Is Santander down in Bishops Stortford, Hertfordshire, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bishops Stortford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bishops Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (44%)
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Website (25%)
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Login (25%)
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Transfer (6%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Adrienne Levison
(@adriennelevison) reported
@santanderuk Absolutely disgusting telephone banking customer service. Have been holding on to speak to a human being for 30 MINUTES!
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Sara Mather
(@Saramaf) reported
@santanderukhelp Been on hold over an hour and no response any advice on your wait times? This is shocking service @santanderuk @santanderukhelp
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
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Jane Farley
(@JaneMortgages) reported
@CStewart_CS @santanderukhelp @santanderuk I work in financial services and it's not uncommon to be on hold for over an hour. Our staff wear headsets so they can carry on working while waiting for the phone to get answered or we'd lose hours of the day. Theyll blame covid but it's been poor for a lot longer!
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Mark Lawler
(@MarkLawler) reported
Come on @santanderuk ! Treat your customers fairly by not making us wait for over an hour on the phone, cutting us off, having no call-back service, then making it impossible to book an appointment in a branch! #badcustomerservice
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D A V I D D A V I D (he/him)
(@topvillafan) reported
Customer service helplines havent improved in 2022, 35 minutes on hold so far - I do have opther things to do. Employ more staff please. Todays its @santanderuk 😠 tomorow some other company, they dont care.
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Chris WashingtonSare
(@CWashingtonSare) reported
So @santanderuk has hit the ground running trying to win the worst customer service award for 2022. On hold for over an hour and 10 mins and no indication of the wait times. @santanderukhelp
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An Autistic Teacher
(@halfdutchbird) reported
@santanderuk just spent half an hour on hold trying to get through. I’m a new customer and not feeling good about opening an account with you guys…
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Duncan Hall
(@Duncyano) reported
@MartinSLewis The auto messages are like a maze to get to speak to a human, options after options which more often than not end up with a message to look for the answer on the website @santanderuk @santanderukhelp are the worst it’s nigh on impossible to speak to anyone
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Lawrence ******
(@goonerlgh) reported
@santanderuk @santanderukhelp Why is it impossible to talk to anyone on your phone line or via the utterly useless website bot if you're not already an account holder? Trying to help my father open a new account and the bot can't answer even a really basic question.