Is Santander down in Burton upon Trent, Staffordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (60%)
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Login (14%)
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Website (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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GloomySunshine
(@mescalinehutson) reported
@santanderuk I've been on hold for 50 minutes trying to speak to your customer service team. Any idea when the call might be answered?
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Drew Thomson
(@DrewThomsoncfc) reported
@santanderuk your customer service is shocking , my mother's bank account was wiped out fraudulently yesterday no notification or text from the bank , she's a pensioner recovering from cancer treatment, awaiting bills to be paid and pension to be paid in yet total disregarded
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Cousin Benson
(@_CousinBenson) reported
@santanderuk Avoid the 123 mini account at all costs. Denied a 17 year old access to his wages for 4 weeks now. Account is healthy but has a fraud blocker attached to it due to an external attempt. No one will help, appointment at Lloyds today to switch. My accounts will follow.
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Jennifer Nash
(@IamJenNash) reported
@santanderuk your phones are busy and wait time is over 10 minutes - I don’t have the luxury to keep calling you to fix a security issue between you and @DVLAgovuk you need to fix this! I suspect someone’s is defrauding the system and this is a serious security breach! Please act
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Drew Thomson
(@DrewThomsoncfc) reported
@santanderuk she's been told it could take 30 days to resolve ,not good enough for an organisation of your size , I'm sure you have teams who can check in 10 mins who transfred her money and what isp it was from , shocking treatment of a elderly customer
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Andrew N
(@Andrewn68) reported
@santanderuk @santanderuk got to love Santander Bank..call to make sure a payment online can be made...yeap no problem, make payment....account gets locked...fraud team dont answer...get told to log on to account that is locked. vicious circle of inept security
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Megan Roberts
(@megsroberts_) reported
So firstly you wrongly lock my entire account for a £3 ‘fraud’ and now payments are bouncing due to the security lock! Literally NEVER bank with @santanderuk I’ve had no access to my money for about a week and they don’t seem to care one bit 🙃 @santanderukhelp
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Dita Pesek
(@HackTheWorld145) reported
@santanderuk opening a bank account with Santander is more difficult than applying for any other banking/trading service. Don't waste your time. It just shows how nightmare their customer service is.
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tim paver
(@timthespark) reported
@santanderuk has your app gone down please
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Ray Jones
(@rjonesplymouth) reported
Dear @virginmedia @santanderuk & other corporates I try to contact, if you have '...been busier than expected' now for the last 2 years, isn't it time that you expected to be busy? Time to change your messages to 'we don't put enough resources into customer service'.