Is Santander down in Conwy, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Conwy, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Conwy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (13%)
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Transactions (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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l_Hicksy_l
(@lHicksyl1) reported
@santanderuk your customer service is dreadful, 3 hours waiting yesterday and been an hour so far this morning, are you going to start reimbursing for my time spend on hold?
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SJM History 🇺🇦
(@historysjm) reported
Hi @santanderuk, I joined you recently yet you have frozen my internet banking when I tried to transfer money for no apparent reason and I have now had to be on hold on the phone for over an hour. Shocking customer service!
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Truth Hurts
(@onlyspkthetruth) reported
@santanderuk great policy you have that “security locked accounts” can only be unlocked by the account holder attending branch with ID. how does that work when the a/c is in a care home with dementia,the family have power of attorney but can’t access the a/c to pay for the home?
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Jack Havercroft
(@JackHavercroft) reported
@santanderuk I have called your number regarding a credit card query 4 times. I have now waited a total of 3 HOURS listening to an automated message telling me to wait. This is appalling ‘customer service’. Your online chat is useless. Give me a proper number to call.PLEASE!
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Shelley Knowles
(@designs22u) reported
@santanderuk put me on hold for 58 minutes then hang up on me? Get me a new bank quick, too many problems with you.
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Catherine Newell
(@cathynewelluk) reported
@santanderuk - I have now been on hold for 1 1/2 hours and it is getting beyond a joke!!! This is the worst service I have every encountered and I will be complaining the the financial ombudsman about this - do you have anyone working in your teams????? Very Annoyed Customer
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Chris Fittock
(@ChrisFittock) reported
The Columbo mac ain't cutting it. T-shirt bought at a gig. Damaged. @aoarena only facilitate payment. @bsimerch won't help, know who CAN, but won't SAY who. @santanderuk won't help either. Somewhere is my money. But I don't know WHERE. The Columbo mac ain't cutting it.
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Mapsimise - Analytics By Location
(@mapsimise) reported
Send Help ...... I've been sat on the phone for 20 mins in a queue to @santanderuk and they keep telling me they are very sorry for keeping me waiting. 👿 Its ok we don't have jobs to do 😟😟😟
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Dean Jacobs
(@deanmarcjacobs) reported
@santanderuk urgently need to speak to mortgage team about a payment error - on hold yesterday for 2 hours, today for 1 hour so far. Is 0800 783 9738 correct?
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shajeda ahmed
(@shajeda1) reported
@santanderuk I’ve been calling multiple times everyday this week to be put through to a mortgage advisor in order to fix my mortgage rate each time I get cut off after holding for over 2hrs!!!!!