Santander status: access issues and outage reports

Problems in the last 24 hours in Beckley, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Beckley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Eko (@MrEko_Lost) reported 7 minutes ago

  @hnjsamuels @santanderuk @santanderuk rubbish service

• 
  Nicolas Tennant (@TennantNicolas) reported 9 minutes ago

  @santanderuk customer loyalty ? **** you ! sigh

• 
  Citizen_SJ (@PatriotHoplite) reported 10 minutes ago

  Wonder why it so difficult / impossible to get hold of anyone at @santanderuk to help? are they in financial trouble? have they shutdown their customer service? @TheFCA @bankofengland

• 
  Artur (@Kirjakulov) reported 13 minutes ago

  Using a UK bank, @santanderuk in my case, I have to click 3 times "Yes, I am sure what I am doing, not, I am not being scammed, just make the fking transaction." This is what happens when government overregulates stuff. UX drops to absolute ****.

• 
  Laura odell (@lauraodell13) reported 23 minutes ago

  @santanderuk I have tried phoning and have sent a few emails and still no response. Please please can someone give me a message. My account is locked and I need to be able to access it asap

• 
  Urmston Meadows (@UrmstonMeadows) reported 24 minutes ago

  @santanderuk trying to report a card issue with you. Spent 30 minutes on the phone, now another 15 on your online system. Why don't you employ more people now you've shut all the branches down? #useless

• 
  name pending (@wozeruk) reported 27 minutes ago

  @santanderuk I need some help. I have been rejected for a basic bank account but by law you after accept me underpayment account regulation 2015 you are designated by HM treasury and must offer a basic account I fit the criteria can somebody help me with this inquiry

• 
  Jordz🇯🇲🇬🇧 (@jmanellis) reported 29 minutes ago

  @santanderuk Fix your app, had issues with it and can’t access my accounts

• 
  Tyler (@Empty_With_You) reported 36 minutes ago

  @santanderuk For the record, you withholding MY money from me & preventing my bills from being paid isn’t an “inconvenience”. The fact that not a single notification was sent to me, nor is there anything on my account to show there’s a block makes it even worse.

• 
  Wayne Green (@wayneogreeny) reported 36 minutes ago

  @santanderuk All accounts cancelled and moved today. Credit issue for no apparent reason. An absolute disgrace and terrible customer service response 🤬🤬🙈