Santander

Is Santander down in Dover, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dover, Kent, England 02/10/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • frasercheyne1 fraser cheyne (@frasercheyne1) reported

    @santanderuk so having put me in severe difficulties with paying stuff late etc now the app isnt working and I can't use mobile banking! Useless!!!!

  • CMKT2010 RFC NOW THEN FOREVER #5️⃣5️⃣ (@CMKT2010) reported

    @santanderuk Shambles of a bank....maybe stop cutting your staff weekly and you wouldn't have these problems.

  • Howardsway17 Howard (@Howardsway17) reported

    Hmm, closing branches, shonky IT maintenance... I may need to rethink who I bank with @santanderuk. Very frustrating customer experience. In the meantime, I would be grateful if online banking was fixed asap, Saturday am is the only time I get to catch up with admin.

  • xxmazzaxxx marion (@xxmazzaxxx) reported

    Just because you are doing maintenance. @bancosantander @santanderuk you have no one manning your phone lines and the app has gone down. Cheers for spoiling my shopping trip. Time to change banks I think. 2nd issue in 2 days. Imagine not being able to gain access to your funds

  • Dicarter64 Di Carter (@Dicarter64) reported

    @santanderukhelp @santanderuk @santander I think it's time to switch bank accounts now...this is happening too often. Still no access to my accounts very poor service #santander #santanderhelp

  • richybriggs Richard Briggs (@richybriggs) reported

    Looks like the @santanderuk maintenance has gone wrong overnight. The mobile app still isn’t working this morning. More maintenance planned tonight 😬

  • MandUff 𝔸𝕞𝕒𝕟𝕕𝕒 𝕌𝕗𝕗𝕖𝕟𝕕𝕖𝕝𝕝 (@MandUff) reported

    @santanderukhelp @santanderuk we are unable to access online banking and online card payments are not processing. When will these technical difficulties be fixed?

  • Ruby29201698 Ruby (@Ruby29201698) reported

    @santanderuk please explain why I can’t long in to my app account or long into banking account Or noooooooo one is actually working to answer any phone calls U can’t even report ur card stolen

  • benny01020304 Benny Scotland (@benny01020304) reported

    @santanderuk nice one Santander, closing branches left, right and centre yet your app and online banking have both been down for several hours now. Simply not good enough.

  • kellsandbulls 𝕂𝕖𝕝𝕝𝕪 (@kellsandbulls) reported from Liswerry, Wales

    @santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!