Santander

Is Santander down in Chepstow, Monmouthshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chepstow, Monmouthshire, Wales 03/15/2026 06:30

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent Santander outage reports came from the following cities: Bristol.

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City Problem Type Report Time
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Website
United KingdomBristol Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jenvl1620 Jen (@jenvl1620) reported

    @BarclaysUKHelp @santanderuk @HalifaxBank what happens when a customer is too poorly due to terminal cancer can't visit the bank to update their account/transfer they money to family members?

  • BWallArthur Bradley Wall 🏳️‍🌈 🇪🇺🇬🇧🌍 (@BWallArthur) reported

    @santanderuk hi. Any chance of a little help with my account? Had my phone stolen and can't remember my login details and I just don't have the mental capacity for another conversation on hold for ages

  • stewspecs Stewart Mitchell.💙 (@stewspecs) reported

    @santanderuk Dont you want new Students to open bank accounts? Child been asked for proof of course which sadly doesnt have her FULL NAME & ADDRESS. Then the upload portal doesnt work & the phone line asks for bank account number she doesn't yet have. Can the Branch help?

  • AkA56021900 Ak A (@AkA56021900) reported

    @beautymechanic_ @santanderuk Hey ..I did but am now doubting if the emails are genuine. I haven’t received any scholarship grant yet and get an error while trying to log in to the webstore.

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @santanderuk can't get through on phone, you're helping other people but not me! Why not have a system so we know where we are in the queue? At least we know someone might answer us. No joy on the online chat either. Awful customer service. Gave up.

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • leedbartz Lee Bart #UJO (@leedbartz) reported

    Anyone else hitting issues when trying to open the Santander app? Can't open on 2 Samsung phones or an iPad... 🤔 #santander @santanderuk @santanderukhelp @bancosantander

  • ianangusanders1 ian angus anderson (@ianangusanders1) reported

    @santanderuk we have been very let done by Santander while on holiday in Italy. Blocked the wrong credit card on our account- now we need to continue our holiday without use of our card facility. Support team unable to rectify their error. Totally unacceptable service.

  • LifeinLincs Mark 💚 (@LifeinLincs) reported

    Are @santanderuk the worst bank to talk to if you have an issue? 30+ minutes on hold and waiting…

  • JackLan33772356 Jack Lane (@JackLan33772356) reported

    Legal advice needed human rights or housing solicitors.please? A disgraceful repossession. Over single mum lost business to COVID. @excludeduk with little assistance. In fact she was given £746. And @santanderuk took all of it, whilst telling her we tried to help u. Kids? Food?