Santander

Is Santander down in Conwy, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Conwy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Conwy, Wales 12/31/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ACunninghamMP Alex Cunningham MP (@ACunninghamMP) reported

    Disappointing to see yet another High Street bank cut its service to my area. This time its @santanderuk cutting opening hours claiming it give give staff more time to answer the phone. Can't understand why staff in open branches can't take phone calls when they're not busy

  • SilverDogKernow Silver Dog Jewellery (@SilverDogKernow) reported

    @santanderuk Moving towards all digital,closing branches earlier,now from 30June you will charge for customer service calls; surely hitting the most vulnerable in society who cannot afford unlimited call contracts and the elderly using landlines. Closing my accounts now.

  • vickyt195 Victoria Thornton (@vickyt195) reported

    @santanderuk thanks for closing your Macclesfield branch half an hour early today - the sign on the door was really helpful when I made a special trip to go there. The cash machine was also not working.

  • 1_2_1_1_1 V2 (@1_2_1_1_1) reported

    @santanderuk On your website 'Chat with us' button is not functional. I have tried multiple browsers but nothing happens on clicking the button. Also been waiting for 1hr on 0800 917 5630

  • madeinbarbados Sarah Darby (@madeinbarbados) reported

    @santanderuk when do you plan on lifting the block on my accounts? It’s been 4 weeks. Shocking customer service. #santanderuk

  • LoElizabeth04 Lauren (@LoElizabeth04) reported

    Any recs on good banks to open a savings account with, good customer service and interest etc? @santanderuk interest rates are shockingly low and don’t know why I’ve stayed with them so long!

  • Nathanb10385072 Nathan b (@Nathanb10385072) reported

    @santanderuk Really annoyed. Ran to your Kingsbury branch at 1:30PM to deposit money so I can pay important bills only to find the branch is closed for "lunch" when google says it's open. Ran back again for 4:15PM only to be told the counter stopped accepting cash at 3PM help!

  • CPandT Leigh Dancer (@CPandT) reported

    @santanderuk I understand the fact you prioritise covid but surly by now as a customer I can speak to someone about borrowing more getting fed up of the covid excuse not to take calls but want to speak to someone about how much it would cost etc before applying

  • mikej2504 Michael Jones (@mikej2504) reported from Walderslade, England

    @santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??

  • DafyddColeman Dafydd Coleman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DafyddColeman) reported

    @santanderuk absolute shite service