Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 01/18/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tattooruth Ruth Haag (@tattooruth) reported

    @santanderuk trying to get through to you regarding my Mum’s loan is impossible. It would be easier to score ****** & she’s 73! 🤬 she’s going to go to another bank at this point.

  • Shujaatt1 Shujaatt (@Shujaatt1) reported

    @crisbudden @santanderuk I'll highly recommend you to contact kris4ord_ via Instagram he got mine fix successfully when I had similar issues few days ago, the support team won't be of any help

  • Morty1962 James Mort (@Morty1962) reported

    @santanderuk I have been a loyal customer for yrs and I would like to know would I get xtra interest or any cashback if I changed my name to Ant or Dec?

  • crisbudden Cristina Budden (@crisbudden) reported

    @santanderuk my app is down. I can't login on computer or phone at the moment. Can someone help pls?

  • Tegwin Chris Timm - Sondela Consulting Ltd (@Tegwin) reported

    OMG @santanderuk has got to the THE WORST bank in the history of banking. Terrible customer service. Been on the phone over 20 mins and still no answer. Dont think they actually want my money saved with them. Time to move

  • essex_keith KEITH THE GLASTO NUT.................. ︻デ┳═ー (@essex_keith) reported

    @santanderuk I need some help please can you contact me please

  • Jaimesm89767698 Jaime smith (@Jaimesm89767698) reported

    @santanderuk Worst bank ever! Haven’t been able to access my account or use any of my money for 2 days now. Absolutely unacceptable, I’ve won a bit of money from a legit company which could easily be proved through a simple Google or Facebook search! Treating your customers like criminals

  • exusssum Scott Dutton (@exusssum) reported

    @aliiqbal2704 @parkx19 @santanderuk It looks like visa debit is unaffected. Its visa credit giving the errors

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp @santanderuk And a further email advising me to contact the Financial Ombudsman, which I've already done anyway, but still no actual attempt from @santanderuk to resolve the issue. Appalling customer service.

  • exusssum Scott Dutton (@exusssum) reported

    @aliiqbal2704 @parkx19 @santanderuk Visa is not working fine, there are increased failure rates there too