Santander

Is Santander down in Barry, Vale of Glamorgan, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Barry, Vale of Glamorgan, Wales 11/14/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

  4. Transfer (6%)

    Transfer (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • kerryholden79 Kerry Holden (@kerryholden79) reported

    @santanderuk I’ve been on hold waiting for the phone to be answered for 35 minutes now. Not the service expected. I don’t believe that you’re sorry I’m still holding! Can someone please answer the phone!!!

  • higherrise pinebarrens (@higherrise) reported

    @santanderuk I’m having issues with my account and can’t access it. Been on the phone for 2 lots of 40 mins and keep getting cut off. Can you please assist before I move my account elsewhere?

  • marionjemberson marion emberson (@marionjemberson) reported

    @santanderuk what is going on!! 35 mins waiting to speak to someone as you’ve locked my account ….. terrible service !!

  • andrewbeston7 Andrew (@andrewbeston7) reported

    @santanderukhelp my online access was blocked today , which is fine appreciate you have checks etc… however 3 hours later on hold still can’t get through to anyone to sort it… appalling @santanderuk

  • TherapyExpert Dr Julie Scheiner (@TherapyExpert) reported

    @santanderuk you say you make bills easier but impossible to contact you! Ridiculous service and time wasting!

  • jaynelloyd04 Jayne Reynolds-Lloyd (@jaynelloyd04) reported

    Been with @santanderuk since I was a baby & the one time I need their help. I spend 1 hour 23 minutes on hold to be told you need to place your request online. Now I’m on line I can submit as it won’t accept any photos 🤬🤬🤬🤬🤬. Maybe a change is needed !!!

  • holly1977_holly Holly Daglish (@holly1977_holly) reported

    @santanderuk great customer service over the last few months and particularly today! 🙏🏻

  • Carmel5782 Wizmeem (@Carmel5782) reported

    @marionjemberson @santanderuk Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • Riddim_Ryder_86 Riddim Ryder (@Riddim_Ryder_86) reported

    @santanderuk Great customer service team you have on the phone and complaints department.... NOT! Worst bank I've encountered! Rude *** staff!!

  • HOLLIEKINACH Holl (@HOLLIEKINACH) reported

    @santanderuk Still seems to be an issue? Payments showing as gone in, but the balance in my account hasn’t changed so it’s like the money isn’t actually there..