Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 12/16/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Login (27%)

    Login (27%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • rumblingriley Helen Riley (@rumblingriley) reported

    @santanderuk is there a problem with your banking app I can’t access it?

  • OlgunSarah SarahOlgunKnight (@OlgunSarah) reported

    @santanderuk I am having this issue today, can you confirm if this is happening again today. Thanks

  • EwEddy Eddy Walsh (@EwEddy) reported

    @santanderuk online banking down Again and online payments down

  • tim_tgs3003 Tim Smith (@tim_tgs3003) reported

    Finding out why I can’t access banking @santanderuk @santanderukhelp from Daily Star - might want to look at your communications.

  • cityfan86170 cityfan86170 (@cityfan86170) reported

    @santanderuk is there an issue with the online banking platform this morning? Can’t seem to log on

  • wicks_michael Michael Wicks (@wicks_michael) reported

    @santanderukhelp Tried that it’s impossible to call @santanderuk when I actually found a number it cut me off. Terrible new customer experience how do I cancel my new CC application? Thanks

  • BexsMayne rebecca stanton (@BexsMayne) reported

    @santanderuk are you having online banking issues? I’m unable to log on to mobile and internet banking meaning I am unable to transfer money to my top up debit card to use! Which isn’t very helpful when I’m heading out today! Please help!!

  • nipclaw Jane Lambert (@nipclaw) reported

    I have held my @bancosantander card since 1970. It was originally issued by Harrods Bank. Some years ago, Harrods transferred the a/c to @santanderuk. I was tempted to close it yesterday because of the appalling service. I've kept it open for sentimental reasons only.

  • timosler Tim Osler (@timosler) reported

    @santanderukhelp looks like the @santanderuk app and mobile banking are down!

  • CarolineJHogg Caroline H (@CarolineJHogg) reported

    Really speedy service from @santanderuk today when they spotted small but fraudulent activity on my account. All sorted now and I can exhale.