Is Santander down in Burton upon Trent, Staffordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (5%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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British Raj راج تھاپر राज थापर
(@RajThapar1972) reported
@santanderuk I have a huge problem I hope you can deal with. I set up a balance transfer online with my new Santander card. It didn't accept 15 digit reference from Amex so I added a 0. The application went through. I called to reset the transfer using the correct number 1/2
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Olaf Finucane
(@olafrecords) reported
@santanderuk block my accounts and I’ve been holding for 30 mins for your “help desk” which I’ve been directed too. This is not acceptable. #Santander #rubbishservice
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Sarah
(@SarHarSuperStar) reported
Hi @CooperativeBank @santanderuk spent 7 hours on the phone to you both today trying to sort out the fact that my credit card payment (from coop account to Santander credit card) went through 4x instead of 1, inspite of Santander site saying it hadn't gone through
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Cllr Jo Rust. independent - Springwood Ward
(@Springwoodcoun1) reported
@santanderuk terrible customer service when trying to complain about the outcome of an investigation into a scam. Appalling.
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Sarah
(@SarHarSuperStar) reported
@santanderuk @CooperativeBank @santanderuk say auth codes no good, need ARN numbers. As fun as it's been acting as a go-between and repeating this over and over during a period of 7 hours while I was supposed to be working, please can you speak directly to each other to sort this out?
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Sarah
(@SarHarSuperStar) reported
@santanderuk @CooperativeBank I'm £569.97 down thanks to this error, lone parent in a cost of living crisis. Please can one of you take some accountability and get my money back to me ASAP?
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Phil Netherwood
(@philnetherwood) reported
@santanderuk do you actually have anyone answering phone calls? Now on third 30 mins+ attempt because your security algorithm blocked online access. I appreciate security measures, but not ridiculous delay to release block. This'll become a #complaint at this rate!
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Sophie Adams
(@sjgriffs) reported
arrrrgh @santanderuk you've blocked both online and mobile banking for me today and I keep getting cut off on your phone line. No access to online chat, need to pay people for my kitchen renovation. Absolutely shocking service. #worstbankever
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@santanderuk my grandson saves his hard earned cash with you He paid in 450 to a machine in Coventry a member of staff saw him do this. Error message showed only £235. This was queried following day but they insist machine has verified it Remember Post office fiasco Shoddy work
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Teo27
(@Teo2716) reported
@santanderuk your app is just hanging today and I can’t access my account - is there a system problem?