Santander

Is Santander down in Chepstow, Monmouthshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chepstow, Monmouthshire, Wales 02/20/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (13%)

    Login (13%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • philipgadams Philip Adams (@philipgadams) reported

    @santanderuk you can close all my accounts. Making arrangements to sell all the shares I have in you too. Hopeless service. Should never have left First Direct

  • Hicklinator Dirk Hicklin💙 (@Hicklinator) reported

    @santanderuk Many thanks for closing my local branch in Ashby-De-La-Zouch and then I find my alternate in Swadlincote has been temporarily closed without getting notice, how am I suppose to get service? So poor!!! Will you pay expenses and loss of work??

  • gavinspringett Lord Gavin Springett 💙 (@gavinspringett) reported

    Lucy at the @santanderuk call centre is an absolute legend great customer service

  • ArnoldMawere Arnold (@ArnoldMawere) reported

    @santanderuk absolute shambolic of a bank! Very unprofessional and untrained customer service team!

  • Katrina_Watson Katrina Rose Watson (@Katrina_Watson) reported

    @santanderukhelp I have still not been contacted with regards to this issue! This is extremely disappointing!!! I have been massively inconvenienced by this matter and I’ve now waited almost 3 weeks. Feel so let down by @santanderuk

  • bridyid5 Chris 🎵he’s our number 2️⃣3️⃣🎵 (@bridyid5) reported

    @santanderuk Over an hour on the phone, being passed from department to department for nothing. Not one member of staff could help. So thank you for 10+ years, but I’ll be taking my banking elsewhere now. Today was a joke.

  • freja_fashion mette baillie (@freja_fashion) reported

    Morning! @santanderuk My customer is trying to pay my Santander account via bacs she is getting warnings the account is not recognised. I checked all the details which seems right. Why would this happen? How can I resolve?

  • Gains_Malone Paul (@Gains_Malone) reported

    @santanderuk Hi guys. I'm in the process of buying a property in Spain. If i were to buy this in cash with the help of friends, is it possible to then remortgage the property with Santander to pay them back? (I don't have time to get a mortgage myself)

  • Miss_Cakehead CAKEDEAD (@Miss_Cakehead) reported

    @santanderuk *help* boyfriend in critical care after being attacked, your emergency number being unanswered, need his card blocked ASAP

  • DivaStroppp 🧶🧵Grandmaaaaaa🧵🧶 (@DivaStroppp) reported

    Absolutely appalled by the service from @santanderuk mortgage application ongoing since Dec 2020. Went to underwriters 3 weeks ago. They AT THIS POINT decide more bloody paperwork is needed. Santander you are giving me a nervous breakdown. Literally.