Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 03/10/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • niamhs90 Niamh Spurle (@niamhs90) reported

    Spoke to @santanderuk yesterday, having an issue with my banking. Couple of depts later got to the correct one. Said they would call back later on today(yesterday) with an answer to my complaint about misinformation or no comms. 24hrs later still no sign of them. #nosurprisethere

  • TonyDufton TonyD (@TonyDufton) reported

    @santanderuk I cannot access my investment hub and am given a number to phone. The phone message gives the usual excuse on being very busy and tells me to go tonthe website. The website gives me a number to phone. Do you want the business or not?

  • silveryk Paul Varney (@silveryk) reported

    @santanderuk 19 minutes so far waiting for someone to answer a call. Under any circumstances that is not CUSTOMER SERVICE. Appalling

  • farcanalman Russ Redfearn (@farcanalman) reported

    @santanderuk can you help. My house buyer is having unbelievable problems with you getting his mortgage approved. Perfect credit rating, perfect finances, high earner, 50% deposit and you keep asking for more documents? This is preventing my house sale and causing massive stress

  • jadewelshy Jade Estebanez (@jadewelshy) reported

    @santanderuk @santanderukhelp what the hell is wrong with you I'm having massive problems with my card I've spoken to 1 of your advisors who was no use then 30+ mins to some1 who said they'd get back to me every few mins while waiting to transfer as I suffer anxiety call dropped

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @santanderuk what a disgrace. Waiting for 25 mins. Still not spoken to anyone. Rang technical line and sane again. You have just lost a customer.

  • RedBoxWriting David Redbox Smith (@RedBoxWriting) reported

    This morning I spent 50mins on phone to @santanderuk 60mins this afternoon trying to sort out an online problem. not a good bank.

  • debzie_webzie DivaDebz (@debzie_webzie) reported

    @santanderuk how can I be on hold still after 1 hour 40 mins? It’s impossible to speak to anyone

  • JamesKentDir James Lloyd Kent (@JamesKentDir) reported

    @santanderuk last year Santander made £7 billion profit. Why is it impossible to ever get through to a human being?

  • ChildofFang Greg Dann (@ChildofFang) reported

    So @santanderuk chat service can’t get in contact with any branch. At all apparently. To solve my issue all I need is that branch to call me. I can’t get there during opening times and they have no contact number. Mind you they could have called like they said they would