Santander

Is Santander down in Barry, Vale of Glamorgan, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Barry, Vale of Glamorgan, Wales 11/17/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (25%)

    Website (25%)

  3. Login (19%)

    Login (19%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Ray60107381 Ray (@Ray60107381) reported

    @santanderuk Don't be tempted to use this bank, probably the worst Customer service of any bank. Tried to complain and after nearly an hour on the phone the line went dead. This is how they treat their customers.

  • clairepjohnston claire J (@clairepjohnston) reported

    @santanderuk 1.your complaint process is a joke. I’ve been a customer for 34 years. I recently had money taken out of my account by a hotel I stayed in over a year ago and who must have retained my details. I phoned when it was pending and notified you that it was unauthorised.

  • batey0805 Batey0805 (@batey0805) reported

    @santanderuk just phoned to try and make an overpayment - can’t do it online as I have more than 1 product - when eventually get through I’m told the card payment service is broke and should be fixed in a few days - it’s been broke since Monday !!!!

  • Sims_Simmma Adjowa Sim 🇬🇭🇲🇸 (@Sims_Simmma) reported

    Are they closing down a lot of the @santanderuk @santanderukhelp branches now?

  • mdecelis Michelle de Celis (@mdecelis) reported

    @santanderuk worse customer service I’ve ever experienced. Locked my account and no help whatsoever to unlock it. Telling me I need to go into branch. Thanks for nothing!

  • janetisaac8 Janet Zic❤️ (@janetisaac8) reported

    @mdecelis @santanderuk Sorry for the experience, It’s amazingly frustrating my account was hacked, Appeal never work, I got no response from support, not until someone referred to @GageDavis3 on TWITTER .. who assist me to recover my account back..or #Lod_teq on Instagram

  • Navajo01497666 Navajo (@Navajo01497666) reported

    @santanderuk is rubbish don’t use them. They don’t answer the support phones and there online chat is a bot. #santander employee actual people. You’re a rubbish bank #friday

  • coleysports88 Lisa Cole (@coleysports88) reported

    @santanderuk your phone service is shocking 2 of your busy store are closed been waiting 25 minutes joke total joke

  • nadiahashtag NHashtag (@nadiahashtag) reported

    @TimeOutLondon I was out on my @santanderuk bike (apparently still called Boris bikes...) and passed loads of people cycling naked. I think in future I’ll wipe down the seat...

  • _vickitheviking Victoria (@_vickitheviking) reported

    Excellent customer service over at @santanderuk please thank Hajah Turk - for her time today and the service was professional!