Santander status: access issues and outage reports
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Beckley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Beckley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
- Mobile App (39%)
- Website (26%)
- Transactions (17%)
- Login (11%)
- Transfer (6%)
- Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Wiener (@ClareWiener) reported@santanderukhelp Well it's now over 2 weeks since my card was blocked causing inconvenience and embarrassment & still no contact from @santanderuk nor no paperwork to sign (new card received). Appalling service. Please escalate, again.
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Moss Peak (@peak_moss) reported@santanderuk unblock my freaking account. I need my money. Getting through to your call center is impossible 🤬
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Robbiemitch123 (@Bobby1261299593) reportedI really don't understand how the @santanderuk customer service line has been open since 8am..so 12 minutes...yet here I am sitting on a 9 minute hold..
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PIAT (@bringupthePIAT) reported@santanderuk Your online service is increasingly unreliable. Logged in to set up a new payee, but part way through got a message saying online banking is unavailable. Logged in again, repeated the above, but after four attempts hadn't received an OTP, so cancelled the payment.
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Richa Saxena (@SaxenaRichaa) reported@santanderuk I really need help as I have forgotten my details. I am currently abroad. How can you support me?
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David (@DavidGB3000) reportedI feel sorry for customers of @santanderuk @santanderukhelp when they refuse to help if you refuse to register for online banking. @financialombuds
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Shaun Hinds (@shaunhinds) reportedTodays customer service award goes to @santanderuk @santanderukhelp 30 minutes to get through and then get cut off. I remember when call centres were useful, now it seems every large company is incapable of running them.
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Paul Cuming (@PCuming) reported@santanderuk tried to use your phone contact service today Monday 21 March at 7.45pm. supposed to be open 8am to 8pm the answer was a recorded we are closed reply. Poor service
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Gee 💪🏼 (@staffilad) reported@TakeFive @santanderuk Would be nice if you'd fix your online banking so I can check it
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Mr B (@mrbhalili) reportedWho else’s Santander App isn’t letting them log in? Cc: @santanderuk