Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 11/18/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Shannam16752382 Shanna morgan (@Shannam16752382) reported

    @santanderuk why is it impossible to do a live chat with a human being or send an email to yourselves ? Not everyone has the capability of calling during working hours !

  • Adam03676526 Adam (@Adam03676526) reported

    @STOPTHETRAFFIK @santanderuk Might want to focus on providing a half-decent banking service before branching out into stuff like this? Just a thought.

  • HindesGary Gary Hindes (@HindesGary) reported

    @santanderuk why does it say when I go onto my ebanking it says I've no cards on my account an my card not working..I'm.trying to ring but just on hold

  • LOL_VO LOL_VO (@LOL_VO) reported

    @santanderuk @santanderukhelp I've been trying to get through on the phones all day. I had a pending refund that has now disappeared without crediting account. During all these issues. How do I speak to someone to get I sorted!?

  • lukeaaronmoore Luke (@lukeaaronmoore) reported

    Having a nightmare with @santanderuk, so looking to change banks. Anyone got any credible links to the best bank account to potentially switch to? Any help very much appreciated!

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    @lukeaaronmoore @santanderuk Try @HandelsbankenUK they have superb customer service and treat you more due to personal circumstances rather than what a credit file may say

  • weny62 wendy gordon (@weny62) reported

    @santanderuk I have just spent over 40 minutes on hold to have the phone put down on me when it was finally answered.

  • YawnoftheDad Anthony Crook (@YawnoftheDad) reported

    @santanderuk when is the card payment issue going to be fixed? I'm now getting updates from subscription services that they can't go through because of this.

  • Ashbp236 Ash 🇬🇧🇻🇨🙎🏾‍♀️ (@Ashbp236) reported

    @santanderuk I can’t get into the app. Is there a problem?

  • Ashley_little_ Ashley little (@Ashley_little_) reported

    @santanderuk hi I’m disabled and have asked you too offer a service that you offer others and have explained my situation to you and have requested what I need to do too get a bank account and it now looks like you are ignoring me ? . I feel My request is reasonable