Santander

Is Santander down in Coalville, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Coalville, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Coalville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Coalville, Leicestershire, England 11/20/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (27%)

    Website (27%)

  3. Login (18%)

    Login (18%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • DragonSprite Sarah Plant (@DragonSprite) reported

    @santanderuk I'd closed an account with Santander probably around 7-8 years ago, would I be classed as a new customer if I switched? Nationwide didn't classify me as a "new customer" after moving away 5 years earlier 😕

  • amwhybee Yu Yau (@amwhybee) reported

    @jennzahling @santanderuk I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅

  • GamesDenGames TheGamesDen (@GamesDenGames) reported

    I can't decide who is a more terrible customer service department to call @bt_uk or @santanderuk even worse if you want to waste an hour on chat bot to them!💩😭

  • waderyaganado david verrecchia (@waderyaganado) reported

    @santanderuk Appalling customer service in the mortgage department

  • Karens_tweeting Karen Preston MCIM (@Karens_tweeting) reported

    @santanderuk Neither the website nor my app will allow me to pay my credit card bill. Website sends to app then app sends back to website. I've been holding to speak to somebody for 27 minutes so far. Not good enough @santanderuk

  • joestevens442 joe (@joestevens442) reported

    @santanderuk gave up friday gave up Saturday trying to call the bank no staff equals no customer service

  • SharonArbuckle Sharon Arbuckle (@SharonArbuckle) reported

    Revolut Card has been frozen for 48 hours, have dealt with multiple Chat helpers on the App, still can’t access. @RevolutApp this is ridiculous. I got a new debit card from @santanderuk which seems to have confused them. I’ll go back to keeping money under the bed @MartinSLewis?

  • patrickarobey Patrick Robey (@patrickarobey) reported

    Shoddy service from #SantanderUK who cancelled a meeting at the last minute and will not reimburse the cost of the ticket I bought to get there.

  • FrankChoiceComm Frank Choice Comms (@FrankChoiceComm) reported

    @santanderuk hi there, I’m trying to sort repayment of the BBL and in all your instructions you dont actually tell us what name appears on the account I need to make the payment to. Please can someone help?

  • DJStephenson7 Daniel Stephenson (@DJStephenson7) reported

    @santanderuk please pass my thanks onto the customer service guy who just hung up on me after waiting on hold for ages 👌 top job mate