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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Chepstow, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • technicslover
    Technicslover (@technicslover) reported

    @hnjsamuels @santanderuk I can't deal with them on the phone until I create a "voice password" Tried 10 times and it didn't like my Scottish accent. Closed my account and moved on. **** em.

  • Mickandhismusic
    Mick Holds the Line (@Mickandhismusic) reported

    @santanderuk Another thing to pass on is this weird glitch Santander online has with bank transfers . When I give my bank details to a client, they get the ‘we don’t recognise this account’. Even when it’s a Santander to Santander transfer! This issue has been going on for at least 1 year 👎

  • Empty_With_You
    Tyler (@Empty_With_You) reported

    @santanderuk It’s not even the lack of advanced notice (which is horrific) it’s the fact that I’ve apparently not had access to my money since 18th yet nothing has been said to me, nor does the app reflect this. I’ve called the number & that hasn’t helped. I’m switching my bank.

  • DhirajPalm9776
    PalmerDhiraj (@DhirajPalm9776) reported from Harrow, England

    @santanderuk But I am not online with bank account. Can't do online. Can u help in restoring the service pls?

  • MsyMiss754
    Msy (@MsyMiss754) reported

    @santanderuk The message was sent sometime before 9am this morning - still nothing. Why get in touch with a customer if they haven’t reviewed the complaint already??

  • MattsterT3
    Mattster (@MattsterT3) reported

    @santanderuk your phone queuing system is customer-hostile. Telling a caller that the queue is “More than 5 mins” when in fact it’s >45mins isn’t very helpful. Making customers wait 45mins and then simply dropping their call? Hostile. * repeatably - yes I checked!

  • jamieshawn1623
    donna rawlinson (@jamieshawn1623) reported

    @SteveR69420419 @santanderuk mines not working eithier

  • StevenScrase
    Steve Scrase (@StevenScrase) reported

    @DrChrisParry @santanderuk I left them over a year ago now and joined NationWide. Santander are a joke and their staff become derogatory even when you point their errors out or even if you need the slightest bit of help.

  • rockchick4316
    Marion (@rockchick4316) reported

    @santanderuk stop sending emails about using my overdraft when the reason it happened is because you stopped sending texts to say I was nearing it. I received no notification you were doing this. Surely you’ve noticed I only pay bills from them, useless bank with no cust service

  • Oasisrvti
    Oasis (@Oasisrvti) reported

    Just know the 2 a’s in @santanderuk name stand for avoiding accountability. The N, D & S - stand for - not doing ****.