Santander

Is Santander down in Chepstow, Monmouthshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chepstow, Monmouthshire, Wales 02/19/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Mk3laserboy Simon (@Mk3laserboy) reported

    @santanderuk question, when my credit history is bad you offer me a credit card, now its 97% perfect you turn me down flat???? Wonder why I bother sometimes Working part-time, going full-time soon, just want a 0% purchase card to help get a car

  • Bluelillys Lydia Sanchez 💙 (@Bluelillys) reported

    @MiaQueen1999 @MartinSLewis @santanderuk It doesn’t tell an obvious story, and I’m for sure not going to tell you my story. But go ahead and continue having a nice day trying to put people down by pretending to be so clever.

  • Music_Kitts 🖤🎧Music Kitten🎵♥️ (@Music_Kitts) reported

    @GibFearon @santanderuk I’ve managed to log in straight away Paul….

  • island_41 Piero Vitelli (@island_41) reported

    @SantanderUK - STILL nothing after a week. Utterly #useless #customerservice. You promise the earth to stop me shouting at you on Twitter, and then when I engage with you I get ignored, cut off or left listening to that one awful tune you have on your phone system.

  • Emharris01 Em (@Emharris01) reported

    @santanderuk your bank makes want to kill my self. And Sandi is no help and trying to speak to a person may aswell use a bloody brick and just to top it off your actual bank staff are no help either nice one kids crying

  • Goldsmithd David Goldsmith (@Goldsmithd) reported

    Please can you help @santanderukhelp @santanderuk I am simply trying to get some cheque deposit envelopes for checks paid in at the post office. I have requested via your chatbot three times over the last month but no envelopes have been delivered. Thank you.

  • Nyfiza1 Nyfiza (@Nyfiza1) reported

    @santanderukhelp @santanderuk I've been locked out of the app and online banking, phoned the helpdesk and the only resolution seems to be sending out new details in the post that could take 7days. Unable to access my money until then. Perfect way to lose customers, well done

  • brockway_karen KarenB (@brockway_karen) reported

    @santanderuk how on earth can my partner cancel his card when his phone was snatched out of his hands while using? He can't call you because lines aren't open yet and doesn't have access to the app/online banking because his phone was stolen!

  • James2022R JR (@James2022R) reported

    @bancosantander Tips for @santanderuk to identify and prevent fraud - don't state that the Fraud Act definition of fraud is wrong because @santanderuk wants to support fraud and not act to prevent it

  • AmySlingerx Amy c: (@AmySlingerx) reported

    Absolutely sick of @santanderuk & their rude staff who pick and chose what policies they do and don’t want to follow, who’s staff on app actively block notifications when they’ve decided a “resolution” has been reached because they don’t want to deal with any errors they’ve made