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Santander

Santander status: access issues and outage reports

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If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  • 39% Mobile App (39%)
  • 26% Website (26%)
  • 17% Transactions (17%)
  • 11% Login (11%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • BushmanWebDev
    Alan Bushell (@BushmanWebDev) reported

    @JohnIrish147 @santanderuk They refused me access as well even though I prebooked a lounge pass. I've since been refunded but was forced to piss my money against a wall elsewhere

  • chanelmarky
    MK (@chanelmarky) reported

    @santanderuk I have been waiting for 65 mins - this customer service is a joke

  • andyrachcleav10
    AndrewRachaelCleaver (@andyrachcleav10) reported

    @santanderuk what a joke they are cash machine swallowed my cards mobile banking app not working can't get any of my money out no cash on me and customer service close at 6pm what a joke this bank is

  • BushmanWebDev
    Alan Bushell (@BushmanWebDev) reported

    @JohnIrish147 @santanderuk Apparently it was at capacity. Yet somehow business class customers still getting in without issue

  • grifbags
    Pam Griffin (@grifbags) reported

    @santanderuk Unable to transfer to existing payees, you say you are having technical issue, been hours now, when will it be sorted?

  • CazDoesPolitics
    Caro Lynch (@CazDoesPolitics) reported

    @ScotNational Very poor behaviour from @santanderuk . If mortgages were making a loss, it might be understandable, but to do this to your staff for no good reason other than lining the pockets of those who don't need help at the expense of your employees....

  • Ben79748483
    Ben (@Ben79748483) reported

    @santanderuk Your online service doesn't work as it doesn't recognise my pin. I am currently unable to speak after surgery and have no other means of contacting as you have no email or chat Service as I can't log. Please can you contact me to resolve as this feels very poor service

  • film_rachel
    Rachel Gilbertson Film (@film_rachel) reported

    @santanderuk @santanderukhelp HI, have expected a payment from 17th June, person said 3-5 working days who paid it but not showing up in account or pending? Please help x

  • LouiseBullard7
    Louise Bullard (@LouiseBullard7) reported

    @Giles1974 @santanderuk Had same problem when logging in through chrome. Logged in via Microsoft Edge and had no issue sending a payment.

  • LimaBluex
    LimaAlpha (@LimaBluex) reported

    Nice of @santanderuk to send me this after I've signed my contracts for my new house. I'm buying shared ownership. I'm already struggling as a first time buyer due to ridiculous inflation. And now I won't get my £3,000 bonus on my share? Hardly HELP to Buy, is it?! I'm so upset.