Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 11/16/2025 04:55

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (19%)

    Login (19%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinW70805434 Martin Williams (@MartinW70805434) reported

    @santanderuk YOU SWITCHED US ALL OVER TO MASTERCARD - I WONDERED WHY - NOW THEY HAVE GONE DOWN. JUST INFORM YOUR CUSTOMERS PROPERLY.

  • BexSum Bexy Boo (@BexSum) reported

    @santanderuk Online banking is working now 🙌🏻

  • j987xyz Jay White (@j987xyz) reported

    @santanderuk Not working on internet banking. Its all BS

  • ZakLFC7 Zak (@ZakLFC7) reported

    @santanderuk £500 compensation to every customer 👍🏻

  • RlCapture RL Capture (@RlCapture) reported

    @santanderuk can you please first unlock my account which has taken almost 3 days !! 2nd I was promised my direct debits would go out as normal , which I’d not the case! Please fix ! I will be considering moving to another bank after this lack of customer care 😐

  • riceuten Ric Euteneuer (@riceuten) reported

    @ThoughtBalanced @santanderuk The whole system is down. No payments, no ATMs, no online, mobile or phone banking, just endless entreaties to "use another ATM", which, of course, doesn't work because their systems are down.

  • susiek227 susan kelly 🦋🇮🇪🍀💙 (@susiek227) reported

    @santanderuk My App is working now. Think hard before you do another 'upgrade'.

  • kirkbysheila28 Sheila kirkby (@kirkbysheila28) reported

    @santanderuk My husband tried to put in a cheque in my account today at the counter with my card but they couldn’t do it. Is this glitch affecting everything?

  • Stephenariss Steve Ariss (@Stephenariss) reported

    @santanderuk while your system are down how can stolen cards be reported ?

  • IANASTILL1 IAN ASTILL (@IANASTILL1) reported

    @santanderuk Your systems are still down and there is no one to talk to this is absolutely disgraceful. Do you plan to do another update as nothing has been done since 16:45. You bot on chat is absolutely useless. Please communicate with your customers as their loyalty is running very thin.