Santander status: access issues and outage reports

Problems in the last 24 hours in Biggleswade, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Biggleswade, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Biggleswade, England

Latest outage, problems and issue reports in Biggleswade and nearby locations:

• 
  Donna (@tickton1969) reported 56 minutes ago from Royston, England

  @MorganBroadcast I have no advice to give here, just wanted to say how sorry I am that this has happened to you. And as a long time customer of @santanderuk am utterly appalled at their actions. I hope this works out for you x

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @roadworksauditoruk (@roadworkauditor) reported 5 minutes ago

  @santanderuk As you can imagine having her stuff stolen in the first place was very distressing then to be let down by her own bank was the final straw !

• 
  Rudy Sullivan JFT97 (@Rudysullivan) reported 5 minutes ago

  @santanderuk why are you the worse bank ever. Trying sort out a problem and I have supplied everything you have asked for. so far it’s been a month and I am still waiting.

• 
  The Pixel Princess (@PixelPrincessRG) reported 7 minutes ago

  @chaosprimeZ @santanderuk I can imagine! Their customer service for me was non existant. On the other hand, although I havent suffered fraud since, Nationwides branch staff have virtually fell over themselves to help with other queries.

• 
  AP (@andyparsons3) reported 9 minutes ago

  Terrible terrible service again today @santanderuk @santanderukhelp , lots of ‘I dont’ know, I can’t help you, its in a queue, blah blah blah, the worst service I’ve ever had from a bank in all my life. Consumer Duty clearly of no interest to you. Time to escalate now

• 
  Sohail Lamvel (@Lamvel) reported 10 minutes ago

  @santanderuk How can I unblock my world elite credit card without having to call? Seems like a block that only CS can remove?

• 
  Keebs 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@keebsonx) reported 11 minutes ago

  @santanderuk Let's be honest, my experience with Santander went exactly as expected. Your app is shocking. Your website is shocking. Your telephone service is shocking.

• 
  BigBadBob (@Bobbadbig) reported 13 minutes ago

  @MsSC1986 @santanderuk Car *** was the same. Handed car back, started getting letters about arrears and dire consequences for credit rating. "Oh just ignore that, the system sends letter it's not supposed to. It's a known bug". Well ******* fix it then! Piss poor and a very poor advert for yourselves

• 
  AP (@andyparsons3) reported 15 minutes ago

  @santanderuk I was expecting that response, and I get to pay for the poor service too with a monthly fee yay!

• 
  @roadworksauditoruk (@roadworkauditor) reported 15 minutes ago

  Very poor customer service @santanderuk - my x had her phone & purse stolen in London 2 weeks ago New card & 2 letters due in 4 working days but took 6 but @santanderuk didn’t register her phone number so locked the account & now she having to wait at least 4 working days more!

• 
  KATT INTERNATIONAL (@KATT_INTL) reported 18 minutes ago

  @santanderuk @santanderukhelp Santander today restricted my account, they have bullied me , put huge stress and pressure on me, and they with no doubt have broken FCA rules , it's utterly disgusting that a bank can do this to someone who had been with the bank 15 years plus. @TheFCA