Is Santander down in Chepstow, Monmouthshire, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (38%)
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Website (27%)
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Transactions (18%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent Santander outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Mobile App | |
| Bristol |
Mobile App | |
| Bristol |
Mobile App | |
| Bristol |
Mobile App | |
| Bristol |
Website | |
| Bristol |
Mobile App |
Community Discussion
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Santander Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Chris
(@Chris_________M) reported
from
Bristol, England
@santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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MikeWill
(@mikewill37) reported
Not impressed with @santanderuk Daughter has had fraudulent use of her card with someone buying things from Amazon. Santander seem to not give a **** and have told her to ring Amazon. This is from the fraud team. Glad I am with @HSBC_UK as they could teach how to handle this
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Karen Louise Hearn
(@karkarloulou) reported
@santanderuk help I keep getting emails to manage my mortgage account online but everytime I try it needs me to enter my current account number! I don't have one only mortgage ac 🤬
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Richard Bromley
(@bromers_) reported
@santanderuk an hour and a half waiting in a phone queue, and still no answer. Fairly urgent issue, can't wait any longer.
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Fwdmgmt
(@Fwdmgmt2) reported
Two days after switching from @firstdirect to @santanderuk and it has been farcical. No access to my accounts and extremely poor customer service.
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Sebastián
(@Morphy99) reported
@santanderuk 40 mins trying to verify security because you're having IT issues. On top you keep blocking a transaction to my own account. I make weekly transactions to this account. Ridiculous.
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Stephen wain
(@blackslugking) reported
@santanderuk I’ve spent all day trying to get though to your customer service via phone. Does anyone work on a Tuesday??
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verity tingle-lewis
(@VerityTingle) reported
@santanderuk BLOODY AWFUL SERVICE! Recently taken over a well established business, simply needed to change the name on the bank account, but I'm not 'desirable' to you, 15th of the month now, still no further on because of your time wasting. Totally ruined my first months trade.
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Julie Scott
(@redjulie17) reported
I am beyond exasperated with @santanderuk 😡😡 just how long does it take to return a POA? If you’ve lost it TELL ME!! Then you can pay for a new one! It’s desperately needed to sort other financial matters for my 88 year old mum! AWFUL customer service 😡😡
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Rob Styles
(@mmmmmrob) reported
The particular problem my friend has is that they've paid the wrong account — an existing payee. Because… @santanderuk truncate payee account names so they now have three identical names, with different accounts, in their payees.
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James Douglas
(@meJimmyD) reported
Can you please advise how I track an old National & Provincial account please @santanderuk? Your chat bot or phone service is not at all helpful. Thanks