Santander down? Current status and problems in Dover, Kent, England
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours in Dover, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (38%)
- Website (27%)
- Transactions (18%)
- Login (11%)
- Transfer (5%)
- Withdrawals (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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The_Dotfather (@The_Dotfather) reported@santanderuk what’s your current wait time since you have a tendency to block my card and waste my time waiting for support on a call for an hour….
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Beth Harvey (@bethharvs1) reported@santanderuk @santanderukhelp pls help, locked out of online banking and have a money transfer pending since Monday. Late on rent and other payments as a result and have yet to receive any useful support. Huge anxiety can you pls get in contact!!
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Amy (@amyflitney) reported@santanderuk after 2 calls this morning totalling an hour, I was told to go into branch to unlock my account. Branch says no, call the same fraud number I called before. Fraud number says he’s, branch should have been able to help. Perhaps your teams could talk to each other?!?!?
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Dan B (@djbeach73) reported@jameseonline @santanderuk @santanderukhelp wudnt b so bad if cud just leave old one as is & open new issue a/c but they won’t allow U to (unless cud open new issue in partner/joint names?) bye bye #Santander savings leavin U now
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Gillian Hill (@Gill_WWA) reported@MartinSLewis Trouble is that many of us are trying to do that but @santanderukhelp @santanderuk is making it impossible to do. Hours waiting on the phone, can’t do it online and no branches. No one seems to care
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George Pechlivanidis (@pexlis_) reported@santanderuk @santanderukhelp you’ve sent me a letter to activate an online account I never applied for. It’s impossible for non-customers to speak to anyone at the bank as I need to complete the ID&V process but not a customer.
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Paul Evans (@PaulEvans007) reported@santanderuk Why is your telephone service so abysmal? After a 25 minute wait listening to the usual patronising messages and nauseating muzak, I’m answered by someone so rude and disinterested that I realise I’ve completely wasted my time. Do you hate your customers that much?
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MrT (@MrT_1965) reported@santanderukhelp @santanderukhelp @santanderuk Another hour on the telephone waiting. Still no answer. 6 hours over 7 days waiting for someone to pick up the telephone. How can you possibly defend this customer service?
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MikeW (@mikewiow) reported@viagogo @Tesco I will do so - although I have now ordered tickets using my @santanderuk account, so not much for you to do. Unless maybe you have trouble with Tesco, or they with you, but for a customer, either way, that experience sucks!
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adrian wassell (@adewass) reported@santanderuk @santanderukhelp will you ever answer? been on hold for 40 minutes because you think I am a fraud victim!!! I was trying to by a car from @CazooUK. I cannot even access the app now, idiots!!