Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 01/02/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • antoniac08 antonia (@antoniac08) reported

    @MorganBroadcast @santanderuk @VirginActiveUK How awful, hope you’re OK and that Virgin take some responsibility asap

  • RobynsBookshelf Robyn Daniels (@RobynsBookshelf) reported

    @santanderuk We don't want you, you treat your coustomers like ****.

  • pinkhan135 Hannah Banana 🍌 (@pinkhan135) reported

    @MorganBroadcast @santanderuk what are you going to do about this? I’m a customer of yours and thinking about leaving now

  • VbBartlett Valerie Bartlett (@VbBartlett) reported

    @MorganBroadcast I’m so sorry to hear about this. What a terrible thing to go through. I hope you can get some redress through @santanderuk and the Ombudsman

  • mydogminton mydogminton 🇺🇦🦵🏳️‍🌈💉🇪🇺 (@mydogminton) reported

    @agegarton @MorganBroadcast @santanderuk Cause enough noise at the highest level and it will trickle down giving somebody (at the original customer service level) the authority to do what they should have done right from the start.

  • thejamestay James Taylor (@thejamestay) reported

    @MorganBroadcast I’m a @santanderuk @bancosantander customer. Concerned at this story in terms of the treatment of a customer and the underlying security failings…

  • GabbyGasDoc Gabby (@GabbyGasDoc) reported

    @DrLindaDykes @santanderuk Makes me grateful I rarely carry Cards on me... it's awful isn't it!

  • JessFla_ECHO Jess Flaherty (@JessFla_ECHO) reported

    @MorganBroadcast So sorry this happened to you, that’s bloody awful. Really hope @santanderuk do the decent thing - this was clearly fraud! Maybe @MartinSLewis could help you?

  • GwenM74 Gwen (@GwenM74) reported

    @MorganBroadcast I’m a @santanderuk @bancosantander customer. Concerned at this story in terms of the treatment of a customer and the underlying security failings…

  • sarah19670209 sarah (@sarah19670209) reported

    @MorganBroadcast @santanderuk @VirginActiveUK Oh my gosh, I don’t know you but this is utterly awful. I really hope you get some resolution, best wishes x