Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 03/05/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • microxRFANET OTuohy (@microxRFANET) reported

    @martin01743005 @santanderuk It really feels bad how your account has been locked I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy agai

  • waderyaganado david verrecchia (@waderyaganado) reported

    @santanderuk Appalling customer service in the mortgage department

  • KerryRichy Kerry Richardson (@KerryRichy) reported

    @santanderuk how bloody hard is it to get through to someone who can help. Also what is the point In the chat on the app when it just says “contact us” never known anything like it

  • amwhybee Yu Yau (@amwhybee) reported

    @jennzahling @santanderuk I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅

  • FrankChoiceComm Frank Choice Comms (@FrankChoiceComm) reported

    @santanderuk hi there, I’m trying to sort repayment of the BBL and in all your instructions you dont actually tell us what name appears on the account I need to make the payment to. Please can someone help?

  • Karens_tweeting Karen Preston MCIM (@Karens_tweeting) reported

    @santanderuk Neither the website nor my app will allow me to pay my credit card bill. Website sends to app then app sends back to website. I've been holding to speak to somebody for 27 minutes so far. Not good enough @santanderuk

  • Eeb_eimaJ JBee (@Eeb_eimaJ) reported

    @santanderuk 46 minutes and still on hold ……. Just the one person working today ?

  • tay_knm Tay (@tay_knm) reported

    **** @santanderuk worst bank ever

  • Scottmaintain Scott Maintenance (@Scottmaintain) reported from Rickmansworth, England

    @santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)

  • joeymaley Joey Maley (@joeymaley) reported from Wokingham, England

    @santanderuk I have just hung up after being on hold for the past 1 hour 23 minutes. You have the very worst history of phone times I have ever known. I wanted to sort my issue online but was unable to as your app is awful. You closed the local branch. You are beyond useless.