Santander

Is Santander down in Conwy, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Conwy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Conwy, Wales 02/07/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ProfGarethT Gareth Thomas 💙 (@ProfGarethT) reported

    @PeterDbrash @MorganBroadcast Just checked with @santanderuk and they say there’s no way of disabling the pin reminder in the app. WTF?!!!!

  • DeiBryn77 Dei Bryn 77 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DeiBryn77) reported

    @OwsWills @santanderuk I've spent the best part of a year with Santander trying to sort out a Section 75 claim. Not good. Poor communication even after an Ombudsman decision went my way. Seriously tempted to move mortgage and accounts from there based on their customer service alone.

  • sarcastic_ali Ali (@sarcastic_ali) reported

    @Sue_Pook @santanderuk If it helps I'm with Nationwide. They are constantly checking I'm me even with the regular monthly stuff. It's usually via the phone app though, so I'm not sure it would have helped here. But app access is locked to fingerprint/PIN that is different to the card PIN?

  • monkeykezza Kerryn Groves 💙 (@monkeykezza) reported

    @MorganBroadcast @Sorrelish **** me! That sounds horrendous. Definitely sounds like an inside job too. @santanderuk are also doing as much as possible to get out of paying you back. The PIN was got from their app! I really really hope you keep fighting & get every penny back!

  • thistle5460 Billy Martin (@thistle5460) reported

    @MorganBroadcast Had similar awful experience with @santanderuk Crooks booked flights out the country. Surely easy to catch culprits - passports, airport CCTV? Cheaper just to let banks pay out was response… Months later, closed account and moved to @firstdirect

  • JohnLatchford John Latchford (@JohnLatchford) reported

    @MorganBroadcast Yet again a bank @santanderuk proves itself incapable of the simplest of tasks - like ringing the correct number when you have had your phone stolen. Why do they get away with the pathetic level of service.

  • BippetyBoop Harriet - a human. 💚💜🤍 (@BippetyBoop) reported

    @drclairetaylor @santanderuk @bancosantander Utterly pants and somewhat bizarre. Even with my basic knowledge of IT security, having access to the PIN like that is totally bonkers.

  • iverlean (((Fran Lewis))) Lady Lewis of Laffak (@iverlean) reported

    @annettesjl @santanderuk @santanderuk You are seriously making me consider my options - I have been a customer a long time, but this really makes me want to move my account!

  • sceneset Bee Barrett (@sceneset) reported

    @MorganBroadcast @santanderuk This is awful Charlotte! Not sure whether this will help but there is a Direct Debit Indemnity claim, One aspect of this is the Direct Debit Guarantee where customers can claim money back immediately via their bank if a collection error is made!

  • Epsom_Chinn Cllr Kate Chinn 💙 🇪🇺 🇺🇦 (@Epsom_Chinn) reported

    @MorganBroadcast @santanderuk I had a card stolen and the PIN number used 2006/7 time. I made a statement saying I had never written it down as I changed it the day I got the card. They accepted this and reimbursed me so that’s 16 yrs ago. I believe banks know it can happen !!!