Santander

Is Santander down in Cromer, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cromer, Norfolk, England 01/31/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RFtWth Rhonda FtWth (@RFtWth) reported

    @MorganBroadcast @NeilMackay78 @santanderuk Unfortunately banks have bank accounts for you to use to help them make money off of your money. The banks do not actually care about their customers, they care about money and making more money.

  • Sabin68635299 Sabin (@Sabin68635299) reported

    @santanderuk over 1h Phone call Waiting to pay a settlement figure, still no answer. Trying to pay online - doesn’t work. Waiting for over 30 min on website live chat, still waiting. The CHAPS details your provided are not recognised by the bank. This is absolutely insane!

  • Anarchosurfer David Cameron (@Anarchosurfer) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I read the tweet about Santander not having a double log in yet they have phone apps. That makes it very unsecure if a phone is hacked, which they know. Yes defo get legal advice. They are blaming you because there systems are not up to standard from the look of it.

  • kirstencrossman kirsten crossman (@kirstencrossman) reported

    @MorganBroadcast @santanderuk @santander UK have an option on the Internet account to show my pin.Obviously they have found a way to get into your phone & then get your pin that way.Their problem.Also there was an issue with i-phone biometrics recently

  • DeborahParr Deborah Parr (@DeborahParr) reported

    @MorganBroadcast I’m a @santanderuk customer and this terrifies me.

  • SandmanC136 Sandeep (@SandmanC136) reported

    @PaulTinhat @MorganBroadcast She didn’t write down her pin. @santanderuk assumed she did and won’t compensate her.

  • TallaHopper Talla Hopper (@TallaHopper) reported

    @MorganBroadcast @IainRWhite I spent yesterday weighing up the pros and cons of switching my bank account to @santanderuk but now am having second thoughts and will probably go elsewhere. Thanks for the heads up on their customer support.

  • PenAmity Cal-Amity-Pen RIP sweet boy... (@PenAmity) reported

    @MorganBroadcast @NeilMackay78 @santanderuk Yes, they do happen too often...Someone broke into my home few years back and stole chequebook, silly I kept in a draw as though they were obsolete. The bank helped this Girl sign in right place then handed her my money. I lost trying to sue bank said my negligence :o

  • LittleBitMe_ Smile! :) (@LittleBitMe_) reported

    @NP20193 @MorganBroadcast @santanderuk I've been with them about 10 years, no issues. (Thankfully) However... After reading this thread, I think I'll be switching. This is NOT on.

  • trackxin Okanga Akegbe - The CEO of The Qaudrangle LTD (@trackxin) reported

    @MorganBroadcast Sorry to read what you are going through. @santanderuk is known for having the most appalling customer service team. But thankfully, the FCA, ombudsman, knows how to deal with them. I would recommend you take this up with FCA ombudsman.