Santander status: access issues and outage reports

Problems in the last 24 hours in Bath, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bath, England

The most recent Santander outage reports came from the following cities: Bristol, and Trowbridge.

City	Problem Type	Report Time
Bristol	Mobile App	2 months ago
Trowbridge	Mobile App	2 months ago
Bristol	Mobile App	4 months ago
Bristol	Mobile App	4 months ago
Bristol	Mobile App	4 months ago
Bristol	Website	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  Chris (@Chris_________M) reported 5 minutes ago from Bristol, England

  @santanderuk just thought I would feedback that having your mortgage retention open only on week days from 9 till 6 means those of us who work those hours can’t call you to be retained. So I will be off to another mortgage provider who can talk to me when I am not working.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jools Parker (@joolsparker) reported 9 minutes ago

  Appalling service at @santanderuk in #Oxford Ridiculous and unclear ‘queuing’ system for the counters. Left waiting despite there being no other customers.

• 
  Oasis (@Oasisrvti) reported 11 minutes ago

  @santanderuk hope the financial conduct shuts you down for the way you do business utterly ******* disgusting, train yourself, sort your systems, do your job! Absolutely abysmal

• 
  Mathew Woodgate (@MathewWoodgate) reported 18 minutes ago

  @santanderuk Well I am not happy. 2K of my money is lost in your system somewhere from an ISA that expired. I went to branch who said call up... they can't tell me more than 'it's a closed account! The Branch manager cannot access what she needed to on the computer. NOT happy.

• 
  Rob Tompkins (@tomp_tuba) reported 22 minutes ago

  @santanderuk - why ask me to call your fraud line and block my account when you don’t have enough operators available to take my call. I have tried twice and been on hold for 15 minutes each time.

• 
  Craigyy121 (@craigyy121) reported 22 minutes ago

  @santanderuk @TSB @santanderuk why is your online banking not working just now?, I need to get on it

• 
  jaredowens (@jaredowens36629) reported 23 minutes ago

  @santanderuk is it possible for you to permanently block all online/card not present transactions for a debit card if a customer requests it?

• 
  Mick Holds the Line (@Mickandhismusic) reported 24 minutes ago

  @santanderuk when are you going to Reinstate your Online Customer Alerts for when a new Credit arrives in our ac? I asked this Q two years ago and all I got was ‘yes we’re working on it’. The ‘you’re overdrawn’ alerts still come through unfailingly. Really poor from Santander 👎

• 
  JanKrynicky (@JanKrynicky) reported 24 minutes ago

  @santanderuk How about a scumtracker? A bank that refuses its customer to withdraw money for a bike deserves to be marked as scum.

• 
  paul (@paul96403038) reported 24 minutes ago

  I was told yesterday that it takes upto three working days for someone to get back to you from @santanderuk regards a complaint on my account caused by a member of staff making a mistake. What great service

• 
  Oasis (@Oasisrvti) reported 24 minutes ago

  @santanderuk @FT how they are even allowed to operate beyond me. DIABOLICAL 0 customer service, whose money are you protecting?????? Block peoples bank and just don’t check what you ask for?? SCUM