Is Santander down in Dover, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Dover, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (11%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jacquie
(@Jacquieh72) reported
@MorganBroadcast @santanderuk are a disgrace. I bank with @HalifaxBank and they are ON THE BALL with any potentially fraudulent activity. I'm so sorry your bank are not taking responsibility for this ****.
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Martin Farley🔰💚
(@martin_farley) reported
@santanderuk have rejected the request to switch, saying my account is blocked. They finally answered their phone and (after 40 mins on the call) said they’d unblocked it. But bank card still not working. I feel like my account is being held hostage Avoid Santander if you can
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Livvy
(@livvythepink) reported
@ashleyfryer @santanderuk @VirginActiveUK Agreed! Horrifying. The fact that Santander's app gives access to the PIN too seems particularly unwise.
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Rav B
(@ravisinghbeghal) reported
@santanderuk why is it taking soo long to get through to yourselves . Worst customer service ever. Even no one on the online chat service
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Amateur human
(@djStreethawk) reported
@MorganBroadcast **** @santanderuk this is a terrible example of customer support and lax fraud detection. They've been on the downhill since A&L got bought, tragic as they'd been really good to us. I'm closing those accounts now, I'm finished with them.
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Sabin
(@Sabin68635299) reported
@santanderuk over 1h Phone call Waiting to pay a settlement figure, still no answer. Trying to pay online - doesn’t work. Waiting for over 30 min on website live chat, still waiting. The CHAPS details your provided are not recognised by the bank. This is absolutely insane!
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David P
(@Torque_is_Cheap) reported
@MorganBroadcast @santanderuk @VirginActiveUK This is absolutely disgusting. I'm so sorry for your distress. But i am not surprised. It seems that everyone in UK customer facing roles just don't bother doing their job anymore. And their managers likewise. Take them to claims court.
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𝐇𝐚𝐫𝐫𝐲 𝐉𝐚𝐦𝐞𝐬 🇺🇦🏴🇩🇪🇪🇺📚
(@HarryJamesBooks) reported
@santanderuk How about you set up an email enquiry line for people stuck using your sh!t service from abroad? I've now been on the mobile at nearly €1@ a minute for half an hour trying to speak to one of your idiots because your systems in Germany don't work
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Moneytrainers - An Adviser in Recovery
(@Moneytrainers) reported
@MoorgateMermaid @santanderuk @MorganBroadcast There more I read the article there more it seemed like an inside job with access to images and such. Big flaw in the systems, not helped by data protection regulations and policing that is off doing other things. I assume this was the Kent Online story from Monday?
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Malcolm Martin
(@MKMCrofton) reported
@MorganBroadcast I'm a @santanderuk customer and this morning received an email suggesting I download their app for my mobile. After reading the replies to this thread - no way.