Is Santander down in Ely, Cambridgeshire, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (61%)

2. 

   Login (13%)

3. 

   Website (11%)

4. 

   Transactions (10%)

5. 

   Withdrawals (3%)

6. 

   Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• sM0k3sT4k (@smokestak) reported a minute ago

  @santanderuk So what do you suggest. He can't login online, you won't answer his calls, the branch won't help. Should I call the police? If it was your money you'd be round with a bailiff before you could get your socks on

• Lanie (@laniehay) reported 5 minutes ago

  @santanderuk I’m trying to fill in the form for a direct debit and it’s asking for a branch address. My branch in Runcorn closed down so do I put the Warrington address?

• sM0k3sT4k (@smokestak) reported 9 minutes ago

  @santanderuk @santanderukhelp how can you even be contacted...i.e. a human not a robot. I need to talk to someone. Branch rude and truculent. Issue dragging on for 6 months with lots of lies and bad advice from your end.

• Kev Pike (@KevPike87) reported 9 minutes ago

  @santanderuk Absolute garbage cashback. With all my household bills and interest on my savings, I walk away with less than £2 a month after the account fee. That's why I'm switching.

• VeggieHaggisLover (@HaggisVeggie) reported 11 minutes ago

  @santanderuk I tried to speak to someone about a potential card security issue today and gave up after my call kept ringing for 1hour and 25 minutes with no human response. Yet you closed down local branches? Very poor customer service.

• Karl Antony (@hobsonos) reported 12 minutes ago

  @santanderuk What's wrong with your server. I have work to do

• Darryl (@Darryl_76) reported 15 minutes ago

  @santanderuk 2nd time in a matter of weeks we've had the misfortune of dealing with you with awful service both times. Your staff were turning customers away at the door last time. Glad we've now shut my son's account, @HalifaxBank couldn't have been more helpful to my wife.

• sM0k3sT4k (@smokestak) reported 17 minutes ago

  @santanderuk how can you even be contacted...i.e. a human not a robot. I need to talk to someone. Branch rude and truculent. Issue dragging on for 6 months with lots of lies and bad advice from your end.

• Taylor Grimes (@TaylorGrimesDog) reported 19 minutes ago

  @santanderuk Didn't get so much as a letter or email to tell me my local branch had closed forced to go to NatWest to deposit a cheque. Customer service should of informed customers 🙄

• Baz Lloyd (@Lloyd3Baz) reported 22 minutes ago

  @santanderuk your fraud department is absolutely ****!!!!