Santander status: access issues and outage reports

Problems in the last 24 hours in Bishops Stortford, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bishops Stortford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel Procter (@ProcterRachel) reported 1 minute ago

  £485.63 plus interest for the last 11 years this money has been sat in your bank account because of YOUR error!!! Just in case people wonder why I changed banks to @santanderuk this is why. In addition to getting this money via the courts system, I’ll also be contacting

• 
  Chase Bender (@ChaseBender6) reported 2 minutes ago

  @novakg11 @santanderuk Sorry for the experience, It’s amazingly frustrating my account was hacked, Appeal never work, I got no response from support, not until someone referred me to @AgentFemiTv on TWITTER .. who assisted me to recover my account back.. or #lord_teqq on Instagram

• 
  Ohara Davies (@OharaDavies) reported 4 minutes ago

  Bank has blocked my account because I wanted to spend a "large amount of money" on Bitcoin, sure if I wanted to spend it on a depreciating asset like a car they would have no issue with that, screw you @santanderuk - Bitcoin is the new bank

• 
  David Brimson (@Brimson1) reported 4 minutes ago

  @santanderuk Just received 2 quotes for car insurance. One from you and the other from Go Compare. Santander is £342 and Go compare is £290. I'm a customer too. Why the large difference? Still not the cheapest though. Lloyd's bank is £265. Can my own bank Santander match this?

• 
  Liz Kershaw (@LizKershawDJ) reported 5 minutes ago

  Hello @santanderuk Can you please tell me - a loyal customer of 30 yrs - why you have closed yet another branch in Milton Keynes - a thriving “city” of 300K people? Including the branch in your own UK HQ? Banked online since U shut Silbury Blvd. Just can’t do some things online

• 
  Glen Peters (@petersgjc) reported 6 minutes ago

  @santanderuk your customer service is appalling. Over 30 minutes on hold then just cut off. Been on hold again for 34 minutes and still not through to anyone. HIRE MORE STAFF! Doesn't matter what time or day I call, always the same message: "We are very busy" no, your not, 1/

• 
  Mariam O'Gorman (@mariaminpeace) reported 7 minutes ago

  @santanderuk Again? Online Banking We’re sorry Online Banking isn’t available at the moment. We’re working to fix the problem as soon as possible.

• 
  Michelle Lallaway (@moolarmuffin) reported 9 minutes ago

  @santanderuk Need advice. Elderly neighbour has been a victim of fraud. He has disabilities, finds speaking difficult. Been on the phone for hours today trying to sort it out. Numerous texts, hours online, ending in phone lines going dead, neighbour still needs assistance. Help

• 
  Jody Meredith (@JodyMeredith7) reported 11 minutes ago

  @santanderuk I cant transfer money from my Santander account to another bank to pay Bill's??? I need to do this asap.never had any issues before.whats the point of online banking if it doesnt work?????

• 
  Julie Allen 🥂❤️ (@JulieAltagah12) reported 12 minutes ago

  @MasterCoconut2 @santanderuk Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to @ Multitask_support on Instagram who got it fixed in a few hours