Santander

Is Santander down in Carmarthen, Wales?

Some problems detected

Users are reporting problems related to: mobile app, website and transactions.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Carmarthen, Wales 03/17/2026 05:25

March 17: Problems at Santander

Santander is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • nipclaw Jane Lambert (@nipclaw) reported

    I have held my @bancosantander card since 1970. It was originally issued by Harrods Bank. Some years ago, Harrods transferred the a/c to @santanderuk. I was tempted to close it yesterday because of the appalling service. I've kept it open for sentimental reasons only.

  • xk2bz Shane (@xk2bz) reported

    @santanderuk cannot use online banking or your app. Error says you might have a server issue!

  • HKesvani HK (@HKesvani) reported

    Can someone with a @santanderuk account help me out here- I think someone tried to fraudulently use my credit card. I was notified about this via text to stop the purchase (of esports stuff lol) but now my credit card details on mobile banking has vanished?

  • WeatherCee Cecilia Daly (@WeatherCee) reported from Belfast, Northern Ireland

    @santanderuk having issues accessing online since this morning. Have been waiting over 20 minutes to speak to someone. This is my third call of the day ..

  • BrethertonAl Al Bretherton (@BrethertonAl) reported

    @santanderuk attempt number 3: 18 mins and no one even answering now. Meanwhile some scum is truing their best to steal my money and cant even block them via the app as that function is currently disabled. Extremely disappointing service!

  • cityfan86170 cityfan86170 (@cityfan86170) reported

    @santanderuk is there an issue with the online banking platform this morning? Can’t seem to log on

  • RichSlats Richard Slater (@RichSlats) reported

    Shambles @santanderukhelp rang twice waited 20 minutes each time for the phone to be put down on me. Finally get through adviser says they are looking into issue wait 20 mins on hold then phone gets put down on me again….disgraceful customer service @santanderuk

  • fm_researcher Andrew S (@fm_researcher) reported

    @santanderuk the online app isnt working

  • DannyUK DannyUK #BLM (@DannyUK) reported

    @santanderuk Jesus Christ. I've been queuing to get some money out from your Birkenhead branch for over 30 minutes. This is ridiculous. Two staff on, the scanner isn't working (apparently) and there's a queue stretching out the door (still). Appalling service.

  • CarolineJHogg Caroline H (@CarolineJHogg) reported

    Really speedy service from @santanderuk today when they spotted small but fraudulent activity on my account. All sorted now and I can exhale.