Santander

Is Santander down in Chepstow, Monmouthshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chepstow, Monmouthshire, Wales 12/20/2025 10:10

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (20%)

    Login (20%)

  3. Website (14%)

    Website (14%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent Santander outage reports came from the following cities: Bristol.

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City Problem Type Report Time
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Website
United KingdomBristol Mobile App
United KingdomBristol Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • oyinkanza Oyinkan (@oyinkanza) reported

    I can't believe @santanderuk's service, they are so so bad. The ATM took my money last week and they're not helping me at all, I'm supposed to just leave it?😭 Ki lon je be

  • KathyMartin001 Kathy Martin (@KathyMartin001) reported

    @sen_j59 @santanderuk Santander are notorious for their crap customer service.

  • James2022R JR (@James2022R) reported

    @santanderuk This is rich coming from Santander who support fraud, by refusing to address or respond to attempted fraud, and stating that the Fraud Act definition of "fraud" is wrong

  • Gillyhbean Gillian (@Gillyhbean) reported

    @santanderuk there is a problem accessing my account from the app. Is this just me or a bigger problem? Any idea when this will be resolved?

  • g30rg3_br0wn ga.brown2203@gmail.c (@g30rg3_br0wn) reported

    @santanderuk 3 Weeks since you closed one of my accounts in error causing £1000 to go missing. I was told it would be sorted by the 24th October and now told today that there can't be a timescale put on when I will get my money back despite the fact I have rent due out tomorrow!

  • BellCM1985 CM Bell 🇺🇦 (@BellCM1985) reported

    @PayPalUK Speed up your credit card processing. Takes days to pay down any usage of your paypal credit facilities. How is it instant on one but up to a week on the other? I pay @santanderuk it clears immediatly

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @santanderuk any possible danger anyone will EVER respond? Disgusting customer support!

  • JanetPayne15 Janet Payne (@JanetPayne15) reported

    Praise where it's due... fabulous chap called Barry in the Complaints Department @santanderuk sorted out my ranting exasperation with 100% exemplary customer service. Make him head of the Bank of England to take care of the **** show of shoddy service & disappearing branches!

  • Rob179m Rob McEwen (@Rob179m) reported

    I thought opening a savings account was pretty simple and fast but @santanderuk really are slow. I applied on the 15/10/22 with an email I’ll be contacted in 3 working days. I did get that email saying there was a delay….I’m still waiting for an account 🙄

  • Duke_of_Pork Petri Dish (@Duke_of_Pork) reported

    @sen_j59 @santanderuk I find Santander awful.