Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 03/02/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (13%)

    Website (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Kevmac7 Citizen Kev (@Kevmac7) reported

    So annoyed @santanderuk another week with no access to my account 🙄

  • Mk3laserboy Simon (@Mk3laserboy) reported

    @santanderuk question, when my credit history is bad you offer me a credit card, now its 97% perfect you turn me down flat???? Wonder why I bother sometimes Working part-time, going full-time soon, just want a 0% purchase card to help get a car

  • Linzie_jade Linzie Bolus (@Linzie_jade) reported

    So annoyed and dissatisfied with my service from @santanderuk right now. Then I can't even find an email or number to call to complain!! Tempted to just change my bank now.

  • CllrMikePowell Mike Powell, an ideology hater. (@CllrMikePowell) reported from Pontypridd, Wales

    .@santanderuk your online business banking system isn't working and your business phone-in is "busy"! Are you having problems today as I can't access my account.

  • lilsammy111 sam (@lilsammy111) reported

    @santanderuk I'm sure you will block me or not even bother replying. You are the worst organisation I have ever dealt with. I am going to contact the press about this. This is not over yet.

  • serenityshaz sharon (@serenityshaz) reported

    @santanderuk how do I make a complaint of your shoddy service?

  • tomsterf Tom Fitzpatrick (@tomsterf) reported

    @santanderuk been a customer for 22 years, rang up yesterday about what offers are available to me to stay with them, before I switch my account to First Direct, nothing available for me. #Newbank

  • whealie Chris Wheal (@whealie) reported

    Jeepers @santanderuk has outdone BT, Virgin and others notorious for poor customer service. Useless website that refuses to provide a contact number. And when you do find it, you are just on hold. Won't be making a crucial business payment today, as have run out of time.

  • Goldsmithd David Goldsmith (@Goldsmithd) reported

    Please can you help @santanderukhelp @santanderuk I am simply trying to get some cheque deposit envelopes for checks paid in at the post office. I have requested via your chatbot three times over the last month but no envelopes have been delivered. Thank you.

  • eatsruns Sarah (@eatsruns) reported

    @santanderuk I'm trying to raise a credit card dispute but your website isn't letting me upload any documents (pdf format as requested)