Santander status: access issues and outage reports

Problems in the last 24 hours in Bath, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  Chris (@Chris_________M) reported 6 minutes ago from Bristol, England

  @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 6 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 9 minutes ago

  @HWarlow @santanderuk awful to hear

• 
  Egg Box (@EggBoxOfTricks) reported 9 minutes ago

  @IsntWorkingPod @HeadWarriorTWM @santanderuk D, obvs! Plus terrible optics given the current situation, which although totally unrelated is so jarring with his frivolous & mocking-like tone.

• 
  Ash 1974🔴🏐 (@andy_horner) reported 10 minutes ago

  @santanderukhelp @santanderuk @bancosantander This is the worst bank for customer service I have ever had the misfortune to deal with!!

• 
  rhoda roberts (@adhorstrebor) reported 10 minutes ago

  @santanderuk when an elderly disabled housebound person needs help to get logged into your app and the nearest branch is 20 miles away, why do you not provide support to visit at home?

• 
  Garry Peat (@RidgewayRam) reported 15 minutes ago

  @santanderuk This continued for a further 24 hrs with over 35 new accts being opened. I, therefore, had to call to explain the situation. The call handler was helpful and said he would close the new accts but I was staggered that as a customer facing employee he was not aware of the situation

• 
  cookaburra (@weyheylad) reported 20 minutes ago

  @santanderuk I'm sorry I've tried to do that but I keep being told it's not santanders problem . But for me it is Santander . I opened the account to get an additional payment and I haven't got it because the download didn't work .someone must be able to help

• 
  One under par (@Oneunderpar3) reported 22 minutes ago

  @santanderuk how long am I supposed to wait online chat to speak to a real person to explain a security issue?

• 
  Maks (@omgitsmaks) reported 25 minutes ago

  Dear @santanderuk - are your phone support people asleep?

• 
  Andrew (@ibkis30) reported 27 minutes ago

  @antanddec @santanderuk You have such a ******* nerve telling people about getting hello with a mortgage when you're worth billions why don't you talentless ***** **** off