Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 01/16/2026 01:55

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaPassAuthor Emma Pass 🐶🚐💚🖊️📒 (@EmmaPassAuthor) reported

    @helengrantsays @santanderuk Bloody hell!! Someone tried to do this to D after his details were stolen online – they attempted to buy 2 Mercedes! – and his bank (@AskNationwide) shut everything down immediately. It was a pain to sort out but we're very grateful they were on the ball!

  • Michal45945708 Michal (@Michal45945708) reported

    @MorganBroadcast @santanderuk I don't know what functionality the Barclays app has, but many banking apps let you check your PIN (mine does). So perhaps if they got access to your app, they got hold of your PIN through it.

  • SpinningHugo SpinningHugo (@SpinningHugo) reported

    @dlknowles @santanderuk @MorganBroadcast If they want to bring a speculative negligence action against their customer that is up to them, but the first step should be to inform them that none of these transactions were authorised, and to require them to be reveresed. /2

  • sjheditor Sam Humphreys (@sjheditor) reported

    @MorganBroadcast God, I’m so sorry. I have debit and credit cards with @santanderuk and this is horrific. Is there anything I or anyone else can do to help?

  • EmskiCX Emma Clarke (@EmskiCX) reported

    @MorganBroadcast @PeterDbrash Wow, this is absolutely terrible of @santanderuk - I've been with them for years and will be interested to see if they change their stance as it's notaking me feel terribly confident in their security, fraud team or indeed humanity!

  • John_Guy1 John Guy (@John_Guy1) reported

    @MorganBroadcast Absolutely appalling customer services by @santanderuk and @VirginActiveUK and they should be ashamed of themselves. Its not like you go oh here my bag, I will place it for it to be stolen bye. Disgrace.

  • A4R0N_J0HN50N AJ (@A4R0N_J0HN50N) reported

    @MorganBroadcast @santanderuk If they accessed your santander app, they could have used the ‘view PIN’ function. Raise an official complaint & say you will be referring your complaint to the financial ombudsman service, it was bank error, they didn’t follow your instruction for your mobile not to be contacted

  • Fumbi29 Sabinah Johnson (@Fumbi29) reported

    @santanderuk do the right thing by @MorganBroadcast I’m a customer & ur treatment of her is deeply concerning. Your app is insecure if a thief can bypass the security. Needs fixing ASAP & she needs reimbursing.

  • clairecalman Claire Calman (@clairecalman) reported

    @MorganBroadcast How awful. I really feel for you. A horrible experience made so much worse by your bank and your gym. Years ago, we tried to open a saving account @santanderuk but gave up because they were so hopeless. There’s no way my bank would have authorised a string of atypical purchases.

  • FXCKG3NES1S Lol (@FXCKG3NES1S) reported

    @santanderuk Help Charlotte you Bozos