Santander

Is Santander down in Carmarthen, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Carmarthen, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Carmarthen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Carmarthen, Wales 12/10/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Login (25%)

    Login (25%)

  3. Website (15%)

    Website (15%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenNorth3 S N (@StephenNorth3) reported

    @santanderukhelp @TheFCA @santanderuk I used a complete different computer, an iMac. No good. I tried, as the website suggested, to change the logon details twice. I have no idea if the logon change was successful because there’s no confirmation! Issue is NOT with our computers - the problem is your website design.

  • jameseonline 🤔J🤷 (@jameseonline) reported

    Hey .@santanderukhelp I got an email today from .@santanderuk saying I can open a 2.50% Regular Esaver, thing is your site states its 2.75%, might want to get your marketing sorted ;-)

  • jasontr51742364 jason trotter (@jasontr51742364) reported from Northamptonshire, England

    @santanderuk I’ve been waiting on hold over 90 mins over a two day period and still haven’t got through to anyone to help with my mortgage I don’t have that sort of time to wait

  • KBCara KBCara 💙 (@KBCara) reported

    @santanderuk impossible to get through, on hold forever, and constantly redirected to online ... then you quit the queue, go online and it tells you that you can only do action by calling! ridiculous.

  • brokenviolin83 Tom (@brokenviolin83) reported

    Appalling and poor service @santanderuk @santanderukhelp

  • MjpDocument mjp document scanning (@MjpDocument) reported

    @santanderuk Why is it you never answer my claims company about my dsar been a year now. Just playing games, terrible company

  • StephenNorth3 S N (@StephenNorth3) reported

    @TheFCA @santanderuk my father 90 has not been able to access his account online for two weeks. Website suggests action on his computer which he can’t do - he’s not an expert in clearing cookies and caches. My bank doesn’t require these kinds of intervention. 1/2

  • BedsSchsTrust Dr Alan Lee (@BedsSchsTrust) reported

    Not a complainer, but so disappointed with @santanderuk ‘Losing’ my funds, time delays + repeated erroneous advice. Apologies + compensation offered, but no solutions for approaching 2 months. Please help @santanderukhelp

  • thepipster64 Cormery (@thepipster64) reported

    @santanderuk Customer services leave a lot to be desired - months if wasted time. Official Complaint fell on deaf ears, didn't even address the issues. Letter full of spelling and grammatical errors, shows the attitude towards your work. Not good enough - Ombudsman here we come!

  • 5haekul ‏‏‎ shaekul‎ ‍ (@5haekul) reported

    @CazooUK What’s the update? It’s been four months since I logged the vehicle fault. @santanderuk have contacted yourselves trying to obtain an update, with no surprise they haven’t had a response. Please respond! Your customer service is absolute trash! #avoidcazoo