Is Santander down in Cromer, Norfolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cromer, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (61%)
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Login (13%)
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Website (11%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Treborapp
(@treborapp) reported
@toryboypierce @TSB Same as @santanderuk trying to get through to customer service through their online bot “Sandi” is an absolute shambles. I currently have accounts and insurance with them. That will change in the very near future. No customer service here either.
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#DaddyPirate
(@rusheurope) reported
@santanderuk I’d like to close my account please. Customer service - ****. Chat service - ****. I’m that ****** off I’ll bank somewhere else!
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Divya Hirani
(@Divya10Hirani) reported
Customer service, we have had for the past year has been appalling. Requested new online banking details and kept getting told you should receive them in 10 days. 6 Months gone by. Then decided to close our ac 2 wks ago and have not received anything. @santanderuk
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Borneoboy
(@Borneob42763278) reported
@santanderuk @santanderukhelp PLEASE FOR THE LOVE OF ******* JUPITER PICK UP UR ******* PHONES. YOU CALL ME AND THEN EXPECT ME TO WAIT IN THE ******* LINE WITH A DUMB ***** TELLING ME TO HOLD EVERY 5 SECONDS. IF YUOU CAN'T PROVIDE THE SERVICE THEN ******* GIVE MY MONEY BACK. APE
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Lorraine Steel
(@steel_lorraine) reported
@santanderuk Lets hope he sorts out all the issues you have every month with customers cards being declined!!!!
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Lizzie
(@yarn_yarn_yarn) reported
What an absolute joke @santanderuk phone service is. 45 minutes for a simple call. 5 minutes of that was just to say they were busy. Even making me Google something that they had in front of them to tell them the same answer. Absolutely ridiculous.
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Lorraine Fox
(@LozFox1) reported
Hey @santanderukhelp @santanderuk I am your customer but why can’t I apply for a Santander123Lite account & get the £130 trf fee & cash back on bills but this is only for NEW CUSTOMERS 😡😡😡 #terriblecustomerservice
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Matthew Sparkes
(@Sparkes) reported
I've had 4-5 bank accounts fraudulently opened in my name in last couple of years. Getting it sorted is like pulling teeth, and banks act as if it's not their problem. It's even happened twice at @santanderuk. And trying to report to police via @actionfrauduk is painful.
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Alex
(@AlexJD1996) reported
@santanderuk help me please, urgent!
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Felicity Hannah
(@FelicityHannah) reported
@santanderuk A relative of mine has been trying to apply for a loan for 3 days but your form isn’t working and your call centre is closed. What can she do?