Is Santander down in Banchory, Aberdeenshire, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Banchory, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (57%)
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Login (17%)
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Website (13%)
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Transactions (9%)
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Withdrawals (4%)
Community Discussion
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Santander Issues Reports
Latest outage, problems and issue reports in social media:
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The Happy Wanderer
(@CraigJo66996233) reported
@santanderuk fair play! 2 hours on the phone setting up an overseas standing order which never happened just to be told this week “this is not possible”. You’re an overseas bank yet I can’t send money consistently to@my wife and with out problems every flamin week 😳 grrrrrr 🙁
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tweetsensation
(@81damd) reported
@santanderuk when the mobile chat app tells you to call fraud asap on 08001513151 and it directs you to mobile app. Money gone banks support zero.
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Steve Bridges
(@Steve_Bridges) reported
@santanderuk have such an excellent security poilicy. It's so good that I cannot even access my own account, even after they verified it's me! They cannot help until my change of address form has been actioned - sent to them three weeks ago. #notahappybunny
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Jane Horton
(@JaneHor18216368) reported
@santanderuk why is your customer service so appalling, 5 hours today and still not spoken to a real person. First direct have been very helpful, just hope you are ready with compensation.
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V2
(@1_2_1_1_1) reported
@santanderuk On your website 'Chat with us' button is not functional. I have tried multiple browsers but nothing happens on clicking the button. Also been waiting for 1hr on 0800 917 5630
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Lynn
(@Skybluepink54) reported
@santanderuk Are you having problems with your servers?#servers
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Nathan b
(@Nathanb10385072) reported
@santanderuk Really annoyed. Ran to your Kingsbury branch at 1:30PM to deposit money so I can pay important bills only to find the branch is closed for "lunch" when google says it's open. Ran back again for 4:15PM only to be told the counter stopped accepting cash at 3PM help!
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Leah Hardy
(@LeahFHardy) reported
Blimey @santanderuk. I’ve been a customer for more decades than I care to think about. I ask for my business banking details to defer a loan repayment (as is my right under the contract) and find myself relentlessly bullied to detail my private medical business to some random!
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jeremymiddleton
(@jeremym82099636) reported
@santanderuk are you having problems sending texts to customers for codes? Tried all day nothing.
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General Smiley
(@Jimmydeeping) reported
@santanderuk Help. I have been holding in 2 Q's today for 50 mins after you blocked access to my account on Saturday when I tried to pay a bill. You cut me off after 30mins on Saturday too. Why!!! I just want to access my account for heavens sake. I cant work and wait in your q's