Santander

Is Santander down in Banchory, Aberdeenshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Banchory, Aberdeenshire, Scotland 12/25/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (18%)

    Login (18%)

  3. Website (12%)

    Website (12%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • patoisbabe Carole Henderson (@patoisbabe) reported

    @santanderuk This is terrible advertising.

  • grusbud Grusbud (@grusbud) reported

    @santanderuk @santanderukhelp Just switched to Santander, didn’t receive temporary password, rang up, placed on call for 15 mins then hung up on. Rang again and told I have to wait potentially 14 days to get letter so I can access my money. Absolute joke. Won’t be recommending

  • sexyjonanderson Jon Anderson (@sexyjonanderson) reported

    @santanderuk Your mobile cheque paying in facility is beyond frustrating. I've taken around 100 images and it won't accept any! Please fix this asap!!

  • mahogany_hues Ciku Gicia 🦉 (@mahogany_hues) reported

    @santanderuk @santanderukhelp I’d like to drop a note and say thank you to your excellent customer service agents. I called about identity theft where a fraudster had opened an account in my name. I was distressed and the agent was patient and very kind. #excellentcustomerservice

  • codrowe simon rowe (@codrowe) reported

    @santanderuk usual shambles in the Doncaster branch. Huge queue of people needing the counter, only 2 staff there. At least 5 floor walkers asking if anyone not need the counter. Get behind the till and sort your poor service out numpties

  • pshughes10 Peter Hughes (@pshughes10) reported

    @santanderuk An awful company. Don’t let you pay your credit card with a debit card, force you to set up a DD. Technically they do but cunningly enough it never works. And don’t come on here saying you do because you don’t. Awful and disingenuous. Don’t become a customer.

  • barryemmings Barry (@barryemmings) reported

    @santanderuk don’t seem to be able to log into the mobile banking app again this morning? Are there issues or just me?

  • timmac1961 tim macgillivray (@timmac1961) reported

    @c_kedge @santanderuk Sorry to hear. I hope it get resolved for you and you get to feel better about things generally. It isn’t easy I know, and the winter weather makes us all feel down.

  • Echo_Marley Dev aka Echo-Marley (@Echo_Marley) reported

    @santanderuk As a business customer, I need to complain. Your staff at Leicester caused me to have a full on panic attack. And left me sitting in plain view for everyone to see. Have a look at your cctv footage. Appalling service. Please contact me.

  • philip_chapman1 Phil Chapman 🇺🇦🌻 (@philip_chapman1) reported

    @OctopusEnergy You have no problem taking a monthly direct debit from @santanderuk but have security concerns about putting it back? Given these security concerns, should I cancel my direct debut to be extra safe?