Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 12/03/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • XxLadyClaireXx Claire (@XxLadyClaireXx) reported

    @santanderuk Yes, can’t get online. I’m out for lunch today, am I going to have problems paying with my card??

  • stevensm2000 mark (@stevensm2000) reported

    @santanderuk It’s not working, tried to use my debit card and won’t work.

  • anitabroadcast Anita RH (@anitabroadcast) reported

    @santanderuk Appalling service

  • IanDavidMiller1 Ian David Miller (@IanDavidMiller1) reported

    @santanderuk your customer service is ******* appalling

  • JodyMeredith7 Jody Meredith (@JodyMeredith7) reported

    @santanderuk I cant transfer money from my Santander account to another bank to pay Bill's??? I need to do this asap.never had any issues before.whats the point of online banking if it doesnt work?????

  • CraftyTyrants Sam (@CraftyTyrants) reported

    @santanderuk How am I supposed to contact you, your help pages tell me to go on the online banking app, the online app tells me to call and when I call the bot tells me to go to the help pages? Terrible experience and I'm pretty fed up of it to be honest.

  • noodledoodle123 nikki (@noodledoodle123) reported

    @santanderukhelp @santanderuk not able to access my money or account. So embarrassing when at a till to try and pay for food shop. Why has this happened again? May need to consider moving accounts after this. No updates or apologies and can’t get through on the phone #shocking

  • CarrolAshton CarrolAshton (@CarrolAshton) reported

    @santanderuk problems paying online says bank can’t confirm payment details but deffo right details - bank problem or just me ? Thanks

  • MrBHarvey1 Mr B Harvey (@MrBHarvey1) reported

    Problems with @santanderuk again - this time I cannot raise a dispute despite a company taking my money and not delivering…wonder why🤔

  • midwifbutterfly midwifebutterfly (@midwifbutterfly) reported

    @santanderuk what an absolute disgrace. 42 mins on hold to be told you can't give an ETA on when I can access MY money. What happened to TCF? @financialombuds @MoneySavingExp