Is Santander down in Cromer, Norfolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cromer, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Yeoman - Masked for your safety! Be kinder!
(@Ted_Yeoman) reported
@santanderuk @santanderukhelp Why is your website such crap? I log in with my security number, do a transaction enter sec no to get OTP ... error (repeat) try to contact Help Chat XML code fail. Do transaction on mobile app ... no OTP needed? SORT IT OUT
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Jessica Longmore
(@DrJlo29) reported
@santanderuk @santanderukhelp so I present at my local branch and queue with my small human to open an account for said small human. Told (rudely) that I need an appointment. The next appointment is November. NOVEMBER. Utterly shocking service, & from my own bank?!
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robert forshaw
(@rabf67) reported
@santanderuk Wow Uk support,not a chance did any one offer any type of help
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Gabriella Russo
(@GabriellaRusso) reported
@santanderuk Utterly awful system, completely useless. Been on the phone for an hour being pushed from pillar to post because you ignored letters with change of address and requests to close the account. #systemsaysno #crapcustomerservice
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Lester Mackenzie
(@ablowtothehead) reported
@santanderuk your finance arm has incorrectly attached finance to my car because of a previous owners personal plate and now I can't sell it. How can I sort this out quickly? I have an offer on my car and 1 day to sort this out. Please help!
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MatrixAnalysis
(@Fran115MW) reported
@santanderuk @firstdirect Santander you sent me this last night, and I have refused your compensation. You had no right to block the account. You miss out the essential factor which was that your operative actually offered to put the payment through that I was going to make,
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Joshua Cologne
(@CologneJoshua) reported
@santanderuk Can you support your staff members and customers, and rethink your working with covid policy. I don’t feel it’s right expecting staff members with covid to be working in branches, in and amongst customers. Thanks
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MatrixAnalysis
(@Fran115MW) reported
@firstdirect @santanderuk and if there is anyone out there who deals with commercial/banking law and is willing to help me to take Santander to task, please let me know. @FreddieMoonPay Freddie just a plug for your dad, I spoke to him this week, but I might need his help on suing Santander
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Dame Janie B 🇺🇦
(@smudgeroo2016) reported
@Strickomaster All of the above but still got turned down for a mortgage as @santanderuk said my school was closed!
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@Richi 😷 Jennings
(@RiCHi) reported
@santanderuk @santanderukhelp trying again and again to do a balance transfer online, but the OTP SMS either never arrives, or takes so long that your site times out. The logon OTP works fine, so it doesn't seem to be my phone or network. Hay-ulp?