Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 02/19/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • HrInnovating Real Innovating HR (@HrInnovating) reported

    @santanderuk I am very #disappointed with the service currently. No one is giving me a direct response as to what is happening to my cheque and I am left to just wait. Can someone let me know what is going on? @santanderukhelp

  • Zain8987 Zain (@Zain8987) reported

    @santanderuk A reminder to all customers that Santander will support fraudulent activity on your account rather than paying you back if your phone is stolen. Do not bank with them.

  • simopco simopco (@simopco) reported

    @santanderuk I’ve been trying to register a LPA online on behalf of my sister. For the second time I’ve received a letter informing that I haven’t included complete copy. Website only allows 4 pages. Document is about 19 pages long.

  • Sarah44291773 Sarah (@Sarah44291773) reported

    @santanderukhelp You have provided incorrect information. You said depends on how late. @santanderuk gives the credit score agencies this information on a customer if they are 1 day late. Without advising the customer. T&C's are just not cutting it. Call a customer, send a letter.

  • stevecawood Steve Cawood (@stevecawood) reported

    @santanderuk the mobile app only appears to be working on mobile data. On WiFi it just timesout

  • smudgeroo2016 Dame Janie B 🇺🇦 (@smudgeroo2016) reported

    @Strickomaster All of the above but still got turned down for a mortgage as @santanderuk said my school was closed!

  • amiraplayzrh amira :) (@amiraplayzrh) reported

    @HStodd89 @santanderuk Dm @hytechcyber2 to fix your account issues immediately

  • stumaddi STEWART MADDISON ⚒ (@stumaddi) reported

    @santanderuk I’ve just used your cash machine in Billericay High st and it was Working you do know it’s Easter Sunday and should be out of order

  • SophieTScott Sophie Scott (@SophieTScott) reported

    @santanderuk absolutely appalled by your lack of customer service. Can’t get thru to report fraud. Been on hold for hours on end. What a joke.

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    @firstdirect @santanderuk should be working to get my final research project sorted, and hopefully pass that to move on to my final piece of work before I finish on 6 June. At this rate I will be throwing 4 years of study down the drain because of your actions Santander, so Mr Bostock, get