Santander status: access issues and outage reports

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Hélène 3.5% 🇺🇦🕷 #FBPA #FBPE #REJOINEU #TS (@SarahHeleneuk) reported 2 minutes ago

  @santanderuk #Santander You try to make a purchase, as authentication you text me an OTP code and you still block the ruddy payment. THIS IS NOT THE FIRST F'ING TIME.

• 
  Ray Jones (@rjonesplymouth) reported 6 minutes ago

  Dear @virginmedia @santanderuk & other corporates I try to contact, if you have '...been busier than expected' now for the last 2 years, isn't it time that you expected to be busy? Time to change your messages to 'we don't put enough resources into customer service'.

• 
  Sharlut ♣ @World 5-3 (@CharlotteMedler) reported 9 minutes ago

  @santanderuk @JustEatUK hi guys, Justeat are not responding when I accidentally ordered food to the wrong place and their website didn't let me cancel that order. Can you please tell me what to do? Their customer service is appalling and they have no phone line to contact.

• 
  LEO GREEN (@theleogreen) reported 9 minutes ago

  Dealing with @santanderukbiz / @santanderuk and losing the will - utterly useless...have been on hold for literally hours without resolution. Anyone else infuriated by their service, or am I just unlucky....tried to book a face-to-face appointment and earliest was September!

• 
  Drew Thomson (@DrewThomsoncfc) reported 10 minutes ago

  @santanderuk your customer service is shocking , my mother's bank account was wiped out fraudulently yesterday no notification or text from the bank , she's a pensioner recovering from cancer treatment, awaiting bills to be paid and pension to be paid in yet total disregarded

• 
  kevster (@keviniddles) reported 11 minutes ago

  @the_spad @santanderuk I had a similar experience moving money with @BarclaysUK You can only move a few K with their 'worldclass' app even with multiple levels of auth and signing, yet have to visit a branch - in work hours - and **** about for 1 1/2 hours whilst various staff fail with thier own IT

• 
  Alex Kinder (@AlexPKinder) reported 11 minutes ago

  Absolutely disgusting service from @santanderuk @santanderukhelp I am following the instruction in letter in response to my complaint, on hold for 90 minutes, try the other number, further 30 minutes, to be told I can’t be out through as it’s a different department. 😡

• 
  Pest Control (@Pestsputtorest) reported 12 minutes ago

  @santanderuk help! Can't login due to a security alert, been waiting a week for a new ID to login and still haven't recieved it. Is there a number I can call etc

• 
  Mrs. McBirdface (@cellcluster) reported 16 minutes ago

  @santanderuk Been on hold 2 hours and 44 minutes and still holding trying to get help with a banking issue. Tell me a reason to stay with Santander. Worst service.

• 
  Patrick Keyte (@PatrickKeyte) reported 16 minutes ago from London Colney, England

  @santanderuk I’ve been trying to apply for a loan all day and once I put the OTP in your site breaks, this has happened numerous times. I can’t use another browser because it asks for a landline number which I do not have.