Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 11/30/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (6%)

    Transactions (6%)

  5. Withdrawals (6%)

    Withdrawals (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Freedom49530016 Freedom (@Freedom49530016) reported

    @santanderuk Still not working for me

  • riceuten Ric Euteneuer (@riceuten) reported

    @santanderuk So, *3* hours later, you *haven't* updated your website, ATMs, online, telephone and mobile banking and cards still don't work, but according to your PR team "things are returning to normal"

  • IANASTILL1 IAN ASTILL (@IANASTILL1) reported

    @santanderuk Your systems are still down and there is no one to talk to this is absolutely disgraceful. Do you plan to do another update as nothing has been done since 16:45. You bot on chat is absolutely useless. Please communicate with your customers as their loyalty is running very thin.

  • VimalKMistry76 V Mistry (@VimalKMistry76) reported

    @santanderuk You shouldn’t be sorry that Santander service wasn’t available. The staff worked to complete their duty. #doinggreatjob #hatsoff #Santander

  • michealkilby mikey kilby (FLOSSIE ) (@michealkilby) reported

    @santanderuk Thanks for the up date but I think you should of been more up front with your customers I was lucky and I was lucky and my card worked but loads weren’t as lucky trying to ask you and being ignored is not good customer service as I been with you for 30 + years

  • susiek227 susan kelly 🦋🇮🇪🍀💙 (@susiek227) reported

    @santanderuk My App is working now. Think hard before you do another 'upgrade'.

  • riceuten Ric Euteneuer (@riceuten) reported

    @ThoughtBalanced @santanderuk The whole system is down. No payments, no ATMs, no online, mobile or phone banking, just endless entreaties to "use another ATM", which, of course, doesn't work because their systems are down.

  • Stephenariss Steve Ariss (@Stephenariss) reported

    @santanderuk while your system are down how can stolen cards be reported ?

  • MandyMa37589072 Mandy Marshall (@MandyMa37589072) reported

    @santanderuk They're not up and running....i've just tried to do a transaction...still not working! 😡

  • j987xyz Jay White (@j987xyz) reported

    @santanderuk Not working on internet banking. Its all BS