Santander

Is Santander down in Coalville, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Coalville, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Coalville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Coalville, Leicestershire, England 01/16/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • SarHarSuperStar Sarah (@SarHarSuperStar) reported

    @santanderuk insisting @CooperativeBank need to provide ARN numbers so they can trace/refund payment, @CooperativeBank saying they don't have access to ARN numbers and can only provide Auth Codes

  • PaulDav06482018 Boxing Nutz (@PaulDav06482018) reported

    @santanderuk can’t get through on the phone to you guys, can’t get any help on chat as they advise me to phone and when I go online to try and amend something on my direct debit it says technical issue. You couldn’t make it up it’s like a comedy act

  • SarHarSuperStar Sarah (@SarHarSuperStar) reported

    Hi @CooperativeBank @santanderuk spent 7 hours on the phone to you both today trying to sort out the fact that my credit card payment (from coop account to Santander credit card) went through 4x instead of 1, inspite of Santander site saying it hadn't gone through

  • Oguemisu Oguemisu (@Oguemisu) reported

    Reaching the 45 min mark waiting to speak with someone at @santanderuk #santanderbank in the meantime my in-payments are still not being reflected in my account. Such a poor service!! #bankservices

  • GJDop Glen (@GJDop) reported

    Your telephone service @santanderuk ******* stinks, it's bloody pathetic!

  • andyyou91316135 andy young (@andyyou91316135) reported

    @santanderuk possibly the worst website and customer service I’ve ever had from a bank, but shouldn’t be surprised as it’s a bank

  • Danni462063683 Danni (@Danni462063683) reported

    @santanderuk extremely annoyed and frustrated that Santander have blocked my debit card and state it can take 5 working days to be reinstated. Its hard to believe that in the year 2022 your systems and policies are so rigid. No access to a debit card in these times of crisis!

  • TheReubenYoung Reuben Young (@TheReubenYoung) reported

    @martin_farley @santanderuk Also a @santanderuk customer, also can’t get through. Haven’t had a working debit card in months, online service doesn’t work and on the phone it’s just an hour of hold music followed by them hanging up.

  • philnetherwood Phil Netherwood (@philnetherwood) reported

    @santanderuk do you actually have anyone answering phone calls? Now on third 30 mins+ attempt because your security algorithm blocked online access. I appreciate security measures, but not ridiculous delay to release block. This'll become a #complaint at this rate!

  • tomwoods93 Tom Woods (@tomwoods93) reported

    @santanderuk any chance on an update on when bank transfers will be back up working?