Santander

Is Santander down in Conwy, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Conwy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Conwy, Wales 11/25/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Login (20%)

    Login (20%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Looocyyyy Lucy (@Looocyyyy) reported

    @santanderuk can you please tell your customers what's going on that so many of us have had the same issue of fraud by Amore London?? It's been happening for two days now and no official word about it

  • _justemma__ emma 🌻 (@_justemma__) reported

    @santanderuk bad call! Telling a 74 year old man who doesn't understand technology that he has to go online to open an account or wait until July when you can book him in! Terrible way to treat our elderly!

  • WatkinsonGary gary watkinson (@WatkinsonGary) reported from Islington, England

    @santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.

  • zoee1973 Zoe E (@zoee1973) reported

    @santanderukhelp So just tried, it’s not over 25k. Got the way to 2 factor authentication and then absolutely nothing happened! It’s almost impossible to to make online payments via @santanderuk

  • cashmosa_65 Sarah Cashmore ✝️.〓〓💙🇺🇦🌻 (@cashmosa_65) reported

    I’ve phoned my local Santander branch 14 times since 9.15am this morning and keep getting the message “sorry this line is busy” Our 2 refugees completed bank acc apps 2 wks ago & have heard nothing. We were told it would take 3-5 working days to process!! C’mon @santanderuk!!!

  • adejacobsdj ▶️Ade Jacobs◀️ 📻 (@adejacobsdj) reported

    @santanderuk is there a problem with OTP codes not arriving, tried to order groceries from Tesco and the it wanted to send an OTP. However nothing has come through to my phone after 6 times of trying.

  • NinaStobart Nina Stobart (@NinaStobart) reported

    Any of my contacts be able to help with banking advice please. To be precise transfer of money from a Ukraine bank account to a British @santanderuk bank (ideally without ridiculous fees) accounts in the same name?

  • ConnorMcConnel1 Connor McConnell (@ConnorMcConnel1) reported

    @santanderuk when you have a customer on hold, they don't need to be reminded that 'you're still busy' every 8 ******* seconds. It's blatantly obvious that you're still busy when there is hold music playing.

  • ElfisEmma Emma (@ElfisEmma) reported

    @santanderuk Hi I’m trying to help my elderly Nan do an online grocery shop and it’s asking her for a One Time Passcode when she tries to checkout. She doesn’t have online banking. What can she do?

  • TheHassNo1 Dave Hassett (@TheHassNo1) reported

    Great customer service this morning by @santanderuk - ten minutes on hold to be cut off 🤬🤬