Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 01/22/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mattbeedham Matthew Beedham (@mattbeedham) reported

    @santanderuk please help me in this crusade.

  • krissisritehere krissisritehere@gmail.com (@krissisritehere) reported

    @santanderuk what is happening with online payments? I’m trying to pay my bill but get an error stating you are unable to complete my request??

  • LeonJacques2 Leon Jacques (@LeonJacques2) reported

    @santanderuk Hi, please help. I've had a text this morning saying a new ip address has been linked to my Santander Banking App. I don't have a Santander account. How do I block it. I've tried looking on you site but can't see how and tried calling but it's all automated. Thanks

  • SamuelR47417979 Samuel Reynolds (@SamuelR47417979) reported

    @santanderuk Hi, there is still an issue with faster payments. I have tried three times to make a payment to my credit card over the weekend from my 123 account and they are not going through. Are you aware of this?

  • MNotts19 mkNotts19 (@MNotts19) reported

    @santanderuk seems to have applied such drastic staffing cuts that they longer have anybody to issue or update online Credit Card statements ? @santanderukhelp

  • PAMELAG43470438 pamelagibson (@PAMELAG43470438) reported

    @santanderuk waiting for a wages payment to my account that should have been in last Wednesday. Employer says its an issue with that date .When will they be received

  • SarHarSuperStar Sarah (@SarHarSuperStar) reported

    @santanderuk I'm still £570 down due to duplicate payments taken which haven't been received to my credit card or refunded. On day 5 with no money.

  • Joshsammys Josh Samuels (@Joshsammys) reported

    @santanderuk spent 45mins on hold yesterday to tell you my card wasn’t working on holiday. You lot fixed it for a day now it’s not working again. World bank my arse

  • VNekitsing Vish Nekitsing (@VNekitsing) reported

    @santanderuk Banking App is not working on iphone. Any known maintenance taking place?

  • DebbieChristieW Debbie Christie (@DebbieChristieW) reported

    @santanderuk 3 calls and numerous emails to sort out account for father-in-law in care home who can’t remember any of his details prove fruitless. No one will talk to my husband or give any help whatsoever. Stuck between a rock a hard place. Web site no help. Disgusting service.