Is Santander down in Barry, Vale of Glamorgan, Wales?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Barry, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Santander
Santander is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Website (21%)
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Login (14%)
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Transactions (7%)
Live Outage Map Near Barry, Vale of Glamorgan, Wales
The most recent Santander outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Mobile App | |
| Cardiff |
Login | |
| Cardiff |
Mobile App | |
| Cardiff |
Website | |
| Cardiff |
Transactions | |
| Cardiff |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Mannion
(@PeterMa33025602) reported
@StuMan21953001 @santanderuk It's a joke. I can't pay bills or get my own money. I also can't spend hours on the phone. I bet they are all " working from home". I am going to close the account if they don't sort it today.
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Remo Minerva, Resident and Campaigner for New St
(@NewInnMargate) reported
Even the @santanderuk #branches are a joke. Finally found one in Angel, Islington. S. Kenn closed down. 1 teller. Long queues. What a misery of a #bank #avoid
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LukeFarthing
(@LukeFarthing96) reported
What is the point in @santanderuk ‘s 24.7 help chat thing if you don’t get an answer😡
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lee whitehouse
(@leesuzee) reported
@santanderuk I can’t believe the shocking customer service my husband has had when trying to change his mobile number. Can’t change the number without sending a statement, can’t access the statement without his no longer active mobile number…not sure what we can do 😡
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Paul Teague
(@Togs100) reported
@bancosantander @santanderuk @santanderukhelp account hacked for 2nd time in a week…phone on hold for over 40minutes. Firstly new card does not work, now another attempted hack on my account. How is this even acceptable service. It’s Disgusting service
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Mrs Kelsey
(@MrsKelseySBB) reported
@santanderuk I’ve been on hold on the phone for over 2 hours and there is no response to the online chat 25 minutes after the automatic response that I was being connected to an agent. Very poor customer service! Website options are poor not helpful!
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Jackie Wood
(@chiccocafe) reported
@santanderuk I want to phone you about my mortgage please your robot is no help
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AroraU
(@AroraU) reported
@santanderuk hi, I’m having some issues transferring money on the app. Is there an issue
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Stu Man
(@StuMan21953001) reported
@santanderuk @santanderukhelp @susanfdavies Waiting for some useless customer service agent at santander to tell me to stay on hold until another useless customer service agent attends my call and tells me some rubbish about not being able to help
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Oliver Woodruff
(@StreetDogMaggie) reported
from
Edinburgh, Scotland
@santanderuk I can no longer use your banking app because it requires iOS13. My 4yr old iPhone 6 does not support above iOS12 so you are in fact supporting Apples throw away #ewaste culture.