Santander status: access issues and outage reports

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy (@AndrewE96508026) reported 15 seconds ago

  Nice that @santanderuk still haven’t acknowledged my tweet let alone apologised more fantastic customer service

• 
  Leah Hardy (@LeahFHardy) reported 2 minutes ago

  Blimey @santanderuk. I’ve been a customer for more decades than I care to think about. I ask for my business banking details to defer a loan repayment (as is my right under the contract) and find myself relentlessly bullied to detail my private medical business to some random!

• 
  linda green (@lrg1954) reported 6 minutes ago

  @santanderuk @antanddec You are taking customers for April Fools, closing branches and reducing branch hours. At mine u have to queue down street to get in, never enough staff, need more hours not less.

• 
  MatrixAnalysis (@Fran115MW) reported 7 minutes ago

  @santanderuk so the useless and inept Santander accepted their rubbish service and paid a paltry £50 compensation in to my account which I refused and which they have yet to remove, as requested several times by me. So they dealt with the complaint, but not to my

• 
  Theresa Abba (@abbatheresa2) reported 9 minutes ago

  @BernGRT @santanderuk Inbox bazecyberspy on instagram immediately for help, that dude is good on stuff like this ✅✅✅

• 
  Victoria Thornton (@vickyt195) reported 10 minutes ago

  @santanderuk thanks for closing your Macclesfield branch half an hour early today - the sign on the door was really helpful when I made a special trip to go there. The cash machine was also not working.

• 
  hilary mcerlean (@hilarymcerl) reported 14 minutes ago

  @santanderukhelp another hour has passed and my daughter is still waiting to speak to a fraud advisor. This is just awful. Shameful that #santanderuk can’t provide a decent helpline for customers who have been victims of fraud

• 
  Karl Womack(Blaze Burnstar) (@KarlWomack3) reported 14 minutes ago

  @santanderukhelp It is not customer behaviour it is down to @santanderuk and customer relations in the branches.

• 
  Rose Annie (@LittleKim_32) reported 16 minutes ago

  @hilarymcerl @santanderuk Having issues with your account Hacked account Suspended account Disable account Band account Contact @Hack_lord277 on Instagram his the best when it comes to recovery of account

• 
  Alex Cunningham MP (@ACunninghamMP) reported 18 minutes ago

  Disappointing to see yet another High Street bank cut its service to my area. This time its @santanderuk cutting opening hours claiming it give give staff more time to answer the phone. Can't understand why staff in open branches can't take phone calls when they're not busy