Is Santander down in Beckley, East Sussex, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Beckley, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Beckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at Santander
Santander is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (53%)
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Login (25%)
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Website (11%)
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Transactions (8%)
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Withdrawals (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Roots
(@samgroots) reported
Wow, ok @santanderuk seems to be giving a case study in bad user experience. I'm applying for a credit card. For context, I have an AmEx which I always pay off. I'm that kind of user. 1) Fill in a long form on the Santander website (address, income, etc) to apply.
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Spenbeck
(@Spenbeck) reported
@santanderuk I have a Santander credit card with ample available funds but I cant draw money out from their cash machines! I’ve even been into my local branch and spent an hour with them but they can’t fix it. They promised a call back but none came. Complained online but no help
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Alex Balfour
(@awbalfour) reported
@benedictevans the @santanderuk web and app wont let you pay for your Santander credit card bill online from a Santander account. Broken for > 2 months. No message or explainer
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Sir Hobby of Herts
(@THE_SIR_HOBBY) reported
@santanderuk Your customer service is a joke!! Been on hold for 35 minutes and then put through to just a ringing phone for another 10 minutes!! PICK UP THE PHONE NOW!!
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Vuestro Lenny
(@vuestro_lenny) reported
@santanderuk blocked the access to my account for no apparent reason and I've been waiting for more than 40 min on the phone with no response. This is so frustrating and I need to make an urgent transaction. Very disappointed with the quality of support.
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Louise Devlin
(@louloudevlin) reported
@santanderuk worst bank ever! They like having your money but when you need help due to fraud absolutely useless.
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Ridgeway Finance Ltd
(@simsokidil) reported
@santanderuk Two months for a loyal mover looking to move is disgusting. mortgage transmitted 5th July, survey done 27th July. Went to underwriting 13th Aug & approved they did not bother checking survey, now back to UW wont be checked until 1st Sept !! disgusting service
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Daniel Coleman
(@Dan_Coleman98) reported
@santanderuk @santanderukhelp need to sort you customer service out guys - over an hr been on hold now for multiple days. God forbid if i ever need you in an emergency, may as well just give my money to any potential fraud. Not happy customer at all 😠 #Santander
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Ridgeway Finance Ltd
(@simsokidil) reported
@santanderuk What is happening with your mortgage services??? mortgage transmitted on 5th July, not going to be underwritten for another 9 days !!! nearly two months for a simple existing mortgage customer porting over ?!!!!
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Samantha
(@itsessbee6) reported
@santanderuk hi I’ve just withdrew some money at the Santander in Halifax opposite west gate arcade. It took ages, then gave me my card back but didn’t give me my money. It’s taken it from by bank though. Can you help?