Santander status: access issues and outage reports

Problems in the last 24 hours in Dalton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Dalton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dylan Buckley (@dylankbuckley) reported 8 minutes ago

  @hnjsamuels @santanderuk Barclays was the same. Ended up having to do over 3 days as they said it was literally impossible to transfer £60k in one go. Completely bananas.

• 
  William Poel (@wpoel) reported 8 minutes ago

  @claudelittner @santanderuk @cahoot Claude: I just got told in an email from Cahoot "Important Information - 25/05/2026 Dear MR ......... You may need to take action Please log on to your Online Banking as soon as possible. You have an important new document to read....." I haven't had contact with Cahoot for ~20 years and the task of exhuming old contact info (or anything else) is going to be vast. And if I do, 99% it will be spam or an offer to sell me something - not news of an error in my favour for £50k. Banks sending out these types of messages create a lot of hassle - and there needs to be a way of getting a fast track summary to determine if it is worth the effort.

• 
  The Navigator (@Navigator429) reported 8 minutes ago

  @santanderuk hi. You’re impossible to contact! I need to email you or speak to a human but I can’t get past your useless AI bot.

• 
  Oasis (@Oasisrvti) reported 17 minutes ago

  Want to working in banking with no knowledge? @santanderuk are hiring you x

• 
  Mattster (@MattsterT3) reported 17 minutes ago

  @santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!

• 
  Sheila kirkby (@kirkbysheila28) reported 18 minutes ago

  @santanderuk @StumpyRabbitt @santanderuk why are you doing this to existing customer why not just to new customers? I hope it doesn’t happen to me I have been a customer of yours since you were abbey national 😳

• 
  Oasis (@Oasisrvti) reported 19 minutes ago

  Customer service of @santanderuk is giving little Britain

• 
  Pasteur Eyes #UTA 🟥 (@broncoskolar) reported 23 minutes ago

  Disappointed @santanderuk that you moved my local Canary Wharf branch without telling me. Not good customer service.

• 
  Oasis (@Oasisrvti) reported 23 minutes ago

  @santanderuk bank with them if you want your health to suffer. People have missed treatments can’t get medication, cause this company can’t do their job. SHUT THEM DOWN.

• 
  jo (@5arstudent) reported 26 minutes ago

  @santanderuk Zero. That’s the concerning thing. I have repeatedly asked your customer service team who have no even referred me on to the relevant department - one lady just said the department is called “the back office” I have 2 children under 8