Is Santander down in Banbridge, Northern Ireland?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Banbridge, Northern Ireland
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Banbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Santander
Santander is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (45%)
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Login (25%)
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Website (15%)
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Transactions (10%)
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Withdrawals (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Guilty of Being Right
(@gb_right9) reported
@santanderuk @santanderukhelp Your service is atrocious and this is almost a daily occurrence. Your banking app constantly comes up with errors its literally a lottery as to whether ill be able to log in or not, and your website isn't working at all.
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Hamish Burns
(@Amostheking) reported
My Bank used to have a local business manager, then they got rid of them and now it takes weeks to get an appointment with the centralized one. The person is sick so it’s weeks again to reschedule! Great business service @santanderuk
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Oliver McVeigh
(@oliver_mcveigh) reported
@santanderuk - an exhausted and frustrated customer. Account locked, no one answering, only reply from your teams is wait a few days …it’s now been a WEEK. Unacceptable. Please have a senior manger call me
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Call Me Ham 👳🏾♀️
(@thehalalham) reported
@StuartJones7 @santanderuk Don’t get HSBC their customer service is awful
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Tea and Toast
(@teaandtoast) reported
@alinaila @BarclaysUK Never had this problem with @santanderuk
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Rachel
(@DorsetRachel) reported
Brilliant, @santanderuk. I made a modest IBAN transfer this morning, following the instructions on your website, which did not warn that my account might be blocked until Wednesday for a fraud investigation. If there had been a warning I’d have done all my other banking first!
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SteRoberts
(@SteRoberts16) reported
@santanderuk hello, I had a text from you today saying a transaction had been attempted, I need to talk to someone, what is your phone number? I tried to find you phone number on your website, it appears to be well hidden, numbers I found on google dont work.
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Stu 🇪🇺
(@Brill_Brum) reported
@santanderuk your Solihull branch, 9:30 to 3 week days, 9:30 to 12:30 Sat. It's hardly conducive to child account holders being able to pop in and pay in cash pocket money, not really conducive to anyones working day if not mostly digital.
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Marian Harvey
(@MazEHarvey) reported
Just had the worst customer service experience with @santanderuk @santanderukhelp 45 mins of complete uselessness!The advisor did not have a clue how to deal with my enquiry (simple ISA / new account). Get a grip of your agents Santander! I will never bank / invest with you! 😡😤
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Call Me Ham 👳🏾♀️
(@thehalalham) reported
@StuartJones7 @santanderuk Coutts customer service very good but also very expensive you’ll need to invest to get an account with them tho but I just got my house through them to do that or you can switch