Santander down? Current status and problems in Downpatrick, Northern Ireland

Problems in the last 24 hours in Downpatrick, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Downpatrick, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jobby Graham (@jonaterro) reported 2 minutes ago

  @santanderuk on hold again for 40 mins to be told a different version of the same thing and that the dept that I need to help me ie closed till 9. Almost a month now with no access to my accounts online..never had this much hassle for something so simple

• 
  Gabrielle Van der Velde (@mumsonamission2) reported 4 minutes ago

  @santanderukhelp @santanderuk you have totally failed in your customer service - so now you want to triple my mortgage payment because you didn't action a request made on September 13th - shame on you

• 
  John the ... (@Johnh1971) reported 4 minutes ago

  @santanderuk I’ve had a problem paying in to one of you atm and am out of pocket, tried the no on machine but been on hold well over an hour, please can you help

• 
  The Beer Critic (@beercriticdude) reported 9 minutes ago

  @santanderuk why do you call someone leave them on hold for 40 mins and then cut them off. Then ask to be called yourself and then fail to answer the phone kept on hold! Apparently it’s the fraud line as well - been over an hour now - shocking service!

• 
  To the right 🇬🇧 🇬🇧 🇬🇧 (@Matandtired) reported 9 minutes ago

  @santanderuk Chat facility doesn’t work, says it will pass to an agent and nothing happens. Shocking service

• 
  Tom Boyles (@TomBoylesID) reported 12 minutes ago

  @santanderuk resorting to Twitter because your website and chatbot are so terrible. I just want to find out my Mortgage account number and get a statement. Chatbot useless, online banking wants an account number!!!!! Do you really want people to Tweet their frustrations?

• 
  Arron Stobbs (@ArronStobbs) reported 12 minutes ago

  @SamTwits @santanderuk 2hrs wait are you sure it wasn't the uk @child-maintenance service, their times are around the same

• 
  Sally Henderson (@SallyKHenderson) reported 12 minutes ago

  @santanderuk I’ve been your loyal customer for decades, business and personal, yet I’ve been on hold 3 times now for over 30 mins each time to try to speak to you about my money and never been able to get through. Not good enough! #timeforanewbank?

• 
  Gillian Hill (@Gill_WWA) reported 13 minutes ago

  @Foxymush @santanderukhelp Nope my friend it is normal crap @santanderuk service. They’ll cut you off shortly.

• 
  Sir Miss Spoke (@harduphall) reported 13 minutes ago

  Why does it cost so much in time and money to get really poor customer service in this country? I spent over one hour on phone and still my problem is not resolved and I have to write yet another letter. @santanderuk