Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 02/04/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Login (14%)

    Login (14%)

  3. Website (12%)

    Website (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • paulmoToole Paul M O'Toole (@paulmoToole) reported

    @santanderuk Hi wonder if you can help! If you pay someone from your Santander account for doing a job(paying for a service) that’s Not been completed can you ask you the bank to get involved and ask for the money back… as this trades person is not coming back

  • helenano36 Helen Close (@helenano36) reported

    @santanderuk @PostOffice #santander #thepostoffice I have tried twice to deposit cash into my account at the post office but the transaction is declined, but my account shows the deposit and withdrawal straight away! Never had an issue until recently.

  • AminaAh21253080 Amina Ahmed (@AminaAh21253080) reported

    @santanderuk This is happening again today, I’ve been trying to log in for 30mins

  • mailudurant Mailu (@mailudurant) reported

    @santanderuk RIDICULOUS. Im currently traveling Asia and can’t access any money in my ISA. You claim to be ‘accessible’ and for everyone but this is not the case. Your help pages keep telling me to ‘call up’ or ‘visit a local branch’ which is impossible. WHAT AM I SUPPOSED TO DO

  • clegnut 𝙘𝙖𝙡𝙪𝙢 (blue tick) (@clegnut) reported

    @santanderuk how ******** do i find my ccv number? why have you gotta make it so difficult

  • fluppetvera Mike (@fluppetvera) reported

    @Tonycall1986 @santanderuk I'm with Natwest and i haven't gotten my PIP payment yet at all, I've only seen one other person complain but I think it may be a DWP issue..

  • MDee29092373 M Dee (@MDee29092373) reported

    @santanderuk Trying to phone you...40 minutes + Employ enough people. Enough if companies that only think of profits. Sort out your customer service.

  • 1Mebz Mebs (@1Mebz) reported

    @santanderuk @santanderukhelp what has my credit card got to do with my current account/savings and other accounts which I have been using with no problem for over a year? Customer service just said wait we don’t know how long but you are going to have to wait? Bills need paying!

  • Tonycall1986 Tony Callaghan (@Tonycall1986) reported

    @santanderuk are you lot having issues releasing payments from employers and the dwp again. Its just that i am normally paid by now. If anyone else is having issues getting there money then plz comment. I for one am getting sick of santander!

  • Old__Crusty Old_Crusty (@Old__Crusty) reported

    @santanderuk @santanderukhelp why does the website say that I can call up to 8PM when all help stops at 6PM