Santander

Is Santander down in Banchory, Aberdeenshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Banchory, Aberdeenshire, Scotland 02/16/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Login (13%)

    Login (13%)

  3. Website (11%)

    Website (11%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • claire_conboy Claire Conboy (@claire_conboy) reported

    Not impressed @santanderuk. 24 mins on hold for someone to answer & then drop the call as I didn't have account number due to my internet going down. 😡 Very poor customer service

  • 198kHz 198kHz (@198kHz) reported

    @Rachelle_Hulme @santanderuk Which? have reported on this - there is a clickable link in the email, which no doubt doesn't go to the Santander site.

  • RuthHindmarch2 CassandraSaySo (@RuthHindmarch2) reported

    @santanderuk I only want to sign in not remember numbers and passwords. My face has been enough up to now How much is in my bank now

  • boudhabyebye Beurgeois Gentilhomme (@boudhabyebye) reported

    @santanderuk you deserve to go to jail and go bankrupt. Frankly a 3.25% on top of the base rate is usurious! You are a form of loan shark. We can’t even change a mail address on your website… not sure you do much with the money you steal from people. Scammers.

  • dream_makeruk62 Dream_makeruk62 (@dream_makeruk62) reported

    @Zopa You should be concentrating on raising your instant access savings rate to at least 2.75% to match @santanderuk... If you can of course!🤔

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    Again @santanderuk such a crap bank with the worse wait times on phone 8 times since 9am I rung for balance . Sorry we having difficulties we pit u thro to some1 who can help 3pm still ot had help waiting for 20 mins on phone SERVICE IS AWFUL ALWAYS ******* HATE THIS BANK

  • Deepdiver47 I'm deep,really deep (@Deepdiver47) reported

    @santanderuk @santanderukhelp Your mobile service isn't working, so I'm logging in using the Web page. Which says confirm my log on using the mobile app. See the problem here? #bankingservices #Services #appfail

  • Nik_Sutton TinBum (@Nik_Sutton) reported

    @bruciebreferee @santanderuk SNAP, the term 'Chocolate kettle' springs to mind, I've been a customer for less than 3 weeks! I'm on my 4th call and am still on hold over 45 mins

  • Holymumma holly (@Holymumma) reported

    @santanderuk utterly appalled with your phone line. 30 mins to get through and make a large payment, then line went dead. No one called back. Now another 30 min wait been locked out my account , robot can’t help and no one picks up. What a joke . Is there any number I can call?

  • chino199716 Jason Derulo (@chino199716) reported

    @Holymumma @santanderuk Mine too got same issue recently but @blay_Cybertech on twitter helped me out. Message him now