Santander

Is Santander down in Dover, Kent, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dover, Kent, England 01/18/2026 00:40

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Lokster71 TonyCross (@Lokster71) reported

    Hi @santanderuk I'm trying to log in to your phone app and it isn't opening. I went to the online login but I have to open the phone app to be allowed into the online service. So...any idea what's going on?

  • _Dark_justice_ Sheriff Steele/Dark Meltzer (@_Dark_justice_) reported

    Instead of the @santanderuk "help"line's annoying "sorry to keep you waiting" voice over & over again, how about you answer? Card on hold for some reason & I'm stuck at a motorway services with no way to pay for food or fuel 🤬

  • TheLost16635091 The_Lost_Boy (@TheLost16635091) reported

    @santanderuk What's the point in telling customers you're too busy to answer the phone to cancel their stolen card, and they should go online, if your website then says they can't cancel your stolen card online and you should call? :(

  • megsroberts_ Megan Roberts (@megsroberts_) reported

    So firstly you wrongly lock my entire account for a £3 ‘fraud’ and now payments are bouncing due to the security lock! Literally NEVER bank with @santanderuk I’ve had no access to my money for about a week and they don’t seem to care one bit 🙃 @santanderukhelp

  • CattyCurran Cat Baylis (@CattyCurran) reported

    @santanderuk my nearly 70 year old has lost her bank card, nobody answering emergency number and she doesn’t have online banking. Can someone help ASAP please.

  • timthespark tim paver (@timthespark) reported

    @santanderuk has your app gone down please

  • SallyJericho18 Sally (@SallyJericho18) reported

    So @bancosantander @santanderukhelp @santanderuk I have spent 6 hours hanging on waiting for Toni, Jim, Andrew, Steven Warnock, Caroline, Ryan and Bradley to answer the phone. All of them have promised someone would phone me back or send me an email. Bradley just cut me off. WTF

  • HackTheWorld145 Dita Pesek (@HackTheWorld145) reported

    @santanderuk opening a bank account with Santander is more difficult than applying for any other banking/trading service. Don't waste your time. It just shows how nightmare their customer service is.

  • caitlinosheax Caitlín (@caitlinosheax) reported

    @santanderuk @santanderukhelp this account has stolen my information please help.

  • DKB1984 Dan Bridge (@DKB1984) reported

    @santanderuk have you got issues with your website today? Trying to make a payment, but keep getting kicked out