Santander

Is Santander down in Cromer, Norfolk, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cromer, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cromer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Cromer, Norfolk, England 02/11/2026 09:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • HumberCharlotte Charlie Humber (@HumberCharlotte) reported

    Hi, I’m concerned as my savings account balance has been transferred to my current account as I did not make this transfer. No one else has access to my account, passwords or passcodes. @santanderuk

  • miriam_burke Dr Miriam Burke (@miriam_burke) reported

    @santanderukhelp I was on track to buy a house before the stamp duty holiday. Then your valuer was off sick the day of the valuation. It’s been rescheduled for 30th June but I’m now going to miss the holiday and pay £1,000s in tax. Please help! @santanderuk

  • AnyiaShola shola Anyia (@AnyiaShola) reported

    @santanderuk your help desk is very unhelpful and can’t think of the other word to use. I understand you a trying to tackle fraud, but I think common sense is lacked here.

  • Dotlovesature Doris 💚✌🏽🐝 (@Dotlovesature) reported

    @santanderuk trying to change my address online, I type in postcode and flat number and click continue but keeps returning to previous page, highlighting house number and house name! I only have a flat number! Help!

  • joshgungum Josh Gungum (@joshgungum) reported

    @santanderuk any reason why a customer would have their account closed, and be told “you’re no longer welcome to bank with us”…. That’s a little bit disgusting if you ask me….

  • BhaviniRanson Bhavini Ranson (@BhaviniRanson) reported

    @santanderuk Why is your mobile app not working again? Been trying since 23.00 but it won’t load. This is becoming a regular problem lately.

  • philrandal Phil Randal (@philrandal) reported

    Once again, my partner isn't receiving OTP SMSs from @santanderuk on the @ThreeUK network. @threeuk tech support are useless

  • tom1bar Tom Barrett (@tom1bar) reported

    @santanderuk When completing a form on your site from my accounts page, after entering the OTP code and hitting submit i get the error: [Exception in:/WEB-INF/jsp/message/onlineApps_mainTemplate_no_navigation.jsp] null Tried on iphone safari, win10 chrome and edge all same-help?

  • edanfinan edan (@edanfinan) reported

    @santanderuk worst customer service ever experienced 40 mins hold

  • SinclairSammy Samantha Sinclair (@SinclairSammy) reported

    @santanderuk just want to say I just spoke to a lovely woman at customer services and she was very friendly and very helpful and even resolved my problem! Thank you!