Santander status: access issues and outage reports
No problems detected
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- Santander generated 0 outage signals in the last 24 hours around Burton upon Trent, including 0 direct reports.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Wiener (@ClareWiener) reported@santanderuk I've now rang 3 times. I ended the call the 1st time and went to the app as directed. It was no help. Have called back twice now & the call has been terminated by Santander on both occasions before anyone even spoke to me 🤬
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Ian Melville (@irmelville) reported@santanderuk The shocking level of customer service you are showing today is perhaps the worst I've had to deal with in a long time...
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Liv ✨ (@OliviaD150) reported@MartinSLewis how do we follow up after emailing re miss-sold car finance issue. No response from company @santanderuk using your template 😢
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Adam Wilpappi (@wilpappi) reported@santanderuk how can a company of your size be so terrible with the way you deal with your customers 🤬
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Jonathan Evans (@TotalDCSolution) reported@santanderuk WAITED 37MIN TO GET THRO CALL DROPPED ON A TERRIBLE LINE DIDN@T CALL BACK LIKE THEY SAID THEY WOULD. Goodbye Santaner !!
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Sheila kirkby (@kirkbysheila28) reported@santanderuk @StumpyRabbitt @santanderuk why are you doing this to existing customer why not just to new customers? I hope it doesn’t happen to me I have been a customer of yours since you were abbey national 😳
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Chezzy Rezzy (@ChezzyRezzy) reported@santanderuk No thanks. I'll just look into switching my account to a bank that actually gives a ****.
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George (@bipolar_thfc) reported@santanderuk I'm getting seriously stressed out with this. To wait 45 mins in a call that has been rinsing me only to not be able to log in is a joke. I'm back on the phone waiting. This needs to be fast tracked. You're costing me money and getting me fined and messing up my credit score
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AP (@andyparsons3) reported@santanderuk I have zero faith or trust that anyone will be in contact, I suspect I’ll be proven right - for 2 days you’ve blocked all my banking access so that you can do extra checks for a low value payment and not told be what’s going on - appalling service
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AP (@andyparsons3) reported@santanderuk @santanderukhelp thinks it is a five-star rating but customer service response time that belongs in the last century. Pick one to be proud of.