Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 03/09/2026 16:15

March 09: Problems at Santander

Santander is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (23%)

    Website (23%)

  3. Login (12%)

    Login (12%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Ruby29201698 Ruby (@Ruby29201698) reported

    @santanderuk please explain why I can’t long in to my app account or long into banking account Or noooooooo one is actually working to answer any phone calls U can’t even report ur card stolen

  • Dicarter64 Di Carter (@Dicarter64) reported

    @santanderukhelp @santanderuk @santander I think it's time to switch bank accounts now...this is happening too often. Still no access to my accounts very poor service #santander #santanderhelp

  • TheDramDrinker Mark (@TheDramDrinker) reported

    That planned maintenance went well eh @santanderuk ! Can’t log on via app, website or by using the force 🤯🤯🤯🤯

  • GrimasonDianne Dianne Grimason (@GrimasonDianne) reported

    @santanderukhelp @santanderuk what is going on??? No app available, no online banking and no technical support via your phone lines - I might try carrier pigeon next. Where is your customer support??

  • chijiokenwaob chijioke (@chijiokenwaob) reported

    @santanderuk How long would it take to resolve this issue? My whole Saturday plans are in jeopardy as I can’t go out and waiting on this fix

  • Stewart47050851 Stewart (@Stewart47050851) reported

    @santanderuk Yeh the issue is yous are ******* useless

  • GatehouseProof1 GatehouseProofreading (@GatehouseProof1) reported

    @santanderuk hello, needing to transfer money but cannot log in. Can you confirm when the service will be back on please?

  • Rosmack Ros Mackenzie (@Rosmack) reported

    @santanderuk Any idea how long the app will be down. I can’t access my account.

  • MandUff 𝔸𝕞𝕒𝕟𝕕𝕒 𝕌𝕗𝕗𝕖𝕟𝕕𝕖𝕝𝕝 (@MandUff) reported

    @santanderukhelp @santanderuk we are unable to access online banking and online card payments are not processing. When will these technical difficulties be fixed?

  • BenKastro357 It is - what - It is 👀 (@BenKastro357) reported

    Since when does a technical problem mean I can’t access my account? @santanderuk