Santander

Is Santander down in Dover, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dover, Kent, England 12/25/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Huwthomas13 Huw Thomas (@Huwthomas13) reported

    @santanderuk by far worst bank out there today. Long time loyal customer and now no one will even speak to me. Avoid them or you’ll be left high and dry

  • SidcupGal SidcupGal (@SidcupGal) reported

    Good to see customer service from @santanderuk is so good (sarcasm). Still no reply.

  • Alib958 Alibee (@Alib958) reported

    @santanderukhelp @santanderuk 9 days into my account being blocked, tons of emails and phone calls made, Santander still won’t help. Is this how you treat your customers??

  • TonySim32342113 Doyle692017 (@TonySim32342113) reported

    @chrislouisIWSC @santanderuk They are terrible Chris, my advice would be to stay away from them.

  • ClaraHa24405597 Clara Hayes2. #Deepwoke #FBPE #FBPPR #WATO 💙 (@ClaraHa24405597) reported

    @wigmore_welsh @santanderuk Very sorry you’ve been low. Did the painting help at all ? X

  • Hengen96 Henry Donald (@Hengen96) reported

    @santanderuk Why does it take >4 weeks to convert from a simple current account to a Student account for a customer of >5 years standing? Please help

  • Hengen96 Henry Donald (@Hengen96) reported

    @santanderuk Why does it take >4 weeks to open a student account for customer with >5years loyalty?

  • familylawspec Steven Wade (@familylawspec) reported

    @santanderuk you're blocking payments to @zapier again. I raised this last time & was told this was an issue with 3d authentication as a result of new regulation. Can I suggest you speak to each other to resolve this issue that will be affecting thousands of UK businesses?

  • Ben_Greenwood Ben Greenwood #heartunions (@Ben_Greenwood) reported

    It's been two years and my wife has yet to get her refund from the holiday she booked with Truly Travel. No-one seems to be helping us. We keep getting passed pillar to post. Please help @santanderuk @ATOLprotected @UK_CAA Not sure the Travel Trust Association is on Twitter

  • ErichtJohn JohnBoyle (@ErichtJohn) reported

    @santanderuk locked out of account (for no good reason) whilst making critical transaction. 45 mins of 'I'm very sorry to keep you waiting...' Need to leave to make daily call with parents. Dreadful service - will be filing a complaint. Critical transaction has failed.