Santander status: access issues and outage reports

Problems in the last 24 hours in Buckley, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Buckley, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Buckley, Wales

Latest outage, problems and issue reports in Buckley and nearby locations:

• 
  Virtutis Gloria Merces - Slava Ukraini (@Thoma5Reid) reported 55 minutes ago from Huntington, England

  @santanderuk I'm trying to access my banking via your banking app, but I get a message saying server not responding try again?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Pixel Princess (@PixelPrincessRG) reported 7 minutes ago

  @chaosprimeZ @santanderuk I can imagine! Their customer service for me was non existant. On the other hand, although I havent suffered fraud since, Nationwides branch staff have virtually fell over themselves to help with other queries.

• 
  Edward Terry (@iamedterry) reported 16 minutes ago

  @santanderuk As a systems and process specialist I can see there’s a deeper issue that needs addressing. And removing telephone support was not a smart move either. Why are you making it so hard to get support? Do you want to lose customers? It wouldn’t surprise me if you are.

• 
  Gary McEwan (@GaryMcEwan72) reported 16 minutes ago

  @mturner1961 @santanderuk My 94 year old grandmother got the exact same thing. She no longer had a driving licence or passport so ultimately had to switch because Santander had restricted access. And she had the account for years and never had she been asked for this.

• 
  rhoda roberts (@adhorstrebor) reported 17 minutes ago

  Was told by @santanderuk that they have age discrimination and disability discrimination policy, just not on their website!! Disgusting how those who cant or dont want to use technology are being treated by these banks. Fully intend to take @santanderuk to ombudsmen #agediscrim.

• 
  The Pixel Princess (@PixelPrincessRG) reported 18 minutes ago

  @chaosprimeZ @santanderuk i had similar issues with them a while back. Ive now moved to Nationwide.

• 
  Glenn Clark (@mobroglenn) reported 24 minutes ago

  @santanderuk @santanderukhelp Im trying to set up my online account for new credit card. For some reason your system has automatically assigned outdated email and mobile contacts to this new account. I want to chat online to sort this out but your AI won't let me! Please help

• 
  AK (@ghatispeaks) reported 24 minutes ago

  @santanderuk your customer service is terrible. I think I should move to first direct

• 
  Pumblechook (@pumblechook) reported 28 minutes ago

  @santanderuk what ridiculous chat service on the mobile phone app! I used the chat service yesterday afternoon.... it was replied to this morning! Completely unacceptable and unprofessional service!

• 
  Ian Cranston (@cranston65) reported 31 minutes ago

  @santanderuk @santanderukhelp perhaps you could explain an issue I still have with international transfers - there appears to be no way to see transfers that are currently processing or are pending - these MUST be clearly & easily visible against my account

• 
  Dr. Jacob Kalve ✡️ (@PeterKalve) reported 36 minutes ago

  @Rehiana1980 @santanderuk You said you want to nail down the coffins of Jews who happen to believe Israel has the right to exist (presumably including the overwhelming majority of British Jews). How does that help any of your patients who happen to be Jewish?