Is Santander down in Brackley, Northamptonshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brackley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brackley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (25%)
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Login (17%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Karyn Reidy
(@KarynReidy) reported
Anyone working in the security team at @Santanderuk? You’ve blocked my account and asked me to call. I’ve been on hold for over 2 hours. After the 1st 70 mins an auto line picked up and hung up on me and I had to call back.
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LucyB
(@LucyB95CB) reported
Hi @santanderuk I went to branch in December before Xmas to change my address and have since had letters to my new address. Today I’ve had a letter (redirected by Royal Mail) that was sent to my old address, it’s dated 10th Jan. Can you help please?
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Maks Petrenko
(@maksympt1) reported
@santanderuk why do you block my account access when I'm transferring money to another bank account of mine? I can't reach your security team via phone, your online bot doesn't understand "blocked access", your branch can't fix the problem either. Traditional banks are a joke...
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Edison Goff
(@edison_goff) reported
@Rob_H_500 @santanderuk @santanderukhelp Did you figure this out having the same problem
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Matt Dovey 🌻
(@mattdoveywriter) reported
@santanderuk This does not encourage me to think you take online security seriously. If you're failing at something as simple as customer passwords then God alone knows what else you're falling short on.
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susan
(@acemsdavis1) reported
@santanderuk #Santander - half hour on hold to talk to a person and now another 40mins on hold transferred to queue for security to unlock online banking. Think I'll be looking for a new bank with better customer services!
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Mr.Rob ⚡️🟥
(@Rob_H_500) reported
@santanderuk @santanderukhelp what sort of bank blocks your account for making a small payment and then closes its “24/7” contact center?! Stuck with no access to funds..!! Closing account ASAP!!! Insane!!
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Emma
(@rufussmith101) reported
@santanderuk I’ve now been on hold for 58minutes to get through to someone about unauthorised transactions- this is totally unacceptable service
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Kim Tunnicliff
(@KimTunnicliff) reported
@santanderuk just had the phone put down on me whilst trying to ask for a replacement letter for my 13 year old daughters mini account! Was on hold for 40 mins before getting through! This is very poor customer service, when only need letter 1 of 1 reissuing! NOT GOOD Santander!
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Shan
(@SEgerton92) reported
Anyone else have issues with @santanderuk refusing card payments tonight online? Have a car seat to buy and card being refused. (again) No issue with funds. Nothing but issues with them, worst thing I ever did switching.