Is Santander down in Dover, Kent, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Dover, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (40%)

2. 

   Website (26%)

3. 

   Transactions (16%)

4. 

   Login (11%)

5. 

   Transfer (5%)

6. 

   Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Gogger (@Gogger16) reported 4 minutes ago

  @tugboat26 @santanderuk @Barclaycard Yup, app having server errors.

• Bobby Fitzsimons (@bobfitz1975) reported 4 minutes ago

  @santanderuk unable to access beach services due to system failure - any reason?

• Rob Baskind (@RobBaskind) reported 6 minutes ago

  @santanderuk account is blocked and just got through to someone after waiting for hours and they said they'd ring straight back and havent What's going on? Poor customer service!!

• Pete Hotchkiss 💙 🇺🇦 (@petehotchkiss) reported 8 minutes ago

  @_Brewer_ @santanderuk @Chase Saving the day at the moment. To be honest I'll probably close the Santander account down now. This has happened a few times in the last year so trust largely erroded

• pubquiz60 (@pubquiz60) reported 8 minutes ago

  @santanderuk How can you think it’s acceptable to be on hold for your mortgage support for over one hour and still no answer. The number 0800 028 6063. 😡😡

• Jack Havercroft (@JackHavercroft) reported 10 minutes ago

  @santanderuk I have called your number regarding a credit card query 4 times. I have now waited a total of 3 HOURS listening to an automated message telling me to wait. This is appalling ‘customer service’. Your online chat is useless. Give me a proper number to call.PLEASE!

• Mick (@mowen1957) reported 10 minutes ago

  @santanderuk @VictoriaScone Why don’t you team up with some new customer advisors? Waiting on the phone for over 2hrs is disgusting and unacceptable

• Gillian Hill (@Gill_WWA) reported 11 minutes ago

  @santanderukhelp first attempt at logging onto online banking - it doesn’t work (surprise surprise) and gives me a number to call. Does anything actually work @santanderuk @santanderukhelp . No phone service, no online service , no branch service.

• Harry Paget (@paget_old) reported 11 minutes ago

  @bluediamond62 @santanderuk “I can’t access my system right now.” Me: You working from home? “Yes. I’ll need to put you on hold till I find out what’s wrong.” *hangs up on me*

• Catherine Newell (@cathynewelluk) reported 14 minutes ago

  @santanderuk - I have now been on hold for 1 1/2 hours and it is getting beyond a joke!!! This is the worst service I have every encountered and I will be complaining the the financial ombudsman about this - do you have anyone working in your teams????? Very Annoyed Customer