Santander status: access issues and outage reports

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AK (@ghatispeaks) reported 39 seconds ago

  @santanderuk hey Santander. Why does it take so long for your security dept to reply??? On Friday tried for 40 minutes and now already for 30 minutes. What is the problem???

• 
  Bryn. (@bryndm_) reported 56 seconds ago

  .@santanderuk your automated chat function is really, really terrible and it's impossible to get hold of someone on the phone. God help any pensioner trying to bank with you.

• 
  One under par (@Oneunderpar3) reported 3 minutes ago

  @santanderuk how long am I supposed to wait online chat to speak to a real person to explain a security issue?

• 
  Michael Cleaver (@macleaver7) reported 4 minutes ago

  @santanderuk has the worst customer service I’ve ever dealt with…..

• 
  George (@bipolar_thfc) reported 13 minutes ago

  @santanderuk I'm getting seriously stressed out with this. To wait 45 mins in a call that has been rinsing me only to not be able to log in is a joke. I'm back on the phone waiting. This needs to be fast tracked. You're costing me money and getting me fined and messing up my credit score

• 
  AP (@andyparsons3) reported 16 minutes ago

  Fun fact @santanderuk can flag a €payment in milliseconds but apparently needs a full working day to unflag it. Efficiency clearly only runs one direction when you pay for banking services

• 
  Chezzy Rezzy (@ChezzyRezzy) reported 16 minutes ago

  @santanderuk No thanks. I'll just look into switching my account to a bank that actually gives a ****.

• 
  Ian Parkins (@parkinsi) reported 16 minutes ago

  @ForeverScept @santanderuk @antanddec It's so sad to see the English language massacred daily on Twitter. Slow down and check your work.

• 
  Lucy Cawley (@LucyCawley3) reported 19 minutes ago

  How long bankin down 4 @santanderuk

• 
  Amy Schofield (@Indie_Amylou) reported 19 minutes ago

  @santanderuk having some issues opening an new customer account. Who do I contact?