Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 01/12/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Login (16%)

    Login (16%)

  3. Website (14%)

    Website (14%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • woodsartcrafts Woodsartcrafts (@woodsartcrafts) reported

    @santanderuk what an joke your company is. How you can deny not receiving time sensitive documents when we sent you proof of it having been fully tracked and signed for is the last straw in the long history of the truly awful service we have received from you the past few years.

  • danprofit21 🏳️‍🌈🥂🧡Daniel Profit🧡🥂🏳️‍🌈 (@danprofit21) reported

    Patiently awaiting someone to ring me from the complaints department @santanderuk a week on when promised a release of my money within 48hrs. Poor communication, victim or fraud several times with this bank but not with other companies I use. Treated like **** I have been. 😡

  • Teenagency1 Teenagency (@Teenagency1) reported

    @santanderuk @santanderukhelp I want to complain. I have contacted you for months on the telephone and despite promises to send me paperwork u have failed. My CC was used without my permission + I’m waiting on section 75 paperwork. Can u help?

  • cliff_buckley Cliff Buckley (@cliff_buckley) reported

    @santanderuk Why can’t I pay my credit card online? It is incredibly frustrating. Four months running your site is rejecting online payments and your customer agents haven’t a clue why!! Please don’t suggest I call.

  • brian_mcbride1 Brian McBride (@brian_mcbride1) reported

    @santanderuk what is email address for your DPO manager. All you show is a mailing address. No one writes letters nowadays, what's your problem, Do @ICOnews know you don't share this?

  • Tatty_Bojangles Caitlin McCann (@Tatty_Bojangles) reported

    Meanwhile his @santanderuk account was dealt with within 3 days, no issues.

  • keith_kendell Thai.Keith (@keith_kendell) reported

    @santanderuk I have been using Thailand as my home base since selling my UK home in 2018 so I could travel more I gave Fareham Branch my Thai Tel number as OFFCOM stops UK sims working abroad after 3 mths. They told me to update my Thai address on returning in September

  • Phil_Sayers Phil Sayers 💙 (@Phil_Sayers) reported

    @santanderuk Is anyone actually employed in your Cahoot customer contact centre. 40 minutes in and still waiting for someone to pick up the phone.

  • StuartLeigh1 Stuart Leigh (@StuartLeigh1) reported

    @santanderuk do you think it acceptable that as I customer I have had to wait 47 minutes (so far) for someone to answer the phone?

  • Dan202338 Dan 2023 (@Dan202338) reported

    @santanderuk awful bank and rude customer services