Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 12/04/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • James2022R JR (@James2022R) reported

    @bancosantander Take a moment to think about why the regulators allow @santander to continue to trade despite its support of companies that commit fraud on @santanderuk customer accounts

  • ajaydhunna1 Ajay Dhunna (@ajaydhunna1) reported

    Pretty rubbish that @LloydsBank is too busy to take phone calls to open a new personal bank account as apparently, they are too busy! If that's their service now, I'd rather go elsewhere immediately! Hello @santanderuk

  • aprilcdoyle April Doyle (@aprilcdoyle) reported

    @carolinesgreen @santanderuk Noooooooooooooooo I'm so sorry, that's really awful to hear - I thought banks were always more supportive in cases like this.

  • UmarUmaarrr Umar (@UmarUmaarrr) reported

    Any one else’s Santander app and card not working? @santanderukhelp @santanderuk #Santander

  • aenn1 anne buchanan (@aenn1) reported

    @santanderuk took out an Isa haven’t received my gift voucher yet. Who can I ask about this, not easy to get an answer from anyone on the website!

  • XGPinthegarden1 inthegarden (@XGPinthegarden1) reported

    @santanderuk hi, your new boosts are not working tonight, I'm being sent round and round logging in to be told, "Your session has expired." Would be nice to be able to log on more than once.

  • HenrysAngel17 Faye Morrison (@HenrysAngel17) reported

    @santanderuk just got off the phone with one your customer service people 1000# rude and he hang up on me when I called him out! Will DM you details of my call and my legal names

  • vauxhallwoman Chloe (@vauxhallwoman) reported

    @santanderuk Cannot log into app - it's just hanging. Do you have problems? Thx.

  • Blurbmuz JAD (@Blurbmuz) reported

    @santanderuk @LloydsBank why are your savings interest rates still so crap? Nationwide are offering up to 4.75% for locked in savings. Your 2&3 year savings would still be low even if it was an easy access savings account!

  • James2022R JR (@James2022R) reported

    @bancosantander Hello mr hutchens. You should be aware that @santanderuk supports fraud and states that the Fraud Act definition of fraud is wrong - because it doesn't help them support fraud