Santander

Is Santander down in Cromer, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cromer, Norfolk, England 01/08/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (15%)

    Login (15%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • postmaisie Malaisie (@postmaisie) reported

    @santanderuk is your banking app down? haven't been able to log on all day due to 'server error'

  • Northern_Dad_41 Northern Dad (@Northern_Dad_41) reported

    @santanderuk Customer service is just horrendous. Chats on the app are closed down automatically and I have to talk to automated chatbot indefinitely. This is no way to run a bank. I'm closing my account on Monday.

  • MoggieMinor Kathryn Coombes (@MoggieMinor) reported

    @santanderukhelp Thanks @santanderuk, @discounts4teach are saying it’s your systems and can’t/won’t help.

  • shaanp8 MoneyTalks (@shaanp8) reported

    Avoid these crooks @santanderuk they will freeze your money even after youve passed their secuirty several times. Their own staff cant fix an issue and say they dont know what the problem is. 3 days frozen my money!! Move to another bank people scary to think they can do this

  • misswoo64 marilyn polden (@misswoo64) reported

    @santanderuk please can you help me get a mortgage statement. All phone lines have huge waiting times

  • LizHarv26882144 Liz Harvey (@LizHarv26882144) reported

    @santanderuk Hi, I have been waiting over two weeks for my bank card and no update! Can someone please help me?

  • Richard24645065 Richard 1961 (@Richard24645065) reported

    Went to a @santanderuk branch to get money out yesterday as card stopped due to fraud.12 in front of me, took an hr to be seen,but 21 more behind me queuing.Used to be 6 tills at one time, now 3 but only 2 working.Very angry people in there. I hope I never have to go in one again

  • harduphall Sir Miss Spoke (@harduphall) reported

    @santanderuk website told me where I could find a branch in Crewe,but when I went there last week to talk to someone the entire building has been knocked down and had disappeared. My query has now turned into a complaint! Is it me?

  • Ablarr Abbie Bowles-Storer (@Ablarr) reported

    The terrible service from @santanderuk continues…9!! New sets of login details were sent. All were letter 2 of 2. No call back from the complaints team either. So I’ve had to reset AGAIN and now for another “4-6 working day” (the last one was 10 working days). Absolute joke.

  • alex_thfc22 Alex 🤘🏼 (@alex_thfc22) reported

    So who’s **** up is it? I send money from my Santander to my Barclays and the money has vanished into@thin air! You think I can get through to either? Think again. @Barclays @santanderuk