Santander down? Current status and problems in Barry, Vale of Glamorgan, Wales

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart Mills (@smevergance) reported 3 minutes ago

  Terrible service from @santanderuk today. It took 35 mins to get my call answered (to report fraud) and was then told that I was being transferred to the fraud team but was again put in a hold queue. I gave up after an hour!! #badservice

• 
  Stephen wain (@blackslugking) reported 6 minutes ago

  @santanderuk I’ve spent all day trying to get though to your customer service via phone. Does anyone work on a Tuesday??

• 
  Jordan B (@GMaggiordomo) reported 6 minutes ago

  @santanderuk trying to make a chargeback claim via online banking but it tells me to make sure my details are up to date. I have confirmed this but still having issues (note that the mobile number is showing as "-" on the dispute page). What can I do?

• 
  MikeWill (@mikewill37) reported 9 minutes ago

  Not impressed with @santanderuk Daughter has had fraudulent use of her card with someone buying things from Amazon. Santander seem to not give a **** and have told her to ring Amazon. This is from the fraud team. Glad I am with @HSBC_UK as they could teach how to handle this

• 
  Lee Newsome as Elvis (@LeeasElvis) reported 11 minutes ago

  @fiona_parker14 I rang @santanderuk yesterday for mortgage help and they said there'as absolutely nothing we can do and to make sure i paid the mortgage or the house would be repossessed

• 
  DeniseM (@HiPPyKiTTy) reported 12 minutes ago

  @santanderuk who do I complain to about the terrible, lazy inept service that I have had from you?

• 
  Richard Bromley (@bromers_) reported 13 minutes ago

  @santanderuk an hour and a half waiting in a phone queue, and still no answer. Fairly urgent issue, can't wait any longer.

• 
  Shome Bag (@shome_bag) reported 15 minutes ago

  @HSBC_UK pathetic experience at HSBC Edinburgh Hanover street branch while trying to open a bank a/c for my son. It’s clear the bank is run by pseudos and bastards given I am a 20 year old customer.Thank you @santanderuk for opening the a/c within 30min #avoidhsbc

• 
  Rob Styles (@mmmmmrob) reported 20 minutes ago

  The particular problem my friend has is that they've paid the wrong account — an existing payee. Because… @santanderuk truncate payee account names so they now have three identical names, with different accounts, in their payees.

• 
  Susan Manly (@SusanManly1) reported 20 minutes ago

  Recently bereaved elderly relative sobbing on the phone to me because @santanderuk are being so obstructive and unhelpful with a transaction. This has been going on for weeks. I need urgent help to get this sorted out @santanderukhelp