Santander status: access issues and outage reports
No problems detected
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Full Outage Map
- Santander generated 1 outage signal in the last 24 hours around Ely, including 1 direct report.
- The most common problems reported in this area mention Transactions.
- The most recent signal from this area was received Apr 8, 10:07 PM GMT+1.
- Transactions (100%)
The latest reports from users having issues in Ely come from postal codes CB6 .
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ely, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Scott 🇺🇦✌️❤️ 🏴 🏳️🌈 🇪🇺 🇺🇦 (@Flanican) reportedHey @santanderuk, do you think you could ask one of the staff in the back to come out and help serve? I've been in the queue 20minutes and there's about ten people behind me
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Jemma Bell (@Jem_Jem1983) reportedAnyone else having issues with logging in to their @santanderuk banking app? Keeps coming up with “oops something went wrong”
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James Murphy (@JamesMurphy767) reported@santanderuk Is it ever possible for a customer with a query to get through on any of the phone lines advertised?
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Michael Jay cresswell (@Mjayjcresswell) reported@santanderuk your online telephone service is absolutly unforgivable.. you have cancelled a £13,800 cheque and given me no explanation, or a customer service person to speak to, blaming covid.. really
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gareth mills (@garethmills_) reported@santanderuk HELP! I’ve been on hold to CHAPS team for 48 minutes and I’m supposed to be buying a house. Is there an error? Please help.
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Dawn Metcalfe (@DawnPDSi) reported9 minutes on hold listening to how I could do this online. Yeah, like I didn’t try that 4 times already. Maybe give us an option to put in the already lodged issue your system has created @santanderuk? Or at least say where I am in the queue?
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The Welsh Girl (@thewelshgirl1) reportedAwful bereavement help from @santanderuk over the phone today for my poor Mum, no concept of what she’s dealing with. Thankfully @HalifaxBank were amazing, understanding & kind #CustomerService #bekind
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Nicholas Esposito (@Nikolas88) reported@santanderuk hello, my access to mobile banking has been blocked for some reason, I tried calling but after half an hour waiting I had to go doing other things. I tried the chat but without login only the bot works, I tried calling again but since I’m abroad phoning doesn’t work
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Harry Barnes 🥾🌍 (@HarryBarnes) reported@miss_heavens @santanderuk Looks down to me
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Laura Thurlow nee Shapiro (@laura_shapiro) reported@santanderuk your app is down and I can't get through on the phone I know it is midnight but haven't you got 24hr coverage for problems?