Santander

Is Santander down in Dover, Kent, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dover, Kent, England 11/18/2025 11:45

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Arrowmaker15 Robert Fletcher (@Arrowmaker15) reported

    @antanddec perhaps you could go and help @santanderuk answer their phones?

  • jshipley2103 Joanne Shipley (@jshipley2103) reported

    @santanderuk disgusting customer services with regards to car insurance. New car delayed and no option to suspend the policy until it arrives, yet £50 charge to cancel, when not what we wanted to do!

  • kerryholden79 Kerry Holden (@kerryholden79) reported

    @santanderuk I’ve been on hold waiting for the phone to be answered for 35 minutes now. Not the service expected. I don’t believe that you’re sorry I’m still holding! Can someone please answer the phone!!!

  • feebster13162 Keith James (@feebster13162) reported

    @santanderuk app and on line banking down AGAIN!

  • ClareWiener Clare Wiener (@ClareWiener) reported

    @santanderukhelp the recipient has received 2 payments & has offered a refund. This is no thanks to @santanderuk who don't want to speak to customers & cut customers off. App actually relayed message payment couldn't go through to try again. Definitely at @santanderuk issue. The App is awful

  • HaddersIan Ian Hadders #FBPE (@HaddersIan) reported

    @griffin_grumpy @Sainsburys_Bank 100mins!! Wow!! That’s seriously poor service @santanderuk

  • _fireyjack Firey Jack (@_fireyjack) reported

    @santanderuk Woeful service. Trying to report lost card since before 8pm this evening. On hold for 2h 45m and counting. Can’t use app as phone was lost also. online banking via chat bot - useless. Now have to go to bed uncertain about account security. Pitiful.

  • nipclaw Jane Lambert (@nipclaw) reported

    I have been kept waiting for 40 minutes by @santanderuk's call centre. Such delays are caused by underinvestment in the service. The solution is to employ more call handlers, If they can't recruit enough here they can go abroad,

  • duongedaid Duong Dai djc (@duongedaid) reported

    @Zeus48508646 @santanderuk My account got hacked recently, support wasn't able to do any thing about it until my friend recommended this tech. Specialist @Ricyrek6905 on Twitter that help to reactivate my account. Try him he will help you. 👍💯

  • TherapyExpert Dr Julie Scheiner (@TherapyExpert) reported

    @santanderuk you say you make bills easier but impossible to contact you! Ridiculous service and time wasting!