Santander

Is Santander down in Cromer, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cromer, Norfolk, England 12/26/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • pstaceyuk17 Paul stacey (@pstaceyuk17) reported

    @santanderukhelp @santanderuk Hello. Credit card been refused many times today due to a technical problem.our end. Is it fixed yet?? Thanks.

  • SOShimmra Shimmra (@SOShimmra) reported

    @santanderuk what’s going on with your telephone service? Been waiting for an hour and still not gotten through to your security team

  • Tobequitefrank4 To be quite frank! (@Tobequitefrank4) reported

    @santanderuk Sort youR app! I have an iPhone with FaceID it doesn’t need a passcode as well as it’s not fooled by photos. I’m now locked out as you forced me to change my passcode and I mistakenly entered the old one 3 times in error. MO WONDER YOU PHONE LINES ARE BUSY,

  • Pat1853 pat collins (@Pat1853) reported

    @santanderuk non existent customer service!!!

  • sjbosher Steven Bosher (@sjbosher) reported

    @djdaverose @santanderuk You’ve just said below there is an IT issue. I have this problem too can you advise when it will be fixed?

  • Jockysink79 Jocky (@Jockysink79) reported

    @santanderuk trying to pay off my credit card, you're telephone banking isn't working and nor is online! You've not sent out my temporary security number, and you don't send out paper statements! How on earth do I pay my balance?!!!!

  • barramarra83 Jamie J Heighton (@barramarra83) reported

    @santanderuk every time I use my card online to do multiply purchases you block my card, this is the 3rd time in 2 days. I’ve told you I’m doing so and no again you’ve block me. Spending 30 minutes on hold each time to get this sorted. #Jokers

  • kitchentowel Ben (@kitchentowel) reported

    @santanderuk trying to get through to your CHAPs team. The whole process has taken 2 hrs so far. This is really poor service.

  • Wilmoth39 Wilmoth (@Wilmoth39) reported

    @santanderuk is there a problem with resetting online banking credentials?

  • rawcliffe21 janine (@rawcliffe21) reported

    @seanmckibbin @santanderuk Ye my daughters in usa she’s had the same problem And was panicking