Santander

Is Santander down in Dover, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dover, Kent, England 01/25/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • rob_inn Robin Childs. 💙 (@rob_inn) reported

    @santanderuk possibly the most difficult organisation to actually speak to … no branch phone number and just a message service on the national phone number - too frustrated for words !!

  • IanFinlay5 Ian Finlay (@IanFinlay5) reported

    @santanderuk Just tried to use my 123 debit card and it couldn't be recognised by the card machine. This isn't the first time I've had problems and iim not alone. Luckily had another bank card I could use. This is not an old card. What is the problem?

  • commandodev Ben Ford (@commandodev) reported

    @santanderuk has to be the worst online experience I've had for several years. Phones support doesn't work. Literally have no idea how to talk to someone about me account. Hopeless!

  • ryanpboothroyd Ryan Boothroyd (@ryanpboothroyd) reported

    @santanderuk your mobile app is telling me the details on my debit card do not match yet they're right and now my access is blocked. What a s**t sitch.

  • 1cymruambyth2 clare l (@1cymruambyth2) reported

    @santanderuk been trying to phone the fraud team all day, nobody available to take my call, pretty poor customer service.

  • SadieNBelle Sadie Belle 🎗 (@SadieNBelle) reported

    hey @santanderuk can you fix the ******* online banking. every time i log on to do a bank transfer, it sends me back to log in AGAIN. i have to log into the website at least 5 ******* times before it even lets me do anything

  • caseyhanson798 Casey Hanson (@caseyhanson798) reported

    @santanderuk unlock my account for **** sake. My money not yours

  • elebowe89 Eleanor Bowe (@elebowe89) reported

    @santanderuk I have been trying to transfer my mortgage to you since July with the service you provided to support - enact and not only have they failed to meet the deadline agreed and I have now lost hundreds of pounds in extra charges. Please can you get in touch immediately,

  • suddyman Tim Sudworth (@suddyman) reported

    Appalling lack of service @santanderuk with a@business account 3rd attempt to change something - Failed now attempting again phone cut off

  • SuzMcCarthy2 Suz McCarthy (@SuzMcCarthy2) reported

    And one for you @santanderuk for refusing to upgrade my card so I have to use such a **** company (pockit) because you wouldn't let me upgrade my card.