Santander

Is Santander down in Coalville, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Coalville, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Coalville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Coalville, Leicestershire, England 02/01/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MolyneauxMike Mike Molyneaux (@MolyneauxMike) reported

    @santanderuk - simply appalling customer service from your operators. Sort it out. Why should I wait over an hour on the phone!

  • steveoburns316 Steven Burns (@steveoburns316) reported

    @santanderuk how do you cancel a credit card account .. Please don’t say use Sandi I’ve tried 20 times it’s awful 😞

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    @firstdirect @santanderuk should be working to get my final research project sorted, and hopefully pass that to move on to my final piece of work before I finish on 6 June. At this rate I will be throwing 4 years of study down the drain because of your actions Santander, so Mr Bostock, get

  • Sarah44291773 Sarah (@Sarah44291773) reported

    @santanderukhelp You have provided incorrect information. You said depends on how late. @santanderuk gives the credit score agencies this information on a customer if they are 1 day late. Without advising the customer. T&C's are just not cutting it. Call a customer, send a letter.

  • rodwebb Rod Webb (@rodwebb) reported

    1/2 Thinking of using @santanderuk ? I started trying to transfer money from our business account to an account in our name elsewhere, three hours ago, and have spent most of that time listening to a robot apologising for their appalling customer service.

  • LGyamfi Linda Gyamfi (@LGyamfi) reported

    .@santanderuk I'm really appalled by the level of service received as an existing customer.

  • RiCHi @Richi 😷 Jennings (@RiCHi) reported

    @santanderuk @santanderukhelp trying again and again to do a balance transfer online, but the OTP SMS either never arrives, or takes so long that your site times out. The logon OTP works fine, so it doesn't seem to be my phone or network. Hay-ulp?

  • MottyRW RichardM (@MottyRW) reported

    @santanderukhelp @santanderuk the chat service were unable to help. I’ve now been on hold for 30 minutes to your security team. Can one of your management team please call me? I will summarise what’s happened below for clarity.

  • FabienTempest Tinie Tempest ⚒️ (@FabienTempest) reported

    @santanderuk Could someone please DM me? My Online banking service won't let me upgrade my account and the Livechat function isn't working either.

  • freja_fashion mette baillie (@freja_fashion) reported

    @santanderuk morning, I’m experiencing issues with the alerts I have set up on my account only some of them are coming to me. Can you let me know if that’s a known problem and if you are working on fixing it? 🙏