Is Santander down in Conwy, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Conwy, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Conwy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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DJ MR VEE
(@MrVeeTheDj) reported
@santanderuk hey what time does your customer service close? Been on hold for 30 minutes with it just raining continually.
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sh@k
(@Roni_Khan) reported
@santanderuk is the banking app down it is not refreshing nor sending any money out it states complete but nothing is sent nor received and balance is stilk the same
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Simon Harris
(@SJ_Harris) reported
@santanderuk Spent 45 minutes waiting in branch to make a money transfer because they are on hold to your own internal team!!! Absolutely ridiculous. Shocking service! Had to abandon and will have to go through the same debacle no doubt tomorrow!
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Aron
(@exactlyaron) reported
@katebevan The bigger issue seems to be that with @santanderuk you just need a OTP to register a new device. The 'personal ID' required to generate the OTP is the card number - if that's been changed you can find it out using full name, D.O.B and post code all on a driving license.
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Matt Corbould
(@MattCorbould) reported
@santanderuk @santanderukhelp in this digital age I can’t believe it’s taking over a week for you to supply a simple email or letter of proof of a buy to let mortgage for me. Over a week?? Come on. This is ridiculously poor customer service.
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DG
(@imgervazio) reported
@santanderuk you have blocked a transfer and locked me out of my online banking and you are closed ? Terrible service i need my money now !!!!!!
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Mark Burley
(@MarkBurleyUK) reported
@santanderuk Why is it impossible to speak to anyone there - appalling customer service been on hold for hours today
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Carl Ayres-Smith
(@AyresSmith1) reported
@santanderuk why can’t I get hold of your fraud team 24/7! I need to block my card. And also my card is not visible on the app for me to cancel it! Help
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Suzystiddy
(@suzystiddy) reported
@santanderuk my daughter has just started uni, is in a strange city, and still does not have access to online banking as she has not received part 2 of the letters. She has had them resent to her over a week ago. What can she do to get this resolved?
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Laura Denning
(@laura_denning) reported
@santanderuk I'd like to talk about my overdraft. Can I DM you? I hate customer services....