Santander

Is Santander down in Cromer, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cromer, Norfolk, England 12/20/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GMWritesHorror 𝕲.𝕸. 𝕲𝖗𝖎𝖋𝖋𝖎𝖓 (@GMWritesHorror) reported

    @santanderuk No it's not. It is down again.

  • p2pfreedom node69 (@p2pfreedom) reported

    @imcalledsara @santanderuk bitcoin is never down

  • ZakLFC7 Zak (@ZakLFC7) reported

    @santanderuk £500 compensation to every customer 👍🏻

  • GleannLucha nicola (@GleannLucha) reported

    @santanderuk This comms is a lot better - should have been yesterday There are clearly still issues though and some kind of further guidance necessary - with a full response in next few days as to what went wrong and steps forward future Other banks are waiting for us

  • JoHartley3 Jo Hartley 🍓 (@JoHartley3) reported

    @santanderuk @santanderuk you’ve said all is back to normal but I still cannot access the app!

  • cleistro Jana Hrickova (@cleistro) reported

    @santanderuk The app is still not working, don't like the message.. Oops something got wrong.

  • SimmySinclair Sinclair (@SimmySinclair) reported

    @santanderuk trying to use the online chat service to make a complaint about my experiences yesterday as your phones lines are all busy. But there is no way to complain online 🙄

  • langleyronald7 Rlszer (@langleyronald7) reported

    @santanderuk this is the most appropriate quote I've seen, based on yesterdays poor system 'glitch/upgrade' - "This is unforgivable. I work in IT, I know about systems, I know about backups and upgrades. To have this happen, I would get the sack if it happened in my job."

  • mollymini Judith Crossley (@mollymini) reported

    @santanderuk why is my banking app still not working?

  • Jacob8malik Linda Charlemagne (@Jacob8malik) reported

    @santanderuk There is a problem with your phone lines. I called twice and the call disconnected twice at exactly the same place. I was waiting to be connected someone