Is Santander down in Dover, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Dover, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (13%)
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Website (13%)
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Login (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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john murphy
(@johnaze) reported
@santanderuk If your telephone banking put customers through to one of your customer service assisants straight away instead of the automated system talking crap for three minutes things would process a lot quicker.
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Katie Barrett
(@katieb2008) reported
@santanderuk @mortgage_key My house purchase is due to complete today and is now looking like it’s going to fall through because of poor service and what looks like deception from one of you. Which is it?
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Roger steer
(@Rogersteer1) reported
@santanderuk come on I’m trying to transfer some money for a house deposit BLOCKED and i cannot now talk to anybody please HELP
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Hannah Wakeford
(@StellarPlanet) reported
@santanderuk @santanderukhelp I also cannot believe we have to now resort to things like Twitter to try and get through to companies like this. A truly broken system
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Beverley Grant PCC 💙
(@RoPCoach) reported
@santanderuk we have been trying to call you since Saturday, Calls are going unanswered and we have been cut off multiple times. We can't deal with the issue online so will be forced to visit a branch. Frustrating & disappointing.
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Mrs M
(@HeadOnTheHill) reported
9 days without access to my @santanderuk accounts. 9 days of listening to their hold music and not getting through to anyone. Today I can finally make it into one of their banks - half term and can therefore make their inconvenient hours. New bank recommendations welcome…
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BREXIT,Trump 2024
(@brexit_leaveeu) reported
@santanderuk Shocking customer service experience 1 hr waiting on the phone to get someone working from home that couldn't be bothered to sort my problems pug me back on hold and I had to hang up. Shameful from this bank. Get them lazy employees back into the office.
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The Autistic Scribe
(@AutisticScribe) reported
I am putting together an article for publishing following a report of you not allowing access to your services for people who have a disability which prevents them being able to use a telephone, @santanderuk @santanderukhelp. Would you like to make any comments for the article?
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Mohammed Khan محمد خان
(@MAK_Autohaus) reported
@santanderuk do you offer a webchat service?? I generally use online banking, but my query can be dealt with online so subsequently called the customer service number after a 28 min wait. Handler answered, said hello and a second later, hung up. 👎
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Beverley Grant PCC 💙
(@RoPCoach) reported
@santanderuk It took hours of waiting on the phone & frustration at being cut off (multiple times) but finally we got the problem with our credit card sorted. Thanks go to the staff member in the Northwich branch who went the extra mile to help.