Santander

Is Santander down in Dover, Kent, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dover, Kent, England 02/19/2026 19:55

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • andiev777 Andie (@andiev777) reported

    @santanderuk Disgusting treatment of my son by Santander. He is a customer and yet you have not helped him over a perfectly reasonable SAR and now he risks failing a security screening for his new job because you have not given him the info he needs! Shame on you!

  • CarolineBeddow Caroline Beddow (@CarolineBeddow) reported

    Great professional customer service this week @DirectLine & @LordsCricketGr1 👍 however can’t say the same of @santanderuk shockingly rude, in accurate & during office hours, THE COMPLAINT DEPARTMENT were not taking calls #Shocking #poorcustomerservice

  • _Andrew_Fyfe Andrew Fyfe (@_Andrew_Fyfe) reported

    @tomduncalf @santanderuk Whoever you choose, don’t let it be TSB! Had used TSB for personal and business banking and it’s been honestly the worst customer service I’ve ever received!

  • vancouverbrit Mark Mitchell 馬可友 (@vancouverbrit) reported

    @santanderuk so annoyed right now. Still no sign of my cheque 4 days after dropped off at post office. Just excuses and untruths from Santander - no actual information. They seem to have no concept of customer service.

  • Vanguard144 Andy Young (@Vanguard144) reported

    Nice one @santanderuk , changing the 123 current account to only pay interest if you now have 2 direct debits. How does that help some of your most vulnerable customers that only pay a care home fee by direct debit? #reallynotimpressed

  • jamesegregory James Gregory #hiring (@jamesegregory) reported

    Dear @santanderuk @santanderukhelp I hate to complain over Twitter it’s just too public but sometimes organisational negligence needs calling out. My mum lost her husband of over 50 years in April and she’s been trying to get access to their shared bank account ever since…

  • peacelove1967 Name cannot be blank 🍒 (@peacelove1967) reported

    @santanderuk Why is your website so unreliable? My 82 yo mother is at her wits end trying to access her accounts. After the usual overcomplicated rigmarole logging in, she has now been locked out of her accounts & has spent 20 minutes so far in a phone queue trying to sort it!

  • JayneHarrison3 Jayne Rooke Ⓥ🌱🌍💙 (she/her) #pigoneer (@JayneHarrison3) reported

    @santanderuk is there a problem with your online system? I'm trying to move funds from one account to another and it's saying insufficient funds, despite there being enough funds. It's driving me potty.

  • JohnJamesDuffy j o h n j a m e s d u f f y (@JohnJamesDuffy) reported

    Absolutely dreadful service from @santanderuk. I have been trying to contact their fraud department for getting into two hours now with no success. 👎👎👎👎

  • moores_mel Mel moores (@moores_mel) reported

    @santanderuk is there an issue with online banking ? It’s not letting me log on the loading sign just keeps spinning it was fine earlier this morning 😩