Is Santander down in Ely, Cambridgeshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ely, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (47%)
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Login (21%)
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Website (16%)
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Transactions (11%)
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Withdrawals (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Horace
(@ProperMyGander) reported
@santanderuk So what was the technical issue, or are you not going to give any sort of detailed explanation? Take a look at how well Twitter handled their major security issue last year. They don't treat customers like idiots and fully explained what had happened & why it won't happen again.
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mpw
(@mpw_) reported
@Andrew_Cleave @cassyjsy @santanderuk Okay, weird it doesn't appear when I search and I've seen no site notices (and I pass several times a day)
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Ian Bean
(@beanyman82) reported
@santanderuk @santanderukhelp disappointed not to have received a response to my earlier tweet. Terrible customer service.
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Daniel Sayers
(@djsayers01) reported
@santanderuk still having issues with the app, says server not responding, is there still work ongoing?@santanderukhelp
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Sinclair
(@SimmySinclair) reported
@santanderuk trying to use the online chat service to make a complaint about my experiences yesterday as your phones lines are all busy. But there is no way to complain online 🙄
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Gary Stanley
(@GaryStanley9) reported
@santanderuk problems with the mobile app? Getting a session timeout & server not responding message immediately on opening the app?
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mpw
(@mpw_) reported
@Andrew_Cleave @cassyjsy @santanderuk 1/ I, stupidly, was searching by the address correctly entered! I see the Planning Dept. Civil Servants have entered the address to make it harder to find. Noted that they're playing the 'pandemic' card, as a reason to keep what has been accepted as inappropriate for the site
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Bitcoin Joker
(@CryptoBitcoinM3) reported
@santanderuk Still not working for me.
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Jamie Northrop
(@Jamien83) reported
@santanderuk @santanderukhelp Are you having online banking problems again? I can't log on online and error says details are wrong but they aren't. I've also ben locked out of the app for the same reason!
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Rlszer
(@langleyronald7) reported
@santanderuk this is the most appropriate quote I've seen, based on yesterdays poor system 'glitch/upgrade' - "This is unforgivable. I work in IT, I know about systems, I know about backups and upgrades. To have this happen, I would get the sack if it happened in my job."