Is Santander down in Brackley, Northamptonshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Brackley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brackley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (40%)
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Website (26%)
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Transactions (16%)
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Login (11%)
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Transfer (5%)
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Withdrawals (2%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Holographic Non-Fungible Wordleist Stockley
(@MarkStockley) reported
You are losing a customer in real time here @santanderuk—in a phone queue for 45 mins waiting for the CHAPS team only to end up talking to Vodafone voicemail. There are no words to describe this level of lack of service for something this important.
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Terry Barnett 💙
(@_Terry_Barnett) reported
@santanderuk A 59 minute wait on the phone to request a copy of a mortgage statement only to be told there’s a charge of £5 for this. Having been with you for 16 years it’s very disappointing to see the days of customer service are gone, and those of arbitrary charges are here.
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NE16 REGION
(@RegionNe16) reported
@santanderuk @monzo - Fees incurred due to this issue still not being resolved.
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Suzanne Marshall
(@smarshall2376) reported
@MorganBroadcast Hi Charlotte…I don’t know you personally but I’ve been following your story. I hope you get justice for what has happened and they catch the person/people who thought it was ok to steal from you…@VirginActiveUK and @santanderuk does customer service mean nothing to you?
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Vicki Prout
(@vickipper) reported
@MorganBroadcast Watching closely not least because I am a @santanderuk customer looking to jump ship 👀
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Joy of SBM
(@joie_nouvelle) reported
@MorganBroadcast I have just read your thread. This is a nightmare, I truly hope that @santanderuk act now!!! They have failed to take action and then compounded their failures by calling you on your stolen mobile. (WTF) I’m so sorry you are having to deal with this! 🥲
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Veritas
(@SunnySian7) reported
Why do @santanderuk customers have to wait over 1 hour to get through to customer service? No 📞 back option, no estimated waiting time - Your customer service needs to level up or you will lose a ton of business. I just want to pay you please help me, help you take my 💰
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Neesh
(@Neesh_bloggs) reported
@santanderuk I've had an ongoing issue with credit card payments being refused for over 3 weeks now. I've made 3 phone calls to you in that time and had 3 promises of callback. Not happened. Now been on hold for 40 minutes to try to get through AGAIN. Not impressed
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PJayy
(@PJayy97672133) reported
@santanderuk 3 hours waiting for Santander mortgages to answer phone still waiting branches close a ,3 is anyone working for this company they seem to have no staff
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Tom Pickersgill
(@pickersgill_tom) reported
@MorganBroadcast @santanderuk Gym employee with the right access might be able to see what bank you use from your direct debit. It seems far fetched but absolutely everything points to this being more than a coincidence. I really hope you get ££ back, fair compensation and find a new gym that cares more