Santander

Is Santander down in Eye, Suffolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Eye, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Eye, Suffolk, England 11/19/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • deb_fitzgerald deb fitzgerald❤️🇮🇪🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@deb_fitzgerald) reported

    @santanderuk is there a problem with your app? It keep logging us out in a loop

  • jeanes_connor connor.jeanes (@jeanes_connor) reported

    @santanderuk so from going into the store and you telling me that I can do everything I need over the phone, to organising a call, and for you to not actually call me. Which service does actually ******* work?

  • Kayleig82798738 Kayleigh Johnson (@Kayleig82798738) reported

    @santanderuk absolute joke Santander customer service is been contacted regarding complaint I raised yet still on phone now to a random advisor who is repeating herself and making out it's my fault for raising a complaint in first place. All I want is 4 u to pay my charges

  • hevssxx Heather Manson (@hevssxx) reported

    @Emwaar98 @Lee_Suffolk @santanderuk Me too! Super slow and payment didn't process.

  • dAndyHiwayman ADL (@dAndyHiwayman) reported

    So to change an account to a joint account @santanderuk want us to send a form with lots of personal info and scans of passports and DLs through the post. Won’t do it in branch and no appointments available until March. Utterly terrible customer service.

  • DWidnes dreams of widnes (@DWidnes) reported

    So @santanderuk closed my account without telling me why, then have not sent the paperwork that was promised on the phone to explain what is happening. Top customer service guys! 🫤🫤🫤🫤🫤🫤

  • CliveHusselbury Clive Husselbury (@CliveHusselbury) reported

    @dr_irfan_malik @santanderuk No, they are all terrible for both business and personal accounts. Also they employ so called 'business advisers' with no experience of anything at all to basically sell to you.

  • Cailleachjack jackie 🦔 (@Cailleachjack) reported

    @santanderuk I need help please !

  • AaronBowater Aaron Bowater (@AaronBowater) reported

    Very panicked after stressful call with @santanderuk cycles. App says bike not docked. Bike now not at dock. Phoned to report and threatened with hundreds of pounds worth of charges and fines. Use this service twice a day to commute and cannot believe how they treat customers

  • craftylilwitch Emma Frawley (@craftylilwitch) reported

    @santanderuk don't care about their disabled or vulnerable customers and are apparently having 'internal service issues' and haven't bothered to tell us.