Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 02/04/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Cleverdickcoffe Cleverdicks coffee (@Cleverdickcoffe) reported

    @PeterForsyth14 @VodafoneUK I am having similar problems have been asking for an email stating the problem to @santanderuk so my mortgage can move forward but a communication giant can’t email apparently

  • Everybody63 Patrick (@Everybody63) reported from Hillingdon, England

    @santanderuk hi..i'm having problems logging on to the mobile app

  • rebeksey84 Becky Brooks (@rebeksey84) reported

    @santanderuk is the app down?

  • mikesmithsax Mike Smith Sax (@mikesmithsax) reported from Southport, England

    WATCH OUT PEOPLE! I have been scammed by someone using a telephone number from @santanderuk. The bank were fast to lock my account down, but the money has gone. Now having to wait 15 days before anything can be looked into. @santanderukhelp @MartinSLewis DON’T TRUST CALLER ID!

  • mdsa92 A (@mdsa92) reported

    @santanderuk why is it borderline impossible to use your website for anything but the simplest of tasks? Constant crashing makes it impossible to do anything

  • SiBlack82 Simon Black 🇬🇧 (@SiBlack82) reported

    @santanderuk 2 factor authentication is 💩. I've changed all my online card purchases to my other debit card as yours won't let me buy anything without it, regardless of how many times I use it on any specific website. Awful idea, better security or not.

  • amytomo11 Amy cardall (@amytomo11) reported

    @santanderuk Hi, I'm just wondering if the app is currently down as well at the minute as I am unable to log onto the app and it was previously been working earlier in the day thank you

  • AskAmy_Life AskAmy.Life (@AskAmy_Life) reported

    5/ Genuinely disgusted @santanderuk Been a customer for 17 years and recommended highly in past. This is withdrawn. Don`t bank with @santanderuk

  • FallsWaimea Waimea Falls (@FallsWaimea) reported

    @notthedeadone Hi Richard. @santanderuk specialise in "catch 22" to stop you getting your own money. eg. Changed phone number "login to change it!. Just exactly how? email, PM, DM, phone all useless too. @AnaBotin

  • hallen76 Helen Allen (@hallen76) reported

    @santanderuk trying to get help from your online service about setting up a student bank account is as bad as using a chocolate kettle to boil water! Absolutely useless! Why can’t I speak to a human!