Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 09/13/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (20%)

    Website (20%)

  4. Login (17%)

    Login (17%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • IanSlaterPhoto1 IanSlaterPhotography (@IanSlaterPhoto1) reported

    Hey @santanderuk is the online banking system down? Can’t make a simple payment.

  • Walks_Luke Luke Walker (@Walks_Luke) reported

    @santanderukhelp 16:58 4 Hours & STILL Waiting Another Working Day Wasted … @santanderuk <——- Worst Bank EVER @santanderukhelp <——- LITERALLY The Worst Customer Support Ever

  • mumofrowdyboys A (@mumofrowdyboys) reported

    @santanderuk hi, I signed up for a credit card with the offer of a £40 amazon voucher on sign up. I have activated the card but don't know how to claim my voucher. Can you help please?

  • sleepypatronus Kelly Hall (@sleepypatronus) reported

    Unbelievably disappointed @santanderuk lost a lot of trust in you especially as you still haven't got back to me over a big problem caused by your cashier in your branch! #thebankthatdoesntcare

  • Walks_Luke Luke Walker (@Walks_Luke) reported

    @santanderukhelp @santanderuk <——- Worst Bank Ever @santanderukhelp <——- Worst Customer Service Ever

  • desire42012 Jojo (@desire42012) reported

    @santanderuk is your mobile app down unable to access bank account online 😠

  • ellie_may15 elaine murphy (@ellie_may15) reported

    @santanderuk tried to get through to mortgage dept 4 times today.. kept on hold for a total of 1 hour 43 mins between the 4 calls as had to put phone down as have work to do!! Is there actually anyone there in the mortgage dept ?? Can someone please call me???

  • BBeyondmagazine B Beyond magazine (@BBeyondmagazine) reported

    @HSBC_UK Personal account. One of our readers has reported that your #Wimbledon branch has apparently refused to provide them with a letter. Please check. Our reader has since gone to @santanderuk for the letter and you've likely lost them as a customer. Perhaps you don't care?

  • rusheurope #DaddyPirate (@rusheurope) reported

    @santanderuk I’d like to close my account please. Customer service - ****. Chat service - ****. I’m that ****** off I’ll bank somewhere else!

  • GiSKW Sally Wilkinson (@GiSKW) reported

    @IanSlaterPhoto1 @santanderuk NatWest is down