Santander

Is Santander down in Conwy, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Conwy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Conwy, Wales 11/21/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • acusworth80 andrew cusworth (@acusworth80) reported

    @santanderuk are there any plans to add boosts to the Santander app or even a separate boost app. Everytime I try and log onto boosts on the website it tells me my session has just expired even though I have just logged on

  • ernmander ernmander (@ernmander) reported

    Amazing how @santanderuk are so quick to put up interest rates on my mortgage. But extremely slow to put up interest on my bank account. Quick to make the mortgage go up to %4.5 but slow to make bank acct %2. Mmm why isn’t my bank acct rate %4.5 ? Robbing bastards

  • oroman348 #oromani973 (@oroman348) reported

    @santanderuk hi I’m Oliver from Bristol I work in the NHS but my wages aren’t enough to cover my expenses I have problem with overdraft.please help…

  • DenisMacShane Denis MacShane (@DenisMacShane) reported

    First of all @santanderuk close down 2 branches I used so need a train journey to get to one. Now no one answers their phone. Is there a bank that serves customers?

  • eiliscope eilis cope (@eiliscope) reported

    So @santanderuk - now waiting on phone for 18 minutes so far to flag my issue again - which you haven't filed and once again I haven't received a call that was promised. Your #customerservice is rubbish #fail So busy paying Ant & Dec that you've forgotten about your customers! 😡

  • CoodDoBettr Could Do Better (@CoodDoBettr) reported

    Still no reply form @santanderuk about the illegal use of 0845 numbers for customer service calls @ofcom

  • agreensh Andy G (@agreensh) reported

    @santanderuk Locked out of my account trying to move money to another of my accounts. Apparently that is suspicious. Maybe don't allow the transaction, but block account? I need to do other banking tasks. Suggestions please.

  • FormulaLunch NotWokeBloke (@FormulaLunch) reported

    @santanderuk have been trying to pay my credit card for 24 hours without success. Some issue with your platform. #tedious

  • grusbud Grusbud (@grusbud) reported

    @santanderuk @santanderukhelp Just switched to Santander, didn’t receive temporary password, rang up, placed on call for 15 mins then hung up on. Rang again and told I have to wait potentially 14 days to get letter so I can access my money. Absolute joke. Won’t be recommending

  • pshughes10 Peter Hughes (@pshughes10) reported

    @santanderuk An awful company. Don’t let you pay your credit card with a debit card, force you to set up a DD. Technically they do but cunningly enough it never works. And don’t come on here saying you do because you don’t. Awful and disingenuous. Don’t become a customer.