Santander

Is Santander down in Chepstow, Monmouthshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chepstow, Monmouthshire, Wales 01/04/2026 00:35

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (17%)

    Login (17%)

  3. Website (13%)

    Website (13%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent Santander outage reports came from the following cities: Bristol.

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City Problem Type Report Time
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Website
United KingdomBristol Mobile App
United KingdomBristol Mobile App

Community Discussion

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Santander Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MJCSD70 Michelle J Cowley (@MJCSD70) reported

    @santanderuk fix your app so that it’s possible to do all things cc related in it: update direct debit etc. Also I should be able to adjust my own direct debit date. I shouldn’t hate to call you to do that.

  • StuartKane19 Stuart Kane 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuartKane19) reported

    @santanderuk your app crashed during an update, and as a result I'm locked out of the app and online banking. Your helpdesk say that I won't be able to get back into it until NEXT YEAR. This is ridiculous, it should be a simple process to reset someone's access to a blocked app.

  • BartolomeoAndre Andre Bartolomeo (@BartolomeoAndre) reported

    @santanderuk customer service is a nightmare at Santander bank . Closed an account 2 weeks ago and still waiting for my money !! Apparently in a holding account gaining interest for them I think !!!

  • SarahON33 Sarah O'Neill (@SarahON33) reported

    @santanderuk your customer services is horrendous. Please get in touch with me.

  • invertedcommas @invertedcommas (@invertedcommas) reported

    @santanderuk can you please fix your internet banking?? I desperately need 7 years of bank statements for court 9am tomorrow, why does your site never work when needed??

  • assortedwaves 🎄☃️ 12 Daves of Christmas 🎄☃️ (@assortedwaves) reported

    @DJKey @santanderuk @santanderukhelp Oh yeah if you owe them money they’ll be quick in letting you know & getting it back. Since they changed their debit cards to Mastercard they’ve been an absolute crock. going into a branch for help, forget it, if you haven’t got an appointment they won’t help & tell you to ring

  • assortedwaves 🎄☃️ 12 Daves of Christmas 🎄☃️ (@assortedwaves) reported

    @DJKey @santanderuk @santanderukhelp Then they’ll close the branch down because no one is using it. Ridiculous!

  • Maddie203 Mo Carter (@Maddie203) reported

    @bigsteviecook @santanderuk I'm having the same issue

  • Laconic_doc Dr Kit Byatt (@Laconic_doc) reported

    Bizarre that @santanderuk online systems are unable to show the last date/payment of a proportion of my (longstanding) direct debit payments... ...I'd have thought this was pretty key information for a customer—and the ideal task for a computer: storing/retrieving info 🤔

  • MMuffin52 MsMuffin52 (@MMuffin52) reported

    @santanderuk Still trying to change signatories on business account-after six months; Santander useless service.