Is Santander down in Burton upon Trent, Staffordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (29%)
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Website (25%)
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Transactions (21%)
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Login (18%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Conor G. Smyth
(@conorgsmyth) reported
@santanderuk have to admit that your customer service/support is pathetic. Yes, accept cyber security is a challenge, but if your systems/ algorithms are going to deny account access ensure online support is timely/accessible. 75 min wait, 4 staff & cut offs are not acceptable!
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Your Crazy Nan Ali
(@Karamonkey1) reported
Thank you @santanderuk 4% cash back on gas and electric bills from September if only the utility companies could help too 🤔
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Niall S
(@S44235689) reported
Dear @santanderuk trying to change my address online. New address is 140years old but you cannot find it. Chat - not working Phones - closed Printable form - no printer. This after freezing my account a couple of weeks ago.
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Ayman yacoob
(@mrprivv24) reported
@santanderuk hi we have bike and it’s broken Santander bike we’re would you like as to place this ? ASAP plz
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Kayles Mcintyre
(@MunchOff) reported
@santanderuk you need to fix this... See @MorganBroadcast Twitter feed. You guys should be shamed.
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James Robinson
(@jamesr_pcw) reported
Shocking customer service @santanderuk three calls 230 minutes of life wasted and no answer. Sort it out
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MG
(@mginio1969) reported
@santanderuk In the Leeds branch as the Bolton one didn't open until 9.30 .3 counters open and 15 in the queue.Need a bankers draft so counter service is a must.People talking about what doing at weekend making queue take even longer to shorten. 😞
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TheoGriff, 🇪🇸🏴
(@Theo_Griff) reported
@RHJOfficial Thank you. I hope @santanderuk and @santanderukhelp note that people are advising to move from Santander due to abominable customer service. Certainly my experience where since Wednesday they have blocked me from transferring money, and emails and phonecalls don't unblock.
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Duncan ダンカン
(@duncanbudd) reported
@santanderuk trying to send you a phishing email I received but it bounced with an error about a poor MTA reputation. Looks as though you have blacklisted my IP address 🤷
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TheoGriff, 🇪🇸🏴
(@Theo_Griff) reported
@santanderuk @santanderukhelp Please help. 4 phonecalls with Justin & Sean, Sandi chats and with Emma+ innumerable security questions + fingerprint authorisations and is now 4th day since Justin said my transfer was authorised but still not done. I can't sleep from stress HELPME