Santander

Is Santander down in Coalville, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Coalville, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Coalville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Coalville, Leicestershire, England 11/24/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (23%)

    Website (23%)

  3. Login (15%)

    Login (15%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • stu_stafford Stuart stafford (@stu_stafford) reported

    @monzo your customer service is awful. 3 hours now sat in a car dealership waiting for you to increase my card payment limit. Being fobbed off with generic answers. @santanderuk can I come back please?

  • TwitTwoToo TwitTwoToo (@TwitTwoToo) reported

    @santanderuk Now been waiting for one week to resolve a login issue. No access to my account since Friday, that’s 6 days. Have spent 3.5 hours on the phone with 8 of your staff and am locked out of all transactions. Your service and duty of care to this customer is appalling.

  • Carolyn_UK Professor Carolyn Mair PhD CPsychol (@Carolyn_UK) reported

    Experiencing appalling service @santanderuk repeatedly without resolution. Super stressful and frustrating to be wasting an inordinate amount of time for no good reason.

  • Change2Thrive Jooli Atkins (@Change2Thrive) reported

    @santanderuk fraud line is dreadful. Numbers on the website are wrong (closed contact centre followed by a changed number). Finally connects and rings out for more than 20 mins before I give up. No wonder fraudsters win.

  • citygrlfitness City Girl Fitness (@citygrlfitness) reported

    Always amazed by @santanderuk and their capacity for appalling customer service

  • drumchick90 Lauren Beaumont (@drumchick90) reported

    @santanderuk is there a problem with your website? I’m trying to use the website to do something and it keeps kicking me out while I’m using it on my phone. Tried using it on both Google Chrome & Safari.

  • ernmander ernmander (@ernmander) reported

    Amazing how @santanderuk are so quick to put up interest rates on my mortgage. But extremely slow to put up interest on my bank account. Quick to make the mortgage go up to %4.5 but slow to make bank acct %2. Mmm why isn’t my bank acct internet %4.5 ? Robbing bastards

  • clairegander53 claire gander (@clairegander53) reported

    @santanderuk Yo santander. Someone's used my card after everyone's gone home. What am I supposed to do? Your website says open 24/7 and its clearly not. So fraudsters can take note....use people's card after 6pm there's nothing anyone can do about it.

  • crawfj John Crawford (@crawfj) reported

    @santanderukhelp I'm getting e-mails for a @santanderuk customer who apparently just opened an account and provided my e-mail address by mistake. How do I stop getting their e-mail messages? I'd hate for them to miss something important because they gave the wrong address.

  • CutlerTanhurst Suziesuze (@CutlerTanhurst) reported

    @santanderuk is the mobile banking app ok? I can’t seem to log in? Thanks.