Santander

Is Santander down in Cromer, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cromer, Norfolk, England 01/08/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (15%)

    Login (15%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • crueboy666 A (@crueboy666) reported

    @santanderuk terrible customer service, cash left in machine, no answer on phone, branch can’t help, I assume the bank keeps my money then?????????

  • curlyjanes jane urwin (@curlyjanes) reported

    @santanderuk a long wait to report a fraudulent transaction but great customer service when it arrived.

  • lisajthompson18 Lisa Jayne Thompson (@lisajthompson18) reported

    Hey @santanderuk it feels ludicrous that I can't download a current balance/statement from online banking of a help to buy ISA, when it's something I may need as part of the core house buying process. Especially when you are spending tonnes advertising your the bank to do it with

  • MD35165608 MD (@MD35165608) reported

    @AnthonyRoseSnr1 @santanderuk They will need much more than a refresher training! Santander UK customer service is dysfunctional as is their fraud department refusing to take action in my fraud case

  • TrickySmall Richard Small (@TrickySmall) reported

    @santanderuk Is this issue still ongoing? Parents both in their 80s had their online shop cancelled at last minute due to issues with card. They’ve spent hours on the phone and no one seems to know what the problem is. Really unacceptable as they don’t know if future grocery shops will work.

  • AnthonyRoseSnr1 Anthony Rose Snr (@AnthonyRoseSnr1) reported

    @MD35165608 @santanderuk Since working from home all the staff want to do is rush the call through and pass it to someone else.

  • DaveParkinson 🅳🅐🆅🅸🅳 - Brave & ❤️ (@DaveParkinson) reported

    I challenge ANYONE in the UK to find worse business banking that @santanderuk - locked out of their sh*tty app again and now locked out of all accounts. Not as if any of us has a business to run rather than deal with their awful IT systems.

  • grahampinder13 Graham Pinder (@grahampinder13) reported

    @santanderuk hi can someone help? I signed up for a 1 2 3 account but haven't received my temporary security number or my card (dispatched 27th October)

  • waqp12 alison gregory (@waqp12) reported

    @gatwardian @santanderuk I had card issues at 12-12.30 today both contacless and pin. Even logged onto mobile app whilst in the shop!

  • Tinkale85 Tina Q-Pel (@Tinkale85) reported

    @santanderuk can you please get your customer service sorted and an email address for your customers to reach you? That would be referred to as service. Thank you!