Is Santander down in Chepstow, Monmouthshire, Wales?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (50%)
-
Website (17%)
-
Login (17%)
-
Transactions (11%)
-
Withdrawals (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
-
Chris
(@Chris_________M) reported
from
Bristol, England
@santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
E r i n 🌻
(@ErinRW05) reported
@MorganBroadcast My god Charlotte no wonder you’re off your food this is ******* horrific!! I’m so so sorry this has happened. I hope you have support around you and I will follow you to keep up to date with this shame on @santanderuk
-
John Yani
(@JohnYani) reported
@MorganBroadcast @santanderuk So, a full day before you block a stolen SIM card?
-
alexm1979🌱
(@TheAstrid79) reported
@MorganBroadcast I hope you get things sorted. Sounds horrendous. Worst thing I ever did was go to @santanderuk. My bank a known for their customer service, can recommend first direct. I won't go anywhere else now.
-
Judy 🇺🇦 🦖🌹 #NHS #ClimateEmergency #RejoinEU ⭐
(@JudyWeb92176381) reported
@MorganBroadcast Charlotte, I'm so sorry - what a devastating experience. Don't give up - @santanderuk have treated you abominably and they mustn't be allowed to get away with it. I suggest you contact BBC Radio 4 @Moneybox - they have investigated a lot a fraud and might be able to help.
-
Stephanie
(@saaalliso) reported
@MorganBroadcast @santanderuk you should be ******* ashamed of yourselves for putting the blame of this criminality on the VICTIM and for, when you are more than capable of helping, have done absolutely nothing other than show you don't actually care jack **** about your loyal customers 🖕
-
Margaret 💙 🕷
(@Maggiepeggy36) reported
@MorganBroadcast So awful for you. I hope you get full compensation from @santanderuk All good wishes to you.
-
CJ 🏴🏴☠️
(@Ind3pendent7) reported
@MorganBroadcast @santanderuk They can access your PIN number via the Santander app. How did they get past facial recognition and passcodes?? I’ve separated everything. My bank app has extra security also.
-
💎 Little Jems 💎
(@Littlejems3) reported
@PeterDbrash @MorganBroadcast Interesting that I can’t now get into the app. It’s ‘timed out’. @santanderuk is this an outage?
-
Jon Ayre
(@Jon_Ayre) reported
@EwanToo @santanderuk Sounds like @santanderuk seriously sucks here. Banks have a fund for this type of thing. It's essential for banks to maintain trust in the electronic payment ecosystem or their whole model falls down & to do this thefts like this need to be quickly refunded with minimum publicity
-
Westie
(@WestieSpurs) reported
@MorganBroadcast I have palpitations just reading this. It’s so awful. I bank with @santanderuk too, and would hope they would back their customer through your general banking transactions. Calling a mobile you have reported as stolen along with your cards is just beyond dumb. Hope it gets sorted