Is Santander down in Chepstow, Monmouthshire, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Login (16%)
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Website (14%)
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Transactions (10%)
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Withdrawals (4%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent Santander outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Mobile App | |
| Bristol |
Mobile App | |
| Bristol |
Mobile App | |
| Bristol |
Website | |
| Bristol |
Mobile App | |
| Bristol |
Mobile App |
Community Discussion
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Santander Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Chris
(@Chris_________M) reported
from
Bristol, England
@santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
... Service number. I've tweeted them, DMd them on all social media platforms, but apart from a curt response on FB DM saying amount paid 26 August, with no other details, and no proof of payment, no one has contacted me. The amount has NOT been received by @santanderuk and they
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Vonnie_K
(@Bonbonsugarplum) reported
@MartinSLewis @santanderuk every time I try and decrease my overdraft online it won’t work. This has been ongoing for some time so it forces me to have to call them which they know is an inconvenience. It’s like they don’t want to make it easy for the customer!
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Neil Parrock
(@fatRicky_Martin) reported
@santanderuk @santanderukhelp @santanderukbiz Thanks for not embracing technology and creating a system where I can’t do anything with my money. I’m working offshore and have no cell signal so can’t receive OTP. Move out of the dark ages and use Authenticator or something else.
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Maz Dogg MC
(@mays4026) reported
Hi @santanderuk would like to report a fault on your phone banking. Every 20secs im told "Sorry to keep you waiting" This is excessive anyone would think you want me to hang up.... please fix asap
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Vipul Patel 💙
(@FGWay1) reported
@santanderuk absolutely brilliant service from Gary Groom at the Stevenage Branch to sort out the mess created by your online team who managed to freeze my account
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Glitter JoJo 💙 #FBPE #JohnsonOut
(@heritage_jo) reported
from
Birmingham, England
...@santanderuk took the settlement amount from my bank account. Almost £10,000. Eight days later, Santander have still not received the @webuyanycar amount. I am out of pocket. I have been trying to speak to someone, but as 'online Co' they do not have a dedicated customer..
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Peter GØTLU
(@G0TLU) reported
@santanderuk I do like to be helpful, but is it relevant to send me a customer experience survey when I've just popped into the branch to use the ATM if the outside one is in use? No problem with doing a survey when I have interacted with the staff.
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Steve Sayers 🏴in🇬🇧=👍🏼 #Scexit👎🏼
(@SteveSayersOne) reported
@santanderuk mobile app not working - gets through security then crashes.
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Tricia Fitzpatrick
(@tmpfe05) reported
@santanderuk Why do your bank mangers constantly promise they will call you as a priority the next day to solve an issue that has been going on for over 2 years, and never do. So pi@@ed off with your treatment of your customers
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Miss R
(@MissR_Y5) reported
@santanderuk I’ve been receiving the previous occupier’s bank statements for the last year and writing ‘not known at this address’ and sending back hasn’t worked. Can you help?