Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 11/19/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • yarn_yarn_yarn Lizzie (@yarn_yarn_yarn) reported

    What an absolute joke @santanderuk phone service is. 45 minutes for a simple call. 5 minutes of that was just to say they were busy. Even making me Google something that they had in front of them to tell them the same answer. Absolutely ridiculous.

  • CaelynEllis Caelyn (@CaelynEllis) reported

    Currently at in my local @santanderuk branch getting a block removed from my account that I've been told was placed because my voice didn't match my name when I called up about something. This is massively transphobic and I will be making a formal complaint.

  • silvers81516820 StellaJ. #IamEuropean 🇪🇺🕊🇳🇱 (@silvers81516820) reported

    @Mistywoman1 @santanderuk Commiserations. We had months of problems trying to get our council to change our car details on our parking permit. I thought hubby was going to blow a gasket. A lot of alcohol helped us through.

  • Joanneb66588158 Joanne burns (@Joanneb66588158) reported

    @santanderuk Phone banking still not working automatically ....cash machines still not giving out money ??? Whats going on. I have had no response to my e mail regarding loss of income due to these issues

  • timothyferres Timothy Ferres (@timothyferres) reported from Belfast, Northern Ireland

    @santanderuk in Northern Ireland does not issue @bankofengland notes from its ATMs. Not good.

  • NjeriNash Njeri (@NjeriNash) reported

    @santanderuk @santanderukhelp @bancosantander are you working today? I’m losing the will to live, been on hold for 35 minutes!!!! This is enough to make me close my account😡😡

  • olub2k WORLDWIDE 🌎 PLUG🔌 (@olub2k) reported

    @3333Boost @santanderuk Damn hope it get sorted soon bro I don’t **** with any banks again

  • BrokenByTheNHS BrokenbytheNHS (@BrokenByTheNHS) reported

    @santanderuk Hi. I can't seem to be able to log on to my online account. Has there been a problem? Is it affecting log-ins?

  • jonny5068 JoHo (@jonny5068) reported

    Verily I say, it's easier to plait snot than have a meaningful phone conversation with @santanderuk. Why does call agents answering the phone at home mean it takes longer to answer the phone? Very bored of businesses irrelevantly pointing to C19 as reason for weak service.

  • hugh_says Hugh (@hugh_says) reported

    I had some decent service from @santanderuk both in a branch and on the phone today.