not even a week after they deleted all of my log in information for online banking 🖕🏻🖕🏻🖕🏻

  • shrnfraser sharon (@shrnfraser) reported

    @santanderuk help me out guys. Ever time I call you answer and hang up. I need to speak to someone please.

  • _AngelLady_ Gail 🇺🇦 (@_AngelLady_) reported

    @GrumpyUK @santanderuk You can forward it to 7726 which is a free service from your provider to try & take down these scammers Mike.

  • LeanderReeves Leander Reeves (@LeanderReeves) reported

    @santanderuk I've been on hold waiting to speak to someone for over 25 minutes now. This is awful service. Not even getting through to #AntandDec could make this customer experience acceptable.