Santander status: access issues and outage reports

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aidy (@Adey22) reported 4 minutes ago

  @santanderuk That wasn't the question. Can you answer the my original question. Were there problems yesterday afternoon making payments to Bet365 from Santander debit cards?

• 
  Sheila kirkby (@kirkbysheila28) reported 5 minutes ago

  @santanderuk @JamesHassett1 Give him access to his money imagine if your account was restricted and you had young children 😳a couple of weeks ago you restricted access to the app just because I was a victim of fraud instead of helping you punished me because I couldn’t move money from one account to the

• 
  ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸✊🏻 (@Gitsno1baby64) reported 13 minutes ago

  @santanderuk @TSB SO....IF I SEND YOU THE RECEIPT AND MY BANK DETAILS, WHEN SHOULD I EXPECT TO RECEIVE THE MONEY FOR THE PHONE PLEASE???? WOULD YOU LIKE TO GO DOWN THE LEGAL ROUTE? JUST CURIOUS

• 
  tothehindteeth (@tothehindteeth) reported 17 minutes ago

  @santanderuk why is your app not updating. I triggered an update over 15 minutes ago and still it says ‘waiting’. How am I to break the loop as now I cannot access it?

• 
  Oasis (@Oasisrvti) reported 18 minutes ago

  I hope everyone that works @santanderuk wakes up with their bank account blocked, maybe then they might be better at customer service and information

• 
  debs (@debramcinnes) reported 18 minutes ago

  @santanderuk It’s 12 in the day would someone be in touch soon. He’s now had a text this morning from your bank to say a bill has been missed, causing more distress as he’s no access to the account. Thanks

• 
  726 Green Line (@726Line) reported 22 minutes ago

  @santanderuk @TSB I certainly won't be banking with Santander. Your customer service leaves a lot to be desired. I had an absolutely appalling experience with your organisation when my late wife died. Your CEO comes across as hopelessly out of touch!

• 
  Aidy (@Adey22) reported 23 minutes ago

  Can you confirm you had problems at your end with payments to Bet 365 on Friday afternoon? @santanderuk

• 
  ***✊🏻🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇸🇮🇪🇦🇺✊🏻 (@GitNo1Baby64) reported 25 minutes ago

  @santanderuk @TSB HOW ******** AM I SUPPOSED TO DEPOSIT A CHEQUE WITH MY PHONE WHEN YOUR ****** APP DOESNT ******* WORK!!!!!!

• 
  Mick Holds the Line (@Mickandhismusic) reported 30 minutes ago

  @santanderuk I have told the payers to use my different names for my business account (they vary slightly). I would not disclose here but could in a DM. But the weird part of this Santander issue is this glitch has only been occurring for 12 months. I have had this account for 22 years!