Is Santander down in Ely, Cambridgeshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ely, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (49%)
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Website (23%)
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Transactions (12%)
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Login (10%)
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Transfer (4%)
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Withdrawals (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Mennox
(@TheRealMennox) reported
@santanderuk Not only did you put extra money in my account last week and then took it after 24 hours later, I cannot log into my banking due to this issue - although can confirm that contact payments (Apple Pay) work!
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Surj
(@SurjKhera) reported
@santanderuk Online banking is down. Businesses run on weekends too and not having access to online banking is not a good look
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Martin 父 Bubear
(@martinbubear) reported
@santanderuk have really screwed up - if you need proper IT support please get in touch. In the meantime you need to prepare to compensate customers who cannot access their money or make purchases.
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Art de Maison
(@ArtdeMaison) reported
@santanderuk @santanderukhelp nothing but cut and paste responses for hours now. Are you TRYING to be bad at customer service? Cashless society is dead, long live cash. “ThE wOrLd’S fIrSt ViRtUaL bAnK” — famous last words
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Art de Maison
(@ArtdeMaison) reported
@santanderuk @santanderhelp I visited 2 branches today to access teller services in the absence of ATM and card services. Windsor didn’t even apologise for lapse of service. Maidenhead had one person there at noon. Tellers had left as they knew outage would not be fixed by 4pm
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Al Victoria
(@Al_Victoria_) reported
@santanderuk absolutely appalling. Have left me completely it of pocket, unable to collect and pay for me new car. Can’t use my card. Stuck. Shocking. Absolutely ****.
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sarah woodhouse
(@scarysary76) reported
@santanderuk please explain why you think it’s acceptable just to keep reposting the same message. In a society where we are expected to be cashless more and more.. your support today has been appalling.
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Luke Cropley
(@LukeCropley) reported
@santanderuk Hi there my “Santander Quick balance” has stopped working for the past week any idea why this might be? This is the first time it’s happened I’ve tried reactivating it but always shows “we can’t display your quick balance right now”
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Sara Johnston
(@imcalledsara) reported
@santanderuk What's happening! Can't pay for anything online and all the website says is 'check back here for updates'. Not the most useful... #santanderdown
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Reece
(@R3eceJam3s) reported
@santanderuk Is this going to part of the outage as my card should have declined?