Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 03/16/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Website (23%)

    Website (23%)

  3. Transactions (10%)

    Transactions (10%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • HaddersIan Ian Hadders #FBPE (@HaddersIan) reported

    @griffin_grumpy @Sainsburys_Bank 100mins!! Wow!! That’s seriously poor service @santanderuk

  • nipclaw Jane Lambert (@nipclaw) reported

    I have been kept waiting for 40 minutes by @santanderuk's call centre. Such delays are caused by underinvestment in the service. The solution is to employ more call handlers, If they can't recruit enough here they can go abroad,

  • _fireyjack Firey Jack (@_fireyjack) reported

    @santanderuk Woeful service. Trying to report lost card since before 8pm this evening. On hold for 2h 45m and counting. Can’t use app as phone was lost also. online banking via chat bot - useless. Now have to go to bed uncertain about account security. Pitiful.

  • feebster13162 Keith James (@feebster13162) reported

    @santanderuk app and on line banking down AGAIN!

  • Zack72580419 Zack (@Zack72580419) reported

    @selina_nisbett @santanderuk I’m still having the same problem

  • Arrowmaker15 Robert Fletcher (@Arrowmaker15) reported

    @antanddec perhaps you could go and help @santanderuk answer their phones?

  • TherapyExpert Dr Julie Scheiner (@TherapyExpert) reported

    @santanderuk why a I unable to contact you regarding my mortgage?! It's a disgrace that it's taking so long to contact you when you have made errors on my account!

  • andrewbeston7 Andrew (@andrewbeston7) reported

    @santanderukhelp my online access was blocked today , which is fine appreciate you have checks etc… however 3 hours later on hold still can’t get through to anyone to sort it… appalling @santanderuk

  • jaynelloyd04 Jayne Reynolds-Lloyd (@jaynelloyd04) reported

    Been with @santanderuk since I was a baby & the one time I need their help. I spend 1 hour 23 minutes on hold to be told you need to place your request online. Now I’m on line I can submit as it won’t accept any photos 🤬🤬🤬🤬🤬. Maybe a change is needed !!!

  • kerryholden79 Kerry Holden (@kerryholden79) reported

    @santanderuk I’ve been on hold waiting for the phone to be answered for 35 minutes now. Not the service expected. I don’t believe that you’re sorry I’m still holding! Can someone please answer the phone!!!