Is Santander down in Dover, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Dover, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Transactions (10%)
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Login (10%)
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Transfer (3%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sheila kirkby
(@kirkbysheila28) reported
@santanderuk is there a problem with the app because Face ID isn’t recognising me and when I type in my pin nothing happens?
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Kerrie Reid
(@MrsReidteaches) reported
@santanderuk words can not epress how angry I am with your service. How dare you c**k up and hold my money hostage. I am livid.
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Lukey P
(@lpimages_luke) reported
@santanderuk You have notified my you are closing my business account without giving any reason, when I called and requested to keep ot open until the new financial year (as I have invoices pending) The op just repeated the date it will be closed! Awful customer service!
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James O'connor
(@jamesoconnor74) reported
@santanderuk your customer@service is shocking. My wife has been locked out of her account 4 times this week. Trying to take out savings. We promised transfer would be completed by yesterday afternoon and still nothing. This account will be@closed when money is transferred.
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alison m
(@aj1_uk) reported
Spent a long time today supporting dad opening accounts on @Nationwide online banking. Their platform is awful, as bad as @santanderuk . Not intuitive at all, customer journey clunky, and changes not real time. he’d already wasted 2 hours trying to sort it on his own
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Jimbosheps32
(@Jimbosheps32) reported
@santanderuk is your mobile banking app not working
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Siobhan Rose
(@siobhanroses1) reported
@santanderuk I’m at my wits end with your technical support desk. A transation was sent to the ‘back office’ 7days ago for a 48hour investigation. Since then I’ve travelled to a branch made lots of phone calls and I still am locked out of my accounts. #CustomerService #terrible
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Suzanne
(@Suzanne36833894) reported
@pervlens @MetroBank_Help @santanderuk Omg I wouldn’t the app for metro bank regularly goes down and there is no access to anything! It was fine for years but the last few months have been shocking
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she/her/lass
(@maurastierney) reported
@santanderuk is your app down? It keeps saying I have to be logged out in 30 seconds for security reasons
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Zoe Skivington
(@Zoe_Skivington) reported
@santanderuk I think you seriously need to look at your accessibility in relation to your support services. Your chat bot is horrendous. Where’s the email option for support like any other company! 😡