Santander status: access issues and outage reports

Problems in the last 24 hours in Buckley, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Buckley, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Buckley, Wales

Latest outage, problems and issue reports in Buckley and nearby locations:

• 
  Virtutis Gloria Merces - Slava Ukraini (@Thoma5Reid) reported 51 minutes ago from Huntington, England

  @santanderuk I'm trying to access my banking via your banking app, but I get a message saying server not responding try again?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  From The Land Of The Midnight Sun (@thenobbs) reported 5 minutes ago

  @santanderuk All the details entered in the app are the same as my online banking when I set the app up, so if there was a problem someone would have access to my online banking which they dont. Giving you a digital photo id is useless unless you can also view my face.

• 
  Nick (@petch_nic) reported 6 minutes ago

  @santanderuk The first time I gave up after 90 minutes, this time it’s been almost 3 hours. What is the problem?

• 
  Jonathan Evans (@TotalDCSolution) reported 8 minutes ago

  @santanderuk WAITED 37MIN TO GET THRO CALL DROPPED ON A TERRIBLE LINE DIDN@T CALL BACK LIKE THEY SAID THEY WOULD. Goodbye Santaner !!

• 
  John Elsworth (@JohnElsworth) reported 10 minutes ago

  @santanderuk why are you asking me for my passport, employer details and money paid in from my employer and threatening to stop my bank app from working. If for one second my app doesn't work how it should I will close my account. You know all of the information already

• 
  StarmerOut (@ForeverScept) reported 11 minutes ago

  Just saying I hate will you record your voice or wait 35 minutes to get through to an Indian working from home @santanderuk please go to our app where we won’t reply for 24 hours is the epitome of everything I hate about modern Britain. @antanddec **** your *****.

• 
  fiona landmann (@fifi758) reported 11 minutes ago

  @santanderuk so almost week 3 of trying to get my issue resolved, phone calls, messaging, emails still nothing ! A complaint was raised by one of your colleagues last week and now I have a wall of silence? Somebody please respond ?

• 
  pink ladies plymouth (@loveforplymouth) reported 12 minutes ago

  @PetersSiob31933 @santanderuk Been in again today still no help it’s so bad! Tried for such a long time think another bank is neded 😩

• 
  Try Type (@try_type) reported 13 minutes ago

  @santanderuk useless service. 48 minutes on the phone to fraud and nothing.

• 
  OldishBird (@oldishbird1) reported 13 minutes ago

  @SandraF74372594 @santanderuk I waited for 30 minutes then decided it was pointless. Some of their staff on X have admitted there’s an outage even though their official status page claims not.

• 
  Gareth Davies (@expert4money) reported 15 minutes ago

  Why, when I call @santanderuk do they put me on hold, then repeat every 20 seconds that they appreciate my time, my patience and respect, then take over 35 minutes to answer the phone. Diabolical service!