Is Santander down in Banchory, Aberdeenshire, Scotland?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Banchory, Scotland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (58%)
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Website (14%)
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Login (14%)
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Transactions (9%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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V
(@V86042738) reported
Strange. @santanderuk app and website keeps reloading password entry screen on both apple iPad and iPhone. Can’t pay my bill. This has been for over a month now.
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Elaine
(@l4_esm) reported
@santanderukhelp @santanderuk WORST customer service ever. Over an hour on hold. Eventually someone connect and then says he needs to transfer and i'm back on hold! For another hour on hold,still holding On line chats are useless. This is the third time i've had to contact
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Amina Ahmed
(@AminaAh21253080) reported
@santanderuk This is happening again today, I’ve been trying to log in for 30mins
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Mebs
(@1Mebz) reported
@santanderuk disgraceful service from Santander. My account has been blocked just because I got a credit card. Even though thats been approved I am being harassed for my personal documents. I have never heard of a stupid process like this. Customer service have no clue. Im stuck!
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M Dee
(@MDee29092373) reported
@santanderuk Santander....have been 40 minutes trying to connect to one of your advisers and still nothing! Not good enough! Sort out your customer service.
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Ben Neeson
(@Neeson7Ben) reported
@santanderuk absolutely disgusted at Robert Fitzimonds (claimed to be manager at Belfast branch) the single worst customer service I have received in my life. This man is the most I’ll suited person to work in a customer facing role, rude, argumentative and dishonest
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Rob Charlton
(@charltones) reported
@santanderuk Why is phoning you the only way for me to give some feedback on a recent customer service interaction? Why can't I email or fill in a form? Feels a bit last century. Do you want a fax?
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Elaine
(@l4_esm) reported
@santanderukhelp @santanderuk 2 hours on hold now. Facebook chat told me to call tomorrow as you close at 6! Does that mean you stop working at 5?!?!
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Old_Crusty
(@Old__Crusty) reported
@santanderuk @santanderukhelp why does the website say that I can call up to 8PM when all help stops at 6PM
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M Dee
(@MDee29092373) reported
@santanderuk Trying to phone you...40 minutes + Employ enough people. Enough if companies that only think of profits. Sort out your customer service.