Santander down? Current status and problems in Conwy, Wales

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Conwy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul (@Paul22260748) reported 7 minutes ago

  @santanderuk Receive an email from Santander saying" am I ready for investing, we are waiting for you."Joke really when waiting for debit card replacement,contacted them 3 times since 23ed Dec about nfc not working on app with new card details and no way of paying for petrol

• 
  Andy Wilf Williams (@Wilfy1874) reported 9 minutes ago from Dudley, England

  @santanderuk hi . I'm trying to lodge a charge back dispute in a debit card transaction but can't find the correct option via the website . Can you please reply with the correct email address .TIA

• 
  John Woz MBA (@JWozniak16) reported 18 minutes ago

  Is there any wonder why people are leaving traditional banks such as .@santanderuk - archaic web portals and terrible customer services. Can’t wait to close my account this week. Get with the times or risk losing more customers.

• 
  steve denny (@grumpyoldgrocer) reported 18 minutes ago

  @santanderuk is your SMS verification working properly today

• 
  louise macgregor (@loumacgregor) reported 21 minutes ago

  Santander really have the worse customer service and I don't think they care! @santanderuk

• 
  Alice 🌼 (@AChamakh) reported 25 minutes ago

  @santanderuk just went to pay my rent and the website on the landlords end said “Payment Error Unable to create rent payment - Payment Date 31 Dec 2021 is future of balances” yet £500 is now pending in my bank account. Will this have been taken or not?

• 
  Robyn Rogers (@ChesapeakeAssoc) reported 25 minutes ago

  @SaraBostock @MoneySavingExp @santanderuk I completely agree. It’s such a pain to have to go to branch when there’s and available service that every other bank in the land offers…..

• 
  Ben West (@MrB_West) reported 26 minutes ago

  @santanderuk phoned your current account customer services and my partner assumed to be female when I use the term ‘partner’. It’s just frustrating having to explain that it’s actually a male when I call. You’re not the only bank, but it’s nearly 2022... sort it out!

• 
  Jayne Robinson (@JayneKitsch) reported 28 minutes ago

  @santanderuk your customer journey online and on mobile is a mess. Just need to speak to a real person and it's like a digital gauntlet of bots and too many different types of passwords to remember. Can't believe I'm gonna have to go into a branch for such a simple request.

• 
  Corinna Reilly (@corinnareilly) reported 31 minutes ago from Old Windsor, England

  @santanderuk I know it’s difficult at the moment but I can’t get through on the phone, I went to branch and she sent me away (despite me driving half hour) and came back and tried make an apt in branch and not giving any until March. Im about to walk! Crazy service.