Is Santander down in Caldicot, Monmouthshire, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Caldicot, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Caldicot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Transactions (31%)
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Mobile App (22%)
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Website (17%)
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Login (14%)
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Transfer (12%)
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Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near Caldicot, Wales
Latest outage, problems and issue reports in Caldicot and nearby locations:
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Chris
(@Chris_________M) reported
from
Bristol, England
@santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.
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𝕂𝕖𝕝𝕝𝕪
(@kellsandbulls) reported
from
Liswerry, Wales
@santanderuk I've tried all morning to get on to my online banking I can't through to anyone on the phone I need to access my online banking!
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Anish Patel
(@iAnishPatel) reported
@santanderuk I am call to customer service since 1 hour on hold. Is this normal?
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Kev Hill
(@hill7kevin) reported
@santanderuk been trying to speak to your mortgage department for 2 days!! Been on hold listening to that awful music, apologising for keeping me waiting and promising me you will put me through!!@santanderuk #shocking call centre
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Tirgan Saadatzadeh
(@tirgans) reported
@santanderuk shocking handling of my partner’s complaint from your customer service department. Her business account has been blocked for 3 days and 12 calls later still no explanation. Your customer representative even said “Because I’m working from home, I can’t transfer your…
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On The Fence Dev
(@OnTheFenceDev) reported
Just realised that the @ProtonVPN Android app has split tunnelling 😯. I use this on my PC to get Teams and Remote Desktop working in a stable manner. On my phone I can now use the @santanderuk app without having to drop my shields. 👍
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Courtney Spittal
(@SpittalCourtney) reported
@santanderuk 3 weeks since our query against our mortgage offer with you was sent and still pending response from Santander. Unable to proceed further in the process to purchase our home until our solicitor receives a response. Completely unacceptable wait time. PLEASE HELP
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Steve Durr
(@stevejdurr) reported
@santanderuk I've recently opened an account but on day 1 the access was blocked. I've tried calling several times but when I get transfered the phone just rings and rings, I lasted an hour on one occasion. I've tried again just now and phone just kept ringing, no answer at all
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Anna Pounds
(@AnnaPounds) reported
@santanderuk I need a sort-code for my new mortgage but can't get through on your phone lines. Can you help?
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Hector
(@heytoki10) reported
@santanderuk call waiting times are ridiculous. What a poor customer experience.
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Mark Renton
(@markarenton) reported
@santanderuk - what’s the problem in your call centres? Have now been waiting to get through to an agent for over an hour!
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C
(@ubuluc) reported
had to give up after a 45 minute wait on hold this morning to speak to the fraud team....great customer service @santanderuk..... ⌚