Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 11/18/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Pnegouldie Stephen Gould (@Pnegouldie) reported

    @santanderuk as a customer, I feel strongly about you condoning drink driving. About the advert with Anthony Mcpartlin in. Not a good way to do business, if that was me on a drink driving charge, I would've been sacked straightaway.

  • JustAskDesign Just Ask Design (@JustAskDesign) reported

    **** @8rthur2019 if Denmark were sponsored by @santanderuk you could not have had a worst day! Sorry Bud, I do take the piss sometimes. actually thought at 15 mins it was a given to Wales ( I'm a rugby man)

  • WiganStarJr Ethan (@WiganStarJr) reported

    @santanderuk can I have help please

  • balls_pepper Pepper ***** (@balls_pepper) reported

    @santanderuk Hey people. As a Santander customer, I can honestly say that they are utterly shite in every way. Imagine a set of really unhelpful people who take 45 mins to answer the phone, have no authority to comment on your problem (no intention to fix it), and pay you zero interest.

  • Vporia Vandana Saxena Poria OBE (@Vporia) reported

    2/2 @santanderuk and @MetroBank_Help what way is there for her to get access when she can't access her UK phone no, nor remember account details as she never expected to be here for this long? There has to be a solution?

  • poetry1st Paul Wilson-Suffield (@poetry1st) reported

    @santanderuk #disgusting elderly disabled housebound lady with MH issues and they will not help. Leave her with nothing for the weekend. Manager Peter Welsh #santander #badbank.

  • cut_russ Russ On The Cut (@cut_russ) reported

    Ever tried to place a formal complaint with Santander @santanderuk don't bother !! The 0800 171 2171 number is a mass if prerecorded questions to which you press 1or2or3etc, and then you are DUMPED into an anwswerphone. Again SHOCKING service from Santander.

  • chrisclifton26 Chris Clifton (@chrisclifton26) reported

    @santanderuk no point applying for a Santamder loan then. Every time I try, your website crashes after entering my personal details.

  • wf4ajb Lord Barlow 😷 (@wf4ajb) reported

    @santanderuk I'm having issues with the online banking. Log in OK then whenever I click anything it puts me back to login page. Using Google chrome.

  • 8rthur2019 Arthur 🌍🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇵🇪🇺 (@8rthur2019) reported

    @santanderukhelp Hello @santanderukhelp @santanderuk any progress? Any chance someone can help please? 🙏😳