Santander status: access issues and outage reports

Problems in the last 24 hours in Callington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Callington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah (@MsSC1986) reported 18 seconds ago

  Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.

• 
  Sandi (@Limaratoo) reported 2 minutes ago

  @santanderuk any chance of someone helping me with a query as your chat is returning this message: ‘Oops, I’m experiencing some issues. We are trying to resolve it, please try again later’

• 
  Egg Box (@EggBoxOfTricks) reported 5 minutes ago

  @IsntWorkingPod @HeadWarriorTWM @santanderuk D, obvs! Plus terrible optics given the current situation, which although totally unrelated is so jarring with his frivolous & mocking-like tone.

• 
  Ficanaso (@Jelibra1967) reported 5 minutes ago

  @ForeverScept @santanderuk @antanddec Id check out the Martin Lewis website or download his app. There will be a deal to move to another bank and get cash back for doing it. Think my brother just moved to Nationwide for £175.

• 
  Garry Peat (@RidgewayRam) reported 7 minutes ago

  @santanderuk Yes we will email you but this needs reporting to FSCS and financial ombudsman as the service we are getting is nothing short of appalling. Promises to call back but don’t and still can’t access our money despite requesting a transfer to an account in the same name …. Sigh 😞

• 
  Nigel Burger (@jonathoncloud1) reported 7 minutes ago

  @santanderuk message sent, but not holding out much hope as you have managed to ignore all recent emails ever since you offered compensation following your errors.

• 
  mia - working in Mental health peer support. (@Mia10975) reported 9 minutes ago

  @santanderuk Has there been an issue with the banking app today? I have the page come up on my phone saying 'warning, transaction history may not be updated'

• 
  subconsciouscyclist (@subconsciouscyc) reported 9 minutes ago

  @santanderuk I've had a complaint open with you since March. You have admitted liability but still not resolved the issue. You have taken my money and not reduced the interest on my car finance because your systems are incapable of making this simple calculation.

• 
  jonny haigh (@jonny120305) reported 10 minutes ago

  @santanderuk fix your pay existing payees unless you want to cover my CC interest i will get charged. Al I get i unable to complete request due technical reasons.

• 
  FootFan (@mhoney1234) reported 10 minutes ago

  @PolitlcsUK Hey @bankofengland - time to lower the base rates so my @santanderuk stop ripping me off. Inflation at 2.8% but the banks are offering a 5.5% mortgage. The profiteering off working people in this country is abysmal.