Santander

Is Santander down in Chepstow, Monmouthshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chepstow, Monmouthshire, Wales 12/16/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LancsK8 🦖🟩Non-compliant⬜gender skeptic🟪🦕 (@LancsK8) reported

    @PeterDbrash @MorganBroadcast @santanderuk Seriously?! That's awful tbh

  • Bridgeanne Anne Booth 💙 (@Bridgeanne) reported

    @MorganBroadcast That is absolutely terrible. I was actually thinking of transferring to @santanderuk & I definitely won't rush to do that now. I can't believe what a terrible experience you have had - & the fact that they also took from your savings is appalling. I hope it all gets sorted asap.

  • go9259 Go9259 (@go9259) reported

    @bethanyrutter @santanderuk Think Amex on their website so let you see your PIN

  • kazzydoodah Karen (@kazzydoodah) reported

    @MorganBroadcast @santanderuk @VirginActiveUK I’m so sorry this has happened to you, this is just awful. I hope you can get a more suitable response from both companies and soon 🤞🏼 X

  • MrWylis Mr Wylis: gnostic atheist, pro-vax, LGBTQIA+ (@MrWylis) reported

    @MorganBroadcast @santanderuk @VirginActiveUK The bank should be speaking to the police and the fact that other people suffered in the same way as you means there's some kind of sophisticated criminal enterprise, and obviously you've not given your PIN out. I can't imagine how **** this must feel.

  • TheLittleHous19 The Little House (@TheLittleHous19) reported

    @MorganBroadcast This is so bad! I am so sorry this happened to you and the fact that @santanderuk and @VirginActiveUK are refusing to help / take any responsibility is appalling.

  • potter_barbara2 Barbara Potter 💙💙#FBPE (@potter_barbara2) reported

    @MorganBroadcast So sorry to read your story Charlotte - beyond awful - but big thank you for the shout out and warning to anyone using @santanderuk or @VirginActiveUK - think again

  • Mandymillyprice Charlie Farley. Rolo Polo. Milly Mandy (@Mandymillyprice) reported

    @MorganBroadcast I really hope Santander do the correct thing & reimburse you. Please keep posting updates. Santander you should be ashamed at your shocking lack of support @santanderuk #Santander

  • Johnboy_Cook Complexicated Cookie @Abominable Snowmen BFI (@Johnboy_Cook) reported

    @lunglock @santanderuk That’s really disturbing and interesting, On the PIN issue, I’m pretty sure the Santander App will show / remind you of PINs once you’ve logged in. The bigger issue here is how they got around the facial recognition/passcode to access the app. Virgin Active could be liable…

  • MMcaughtrie mike mcaughtrie (@MMcaughtrie) reported

    @santanderuk sort out @MorganBroadcast issue and your customer service while you're at it. She's lost her savings through no fault of her own. Easier to blame victim than take action. @VirginActiveUK you bear responsibility too