Santander

Is Santander down in Banchory, Aberdeenshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Banchory, Aberdeenshire, Scotland 01/02/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • brian_mcbride1 Brian McBride (@brian_mcbride1) reported

    @santanderuk what is email address for your DPO manager. All you show is a mailing address. No one writes letters nowadays, what's your problem, Do @ICOnews know you don't share this?

  • S3YDH syddeth (@S3YDH) reported

    @HalifaxBank both my credits cards declined at the hotel 🙈 so embarrassing. Thanks to @santanderuk and my debit cards I paid up and checked in. Both my credit cards have 0 balances with full payment direct debits what’s the issue ? I’m in the canaries BTW

  • Profesor2248 Profesor (@Profesor2248) reported

    @santanderuk Ineed to set up a regular weekly payment but can’t see how on site

  • StuartLeigh1 Stuart Leigh (@StuartLeigh1) reported

    @santanderuk do you think it acceptable that as I customer I have had to wait 47 minutes (so far) for someone to answer the phone?

  • SC_1287 Timmeh! (@SC_1287) reported

    @NickJB1970 @AdmiralUK @santanderuk I said to the agent, it’s just greedy. You have a loyal customer whose been on your books for years. And you (the company) are choosing to make zero money and lose repeat business, instead of some money and a longstanding customer. Do you I guess but I’m not accepting that.

  • danprofit21 🏳️‍🌈🥂🧡Daniel Profit🧡🥂🏳️‍🌈 (@danprofit21) reported

    8 weeks ago I had fraud on my Santander bank account. Still can’t believe I can’t have access to MY money. The most unhelpful bank ever. Continuously contacting them and no further forward. Last time it was 4 months. Closed one account due to this. @santanderuk @santanderukhelp

  • keith_kendell Thai.Keith (@keith_kendell) reported

    @santanderuk I have been using Thailand as my home base since selling my UK home in 2018 so I could travel more I gave Fareham Branch my Thai Tel number as OFFCOM stops UK sims working abroad after 3 mths. They told me to update my Thai address on returning in September

  • IAmMrAngry Mr Angry (@IAmMrAngry) reported

    Really glad I transferred my ISA T to @santanderuk - tried to pay into it 3 times tonight from my @santanderuk current account and each time got told it couldn't be completed and to call a number that is no longer in service. @santanderukhelp!!!

  • Andrewdave111 Andrewdave (@Andrewdave111) reported

    @Asaa_Umar @santanderuk The customer service won’t be of any help to you! That sad

  • pillsnthrills_ Lauren (@pillsnthrills_) reported from Portsmouth, England

    It’s my understand that you can be in possession of a Help to Buy ISA AND a LISA, but can only use the government bonus from just the 1 account. Is this still correct? Friend was told by a staff member at @santanderuk branch that this is wrong ?? @MartinSLewis