Is Santander down in Burton upon Trent, Staffordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (56%)
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Website (19%)
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Login (19%)
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Transactions (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Jill MacMahon #FreshAirNHS
(@JillMacmahon) reported
Want a masterclass in putting customers off telephoning the customer service helpline (even when you just need to validate a new credit card)? There’s no finer one in town than @santanderuk
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thea
(@twigstwt) reported
@santanderuk just got charged twice for an item but on paypal its saying i only paid once?? yet on santander it said i paid twice can u help lol
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Infinite Football
(@Infinite_Footy) reported
@santanderukhelp @santanderuk @bancosantander No, for 1 hour 20 mins I could only hear the waiting/on hold music, then for 8 minutes it started ringing as a normal phone would, then the phone was put down on me.
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Ben Price
(@thebenprice) reported
One day I will be able to use @santanderuk website and do what I need to do the first time I try. Today is not that day, today I can't even log in
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Grammoss #FBPE
(@Gramoss) reported
@santanderuk I’ve been calling you every few days for the last few weeks and hanging up after an hour or two. I’ve tried your online chat service but there’s only a robot there (Sandi). Do you have one day a month, perhaps, when a customer can speak to you or talk online?
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Clare Waterfall
(@clarewaterfall) reported
@Tesco you couldn't process my online shop the other day due to security issues with @santanderuk I had to come in store to cash out, royal treatment but inconvenient. Is the security issue fixed before I order again? Also my clubcard vouchers need refunding please.
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Mark Wiltshire 💙
(@_markwiltshire) reported
@santanderuk Experienced terrible customer service on your in app chat today - agent responded and just hung up - without waiting for response. Disgusting - its like you couldn't care less about your customers. !!!!
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sarah kearney
(@Sarah4xxxx) reported
@santanderuk i am unable to transfer money or use my debit card is there a problem?
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Heavenly Reid
(@miss_heavens) reported
@santanderuk Hi, my mum is having trouble accessing her app. Is there a reason why Santander’s banking app is not working?
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(@prairiedune) reported
@santanderuk hi, I have a help to buy isa opened in 2019 with £5. I have never been able to transfer money into it though, what am I doing wrong