Santander

Is Santander down in Chepstow, Monmouthshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chepstow, Monmouthshire, Wales 12/12/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Login (24%)

    Login (24%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • iverlean (((Fran Lewis))) Lady Lewis of Laffak (@iverlean) reported

    @annettesjl @santanderuk @santanderuk You are seriously making me consider my options - I have been a customer a long time, but this really makes me want to move my account!

  • meljomur Mel 🇪🇺 (@meljomur) reported

    @GillDurham @santanderuk @MorganBroadcast That is a shocking story. I can't believe a bank would treat its customer in such a horrific manner. I would never bank with them.

  • Lolisa46 Lisa Hignett (@Lolisa46) reported

    @MorganBroadcast I have never had an issue with @santanderuk but this is very worrying. My heart goes out to you Charlotte

  • BippetyBoop Harriet - a human. 💚💜🤍 (@BippetyBoop) reported

    @drclairetaylor @santanderuk @bancosantander Utterly pants and somewhat bizarre. Even with my basic knowledge of IT security, having access to the PIN like that is totally bonkers.

  • Inglenookbandb Inglenook Guest Hse (@Inglenookbandb) reported

    @MorganBroadcast @santanderuk terrible behaviour. You should be ashamed.

  • Coco62mw Coco62😷 (@Coco62mw) reported

    @MorganBroadcast This is terrible, I hope @VirginActiveUK and @santanderuk make sure you get reimbursed

  • travistravis Travis Littlechilds (@travistravis) reported

    @MorganBroadcast Locks are easy to pick - can pretty easily get under a minute if I recall right. Barriers is easy, the thieves likely broke them. Others I'm not sure, but the bank details being changed is down to @santanderuk failing at security.

  • Shera782 Shera78 (@Shera782) reported

    @MorganBroadcast @santanderuk If they had your phone and managed to access your savings acc to transfer money to the current acc then surely they could use the app to see your cards pin number? Awful that they are blaming you

  • jd227733 Joanne Deighton (@jd227733) reported

    @MorganBroadcast Oh my god this is awful for you. I hope you get sorted.@santanderuk and @VirginActiveUK should be ashamed of themselves

  • Lorna_May_ Lorna May Wadsworth (@Lorna_May_) reported

    @MorganBroadcast So sorry to read about your awful experience and praying @santanderuk see sense and refund you. Would never bank with them after reading how they’ve treated you!!! Sending love x