Santander

Is Santander down in Banchory, Aberdeenshire, Scotland?

No problems detected

If you are having issues, please submit a report below.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Banchory, Aberdeenshire, Scotland 12/26/2025 10:15

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • HHBarn garDan (@HHBarn) reported

    @santanderuk i need to close an ISA extinct account that has been empty for years but you keep insisting on sending out paperwork for.. Seems impossible to do online.

  • debzie_webzie DivaDebz (@debzie_webzie) reported

    @santanderuk how can I be on hold still after 1 hour 40 mins? It’s impossible to speak to anyone

  • antoniopogs Antonio Poggi (@antoniopogs) reported

    @DCR101 @santanderuk Waited in total 4 hours . No humans available. I mean what's the point. Why the service can't tell the average waiting time or offer a callback. It's a terrible experience.

  • Fran115MW MatrixAnalysis (@Fran115MW) reported

    @santanderuk 47 mins now Santander, I'm going to post a copy of this after I've finally been answered, this is how dreadful your service is these days!

  • GOWISELYLONDON GOWISELY LONDON (@GOWISELYLONDON) reported

    @santanderuk @IoCoding @TechUpWomen No any other help needed. Over one hour wait to talk to someone on customer service said all. Waiting for my new Appoitment to open a new account with a different bank and close my Santander account!

  • MikeyGe90083669 Phantom-Mike (@MikeyGe90083669) reported

    @santanderuk been on hold to customer service now for 1hr 38mins still without talking to anyone. How could I be on hold this long?? This is unacceptable. It’s imperative I speak to someone

  • TherapyExpert Dr Julie Scheiner (@TherapyExpert) reported

    @santanderuk again waiting on hold... Now u have blocked access to my account n can't get thru.

  • al_mcgoo Alan McGowan (@al_mcgoo) reported

    @santanderuk 30 minute wait and still on hold to access my own money. Unacceptable!

  • GOWISELYLONDON GOWISELY LONDON (@GOWISELYLONDON) reported

    @santanderuk @IoCoding @TechUpWomen No any other help needed , just waiting for my new appointment with my new bank so I can close my account with Santander ! Waste of time fairing for over one hour to talk to someone.

  • pamawalker Pamela Walker 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🏳️‍🌈 🇪🇺 (@pamawalker) reported

    @santanderuk I am appalled by your mortgage process and customer services. After many phone calls, you still haven't been able to sort out my problem and it is extremely time-sensitive. Can you please urgently contact me?