Santander

Is Santander down in Dover, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dover, Kent, England 01/28/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ChantellePende4 Chantelle Pendergast (@ChantellePende4) reported

    @santanderuk I've been a customer for years. My eldest daughter needed to open a bank account, I automatically said she should open an account with you too. I was with my daughter during the appointment where her account was opened. Somehow, her details were added to my account..

  • ElimDroflem Corey (@ElimDroflem) reported

    @mdudas @santanderuk They have absolutely no issue with depositing your fiat from exchanges in their accounts though 🙃

  • tinydancer1287 Shell (@tinydancer1287) reported

    @santanderuk your OTP process is down and has been for hours. No texts are being received (was working last night)

  • JamieWa45182290 Jamie (@JamieWa45182290) reported

    @CKablooie @firstdirect @santanderuk santander are ****. app works like it was made by a GCSE IT class.

  • Footsie31 Footsie3 (@Footsie31) reported

    @santanderuk on hold now for 2 hrs. Spoke to someone briefly and put back on hold. I have now been on hold for over 6 hrs in 2.5 weeks and problem still unresolved despite your complaints department writing to me to say it was. Utterly unbelievable.

  • arnab621 Arnab Dutta (@arnab621) reported

    @santanderuk I've been waiting for more than a month to hear back on my credit card application. I've called customer support almost 10 times but no luck. I have proof of royal mail delivering requested id documents more than 10 working days ago. Pls help.

  • sarahjvirgo Sarah Virgo (@sarahjvirgo) reported

    @santanderuk utterly abysmal service. Despite physically handing over 3 forms of identity in a branch over a week ago & posting copies 3 weeks ago, my credit card application is expired and has left a mark on my file. I'd call to complain but last time i did i was cut offr

  • garrick_baker7 Garrick (@garrick_baker7) reported

    @andymcf @santanderuk They won't at all. You should quickly reach out to tariq_cyber to help you recover your funds if not it will be forever

  • RevJohnBav John Bavington (@RevJohnBav) reported

    I am not very happy that my card was declined today. There was a security issue this morning and @santanderuk rang me to check, but then kept me hanging on the line for ages so I hung up. Now my card won't work. Very frustrating.

  • MrTattieLover Mr Potato Lover (@MrTattieLover) reported

    @StarlingBank any plans to block/limit crypto exchanges? @santanderuk have and I’m looking to move to a more forward thinking bank