Santander

Is Santander down in Banchory, Aberdeenshire, Scotland?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Banchory, Aberdeenshire, Scotland 11/27/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (19%)

    Website (19%)

  3. Login (19%)

    Login (19%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    @santanderuk sat on the phone for the 3rd time this week because you can’t be bothered to call me back and sort out my money transfer… even though i passed all the fraud prevention questions and your service agents can’t even be bothered to update the system. CALL ME BACK

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    @santanderuk do you even listen to your customer service calls? If you do, why don’t you learn from them? #poorcustomerservice

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    1hour 20 on the phone to @santanderuk and my problems still not fixed #poorcustomerservice

  • oldroyalnavy Mr P (@oldroyalnavy) reported

    @santanderuk why is it I can never get through to you by phone, been on hold for 15,20,25 minutes, poor customer service with the same boring COVID message

  • dannybrave1234 Ebot (@dannybrave1234) reported

    @santanderuk apologies, I can’t contact any other way. If the teller counter a large no of cheques wrongly, is there a check further down the line to correct it?

  • LunaNotreally Not Luna Lovegood 3.5% 🖤 🌿🏴󠁧󠁢󠁷󠁬󠁳󠁿 🎪🇪🇺 (@LunaNotreally) reported

    When you can't sleep at 3am because @santanderuk are preventing your mum from getting the urgent care she needs because they're so slow in doing paperwork despite being told why its urgent. Don't bank with them is my advice.

  • jacky_hodges jacky hodges (@jacky_hodges) reported

    Someone at @santanderuk needs to sort out their customer experience while they’ve sill got customers #poorcustomerservice

  • Dsfox6 Damien Shields (@Dsfox6) reported

    I don’t know who has the worse customer service @MillerandCarter @AvivaUK @santanderuk let’s start a poll?

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service

  • lynjobaggins Lynda Jones (@lynjobaggins) reported

    Woke up feeling helpless re #Ukraine situation,in my younger yrs I'd have travelled overland to Poland to help in someway So thru my bank @santanderuk gave donation which they match Been told better than donating clothes,so donated those to local charity shop