Is Santander down in Dover, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Dover, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Peter GØTLU
(@G0TLU) reported
@santanderuk I do like to be helpful, but is it relevant to send me a customer experience survey when I've just popped into the branch to use the ATM if the outside one is in use? No problem with doing a survey when I have interacted with the staff.
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UnicornBellyButton
(@AvonSkela) reported
@santanderuk Just a reminder that after 11 messages still nobody has come back to me the reasons why you decrease an overdraft of 10 years + customer for being overdrafted a few months during Covid. #banksthatdontcare
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Neil Parrock
(@fatRicky_Martin) reported
@santanderuk @santanderukhelp @santanderukbiz Thanks for not embracing technology and creating a system where I can’t do anything with my money. I’m working offshore and have no cell signal so can’t receive OTP. Move out of the dark ages and use Authenticator or something else.
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Raji Akinola
(@rakinola) reported
@santanderuk Every month I transferred money £s to my web saver account from Saudi salary account as usual. Yesterday I sent £10k and up till now it is not reflected in my account. Can someone help complete the transaction coz I need to pay my bills including mortgage, etc.
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Nigel Ayers
(@61npa) reported
@santanderuk I closed my student account with you end Jul21. Subsequent 3 x National Lottery wins have been notified to me, with payments sent to you I understand. 11Aug 8.10, 14Aug 12.90, 18Aug 3.20. I have spoken to National Lottery. These payments haven't been returned. Help!
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Derek O’Riordan
(@CoachCurious) reported
@santanderukhelp / @santanderuk are perhaps the most incompetent, incoherent, inconsistent and infuriating bank to deal with! The "Customer Service" department is need of a rebrand to "Customers Severed"
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wigmore-welsh 💙#FBPE #FBPPR
(@wigmore_welsh) reported
Urrgghh 59 minutes on the phone to @santanderuk who are unable to send out an expenses PDF either via post or email, or have a copy to read online. It would appear I am FORCED to complete online Useless, a high % of the clients I manage would find that impossible
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Helen Langan
(@helen_langan) reported
@santanderuk Trying to solve an urgent problem and your web site chat is useless, no way to speak to anyone central or at branch, appalling service! People need to be able to speak to humans all issues don’t fit into an AI algorithm. Can someone DM with a contact number thanks.
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Sahid Ahmed
(@sahidahmed79) reported
@santanderuk hello, I’ve set up future date payment via online banking but I need this cancelled. But your customer services advised future payment cannot be stopped but you will need to contact the retailer. But the retailer never picks up their phone. Unhappy bank cannot help!
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Miss R
(@MissR_Y5) reported
@santanderuk I’ve been receiving the previous occupier’s bank statements for the last year and writing ‘not known at this address’ and sending back hasn’t worked. Can you help?