Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 01/19/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • johnedwards0955 John Edwards Reform UK Southampton Test (@johnedwards0955) reported

    @LizKershawDJ @santanderuk Use a banking app in the absence of proper customer service

  • nmcglen noreen mcglen (@nmcglen) reported

    @LizKershawDJ @santanderuk I had the same problem. If you have a cheque book, you can use one of the slips at the back to pay in a cheque at a post office. I also now have a 20 mile round trip to access a Barclays. It’s ridiculous!

  • curlytopTW2 CurlytopTW2 (@curlytopTW2) reported

    @MartinSLewis @MoneySavingExp please when you recommend the new Santander Esaver Easy Access savings account also report the appalling customer service. I was on hold for 2.5 hours this evening to try and speak to someone about my application.@santanderuk

  • SimonJo96044934 Simon Jones (@SimonJo96044934) reported

    @santanderuk 40mins on hold how do you call that a service 🤬🤬💩💩

  • AndyCJessop Seymour Beavers (@AndyCJessop) reported

    @LizKershawDJ @santanderuk Can you not photo and upload it .. virgin money and nationwide offer this service.

  • chibaguy Mike Chiba (@chibaguy) reported

    @LizKershawDJ @santanderuk Never heard of the postal service?

  • samg2010a Shirley Goodall (@samg2010a) reported

    @LizKershawDJ @santanderuk If you couldn't drive how would you have got to the bank. Many local post offices are also closing down or have gone. Isolation of many vulnerable continues.

  • ValerieVharry22 Chakra27 (@ValerieVharry22) reported

    @santanderuk My husband,who doesn't use the Internet has been over an hour trying to report to Santander , because he's lost his wallet with all his bank cards! It's bad that he's having this much trouble trying to block cards!

  • gothyspice_ emotional support goth (@gothyspice_) reported

    @santanderuk hi, I'm having issues with the mobile app as it won't let me transfer money

  • GillGRob Gill 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GillGRob) reported

    @LizKershawDJ @santanderuk Shame they didn't have the service where you scan the cheque in, barclays do, it's so much easier