Santander

Is Santander down in Dover, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dover, Kent, England 01/14/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • janelanario jlan (@janelanario) reported

    @santanderuk do you care about customer service any more? Waiting in a queue for your hidden counters to simply pay in a cheque as machines don’t work. At least 4 ‘greeting’ staff floating around doing nothing. 2 people serving at counter. Baffling

  • rocku_dj2000 Ankit Prakash (@rocku_dj2000) reported

    @santanderuk my wife's account was closed without any phone or email intimation. We are currently not in UK (and hence couldnt receive post) but she had all her savings in that account. Please sort this out for us. We cannot call on customer service as we are out of the country.

  • MARGARE70043544 MARGARET KEANE (@MARGARE70043544) reported

    @santanderuk Re last tweet Because of the appalling service I now want to close the account they initially opened but can’t! Can’t speak to anyone because I haven’t got an online ID because I haven’t reached that stage. All I wanted was to transfer an existing ISA.

  • Graham_________ Graham Parker (@Graham_________) reported

    @santanderuk Hi, where have you hidden the red "Chat" button on your website?

  • vespa2222 Ilikefilmme (@vespa2222) reported

    @santanderuk Hi is there an issue with sending out bank statements. Told three times to wait then it was raised & it still has not arrived.

  • manzanotti Paul Manzotti mastodonapp.uk/@manzo (@manzanotti) reported

    Like any good developer though, I'm not deterred by this. @santanderuk bikes have a website, right? I bet I can enter my card details there, and my phone browser will auto-fill my card details. Genius! Off to their site I go...

  • LeeCSanderson Lee Sanderson (@LeeCSanderson) reported

    At @santanderuk, do you have a banking issue? We are concerned, we have a lot of money trapped and haven't been able to withdraw for 2 weeks to our own account somewhere else? Is there an issue people should be aware of?

  • AggressionFree Free Ukraine from Aggression (@AggressionFree) reported

    1/3 1/2 @santanderuk Feel rather let down with you guys today, Was paying my monthly bills when doing my CC got message saying "been a problem not you but on our side" Cool I thought maybe few hours will all work. It didn't so went to manual payment via phone # then told card

  • a405smith Alison Smith (@a405smith) reported

    @santanderuk thank you to the lady in customer services who resolved my issue from her branch in Stranraer. Great service

  • LulliSlap straighttothegulag (@LulliSlap) reported

    So I made a atm dispute with @santanderuk and I was told I will get my money within two days it’s been two days now absolute waste of time service