Santander

Is Santander down in Dover, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dover, Kent, England 03/13/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (11%)

    Login (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahwebster13 Sarah Webster Chartered MCIPD (@sarahwebster13) reported

    @santanderuk trying to get through to you on phone, impossible and my query can’t be dealt with online, really frustrated…

  • Markybhoy68 Mark McLean (@Markybhoy68) reported

    Absolutely shocking customer service from @santanderuk . Two calls, waited 20 mins each to be directed to a phone that simply rang out! Thank god I’m not a vulnerable customer! 27 years a customer but off to a new provider tomorrow!

  • Eibhilinho Eibhilinho (@Eibhilinho) reported

    @Foster0515 @santanderuk Workedf for them and was forced to bank with them. They're truly awful mate... 1st thing I did when I left was switch account. I've nothing but good experiences with @AskNationwide since.

  • RolyVieites Roly (@RolyVieites) reported

    @santanderuk really poor assitance service.trying to check my online account and theres no way.upset

  • ClaireN24742145 Claire Nicholls (@ClaireN24742145) reported

    @santanderuk I’ve tried to phone several times and I’ve tried the chat function on your website and still can’t get an answer …. How do I get to speak to someone?! Getting desperate here … Not good!!!!

  • edwoodeditor Ed Wood (@edwoodeditor) reported

    @santanderuk You absolutely have to get rid of #enactconveyancing, who have royally screwed up our mortgage and are impossible to get hold of. Check the hashtag - it's an incredibly poor look.

  • davemihad Tommy Cleverly (@davemihad) reported

    @santanderuk I need to make a complaint. Worst service I have received

  • ImmyKaur Imandeep Kaur (@ImmyKaur) reported

    Having the most terrible experience with @santanderuk, anyone know anyone in the business who cares and has authority enough to help.

  • Scotthansekow Scott Hansekowitsch (@Scotthansekow) reported

    @santanderuk has something gone done, none of my cards working ???

  • MAK805 MK (@MAK805) reported

    @santanderuk Appalling customer service. Ask me to call a number saying its staffed 24/7. On line for 30mins and then told noone can pick up. Call the same number again. What is going on??