Santander down? Current status and problems in Conwy, Wales

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Conwy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mrs KLea D 🖤❤️ (@KellyLD11) reported 2 minutes ago

  @santanderuk I can't get on my banking app. I've asked for new login details via post over 6 weeks ago and still haven't recieved; I cannot use my card online at all now... Please can someone help?

• 
  Janet Metcalf (@metcalfjan) reported 3 minutes ago

  @santanderuk I have spent 30 minutes this morning and 55 minutes this afternoon on hold re a blocked account! Both times cut off!! How do I get help??

• 
  julie fletcher (@fletchju) reported 3 minutes ago

  @santanderuk absolute joke. You are taking more than the mortgage amount per month (since July). Have phoned 4 times - each time I have been told its an error on your part, yet I haven't been refunded the £900+ overpayment. Do I have to go to the Financial Ombudsman?

• 
  The_Dotfather (@The_Dotfather) reported 4 minutes ago

  @santanderuk what’s your current wait time since you have a tendency to block my card and waste my time waiting for support on a call for an hour….

• 
  HRH #IAmSpartacus #Iresist 🇺🇦🇪🇺🇮🇪 (@scarletpimpnell) reported 5 minutes ago

  @trussliz and @KwasiKwarteng please step down and let the grown ups drive, for the second time the BOE has to intervene in the gilts market, @santanderuk has announced budgeting for distressed mortgages, you have broken the system,STEP DOWN, IT'S NOT FUNNY YOU ARE DESTRYING LIVES

• 
  adrian wassell (@adewass) reported 8 minutes ago

  @santanderuk @santanderukhelp will you ever answer? been on hold for 40 minutes because you think I am a fraud victim!!! I was trying to by a car from @CazooUK. I cannot even access the app now, idiots!!

• 
  Sion Williams (@SionWilliams) reported 10 minutes ago

  @theginreaper @GoogleUK In the end I managed to order one, but my credit card company (@santanderuk ) blocked the payment and Google cancelled the order! Needless to say, I'm gutted as I still don't have one on order!! All Google help could suggest was order the white one 🤢

• 
  Alan Morrison (@alanmorrison20) reported 10 minutes ago

  @bancosantander @santanderuk @santanderukhelp ABSOLUTE SHAMBLES. Tried to pay for a car that a friend is selling us 24 hours ago and you’ve frozen our account and say it can be 3 days before it’s resolved. Customer service and management is a TOTAL DISGRACE

• 
  kevin (@k3vmc_invest) reported 11 minutes ago

  @santanderuk I’m another day older and still no access to my funds!! What does it take to get a response from this dead horse, because flogging isn’t working. Two hours in one call last night, but my account may be blocked for another 48 hours. Incompetent jobsworths.

• 
  Carysium (@Carysium) reported 12 minutes ago

  @santanderuk FAO Mike Regnier CEO of Santander. I refer you to Complaint Reference 11352221. I have been business client of your bank since 2008. You have lost £15k of my money and show know interest in finding what the problem is. This problem has created irreparable damage...