Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 12/08/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Login (21%)

    Login (21%)

  3. Website (16%)

    Website (16%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • mansipatellx Mansi (@mansipatellx) reported

    @santanderuk imagine being a BANK but your customers can’t access their money 🤡

  • BrianAscroft Brian Peter Ascroft (@BrianAscroft) reported

    @santanderuk @santanderukhelp is there any update on the issues yet? I’ve got a very important transaction to make but can’t do this yet 👀

  • frodo10121984 Robert Cann (@frodo10121984) reported

    @santanderuk That does not help with making payments online or transferring money to other accounts. What remedial action will be taken on the back of this?

  • KarataNdlovu african_link (@KarataNdlovu) reported

    @santanderuk Technical issue it’s more than a technical issue it’s a bloody disgrace doing maintenance on Sat, shame on you Santander, shame on you.

  • morgen174 MarkosM (@morgen174) reported

    @santanderukhelp @santanderuk no access to my bank account!! What is going on? You need to give customers an inconvenience fee because you’re quick to charge if someone is overdrawn. Tried to pay a tab last night & my card was card rejected! Had to switch to my other bank!!

  • Dominic90501311 Dominic Jennings (@Dominic90501311) reported

    @santanderuk Well when you can fixed this problem? I'm waiting for paying my bills

  • TheFibroidPuppy Skinny Angry Bastard Viking (@TheFibroidPuppy) reported

    @santanderuk Are your cash points working?

  • DeathBewitched DeathBewitched (@DeathBewitched) reported

    @santanderuk Sorry doesn't help people feed their families when they can't access their accounts

  • AtterbyBeth bethatterby (@AtterbyBeth) reported

    @santanderukhelp tried to pay by card but it’s not worked and can’t even use the mobile banking app, and all we get is “sorry for any inconvenience caused” This is now the second time that I’ve had a problem @santanderuk #santander

  • edeleeds Chris (@edeleeds) reported

    @tehcooky @santanderuk @santanderukhelp Distress and inconvenience for the issues they have caused today. I worked in a certain banks complaints department. £££££ are coming.