Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 01/11/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • NQrooftop NQ rooftop (@NQrooftop) reported

    @santanderuk Santander isn’t giving me confidence. Tried to transfer money to myself so blocked account. Arranged to transfer to another bank and froze my account on that day for no reason that I can understand. Spending hours on phone trying to sort it out as branch can’t help.

  • Joanneb66588158 Joanne burns (@Joanneb66588158) reported

    @santanderuk I tried to transfer money and wouldn't let me. I needed to access toaccount as was on call and needed ataxi to a vulnerable client. This did not happen and another staff member had to be called, this caused embarrassment and u lost money too as doublepay callout down 80 pounds

  • ajay_who Ajay Who (@ajay_who) reported

    @santanderuk We have a joint account with Santander. My wifes debit card expired May 2022 and no replacement received. My debit card expired yesterday June 2022 and no replacement received. No communication received either. Fantastic service???

  • JaniceFionaBell Jan Bell 🇺🇦 (@JaniceFionaBell) reported

    @santanderuk are you having issues today..I have asked to enter an OTP no to process an online shop payment and none of them work?

  • itsmezeexx Zee (@itsmezeexx) reported

    My @santanderuk online banking still isn’t working???

  • chrisymac76 chris (@chrisymac76) reported

    @santanderuk disgusting service you have the cheek to charge me fees when there is no balance on my card yet you have no 24 hour contact line so I can discuss this. Bunch of thieves! #daylight robbery!

  • BooSturgeon BooSturgeon (@BooSturgeon) reported

    @NickdMAB @santanderuk Probably looking for compensation for being unable to access accounts for a short time.

  • Brievandercamp Donna McIntyre (@Brievandercamp) reported

    @santanderuk We are still having issues .. our card was just declined in our shop which was highly embarrassing and last night our online shop declined.

  • kjok1970 Kevin O'Keefe (@kjok1970) reported

    @santanderuk I'm trying to pay my credit card bill but the payment is not going through. Is there a problem?

  • shashibhat Shashi Bhat (@shashibhat) reported

    @santanderuk is @SantanderUK12 your help handle? Impossible to get through phone. Your internet banking chat does not load. Cannot make payments from my account online or mobile. Phone agent promised call back, thats not happened. Can't access own money, help!