Is Santander down in Crewkerne, Somerset, England?
Some problems detected
Users are reporting problems related to: mobile app, website and transactions.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Crewkerne, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Crewkerne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Santander
Santander is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Ian ******* MBE
(@IanCMBE) reported
@santanderukhelp @santanderuk any idea when I’m going to be able to use my direct debit card to pay my @TheAA_UK breakdown membership? I tried last week and apparently there’s a problem at your end?
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Pepper *****
(@balls_pepper) reported
@santanderuk Hey people. As a Santander customer, I can honestly say that they are utterly shite in every way. Imagine a set of really unhelpful people who take 45 mins to answer the phone, have no authority to comment on your problem (no intention to fix it), and pay you zero interest.
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Nilsha Makwana
(@nillypat) reported
@santanderuk Could you let your customer service guys know that if they advise customers to head to the branch that they should take some ID 'just in case'. A complete waste of a trip (with a baby) only to be told can't deal with me as I didnt bring ID! 😡
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Psyco Bunny
(@Psycobunny) reported
@agw1437 @calvinrobinson @santanderuk Terrible!
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Rachel Anne Lampey
(@LaLaLampey) reported
@santanderuk the website to log in seems to keep freezing each time I try to access it. Is there a problem?
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Olde Naturalist 🕷️ 🦋 🐝 💙
(@OldeNaturalist) reported
Jesus @santanderuk - 36 mins on hold so far! For a business customer. Hopeless
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Just Ask Design
(@JustAskDesign) reported
**** @8rthur2019 if Denmark were sponsored by @santanderuk you could not have had a worst day! Sorry Bud, I do take the piss sometimes. actually thought at 15 mins it was a given to Wales ( I'm a rugby man)
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Car Transport UK
(@EVMRecovery) reported
@Bounce_BackLoan @RishiSunak I know this doesn't help, but can I just say my experience with @santanderuk has been painless and smooth. The options are simple, clear and present including the payment holiday. Not helping, but feel that the ones getting it right need a mention 👍
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Andrew William Hardy 💙
(@AndrewW42421683) reported
@santanderuk feel let down by your bank as a victim of fraud you have sided on the fraudsters side not mine as a customer I bought a item in good faith and never received it you say I didn't follow banking practices #fraud
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Marcus is still my name
(@mk_gr) reported
@santanderukhelp It's now June 29th, and apart from an email saying something along the lines of "we have raised this with the specialist loan contact" I still haven't heard back from anyone regarding this issue. Is this how @santanderuk treats all its customersr?