Santander

Is Santander down in Chepstow, Monmouthshire, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Chepstow, Monmouthshire, Wales 02/05/2026 04:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent Santander outage reports came from the following cities: Bristol.

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City Problem Type Report Time
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Mobile App
United KingdomBristol Website
United KingdomBristol Mobile App
United KingdomBristol Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • Chris_________M Chris (@Chris_________M) reported from Bristol, England

    @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • bluegav84 Gavin Mclean (@bluegav84) reported

    @santanderuk 52 minutes on hold and still not been able to speak to somebody - shocking service

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp Good morning @santanderukhelp @santanderuk any chance of resolving my issue today? You know, the one where I've had no help at all in the last 72 hours? I don't suppose there's much chance seeing as you're a bunch of morons #Santander #rubbish

  • noeleaton Noel Eaton (@noeleaton) reported

    @NorthRoadCycles @santanderuk During the working day, there’s actually probably 1000 more people answering the phones than prior to Covid.

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp @santanderuk And a further email advising me to contact the Financial Ombudsman, which I've already done anyway, but still no actual attempt from @santanderuk to resolve the issue. Appalling customer service.

  • brianlavery59 Brian W. Lavery 💙 (@brianlavery59) reported

    @santanderuk @santanderukhelp I suspect a phishing message been sent. However you have no DM to report it to. And your website is useless. Please advise

  • CavalliLondra Piero (@CavalliLondra) reported

    Hello @santanderukhelp @santanderuk @bancosantander any chance someone can resolve my issue today? Its only been 3 days so its a bit of a long shot I know, but I love in hope that you can overcome your I competency and actually do something #santandercrap

  • CavalliLondra Piero (@CavalliLondra) reported

    @santanderukhelp 48 hours down the line and still no callback and I still can't access my banking app. Thanks for nothing @santanderuk you really are hopeless and don't care about your customers @financialombuds #dontbankwithsantander

  • KyStefen Ky (@KyStefen) reported

    @santanderuk You are getting rid of passbooks for savings accounts. How am I meant to put in my tax refunds or any checks if I don't have a passport or driving licence that you are telling me I will need now to do that. That means I am going to loose access to my own money.

  • JonnyVizslaBhoy JonnyHatateVonHunskelperBhoy (@JonnyVizslaBhoy) reported

    @santanderuk How much will you pay me to remain a loyal customer? A serious question.

  • sherrec Kev Sheridan (@sherrec) reported

    @santanderuk is quite possibly the hardest app to log into! Customer number... pin number, pass number.... we text you a number...locked my self out in the end. I'm all for security but it should take an hour just to log in #annoyedcustomer