Santander

Is Santander down in Chepstow, Monmouthshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chepstow, Monmouthshire, Wales 12/05/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (17%)

    Website (17%)

  3. Login (17%)

    Login (17%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ErinRW05 E r i n 🌻 (@ErinRW05) reported

    @MorganBroadcast My god Charlotte no wonder you’re off your food this is ******* horrific!! I’m so so sorry this has happened. I hope you have support around you and I will follow you to keep up to date with this shame on @santanderuk

  • JohnYani John Yani (@JohnYani) reported

    @MorganBroadcast @santanderuk So, a full day before you block a stolen SIM card?

  • TheAstrid79 alexm1979🌱 (@TheAstrid79) reported

    @MorganBroadcast I hope you get things sorted. Sounds horrendous. Worst thing I ever did was go to @santanderuk. My bank a known for their customer service, can recommend first direct. I won't go anywhere else now.

  • JudyWeb92176381 Judy 🇺🇦 🦖🌹 #NHS #ClimateEmergency #RejoinEU ⭐ (@JudyWeb92176381) reported

    @MorganBroadcast Charlotte, I'm so sorry - what a devastating experience. Don't give up - @santanderuk have treated you abominably and they mustn't be allowed to get away with it. I suggest you contact BBC Radio 4 @Moneybox - they have investigated a lot a fraud and might be able to help.

  • saaalliso Stephanie (@saaalliso) reported

    @MorganBroadcast @santanderuk you should be ******* ashamed of yourselves for putting the blame of this criminality on the VICTIM and for, when you are more than capable of helping, have done absolutely nothing other than show you don't actually care jack **** about your loyal customers 🖕

  • Maggiepeggy36 Margaret 💙 🕷 (@Maggiepeggy36) reported

    @MorganBroadcast So awful for you. I hope you get full compensation from @santanderuk All good wishes to you.

  • Ind3pendent7 CJ 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴‍☠️ (@Ind3pendent7) reported

    @MorganBroadcast @santanderuk They can access your PIN number via the Santander app. How did they get past facial recognition and passcodes?? I’ve separated everything. My bank app has extra security also.

  • Littlejems3 💎 Little Jems 💎 (@Littlejems3) reported

    @PeterDbrash @MorganBroadcast Interesting that I can’t now get into the app. It’s ‘timed out’. @santanderuk is this an outage?

  • Jon_Ayre Jon Ayre (@Jon_Ayre) reported

    @EwanToo @santanderuk Sounds like @santanderuk seriously sucks here. Banks have a fund for this type of thing. It's essential for banks to maintain trust in the electronic payment ecosystem or their whole model falls down & to do this thefts like this need to be quickly refunded with minimum publicity

  • WestieSpurs Westie (@WestieSpurs) reported

    @MorganBroadcast I have palpitations just reading this. It’s so awful. I bank with @santanderuk too, and would hope they would back their customer through your general banking transactions. Calling a mobile you have reported as stolen along with your cards is just beyond dumb. Hope it gets sorted