Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 03/25/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahCHillman Sarah Hillman (@SarahCHillman) reported

    @MrPostman90 @santanderuk Another plug for First Direct. I had to cancel my debit card on Friday after losing my purse. In today's post (Monday) was the replacement. Such good service

  • GleannLucha nicola (@GleannLucha) reported

    @santanderuk This comms is a lot better - should have been yesterday There are clearly still issues though and some kind of further guidance necessary - with a full response in next few days as to what went wrong and steps forward future Other banks are waiting for us

  • ProperMyGander Horace (@ProperMyGander) reported

    @santanderuk So what was the technical issue, or are you not going to give any sort of detailed explanation? Take a look at how well Twitter handled their major security issue last year. They don't treat customers like idiots and fully explained what had happened & why it won't happen again.

  • lindamarionpage Linda PAGE (@lindamarionpage) reported

    Supporting tearful student daughter who fell victim to bank fraud yesterday-£700 gone from her account. Thankfully she was able to get @santanderuk to block further payments. A hard lesson for her & hard for me as she is away from home. So many scams out there

  • parkin_lee Lee Parkin (@parkin_lee) reported

    @NickLockyer @santanderuk The book stops with the person in charge. If a ship is running poorly it isn’t down to the crew but the captain!

  • _IreneYang_ Irene (@_IreneYang_) reported

    @santanderuk @santanderukhelp you have received an email from me regarding your recent decision to block me out of my own bank account. Please attend to this urgently - get in touch via email/DM please.

  • langleyronald7 Rlszer (@langleyronald7) reported

    @santanderuk this is the most appropriate quote I've seen, based on yesterdays poor system 'glitch/upgrade' - "This is unforgivable. I work in IT, I know about systems, I know about backups and upgrades. To have this happen, I would get the sack if it happened in my job."

  • mpw_ mpw (@mpw_) reported

    @Andrew_Cleave @cassyjsy @santanderuk 1/ I, stupidly, was searching by the address correctly entered! I see the Planning Dept. Civil Servants have entered the address to make it harder to find. Noted that they're playing the 'pandemic' card, as a reason to keep what has been accepted as inappropriate for the site

  • djsayers01 Daniel Sayers (@djsayers01) reported

    @santanderuk still having issues with the app, says server not responding, is there still work ongoing?@santanderukhelp

  • HasanAshraf6 Hasan Ashraf (@HasanAshraf6) reported

    @santanderukhelp My daughter is trying to open Essentials Current Account for the last two weeks (application reference number 20553465). Can someone at @santanderuk urgently help as we have to transfer funds from overseas. L