Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 01/25/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ah_ariane Ariane Hazeldine (@ah_ariane) reported

    Imagine ringing your bank and asking for help cause your account was frozen and the guy you’re speaking to YELLS at you. Sort it out @santanderuk

  • Fuzzie67 Anita Foster (@Fuzzie67) reported

    @Tesco my card cannot be confirmed at your checkout and my shopping is being delivered tomorrow, is there a problem again? I'm using my @santanderuk Mastercard?

  • stabard lee grafton (@stabard) reported

    @santanderuk - you have blocked a payment for no reason and now not answered phone for over an hour. Wtf is wrong with you

  • david43ni david (@david43ni) reported

    @santanderuk @santanderukhelp seems to be issues at ur farmly branch cash machine Glengormley Nireland its take people longer than usuaal to lift cash

  • Ouicemoi1 Ouicemoi (@Ouicemoi1) reported

    @santanderuk what has happened? No online or banking and no Help

  • PBSport Peter B (@PBSport) reported

    Hi @santanderuk. I assume that if you're not going to issue a replacement card on my secondary account that you're also going to stop charging me for it, right?🙄

  • djbradshaw64 Dave Bradshaw 💙 #FullyVaxxedOxfordAZ / Pfizer (@djbradshaw64) reported

    @santanderuk hi. Several times I’ve tried to set up new BACS payment (which are increasingly the norm these days) & I get an “we couldn’t check these details. You can continue, but your payment may not reach the person.. you’re trying to pay”. Please can you look into this error

  • shardlow_john John Shardlow (@shardlow_john) reported

    @santanderuk please, when are you going to add back the ability to view pending payments in the Android app?!?! It's a rrpita logging into the website only to be directed back at the app to approve the web login. Ridiculous!

  • BennyBongoP3fan Benny Bongo (@BennyBongoP3fan) reported

    @santanderukhelp @santanderuk You have now kept the pensioner I told you about in limbo for 3 weeks with no access to her pension in her account to pay for food and heating. You must be so proud of yourselves!

  • Mike90768167 Mike (@Mike90768167) reported

    @santanderuk Santander blocked my account while I'm abroad and I have spent over 200 gbp on roaming fees trying to get through to anyone. Its impossible. They refuse to call me back. What can I do?