Santander

Is Santander down in Dover, Kent, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Dover, Kent, England 12/11/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • 1973mlr simply sharing (@1973mlr) reported

    @santanderukhelp @santanderuk you cut my mobile app access off randomly and I am still on hold after 26minutes. I am on holiday as of today so need this sorted now

  • LimaBluex LimaAlpha (@LimaBluex) reported

    Nice of @santanderuk to send me this after I've signed my contracts for my new house. I'm buying shared ownership. I'm already struggling as a first time buyer due to ridiculous inflation. And now I won't get my £3,000 bonus on my share? Hardly HELP to Buy, is it?! I'm so upset.

  • andyrachcleav10 AndrewRachaelCleaver (@andyrachcleav10) reported

    @santanderuk what a joke they are cash machine swallowed my cards mobile banking app not working can't get any of my money out no cash on me and customer service close at 6pm what a joke this bank is

  • michael_tarling Michael T 🔶#FBPE (@michael_tarling) reported

    @santanderuk £500 taken fraudulently from my 13 yo son's account, 70minutes on hold, no answer. Shocking customer service. For years we've had accounts with them. Probably switching next week.

  • Ben79748483 Ben (@Ben79748483) reported

    @santanderuk Your online service doesn't work as it doesn't recognise my pin. I am currently unable to speak after surgery and have no other means of contacting as you have no email or chat Service as I can't log. Please can you contact me to resolve as this feels very poor service

  • enpointedanceuk enpointedancesupplies (@enpointedanceuk) reported

    @santanderuk anyone else help please This is now urgent I have 1.5 hours to collect my breathing medicines for the week I was promised Monday last week and yesterday money would be released. This is now urgent and life threatening you are preventing me from breathing medication

  • nickey_newman Nickey Newman (@nickey_newman) reported

    @santanderuk Sort out your customer service & security team immediately. Husband on call now for 90 mins whilst in garage trying to pay for car & you’ve blocked his acct. He’s called back 3 times and you just put on hold. 90 mins now and still no further on. SORT YOURSELVES OUT.

  • chanelmarky MK (@chanelmarky) reported

    @santanderuk your service is a joke. I waited 1hr 20mins last night to try to speak to someone - nothing. Today I am sat waiting for 30 mins already to try a rectify a tech issue that is your fault!

  • 1adrianlogan Adrian Logan (@1adrianlogan) reported

    What's happening at @santanderuk ? This is the third time this week I have tried to make a payment from my online banking and on all 3 occasions the service has not been available. Happy to receive money but amazingly the service goes down when I want to pay out.

  • BushmanWebDev Alan Bushell (@BushmanWebDev) reported

    @JohnIrish147 @santanderuk Apparently it was at capacity. Yet somehow business class customers still getting in without issue