Santander status: access issues and outage reports

Problems in the last 24 hours in Cleveleys, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Cleveleys, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Cleveleys, England

Latest outage, problems and issue reports in Cleveleys and nearby locations:

• 
  Chris Morris (@chrisBRFCmorris) reported 59 minutes ago from Saint Annes on the Sea, England

  @santanderuk are the pits! Shocking, unhelpful service!! 😡#banks

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heather Self (@hselftax) reported 2 minutes ago

  Why is it so difficult to get past automated bank systems? I want to make a payment which is outside the parameters of the app, but getting out of the doom loop of “did you know you can do this on the app” is almost impossible. Thanks (not) @santanderuk .

• 
  The Pixel Princess (@PixelPrincessRG) reported 2 minutes ago

  @chaosprimeZ @santanderuk I can imagine! Their customer service for me was non existant. On the other hand, although I havent suffered fraud since, Nationwides branch staff have virtually fell over themselves to help with other queries.

• 
  Ali (@callyoubetty) reported 2 minutes ago

  @santanderuk It takes forever to take a photo the app accepts. I'm starting to whoever designed it hates Santander. I only keep the account for receiving and paying cheques. There's no point sending a DM as I can't see what you could do. Please just tell the relevant person to fix it. Thanks.

• 
  Ian Cranston (@cranston65) reported 3 minutes ago

  @santanderuk @santanderukhelp perhaps you could explain an issue I still have with international transfers - there appears to be no way to see transfers that are currently processing or are pending - these MUST be clearly & easily visible against my account

• 
  George (@bipolar_thfc) reported 7 minutes ago

  Does this happen with everyone's bank where they want you to submit documents on your address and all this other ****? I try send money to people and it says failed then accepts the 2nd time round but I can't see the money out my account. These banks are ****. @santanderuk

• 
  Martin Hughes (@MartinH01846340) reported 11 minutes ago

  @santanderuk @TSB God help the customers. Closing all their branches.

• 
  BIG_McQuill (@BIG_McQuill) reported 17 minutes ago

  @santanderuk Hi. I'm trying to pay off a bill, and I'm not receiving the OTP. I've tried everything you've suggested, and still nothing, but I can receive other texts etc absolutely fine, please can you look into this problem? It's not the first time this issue has occurred.

• 
  ANDREW JAMES BRINKMAN (@monounio) reported 18 minutes ago

  It’s a contingency to use my money to make war! When I have earnt that saving lives! Lock down Santander please 🙏🏻. @santanderuk

• 
  fiona landmann (@fifi758) reported 20 minutes ago

  @santanderuk so almost week 3 of trying to get my issue resolved, phone calls, messaging, emails still nothing ! A complaint was raised by one of your colleagues last week and now I have a wall of silence? Somebody please respond ?

• 
  Damien McCrystal (@DamienMcCrystal) reported 21 minutes ago

  @santanderuk An unmoving queue at 3.15pm. No indication of service available. If you can’t serve after a certain time, make it clear, put up a sign. Deal with customers clearly and efficiently instead of wasting their time. Don’t treat people like **** because they’re poor and inarticulate.