Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 03/28/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GleannIucha nicola (@GleannIucha) reported

    Thinking @santanderuk may as well issue card to my account to any old f***er in the country If someone secures pin code too - happy days Levels of bull presented to cover own ineptitude over security is staggering Wondering if @NatWest_Help would like my money instead

  • johnmarples4 john marples (@johnmarples4) reported

    @Saurabh_Sethi25 @santanderuk Turn WiFi off, seems to be an issue with internet providers. I turned off WiFi and connected Mac via phone and both webs and app based worked. Good jobs really as I had 30 lads awaiting wages

  • JaneatABC Jane Iley (@JaneatABC) reported

    @santanderuk can someone please advise me how I can make contact with you URGENTLY. I cannot log on and your ‘digital assistant’ cannot help. All I need is a phone number

  • lowdyffrynclwyd Lowri Ann (@lowdyffrynclwyd) reported

    @TheFCA are banks such as @santanderuk allowed to not publish contact numbers rendering them almost impossible to contact??

  • nikralzahs 𝐒𝐡𝐚𝐳✨ (@nikralzahs) reported

    Also there seems to be some money coming out of my account as 'Leicester City' but it's from Google Pay. Over a hundred quid over numerous transactions. I'm confused af. It's not council tax or football. @santanderuk hi, help.

  • 4be0f8aaeefe4e1 transformation peopl (@4be0f8aaeefe4e1) reported

    @santanderuk @santanderukhelp #Santander wky is communication and customer services at your company so bad ? 👎

  • redwharf peter davidson (@redwharf) reported

    @santanderuk undoubtedly the worst bank in the world for online chat and telephone customer support. ****** bank,****** support,****** systems!

  • JemButterfield JMB (@JemButterfield) reported

    @MirandaFrance1 @santanderuk Nope, but this was otherwise a very convincing mail as regards the wording. Except they provided a link to click on to log in...

  • GleannIucha nicola (@GleannIucha) reported

    @santanderuk would be best to remember that unless you’re loaning us something - it’s our money not yours Complaint service disgraceful - pity the fantastic branch staff whose hands are tied

  • dejambojambo Jamie (@dejambojambo) reported

    @santanderuk this service is a shambles, yet again another weekend no bank