Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 02/16/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • EileenW45535908 Eileen Williamson (@EileenW45535908) reported

    @ekulyenaled @santanderuk @santanderukhelp My card payments working online. No balance change on app and cash machine ATM refusing card. Do you think my online transactions will be coming off my balance when app is sorted or not

  • kuntkevin kuntkevin (@kuntkevin) reported

    @santanderuk Hello??? Help us

  • Stelad22 Ste_lad (@Stelad22) reported

    @Sando34916 @santanderuk Having same problem as we speak

  • Natalie32719483 Natalie (@Natalie32719483) reported

    @santanderuk Weres my money I’ve got 4 kids to support my electric going to run out this needs sorting

  • AJSAYWHAAT AJ (@AJSAYWHAAT) reported

    @santanderuk This seems like more than just ‘technical issues’- payments not being sent, transactions not working, payments between other banks not working, website down, app down, ATMs not regnocinising Santander being operational, ATMs eating cards, the entire bank is down. With no update😑

  • TracieUK_ Tracie Dickson 🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍💻 (@TracieUK_) reported

    @santanderuk App seems to be working now. But still waiting on money going in. 😩😩😩

  • joannechief joanne younge (@joannechief) reported

    @santanderuk Hurry up and sort the problem out . Got bills to pay !!!!

  • EKG_StormKings Storm (@EKG_StormKings) reported

    @santanderukhelp - Any update on when the banking app or any online services will be back working as its still currently not working.... @santanderuk #SantanderDown #Santander

  • Dave__Stewart Dave Stewart (@Dave__Stewart) reported

    @santanderuk I am able to login online now

  • TinaWri90962178 Tina Wright (@TinaWri90962178) reported

    @santanderuk When is it going to be working