Is Santander down in Crewkerne, Somerset, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Crewkerne, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crewkerne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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(@Ijblade) reported
@santanderuk 45mins on hold to speak with a advisor. Still no answer shocking customer service
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Tirgan Saadatzadeh
(@tirgans) reported
@santanderuk shocking handling of my partner’s complaint from your customer service department. Her business account has been blocked for 3 days and 12 calls later still no explanation. Your customer representative even said “Because I’m working from home, I can’t transfer your…
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Frances Crook
(@francescrook) reported
@santanderuk Blimey you make it hard to open an new account. Branch is too busy to help. Phones just cut off. Chat function is a machine. Is there anyone there?
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Mark Renton
(@markarenton) reported
@santanderuk - what’s the problem in your call centres? Have now been waiting to get through to an agent for over an hour!
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Alan Gibbons 🇺🇦
(@alan_gibbons) reported
@marshalla99 @VirginMoney Since Virgin took over, the service and app has gone ridiculously poor. Need to change banks. My @santanderuk is perfect in comparison!
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Mandy
(@pugsy70) reported
@santanderuk do you have any agents on your help desk? You've blocked my account I cannot get access to MY MONEY and yet none of your staff will answer the phones. Hanging on for 32 mins.
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Kev Hill
(@hill7kevin) reported
@santanderuk been trying to speak to your mortgage department for 2 days!! Been on hold listening to that awful music, apologising for keeping me waiting and promising me you will put me through!!@santanderuk #shocking call centre
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SamSatari
(@Samsatari) reported
@santanderuk what’s going on? The app isn’t working and I’ve been on hold for over an hour
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C
(@ubuluc) reported
had to give up after a 45 minute wait on hold this morning to speak to the fraud team....great customer service @santanderuk..... ⌚
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Courtney Spittal
(@SpittalCourtney) reported
@santanderuk 3 weeks since our query against our mortgage offer with you was sent and still pending response from Santander. Unable to proceed further in the process to purchase our home until our solicitor receives a response. Completely unacceptable wait time. PLEASE HELP