Santander

Is Santander down in Brackley, Northamptonshire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Brackley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Brackley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Brackley, Northamptonshire, England 11/08/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Website (36%)

    Website (36%)

  2. Mobile App (36%)

    Mobile App (36%)

  3. Login (23%)

    Login (23%)

  4. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • helenturner67 Helen Turner (@helenturner67) reported

    Nor sure how many times i should phone @santanderuk @santanderukhelp for help, only to sit in a queue and then get my call cancelled. Absolutely fuming right now! Looks like I'll be going back to @firstdirect 😡 #diabolical #poorservice #Santandercustomerservice

  • MrT_1965 MrT (@MrT_1965) reported

    @santanderukhelp @santanderuk @santanderuk I cannot believe this conversation. I cannot get an answer. As I said earlier, feedback is not going to help me. I need to speak to a human.

  • mcsporran_james Kilmamouse (@mcsporran_james) reported

    @santanderuk @VictoriaScone Answer the phone. Yer customer service is #dreadful . Employ more staff. On hold...#awful

  • samtobo1 Sam Toboggan (@samtobo1) reported

    @santanderuk @santanderukhelp hi I have a loan and repayments but have no idea how to actually view my remaining balance and details? I have no login info or anything at all. Thank you.

  • Gill_WWA Gillian Hill (@Gill_WWA) reported

    @MartinSLewis Trouble is that many of us are trying to do that but @santanderukhelp @santanderuk is making it impossible to do. Hours waiting on the phone, can’t do it online and no branches. No one seems to care

  • Webbo2306 Webbo (@Webbo2306) reported

    Now got a 90 mins round trip walking to Santander Bexleyheath because @santanderuk won't let me put money in via the post office which is 5 mins from my house. Such a poor customer experience banking with @santanderuk now 👎

  • xanderbylo Xander Bylo 🇺🇦 (@xanderbylo) reported

    Just spent over 2 hours #onholdwith @santanderuk @santanderukhelp because they incorrectly withdrew our mortgage 2 days before we were due to exchange and they are not responding to our solicitor. As soon as I got through they hung up… Absolutely shocking customer service!

  • Kelly53939907 Kelly (@Kelly53939907) reported

    @santanderuk my son is away from uni for the first time. His student account is still not set up. Keeps calling, on hold for ages then gets cut off. Can anyone help??

  • Improview Improview Limited (@Improview) reported

    Trying to start or take over a current business, Liz truss says grow the economy, both @BTBusiness and @santanderuk are putting so many obstacles in the way, absolutely no help at all … hopeless UK support for SMEs @10DowningStreet

  • MrT_1965 MrT (@MrT_1965) reported

    @santanderukhelp That does not solve my problem. I have just spoken to a customer service team member who wanted to put me back in a tele queue. The only way to get a member of your mortgage team to contact me is to cancel my direct debt. I was then told a manager could not ring me. santanderuk