Santander status: access issues and outage reports

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  stuart@abacus-bloodstock (@stumat) reported 7 minutes ago

  Banked @santanderuk for 15 years, now the staff say I cannot have counter service so cannot pay cash into my account! And the staff too dumb to realise they are doing themselves out of jobs by saying this! So I go to @PostOffice to pay in instead. Modern convenience my arse

• 
  somayya ahmed (@somayyaa) reported 7 minutes ago

  @santanderuk hi. My husbands account has been blocked for 4 days over a payment that someone has sent for something he sold. That person has reported my husband for fraudulent activity and instead of pitting that payment on hold to investigate my husband can’t access money that

• 
  MrsAngryOfWokeshire #ToriesOut #FBPE 🇪🇺🌹⤵️ (@cactus_woman) reported 7 minutes ago

  I can & will make a formal complaint to the Ombudsman, but this doesn 't fix the problem of needing to use my @santanderuk bank a/c - to transfer money to my 2 savings accounts. Just been on the phone for 50 mins only to be told "someone will call me back" at some point. AGAIN.

• 
  💖 Elizabeth A Farquhar 💖 (@libs1709) reported 7 minutes ago

  @santanderuk unable to access my online account via app, please advise when this will be back operational

• 
  Roshan Patel (@ro5hi) reported 10 minutes ago

  I already have - 3 times in fact. Was advised to go to branch. Did this, with passport/driving license/bill.., still told to go elsewhere! STILL waiting after 40hours plus for access to my own account @santanderuk

• 
  Yvonne (@marmot_1) reported 14 minutes ago

  @cactus_woman I thought that person was extremely rude and the comments completely unnecessary. I’m really that you are no further forward with resolving the issue with @santanderuk It would certainly make me think twice, no thrice, about moving my account to them.

• 
  Vote Ian in BX (@ianeditz) reported 16 minutes ago

  Trying to pay my @BcardPayments via BACS but @santanderuk wont verify the account. Sort code 40-04-15 Account 38290008 But there is no guidance as to the name Barclaycard? Barclays? HELP!

• 
  Charlotte Marshall (@mrscnmarshall) reported 17 minutes ago

  Imagine being a loyal customer with @santanderuk for over 15 yr. Have a fraudulent transaction taken without consent due to the failing of their security system. To then be told I have to contact the company in question to try and get my money back. Shocking service! DO NOT USE.

• 
  MrsAngryOfWokeshire #ToriesOut #FBPE 🇪🇺🌹⤵️ (@cactus_woman) reported 18 minutes ago

  @Metrognome391 @santanderuk @santanderukhelp Thanks, Cilla. I actually feel broken.

• 
  Anita Foss (@NuttyBirdx) reported 19 minutes ago

  @santanderuk Don’t trust this bank - allows a 16 year old to go overdrawn by 51p - yes I did say 51p and then block his card even tho money was put in his account as soon as we knew. Block never lifted and he has been left stranded in another city because his card declined!