Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 11/17/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (19%)

    Login (19%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Lucyspeed Lucy Speed (@Lucyspeed) reported

    @MorganBroadcast Im so sorry. What an incredible stress don’t give up. Fight. I and many others will speed far and wide the horrendous customer protection that @santanderuk and @VirginActiveUK have provided. What utter contempt they have for all their clients. I hope life swings toward you xx

  • HarryECP Harry Parsons (@HarryECP) reported

    @MorganBroadcast Never bank with @santanderuk! They don't give a flying ****. Poor Internet security and dreadful customer service

  • PollyonaHill Pollyona Hill (@PollyonaHill) reported

    @CaroSwannie This is awful and embarrassing @santanderuk

  • tonih1871 TLH (@tonih1871) reported

    @MorganBroadcast This is disgusting! I really hope you get this resolved and @santanderuk you should be ashamed. I’ve just found out that you can access my pin details on my banking app too, this is negligent and ridiculous on their part!

  • kenjude Ken Jude (@kenjude) reported

    @Heretoanywhere @MorganBroadcast @santanderuk If Santander don’t fix this in 24 hours everyone who banks with them should up and move!

  • Fayeemery1 Faye Emery #FBPE #feminist 🔶 (@Fayeemery1) reported

    @MorganBroadcast This is awful. We bank with @santanderuk and recently we have had 2 occasions where they have not authorised an online banking transaction and frustratingly locked our accounts, without checks/calls. It sounds very haphazard rather than a systematic approach. 🤞 it gets sorted.

  • rosemarycarmen2 rosemarycarmen (@rosemarycarmen2) reported

    @MorganBroadcast What an awful thing to happen! @santanderuk and @VirginActiveUK really needs to sort out all of this..you should not be out of pocket! I hope things work out and it’s all sorted for you.

  • Torque_is_Cheap David P (@Torque_is_Cheap) reported

    @MorganBroadcast @santanderuk @VirginActiveUK This is absolutely disgusting. I'm so sorry for your distress. But i am not surprised. It seems that everyone in UK customer facing roles just don't bother doing their job anymore. And their managers likewise. Take them to claims court.

  • Erinshirley Erin Shirley (@Erinshirley) reported

    @MorganBroadcast Oh wow this is awful sorry you're going through this. @VirginActiveUK & @santanderuk should be ashamed.

  • HarryJamesBooks 𝐇𝐚𝐫𝐫𝐲 𝐉𝐚𝐦𝐞𝐬 🇺🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇪🇪🇺📚 (@HarryJamesBooks) reported

    @santanderuk How about you set up an email enquiry line for people stuck using your sh!t service from abroad? I've now been on the mobile at nearly €1@ a minute for half an hour trying to speak to one of your idiots because your systems in Germany don't work