Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 02/01/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • coleysports88 Lisa Cole (@coleysports88) reported

    @santanderuk your phone service is shocking 2 of your busy store are closed been waiting 25 minutes joke total joke

  • torbeg13 James Richards (@torbeg13) reported

    @santanderuk your remortgage process is criminal. Not enough characters to get across how bad this has been. 3 months & £1k waiting for a fix on your error @antanddec get me out of here

  • clairepjohnston claire J (@clairepjohnston) reported

    @santanderuk 1.your complaint process is a joke. I’ve been a customer for 34 years. I recently had money taken out of my account by a hotel I stayed in over a year ago and who must have retained my details. I phoned when it was pending and notified you that it was unauthorised.

  • _vickitheviking Victoria (@_vickitheviking) reported

    Excellent customer service over at @santanderuk please thank Hajrah Turk - for her time today and the service was professional!!

  • DieselbaxiWight Joanna wight (@DieselbaxiWight) reported

    @santanderuk is online banking down please

  • a_sharma99 Ash (@a_sharma99) reported

    @santanderuk Shameless customer service and now illegally asking customers to send crypto currency’s statements. Who do you think you are? You have no right to ask customers about there investments and savings. Leaving this bank ASAP. This is why crypto thrives because banks like this exist.

  • lesleysgordon Lesley Gordon (@lesleysgordon) reported

    @santanderuk Looks like your server is down there is no access to mobile or i internet banking?

  • Chancy76 Chancy (@Chancy76) reported

    @santanderuk Get off your backsides and fix the online credit card payments error 🤬

  • bobayling Sir Barney the BT (@bobayling) reported

    @santanderuk I have been the victim of fraud by one of your account holders. I cant get to chat online because I am not an account holder. Help.please

  • johannes_totz Johannes Totz (@johannes_totz) reported

    @santanderuk your online banking website is forever a pain in my neck. An unmitigated disaster. Garbage dumpster fire. Endless amounts of javascript bloatware. Some dubious security BS. Actively fighting password manager. Poor browser compatibility.