Santander down? Current status and problems in Conwy, Wales

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Conwy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (38%)
• Website (27%)
• Transactions (18%)
• Login (11%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Lord Pritchard (@ians_robots) reported 6 minutes ago

  @MorganBroadcast @santanderuk So sorry to hear your situation I've had a card stolen and they managed to get the PIN somehow. It was definitely NOT written down. My guess is they have machines where they can get the info off the card. Fortunately there was CCTV everywhere the f*ckwit used the card.

• 
  Stephanie (@saaalliso) reported 9 minutes ago

  @MorganBroadcast @santanderuk you should be ******* ashamed of yourselves for putting the blame of this criminality on the VICTIM and for, when you are more than capable of helping, have done absolutely nothing other than show you don't actually care jack **** about your loyal customers 🖕

• 
  alexm1979🌱 (@TheAstrid79) reported 9 minutes ago

  @MorganBroadcast I hope you get things sorted. Sounds horrendous. Worst thing I ever did was go to @santanderuk. My bank a known for their customer service, can recommend first direct. I won't go anywhere else now.

• 
  Marjorie Ingall (@MarjorieIngall) reported 10 minutes ago

  @MorganBroadcast This is horrifying. I’m so sorry. I hope shining a light on @santanderuk’s lax security, victim-blaming, and vile customer service helps motivate them to make things right with you and make changes to protect all their customers.

• 
  sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported 14 minutes ago from Chester-le-Street, England

  @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

• 
  Geordie at heart 💜#togetherdeclaration (@gayle45) reported 15 minutes ago

  @MorganBroadcast This is just terrible. Completely violating. Then for the bank to accuse you of negligence, is the icing on the cake! @santanderuk do better! Sort this out.

• 
  💧Chris Murray (@Chris_Murray48) reported 17 minutes ago

  @MorganBroadcast @santanderuk I use a 6 figure pin. But it doesn’t help if it’s so easy to get the bank to send a “reminder”.

• 
  Westie (@WestieSpurs) reported 26 minutes ago

  @MorganBroadcast I have palpitations just reading this. It’s so awful. I bank with @santanderuk too, and would hope they would back their customer through your general banking transactions. Calling a mobile you have reported as stolen along with your cards is just beyond dumb. Hope it gets sorted

• 
  CJ 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴‍☠️ (@Ind3pendent7) reported 26 minutes ago

  @MorganBroadcast @santanderuk They can access your PIN number via the Santander app. How did they get past facial recognition and passcodes?? I’ve separated everything. My bank app has extra security also.

• 
  NoSh*tSherlock (@tsherlock_nosh) reported 29 minutes ago

  @MorganBroadcast @santanderuk @VirginActiveUK This must be painful. However the police must have issued a report that should state your locker was broken into and things stolen. you should be able to submit this report to Santander for them to return all of your lost money. Report them to the Omundsbund if they don’t