Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 03/05/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • RaviSundaram97 Ravi Sundaram (@RaviSundaram97) reported

    17 years of being loyal customer for @santanderuk (from the days of abby) is waste. Should we look for a different bank??

  • TonieP tonie Parsons (@TonieP) reported

    @santanderukhelp @santanderuk security team totally unhelpful, won’t lift my account block, will not tell me why nor when I can access my money. Absolute joke, another hour wasted!!

  • d_humbled Humbled D (@d_humbled) reported

    @PayPal is absolutely bullshit!!! How dare you accept transfers from @santanderuk and then block me from sending money to Santander. That’s not cool at all! I want an explaination for this immediately @PayPal after 10 years of service and payments I’m closing my account.

  • ClarkyE MrsC (@ClarkyE) reported

    @santanderuk great customer service that your updated software means I can no longer use your banking app so I get told to get a new phone. It appears 40 years of banking loyalty means nothing #badservice

  • RaviSundaram97 Ravi Sundaram (@RaviSundaram97) reported

    @financialombuds @santanderuk unbelievable customer service. online access 2 our own blocked for the last 3 days. Everyday we ate calling and chatting to various guys. Today after 4 one hr on hold a guy came and asked some couple of same questions & without (1/3)

  • jimgerakaris Dimitris Gerakaris (@jimgerakaris) reported

    @santanderukhelp @santanderuk You have the absolute worst customer service ever. Or at least until I have to deal with a worse bank

  • G13Julie Julie Shackman (@G13Julie) reported

    @santanderukhelp @santanderuk I have not been able to access on-line banking for TWO WEEKS now! Received temp passwords etc which didn't work - blocked me! Had to wait till today (another week) for a new set of codes - still saying access blocked!!! 1/2

  • TonieP tonie Parsons (@TonieP) reported

    @santanderuk disgusted you can accept my savings & now blocked my access, no communication or will you tell me where my money is

  • Shadow__Empress Shadow Empress (@Shadow__Empress) reported

    @santanderuk can you PLEASE redesign your UI for your online banking. Its irritating . I'm tired of pressing buttons that all look the same and end up pressing the wrong digits. And repeatedly getting locked out of my account. No problem with my Natwest/starling. Just yours. 😫

  • m18ck michael brooks (@m18ck) reported

    @santanderukhelp @santanderuk 22 days today with no bank account and no access to any money you are a joke Santander