Is Santander down in Carmarthen, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Carmarthen, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (55%)
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Website (27%)
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Login (18%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Fairworld
(@jaipeva3) reported
@santanderuk 27 minutes and still in the telephone queue, crap service. And the reason for calling is nothing about me you have just simply frozen some transactions without notifying me. I have a purchase frozen thanks to your crap service.
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Sheenie
(@sheenieshaikh) reported
I’m planning to switch banks because of the appalling service from @santanderuk - taking up to A WEEK to investigate £1500 stolen from my account. Please share your recommendations for a bank that takes fraud seriously and acts fast.
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Andy Downing
(@DowningAndy) reported
from
Dymock, England
@santanderuk I appreciate that the pandemic has caused enormous pressure on call centres but over the past 2 years I have not encountered such a bad service. Thinking of changing our business account
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Timm Wellens 🇺🇸🇬🇧🇪🇺
(@Timmwellens) reported
@santanderuk your chaps dept takes customer service to a new low. Vindictively deciding not to transfer customers money, not good. Missed completion date on house purchase. Shocking.
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John Mowbray
(@jdmow) reported
@santanderukhelp After 3.5 hours waiting I got to speak to someone. I gave my details and he cut me off. He could ring back but he hasn’t. What a disgraceful service you have. Rarely come across anything as bad as this @santanderuk
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Karyn Reidy
(@KarynReidy) reported
Anyone working in the security team at @Santanderuk? You’ve blocked my account and asked me to call. I’ve been on hold for over 2 hours. After the 1st 70 mins an auto line picked up and hung up on me and I had to call back.
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Anthony Green
(@AntRGreen) reported
@santanderuk are you aware that it is impossible to get a digital statement for your savings accounts?! If you want one, you have to have it posted to you. That is unbelievably crass and a complete waste of the planet!! Why the hell is that the case?!
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Mrs Wadders🌍
(@Wadders06) reported
@santanderuk I’ve been on hold waiting to speak to someone (I was put through by one operative) for over an hour. Your website can’t help me. My card isn’t working and no-one knows why. This is really poor.
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Michael Craddock
(@mc_craddock) reported
Terrible customer service from @santanderuk. Voting with my feet and moving to @VirginMoney
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Fairworld
(@jaipeva3) reported
@santanderuk I am nearly 25 minutes in hold in a phone customer service call and the service is appalling. I guess executives save money on staff and spend it on other things like lines of......disgusting service.