Santander

Is Santander down in Dover, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dover, Kent, England 02/05/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • danny2520 dan (@danny2520) reported

    @santanderuk no communications or guidence to warn me of these new charges? Being abroad is hard enough, as well as communicating back to UK to resolve these issues, is again time and money for me. Please can I ask that we are fairly treated and diverse as stated on the Covenant.

  • ThorntonRigg1 flygirl (@ThorntonRigg1) reported

    ... I have spoken to your so called help line on several occasions. You are a disgrace. #santandershambles @santanderukhelp @santanderuk

  • KingSJLDN SJ (@KingSJLDN) reported

    Has anyone had issues transferring to @santanderuk recently? A invoices have bounced apparently dunno if it’s me or them

  • tinnie31 moz💤 (@tinnie31) reported

    @santanderuk can you help? @Ticketmaster have charged our daughter twice for one ticket & now she’s gone into her overdraft!

  • Nellie_Ville 🧡Nellie🧡 (@Nellie_Ville) reported

    People, what banks are you with and do they have good customer service? Because @santanderuk @santanderukhelp are making me want to pull my hair out

  • ThorntonRigg1 flygirl (@ThorntonRigg1) reported

    Maddie's just had an email from @santanderuk asking for the nature of complaint and phone number. Total incompetence. Where's the professionalism? Where's the customer service? @santanderukhelp #santandershambles 🙄

  • prxixnce prxixnce (@prxixnce) reported

    @santanderuk @santanderukhelp is anyone working ? I’ve been on the phone for 30mins

  • Shannam16752382 Shanna morgan (@Shannam16752382) reported

    @santanderuk why is impossible to change your payment date for loans or mortgages, making it purposefully difficult , even chat teams “are not loan trained” not everyone has time during day to sit for hours on hold !

  • 3333Boost Boost (@3333Boost) reported

    Trash bank decided to block my CC for security reasons while paying with Apple Pay in a commerce? what kind of joke is this? @santanderuk

  • JuneRei29195898 June Reid (@JuneRei29195898) reported

    @santanderuk Is it possible for the Lewisham branch to answer their phone please? I have some feedback about a member of staff whose behaviour today lacked customer service standards