Santander status: access issues and outage reports

Problems in the last 24 hours in Devon, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Devon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Devon, England

Latest outage, problems and issue reports in Devon and nearby locations:

• 
  Adam (@BloodStormX) reported 2 minutes ago from Exeter District, England

  @santanderuk called your customer service, the guy was awesome. My reason calling was fraud on my account. Transferred me, 30mins waiting, I gave up waiting. Hung up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Judy Scott (@JudeScott2) reported 6 minutes ago

  @clairemenlove @santanderuk @TSB I’m going away tomorrow so not sure what I will do if it doesn’t arrive today, doesn’t help that the postal deliveries are sporadic around here

• 
  Russ (@highflyer_79) reported 7 minutes ago

  @HSBC_UK Nothing will change unfortunately. She has accounts with @santanderuk and @AskNationwide and not one of those I’ve had any issues with at all. Unfortunately I will be pulling her out of this account, which is a shame as I’ve banked with yourselves for over 25yrs.

• 
  Alan Firth 🇩🇰🇬🇧🇪🇺 (@alan_firth_) reported 9 minutes ago

  @santanderukhelp @santanderuk - but was told only way Santander could help me was to send me 2 letters by standard post to my official address. However I explained no one was home as I was away travelling - made no difference, Santander only had this useless method of ‘helping’ me. I’m close to giving up.

• 
  Patrick Henderson (@patinthewater) reported 11 minutes ago

  @santanderukhelp On hold 1hr 35 and counting - shocking service @santanderuk

• 
  Donna Webster (@donnataylor7) reported 13 minutes ago

  @santanderuk tell me? What is the point of having a branch with no counter service with a fancy pants refurbishment and having to send costumers to already overstretched @PostOffice to do basic banking!

• 
  Aaron (@AaronParekh) reported 13 minutes ago

  Just how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB

• 
  Katrina (@MomentOfForever) reported 13 minutes ago

  @santanderuk your systems are unhelpful, language inconsistent and customer service poor. Setting up online banking should not be this difficult. 0/10 - would not recommend.

• 
  James Hassett (@JamesHassett1) reported 14 minutes ago

  @santanderuk Thanks. Can the people from customer operations not arrange calls? That’s what I was told by three of them.

• 
  Nicole Barlow (@Nicole_Barlow1) reported 15 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 17 minutes ago

  @santanderuk @TSB Sole trader. I've been on chat for ages and it's signed me out and then another time said technical issues. I keep responding and saying I'm still there when the screen comes up. Now been on for 40 minutes and counting.