Santander

Is Santander down in Ely, Cambridgeshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Ely, Cambridgeshire, England 02/25/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (12%)

    Transactions (12%)

  3. Website (12%)

    Website (12%)

  4. Login (12%)

    Login (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RlCapture RL Capture (@RlCapture) reported

    @santanderuk can you please first unlock my account which has taken almost 3 days !! 2nd I was promised my direct debits would go out as normal , which I’d not the case! Please fix ! I will be considering moving to another bank after this lack of customer care 😐

  • Sihow678 Simon Howarth (@Sihow678) reported

    @larahopwood @santanderuk I came on here to mention the same thing. Won't let me log in at all on desktop version either 🙄 I smell bullshit

  • GetMuscularEdge Alex Delarge (@GetMuscularEdge) reported

    @santanderuk Guys. ITS STILL BROKEN. FIX. IT.

  • langleyronald7 Rlszer (@langleyronald7) reported

    @santanderuk this is the most appropriate quote I've seen, based on yesterdays poor system 'glitch/upgrade' - "This is unforgivable. I work in IT, I know about systems, I know about backups and upgrades. To have this happen, I would get the sack if it happened in my job."

  • gssnutrition It's only my opinion #Peace #Love & #Equality (@gssnutrition) reported

    @santanderuk I still can't access my bank account via the Santander mobile app. When will it be back online?

  • cleistro Jana Hrickova (@cleistro) reported

    @santanderuk The app is not working.. Message ooops something went wrong is still there.

  • JoHartley3 Jo Hartley 🍓 (@JoHartley3) reported

    @santanderuk @santanderuk you’ve said all is back to normal but I still cannot access the app!

  • VimalKMistry76 V Mistry (@VimalKMistry76) reported

    @santanderuk You shouldn’t be sorry that Santander service wasn’t available. The staff worked to complete their duty. #doinggreatjob #hatsoff #Santander

  • GMWritesHorror 𝕲.𝕸. 𝕲𝖗𝖎𝖋𝖋𝖎𝖓 (@GMWritesHorror) reported

    @santanderuk No it's not. It is down again.

  • Shackviral 📣 Jon Shackleton #meritocracy #GTTO (@Shackviral) reported

    @Clippz @santanderuk is still down could this be the end? They should of used the blockchain the most secure software on the planet. Instead they are stuck in a time capsule. Millions of people can’t access their finances #Santander