Santander status: access issues and outage reports

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Carmarthen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Your Money (@YourMoneyUK) reported 9 minutes ago

  Key stats from @santanderuk's Q1 2023 results: Mortgage applications down 37% as it expects house prices to fall back to 2021 levels. Meanwhile customer deposits fell by £5.1bn and while savers have "low average balances", it revealed 16% are NOT covered by the @FSCS scheme

• 
  Mick Holds the Line (@Mickandhismusic) reported 12 minutes ago

  @santanderuk when are you going to Reinstate your Online Customer Alerts for when a new Credit arrives in our ac? I asked this Q two years ago and all I got was ‘yes we’re working on it’. The ‘you’re overdrawn’ alerts still come through unfailingly. Really poor from Santander 👎

• 
  Fiona Sands (@sands_fiona) reported 12 minutes ago

  @santanderuk @TSB First experience of using the new payment screens in the Santander Connect account to import a file with multiple payments. You have taken something that was world class and replaced it with something terrible whilst attempting to tell your customers that this is an improvement.

• 
  jaredowens (@jaredowens36629) reported 13 minutes ago

  @santanderuk @santanderuk hi I mean like permanently from Santander's side, so that the customer can't just re-activate them from the app?

• 
  M.D (@Only1MaxyD) reported 15 minutes ago

  @santanderuk Hello, this is what I mean, rather than the customer have to subtract and do a calculation, can this current spend value be shown?

• 
  John suave (@John_suave) reported 17 minutes ago

  @AskVirginMoney It didn't. I rang the number, it said to fill in the form online and to wait 30 days. Why are you so terrible with service? @NatWestGroup @santanderuk want a new customer?

• 
  Oasis (@Oasisrvti) reported 17 minutes ago

  Just know the 2 a’s in @santanderuk name stand for avoiding accountability. The N, D & S - stand for - not doing ****.

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 17 minutes ago

  @santanderuk @TSB Sole trader. I've been on chat for ages and it's signed me out and then another time said technical issues. I keep responding and saying I'm still there when the screen comes up. Now been on for 40 minutes and counting.

• 
  Don Smith (@authordssmith) reported 19 minutes ago

  @santanderuk @TSB You now have an even bigger bank with more customers that have to wait 3-5 working days for an email to clear. 2025 and they can’t process an email any quicker than that. Don’t make the mistake of banking with these incompetent people.

• 
  APB 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇮🇱 (@AndyPB353) reported 20 minutes ago

  @wideawake_media I had issues with Royal Bank of Scotland so I moved my account. Banks are generally crap. Obviously @santanderuk are a sh!t bank with poor customer services