Is Santander down in Dover, Kent, England?
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Dover, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Santander
Santander is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Transactions (10%)
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Login (10%)
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Transfer (3%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Robey
(@patrickarobey) reported
Shoddy service from #SantanderUK who cancelled a meeting at the last minute and will not reimburse the cost of the ticket I bought to get there.
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John O'Hara
(@JOHara75017) reported
@santanderuk Can’t Santander get its act together on onboarding students? My daughter had a heck of a job to register online, has been waiting over a week for a temporary username and when she calls the number on the website it is manned by a chatbot and she can’t get anywhere!
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_mayy_h
(@_mayy_h) reported
@santanderuk not impressed with your CustomerService on complaints. Day one as a customer and I can’t even access my online account and all I get is a sorry we will post your details out. Don’t think I will be staying long if this is anything to go by.
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paulo
(@P1Photography) reported
@santanderuk ive gotta santander account, ive never really used it much, however thought id start using it & transfering money, so tried to login as i have login details and it wnt let me login
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leighpovall
(@ldp67) reported
@santanderuk im concerned i recieved a letter today about only paying minimum amount each month. I was not aware i had a current credit card with you. I am not registered for online banking with you and always pay my outstanding balance each month.please help me
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Tasha MC
(@TashaMellCoh) reported
@drs1969 Customer service, like bug fixing, is somehow unimportant once they've got your money. E.g. @santanderuk having a known bug on their account switching service for several months
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Neil Winton
(@neilwinton1) reported
@santanderuk hard to imagine a more crass use of your money by thinking an add starring #antanddec would help attract customers. You must have contempt for us.
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Lizzie D
(@LizDallimore) reported
@santanderuk You have the worst Customer Care I have ever had the misfortune to experience. Do you bully all your customers into having to make a withdrawal or a shop purchase in order to qualify for a bank card? Absolutely dreadful new mandatory regime! Shame on you!
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Kerry Richardson
(@KerryRichy) reported
@santanderuk how bloody hard is it to get through to someone who can help. Also what is the point In the chat on the app when it just says “contact us” never known anything like it
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Jeanette
(@JinnyJinny) reported
@santanderuk why do you issue a debit card for a newly opened student account with an expiry date of 14 months time? Most Uni students enrol on a course for at least 3 years?