Is Santander down in Bedford, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Bedford, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bedford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Santander
Santander is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (59%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Vetryn 🏴
(@Vetryn_) reported
@santanderuk is their problem with online banking ?
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Jonathan Fielding
(@JonthanFielding) reported
So @santanderuk’s mobile website sucks as every time you switch to something else it requires you to login, including going to get the confirmation number they just sent you in a text, unfortunately when you log back in it then resets your session so you can’t complete any action
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Steven Wickham
(@StevenWickham) reported
Bloody Hell. Trying to get a phone reply from @santanderuk is impossible. I've been with them for over 50 years and the service has never been worse
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Draney 🏴🏴
(@_drane) reported
@santanderuk half an hour with your inane music and “very sorry to keep you waiting” blurb …..is anyone actually working ? Why not offer a call back ?
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Joey Mac
(@Keown11Mc) reported
@santanderukhelp @santanderuk #santander Good morning, this is day 4 of my elderly, disabled father being left stranded abroad without access to his money. The complaint has been with the CEO dept for >24hrs. Each hour that goes by is another hour he is without his own money
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Ed Studham
(@EdStudham) reported
@santanderuk as a long term customer could I potentially have an email, update of even a vague bit of communication about my loan application? Might be nice
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brendan greally
(@brendankiwi) reported
@santanderuk well done to santander for cutting off all communication with customers (webchat/email) and closing more branches....and demanding customers have their apps and phones to access their account. did you think about broken phone problem??
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Olivia Ellison
(@livviloui) reported
@santanderuk - really poor customer service with a mortgage renegotiation. How do we escalate please?
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Simon Hird
(@uk08462) reported
@santanderuk all your branches are shutting down but you don’t answer your phones and your “chat” function is a bot. You’re providing Zero service to your customers
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AnnRaj
(@anandhinagaraj) reported
@santanderuk I have set up a direct debit to pay the balance in full which hasn’t been taken. Not able to pay online as the statement is incomplete. Santander charges me every month for it’s poor service?