Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 03/25/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • UmarUmaarrr Umar (@UmarUmaarrr) reported

    Any one else’s Santander app and card not working? @santanderukhelp @santanderuk #Santander

  • Blueeyes5069 Kerri Saunders (@Blueeyes5069) reported

    @santanderuk worse bank ever , customer services #liars

  • aprilcdoyle April Doyle (@aprilcdoyle) reported

    @carolinesgreen @santanderuk Noooooooooooooooo I'm so sorry, that's really awful to hear - I thought banks were always more supportive in cases like this.

  • andy_richards1 Andy_R (@andy_richards1) reported

    @santanderuk Santander A/C ending xxxx entered an arranged overdraft on 2022-12-15. Daily interest/fees may apply. Pay in enough money by 8.15pm to avoid this. Thanks for understanding a loyal customer's needs in times of national strike action and a cost of living crisis,

  • Brandon30772140 Brandon Khan (@Brandon30772140) reported

    @santanderuk the new closing times for Sheffield centre bank is ridiculous, on what planet does a bank close in working hours . The Machines outside the. And are crap and don’t let me deposit cash … new bank needed

  • MattJamesAndo MJA (@MattJamesAndo) reported

    @santanderuk every staff member who I spoke to at @santanderuk said they have zero idea why my account has been blocked and never seen it before in all their years working there...

  • 00jackmc00 Jack 💙 (@00jackmc00) reported

    @santanderuk whats your customer service email address? Please

  • hjd1984 Hayley Davies (@hjd1984) reported

    @santanderuk your new shopping incentives are LAME! I don’t want to spend my time trawling your website for offers less than 1% cash back / new cust-only. Why not be smart and add them automatically?!! Super. Lame.

  • vauxhallwoman Chloe (@vauxhallwoman) reported

    @santanderuk Cannot log into app - it's just hanging. Do you have problems? Thx.

  • EdwardStudham edward studham (@EdwardStudham) reported

    @santanderuk why have you made it so hard to access my money. I need to withdraw cash. Local branch closes at 3pm…..3pm!! On the phone for 45 mins to try and access it via post office because daily limit is £250. Absolutely useless! Think I’ll withdraw it all and leave!