Santander down? Current status and problems in Burton upon Trent, Staffordshire, England

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Burton upon Trent, England

The most recent Santander outage reports came from the following cities: Derby.

City	Problem Type	Report Time
Derby	Login	18 days ago
Tamworth	Transactions	1 year ago
Derby	Transfer	1 year ago
Tamworth	Website	2 years ago
Derby	Website	2 years ago
Derby	Login	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Conor G. Smyth (@conorgsmyth) reported 6 minutes ago

  @santanderuk have to admit that your customer service/support is pathetic. Yes, accept cyber security is a challenge, but if your systems/ algorithms are going to deny account access ensure online support is timely/accessible. 75 min wait, 4 staff & cut offs are not acceptable!

• 
  Emma Taylor 💙 (@EmmaJTaylor76) reported 7 minutes ago

  @ellieC_williams @santanderuk Spoke to the Railcard peeps. Their site is going through an upgrade so apparently some people are having issues. They advised calling to set up. I'm going to give them a call on Monday

• 
  Duncan ダンカン (@duncanbudd) reported 9 minutes ago

  @santanderuk trying to send you a phishing email I received but it bounced with an error about a poor MTA reputation. Looks as though you have blacklisted my IP address 🤷

• 
  Matt Dodds (@Doddsy151) reported 12 minutes ago

  @santanderuk holding for hours about a mortgage redemption but can't get through please help

• 
  Ian Davies (@ianjamesdavies) reported 12 minutes ago

  Hello again @santanderuk. After spending more than an hour on hold last week I was provided some details to pay into a mortgage account that don’t work with bacs transfers. Do I need to repeat the whole process again, or can someone get in touch with me to correct the error?

• 
  myoung (@myoung5655) reported 17 minutes ago

  @santanderuk, I would love to know the right process to remove my email address from one of your customer accounts. And why do you not do email owner validation?

• 
  TheoGriff, 🇪🇸🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Theo_Griff) reported 17 minutes ago

  @RHJOfficial Thank you. I hope @santanderuk and @santanderukhelp note that people are advising to move from Santander due to abominable customer service. Certainly my experience where since Wednesday they have blocked me from transferring money, and emails and phonecalls don't unblock.

• 
  Alexis Winter (@alexiswinter52) reported 18 minutes ago

  @santanderuk Can't log on online as it won't take me to the log on page-anyone else having problems?

• 
  TheoGriff, 🇪🇸🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Theo_Griff) reported 19 minutes ago

  @santanderuk @santanderukhelp Please help. 4 phonecalls with Justin & Sean, Sandi chats and with Emma+ innumerable security questions + fingerprint authorisations and is now 4th day since Justin said my transfer was authorised but still not done. I can't sleep from stress HELPME

• 
  Jeremy White (@jeremyiwhite) reported 19 minutes ago

  @hublok @yuanyi_z The effective interest rate is 1.4% tax free although of course not many people win and the buying power of your investment is falling with inflation. Still, better than the 0.1% (before tax) paid by @santanderuk on my instant access account.