Santander status: access issues and outage reports

Problems in the last 24 hours in Dawlish, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dawlish, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Dawlish, England

Latest outage, problems and issue reports in Dawlish and nearby locations:

• 
  Adam (@BloodStormX) reported 57 minutes ago from Exeter District, England

  @santanderuk called your customer service, the guy was awesome. My reason calling was fraud on my account. Transferred me, 30mins waiting, I gave up waiting. Hung up.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  2badmice (@EmmYouEffCee) reported 6 minutes ago

  @santanderuk help. I cannot login online can't get through on the telephone and going round in circles with your chatbot. I just need a paper statement posting for my credit card account. That's it. Please send help. Thanks.

• 
  sofiajean (@sofiajean) reported 7 minutes ago

  hi @santanderuk I have no access to my online bank account due to a stolen phone - text code confirmation needed - and a relative has apparently had a phone call about fraud alerts on my account can someone contact me please

• 
  Phil Vickery (@philvickerytv) reported 7 minutes ago

  Have to say absolute shocking customer service! … 3 days nearly 3 hours .. 6 mile round trip to clear a problem .. @santanderuk @santanderukhelp

• 
  Keziah Frost (@KeziahFrost1) reported 8 minutes ago

  @santanderuk 2 missed calls from a technical support number 0845 600 4388 but when i ring back i get told to phone another number as this is no longer used yet still can't get through. Can someone assist please???

• 
  Mark Reynolds Fitness (@markreynoldsfit) reported 11 minutes ago

  @santanderuk I have been charged interest on my credit card wrongly. I have been kept on hold for over 90 minutes. Please help!

• 
  All At Sea fanzine (@AllAtSeaFanzine) reported 12 minutes ago

  @KieranMaguire @santanderuk They are proper ****. Ringing any UK company (I know Santander is technically a Spanish firm but you ring a UK call centre) is so painful these days but Santander manage to take the crown.

• 
  Caroline (@lickleheart) reported 12 minutes ago

  Since Sunday, there’s been technical issues on the @santanderuk website. The communications director should’ve ensured a message was displayed on the website, rather than customers calling & being put on hold for hours to resolve these issues. Unacceptable & stressful. #Santander

• 
  David Anderson (@drm_anderson) reported 13 minutes ago

  @santanderuk @santanderukhelp Been trying to make payment to CC via website and it has hadb technical issues since last night. Been on phone for 40 mins to get help with this - still waiting. Not good service.

• 
  Kieran Maguire (@KieranMaguire) reported 16 minutes ago

  Today’s guess the magic number is ‘How many minutes will it take the @santanderuk help desk answer a call? Currently at 54 minutes and counting.

• 
  Kerry Mccallion (@MccallionKerry) reported 20 minutes ago

  @santanderuk How does an existing customer get an ongoing issue with a car finance resolved when you just get told ah we'll get 'xxx' to call you back . 15 weeks still no resolution, ready to take this to press and get solicitor involved. Awful service