Is Santander down in Banchory, Aberdeenshire, Scotland?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (61%)

2. 

   Login (13%)

3. 

   Website (11%)

4. 

   Transactions (10%)

5. 

   Withdrawals (3%)

6. 

   Transfer (2%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Ed Henderson (@edhenderson) reported 42 seconds ago

  @santanderuk Trying to open an account, uploading passport as id and it gets rejected over and over. No clue or hint as to problem. Endless loop. Can you provide example or feedback?

• amelia (@amelialetitia1) reported 59 seconds ago

  @santanderuk I have been waiting (and still waiting) on your customer service helpline for over 2 hours. I am a victim of a scam! this is disgusting service!

• PrimaryCoHead (@PrimaryCoHead) reported 5 minutes ago

  Terrible service from @santanderuk On the phone for 30mins trying to sort out online banking that isn’t working, cuts me off whilst the rep is figuring stuff out. She doesn’t call me back. I try and call back and lines are closed until Tuesday.

• ‏‏‎ shaekul‎ ‍ (@5haekul) reported 14 minutes ago

  @CazooUK What’s the update? It’s been four months since I logged the vehicle fault. @santanderuk have contacted yourselves trying to obtain an update, with no surprise they haven’t had a response. Please respond! Your customer service is absolute trash! #avoidcazoo

• Dave (@Jose_Bear) reported 18 minutes ago

  Just want to wish @santanderuk @santanderukhelp a MASSIVE “**** YOU!” for the holidays! Closing my account with no notice and no reason and demanding my student overdraft be paid back in six weeks, two days before Xmas! Why did my student account become a business account?!

• Popagoode (@popagoode) reported 20 minutes ago

  @RachaelSingh13 @santanderuk This service really sucks

• Cormery (@thepipster64) reported 21 minutes ago

  @santanderuk Customer services leave a lot to be desired - months if wasted time. Official Complaint fell on deaf ears, didn't even address the issues. Letter full of spelling and grammatical errors, shows the attitude towards your work. Not good enough - Ombudsman here we come!

• 🤔J🤷 (@jameseonline) reported 22 minutes ago

  Hey .@santanderukhelp I got an email today from .@santanderuk saying I can open a 2.50% Regular Esaver, thing is your site states its 2.75%, might want to get your marketing sorted ;-)

• S N (@StephenNorth3) reported 23 minutes ago

  @TheFCA @santanderuk my father 90 has not been able to access his account online for two weeks. Website suggests action on his computer which he can’t do - he’s not an expert in clearing cookies and caches. My bank doesn’t require these kinds of intervention. 1/2

• mark sarll (@sarkymark) reported 23 minutes ago

  @santanderuk . Hi. I am a customer of yours and have just received a cheque in dollars. Can I cash it at a branch? Thanks