Santander down? Current status and problems in Banchory, Aberdeenshire, Scotland

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Banchory, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

• Mobile App (39%)
• Website (26%)
• Transactions (17%)
• Login (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Fenwick (@StephenFenwic12) reported 5 minutes ago

  1/2 Am starting to die of starvation. Last week @santanderuk closed my accounts down because of "fraudulent activities" - have no clue WTF happened. They wouldn't let me withdraw the money remaining in the accs - have to wait 28w/d for a cheque: haven't eaten for almost 2days..

• 
  Chris Burrows (@CmburrowsChris) reported 9 minutes ago

  @santanderuk Am trying to transfer from 123 account to ISA online. Get error message cannot transfer at this time. Chat option is useless can you help?

• 
  Helen Allen (@hallen76) reported 9 minutes ago

  @santanderuk trying to get help from your online service about setting up a student bank account is as bad as using a chocolate kettle to boil water! Absolutely useless! Why can’t I speak to a human!

• 
  AskAmy.Life (@AskAmy_Life) reported 10 minutes ago

  £332 has gone from my account in the last 24 hours and I have no way of finding out just wtf is going on. Crap service @santanderuk

• 
  Anxiety Sugar (@AnxietySugar_) reported 14 minutes ago

  Head up; A scam company have been using @santanderuk to commit fraud. They appear on your phone as if it's the same number as what appears on the website, however Santander says in their policies that no in-person consultant would call you, only an automated voice if necessary.

• 
  David Irwin (@david_irwin67) reported 25 minutes ago

  @santanderuk when are you opening your branches on a Saturday, now that every other shop/job is open? Unable to get to a branch mid week due to working. Yes I can use the machines and online, but there are times it is easier to go in.

• 
  Al Feher (@AlFeher77) reported 28 minutes ago

  @santanderuk Very poor customer service. Disconnected 3 times on 0800 028 4055 opt 5, the 4. Then when I do get through to someone after waiting for 15 mins they hang up on me 😡

• 
  Jude Kenyon (@tarrant01) reported 32 minutes ago

  @santanderukhelp @santanderuk I am very distressed by the bank's actions. I have been prevented from withdrawing my own money from my account and have been told it could be 24 hours before anyone from the 'back office' is able to explain this further to me and allow me access to my money

• 
  wackygt (@wackygt) reported 37 minutes ago

  @santanderuk my friend had her card details used for an amazon subscription but doesn't have an amazon account. U have cancelled the card but told her she can't get the money back bcoz it's a subscription and she needs 2 talk 2 @AmazonHelp but can't give her bank details? #WTF

• 
  AskAmy.Life (@AskAmy_Life) reported 37 minutes ago

  @santanderuk am in Brazil can’t access online banking n after 20mins of glitching bk to signin page rang & held for 18mins t just miss 6pm close. This is urgent as am charged nearly £20 to Withdraw and want to know why the hell why. Bit bloody crap to say the say the least