Is Santander down in Exmouth, Devon, England?
Problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Exmouth, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Exmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Santander
Santander is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (48%)
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Login (23%)
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Website (16%)
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Transactions (10%)
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Withdrawals (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Exmouth, England
Latest outage, problems and issue reports in Exmouth and nearby locations:
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Adam
(@BloodStormX) reported
from
Exeter District, England
@santanderuk called your customer service, the guy was awesome. My reason calling was fraud on my account. Transferred me, 30mins waiting, I gave up waiting. Hung up.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Mark 💚
(@LifeinLincs) reported
Are @santanderuk the worst bank to talk to if you have an issue? 30+ minutes on hold and waiting…
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ian angus anderson
(@ianangusanders1) reported
@santanderuk we have been very let done by Santander while on holiday in Italy. Blocked the wrong credit card on our account- now we need to continue our holiday without use of our card facility. Support team unable to rectify their error. Totally unacceptable service.
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Kris Athi
(@lookitskris) reported
@santanderuk trying to get hold you while aboard and stuck in a queue for 30+ minutes is not great. Can we solve a CC problem via Twitter DM?
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Fi-sairelbe🏴🇬🇧
(@sairelbe) reported
@santanderuk, is there a problem with using cards atm? Both my accounts been refused using contact less and pin. Thank goodness the hubby carries cash
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bettakultcha
(@bettakultcha) reported
Hey @santanderuk what happens when every 'resend' you try for the OTP fails? There's no other option on your website.
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Jack Lane
(@JackLan33772356) reported
Legal advice needed human rights or housing solicitors.please? A disgraceful repossession. Over single mum lost business to COVID. @excludeduk with little assistance. In fact she was given £746. And @santanderuk took all of it, whilst telling her we tried to help u. Kids? Food?
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RobVScustomerservice
(@IwantmystuffA) reported
@santanderuk I don’t understand why no one is helping me??? Why are you just ******* me over and doing nothing about it? Can some please help me!! @santanderukhelp
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Charlotte Morgan
(@MorganBroadcast) reported
After a long wait on hold to @santanderuk, a lad (chewing) answers. Me: "I'm told there's an update on my case?" Him: "Oh yeah, you ain't gettin' your money back" Me: *broken* "But...why?" Him: "Because they used your pin number." This is where it gets interesting (sort of)
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Stu Barnes
(@stuartbarnes78) reported
Today I’m closing my current, savings, credit, and mortgage accounts with @santanderuk. This follows atrocious customer support earlier in the year, despite over a decade with them. Would imagine others are voting with their switches too.
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Jo
(@Jo48651873) reported
@santanderuk awful service I’ve received something that was supposedly so easy is becoming ridiculously complicated… waited 40 mins with no explanation…