Is Santander down in Ely, Cambridgeshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ely, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Arnouz
(@Arnouz2) reported
@santanderuk Does Santander have problem with bank transfers?
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Cricket Lover
(@77_LoveCricket) reported
@santanderuk & @santanderukhelp, are you having issues with Faster Payments today? I’ve transferred funds from my Santander account to another UK bank account and funds are not appearing! #fasterpaymentsdown
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croccy doodile (he/him)
(@doodle_bobby) reported
Hi @santanderuk you’re having issues with faster payments and haven’t notified us via the website, through social media or through the service status. How do I raise a complaint?
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Phil Netherwood
(@philnetherwood) reported
@santanderuk do you actually have anyone answering phone calls? Now on third 30 mins+ attempt because your security algorithm blocked online access. I appreciate security measures, but not ridiculous delay to release block. This'll become a #complaint at this rate!
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Oguemisu
(@Oguemisu) reported
33 minutes waiting to speak to someone at Santander Bank, this time what's the excuse for poor service? It took 6 minutes to get in the queue after the ridiculous answering system #santanderbank @santanderuk #bankservices
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Samantha
(@SamSummana) reported
@santanderuk cust serv reps need to stop foobing ppl off and check their emails before logging in and 'advising' ppl. Would be even better if they did not end a call mid way. You didn't have the courtesy 2 advise ur customers of the issue in order that they can use other a/c's
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Paul 🍺
(@b33r) reported
@shcasey77 @HalifaxBank Is the payment to Santander by any chance? I too am having issues with a payment from Halifax to Santander but it appears to be a @santanderuk issue
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Danni
(@Danni462063683) reported
@santanderuk extremely annoyed and frustrated that Santander have blocked my debit card and state it can take 5 working days to be reinstated. Its hard to believe that in the year 2022 your systems and policies are so rigid. No access to a debit card in these times of crisis!
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Tom Woods
(@tomwoods93) reported
@santanderuk any chance on an update on when bank transfers will be back up working?
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Sarah
(@SarHarSuperStar) reported
@santanderuk insisting @CooperativeBank need to provide ARN numbers so they can trace/refund payment, @CooperativeBank saying they don't have access to ARN numbers and can only provide Auth Codes