Is Santander down in Burton upon Trent, Staffordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (11%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Veritas
(@SunnySian7) reported
Why do @santanderuk customers have to wait over 1 hour to get through to customer service? No 📞 back option, no estimated waiting time - Your customer service needs to level up or you will lose a ton of business. I just want to pay you please help me, help you take my 💰
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Tom Pickersgill
(@pickersgill_tom) reported
@MorganBroadcast Hi Morgan, I'm so sorry this has happened. I've been thinking though, one thing not mentioned is how they physically gained access to your belongings in the locker. Was it forced? Either way this feels like an inside job. @santanderuk security has an obvious loophole which a..1/2
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Maria Chocolate Moments
(@cypchocolate) reported
@MorganBroadcast This is just horrific. I would be bald from pulling my hair out! Sending you strength to deal with the unhelpful morons @santanderuk and @VirginActiveUK who are both responsible! Honestly feel terrible for you.
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Veritas
(@SunnySian7) reported
@pllowry @santanderuk I've been in the queue for 1 hour and 15 minutes now. I just want to pay my mortgage...at first I got the annoying automated service with robowoman and the abysmal music. Now I just have ringing - I'm beginning to wonder if it's just been redirected to an empty room with a line
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Neesh
(@Neesh_bloggs) reported
@santanderuk I've had an ongoing issue with credit card payments being refused for over 3 weeks now. I've made 3 phone calls to you in that time and had 3 promises of callback. Not happened. Now been on hold for 40 minutes to try to get through AGAIN. Not impressed
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Charlotte Morgan
(@MorganBroadcast) reported
@_JessHayden @santanderuk Sorry to hear they’ve not given you the service you deserve - not at all surprised, sadly! X
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Roshin Saran
(@roshinsaran) reported
@gcluley @VirginActiveUK @santanderuk Whilst the organisation responses weren’t ideal. But that quick access to Phone Face ID/ passcode given security lockouts? Signs of social engineering?recon?
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NE16 REGION
(@RegionNe16) reported
@santanderuk 3rd time trying to transfer from my account to my @monzo account. 3 times I've advised this is me making the transaction and not to block it. Again I'm being stopped, please have someone contact me to resolve asap. I also need to discuss the return of fees incurred -
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PJayy
(@PJayy97672133) reported
@santanderuk 3 hours waiting for Santander mortgages to answer phone still waiting branches close a ,3 is anyone working for this company they seem to have no staff
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P L
(@pllowry) reported
@santanderuk #santander Now 40mins in a queue waiting to ask a simple question. No feedback as to what my place in the queue is. Another customer service joke, just as well it's a competitive industry.