Santander

Is Santander down in Chepstow, Monmouthshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chepstow, Monmouthshire, Wales 02/21/2026 02:55

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (13%)

    Login (13%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • tallllllia Talia (@tallllllia) reported

    @twigstwt @santanderuk Idk if there's an issue or something with them and PayPal at the minute because everything I've paid for this week via PayPal isn't even showing on santander app as gone out

  • EXHAUSTEDPOA George (@EXHAUSTEDPOA) reported

    Vulnerable customer-I'm extremely ill I've been in hospital my accounts have been given to my dad as I'm Schizophrenic. @santanderuk no alert Vulnerable customer a month later- "please remove my poa from acc @santanderuk ok, no cross ref or due diligence-allows 300k to be spent.

  • CustardKaty Katy Luboff (@CustardKaty) reported

    @santanderuk #complaint terrible customer service . Promised posted mortgage update not arrived . Unable to contact by phone as on hold hours. No email replies either

  • RussMain99 Russ Mainwaring (@RussMain99) reported

    @santanderuk @santanderukhelp my mortgage application has been going on for over 2 months now, I’ve jumped thru so many hoops, full chain is about to collapse, every day we’re told it will be sorted today AA8659190C4. Please help.

  • Flanican Scott 🇺🇦✌️❤️ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍🌈 🇪🇺 🇺🇦 (@Flanican) reported

    Hey @santanderuk, do you think you could ask one of the staff in the back to come out and help serve? I've been in the queue 20minutes and there's about ten people behind me

  • AnJaSmith Poppa Bear (@AnJaSmith) reported

    @santanderuk your online loan application is broken. From multiple devices and browsers (including the app) there's a Java error message. Called you but you hung up after 10 minutes.

  • chrisknoxshow Chris Knox (@chrisknoxshow) reported

    @santanderuk Card keeps getting declined and there is plenty money in account. It works eventually but there is clearly an issue with you system.

  • CazHumphreys Caz Humphreys 🌳💚🍀💚🌳 #3.5% (@CazHumphreys) reported

    Have just used the telephone banking service to ask @santanderuk @bancosantander what their performance is on ethical and climate issues is like

  • Jem_Jem1983 Jemma Bell (@Jem_Jem1983) reported

    Anyone else having issues with logging in to their @santanderuk banking app? Keeps coming up with “oops something went wrong”

  • Nikolas88 Nicholas Esposito (@Nikolas88) reported

    @santanderuk hello, my access to mobile banking has been blocked for some reason, I tried calling but after half an hour waiting I had to go doing other things. I tried the chat but without login only the bot works, I tried calling again but since I’m abroad phoning doesn’t work