Is Santander down in Burton upon Trent, Staffordshire, England?
No problems detected
If you are having issues, please submit a report below.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
-
Mobile App (57%)
-
Login (16%)
-
Website (14%)
-
Transactions (10%)
-
Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
-
HBARbarmyarmy
(@dave123william1) reported
@santanderuk @santander your customer service is a disgrace, 40 minutes on hold on Monday, 28 minutes yesterday 18 minutes so far today and not got through yet, what an absolute joke of a service
-
Mark Alder
(@stillinnocent) reported
@santanderuk customer service is dire. First my mother's account access blocked and now mine because the fraud team think transferring money to external savings accounts with reputable financial institutions is strange! Been on the phone all afternoon in various queues. Fuming
-
Mohannad Sabry
(@mmsabry) reported
Being a good Samaritan, I picked up a Debit card I found on the street and now trying to report it, I get on @santanderuk website, I call their 24/7 service and lo and behold, an automated voice tells me the center is closed. I am truly fed up with how dumb our world is.
-
Dave Clarke
(@djeclarke) reported
What a CRAP switching service with @santanderuk just don’t do it, stay with your own bank!
-
Mia
(@__miasykes) reported
@santanderukhelp @santanderuk is your app down? Can’t seem to get through to anyone on chat. Can’t send payments on the app at all without ‘oops something went wrong’ message
-
Craig Butcher
(@craigbutcher) reported
Hey @santanderuk, your website needs so many improvements in terms of accessibility, I have been asked to log in over 10 times to change an address and it turns out it refuses to do it, and recommends me to go to the bank to do this. Surely a simple task should be doable?!
-
karen chinnadorai
(@kaceymyl) reported
@santanderuk Your performance is 0/10 You block my account then leave me hanging on phone for 30mins. You then cut me off as it is now 8pm and that’s me stuck till tomorrow morning. If I had been in a branch you wouldn’t throw customers out. Disgraceful. Not impressed
-
colin hay
(@ColdoHay) reported
@santanderuk any chance someone from customer service could pick up the phone, been on hold for nearly 2 hours now
-
Louise Devlin
(@louloudevlin) reported
@santanderuk worst bank ever! They like having your money but when you need help due to fraud absolutely useless.
-
james marshall
(@back4the1stime) reported
@santanderuk currently on holiday in Cuba and have been unable to access my online banking since last Thursday.... While my wife a NatWest customer can use their online service within 10 seconds? Currently on hold for 15mins to UK customer service @£2.50 per minute 👍🏾