Santander

Is Santander down in Dover, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dover, Kent, England 12/24/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Ken_E_Winnit Ken Collins #PATH (@Ken_E_Winnit) reported

    @KeithHuewen @santanderuk I found them to be the worst banking group I’ve ever used. Absolutely awful!

  • paulursc87 PaulC (@paulursc87) reported

    Hi @santanderuk I seem to be having difficulties with some card payments please help

  • Matter963453 Falu Mama Liki Mama (@Matter963453) reported

    @jill_laura83 @santanderuk Every weekend they turn off the ability for users to use their cards. This is a standard practise and ita pathetic service. All they do is just say we apologise. How's this going to help us without food.

  • leafa95 leafa (@leafa95) reported

    @santanderuk @santanderukhelp this is beyond a joke now my card has been declined 3 times for online purchases over the space of 2 days fix your services

  • vastini vasco (@vastini) reported

    @KeithHuewen @santanderuk You need to swap over to @StarlingBank Much better service. 👌👍

  • Cro_Baller Alex Crosier (@Cro_Baller) reported

    @KeithHuewen @santanderuk Worst bank in the world, more interested in money than service, they all are I know but Santander are just awful.

  • madmarjac68 Madmarjac68 (@madmarjac68) reported

    @Rachrobo88 @santanderuk Santander your customer service is shocking, I have spent over an hour on the phone to you today to be put through security twice to be told I'm speaking to the wrong department, I still can't get onto my internet business banking, can you reimburse me for my time waisted sofar?

  • ievers_g George Ievers (@ievers_g) reported

    @santanderuk Still having issues trying to make online payments from my account! Getting ridiculous now

  • Hevjovi Heather Phillips (@Hevjovi) reported

    @santanderuk My daughter keeps being told issues have been resolved but they haven't, she has been trying to order items from Amazon and at this rate is going to end up having her Amazon account suspended because payments keep being declined by yourselves, when is this going to be fixed

  • jp_cronje JP Cronje (@jp_cronje) reported

    @jamesr_pcw @santanderuk Frustrating! “Service is king”.