Santander

Is Santander down in Coalville, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Coalville, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Coalville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Coalville, Leicestershire, England 11/20/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (27%)

    Website (27%)

  3. Login (18%)

    Login (18%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelfromuk Mike Flint from the UK (@michaelfromuk) reported

    @Gill_WWA @thedeckinn @santanderuk The support centre workers being worked into the ground, rather than employ enough people to handle the queries. More money for the bosses; less support for customers. Brilliant.

  • jellybeanbec Becky Cardinal (@jellybeanbec) reported

    @santanderuk is anybody monitoring your twitter today?! In tears over the drama your helplines are causing me right now. Absolutely shocking customer service!!! Is there anyone I can speak to???

  • FlamingoQueen86 Hellö🦩 (@FlamingoQueen86) reported

    @santanderuk : If you think you’ve been targeted by fraud or a scam, it’s important that you report it to us straight away Also Santander: but we will place you on the same queue as everyone else, so good luck with not loosing any money 👍🏽 terrible customer journey

  • SiGan85 S 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SiGan85) reported

    @santanderuk do you ever answer the phone?? 3rd attempt now, so far I've been waiting for someone to answer for 32 minutes. Great customer service..... Not.

  • MoPlumber 1st Choice Plumbing (@MoPlumber) reported

    @santanderuk #noservice Have been on hold for more than 29 minutes now. You obviously have no staff on the phones. Pathetic service if you can call it that.

  • lidiafiorentini lidia (@lidiafiorentini) reported

    @santanderuk an insurance company has sent payment to my closed account with yourself, please help me get money back

  • jockywocky Jockywocky Esq. (@jockywocky) reported

    Dear @santanderuk Do you consider making someone hold on the phone for 1 hour 32 minutes (so far) to get a mortgage statement good customer service?

  • oshititsgord Gordon K Potter (@oshititsgord) reported

    @santanderuk Thursday Nightmare Story! Not a good look denying me access to my mum’s account to pay regular monthly care home fees even though I had established PoA long ago... and you wouldn’t tell me why!

  • happy_mummy ⭐️ (@happy_mummy) reported

    @santanderuk have lost a much needed cheque and after 3 (very long) held calls we are none the wiser. No-one able to help us do something! And no handler knows what to do. Zero customer service. Zero.

  • accesstheglobe1 James Exton (@accesstheglobe1) reported

    @santanderuk I am expecting a phone call from your fraud team but want to know when they stop working. Can’t hang around waiting for your phone call all day! Also, can anyone recommend a bank with good customer service?