Is Santander down in Cromer, Norfolk, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cromer, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Still a mask & 2 metres for me!! . ⚽🍺⚓
(@GregMerseyexile) reported
@kevinmagoo72 It seems I can pay it in at a Post Office but need a pay-in slip & envelope & going on the @santanderuk @santanderukhelp site is a waste of time as their 'Automated assistant' keeps asking daft questions even after you have answered them!! 🤬🤬
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Crawford Gillan.
(@Ceegee603) reported
@santanderuk I was notified that a transfer I was making from my own account was suspicious and to contact fraud dept. I can't access online or mobile banking. I held for 1 hr yesterday and over 2hrs this morning. Apparently the 'unlocking' cannot be done in branch. Suggestions?
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paul wilson
(@paulwil95301208) reported
@santanderuk online down again
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Gavin B Harris MCIPR
(@gavinbharris) reported
Hey @bancosantander @santanderuk Just a quick shout out for your awful service and attitude. I’ve closed my acc today after being a customer for almost 10 years since 2013. I had a payment due out today to Microsoft... #santander
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Steve M
(@munsterman) reported
@santanderuk Been on hold for 30 mins to Customer Support. No idea how long it will take for someone to answer, please can you advise. It's a security issue. What is the best time of day to call for short wait times?
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katie
(@katiedulwich) reported
@santanderuk husband’s been on hold for 45 minutes because he just wants to transfer some money from one of his accounts to another & a payment block was made. How does he get help!!?
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Sarah
(@Sarah44291773) reported
@santanderukhelp Avoid @santanderuk they do not answer the phones, give customers correct or accurate information, send letters. Really is better high st banks. AVOID. AVOID. 2nd rate service. Still chasing @TransUnion to fix incorrect information provided and recorded. WHY AM I DOING YOUR JOBS
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Jo Boyd
(@JoBoyd71656844) reported
from
Liverpool, England
@santanderuk appalling time scale waiting for the security team on the phone. 1hr 30 and then gets cut off!!!! My account is blocked and cannot access my funds terrible customer service
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anthym
(@anythm) reported
@santanderuk Been trying to get in touch to speak to someone to resolve an urgent issue that I have with my card getting blocked for intl. payments. Have waited more than 30 mins each time without managing to speak to anyone. Terrible service. What are my options ?
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Matthew Jones
(@mattj199) reported
@santanderuk my problem was fixed very promptly after raising it on here - in about half an hour. Call centre staff were great and security department very helpful indeed - #creditwhereitsdue