Is Santander down in Burton upon Trent, Staffordshire, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (51%)

2. 

   Website (23%)

3. 

   Login (12%)

4. 

   Transactions (10%)

5. 

   Withdrawals (2%)

6. 

   Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Kuru_07 (@Kuru074) reported a minute ago

  @santanderuk why did you have to complicate things and make us log in every to activates our boosts. It’s stupid and frustrating

• Roger Evans (@TheSpeakingRog) reported 2 minutes ago

  @santanderuk 12 months ago a fraudster opened an account with you using my details. You only found out about it because I took the time to let you know. You need to fix your own security.

• simon kingman ⭐⭐ (@KingmanSimon) reported 2 minutes ago from Crayford, England

  @santanderuk hi can someone help with a maturing fixed rate bond for our children. The woman we spoke to said we have to do it online is this right?

• Miren (@Miren288196281) reported 3 minutes ago

  @santanderuk how bad is this, a staff at Santander calls Mr Shah (which was supposed to me) but another chap gets up and goes to the Santander stuff. Shouldn’t the staff have said the full name and checked they have the right customer?

• Mailu (@mailudurant) reported 3 minutes ago

  @santanderuk RIDICULOUS. Im currently traveling Asia and can’t access any money in my ISA. You claim to be ‘accessible’ and for everyone but this is not the case. Your help pages keep telling me to ‘call up’ or ‘visit a local branch’ which is impossible. WHAT AM I SUPPOSED TO DO

• sarah morgan (@Spangle5) reported 6 minutes ago

  @santanderuk shocked and broken that you have mucked me about for a month on my mortgage misinforming on how to apply online in branch or FAX! I have now broken the chain and will lose my house as you tell me it takes 5 days to register a fax Beware customer service nonexistent

• Gazza (@gazza_the_red) reported 12 minutes ago

  @santanderuk Trying to activate breakfast roll deal at Greggs on #SantanderBoosts but it isn’t working. Other deals are working fine, so why not the #Greggs deal?

• Sandeep (@SandmanC136) reported 13 minutes ago

  @santanderuk Have a *** loan via Santander Consumer Finance but I am struggling to get hold of anyone to get a settlement figure. I find you level of customer service abysmal. Your advisors are rude and offer no support of help. @financialombuds

• NubianQueenBee (@BeeNubian) reported 17 minutes ago

  @santanderuk why is your banking app not working 😡

• Miss Jones (@lolosedjro) reported 19 minutes ago

  @eva_khaliq @santanderuk I have the same problem. It happens with the app and on the website