Santander

Is Santander down in Eye, Suffolk, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 12/09/2025 17:00

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Carolyn_UK Professor Carolyn Mair PhD CPsychol (@Carolyn_UK) reported

    Experiencing appalling service @santanderuk repeatedly without resolution. Super stressful and frustrating to be wasting an inordinate amount of time for no good reason.

  • TwitTwoToo TwitTwoToo (@TwitTwoToo) reported

    @santanderuk Now been waiting for one week to resolve a login issue. No access to my account since Friday, that’s 6 days. Have spent 3.5 hours on the phone with 8 of your staff and am locked out of all transactions. Your service and duty of care to this customer is appalling.

  • ISokhy Sokhster (@ISokhy) reported

    @santanderuk can't access my mobile app asking for an id check before I can log on,is this something new Never had any problems until today Urgent plse

  • r19me Rami Awwad (@r19me) reported

    @santanderuk @santanderukhelp is it just me or is you online banking service broke every time I select a different option once logged in it logs me out and need to re login what’s going on

  • mand282 Amanda Connolly (@mand282) reported

    @santanderuk they way you interact with clients can have a long term effect, my mortage runs out in 2 years and I won't be renewing with you. I will wait a few years to change my bank account too as too many swaps is bad for my credit rating. Be mindful of service.

  • IanMiddletonX Ian Middleton 🇺🇦 🍃💚🍃 (@IanMiddletonX) reported

    More banking shenanigans this time with @santanderuk who have a daily online transfer limit but block payments before you get anywhere near it. Then after verifying everything with them they continue to block payments & even their own staff can't action the transfer! Ludicrous!

  • danindidsbury Dan Bonsall (@danindidsbury) reported

    @santanderuk have lost £80,000 that a business attempted to transfer to my business on Friday. For 4 days the money remains lost in the banking system. Neither Santander nor the the sending bank (Royal Bank of Scotland) can locate the money or explain the problem.

  • ernmander ernmander (@ernmander) reported

    Amazing how @santanderuk are so quick to put up interest rates on my mortgage. But extremely slow to put up interest on my bank account. Quick to make the mortgage go up to %4.5 but slow to make bank acct %2. Mmm why isn’t my bank acct rate %4.5 ? Robbing bastards

  • ZoeBarnard11 Zoe Barnard (@ZoeBarnard11) reported

    @santanderuk can you explain to me why an unauthorised payment came out of my account Saturday preventing me from getting to work and earning £180 then when I call 2 seek help you claim its not your responsibility and then block my card without telling me no compo 4 lost earnings

  • Change2Thrive Jooli Atkins (@Change2Thrive) reported

    @santanderuk fraud line is dreadful. Numbers on the website are wrong (closed contact centre followed by a changed number). Finally connects and rings out for more than 20 mins before I give up. No wonder fraudsters win.