Is Santander down in Eye, Suffolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Eye, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Eye and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (17%)
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Website (13%)
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Transactions (8%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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John Rayson
(@JohnRayson722) reported
@santanderukhelp @santanderuk I have tried using the so called online re-access service which also does not work!!! This is beyond a joke. 2nd time in as many weeks. I am still on hold to endless on hold music.
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eflo29
(@eflo291) reported
2/2 @santanderuk I haven’t been offered this service from other accounts I hold with other banks! It would be great to see a nice drive of advertising this more in the mainstream media, to reach more people like myself that really need this service 🙏🏼 let’s talk!
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John Rayson
(@JohnRayson722) reported
@santanderukhelp @santanderuk @santanderukhelp still on hold after half an hour. Absolutely shocking service! Locked out of internet banking the second time in a row in consecutive weeks. Local branch is closed when I am not working so I will have to take time off to see a real person 🤬🤬🤬🤯🤯
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Andy Price FRSA FHEA
(@peastonprice) reported
@santanderuk Tell you what @santanderuk get someone to answer the telephone on your help line!
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ThaliaTheWriter
(@kane_tabitha) reported
@santanderuk your customer service is a joke. On hold for over an hour. Awful
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John Dougherty
(@JohnDougherty8) reported
@santanderuk Please help. I need to change the Direct Debit for my mortgage payments. I've been on hold for over 25 minutes. The chat button on your website doesn't work. I can't find anywhere on the site to set up a new DD. What do I do?
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Stuart Leigh
(@StuartLeigh1) reported
@santanderuk Today I made a formal complaint about the advice I was given regarding my mortgage and whilst the lade I spoke top was sympathetic and helpful I cant help feeling she didn't get all the details of the complaint
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Ian Davies
(@loftedondrive) reported
@santanderuk Shame there isn't something in there about mishandling accounts & being extremely unhelpful & lacking in customer service. As long as Ant & Dec are OK that's the main thing. Wonder if the banking ombudsman will call Ant & Dec as witnesses? More idea then your complaints dept 👎
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Ky
(@KyStefen) reported
@santanderuk You are getting rid of passbooks for savings accounts. How am I meant to put in my tax refunds or any checks if I don't have a passport or driving licence that you are telling me I will need now to do that. That means I am going to loose access to my own money.
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ThaliaTheWriter
(@kane_tabitha) reported
@santanderuk Rubbish customer service. On hold for over an hour! How is that ok!