Santander status: access issues and outage reports

Problems in the last 24 hours in Downpatrick, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Downpatrick, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sorare Rhino (@FifaThing) reported 7 minutes ago

  @santanderuk So I speak to the team who deals with disputing and issues with transactions and they say 'meh nothing we can do' I speak to the fraud team and they say 'meh nothing we can do' even though I paid for a product that I didn't get! Your main concern was for a big company not me

• 
  julie (@juliebalfo) reported 8 minutes ago

  @santanderuk Terrible service. Needed bank statement - waited 10 days -still nothing. Went into branch and unbelievably they can’t print one! Do not go paperless as this lot are never going to give you a hard copy should you need it for anything!

• 
  Laura odell (@lauraodell13) reported 11 minutes ago

  @santanderuk I have tried phoning and have sent a few emails and still no response. Please please can someone give me a message. My account is locked and I need to be able to access it asap

• 
  Steve Scrase (@StevenScrase) reported 11 minutes ago

  @DrChrisParry @santanderuk I left them over a year ago now and joined NationWide. Santander are a joke and their staff become derogatory even when you point their errors out or even if you need the slightest bit of help.

• 
  Pughy (@Pughy29) reported 13 minutes ago

  @dazzgedd73 @santanderuk We've been with them since the Abbey National days too and unfortunately I have to agree with the poor service. Currently trying to move an ISA which should be easy. Customer service has been dreadful

• 
  Sohail (@sohailnaeem2) reported 16 minutes ago

  @santanderukhelp @santanderuk I went to Santander high street branch and the customer service person said the only proof of ID accepted is passport or driving licence. Santander is excluding a section of community who do not fly and do not drive. Many pensioners & neurodiversed!

• 
  Sorare Rhino (@FifaThing) reported 16 minutes ago

  Update day 7 @santanderuk have proved they are a joke of a bank and allowed a company @AirFranceUK @airfrance to take money out of my account for a service (flights)not provide any flights or confirmation regarding flights but because its not the banks money they are ok with it

• 
  Sarah Louisa Collins (@SarahLouisaColl) reported 17 minutes ago

  @HWarlow @santanderuk How awful Helen!

• 
  rhoda roberts (@adhorstrebor) reported 20 minutes ago

  Was told by @santanderuk that they have age discrimination and disability discrimination policy, just not on their website!! Disgusting how those who cant or dont want to use technology are being treated by these banks. Fully intend to take @santanderuk to ombudsmen #agediscrim.

• 
  Marion (@rockchick4316) reported 26 minutes ago

  @santanderuk stop sending emails about using my overdraft when the reason it happened is because you stopped sending texts to say I was nearing it. I received no notification you were doing this. Surely you’ve noticed I only pay bills from them, useless bank with no cust service