Santander status: access issues and outage reports

Problems in the last 24 hours in Camborne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Camborne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HonestHornet (@hornet_honest) reported 6 minutes ago

  @santanderuk Thanks for the apologies, it would be better if management knew we were thinking of leaving because we won't wait 20 mins every time we need to speak to someone with a problem that can't be resolved with a pointless chat bot or automated system.

• 
  Barbara Mitchell (@Oo_2_Oo_2_b) reported 8 minutes ago

  @santanderuk Went to Unity Place in Milton Keynes today to find my local branch, seeing as you thought it ok to close all high street branches. Had trouble finding and after asking discovered it was a room at the bottom if the building. Customer service atrocious. Walked out.

• 
  SteveR (@SteveR69420419) reported 11 minutes ago

  Is @santanderuk online banking down???

• 
  Southwalegande (@HarshMandviwala) reported 18 minutes ago

  @santanderukhelp @santanderuk the worst banking service ever My card is damaged and ordered a new one, it’s been more then 24 hours and still I cannot access a new card for online transaction. Moreover, no proper response on the help centre as well.

• 
  Erwin Kooijman (@CancelEverythin) reported 18 minutes ago

  @Emilia__writes @DefiantLs You don't need to give any explanation for withdrawing £2.500: it's actually the maximum before anti-money laundering checks have to be made. So this is incredibly bad customer service on their end - mental. @Santanderuk - I have an account with you guys: please clarify this.

• 
  Oasis (@Oasisrvti) reported 21 minutes ago

  Another day of @santanderuk sitting on their arse doing **** all

• 
  James Hassett (@JamesHassett1) reported 22 minutes ago

  @santanderuk Yes I understand that but I’ve spoken with 3 different teams and none of them could help or would transfer me to someone who could help.

• 
  Aaron (@AaronParekh) reported 33 minutes ago

  Just how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB

• 
  Don Smith (@authordssmith) reported 33 minutes ago

  @santanderuk @TSB You now have an even bigger bank with more customers that have to wait 3-5 working days for an email to clear. 2025 and they can’t process an email any quicker than that. Don’t make the mistake of banking with these incompetent people.

• 
  RachT234 (@RachT234) reported 33 minutes ago

  @santanderuk you're just proving my decision to move more. You've put my account on hold again (presumably because I am trying to switch providers to @LloydsBank) and now another 10+ minute hold for someone who struggles to use the phone or go to a branch because you don't properly support RelayUK #accessibilitymatters