Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 01/10/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • CherylM080479 Cheryl McMahon (@CherylM080479) reported

    @santanderuk Tried to book an appointment in my local branch to open an account for my son and was told there were no appointments until June!?! Absolutely shocking customer service 🙄😔🤬

  • MerryemGurler MG (@MerryemGurler) reported

    @santanderuk you close at 3pm on a weekday, not opened on a Saturday and then of top of that we can't use the ATM. I'm starting to lose my ****. So what happens now, you tell me?

  • FeralMother44 🫶🏼Sarah ‘Hope Is Everything’ Dalton🫶🏼 (@FeralMother44) reported

    @AdrianBethune @santanderuk Oh no!! Beyond frustrating - we used theHalifax’s mortgage services with no issues and moved in August - hope it can all be fixed for you xx

  • Fatmango11 Fatmango (@Fatmango11) reported

    @ABoyandastick1 @santanderuk I am in SA now on holiday Am with Starling bank and they have been brilliant No problem with anything 100% recommended

  • jellywellys99 Jan. H. T (@jellywellys99) reported

    @santanderuk hi what happened to the incentive payment to switch account I've waited over 3 months and still nothing or should I just switch back as I've been lied to??????????? How many other customer have you stolen from other banks and still not paid this incentive too?

  • _NoNahNope_ No (@_NoNahNope_) reported

    @santanderuk Just buy Bitcoin only and send it to your hard ware wallet so no one can get it and no bank can mess with it or block your account.

  • nikitacastrorjs nikitacastrorjs (@nikitacastrorjs) reported

    @santanderuk 😡😡😡 Awful service. They've blocked my account for no reason and made me spend more than 30 minutes on hold on a call without any solution. Not recommended!

  • MerryemGurler MG (@MerryemGurler) reported

    @santanderuk fix your ATM machines at Tottenham High Road branch. Seriously the customer service there is already horrendous and now all 3 ATM are down. What kind of service is this amkkkkkk

  • davidmetcalf30 David Metcalf (@davidmetcalf30) reported

    @AdrianBethune @santanderuk We also had a similar issue on our mortgage with @Santanderuk and ended up with Halifax. The trouble these days is that so much of banking is run of algorithms rather than human input - fine most of the time but doesn't allow for any common sense or perspective.

  • woolhatwoman woolhatwoman (@woolhatwoman) reported

    @WarphobblerKaz @santanderukhelp @santanderuk That's just awful xx I know Santander arse about a fair bit, OH banks with them ... but you'd think they'd get it together better than this.