Is Santander down in Burton upon Trent, Staffordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (3%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Urszula 🇵🇱🇫🇷🇸🇬🇬🇧🇪🇺
(@FifiDeLyonBliss) reported
@santanderuk how come your chat isn't working? It is showing this message when I click on "chat with you" This XML file does not appear to have any style information associated with it. The document tree is shown below.
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Lynne Holding
(@wonderfulziggy) reported
@santanderuk my father in law died 2 months ago & Santander are causing us huge problems. Branch & the bereavement service are being v difficult as the account is 2p (yes 2p) over the transferable limit!!!! Any info as to who to escalate this to would be appreciated.
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Mary Church
(@zetadoc) reported
@santanderuk I am unable access my account via the App. Is there a problem?
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Gamvisory
(@gamvisory) reported
@EXHAUSTEDPOA @monzo @santanderuk We would recommend you bring the case to the Financial Ombudsman if you’ve not done so already. Ask the bank for a subject access request prior to doing so as this will clearly likely show a lack of due diligence from them.
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Alexandra🥰
(@alexandra_s1310) reported
@schuhHELP hello, can you please educate your staff members about the recent @santanderuk switch from Visa to mastercard?! been refused a refund today because they have sent me a new card as it was up for renewal and it’s a MasterCard! Yet again ikea didn’t have this problem!
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PSM1875
(@no9bus) reported
@nicperrins @santanderuk I've been with First Direct for 15 years or so. Call centre in Leeds. Never any issues
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@MerciaRising
(@MerciaRising) reported
@santanderuk I've been on hold for 20 minutes. Your 'customer service experience' is absolutely abusive. Stuck at a service station with a card problem. You will be losing yet another customer. Pathetic spectacle of retail incompetence. Do one!
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If youre gonna do - do it with passion.
(@sheldonmydat) reported
If you are about to use @santanderuk for card services, think hard. Their online banking constantly brings up errors and they consistently take up to an hour to answer the phone #EPIC #FAIL
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Paul Frainer
(@paulfrainer) reported
@santanderuk is literally the worst service ever …. Since always…
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Bernard Stacey 🇪🇺
(@bernardstacey) reported
Well thanks, @santanderuk for apparently freezing my account without so much as an explanation and then having me on hold for over an hour when I ring you to sort it out. Tremendous customer service. 😡