Santander

Is Santander down in Chepstow, Monmouthshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chepstow, Monmouthshire, Wales 02/16/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent Santander outage reports came from the following cities: Bristol.

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City Problem Type Report Time
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Website
United KingdomBristol Mobile App
United KingdomBristol Mobile App

Community Discussion

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Santander Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • GeorgeTSOliver George Oliver (@GeorgeTSOliver) reported

    Tell you what, @santanderuk - why not make it an option on your site to make appointments to set up child accounts in branch? Rather than funnelling people in to branch, only to be told (inevitably) that there’s nobody available to do it and to book an appointment to come back.

  • JOM95428828 JOM (@JOM95428828) reported

    @santanderuk worst bank ever. I'm closing my account. Set up account. Account blocked trying to set up online banking. 3 failed calls to customer service. Can't be done on phone, visit a branch. Waited in in Byres Rd branch today Told its sorted, access still blocked. Outrageous

  • AngrySubEditor Patrick Neylan (@AngrySubEditor) reported

    @whealie @santanderuk It's ironic that Santander keeps badgering me to go paperless yet the only way to contact them in writing is on paper since they stopped accepting messages via their website.

  • CharlesShip Charles Button (@CharlesShip) reported

    @santanderuk saw the tweet about the other guy spending 2 hours on phone. Similar experience to mine. I must say I have been with TSB and never experienced issue. Your payment system on app doesn’t work and complaints team are the worst. @bancosantander why is your bank so bad?

  • Goldsmithd David Goldsmith (@Goldsmithd) reported

    Please can you help @santanderukhelp @santanderuk I am simply trying to get some cheque deposit envelopes for checks paid in at the post office. I have requested via your chatbot three times over the last month but no envelopes have been delivered. Thank you.

  • alijpage Alison Page (@alijpage) reported

    @santanderuk - you have left my vulnerable student son without access to his bank account for over 2 weeks now! He has a broken ankle and no access to any funds, despite supplying ID and all information asked for. Shame on you!

  • serenityshaz sharon (@serenityshaz) reported

    @santanderuk how do I make a complaint of your shoddy service?

  • Nyfiza1 Nyfiza (@Nyfiza1) reported

    @santanderukhelp @santanderuk Umm, I didn't personally revoke my banking details. The bank put a block on my account, hence me having to call up and end up in this farcical situation

  • PeteTaxMiller Pete Miller (@PeteTaxMiller) reported

    @Old_Nick_69 @santanderuk Maybe not. But then why offer them in the website? I went to them as first choice because they have my personal banking.

  • sixthtimelucky6 Phil page (@sixthtimelucky6) reported

    So @santanderuk @NatWest_Help @HalifaxBank all your cash points are out of service in Barkingside High St!!!!!! Truly awful service and no reason as to why this is happened unless of course you don’t want people to have cash!!!