Santander

Is Santander down in Beckley, East Sussex, England?

Some problems detected

Users are reporting problems related to: mobile app, website and transactions.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Beckley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Beckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Beckley, East Sussex, England 03/05/2026 08:55

March 05: Problems at Santander

Santander is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (13%)

    Website (13%)

  3. Transactions (11%)

    Transactions (11%)

  4. Login (11%)

    Login (11%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kane_tabitha ThaliaTheWriter (@kane_tabitha) reported

    @santanderuk your customer service is a joke. On hold for over an hour. Awful

  • kane_tabitha ThaliaTheWriter (@kane_tabitha) reported

    @santanderuk Rubbish customer service. On hold for over an hour! How is that ok!

  • StuartLeigh1 Stuart Leigh (@StuartLeigh1) reported

    @santanderuk Today I made a formal complaint about the advice I was given regarding my mortgage and whilst the lade I spoke top was sympathetic and helpful I cant help feeling she didn't get all the details of the complaint

  • Simon_J_Wade Simon Wade (@Simon_J_Wade) reported

    @santanderukhelp @santanderuk Can anyone at Santander tell me how they think a regular 40 minute telephone holding time is acceptable to customers who have to take time out of a working day to rectify their bank’s mistakes?

  • HeathJonathan Jonathan Heath (@HeathJonathan) reported

    @santanderuk @santanderukhelp your customer service on hold times are ridiculous. Why not just have a call back function?

  • KyStefen Ky (@KyStefen) reported

    @santanderuk You are getting rid of passbooks for savings accounts. How am I meant to put in my tax refunds or any checks if I don't have a passport or driving licence that you are telling me I will need now to do that. That means I am going to loose access to my own money.

  • KernotTom Tom Pepper-Kernot (@KernotTom) reported

    @santanderuk Im moving my mortgage. You're no help. I'm waiting on the phone for 30mins. I cannot log online to get any info as i dont have a bank account with you. Useless.

  • kane_tabitha ThaliaTheWriter (@kane_tabitha) reported

    @santanderuk Rubbish customer service. On hold for over an hour! How is that ok!

  • Girl4Music Girl4Music 🦋 - She/Her (@Girl4Music) reported

    @santanderuk What’s going on with the mobile banking app? Every time I try to authorise payment for an online purchase it’s telling me the session has timed out so I can’t authorise it. Is the app down for maintenance?

  • peastonprice Andy Price FRSA FHEA (@peastonprice) reported

    @santanderuk Tell you what @santanderuk get someone to answer the telephone on your help line!