Santander

Is Santander down in Derby, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derby, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Derby, England 12/12/2024 11:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (15%)

    Website (15%)

  4. Login (14%)

    Login (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Derby, England

The most recent Santander outage reports came from the following cities: Loughborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLoughborough Mobile App
United KingdomLoughborough Mobile App
United KingdomNottingham Mobile App
United KingdomNottingham Mobile App
United KingdomNottingham Login
United KingdomNottingham Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • conorgsmyth Conor G. Smyth (@conorgsmyth) reported

    @santanderuk have to admit that your customer service/support is pathetic. Yes, accept cyber security is a challenge, but if your systems/ algorithms are going to deny account access ensure online support is timely/accessible. 75 min wait, 4 staff & cut offs are not acceptable!

  • Henry_Greenleaf Henry Greenleaf (@Henry_Greenleaf) reported

    @santanderuk I’ve been on hold for over an hour please help - locked out of account and can only be sorted over the phone.

  • S44235689 Niall S (@S44235689) reported

    Dear @santanderuk trying to change my address online. New address is 140years old but you cannot find it. Chat - not working Phones - closed Printable form - no printer. This after freezing my account a couple of weeks ago.

  • jeremyiwhite Jeremy White (@jeremyiwhite) reported

    @hublok @yuanyi_z The effective interest rate is 1.4% tax free although of course not many people win and the buying power of your investment is falling with inflation. Still, better than the 0.1% (before tax) paid by @santanderuk on my instant access account.

  • leecall Leecall (@leecall) reported

    @santanderuk Hi, my grandad keeps receiving phonecalls from an automated service saying its Santander and asking to press any button to hear the message. Is this something Santander would do ?

  • vickipper Vicki Prout (@vickipper) reported

    @MorganBroadcast Watching closely not least because I am a @santanderuk customer looking to jump ship 👀

  • joie_nouvelle Joy of SBM (@joie_nouvelle) reported

    @MorganBroadcast I have just read your thread. This is a nightmare, I truly hope that @santanderuk act now!!! They have failed to take action and then compounded their failures by calling you on your stolen mobile. (WTF) I’m so sorry you are having to deal with this! 🥲

  • lyndyloobyloo scooby 🦊 (@lyndyloobyloo) reported

    @santanderuk is it company policy that branch managers and complaints investigation team ignore customers letters? Written twice to the Tonbridge branch manager and no reply and same big standard reply from complaints. Terrible customer service 😡

  • dazholdcroft1 Daz (Oaky) Holdcroft (@dazholdcroft1) reported from Stoke-on-Trent, England

    The Mrs 1 hour and 10 minutes on hold to @santanderuk can’t wait till it’s time to change mortgage I bet they answer first time then shocking service

  • mginio1969 MG (@mginio1969) reported

    @santanderuk In the Leeds branch as the Bolton one didn't open until 9.30 .3 counters open and 15 in the queue.Need a bankers draft so counter service is a must.People talking about what doing at weekend making queue take even longer to shorten. 😞