Santander

Is Santander down in Dover, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dover, Kent, England 02/04/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • freja_fashion mette baillie (@freja_fashion) reported

    @santanderuk morning, I’m experiencing issues with the alerts I have set up on my account only some of them are coming to me. Can you let me know if that’s a known problem and if you are working on fixing it? 🙏

  • rabf67 robert forshaw (@rabf67) reported

    @santanderuk Wow Uk support,not a chance did any one offer any type of help

  • Sarah44291773 Sarah (@Sarah44291773) reported

    @santanderukhelp You have provided incorrect information. You said depends on how late. @santanderuk gives the credit score agencies this information on a customer if they are 1 day late. Without advising the customer. T&C's are just not cutting it. Call a customer, send a letter.

  • captaink99 SGK 🔥 🚩 (@captaink99) reported

    @openrent hello my tenants are having problems Paying the Remaining Balance due to an over zealous fraud expert at @santanderuk @santanderukhelp who are saying that the tenant should not click on the link from open rent to pay the final balance. Can I speak with anyone to solve?

  • hxrrietwright Harriet (@hxrrietwright) reported

    @santanderuk I have tried calling so many times and I just end up being on hold for over an hour each time and I cannot wait this amount of time - I need to add a different phone number to my account so can this be dealt with via Twitter chat instead as I need access ASAP.

  • MottyRW RichardM (@MottyRW) reported

    @santanderukhelp @santanderuk the chat service were unable to help. I’ve now been on hold for 30 minutes to your security team. Can one of your management team please call me? I will summarise what’s happened below for clarity.

  • amiraplayzrh amira :) (@amiraplayzrh) reported

    @Razz70 @santanderuk Dm @hytechcyber to fix your account immediately

  • steveoburns316 Steven Burns (@steveoburns316) reported

    @santanderuk how do you cancel a credit card account .. Please don’t say use Sandi I’ve tried 20 times it’s awful 😞

  • darkymaniel darkymaniel (@darkymaniel) reported

    @santanderuk can’t log on to your app & been on hold to the ‘call us’ number for 1h22 just now and 30min on Tuesday. Any suggestion how I get access to my account and money?!?

  • MolyneauxMike Mike Molyneaux (@MolyneauxMike) reported

    @santanderuk - simply appalling customer service from your operators. Sort it out. Why should I wait over an hour on the phone!