Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 03/13/2026 14:55

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Login (11%)

    Login (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • thedecibelkid The Decibel Kid (@thedecibelkid) reported

    @santanderuk Hi, question (that the website doesn't answer) - what are the id requirements for 13-17 year olds opening accounts? I have two teenagers and am trying to get them set up

  • adriennelevison Adrienne Levison (@adriennelevison) reported

    @santanderuk 2/2 Now you tell me my security number is not working, another inefficiency problem on your part, now have to be sent a new one. Why are you so grossly inefficient? Your staff all need retraining as do not all apply the same script.

  • prejjj prej (@prejjj) reported

    @santanderuk think it’s ok to block current accounts and credit cards without warning because clients didn’t fill out questionnaires that were sent in the mail and were never received. The end of fiat banking can’t come soon enough.

  • iamdavidbudd IAMDAVIDBUDD (@iamdavidbudd) reported

    @Mike_FT @santanderuk tell them to go to Southport Ormskirk or Chester branches where vulnerable people exempt according to govt rules can be guaranteed to be abused by rude aggressive staff provided: they are white they look inoffensive are not likely to bite back don't ask @santanderukhelp for help

  • TheOnlyToffy Kareem Saïd (@TheOnlyToffy) reported

    @MontyTweeet Oh I’m talking about the rapper lol but when it comes to banking, I’m with @santanderuk and they’ve always provided a quality service 👌🏻

  • LadyRach LadyRach (@LadyRach) reported

    @fastly Has this issue affected @santanderuk today?

  • sugandhasri Sugandha Srivastav (@sugandhasri) reported

    @santanderuk I've been waiting on the phone for more than 40 mins. The assistant told me my account is going to be closed down if I don't talk to the relevant team. I asked if the team could call me when they're free, rather than me waiting for ages. Got a rude no... 1/2

  • cefasox36 Caro (@cefasox36) reported

    Wow @santanderuk first impressions are really not impressive for my 13 year old looking to start his current account banking journey.Rejecting his ID when we've followed the advice of your advisors & the email saying so quoting different ID to that provided. Poor service already

  • MrTomGray Tom Gray #BrokenRecord (@MrTomGray) reported

    Hey @santanderuk if you give a **** about your customers you would do something about the horrendously distorting and ear-splitting hold music. It could genuinely damage someone’s hearing.

  • adriennelevison Adrienne Levison (@adriennelevison) reported

    @santanderuk Unbelievably appalling customer service! Trying to make a telephone banking transaction just hung on for 15mins waiting for someone to answer the call! Disgraceful!