Santander

Is Santander down in Coalville, Leicestershire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Coalville, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Coalville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Coalville, Leicestershire, England 11/30/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Matty47v Matt Pickles (@Matty47v) reported

    @santanderuk are we in STIP again? Payed the water bill and website said payment failed but the money has come off my balance inc pending but doesn't have it in the list of pending transactions

  • traybakes66 Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk I rang the number back and waited on hold for a further 10 mins then gave up again. Now my online and mobile banking access has been blocked.

  • SebsJoPatrick Jo Patrick (@SebsJoPatrick) reported

    @santanderukhelp I am the widow who has been treated appallingly by @santanderuk. I am the person who has suffered a traumatic event. I am the woman who is about to start her working day with the threat of a field agent calling. I am the mother who is trying hard to give her child a safe home.

  • traybakes66 Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    @santanderuk A further 11 minutes talking to a pleasant but unable to help me member of your helpdesk. Advised I'll have to call the first number again and expect to wait another 30 minutes. BTW, I spoke last week to Santander to make sure the transfer would be straightforward

  • DaveB1953 David Bates (@DaveB1953) reported

    @santanderuk Three online debit card transactions today are not showing in my pending items and have not been deducted from my cleared balance . Is this part of the earlier issues ?

  • hannahely_ Hannah ✨ (@hannahely_) reported

    @santanderuk I called them to ask for the charge to be rescinded and interest lowered as I have been a trust worthy customer my whole life. But I didn’t even get an off script answer. So I cancelled my overdraft then and there and have just switch banks.

  • BrokenByTheNHS BrokenbytheNHS (@BrokenByTheNHS) reported

    @santanderuk Hi. I can't seem to be able to log on to my online account. Has there been a problem? Is it affecting log-ins?

  • traybakes66 Sally Campton (@traybakes66) reported from Belfast, Northern Ireland

    Hey @santanderuk I made a large online transfer. Your automated service rang me to check it was legit. I waited for over 10 minutes to be put through to someone then gave up on account of being at work.

  • tainkirrahe 🏳️‍🌈 Benjo Banjo Bonjo (@tainkirrahe) reported

    @CaelynEllis @santanderuk who ******** uses manual voice recognition as a security feature??? I am so sorry you’re going through this. *hugs*

  • portybelly Flash (@portybelly) reported

    @santanderuk Spent all afternoon on 3 calls totalling over 180 minutes on hold, going through security repeatedly, then back on hold again, then getting dropped trying to unblock my account. Appalling customer service. Been with you for many years, but not much longer at this rate!