Santander down? Current status and problems in Eye, Suffolk, England

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charlotte Eksteen (@cmeksteen) reported 2 minutes ago

  Disappointed with customer service @santanderuk Wimbledon branch today. Refused to verify my identity documents even though I am a customer. @santanderukhelp

• 
  Christine Baird (@Christi27056405) reported 3 minutes ago

  @santanderuk can you return my money you are holding from me i transfered to the wrong account the account has a block and you wont give me my money back, if the accounts blocked surely it should bounce back to my account #robbingbandits

• 
  Ben West (@MrB_West) reported 5 minutes ago

  @santanderuk phoned your current account customer services and my partner assumed to be female when I use the term ‘partner’. It’s just frustrating having to explain that it’s actually a male when I call. You’re not the only bank, but it’s nearly 2022... sort it out!

• 
  Mouse Muncher (@CorpseMuncher) reported 8 minutes ago

  @santanderuk Thanks you blocked my account, didn't contact me to say you were doing so, and now your customer services are closed for the bank holiday weekend and I can't access my money. Shoddy service

• 
  Gav Richards (@gavrichards77) reported 11 minutes ago

  @firstdirect had unexpected deposit on Christmas Day which I can now only assume was part of @santanderuk error that I read about in news today. I’d already contacted business that “paid” me but had zero communication from you before it was withdrawn from acc this evening.

• 
  Daniel 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇳🇬 (@devvito93) reported 12 minutes ago

  This is the exact reason why I put my main job's pay onto my @santanderuk and my side jobs pay onto my @Nationwide because this isn't the 1st or 2nd time I or millions are experiencing this same issue with Nationwide. Absolute joke. Sort it out !!! #Nationwide #NationwideDown

• 
  Tess Summers 🇬🇧🇮🇪 (@tesssummers98) reported 14 minutes ago

  @robert32500998 @santanderuk Someone else posted about similar problems the other day. Maybe you should transfer the whole lot to another bank. Who do these people think they are? It's your money

• 
  Adrienne Levison (@adriennelevison) reported 14 minutes ago

  @santanderuk Absolutely disgusting telephone banking customer service. Have been holding on to speak to a human being for 30 MINUTES!

• 
  Harrington4510 (@harrington4510) reported 20 minutes ago

  @santanderuk hi, question for you. My dad is housebound & needs advice re his Santander accounts. Do you make house visits & he’s not online or mobiles etc. He’s 84, quite deaf & partially sighted too. Can you help us? TIA, Mary & her Dad John

• 
  brendan greally (@brendankiwi) reported 22 minutes ago

  @santanderuk covid seems to be an excuse not to offer customer service.. tried calling your customer service number several times this month- absolutely useless- 40 minutes waiting in a queue.. never been answered!