Santander

Is Santander down in Chepstow, Monmouthshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chepstow, Monmouthshire, Wales 01/08/2026 19:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (15%)

    Login (15%)

  3. Website (13%)

    Website (13%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent Santander outage reports came from the following cities: Bristol.

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City Problem Type Report Time
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Website
United KingdomBristol Mobile App
United KingdomBristol Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ShinyShep Claire Sheppard (@ShinyShep) reported

    Help please @MartinSLewis are all mortgage providers declining to lend to those who’ve received furlough or SEISS? Or is it just @santanderuk ? Surely this applies to millions of potential customers?

  • msemps semps (@msemps) reported

    @santanderuk this is a desperate plea... Can somebody please please help to expedite our solicitors query so we can finally complete our house move? I don't think we can cope with the months and months of ongoing uncertainty much longer 😭

  • DamienSwaby Damien Swaby (@DamienSwaby) reported

    @santanderuk @santanderukhelp Hi, do members of your staff usually put down the phone on customers?

  • chrisBRFCmorris Chris Morris (@chrisBRFCmorris) reported from Saint Annes on the Sea, England

    @santanderuk are the pits! Shocking, unhelpful service!! 😡#banks

  • TarquinTweedle Tarquinius Tweedle (@TarquinTweedle) reported

    @santanderuk Locked out of account at a crucial moment and told to contact help desk but no one answering the phone. Total nightmare! 😖

  • ifarrow Ian Farrow (@ifarrow) reported

    @santanderuk please help. You have sent a dormant account notice to my deceased father. The account is due to close on 14th September. My mother is very old and unable to provide details of the account. Your automated phone line needs this information.

  • MagicAsh16 MagicAsh (@MagicAsh16) reported

    @santanderuk how can a child provide proof of address for a bank account if they don’t receive any mail and either parent doesn’t bank with yourselves? Why do you make these things impossible?

  • Kishanp23 Kishan Patel (@Kishanp23) reported

    @santanderuk I knew your service wasn't great, but didn't realise how shockingly bad it was until today. My parents attempted a high value transaction which got suspended for fraud checks (absolutely fine), got through to an agent on the phone who refused to unlock (1)

  • NaomiCoulthard Naomi Coulthard (@NaomiCoulthard) reported

    @santanderuk how do I get a new account statement without waiting for next month? Your website isn’t clear #confused #proofofaddress

  • ZainAmMo Z (@ZainAmMo) reported

    @santanderuk hey guys, I received a railcard with my student account. It has expired but I am having trouble renewing it. Any help?