Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 03/17/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • grenvillemusic grenville jones (@grenvillemusic) reported

    @santanderukhelp @santanderuk so get mobile call ‘call us re poss Fraud etc..’ I see my bank account online is ‘blocked’ have been waiting 40 mins to speak to a ‘team member’ just what sort of service is this ?? Grenville jones

  • delorous40 Samz (@delorous40) reported

    @santanderuk why is it that a payment is still pending 2 weeks down the line from my account is this even allowed @santanderuk

  • RemGb Remi Gberbo (@RemGb) reported

    @santanderukhelp @santanderuk @bancosantander this situation is now getting desperate! I have not been offered any help in resolving matters…account frozen, payment of my money not made. left on hold forever and given no real resolution…what do you want me to do?

  • IamJenNash Jennifer Nash (@IamJenNash) reported

    So very disappointed by slow to no resolution from @santanderuk pushing all the blame onto @DVLAgovuk because the bank doesn’t want to own up to its security breach responsibility 😡 #badcustomerservice #worstexperience

  • andonida Donna 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏁🇪🇺 (@andonida) reported

    @santanderuk Is your One Time Passcode service not working this morning? I can't access my account because I'm not receiving an SMS.

  • BRADSTERRRRR Bradley (@BRADSTERRRRR) reported

    @santanderuk what an awful bank been a customer for years and lately been awful

  • Jasonkenny Jason Kenny (@Jasonkenny) reported

    @santanderuk account locked and trying to get help on the phone - is 2 hours on hold acceptable? Anyone got good recommendations for a new bank account?

  • Colin_Black Colin Black (@Colin_Black) reported

    @santanderuk Hi, trying to access a relatively unused account. I have all the information, however your 'send OTP' facility isn't working (App or Web) thoughts?

  • bild77 Bild77 (@bild77) reported

    @santanderuk been on hold for your fraud team for pushing 90 mins in total. Not working today?? In thr meantime I can't access my accounts. Unbelievable

  • JosephS03643270 Joseph Singer (@JosephS03643270) reported

    @santanderuk I want open an Esaver account but I am totally confused as to how to do this online!! Your Sandi not is useless no online chat and I have been holding for 15 mins! Terrible service!