Is Santander down in Ely, Cambridgeshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ely, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (50%)
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Website (23%)
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Login (12%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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claire gander
(@clairegander53) reported
@santanderuk Yo santander. Someone's used my card after everyone's gone home. What am I supposed to do? Your website says open 24/7 and its clearly not. So fraudsters can take note....use people's card after 6pm there's nothing anyone can do about it.
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City Girl Fitness
(@citygrlfitness) reported
Always amazed by @santanderuk and their capacity for appalling customer service
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Adrian J
(@Adrian_J_S) reported
@chickenruby @santanderuk Mine wasn’t a scam but over paid my gas & electric account by £4600 by mistake. Took 3 weeks to get it back and the bank didn’t want to help nor did the energy company until threatened with legal action
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TwitTwoToo
(@TwitTwoToo) reported
@santanderuk Now been waiting for one week to resolve a login issue. No access to my account since Friday, that’s 6 days. Have spent 3.5 hours on the phone with 8 of your staff and am locked out of all transactions. Your service and duty of care to this customer is appalling.
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Chas Cowell
(@ChasCowell) reported
@santanderuk absolutely disgraceful and disgusting customer service (Newtownards) 2 months for an appointment for my grandson to open his own bank account 🤬🤬🤬 Well you not gaining a customer but losing two long standing Abbey customers and a potential new customer disgraceful
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Vanessa Tsu
(@vanessa_tsu) reported
@santanderuk hi, when will the app be up and running again? Haven't been able to log in all day - server timed out.
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Lauren Beaumont
(@drumchick90) reported
@santanderuk is there a problem with your website? I’m trying to use the website to do something and it keeps kicking me out while I’m using it on my phone. Tried using it on both Google Chrome & Safari.
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Ian Middleton 🇺🇦 🍃💚🍃
(@IanMiddletonX) reported
More banking shenanigans this time with @santanderuk who have a daily online transfer limit but block payments before you get anywhere near it. Then after verifying everything with them they continue to block payments & even their own staff can't action the transfer! Ludicrous!
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Stuart stafford
(@stu_stafford) reported
@monzo your customer service is awful. 3 hours now sat in a car dealership waiting for you to increase my card payment limit. Being fobbed off with generic answers. @santanderuk can I come back please?
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Jooli Atkins
(@Change2Thrive) reported
@santanderuk fraud line is dreadful. Numbers on the website are wrong (closed contact centre followed by a changed number). Finally connects and rings out for more than 20 mins before I give up. No wonder fraudsters win.