Is Santander down in Burton upon Trent, Staffordshire, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (58%)
-
Website (15%)
-
Login (15%)
-
Transactions (9%)
-
Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
eilis cope
(@eiliscope) reported
So @santanderuk - now waiting on phone for 18 minutes so far to flag my issue again - which you haven't filed and once again I haven't received a call that was promised. Your #customerservice is rubbish #fail So busy paying Ant & Dec that you've forgotten about your customers! 😡
-
Jim Thompson 🇬🇧
(@c4ajt) reported
@santanderuk I’ve been a Santander customer for years but it puts me off the brand these two absolute payasos!!🤡🤡🤡🤡
-
WxrldWxn
(@WxrldWxn) reported
@santanderuk why aren't u letting me deposit money into my coinbase? I'm trying to send £10k and it keeps giving me an error.
-
Grusbud
(@grusbud) reported
@santanderuk @santanderukhelp Just switched to Santander, didn’t receive temporary password, rang up, placed on call for 15 mins then hung up on. Rang again and told I have to wait potentially 14 days to get letter so I can access my money. Absolute joke. Won’t be recommending
-
Sokhster
(@ISokhy) reported
@santanderuk can't access my mobile app asking for an id check before I can log on,is this something new Never had any problems until today Urgent plse
-
Peter Hughes
(@pshughes10) reported
@santanderuk An awful company. Don’t let you pay your credit card with a debit card, force you to set up a DD. Technically they do but cunningly enough it never works. And don’t come on here saying you do because you don’t. Awful and disingenuous. Don’t become a customer.
-
TwitTwoToo
(@TwitTwoToo) reported
@santanderuk After 9 days & 4 hrs speaking to 10 different people,some un-contactable anlst in back office security unlocked my a/c tks.No-one contacted me. Quiet non proactive cust service isn’t the way.Pls look at @Octopus @g__j as a shining light in ownership in customer comms
-
Robert Hicks
(@RobH_GOAT) reported
25 years of banking with HSBC without a single issue. I've been with @santanderuk 3 weeks and for the past week now I haven't been able to access a single penny from my account. Amazing service that. Thank you. It seriously takes you a week to reset an account?
-
Could Do Better
(@CoodDoBettr) reported
Still no reply form @santanderuk about the illegal use of 0845 numbers for customer service calls @ofcom
-
andrew cusworth
(@acusworth80) reported
@santanderuk are there any plans to add boosts to the Santander app or even a separate boost app. Everytime I try and log onto boosts on the website it tells me my session has just expired even though I have just logged on