Santander

Is Santander down in Burton upon Trent, Staffordshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Burton upon Trent, Staffordshire, England 12/12/2024 13:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (15%)

    Website (15%)

  4. Login (14%)

    Login (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • ArronStobbs Arron Stobbs (@ArronStobbs) reported

    @SamTwits @santanderuk 2hrs wait are you sure it wasn't the uk @child-maintenance service, their times are around the same

  • wilsonpeter48 peter wilson (@wilsonpeter48) reported

    @santanderuk someone is sending fake texts in your name about added payees to my account the funny thing I don't bank with you. So I have sent the text and number to Vodafone fraud team to trace and block the number.

  • hgreen23419355 hgreen (@hgreen23419355) reported

    @santanderukhelp it’s impossible to report a fraud with Santander. My daughter has been on hold for hours with no help. Do you not care? I’d expect the fraud help line to be better staffed. @santanderuk

  • mumsonamission2 Gabrielle Van der Velde (@mumsonamission2) reported

    @santanderukhelp @santanderuk you have totally failed in your customer service - so now you want to triple my mortgage payment because you didn't action a request made on September 13th - shame on you

  • debdebgarrod deb garrod (@debdebgarrod) reported

    @santanderuk how do i get to speak to someone? no banks open to go to and tried for 7 days to speak on phone, my phone bill is now more than my mortgage!!!!! Chat say they cant help????!!!!!HELP......

  • iammaryoshea Mary O'Shea (@iammaryoshea) reported

    Have been trying to get an appointment at my bank @santanderuk since August to transfer an account. It would be easier to get a ticket for Glastonbury. Now that I have one they have withdrawn the cash back offer for transferring accounts! Appalling service.

  • harduphall Sir Miss Spoke (@harduphall) reported

    Why does it cost so much in time and money to get really poor customer service in this country? I spent over one hour on phone and still my problem is not resolved and I have to write yet another letter. @santanderuk

  • alex_thfc22 Alex 🤘🏼 (@alex_thfc22) reported

    So who’s **** up is it? I send money from my Santander to my Barclays and the money has vanished into@thin air! You think I can get through to either? Think again. @Barclays @santanderuk

  • thisismrmonks Anthony Monks (@thisismrmonks) reported from Preston, England

    Well @santanderuk @santanderukhelp please, please pass on my thanks to Melissa in your contact centre. She was absolutely brilliant, after four times of not getting a proper answer from your chat service (I talked to humans not the bot) she was brilliant and has made my day.

  • paulelrocks Paul Hutch (@paulelrocks) reported

    @santanderuk Can customer service PM please