Santander

Is Santander down in Eye, Suffolk, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 12/29/2025 22:20

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mariaminpeace Mariam O'Gorman (@mariaminpeace) reported

    @santanderuk Again? Online Banking We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible.

  • LizKershawDJ Liz Kershaw (@LizKershawDJ) reported

    Hello @santanderuk Can you please tell me - a loyal customer of 30 yrs - why you have closed yet another branch in Milton Keynes - a thriving “city” of 300K people? Including the branch in your own UK HQ? Banked online since U shut Silbury Blvd. Just can’t do some things online

  • JulieAltagah12 Julie Allen 🥂❤️ (@JulieAltagah12) reported

    @MasterCoconut2 @santanderuk Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Multitask_support on Instagram who got it fixed in a few hours

  • alexdrakat Alexandra (@alexdrakat) reported

    @novakg11 @santanderuk I was recommended to @Milli_Tech he was able to successfully regain access back to my hacked account. He even works on banned, locked accounts. I recommend him✅

  • CraftyTyrants Sam (@CraftyTyrants) reported

    @santanderuk How am I supposed to contact you, your help pages tell me to go on the online banking app, the online app tells me to call and when I call the bot tells me to go to the help pages? Terrible experience and I'm pretty fed up of it to be honest.

  • HBMansbridge Harry Mansbridge (@HBMansbridge) reported

    @santanderuk It is confirmed. You are useless. Hours to get through. People within the banks unwilling to help (Loughton). 45 minutes to transfer funds! Get a move on.

  • novakg11 Gary Novak (@novakg11) reported

    @santanderuk my account appears to have been hacked as several payments to PayPal Facebook were taken out my account on the 4th September. Please could someone help ASAP?

  • petersgjc Glen Peters (@petersgjc) reported

    @santanderuk your customer service is appalling. Over 30 minutes on hold then just cut off. Been on hold again for 34 minutes and still not through to anyone. HIRE MORE STAFF! Doesn't matter what time or day I call, always the same message: "We are very busy" no, your not, 1/

  • ChentScott Natalie Chent-Scott (@ChentScott) reported

    Reported my card lost to @santanderuk a week later and no new card. Called customer service to speak to an unhelpful and sarcastic worker who told me I should have ordered a new card. Surely if you report it lost it should be automatic like every other bank!!And awful interest!

  • roseybutcher Rose Butcher (@roseybutcher) reported

    @santanderuk PLEASE can you help me - I live in Aus and I am trying to gain access to my UK bank account, but can't because it's linked to an old UK number. I cannot call Santander UK because of time difference. Please PLEASE help me! I have urgent payments to make. Thank you.