Is Santander down in Barry, Vale of Glamorgan, Wales?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Barry, Wales
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Transactions (12%)
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Website (12%)
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Login (12%)
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Withdrawals (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Black
(@Colin_Black) reported
@santanderuk Hi, trying to access a relatively unused account. I have all the information, however your 'send OTP' facility isn't working (App or Web) thoughts?
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mike wellbelove
(@mikewellbelove) reported
@santanderuk @santanderukhelp you have 24 hours to reply before I report you to the Financial Ombudsman Service and Action Fraud re your dealings around my mortgage now waiting for 2nd call back after 1st call back promised never happened #poorcustomerservice
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Katherine Thacker
(@Katherine__x) reported
@santanderuk the waiting time to speak to someone on the phone is awful. Absolutely awful, you push everyone todo everything online - how are your wait times this bad.
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RA
(@CryptosRenegade) reported
Was on hold with @santanderuk for over 40 mins getting transferred from department to department. Very poor customer service
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Sarah
(@boo08_sarah) reported
@santanderuk can't believe how difficult you make it to open an account for my 13 year old son. All he wants is somewhere to keep his savings and it's practically impossible to get help. One of your staff insisted he needs to ring. He's 13! I'm lucky he talks to me on the phone!
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Woopdiddywoop
(@returns24612) reported
@santanderuk Found a card in the street. Tried to let Santander know to inform customer... Impossible to get through the automated system... And they scan your phone number for your personal acc.. Not even related. Banking made difficult
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trdhorseracing
(@trdhorseracing) reported
@santanderuk online banking, down again. Just not good enough
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Beth☆ベス
(@ThatBethWoman) reported
So @santanderuk told me in branch this morning that they had no idea why my card was broken but they'd issue a second one to my account so that I can continue to use Google pay because I desperately need it. Got a message and email at 23:10, my Google pay and card are cancelled.
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Donna 🏴🏳️🌈🏁🇪🇺
(@andonida) reported
@santanderuk Is your One Time Passcode service not working this morning? I can't access my account because I'm not receiving an SMS.
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Jennifer Nash
(@IamJenNash) reported
So very disappointed by slow to no resolution from @santanderuk pushing all the blame onto @DVLAgovuk because the bank doesn’t want to own up to its security breach responsibility 😡 #badcustomerservice #worstexperience