Santander

Is Santander down in Dover, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dover, Kent, England 12/09/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Nyfiza1 Nyfiza (@Nyfiza1) reported

    @santanderukhelp @santanderuk I've been locked out of the app and online banking, phoned the helpdesk and the only resolution seems to be sending out new details in the post that could take 7days. Unable to access my money until then. Perfect way to lose customers, well done

  • TobyChiz Toby Chishick (@TobyChiz) reported

    … I just want a credit card that works & doesn’t get blocked every time I use it!I’ve never had so much hassle with a bank/credit card before. Customer service seem unable to help. Really frustrating. Might just pay it off and switch providers as this is ridiculous. @santanderuk

  • alijpage Alison Page (@alijpage) reported

    @santanderuk - you have left my vulnerable student son without access to his bank account for over 2 weeks now! He has a broken ankle and no access to any funds, despite supplying ID and all information asked for. Shame on you!

  • Emharris01 Em (@Emharris01) reported

    @santanderuk your bank makes want to kill my self. And Sandi is no help and trying to speak to a person may aswell use a bloody brick and just to top it off your actual bank staff are no help either nice one kids crying

  • DiStefano1410 Michael Di Stefano (@DiStefano1410) reported

    @jen_35 @santanderuk Totally not working! My other banking apps work fine, but #Santander is caput 😱

  • tomsterf Tom Fitzpatrick (@tomsterf) reported

    @santanderuk been a customer for 22 years, rang up yesterday about what offers are available to me to stay with them, before I switch my account to First Direct, nothing available for me. #Newbank

  • eatsruns Sarah (@eatsruns) reported

    @santanderuk I'm trying to raise a credit card dispute but your website isn't letting me upload any documents (pdf format as requested)

  • Music_Kitts 🖤🎧Music Kitten🎵♥️ (@Music_Kitts) reported

    @GibFearon @santanderuk I’ve managed to log in straight away Paul….

  • Kevmac7 Citizen Kev (@Kevmac7) reported

    So annoyed @santanderuk another week with no access to my account 🙄

  • Bluelillys Lydia Sanchez 💙 (@Bluelillys) reported

    @MiaQueen1999 @MartinSLewis @santanderuk It doesn’t tell an obvious story, and I’m for sure not going to tell you my story. But go ahead and continue having a nice day trying to put people down by pretending to be so clever.