Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 01/05/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (17%)

    Login (17%)

  3. Website (13%)

    Website (13%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CoachCurious Derek O’Riordan (@CoachCurious) reported

    @santanderukhelp / @santanderuk are perhaps the most incompetent, incoherent, inconsistent and infuriating bank to deal with! The "Customer Service" department is need of a rebrand to "Customers Severed"

  • TimothyAlcock TimothyAlcock (@TimothyAlcock) reported

    Banks are always shut when your not at work, no wonder they are closing branches down. They are even shut on bank holidays... takes the mick. @NatWestGroup @santanderuk

  • NickMoyes NickMoyes (@NickMoyes) reported

    Disappointed that @santanderuk in Derby refused to certify my 18yr old's ID in order to open an account with another bank, despite her already being a Santander customer. So went to @LeedsBS who were much more helpful - thank you.

  • G0TLU Peter GØTLU (@G0TLU) reported

    @santanderuk I do like to be helpful, but is it relevant to send me a customer experience survey when I've just popped into the branch to use the ATM if the outside one is in use? No problem with doing a survey when I have interacted with the staff.

  • 61npa Nigel Ayers (@61npa) reported

    @santanderuk I closed my student account with you end Jul21. Subsequent 3 x National Lottery wins have been notified to me, with payments sent to you I understand. 11Aug 8.10, 14Aug 12.90, 18Aug 3.20. I have spoken to National Lottery. These payments haven't been returned. Help!

  • MissR_Y5 Miss R (@MissR_Y5) reported

    @santanderuk I’ve been receiving the previous occupier’s bank statements for the last year and writing ‘not known at this address’ and sending back hasn’t worked. Can you help?

  • Bibby8Anthony Anthony Bibby (@Bibby8Anthony) reported

    Who can help me.? I'm starting work for a Switzerland based company whi have GB VAT AND GB Company registration numbers. They want to open a business account with a GB bank.@NatWestBusiness, @santanderuk have said no, and @HSBCUKBusiness don't answer their F****g phones...ever.

  • lowdyffrynclwyd Lowri Ann (@lowdyffrynclwyd) reported

    @TheFCA are banks such as @santanderuk allowed to not publish contact numbers rendering them almost impossible to contact??

  • mcl_sj SJ MCL (@mcl_sj) reported

    @santanderuk is there a problem with debit cards. I have tried 3 different machines and they are not paying money out yet there is a very healthy balance?

  • NBoltNotts N Bolton (@NBoltNotts) reported

    Why do @santanderuk make it so difficult to overpay your credit card if you're not a current account customer. You cant do it on the app, cant do it on the phone automated system and cant do it online because is says to click on 3 frickin dots that arent there FFS