Santander

Is Santander down in Cromer, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cromer, Norfolk, England 01/03/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (17%)

    Login (17%)

  3. Website (13%)

    Website (13%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealMennox Mennox (@TheRealMennox) reported

    @santanderuk Not only did you put extra money in my account last week and then took it after 24 hours later, I cannot log into my banking due to this issue - although can confirm that contact payments (Apple Pay) work!

  • kenzie_g_1884 Kenzie G (@kenzie_g_1884) reported

    @santanderuk @santanderukhelp this is ridiculous. Any idea when the issue will be fixed? 🙄

  • martinbubear Martin 父 Bubear (@martinbubear) reported

    @santanderuk have really screwed up - if you need proper IT support please get in touch. In the meantime you need to prepare to compensate customers who cannot access their money or make purchases.

  • RedJamesH Jimmy James (@RedJamesH) reported

    @gaz_wynne @santanderuk Looks like this issue has been going on since early today, a non working day. I hope your next bank can meet your high service expectations.

  • chipkali chipkali 😷 (@chipkali) reported

    come on, @santanderuk please fix your issues. I will not be pleased if the payment for my groceries doesn't go through fo the delivery tomorrow :(

  • SurjKhera Surj (@SurjKhera) reported

    @santanderuk Online banking is down. Businesses run on weekends too and not having access to online banking is not a good look

  • lisabrackers Lisa Brackers (@lisabrackers) reported

    @EACharles12 @santanderuk I have a watch and phone with Apple Pay. Did nothing. Nor does it help with online purchases. A full Tesco basket online and I was buggered.

  • HanXMcDonald Hannah McDonald (@HanXMcDonald) reported

    @santanderuk Sent £300 from my @monzo account to Santander this morning (before I knew it was down). Just managed to see my Santander balance and there's only £90 in there despite the £300 coming out of my Monzo this morning. Thought it'd send the £90 to Monzo so I've got some money to hand.

  • SamManuel12 Sam Jones (@SamManuel12) reported

    @santanderukhelp Understand issues happen, for this length of time though is ridiculous however, the fact that you haven’t arranged to contact customers via text or email to inform them & they only find out once cards are declined or via social media isn’t acceptable. @santanderuk

  • LukeCropley Luke Cropley (@LukeCropley) reported

    @santanderuk Hi there my “Santander Quick balance” has stopped working for the past week any idea why this might be? This is the first time it’s happened I’ve tried reactivating it but always shows “we can’t display your quick balance right now”