Is Santander down in Chepstow, Monmouthshire, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (18%)
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Website (12%)
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Transactions (8%)
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Withdrawals (4%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent Santander outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Mobile App | |
| Bristol |
Mobile App | |
| Bristol |
Mobile App | |
| Bristol |
Website | |
| Bristol |
Mobile App | |
| Bristol |
Mobile App |
Community Discussion
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Santander Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Chris
(@Chris_________M) reported
from
Bristol, England
@santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Cameron
(@bath_handyman) reported
@santanderuk your customer service is appalling!! I am overseas and your number for customer services is permanently busy, your online bot 'Sandi' is worse than useless. I need to speak with someone urgently. My card is blocked and I can contact anyone. 😡
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Stephen Price
(@BizMasterP) reported
@santanderuk I’m locked out of my account online and the app and have been on hold for over 30 mins for which is a $60 phone-call for me. You have a chat bot that is zero help. I need someone to contact me immediately.
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peter lorimer
(@heyendlife) reported
@santanderuk why, oh why, is the postal address for cheques so well hidden on your website? I know they aren't used much nowadays, but for some of us it's the way we have to pay in cheques! Please move to a more accessible place on the website. Thank you.
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elaine murphy
(@ellie_may15) reported
@santanderuk how nice you have a new CEO… do u think he wud be interested in a customer waiting 6 working days for a call back from the mortgage dept?u say u want to help people.. absolute rubbish.. u want profit and that’s all u r interested in.. disgusting behaviour from S’der
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matt jenks
(@mdjenksn) reported
@santanderukhelp @santanderuk @santanderukhelp taking my money elsewhere in the new year. Had enough of robots telling me the wrong thing or referring me to generic help docs.
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mancitygirl
(@Gill42413983) reported
@santanderuk Shocking service when trying to register my brothers death at your Kingston upon Thames branch on Saturday morning. No compassion, no empathy……
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matt jenks
(@mdjenksn) reported
@santanderukhelp Honestly, @santanderuk absolutely rubbish customer service. Conflicting information constantly, never able to speak to a person, only bots. What is the point of your branches if they can't actually do anything when I go in??
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Ride Primary TVL
(@NthrnCyclistTVL) reported
Been on the phone to @santanderuk for over 90mins so far, wondering if they are always this bad, or it's down to people working from home. Can't imagine how anyone can contact them when they don't happen to be on holiday!
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elaine murphy
(@ellie_may15) reported
@santanderuk your customer service is so bad .. 6 working days still no call back from mortgage dept .. disgraceful behaviour.. but when profit is the only thing u are interested in what do we expect ..disgusting company not interested in customers who make this profit for them
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_mayy_h
(@_mayy_h) reported
@santanderuk is you app down it keeps saying server not responding all day. Thanks