Is Santander down in Banchory, Aberdeenshire, Scotland?
Problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Banchory, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at Santander
Santander is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Login (21%)
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Website (13%)
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Transactions (6%)
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Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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frank
(@frank22946307) reported
@kevharrison_ @santanderuk If you have Instagram account you can just search @Trucybercare and send him message he's some Cybersecurity specialist all tech refund recovery it might be of help to you
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Nick Spain
(@SpainNick) reported
@santanderuk you have appalling customer service! I have been on hold for 20 minutes already! Answer your phone!
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Emotion’s an ocean in which to hide
(@assortedwaves) reported
@WoyenB @santanderuk Thanks, I get problems with payments being authorised, payments failing for stuff I’ve ordered where you pay on dispatch. It’s been a farce
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Tara Rogers
(@Tara_Rogersxx) reported
42 minutes on hold to @santanderuk - new customer but already tempted to go elsewhere!
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Samantha Leigh
(@slleigh7) reported
@santanderuk @santanderukhelp yet another epic fail! How are you supposed to speak to someone with an urgent enquiry?? 30 mins holding then cut off twice! Visit your own branch, wait 30 mins to be told, can’t help you need to phone Fraud team. It’s not fraud!
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Clare Wiener
(@ClareWiener) reported
@santanderuk having been on hold for over 10 mins, Nabeeb in Sheffield answered. I told her what my issue was. At that moment someone came to do the door. I asked her to hold on a sec but she just kept asking for my mobile no. I asked to wait a mo as I was calling from contd
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Chakra27
(@ValerieVharry22) reported
@santanderuk My husband,who doesn't use the Internet has been over an hour trying to report to Santander , because he's lost his wallet with all his bank cards! It's bad that he's having this much trouble trying to block cards!
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JMG74
(@JMG745) reported
Anyone in recent living memory opened a savings account online and then wait 3 or 4 days for a letter with login details? It's what I'm experiencing with @santanderuk atm. Instantly created one with @Chase and Atombank. No waiting.
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Kev & Daniel’s #autism journey (& Bruce 😉)
(@kevharrison_) reported
@santanderuk - I have accidentally paid money to a wrong account. Urgent. Am in America on vacation and help desk were not helpful at all and hung up phone. I cite ‘misdirected payments code’
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Jonathan Hibberd 🇺🇦
(@Jonnyhibberd) reported
Slow hand clap for @santanderuk saying Ukrainians can open bank accounts then only accepting documents for it that you would have if you already lived in the UK... 🙄