Santander status: access issues and outage reports

Problems in the last 24 hours in Banbridge, Northern Ireland

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Banbridge, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mick Holds the Line (@Mickandhismusic) reported 8 minutes ago

  @santanderuk I have told the payers to use my different names for my business account (they vary slightly). I would not disclose here but could in a DM. But the weird part of this Santander issue is this glitch has only been occurring for 12 months. I have had this account for 22 years!

• 
  steven jackson (@Archtech_design) reported 10 minutes ago

  @santanderuk Unfortunately she has tried that your colleagues offer no solution other than cancel the card she is waiting for and Santander will issue another one! In essence she hasn’t had access to her own money why for 2 weeks now!! Do you think that is acceptable?

• 
  *** Michelle Sweeting (@Lez2BestFriends) reported 12 minutes ago

  That stupid @santanderuk chat bot is feckin USELESS! I can’t log onto my mobile banking, it says my details are wrong and they’re not… HELP!

• 
  Kris (@lookitskris) reported 12 minutes ago

  @santanderuk tried all of the above, this has been a recurring problem for months now

• 
  Newsfromthefuture (@Newsfromthefut4) reported 14 minutes ago

  @Factor50JSA @santanderuk Hiya @Factor50JSA Hope you're well. ..and what could have been pension contributions are going into maintaining the freeholder's property asset value: defect-fixing, inflated service charges, commissions, permission and assignment fees, admin charges and mark-ups.

• 
  Pokemon (@pokemondcglobal) reported 14 minutes ago

  @santanderuk @TSB I was approved for a credit card, received the physical card and activation info, but it’s now blocked/declining legitimate transactions with no clear explanation. Please fix this urgently and confirm it won’t affect my credit file. Ref: OLA0107788949

• 
  Donna Webster (@donnataylor7) reported 14 minutes ago

  @santanderuk tell me? What is the point of having a branch with no counter service with a fancy pants refurbishment and having to send costumers to already overstretched @PostOffice to do basic banking!

• 
  John Kirby (@csljohnkirby) reported 15 minutes ago

  I have written "GBP Sterling Only" after the amount on every cheque I have ever written in the UK, and for the first time today, since first having a current account (Chequebook) aged 16 to now, I am 60, the @DVLAgovuk has rejected a cheque saying I have "it is competed incorrectly" stating that wording is not permitted and prevents them from accepting it as a valid form of payment. I have checked with @santanderuk and they said it is completely fine. In 44 years, it has not been an issue, and I think rather than the DVLA being so judgmental and making accusations that are false, they should be honest and say our preference is....

• 
  FantasticWildlife (@FantasticWildl1) reported 16 minutes ago

  @santanderuk @TSB Santander makes billions profit a year despite driving UK services down. They say they are charging 120 GBP a year for forever free accounts bcoz of Labour's regulations. You can stp them by writing to Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR.

• 
  Wayne Green (@wayneogreeny) reported 17 minutes ago

  @santanderuk All accounts cancelled and moved today. Credit issue for no apparent reason. An absolute disgrace and terrible customer service response 🤬🤬🙈