Santander

Is Santander down in Crewkerne, Somerset, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Crewkerne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crewkerne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Crewkerne, Somerset, England 12/09/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • topvillafan D A V I D D A V I D (he/him) (@topvillafan) reported

    Customer service helplines havent improved in 2022, 35 minutes on hold so far - I do have opther things to do. Employ more staff please. Todays its @santanderuk 😠 tomorow some other company, they dont care.

  • JaneMortgages Jane Farley (@JaneMortgages) reported

    @CStewart_CS @santanderukhelp @santanderuk I work in financial services and it's not uncommon to be on hold for over an hour. Our staff wear headsets so they can carry on working while waiting for the phone to get answered or we'd lose hours of the day. Theyll blame covid but it's been poor for a lot longer!

  • CWashingtonSare Chris WashingtonSare (@CWashingtonSare) reported

    So @santanderuk has hit the ground running trying to win the worst customer service award for 2022. On hold for over an hour and 10 mins and no indication of the wait times. @santanderukhelp

  • goonerlgh Lawrence ****** (@goonerlgh) reported

    @santanderuk @santanderukhelp Why is it impossible to talk to anyone on your phone line or via the utterly useless website bot if you're not already an account holder? Trying to help my father open a new account and the bot can't answer even a really basic question.

  • Iamlucy_loo Lucy Fenton (@Iamlucy_loo) reported

    @santanderuk terrible customer service from your #hackney branch this morning. I will no longer be opening an account with your bank.

  • CorpseMuncher Mouse Muncher (@CorpseMuncher) reported

    @santanderuk Thanks you blocked my account, didn't contact me to say you were doing so, and now your customer services are closed for the bank holiday weekend and I can't access my money. Shoddy service

  • Wilfy1874 Andy Wilf Williams (@Wilfy1874) reported from Dudley, England

    @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

  • tomfooled James Moore (@tomfooled) reported

    Getting increasingly frustrated with @santanderuk - unable perform transactions online and no chat or phone customer service agents available, nor can they help me in branch. A global financial institution should have ways of actually performing financial transactions!

  • bengomori 🦦Ben Gomori / G. Markus🦦 (@bengomori) reported

    @santanderuk still having problems in Chrome on my business account. Whenever I go to the access payees screen it just goes blank. I’m not accessing from a bookmark…

  • dinaztrudeau mighty aphrodite (@dinaztrudeau) reported

    @santanderuk having spent the last year failing to speak to or get anywhere with your customer services or being given incorrect information by your branch staff my only NY resolution will be to find another mortgage provider asap #badcustomerservice #mortgages #Santander