Santander

Is Santander down in Banchory, Aberdeenshire, Scotland?

Some problems detected

Users are reporting problems related to: mobile app, website and transactions.

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Banchory, Aberdeenshire, Scotland 03/29/2026 17:20

March 29: Problems at Santander

Santander is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (26%)

    Website (26%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (11%)

    Login (11%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • markpullen Mark Pullen (@markpullen) reported

    Another day of cr@p ATM service from @santanderuk #Halifax machine not accepting cheque deposits. Wasted journey & means having to travel miles because not app deposit yet available. Poor service

  • emmettcoop1 Emmett (@emmettcoop1) reported

    @santanderuk waiting another 30min to unblock card. Shocking my partner is vulnerable and stuck in middle nowhere with no money and no access to her card..Sort your phones please!!!!

  • hols_xo HGA ✨ (@hols_xo) reported

    @santanderuk you are an absolutely disgraceful company! My mum called earlier after having her accounts cleared and was asked “what do you want me to do? Pay money into your account?” SHOCKING CUSTOMER SERVICE

  • Joanneb66588158 Joanne burns (@Joanneb66588158) reported

    @santanderuk I tried to transfer money and wouldn't let me. I needed to access toaccount as was on call and needed ataxi to a vulnerable client. This did not happen and another staff member had to be called, this caused embarrassment and u lost money too as doublepay callout down 80 pounds

  • marchartog Marc Hartog (@marchartog) reported from Radlett, England

    Can’t quite believe I am taking to twitter to get someone @santanderuk to talk to me about a major banking error (theirs) that needs urgent attention. Only been a customer for 40 years. Hours on hold, cut offs, no calls back, for 5 days - just call me!@jaydunne81 @santanderukhelp

  • SirMoyoOni ìlù Bàbà ♟ (@SirMoyoOni) reported

    @santanderuk keeps giving my well over 70 years old mother loans in 10s of thousands! That she literally gives aways and stopping her from retirement! Awful awful from santander! Something must be done to fix this!!!!! @financialhelpuk #ineedyouradvice

  • madebydbm DBM Motion Graphics (@madebydbm) reported

    @santanderukhelp No, that's not true. That's a page about standing orders. My issue is on app/web, when you pay someone it asks if you want to pay now or later. When you set up pay later there's no way to view, amend or delete that payment unless you phone/chat. That's so stupid. @santanderuk

  • EnverChakartash Enver (@EnverChakartash) reported

    @santanderuk Can someone please help with my application it has been 4 months for a mortgage timeline and phone line no nothing apart from saying it is processing , Santander left me hanging on my neck while rates went up with other lenders. Well done for ruining my life.

  • PodChilli TheChilliPod (@PodChilli) reported from Oldham, England

    @santanderuk I've had 2 payments of £17.99 taken from my account for an X-box live subscription. I Havn't signed up for this. I've got nowhere with Microsoft & PayPal whilst trying to resolve this. Can you help?

  • PPM_Expert SoCratesDude (@PPM_Expert) reported

    @santanderuk Garbage, patronising and creatively bankrupt, perfectly captures your brand