Is Santander down in Barrow in Furness, Cumbria, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Barrow in Furness, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Barrow in Furness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Santander
Santander is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Website (23%)
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Login (11%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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jacky hodges
(@jacky_hodges) reported
Just answered the fraud prevention questions at @santanderuk for the umpteenth time and still can’t access my account
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Pippa Lain-Smith
(@PippaLainSmith) reported
@santanderuk As a longstanding customer, went into your Norwich branch to open an account for my son. Turns out you need an appointment. Fair enough. Next appointment: July!! What???
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jacky hodges
(@jacky_hodges) reported
@santanderuk sat on the phone for the 3rd time this week because you can’t be bothered to call me back and sort out my money transfer… even though i passed all the fraud prevention questions and your service agents can’t even be bothered to update the system. CALL ME BACK
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Clare Wiener
(@ClareWiener) reported
@santanderukhelp 59% service compared with @firstdirect at 90% 🤔 clearly not only me having problems with @santanderuk
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Elaine Gladman
(@gladders1) reported
@santanderuk absolute disgraceful customer service trying to get hold of a person waited 10 minutes no reply.. poor poor service
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The tartan bunnet 🏴
(@gedme) reported
Once again on social media about a company’s failure to help a terminally Ill person my wife @santanderuk failure to help Helen is by far shocking and upsetting, phoned last Wednesday and they said they would call back and yup you guessed it they never here is brief reminder.
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Jill MacMahon #FreshAirNHS
(@JillMacmahon) reported
Want a masterclass in putting customers off telephoning the customer service helpline (even when you just need to validate a new credit card)? There’s no finer one in town than @santanderuk
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jacky hodges
(@jacky_hodges) reported
Someone at @santanderuk needs to sort out their customer experience while they’ve sill got customers #poorcustomerservice
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The tartan bunnet 🏴
(@gedme) reported
@santanderuk 5 back to 1 failure to help failure to call back and failure of duty to help a terminally ill patient. These are just some of the points I will be telling news papers if not sorted by end of this week if they are interested of course. But enough is enough.