Is Santander down in Conwy, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Conwy, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Conwy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Website (18%)
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Login (18%)
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Transactions (6%)
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Withdrawals (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Firey Jack
(@_fireyjack) reported
@santanderuk Woeful service. Trying to report lost card since before 8pm this evening. On hold for 2h 45m and counting. Can’t use app as phone was lost also. online banking via chat bot - useless. Now have to go to bed uncertain about account security. Pitiful.
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Dr Julie Scheiner
(@TherapyExpert) reported
@santanderuk why a I unable to contact you regarding my mortgage?! It's a disgrace that it's taking so long to contact you when you have made errors on my account!
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Riddim Ryder
(@Riddim_Ryder_86) reported
@santanderuk Great customer service team you have on the phone and complaints department.... NOT! Worst bank I've encountered! Rude *** staff!!
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Jane Lambert
(@nipclaw) reported
My call to @santanderuk appeared to be answered after 57 minutes delay. The number rang several times and then it went dead. I kept shouting "hello" down the line to no avail. The result is that I have wasted an hour for nothing.
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Holl
(@HOLLIEKINACH) reported
@santanderuk Still seems to be an issue? Payments showing as gone in, but the balance in my account hasn’t changed so it’s like the money isn’t actually there..
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Martin 🏴
(@MartinAbell17) reported
@santanderuk @santanderukhelp Shocking customer service.
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Danielle Robson
(@DanielleRobson2) reported
@santanderuk this is a joke my partners card has expired on the 31st of October she has not had a new card, she cannot order one online as it says sorry technical error, she rings and gets told its busy then after 20 mins she just gets put on a never ending ring what's going on
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Darren Evans
(@darren029) reported
@santanderuk online service is a joke absolutely woeful 🖕
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Jane Lambert
(@nipclaw) reported
I have been kept waiting for 40 minutes by @santanderuk's call centre. Such delays are caused by underinvestment in the service. The solution is to employ more call handlers, If they can't recruit enough here they can go abroad,
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Dr Julie Scheiner
(@TherapyExpert) reported
@santanderuk you say you make bills easier but impossible to contact you! Ridiculous service and time wasting!