Santander

Is Santander down in Cromer, Norfolk, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cromer, Norfolk, England 02/18/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • richmumford Richard Mumford (@richmumford) reported

    @santanderuk hi I am an IFA. I have been hold for over 50 minutes. 8 am trying to help clients and run a business, I wish to try and use you but it’s clearly impossible…..

  • Laurence_Page Laurence Andrew Page (@Laurence_Page) reported

    @santanderuk everytime I try to call about the fact a new debit card hasn't arrived, it puts me on hold then hangs up on me :( ... I've tried twice and once I get to a certain point it just hangs up... Please help! I have no card! :O

  • gzn gzn 💙💚🇵🇸 (@gzn) reported

    Just wondering after 40, 45, 25, and 40 minutes waiting .... has anyone, ever, got through to @santanderuk? With the threat of restricted access to account because they need more info, it seems a bit risible.

  • Suer_63 Dr Sue Richards (@Suer_63) reported

    @santanderuk I'm having problems accessing banking app this morning. It says 'sorry the server is not responding', is there an issue or is it just me?

  • AWaters_1992 Alex Waters (@AWaters_1992) reported

    @santanderuk need urgent help. My friend has LOST his bank card and phone today at blackpool beach. He knows his log in details but cant log in on my phone because you need to text his phone... Ive tried calling to cancel it and no answer. Call me urgently 07752314604

  • LadyRach LadyRach (@LadyRach) reported

    @fastly Has this issue affected @santanderuk today?

  • MrTomGray Tom Gray #BrokenRecord (@MrTomGray) reported

    Hey @santanderuk if you give a **** about your customers you would do something about the horrendously distorting and ear-splitting hold music. It could genuinely damage someone’s hearing.

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • ChrisScot89 Scot (@ChrisScot89) reported

    @santanderuk do you really only have 1 mortgage adviser in Edinburgh? And now that he is injured, my application is stalled indefinitely as you can't pass to another adviser at another branch? I move in 4 weeks and your staff won't help!

  • injiduducu inji duducu (@injiduducu) reported

    @santanderuk please be less needy. I don’t want a customer satisfaction survey every time I use an ATM