Is Santander down in Dover, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Dover, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (13%)
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Website (12%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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SkepticalClassics
(@MahlerRehab) reported
Sick and tired of banks being basically inaccessible to elderly people like my Mum and Dad. Mum had to put the phone down on a representative of @santanderuk who couldn’t help her get a new PIN number. @TheFCA this is discriminatory & not good enough.
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clare l
(@1cymruambyth2) reported
@santanderuk been trying to phone the fraud team all day, nobody available to take my call, pretty poor customer service.
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a13xyZZZ
(@a13xyZZZ) reported
@santanderuk really poor customer experience today… asked to go into branch to get my account unlocked, after trying on the phone, then i sit here for 30 minutes waiting for your colleague (she’s great) to get on the phone… shocking. #customerservice
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Ryan Boothroyd
(@ryanpboothroyd) reported
@santanderuk your mobile app is telling me the details on my debit card do not match yet they're right and now my access is blocked. What a s**t sitch.
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Sadie Belle 🎗
(@SadieNBelle) reported
hey @santanderuk can you fix the ******* online banking. every time i log on to do a bank transfer, it sends me back to log in AGAIN. i have to log into the website at least 5 ******* times before it even lets me do anything
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Amy Kennedy
(@amesken) reported
@santanderuk I’ve reported fraudulent transactions on our acc. today, but trying to rack my brains how/why? And mayb a bit crazy but they were done on Monday, was it anything to do with Fbook, Insta & WA going down? Did fraudsters take advantage? B interesting if any1 else same?
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KEVIN FITZMAURICE-BROWN
(@KFBPHOTO) reported
@santanderuk Then as a bank you should employ more people to answer customer needs ! Don't blame the customers.
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Ginge Haynes
(@GingeHaynes) reported
Dear @HSBC_UK Any plans to support @Garmin pay? I've seen requests from 2 years ago asking, so wondering if it's ever gonna happen? If not, @santanderuk do? Thanks
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Darren Roseveare
(@dazarose07) reported
@santanderuk @santanderukhelp seriously guys I have had a suspected fraudulent payment leave my bank account, now on hold for 30 mins!!! Normal service, acceptable service???
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SophieMayAmy
(@SophieMaaayAmy) reported
@santanderuk I can’t seem to make any online transactions - they keep saying failed as soon as I try to pay. Is this a problem with my bank or a problem with Santander in general?