Is Santander down in Chepstow, Monmouthshire, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (62%)
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Website (23%)
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Login (15%)
Community Discussion
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Santander Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Chris
(@Chris_________M) reported
from
Bristol, England
@santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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paul
(@paul96403038) reported
I was told yesterday that it takes upto three working days for someone to get back to you from @santanderuk regards a complaint on my account caused by a member of staff making a mistake. What great service
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Marinus van Deventer
(@MarinusUKZA) reported
@santanderuk fraud blocked my card, no notification. I ring up confirmed details required. I am told it need to go to back office team and will take a working day to unblock my card. So they block me from accessing my money for a weekend. What if this was my only account? rubbish
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Lauren Turner
(@lollyt45) reported
Why has @santanderuk sent me a text saying they’ve cancelled my Apple Pay. Seen other people have the same problem ??? @santanderukhelp
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JulieClaire
(@JulieCl76794509) reported
@santanderuk awful bereavement facilities. Mil passed in November. We were promised some savings but been passed about. Not told we needed to send certain ID, filled in paperwork and only came to light when we chased yet again. Its hard enough as it is!
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Rob Slade
(@Rjs4Rob) reported
@santanderuk @santanderukhelp I left your bank 6 months ago because of the poor service but you still keep sending me advertising emails claiming I have an account with you. You promised to stop this but it continuing.
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motor oil mami
(@miritheworld) reported
@santanderuk it’s unfair you put a 2 month limit on the codes to claim santander student railcards and tuck the code in some arbitrary small part of the website. i couldn’t find my code for months now it is expired. i won’t be recommending you to other students unless you help me
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Amani
(@queenamaniana) reported
I NEED HELP. @santanderuk has completely locked me out of my bank account and is telling me I need to go back to England to show my ID or get a power of attorney. I need to apply for my lease but I don't have access to my online banking to get a bank statement.
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Mark Tew
(@tewythetew) reported
@santanderuk you’ve allowed fraud on my account a number of times in a short period , I’ve had to change all my details numerous times because of you and I am chasing my new cards , dreadful service
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Vicki McGrann
(@vix_avi) reported
Absolutely SHOCKING service from @santanderuk Don’t bother banking with them. They can’t manage a simple request, tell lies constantly and waste my time. Absolutely livid! 😡
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A S
(@AS04642849) reported
@santanderuk @santanderukhelp disgusting customer service from your call centre staff. I'm being blocked from my own funds. I followed your process and then they keep making me jump through hoops. Wasted an hour of my time. When I asked to make a complaint, I'm hung up on.