Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 12/24/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • clairemenlove Claire Menlove (@clairemenlove) reported

    @santanderuk online banking down!

  • Karen_acts Karen Brace (@Karen_acts) reported

    Massive thanks to Deborah at @santanderuk fraud department for helping me sort things this morning. Brilliant customer service. Nothing like a frozen account to kick your Friday off. Hackers be warned you'd be lucky to get 80p out of me just now let alone £80. #keepempeeled 👀

  • Tashmagicdragon Natasha Shirazi Raffle (@Tashmagicdragon) reported

    @santanderuk is your app down? I can see other people are having trouble with it too. I can't get onto it :/

  • PeteBoswell Pete Boswell (@PeteBoswell) reported

    @santanderuk Over 2 hours on hold, disconnected during conversations with 2 operators, only to be disconnected again when I called back. What a shambles and quite possibly the worst customer support I have encountered…ever!

  • TeamGill Ricky Martin (@TeamGill) reported

    @santanderuk can you please tell me why my esaver account is still 0.75 and not the 1.50% advertised on your website

  • robertbusby1989 Robert Busby (@robertbusby1989) reported

    @santanderuk I don’t think your online banking is working! On mobile. Through the app!

  • amyl_c Amy (@amyl_c) reported

    @santanderuk Hi - I cancelled a membership over a year ago and they’ve been charging me. Can you help?

  • Jocanlose Logan Rhynwood (@Jocanlose) reported

    @santanderuk is your app not working I need to get into it urgently

  • irelandcj Chris Ireland (@irelandcj) reported

    When I get a cold call from an unknown number I never answer. I look online to see what it says and block if it looks suspicious. So, @santanderuk @santanderukhelp could you please tell your SECURITY TEAM in Milton Keynes I've now unblocked the number they tried calling me on.

  • suryateja01 RK (@suryateja01) reported

    @santanderuk I am unable to login to app - It is keep saying 'Oops - sorry something went wrong' - Is there any problem?