Santander status: access issues and outage reports

Problems in the last 24 hours in Camborne, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Camborne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Oakley (@agentoakley) reported 1 minute ago

  @santanderuk Hello, yes and they have submitted the data to Santander but came back as didn't meet t&C's despite Santander agent confirming that I had. Think error in the data they submit as my acc. wasn't open properly for 3 weeks. I have all the agent chat msgs+ call logs

• 
  Alphabet Soup (@Alph4betSoup) reported 2 minutes ago

  @sailingbikeruk @santanderuk Ofc, KYC = 'Know Your Client' - its a form of checks that that those handling funds (banks, exchanges, legal sector, estate agents etc) are supposed to undertake in order to provide the service legitimately. Most commonly to prove identity, but also to provide legitimacy of funds

• 
  Douglas Mcarthur (@Douglas15358209) reported 3 minutes ago

  @bancosantander @TSB @santanderuk So lay off the staff, as part of a cost cutting exercise, then purchase another bank. Wow. This tsb customer won't make a difference when he closes down his account but I hope many do the same an go elsewhere

• 
  Barbara Mitchell (@Oo_2_Oo_2_b) reported 5 minutes ago

  @santanderuk Went to Unity Place in Milton Keynes today to find my local branch, seeing as you thought it ok to close all high street branches. Had trouble finding and after asking discovered it was a room at the bottom if the building. Customer service atrocious. Walked out.

• 
  Claire Menlove (@clairemenlove) reported 6 minutes ago

  @santanderuk @TSB If you could simply sort out why I’ve waited 7 working days for a new bank card, I’d be happy with that. #HackedAccount #hackedoff

• 
  John Mitchell (@mitch8951) reported 6 minutes ago

  @santanderukhelp To start the whole cycle once again? The email ref and date was as a result of the FIRST attempts. You are saying Santander cannot help me, I must help myself ... again? @santanderuk

• 
  LouL (@LouiseLight1) reported 7 minutes ago

  @santanderuk is online banking down? Says server can’t be found???

• 
  Precyshun (@precyshun) reported 8 minutes ago

  @santanderuk I’ve been emailing customer relations and the ombudsman has been emailing the FOS inbox for the last 6 months for us both to be ignored! I would suggest somebody calls my wife tomorrow before she takes legal advice to go to small claims court

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 10 minutes ago

  @santanderuk You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Dorset Gooner (@dorset_gooner) reported 11 minutes ago

  So @santanderuk cards not working @AintreeRaces frustrating but will they take cash? No! No common sense at all Day ruined 👍👏🏻