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Santander

Santander down? Current status and problems in Chepstow, Monmouthshire, Wales

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 38% Mobile App (38%)
  • 25% Website (25%)
  • 18% Transactions (18%)
  • 11% Login (11%)
  • 5% Transfer (5%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • AmySlingerx
    Amy c: (@AmySlingerx) reported

    Absolutely sick of @santanderuk & their rude staff who pick and chose what policies they do and don’t want to follow, who’s staff on app actively block notifications when they’ve decided a “resolution” has been reached because they don’t want to deal with any errors they’ve made

  • lilsammy111
    sam (@lilsammy111) reported

    @santanderuk I'm sure you will block me or not even bother replying. You are the worst organisation I have ever dealt with. I am going to contact the press about this. This is not over yet.

  • DNorowzian
    Darius Norowzian (@DNorowzian) reported

    @santanderuk You have blocked me out of my account with no ability to access my money for 3 weeks. This is not just unacceptable, your actions have cost me substantial fines due to lack of access to my money. Is this how you treat all your customers, or just me?

  • MorgWayne316
    Wayne Morgan (@MorgWayne316) reported

    @jen_35 @santanderuk Yeah, I’ve can’t seem to log in atm, on the app or website

  • ascrembalem
    Ascrembalem (@ascrembalem) reported

    @santanderuk why haven’t you updated your own service status page online? Continues to show web and app banking unaffected by the current outage

  • brockway_karen
    KarenB (@brockway_karen) reported

    @santanderuk how on earth can my partner cancel his card when his phone was snatched out of his hands while using? He can't call you because lines aren't open yet and doesn't have access to the app/online banking because his phone was stolen!

  • James2022R
    JR (@James2022R) reported

    @bancosantander Tips for @santanderuk to identify and prevent fraud - don't state that the Fraud Act definition of fraud is wrong because @santanderuk wants to support fraud and not act to prevent it

  • drumchick90
    Lauren Beaumont (@drumchick90) reported

    @santanderuk is there a problem with your website? I’m trying to use the website to do something and it keeps kicking me out while I’m using it on my phone. Tried using it on both Google Chrome & Safari.

  • Linzie_jade
    Linzie Bolus (@Linzie_jade) reported

    So annoyed and dissatisfied with my service from @santanderuk right now. Then I can't even find an email or number to call to complain!! Tempted to just change my bank now.

  • charlmcdo
    Charlotte (@charlmcdo) reported

    @twinklresources @santanderuk Too busy working so missed this 😞