Santander

Is Santander down in Dover, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dover, Kent, England 09/18/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Website (21%)

    Website (21%)

  4. Login (18%)

    Login (18%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • siany_d Siâny D (@siany_d) reported

    @NoHopeOfDebate @PostOffice @santanderuk We've had so many issues with our customers depositing chqs into them, santander seem to be clueless about correct procedure, but chqs seem to miraculously turn up once customer has enquired inspite of santander claiming theres no record

  • scott_newbon Scott (@scott_newbon) reported

    @santanderuk for the love of god would is anyone in this outfit able to respond to emails, chat or phone calls😡 4 days and no help what so ever NEVER AGAIN WILL I USE YOU !!!

  • emmaabb emma abbondante (@emmaabb) reported

    @santanderuk been on hold to customer service for over half hour now, anyone working?

  • NoHopeOfDebate Where is the country heading. (@NoHopeOfDebate) reported

    Absolutely shocking service from @PostOffice & @santanderuk. You adapt your life to suit the changes the banking industry makes and use the post office to post a cheque into my account. It never arrives (Day 7) I politely ask the post office for advice and get told

  • RyanMJeffreys1 Ryan (@RyanMJeffreys1) reported

    @santanderukhelp @santanderuk can you confirm is 0808 280 2007 is legitimate number from your organisation? I've seen numerous things this afternoon claiming this is a scam call pretending from the Fraud department, yet is a different number from what's listed on your website.

  • Blaiise1 Blaise™🇮🇹🇳🇬 (@Blaiise1) reported from Westhoughton, England

    @santanderuk our accents are all different and we can't sound like the automated voice in the telephone banking service. If you were going to use customers voice as passwords, you should have made provisions for various accents in a diversified UK.

  • YourStylist Martine Alexander (@YourStylist) reported

    My god … how hard is it to get thru to someone at @santanderuk ??? One hour so far and an hour this morning and I’ve not spoken to a soul yet!!! Absolutely awful!! @santanderukhelp

  • LozFox1 Lorraine Fox (@LozFox1) reported from Sheffield, England

    Why can I not get into my online banking app @santanderuk it just keeps freezing on the login page after I enter my pin. There doesn’t appear to be any way to close down or log out!

  • nancymay21 Nancy Lewis (@nancymay21) reported

    @santanderuk My husband has been on the phone trying to get through to the fraud line since 1pm this afternoon. Your service is a joke. When this has been resolved I will withdrawing all our money. And banking elsewhere. 😡😡

  • DaveyAutos Davey🇬🇧🇺🇦 (@DaveyAutos) reported

    @santanderuk I had a customer drop his Santander debit card at my work today. I don’t have an address for him, I rang Santander but as it’s automated there wasn’t the option for the system to understand why I was ringing. What do I do now?