Santander

Is Santander down in Chepstow, Monmouthshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chepstow, Monmouthshire, Wales 12/31/2025 11:05

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent Santander outage reports came from the following cities: Bristol.

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City Problem Type Report Time
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Website
United KingdomBristol Mobile App
United KingdomBristol Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • thelauren97 Laurenn (@thelauren97) reported

    @santanderuk @bancosantander @santanderukhelp outrageous service from you guys. Your staff is very incompetent. I was told my phone would be removed from the black list so that I can use my APPLE PAY because you have blocked me from using it for 4 days now.

  • AnnaBattersea1 Anna Battersea (@AnnaBattersea1) reported

    @santanderuk Terrible bank…

  • katemagraw @katemagraw (@katemagraw) reported

    @financialombuds @santanderuk @santanderukhelp I have raised a formal complaint as a Santander customer as feel we have been unfairly treated, I was not advised of the complaints procedure or given a complaints reference number or timeline of how my concerns will be dealt with?

  • g_gormo mart gormo (@g_gormo) reported

    @ciarale01 @santanderuk this is truly upsetting ciara, but generally banks do replace whatever amount was taken, though it makes it less of an ordeal and worry....i hope you don't let it bring you down too much

  • Gonefishing781 Gonefishing78 (@Gonefishing781) reported

    @TakeFive @santanderuk @TheFCA SHAME ON YOU SANTANDER. You have lost me as a customer. You will not tell me what to do with my money. Just who the hell do you think you are?

  • badperm Witold Witek (@badperm) reported

    @santanderukhelp @santanderuk extremely worrying app issue. I paid for a currency exchange yesterday,and although”success” appeared,the amount was not debited. Logged out&in again at least twice & nothing. Did same again which did work,but now been debited twice for same amount

  • rebeccainkorea Rebecca (@rebeccainkorea) reported

    How ******** are @santanderuk sending me a letter to my new address to tell me that they can't update my address because they need proof of my address. If the letter arrived I obviously proved my address well enough???

  • feebeefi Fiona (@feebeefi) reported

    @santanderuk Hi. I've just received two text messages claiming to be from yourselves even though I am not a customer. It includes your customer's partial email address. Thought I would let you know

  • PodcastOfJeff Into The Unknown (@PodcastOfJeff) reported

    @ciarale01 @santanderuk @Santander Ah, that sucks. Mine was a fraudulent charge on a money wire service that I had never heard of, let alone used. They were very nice about it.

  • stephen_j_moran Stephen Moran (@stephen_j_moran) reported

    @franceschild @santanderuk It hurt to see on the phone bill about £30 for talking to someone, a real person at the time, who strung us along, knowing all the time that they couldn't do a thing to help. Yes, numbered mazes and being on hold for ages, having to listen to muzak and repetitive messages - gah!