Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 11/27/2025 20:45

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • keekee164 a~little~bit~crazy (@keekee164) reported

    @santanderuk hi I can't access online banking and my card keeps getting declined even tho I have money in my account is there a problem your end

  • cthao2101 celerycruncher (@cthao2101) reported

    @santanderuk cant log in

  • danzyhowells jan howells (@danzyhowells) reported

    When is best time to call re mortgage query - 60 mins hold on the phone and online down - I could cry! @santanderuk

  • haleemaaa_2 hals (@haleemaaa_2) reported

    Is anyone else’s @santanderuk mobile banking app not loading & has “technical issues”??

  • RhonwenDavies Rhonwen Davies-Keane (@RhonwenDavies) reported

    @santanderuk is anyone working tonight? On the 24hr emergency number for the last half hour!!

  • DaveRustybaby Dave Kendall (@DaveRustybaby) reported

    @santanderuk horrendous problems with your online service at the moment. Trying to transfer money from savings accounts to pay bills and it's not working. I better not be charged for this.

  • DreamWalker84 D🅰️♈️3️⃣®️ (@DreamWalker84) reported

    @santanderuk @santanderukhelp are you aware your website isn’t allowing payments to credit cards, your mobile app doesn’t allow payments from another bank account and nobody answers the phone? Absolutely terrible service been trying for over a week.

  • MrGouldthorpe Mr Gouldthorpe (@MrGouldthorpe) reported

    @santanderuk Afternoon, I'm having great difficulty in getting my mortgage acount number and access to my mortgage papers. I'm trying to set up your app. Can you help me with this?

  • MazzardFarm Ruud Jansen Venneboer, Devon (@MazzardFarm) reported

    Hello @santanderuk / @santanderukhelp, what on earth is going on with the customer 'service' in your Corporate Bank? Their incompetence is beyond belief. Even letters to Mike Regnier appear ignored, and what I hoped would be a smooth transition to @LloydsBank is a nightmare....

  • RFAssociates Robert Fuller (@RFAssociates) reported

    @santanderuk @santanderuk what a terrible bank, customer service non-existent, local branch don’t want to know, tried so many numbers, got a fraud problem which is their problem, thank god I don’t bank with them!!!