Santander

Is Santander down in Chepstow, Monmouthshire, Wales?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chepstow, Monmouthshire, Wales 01/21/2026 16:30

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent Santander outage reports came from the following cities: Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Website
United KingdomBristol Mobile App
United KingdomBristol Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Dave_176 David Hancock (@Dave_176) reported

    @santanderuk hi been on hold for more than 30 mins trying to speak to someone is there a problem with phone banking tonight? Thanks Dave176

  • OharaDavies Ohara Davies (@OharaDavies) reported

    Bank has blocked my account because I wanted to spend a "large amount of money" on Bitcoin, sure if I wanted to spend it on a depreciating asset like a car they would have no issue with that, screw you @santanderuk - Bitcoin is the new bank

  • jake_micheal963 jake micheal (@jake_micheal963) reported

    @novakg11 @santanderuk @cybarpunk101 can help you i could recover my account back through their help

  • wi6514 Dave Wilson (@wi6514) reported

    @santanderuk how does a customer contact you if they don’t have Access to the Internet, my elderly mother needs a new card sending

  • ShilpaPennieP shilpa pennie p (@ShilpaPennieP) reported

    @santanderuk @santanderukhelp second attempt after getting cut of the first time after 40 mins Now 20 mins in and still not managed to get through How many customer service agents do you actually employ ?? 1 or maybe 2 to cover breaks for each other? #notenough that’s for sure

  • MrMKimber Martin Kimber (@MrMKimber) reported

    @santanderuk @santanderukhelp @bancosantander no one in your fraud office picking up the phone. Dreadful service

  • NigelCarrUK Nigel Carr (@NigelCarrUK) reported

    Half an hour to pick up the phone then the girl goes off and puts the phone down on me leaving me hanging on like a ****. F**king disgraceful service @santanderukhelp @santanderuk @santander Please call me back you useless lot!

  • Zapex111 James charles (@Zapex111) reported

    @santanderuk how can we get the £550.00 back that was scammed out of our account by someone claiming to be you? we trusted them because they used the same script your customer services used when our account was hacked.

  • BellasNumptyx Jade🦒💫 (@BellasNumptyx) reported

    My card runs out at the end of this month and @santanderuk just keep telling me ‘it’s delayed’ 🙃🙃 Okay but it stops working in 3 weeks 🙄

  • ShilpaPennieP shilpa pennie p (@ShilpaPennieP) reported

    Second attempt to speak to someone @santanderuk @santanderukhelp already 11mins in listening to a balance I did not ask for, blah blah loans blah blah website blah blah I’ll put you through !! NOW endless repeats of brain pecking music & rec messages to keep holding #santander