Santander

Is Santander down in Conwy, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Conwy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Conwy, Wales 12/05/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • TheresaFarlow Theresa Farlow (@TheresaFarlow) reported

    Well I was trying to open a new account with @santanderuk but negotiating their web site is like going round in ever decreasing circles. I give up!

  • ifarrow Ian Farrow (@ifarrow) reported

    @santanderuk please help. You have sent a dormant account notice to my deceased father. The account is due to close on 14th September. My mother is very old and unable to provide details of the account. Your automated phone line needs this information.

  • Katrina_Watson Katrina Rose Watson (@Katrina_Watson) reported

    I’m so fed up with the horrible service I’ve been receiving from @santanderuk. They can’t seem to help me at all! Their complaints team are unresponsive! @santanderukhelp

  • EarthToWill Will Murray-Phillips (@EarthToWill) reported

    @santanderuk are you having an issue with your applications system online? I can't get past the first stage without it crashing!!! Thanks

  • Kishanp23 Kishan Patel (@Kishanp23) reported

    @santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who suspended the account (1)

  • chrisBRFCmorris Chris Morris (@chrisBRFCmorris) reported from Saint Annes on the Sea, England

    @santanderuk are the pits! Shocking, unhelpful service!! 😡#banks

  • sjg_001 Sarra (@sjg_001) reported

    @santanderuk nice of your company to let customers know you’ve closed the Kettering branch down

  • NaomiCoulthard Naomi Coulthard (@NaomiCoulthard) reported

    @santanderuk how do I get a new account statement without waiting for next month? Your website isn’t clear #confused #proofofaddress

  • knobalob Sophie A 👸🏼 (@knobalob) reported

    Trying to get through to the fraud team at @santanderuk and it keeps hanging up… Anyone wanna help?

  • AaronArkley Aaron Arkley (@AaronArkley) reported

    Anyone @santanderuk actually working today. Been on hold for 1 hour and 15 minutes to now 😡