Santander

Is Santander down in Banchory, Aberdeenshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Banchory, Aberdeenshire, Scotland 03/26/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • emmacatster Emma Steven (@emmacatster) reported

    @santanderukhelp Is there a customer service department that can deal with expat customers? Trying to get proof of our UK mortgage for US bank and no one on phone will help. @santanderuk say has to be done my mail and will take months. We will lose house if we have to wait.

  • MarilynDobbs1 Marilyn Dobbs (@MarilynDobbs1) reported

    @santanderuk we want to open an account for a child and it’s impossible to get thru on phone to make an appt. Earliest appt is a month away and not even local branch. Any help out there or don’t you want our business?

  • AmacgiollaP Adrian Fitzpatrick (@AmacgiollaP) reported

    @santanderuk I've been on hold for 30 minutes. Any chance you have a customer service agent available?

  • joshdyer96 Josh dyer (@joshdyer96) reported

    If anybody banks with @santanderuk I would close that account ASAP, absolute waste of space. Shite opening hours for the working man, takes 45 minutes minimum to get through on the phone. Then when you get through, another 45 mins as they have transfer again!

  • hairofthehair M (@hairofthehair) reported

    @santanderuk @HSBC_UK absolutely terrible service from both banks. A mix up with a balance transfer meant vote banks now have the same debt for me and are charging interest on it. Absolutely pathetic. And both point finger at each other. Good luck trying to get any help on phone.

  • GoodersH 💙 HG Biology 💙 (@GoodersH) reported

    Anyone else not able to pay their @tescobankhelp credit card via the app using a @santanderuk debit card? Both companies saying the problem is with the other! And now. Santander trying to say the problem’s with Vodafone! I’m so angry now I feel like closing both accounts!

  • ThisIsAshley_G 🆃🆁🅰🆅🅴🅻 🅹🆄🅽🅺🅸🅴 🛫🚢🗺🎢 (@ThisIsAshley_G) reported

    Well, thanks to @santanderuk, that's 80mins of my life I won't get back. 52mins on hold😫 (seriously, you cannot continue to blame #covid, something we've now lived with for 2 years!) Then 20 mins to diagnose the card problem. Think you need to up your game a little? #Banking

  • chumpmarketing h (@chumpmarketing) reported

    @santanderuk How about also being the worst bank for fraud resolution. Awful awful bank . How many more complaints do you need for How awful you are at caring for customers.

  • JayPatel06 Jetendra Patel (@JayPatel06) reported from Northamptonshire, England

    @santanderuk I am trying to register for mobile banking but your statement doesn't show the SC so when I try to complete the registration process. Your live chat is rubbish, the computer cannot deal with my questions so keeps directing me to your Website. What a load of rubbish!

  • portybelly Flash (@portybelly) reported

    @santanderuk The impact is where you block customers access to all accounts for 4 months and counting for a single disputed business transaction. Average over half an hour to try to speak to someone. I've been with these guys for 20 years plus, but will be closing my account shortly. Hopeless