Is Santander down in Ely, Cambridgeshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ely, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Huw Thomas
(@Huwthomas13) reported
@santanderuk by far worst bank out there today. Long time loyal customer and now no one will even speak to me. Avoid them or you’ll be left high and dry
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SidcupGal
(@SidcupGal) reported
Good to see customer service from @santanderuk is so good (sarcasm). Still no reply.
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¯\_(ツ)_/¯
(@kylegordon) reported
@santanderuk Why does the "Add, remove or rename an account" feature of your online banking not actually let me add an existing account? I have current accounts and a mortgage with you, and only the current accounts are listed. It's impossible to find or add my mortgage.
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Steven Wade
(@familylawspec) reported
@santanderuk you're blocking payments to @zapier again. I raised this last time & was told this was an issue with 3d authentication as a result of new regulation. Can I suggest you speak to each other to resolve this issue that will be affecting thousands of UK businesses?
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Brian
(@bmpmcgirr) reported
@Miffy45 @santanderuk Its horrendous especially for Business customers, machine was out of service and the ladies at the counter refused to deposit my cheque as all business banking is to be done at machine only, stupidest thing ever.
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Dan Worth
(@DanWorth) reported
The @santanderuk cycle app has been broken for entering card details for about two months. Told @TfL and there are numerous complaints on social media but still broken. Another boost for the electric scooters and bikes.
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uwantfries
(@uwantfries) reported
@santanderuk Is something fundamentally broken right now. No access to app or website and no-one answering the phones?
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JohnBoyle
(@ErichtJohn) reported
@santanderuk locked out of account (for no good reason) whilst making critical transaction. 45 mins of 'I'm very sorry to keep you waiting...' Need to leave to make daily call with parents. Dreadful service - will be filing a complaint. Critical transaction has failed.
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Lola Ray
(@LolaRay455) reported
@ErichtJohn @santanderuk I had similar issue but the support service wasn't helpful not until I was referred to coderjeni_dev on Instagram. She is helpful
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TwatterOfTinyTweets
(@TwatOfTinyTweet) reported
As a customer of @santanderuk I wanted to open an Acc for a non-profit. Started on 18th March. It's now 18th May and still no account set up!! Had a call to say I was going to get a call and *3* letters on how to escalate to ombudsman. Attend to the org issue! #SupportUkraine