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Santander

Santander status: access issues and outage reports

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Full Outage Map
  • Santander generated 0 outage signals in the last 24 hours around Bangor, including 0 direct reports.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bangor, Wales

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Bangor, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • hselftax
    Heather Self (@hselftax) reported

    Why is it so difficult to get past automated bank systems? I want to make a payment which is outside the parameters of the app, but getting out of the doom loop of “did you know you can do this on the app” is almost impossible. Thanks (not) @santanderuk .

  • Lamvel
    Sohail Lamvel (@Lamvel) reported

    @santanderuk How can I unblock my world elite credit card without having to call? Seems like a block that only CS can remove?

  • CoulsdonTHFC
    For Hod,for Harry,for England & St george (@CoulsdonTHFC) reported

    @santanderuk Then after updating my details I go on the app & you’ve cut off my mobile banking access so I have to do it all again 😡

  • ClareWiener
    Clare Wiener (@ClareWiener) reported

    @santanderuk Omg absolutely appalling service. Having been on the phone for almost 2 hrs I was told I was hostile. Absolutely not! I was frustrated by your appalling service. I've now been told I need to call back on Monday. Santander won't call me! Just how much time do I have to waste?

  • MsSC1986
    Sarah (@MsSC1986) reported

    Dear @santanderuk please fix your mortgage arrears emails. I’ve made a payment plan, so don’t send me an email asking me to either pay in full or call to make an arrangement. It’s not too hard to set the system to check whether I’m sticking to the plan or not.

  • andyparsons3
    AP (@andyparsons3) reported

    @santanderuk so disappointed that the help people can’t actually help, no calls, no support, no customer duty - this should serve as a warning to anyone thinking @bancosantander can operate a banking licence - they can’t

  • RidgewayRam
    Garry Peat (@RidgewayRam) reported

    @santanderuk Yes we will email you but this needs reporting to FSCS and financial ombudsman as the service we are getting is nothing short of appalling. Promises to call back but don’t and still can’t access our money despite requesting a transfer to an account in the same name …. Sigh 😞

  • SJ_H11
    SJ (@SJ_H11) reported

    @santanderuk can you please provide me with a customer service contact number? I refuse to talk to your robot Sandi as I’m speaking plain English to it and it has absolutely 0 comprehension to what I’m talking about

  • MartinH01846340
    Martin Hughes (@MartinH01846340) reported

    @santanderuk @TSB God help the customers. Closing all their branches.

  • tooshortplanks
    Paul (@tooshortplanks) reported

    Just contacted @santanderuk by telephone to ask for a replacement card. The customer service was shocking. Every time I asked for a replacement the agent kept wanting me to try other actions, even after explaining what I had experienced.