Santander status: access issues and outage reports

Problems in the last 24 hours in Bedfield, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bedfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 3 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.

• 
  Technicslover (@technicslover) reported 5 minutes ago

  @nickkeca @santanderuk blocked my credit card for buying something from a supplier I'd used before and I authorised it with my fingerprint on the app. They still thought it was fraud. Then took hours to sort out. I need a new credit card provider as this is just over the top ****.

• 
  Aaron (@AaronParekh) reported 6 minutes ago

  Just how shocking is @santanderuk customer service in the consumer finance complaints team! So many promises but nothing ever materialises...next stop the financial ombudsman! Good luck @TSB

• 
  audreygallagher (@audreygallagher) reported 12 minutes ago

  @santanderuk @TSB Met another elderly men with his son outside who drove over 20miles to get a statement they needed.. I recommended they phone they said they had tried but no one could understand them.. This is awful for the most vulnerable

• 
  Cllr Param Nandha (@NandhaParam) reported 15 minutes ago

  Santander mobile apps are down. Reliability of the mobile apps !!!!. @santanderuk

• 
  James Hassett (@JamesHassett1) reported 16 minutes ago

  @santanderuk Yes I understand that but I’ve spoken with 3 different teams and none of them could help or would transfer me to someone who could help.

• 
  Dave Moss (@DavidMoss315) reported 17 minutes ago

  @santanderuk applied for an Edge Credit Card and asked that the credit limit from my 123 card be transferred over. Told in branch this wouldn't be a problem. Two weeks later after numerous calls/ assurances it would be done I'm still waiting. Getting beyond a joke now.

• 
  Fiona Sands (@sands_fiona) reported 19 minutes ago

  @santanderuk @TSB First experience of using the new payment screens in the Santander Connect account to import a file with multiple payments. You have taken something that was world class and replaced it with something terrible whilst attempting to tell your customers that this is an improvement.

• 
  joshua (@RIPjoshchilds) reported 24 minutes ago

  @Chase @santanderuk @AskNationwide Imagine putting all banking transactions down at the same time to do maintenance so that we get stranded can’t get food can’t get uber home all because you all decide to go down at the same time. Oh wait you did… Well in banks

• 
  Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reported 25 minutes ago

  I wonder if @santanderuk takeover of @TSB might improve latter’s customer service? Not holding my breath. Have spent half hour unsuccessfully trying to sort online bank transfer which is not going through; call centre v unhelpful. No wonder high blood pressure is so prevalent..