Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 02/04/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Will_Broadfoot Will Broadfoot (@Will_Broadfoot) reported

    Despite having 70% deposit and 35 years of proven banking with them @santanderuk have refused a VERY modest mortgage. Apparently I shouldn’t have taken out a bounce-back loan. All those ads on tv about wanting to help? Just lies. #GoodbyeSantander @MartinSLewis @MoneySavingExp

  • ifarrow Ian Farrow (@ifarrow) reported

    @santanderuk please help. You have sent a dormant account notice to my deceased father. The account is due to close on 14th September. My mother is very old and unable to provide details of the account. Your automated phone line needs this information.

  • Handles_71 Gareth (@Handles_71) reported

    @ciarale01 @santanderuk @santanderukhelp That’s terrible. Please don’t be too hard on yourself, these people are very, very clever and don’t care who they hurt. You did nothing wrong. I hope you get the result you want and deserve.

  • chrisBRFCmorris Chris Morris (@chrisBRFCmorris) reported from Saint Annes on the Sea, England

    @santanderuk are the pits! Shocking, unhelpful service!! 😡#banks

  • byrnechris86 chris byrne (@byrnechris86) reported

    @santanderuk have you given up working on mortgages?

  • 22qmum M 💙 (@22qmum) reported

    @ciarale01 @santanderuk I hope they do the right thing and give you your money back @MartinSLewis any further help or advice appreciated on this online fraud that many are being tricked by ?!

  • kavango32 beetee (@kavango32) reported

    @santanderuk Trying to change my email address to receive statements, but I get the message "The contact already exists. PS_0785" and then still get emails to my old address! How do I fix this?

  • knobalob Sophie A 👸🏼 (@knobalob) reported

    Trying to get through to the fraud team at @santanderuk and it keeps hanging up… Anyone wanna help?

  • benjitweets86 Jo Benjamin (@benjitweets86) reported

    @santanderuk @santanderukhelp I spoke to your mortgage department about some correspondence sent by my conveyancer a week ago and they said they are currently dealing with correspondence from 24th June. This kind of delay doesn’t exactly say “valued customer”.

  • lesleyholmes415 Lesley Batchelor-Holmes (@lesleyholmes415) reported

    @ciarale01 @santanderuk @santanderukhelp That is awful! I hope your bank resolves it shortly. What an absolute nightmare!