Santander status: access issues and outage reports

Problems in the last 24 hours in Devon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Devon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Devon, England

Latest outage, problems and issue reports in Devon and nearby locations:

• 
  Adam (@BloodStormX) reported 4 minutes ago from Exeter District, England

  @santanderuk called your customer service, the guy was awesome. My reason calling was fraud on my account. Transferred me, 30mins waiting, I gave up waiting. Hung up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iqbal singh (@isingh1969) reported 58 seconds ago

  @santanderuk I am so disappointed with your service at Ilford branch. No one was available to help despite waiting 2 hours. The phone service is a joke, been waiting half an hour and have now given up. Hopefully you see this and respond. I'll look to take mine elsewhere.

• 
  AP (@andyparsons3) reported 2 minutes ago

  Terrible terrible service again today @santanderuk @santanderukhelp , lots of ‘I dont’ know, I can’t help you, its in a queue, blah blah blah, the worst service I’ve ever had from a bank in all my life. Consumer Duty clearly of no interest to you. Time to escalate now

• 
  AP (@andyparsons3) reported 3 minutes ago

  Fun fact @santanderuk can flag a €payment in milliseconds but apparently needs a full working day to unflag it. Efficiency clearly only runs one direction when you pay for banking services

• 
  Clare Wiener (@ClareWiener) reported 3 minutes ago

  @santanderuk I am going to be on hold until 6pm and are you then going to hang up on me for the 3rd time? I've been on the phone for over an hour in total now 🤬 what about if you have provide a ring back service?

• 
  The Navigator (@Navigator429) reported 6 minutes ago

  @santanderuk hi. You’re impossible to contact! I need to email you or speak to a human but I can’t get past your useless AI bot.

• 
  StarmerOut (@ForeverScept) reported 6 minutes ago

  Just saying I hate will you record your voice or wait 35 minutes to get through to an Indian working from home @santanderuk please go to our app where we won’t reply for 24 hours is the epitome of everything I hate about modern Britain. @antanddec **** your *****.

• 
  AP (@andyparsons3) reported 7 minutes ago

  @santanderuk I have zero faith or trust that anyone will be in contact, I suspect I’ll be proven right - for 2 days you’ve blocked all my banking access so that you can do extra checks for a low value payment and not told be what’s going on - appalling service

• 
  AP (@andyparsons3) reported 12 minutes ago

  @santanderuk dreadful service, international payment = a 25 mins phone call, 31 questions, endless ‘let me check’ and now my account is blocked whilst I wait for your ‘back office’ to do some more checks, I’ll just wait for you shall I? Or use another provider………

• 
  Elizabeth Tillyer (@ElizabethT34440) reported 13 minutes ago

  @santanderuk So, Dad opened his account 8th June (Shipley) 1-3pm. but the clerk failed to enter Dads address correctly. After weeks of frustration and no sight of the money, I'm disgusted this clerk bragged about 'have been doing this all week' Today the error was rectified.

• 
  Ali (@callyoubetty) reported 15 minutes ago

  The Santander facility for paying in a cheque is terrible. When I use Halifax, it works first time. Sort it out, @santanderuk.