Is Santander down in Burton upon Trent, Staffordshire, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (58%)

2. 

   Transactions (13%)

3. 

   Website (13%)

4. 

   Login (11%)

5. 

   Withdrawals (3%)

6. 

   Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• emotional support goth (@gothyspice_) reported 6 minutes ago

  @santanderuk hi, I'm having issues with the mobile app as it won't let me transfer money

• JMG74 (@JMG745) reported 8 minutes ago

  Anyone in recent living memory opened a savings account online and then wait 3 or 4 days for a letter with login details? It's what I'm experiencing with @santanderuk atm. Instantly created one with @Chase and Atombank. No waiting.

• Nick Spain (@SpainNick) reported 8 minutes ago

  @santanderuk you have appalling customer service! I have been on hold for 20 minutes already! Answer your phone!

• stevedye (@stevedye) reported 9 minutes ago

  @santanderuk Can you explain how you can justify a 24 hr block on moving money out of a newly opened ESAVER LIMITED EDITION account, when it's not notified in the T's & C's. No justification whatsoever. It's MY money!!

• Emotion’s an ocean in which to hide (@assortedwaves) reported 15 minutes ago

  Debit card stopped working, told it was faulty (wouldn’t stop it being used online but still) Ordered new one, still can’t use contactless. Went to the branch to get help, was told no one could help as I didn’t have an appointment @santanderuk you can go & suck my salty lolly!

• yvmcb (@yvmcb) reported 18 minutes ago

  @santanderuk twice your customer service have cut off my call mid conversation morning. Trying to open a new account is proving very difficult.

• Chakra27 (@ValerieVharry22) reported 18 minutes ago

  @santanderuk My husband,who doesn't use the Internet has been over an hour trying to report to Santander , because he's lost his wallet with all his bank cards! It's bad that he's having this much trouble trying to block cards!

• ray dewar (@YarRawed) reported 24 minutes ago

  @santanderuk can’t get through to anyone. No branches near by and take forever to answer the phones. Online chat tells me to ring… service sucks.

• Iain White (@WhiteIain) reported 25 minutes ago from Bracknell, England

  @santanderuk 40 mins on hold and still on hold actually sat in one of your branches who can’t help me after a call this morning to you advised me to go to a branch . Is this acceptable on any level . Anyone suggest a better more modern business bank I should be switching to ?

• Glancs (@GavinLancs) reported 27 minutes ago

  @chase_uk With @santanderuk offering 2.75% instant access savings are you going to be increasing your 1.5% savings account?