Is Santander down in Cromer, Norfolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cromer, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy
(@twittwittawoo1) reported
@santanderukhelp Finally a resolution - found a bank who will talk to me and who will do a switch for me That’s after another 2 working days of long phone calls to Santander Frankly disgusting behaviour from @santanderuk and I would advise companies to stay clear of their online only account
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Cardiff Times
(@CardiffTimes) reported
@santanderukhelp Been on hold again since 9am & still on hold. What on earth is going on with your service @santanderuk Cannot logon online. The chat service doesn't respond to queries & entering information through the phone doesn't work either. If you want to keep customers give a good service.
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Alex Chopra
(@AJChops03) reported
@santanderuk @santanderukhelp After 4 hours of rude, sarcastic and patronising service (or frankly, lack of) and being kept on hold, I was asked to hold EVEN LONGER at which point your COLLEAGUE HUNG UP ON ME. Have they called me back? No! 1/2
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Danny Biello
(@danny_biello7) reported
@santanderuk my card has been blocked, without notice, i've been on hold for over 2 hours for the past 2 days, no one is willing to help,can't get access to my money, I need someone to help ASAP, there are no branches near where I live and all close before I finish work
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LIttle Superstars
(@LouiseLSSC) reported
@santanderukhelp This has been going on for 3 hours…. We are in the security line now with it ringing out and no one picking up the phone WTF @santanderUK
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Clive Darken
(@shedgalore) reported
@santanderuk Couple f rich guys advertising a bank with not so good customer service.
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MarkJ
(@Mark_J69) reported
@santanderuk Hi..my 15yr old son has a Mini 123 current account with a cash card. How does he upgrade the card to a debit card? Can't find anything on your website to advise.
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Martin Cain
(@MartinCainActon) reported
from
Ealing, England
@RichardBurgon Wee problem with @santanderuk?
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Eng Wei Chua
(@engweichua) reported
@santanderuk I'm trying to do some online banking but after logging in it sends me back to the login page. If I do get in, as soon as I perform an action I get kicked back to the login page. Help!
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LIttle Superstars
(@LouiseLSSC) reported
@santanderukhelp @santanderuk u need to be embarrassed by your service …. Been on hold 2 hours cut off by yourselves …. Now told I have 15 mins for someone to pick the phone up passed first phase of sercurity …. This is appalling