Santander

Is Santander down in Barry, Vale of Glamorgan, Wales?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Barry, Vale of Glamorgan, Wales 09/17/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (27%)

    Mobile App (27%)

  2. Transactions (26%)

    Transactions (26%)

  3. Website (21%)

    Website (21%)

  4. Login (18%)

    Login (18%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • aj1_uk alison m (@aj1_uk) reported

    Spent a long time today supporting dad opening accounts on @Nationwide online banking. Their platform is awful, as bad as @santanderuk . Not intuitive at all, customer journey clunky, and changes not real time. he’d already wasted 2 hours trying to sort it on his own

  • wil53907337 Jane Wilson (@wil53907337) reported

    @santanderuk Don’t you mean be destitute we keep your money share your data with criminals excluding customers from accounts & money close and block accounts as conspiracy well done enjoy carry on supplies on data to criminals

  • maurastierney she/her/lass (@maurastierney) reported

    @santanderuk is your app down? It keeps saying I have to be logged out in 30 seconds for security reasons

  • Looneygooner36 Natasha Bartlett (@Looneygooner36) reported

    @santanderuk any issue with the mobile app?

  • muppling Badly-optimised primate (@muppling) reported

    From @santanderuk's junk mails: " To help us improve the emails we send you, we collect information such as when they are opened and what you clicked on. If you don't want us to track any future emails you receive from us you can choose not to open them. " Really? REALLY?

  • Zoe_Skivington Zoe Skivington (@Zoe_Skivington) reported

    @santanderuk I think you seriously need to look at your accessibility in relation to your support services. Your chat bot is horrendous. Where’s the email option for support like any other company! 😡

  • dAndyHiwayman ADL (@dAndyHiwayman) reported

    So to change an account to a joint account @santanderuk want us to send a form with lots of personal info and scans of passports and DLs through the post. Won’t do it in branch and no appointments available until March. Utterly terrible customer service.

  • RachelLouiseGil Rachel Louise Giles (@RachelLouiseGil) reported

    @santanderuk hi, my mobile banking is saying I’ve been logged out for security reasons. And tells me to try again in 30 seconds. I keep trying, but still can’t get in. Can someone help please?

  • siobhanroses1 Siobhan Rose (@siobhanroses1) reported

    @santanderuk I’m at my wits end with your technical support desk. A transation was sent to the ‘back office’ 7days ago for a 48hour investigation. Since then I’ve travelled to a branch made lots of phone calls and I still am locked out of my accounts. #CustomerService #terrible

  • Cailleachjack jackie 🦔 (@Cailleachjack) reported

    @santanderuk I need help please !