Santander

Is Santander down in Chepstow, Monmouthshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chepstow, Monmouthshire, Wales 11/29/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • LordProtector11 Lord Protector (@LordProtector11) reported

    @santanderuk I’ve had issues with contactless payments all day card just not working Chip and pin only

  • krissisritehere krissisritehere@gmail.com (@krissisritehere) reported

    @santanderuk what is happening with online payments? I’m trying to pay my bill but get an error stating you are unable to complete my request??

  • Mrmilka92 Mr.milka (@Mrmilka92) reported

    @santanderuk I have still not received a payment I was waiting for and with it being bank holiday tomorrow time is running out for me to actually get this issue sorted before it ruins my bank holiday plans

  • ZoeSmy Zoe Smy (@ZoeSmy) reported

    @santanderuk you notify me of fraud and ask me to call - 3 hours of trying and no reply- dreadful service. How do I arrange a callback please

  • JackParkerNo1 Jack Parker (@JackParkerNo1) reported

    @RifuRose @santanderukhelp And 3 HOURS...WTF???!!!!! WHAT REASON IS THERE FOR THIS DISGUSTING CUSTOMER SERVICE SITUATION...AFTER ALL THESE....TO NEVER BE IMPROVED IN ANY WAY....AY @santanderuk?????!!!!!!!!

  • Steffie210188 Stefanie Mace (@Steffie210188) reported

    @santanderuk I am so annoyed!I received my NEW master card debit card on Friday, it’s supposed to be activated on my Apple Pay but it is not working! I have been without money for over a week because of the jubilee.I’m getting charged late fee as @Clearpay cannot take my funds

  • EXHAUSTEDPOA George (@EXHAUSTEDPOA) reported

    @ComplainingCow Internal bias. Companies such as @santanderuk take away your complaint and Investigate It looking for points to self mitigate instead of looking at from customer perspective.

  • HannahPeake2 Hannah Peake (@HannahPeake2) reported

    @santanderuk Still awaiting on a payment that was sent to me yesterday is the problem still ongoing

  • Joshsammys Josh Samuels (@Joshsammys) reported

    @santanderuk spent 45mins on hold yesterday to tell you my card wasn’t working on holiday. You lot fixed it for a day now it’s not working again. World bank my arse

  • ZammutoSantino Santino Zammuto (@ZammutoSantino) reported

    @santanderuk I have received my Santander One card last week and have received a text about activating it but I still haven’t received my letter on how to activate as I’m not an exciting online banking customer? Can you please dm me to assist?