Santander status: access issues and outage reports

Problems in the last 24 hours in Brackley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brackley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vince tanner (@TannerVinc26621) reported 54 seconds ago

  @DrChrisParry @santanderuk If waiting an HOUR on the 'fraud' line, is the problem, then yes.

• 
  Donna Webster (@donnataylor7) reported 3 minutes ago

  @santanderuk tell me? What is the point of having a branch with no counter service with a fancy pants refurbishment and having to send costumers to already overstretched @PostOffice to do basic banking!

• 
  Kevin Baker (@KevinBa07776436) reported 4 minutes ago

  @gray_schofield @santanderuk This is typical poor service from banks. I used to work in an FCA regulated financial organisation and deal with Executive Complaints. Come on Santander do the right thing. Open the accounts, uphold the complaint and pay compensation

• 
  ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported 8 minutes ago

  @santanderuk @TSB HOW ******** AM I SUPPOSED TO DEPOSIT A CHEQUE WITH MY PHONE WHEN YOUR ****** APP DOESNT ******* WORK!!!!!!

• 
  James Hassett (@JamesHassett1) reported 11 minutes ago

  Please don’t bank with @santanderuk. They have currently restricted my account so I can’t access my money. They have asked me for documents which have been provided but now they are not good enough. They asked for a payslip which is Thai and now they want it translated.

• 
  John Kirby (@csljohnkirby) reported 12 minutes ago

  I have written "GBP Sterling Only" after the amount on every cheque I have ever written in the UK, and for the first time today, since first having a current account (Chequebook) aged 16 to now, I am 60, the @DVLAgovuk has rejected a cheque saying I have "it is competed incorrectly" stating that wording is not permitted and prevents them from accepting it as a valid form of payment. I have checked with @santanderuk and they said it is completely fine. In 44 years, it has not been an issue, and I think rather than the DVLA being so judgmental and making accusations that are false, they should be honest and say our preference is....

• 
  James Hassett (@JamesHassett1) reported 15 minutes ago

  @santanderuk Yes I understand that but I’ve spoken with 3 different teams and none of them could help or would transfer me to someone who could help.

• 
  tothehindteeth (@tothehindteeth) reported 20 minutes ago

  @santanderuk why is your app not updating. I triggered an update over 15 minutes ago and still it says ‘waiting’. How am I to break the loop as now I cannot access it?

• 
  Oasis (@Oasisrvti) reported 21 minutes ago

  I wonder how long il be tweeting about how awful @santanderukhelp @santanderuk is and how much more they’re going to lie & do nothing. 4 days in counting. Access blocked, they have information, they are to lazy to review, staff say right to complain. Full of 💩

• 
  Simon Blakeley (@BlakeleyLegal) reported 22 minutes ago

  @santanderukhelp Always the same excuses but NEVER any improvement in the service! So it is clearly the choice of @santanderuk to maintain a shoddy service