Santander status: access issues and outage reports

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Banchory, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M.D (@Only1MaxyD) reported 4 minutes ago

  @santanderuk Hello, this is what I mean, rather than the customer have to subtract and do a calculation, can this current spend value be shown?

• 
  aka James Bond (@FeelitWorking) reported 5 minutes ago

  @chalkey1973 @santanderuk are really bad for stopping transfers. If you try to buy something online, send money from savings to current account, answer questions and say you have not seen the item in person, they lock the account. Absolute pain trying to help relatives with this. It took ages

• 
  James Hassett (@JamesHassett1) reported 5 minutes ago

  Please don’t bank with @santanderuk. They have currently restricted my account so I can’t access my money. They have asked me for documents which have been provided but now they are not good enough. They asked for a payslip which is Thai and now they want it translated.

• 
  Mick's View (@mickathome89289) reported 6 minutes ago

  @wideawake_media As a @santanderuk @santanderukhelp customer, I would like an explanation about this video, and put the banks' side of the story forward. Did this man pass security? I currently have a six figure sum in a savings account with Santander & need to know that this won't happen to me?

• 
  Karen (@Pinkribbonmark2) reported 11 minutes ago

  Get these robots off the line and replace with people who can answer the call and actually help you @santanderuk 🤬🤬🤬

• 
  James Hassett (@JamesHassett1) reported 15 minutes ago

  @santanderuk I have provided those documents and my account is still restricted. I need money to pay for essentials for my baby. You are absolutely the worst and most unhelpful group of people I have ever dealt with. Imagine blocking a father access to his money to buy things for his child!

• 
  jane.🌙👻🦇 (@poptarts_xx) reported 17 minutes ago

  The @santanderuk app is so terrible. Can't even pay off my credit card on it, have to log in to online banking. Literally the most useless app ever.

• 
  Claire Menlove (@clairemenlove) reported 18 minutes ago

  @santanderuk @TSB If you could simply sort out why I’ve waited 7 working days for a new bank card, I’d be happy with that. #HackedAccount #hackedoff

• 
  SoftwareLife (@Mindfulness2050) reported 19 minutes ago

  @santanderuk Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

• 
  Mick Holds the Line (@Mickandhismusic) reported 22 minutes ago

  @santanderuk Another thing to pass on is this weird glitch Santander online has with bank transfers . When I give my bank details to a client, they get the ‘we don’t recognise this account’. Even when it’s a Santander to Santander transfer! This issue has been going on for at least 1 year 👎