Santander

Is Santander down in Eye, Suffolk, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 01/26/2026 01:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SinclairSammy Samantha Sinclair (@SinclairSammy) reported

    @santanderuk just want to say I just spoke to a lovely woman at customer services and she was very friendly and very helpful and even resolved my problem! Thank you!

  • suzie_warren Suzie Warren (@suzie_warren) reported

    @santanderuk Chat with us not very helpful at all. Calling you on the phone - almost impossible. Time to move banks #badcustomerservice

  • miriam_burke Dr Miriam Burke (@miriam_burke) reported

    @santanderukhelp I was on track to buy a house before the stamp duty holiday. Then your valuer was off sick the day of the valuation. It’s been rescheduled for 30th June but I’m now going to miss the holiday and pay £1,000s in tax. Please help! @santanderuk

  • unaiemryout boy_wonder #levelplayingfield (@unaiemryout) reported

    @santanderuk its been 14 days and still no help from your team. Worst bank and worst service I have ever received. Your job is to make things easier for your customers

  • bill_ii_inc Bill Fisher (@bill_ii_inc) reported

    @santanderuk How do I go about reporting a card I found on the street (lost). I'm not a Santander customer so can't seem to let a real human being know about this! (Can't get to a branch)

  • yiota_demetriou Yiota Demetriou (@yiota_demetriou) reported

    @santanderuk @santanderukhelp can you help? (See thread)

  • joshgungum Josh Gungum (@joshgungum) reported

    @santanderuk any reason why a customer would have their account closed, and be told “you’re no longer welcome to bank with us”…. That’s a little bit disgusting if you ask me….

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    @lynseyhooper @santanderuk They hoping you put the phone down

  • Philby1976 PhilippaB - Vitorino Hilton Stan Account (@Philby1976) reported

    @lynseyhooper @santanderuk Try the 'chat with us' button from your online account, that seems to be working (bot first).

  • loutrowbridge Louise Trowbridge (@loutrowbridge) reported

    @santanderuk is the banking app down please unable to access it?