Santander status: access issues and outage reports
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Full Outage Map
- Santander generated 0 outage signals in the last 24 hours around Crewkerne, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Crewkerne, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crewkerne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sohail Lamvel (@Lamvel) reported@santanderuk How can I unblock my world elite credit card without having to call? Seems like a block that only CS can remove?
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Sandy (@deerheartsk) reported@santanderuk you really need to update your app to a speedy app. It’s too slow to load the login page, and then if we navigate to the stocks
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Marion (@rockchick4316) reported@santanderuk stop sending emails about using my overdraft when the reason it happened is because you stopped sending texts to say I was nearing it. I received no notification you were doing this. Surely you’ve noticed I only pay bills from them, useless bank with no cust service
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Edward Terry (@iamedterry) reported@santanderuk I think that’s symptomatic of a bigger issue. Having to wait 8 hours for text support says many things about your systems. 1) The AI chat assistant doesn’t deliver; 2) There are fundamental underlying issues that are causing so many people to need support (the bigger issue).
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Urmston Meadows (@UrmstonMeadows) reported@santanderuk - we'll put your fees up but don't worry, the service will be even worse
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Clippz (@Clippz) reported@santanderuk Why doesn't your chat feature work on your website. It has been broken for ages!
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Ash 1974🔴🏐 (@andy_horner) reported@santanderuk Not really any help and 5 days was mentioned which is a joke as its not 1950 is it?
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Jamie Brannan (@jbrannan23) reported@santanderuk must be the worst bank to deal with online. Impossible to log on and impossible to contact anyone. False information given online, out of service phone numbers provided and even the AI chat doesn’t know what it’s doing. Unacceptable level of customer service
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. (@Midnight_x83) reported@santanderuk It's been four hours since your chat not said they were passing me to a customer service rep to join the chat....still nothing
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Garry Peat (@RidgewayRam) reported@santanderuk This continued for a further 24 hrs with over 35 new accts being opened. I, therefore, had to call to explain the situation. The call handler was helpful and said he would close the new accts but I was staggered that as a customer facing employee he was not aware of the situation