Santander

Is Santander down in Conwy, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Conwy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Conwy, Wales 01/23/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DrZoid The Dr (@DrZoid) reported

    @santanderuk I have a problem with the Santander app on Android 12. Everything works except pay. When I click pay, it says "opps something went wrong". Reinstall does not fix. Data or WiFi same problem. How do I contact support for the app?

  • ray_jerink ray@jerink (@ray_jerink) reported

    @susierabin @santanderuk Text @techUnlock_ to fix your account immediately

  • TrainDriverIan1 Train Driver Ian (@TrainDriverIan1) reported

    @ilona_mclean @santanderuk High Street bank branches often run like other retail shops. Especially the counter service. Not talking stock trading or financial services here. It comes down to 'unskilled' jobs no longer providing ordinary workers a way to sustain a basic life without welfare payments.

  • clydefc123 liam (@clydefc123) reported

    @TSB @santanderuk can one use please help this is a joke their is alot of money I sent from one account to my other this still hasn't went in and no one seems to won't to help

  • sorchaodonneII sorcha (@sorchaodonneII) reported from Sunderland, England

    Anyone who banks with @santanderuk having issues with payments declining due to the 3D authentication failing, but it’s not actually giving you an OTP or asking you to authorise the payment on the santander app? Don’t know what to do 🫠

  • andy_richards1 Andy Richards (@andy_richards1) reported

    @santanderuk If you introduce a shiny new customer benefit platform such as Boosts, it may be worthwhile making sure the links to the retailers actually work….🙄

  • dbjkendall Dan Kendall (@dbjkendall) reported

    @santanderuk can I ask what is the point of asking me 20 questions about whether I’m comfortable about a payment for me to answer yes to each one, with ID verification & then you block said payment and lock me out of my account?! Then when I try and call your lines are shut! 👏🏼😒

  • LMac04 LMac (@LMac04) reported

    Over 13hrs on the phone to @santanderuk over 7 different calls to get my account unblocked only to get blocked again with no reason/concern. Passed between departments & the one that can help don't work weekends. This is no good to someone who relies on this account to pay bills

  • EddieSanderson Ed Sanderson (@EddieSanderson) reported

    @santanderuk I’m an existing customer trying to set up another account with you. It’s taken +2 months, hours and hours of call waiting, no replies to emails. No progress. Please help, please. Please.

  • rob_mcivor Rob McIvor (@rob_mcivor) reported

    @santanderuk - trying to report a stolen card. Can’t get past your automated systems without knowing the card number. Branch doesn’t take calls. Absolutely hopeless customer service.