Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 02/15/2026 12:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Namecheap Namecheap.com (@Namecheap) reported

    @dileepdck @santanderuk @actionfrauduk Hello! We have suspended the abusive service.

  • TwatOfTinyTweet TwatterOfTinyTweets (@TwatOfTinyTweet) reported

    As a customer of @santanderuk I wanted to open an Acc for a non-profit. Started on 18th March. It's now 18th May and still no account set up!! Had a call to say I was going to get a call and *3* letters on how to escalate to ombudsman. Attend to the org issue! #SupportUkraine

  • MrDegannes_ Last Kxng♛ (@MrDegannes_) reported

    @santanderuk your security/fraud service is a joke! I've been on hold for over 40 minutes. Embarrassing

  • Pratjeffley Jeff Pratley (@Pratjeffley) reported

    @santanderuk can someone dm me, please? I'm a customer trying to call you, chat with you online, find an appropriate email address etc. and nothing seems to get your attention...

  • TonySim32342113 Doyle692017 (@TonySim32342113) reported

    @chrislouisIWSC @santanderuk They are terrible Chris, my advice would be to stay away from them.

  • acusworth80 andrew cusworth (@acusworth80) reported

    @santanderuk is there any way to pay off my credit card through you're mobile app from a non Santander bank account or do I have to do it through the website

  • Tim__Jackson Tim Jackson (@Tim__Jackson) reported

    @santanderuk is there a problem with the online banking server ... I can't seem to log on 🤔

  • frazzy123 FH (@frazzy123) reported

    @santanderuk @ITVTonight This is BS. I can bearly spend my money wihout the overzealous fraud detection at Santander kicking in. Yet they can make £130m of errorous payments on Christmas day. Go figure where the problem is.

  • itsstuartlane Stuart Lane (@itsstuartlane) reported

    @santanderuk disappointed by 40 minutes and counting wait for fraud department. Tried reporting online but not enough support offered. #CustomerService

  • _justemma__ emma 🌻 (@_justemma__) reported

    @santanderuk bad call! Telling a 74 year old man who doesn't understand technology that he has to go online to open an account or wait until July when you can book him in! Terrible way to treat our elderly!