Santander down? Current status and problems in Ely, Cambridgeshire, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Gubba (@MattGubba) reported 8 minutes ago

  @santanderuk not being funny guys, but if you're going to close your high street branches at the ridiculous time of 2pm on a weekday, don't advertise you have external machines that can be used to pay in money when they are out of service. What an absolute waste of an hour.

• 
  Hodgkins (@hodgkins_l) reported 12 minutes ago

  Anyone else had problems trying to access their @santanderuk bank account today? 'Santander online isn't available at the moment. We're working to fix the problem as soon as possible'. SIGN OF THINGS TO COME?

• 
  Rachel Douglas (@RDouglas18) reported 13 minutes ago

  Absolutely ragin’ at the lack of support from @cheshirepolice and @santanderuk regarding my case of fraud. The police literally won’t speak to me, and the bank won’t explain why they won’t help me. Complaint against the bank did me no good. Now to complain about the police.

• 
  Geraldine Ellis (@GeraldineEllis) reported 20 minutes ago

  @santanderuk Please tell me how I get help for an elderly friend who thinks she has been scammed, but now does not know if she is talking to you or the scammer. She is so worried.

• 
  Lorna Blackburn (@lornablackburn) reported 23 minutes ago

  @santanderuk Would you tweet the same if this was me, a Santander customer for over 25 years .... hmmmm 🤔 I doubt it. Most likely my family would be asked to pay back my overdraft, with interest of course!. Not that they would mind, as obviously you do have Ant and Dec as dependents 👶👶

• 
  Weeps4Wildlife (@Biospine) reported 28 minutes ago

  @santanderuk Disgusted with Customer Service, now rethinking relationship with you, booked a phone consult regarding investment of large sum, 2 days later..still nothing, no contact...money will go in another bank, now looking at accounts/mortgage elsewhere too...lost all trust

• 
  Louisee (@louiseehudson) reported 29 minutes ago

  Mega disappointed with the service from @santanderukhelp @santanderuk 💀💀💀 all weekend for a call back and still nothing, crazy customer service 🥲

• 
  Mohammed Abass (@mohammedabass42) reported 30 minutes ago

  @santanderuk not very happy with the response from mortgage services..been a customer of Santander for over 15 years but you are no longer reasonable or fair..your more interested in getting more richer daily by charging more interest..when others less fortunate are struggling!

• 
  James Kirrane (@JESKirrane) reported 31 minutes ago

  @WhichUK @santanderuk @RoyalMail Scam alert. Santander is a **** bank.

• 
  victoria (@VicsterLS) reported 31 minutes ago

  @santanderuk - hi, I am a customer, I want to open a 123 mini account for my 14 year old daughter, but, there seems to be something wrong with the online application - it keeps on circling back to the home page, rather than the application page