Santander

Is Santander down in Cromer, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cromer, Norfolk, England 02/10/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Login (25%)

    Login (25%)

  3. Website (23%)

    Website (23%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • carolmichael carol ferrary (@carolmichael) reported

    @santanderuk thank@you for acknowledging the issues where you fell short of your service. Thank you for the decent compensation

  • carolmichael carol ferrary (@carolmichael) reported

    @santanderuk @santanderuk current account is being held hostage. Red tape and 16 hours after a promise of lifting the block, still no access!!’nn

  • DiDav246 Diane Davies (@DiDav246) reported from Coventry, England

    @santanderuk my grandson saves his hard earned cash with you He paid in 450 to a machine in Coventry a member of staff saw him do this. Error message showed only £235. This was queried following day but they insist machine has verified it Remember Post office fiasco Shoddy work

  • arrchargaming Arrchar (@arrchargaming) reported

    Absolutely ridiculous of @santanderuk @santanderukhelp you've cancelled cards before their expiry dates. Dispatched a 'replacement' card 23 days AFTER you've said you would leaving us no access to our money to buy our shopping. With oh go into branch with photo id.

  • son_goku6996 corpycorps (@son_goku6996) reported

    @Caitrionakelly4 @santanderuk I also encountered similar issues support service were just useles @Lord_tecch helped

  • Danni462063683 Danni (@Danni462063683) reported

    @santanderuk extremely annoyed and frustrated that Santander have blocked my debit card and state it can take 5 working days to be reinstated. Its hard to believe that in the year 2022 your systems and policies are so rigid. No access to a debit card in these times of crisis!

  • Teo2716 Teo27 (@Teo2716) reported

    @santanderuk your app is just hanging today and I can’t access my account - is there a system problem?

  • Springwoodcoun1 Cllr Jo Rust. independent - Springwood Ward (@Springwoodcoun1) reported

    @santanderuk terrible customer service when trying to complain about the outcome of an investigation into a scam. Appalling.

  • nikkimilne9 nikkimilne (@nikkimilne9) reported

    @santanderuk when nearly £7k is fraudulently taken from your account and you spend an hour on hold trying to speak to somebody only to be cut off. Ruined Sunday. Worst service ever…

  • PaulDav06482018 Boxing Nutz (@PaulDav06482018) reported

    @santanderuk can’t get through on the phone to you guys, can’t get any help on chat as they advise me to phone and when I go online to try and amend something on my direct debit it says technical issue. You couldn’t make it up it’s like a comedy act